CIS Process-Map_FosterFamily

Post on 09-Jul-2015

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In June 2008 Casey Family Services made the decision to replace their internally developed Case Information System (MS Access\SQL Server\Crystal Reports) with commercial off-the-shelf software. This ppt slide deck was created by me to document the current information system and business processes that a new replacement system would need to support. This set of slides focused on the demographics and workflows needed to manage the records of Foster Families.

Transcript of CIS Process-Map_FosterFamily

Foster Family Service• Show demographics collected for a Foster Family

in the current Case Information System.

• Show mapping of the current Case Information System forms for Foster Family Service to the service activities defined in the new Case Practice Standards manual.

• Clicking on any box filled with green color will jump to the slide

associated the text in the box or the current content next to the green area. [Last Update: 09/17/2008] [ Questions and comments? Please contact: Patrick.Hawkins@CaseyFarmilyServices.org]

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Status Ext Status Comments

W or P N New Web or Phone Lead

W or P D Declined Lead

W or P A Accepted Lead

PF O Prospective Family Open. Accepted in the Referral Activity for Assignment and Assessment. A Lead record is not a prerequisite for creating a new PF-O family.

PF L Prospective Family Locked due to inactivity in the demographics and service folder

PF C Prospective Family Closed. Closure reason can include declined by Casey or withdrawn by family

PF A Prospective Family Accepted by Casey and awaiting approval by state agency

Accept or decline at this point is not a formal assessment but just a simple validation of the inquiry.

Especially for web entries, this is our first chance to make sure they are coming from legitimate sources.

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Status Ext Status Comments

CF O Foster Family Approved and awaiting placement(s)

CF P Foster Family with one or more active placements

CF H Foster Family on Hold

CF C Prospective Family Closed

RF O Respite-Only Family Open

RF H Respite-Only Family on Hold

RF C Respite-Only Family Closed

Respite-Only is a foster family that supports foster care by providing short-term care

(overnight to a week long) for foster youth.

• Form mnuProspectiveFamily• Form frmFF_Lead• Foster Family Demographics• Form frmFF_PF_Tracking (Progress Summary tab)

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• Form mnuProspectiveFamily• Form frmFF_PF_Tracking – (Home Study Tab)

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• Form mnuProspectiveFamily• Form mnuFamilyServices• Form frmFF_PF_Tracking• Service Document - Home Study• Notice of Change – Service Disposition• Foster Family Demographics

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• Form mnuFosterFamily• Foster Family Demographics• Foster Family Demographics – Program Preferences

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• Form mnuFosterFamily• Form mnuFamilyServices• Form frmFF_Contacts• Form frmFP_ContinuingEducation• Foster Family – Demographics• Notice of Change – Foster Parent• Notice of Change – Home Address• Notice of Change – Household Members• Notice of Change – Inspections and Comments• Notice of Change – Program Preferences• Notice of Change – Service Placements• Notice of Change – Service Status• Notice of Change – Social Worker Assignment

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• Form mnuFosterFamily• Form mnuFamilyServices• Foster Family – Demographics • Foster Family – Demographics (License and Review)• Service Document – Annual Review• Notice of Change – Inspections and Comments

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• Form mnuFosterFamily• Form mnuFamilyServices• Notice of Change - Case Closing• Service Document –Case Closing

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PF

Referral

Assignment

Assessment

Lead

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InitialService

Plan

Case Recording

Case Review

Case Closing

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Referral

Decline

Accept

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Referral

Assignment

Assessment

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InitialService

Plan

Case Recording

Case Review

Case Closing

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*PF CF

*Referral

*Assignment

*Assessment

InitialService

Plan

Case Recording

Case Review

Case Closing

*PF CF

* Only possible for PF status family if they have done active Foster Care with placements in the past .

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CF CF

PF CF

Referral

Assignment

Assessment

InitialService

Plan

Case Recording

Case Review

Case Closing

PF CF

Pg 2

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CF

CF

Referral

Assignment

Assessment

InitialService

Plan

Case Recording

Case Review

Case Closing

Pg 3

FP1Pg 1

FP2Pg 1

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Referral

Assignment

Assessment

InitialService

Plan

Case Recording

Case Review

Case Closing

Pg 4

Pg 2

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Referral

Assignment

Assessment

InitialService

Plan

Case Recording

Case Review

Case Closing

Pg 5

Pg 3

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Referral

Assignment

Assessment

InitialService

Plan

Case Recording

Case Review

Case Closing

Pg 4

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PF CF

Referral

Assignment

Assessment

InitialService

Plan

Case Recording

Case Review

Case Closing

PF CF

Pg 2

Layout of Foster Parent 2 is exactly the same as Foster Parent 1

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CF

CF

PF CF

Referral

Assignment

Assessment

InitialService

Plan

Case Recording

Case Review

Case Closing

PF CF

Pg 2

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CF

Referral

Assignment

Assessment

InitialService

Plan

Case Recording

Case Review

Case Closing

Pg 1

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PF CF

Referral

Assignment

Assessment

InitialService

Plan

Case Recording

Case Review

Case Closing

PF CF

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PF CF

Referral

Assignment

Assessment

InitialService

Plan

Case Recording

Case Review

Case Closing

PF CF

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PF CF

Referral

Assignment

Assessment

InitialService

Plan

Case Recording

Case Review

Case Closing

PF CF

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CF

PF CF

Referral

Assignment

Assessment

InitialService

Plan

Case Recording

Case Review

Case Closing

PF CF

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Referral

Assignment

Assessment

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Referral

Assignment

Assessment

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Assignment

Assessment

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PF CF

Referral

Assignment

Assessment

InitialService

Plan

Case Recording

Case Review

Case Closing

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Assessment

Checklist

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Home Study

Assessment

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Case Recording

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Case Recording

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Checklist

Case Review

Pg 2

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Case Review

Pg 1

Pg 3

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Case Review

Pg 2

Pg 4

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Case Review

Pg 3

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Annual Review

Case Review

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Case Closing

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Assessment

InitialService

Plan

Case Recording

Case Closing

PF CF

Case Review

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Assessment

PF CF

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Case Recording

PF CF

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Case Recording

PF CF

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Case Recording

PF CF

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Case Recording

PF CF

Case Review

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InitialService

Plan

Case Recording

PF CF

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Case Recording

PF CF

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Case Recording

PF CF

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Case Recording

PF CF

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Case Closing

PF CF

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