Buzzfeed - iStrategy Chicago 2012

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How to create the ultimate brand experience

Transcript of Buzzfeed - iStrategy Chicago 2012

Turbo Charged Word-of-Mouth Marketing

Social Publishing Secrets from The Syfy Channel and other Innovative Brands

Andy Wiedlin @acwiedlinMonday, October 8, 12

Agenda

• Social Changes Everything

• Social Publishing for Brands

• Case Study: Syfy Channel

• Examples & Discussion

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The Hottest, Most Social Content On The Web

25 MillionUnique Visitors

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Why Do People Visit BuzzFeed?

*Internal Survey

0

16

32

48

64

80

To See What’s Hot To Find Things To Share To Make Viral Stuff

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Our POV

• Consumers have moved from portals... to search... to social

• Consumers are looking to discover, engage, and share content

• Great brands are acting like publishers to make their content engaging and sharable to generate true word of mouth marketing.

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Facebook has risen over the last six months to challenge Google's place as the most important source of traffic to online publishers for content published in the last 7 days

Social Takes Over The World

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Content Gifts

• Is the gift fun to give? Fun to receive? Fun to tell friends about?

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The Facebook Test

Want to see it in your feed?Would you click it? Would you share it?

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What Is Social Content?

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People Share Cute Animals

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Key Learnings

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People share things that make them look clever and cool.

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Sharing is about moments of relevance and timeliness

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Create content about groups with strong identities

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Applied Statistics Workshop (Gov 3009)10/10/2012.Thales Teixeira, Asst Professor of Business Administration at the Harvard Business School, from presentation "Viral Video Advertising".

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1) Extroverted People Share More

Applied Statistics Workshop (Gov 3009)10/10/2012.Thales Teixeira, Asst Professor of Business Administration at the Harvard Business School, from presentation "Viral Video Advertising".

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1) Extroverted People Share More

2) Shocking Them Can Drive Views, But Not Shares

Applied Statistics Workshop (Gov 3009)10/10/2012.Thales Teixeira, Asst Professor of Business Administration at the Harvard Business School, from presentation "Viral Video Advertising".

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1) Extroverted People Share More

2) Shocking Them Can Drive Views, But Not Shares

3) Humor That Is Positive Drives These Extroverts To Share The Most

Applied Statistics Workshop (Gov 3009)10/10/2012.Thales Teixeira, Asst Professor of Business Administration at the Harvard Business School, from presentation "Viral Video Advertising".

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•  Tell a story

•  Involve people emotionally

•  Are not heavy-handed

Like Good TV Ads, Social Ads...

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If you want a big snowball effect, start with a big snowball

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The BuzzFeed Story Unit

• CTRs are 10x-20x industry average

• Ads are in-stream and look like content

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Banners vs. Social Advertising

BANNERS • Ignored

• Disruptive

• Can't be shared

SOCIAL ADS • High Engagement

• Native, in-stream

• Sharable

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Promote and distribute existing content

Create new, brand-relevant content

Sponsor viral content

We Help Brands...

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If Content Can Be Social, Ads Need To Work The Same Way

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How Syfy Goes Social

Doreen Rokhsar

doreen.rokhsar@nbcuni.com

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Syfy - Face Off Case Study

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Shareable “Content Gifts”

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Shareable “Content Gifts”

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Shareable “Content Gifts”

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Syfy Social Communities posting

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A Cascade of Great Social Conversations

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Program Success:

323,000 Total Engagements

Custom Content:229,000 paid Engagements

94,000 earned Engagements

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Program Success:

323,000 Total Engagements

Custom Content:229,000 paid Engagements

94,000 earned Engagements

108k Earned Engagements = 431k Total Engagements

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Examples Of Other Great Brands...

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Be a Relevant Voice To Your Audience

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“Our relationship with BuzzFeed really put Virgin Mobile Live on the map. These guys know all the tricks to optimizing viral content.”

— Ron Faris, CMO, Virgin Mobile USAMonday, October 8, 12

“We see social branded content as a great way to engage.”— Paul Marcum, Director of Global Digital Programming & Marketing, GE

Social advertising is word-of-mouth marketing at Internet scale.

77%

42%

Total Positive ResponsesControl Group

Via SocialMedia

Exposure“What comes to mind when you think about General Electric (GE)?”

Source: “GE Study Proves Consumers Respond More to Shared Content,” Advertising Age 1/25/2012

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You Can’t Guess Which Specific Ideas Will Spread.

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You Can’t Guess Which Specific Ideas Will Spread.

You Need To Experiment.

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You Can’t Guess Which Specific Ideas Will Spread.

You Need To Experiment.

And Have Some Fun!

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Questions?

Andy WiedlinChief Revenue Officer

andyw@buzzfeed.com510.418.6600

@acwiedlinMonday, October 8, 12