NGUYÊN THI HÔNG VÂN

NGUYÊN THI THANH TRUC

NGUYÊN THANH TUYÊN

INTRO TO BUSINESS

PASSIONATE ON FASHION

Thanh Truc

Make a special impression

with customers

Start business

Not know

where to start

CONTENT

Thanh Truc

Potential Customers

Services

Business Factors

POTENTIAL CUSTOMERS

Thanh Truc

Who are our customers?

How can we meet their needs?

What are their needs?

WHO ARE OUR CUSTOMERS?

Thanh Truc

This commodity idea is quite good But the revenue is not small and still

limited

1.Fashion for Pregnant Women

Thanh Truc

WHO ARE OUR CUSTOMERS?2.Used Clothing

It is not attractive many objects

Thanh Truc

Magnolia

Nobility – Magnificence – Love Nature

Thanh Truc

Teens

AdultsThey

quickly adapt to trends, schools, different

styles

WHAT ARE THEIR NEEDS?

Thanh Truc

HOW TO MEET THEIR NEEDS?

Hông Vân

• Collecting the feedback abt older products and services

Developing new products and services

HOW TO MEET THEIR NEEDS?

Hông Vân

• Pay attention and listen

HOW TO MEET THEIR NEEDS?

Hông Vân

• Communicate with our customers if we can’t deliver what’s expected

Order status Having responsibility

THE SERVICES WE PROVIDE:

Hông Vân

• Shipping

Orders: packed and shipped Monday-Friday only.

Shipped within 24 hours from the order date

Placed on the weekend & select holidays: processed on the next business day.

THE SERVICES WE PROVIDE:

Hông Vân

• Shipping

Inaccurate or incomplete payment information: delayed an additional 2 business days

Orders with out of stock item(s): additional 5 business days to process and ship.

THE SERVICES WE PROVIDE:

Hông Vân

• Payment

What if your credit card is denied? Customers: receive an error message immediately Having the opportunity to enter a new card number if this happens

THE SERVICES WE PROVIDE:

Hông Vân

• Returns & exchanges How to return

Returns: accepted within 30 days from the shipped dateGift Cards, E-Gift Certificates, cosmetics, and final sale

merchandise :not be returned for a refund or exchangeReturns must be unworn, unaltered, and unwashed

with all tags attached.

THE SERVICES WE PROVIDE:

Hông Vân

• Returns & exchanges Contact us

Mộc Shop

Address: 123 Nguyen Trai street, district 5

Phone: 08 38889999

Monday to Friday: 7:00 AM - 12:00 PM Saturday& Sunday: 8:00 AM - 11:00 PM

BUSINESS FACTORS

Thanh Tuyên

1. Supply Sources

• Goods distribution point

• Price and quality

• The tastes and designs, styles and trends of the market

• Diversification of suppliers of materials and goods

Thanh Tuyên

BUSINESS FACTORS

Thanh Tuyên

2. Business Location

• High concentrations of citizens

• Have facade frontage transient or more

• On the way 2-way street that specialize in trading goods

• Harmonize with the long-term rents

BUSINESS FACTORS3. Selecting Goods and Business Objects

• The overview and accurately reflect market

• The tastes of buyers

• Office fashion, youth fashion, sportswear, footwear and accessories

=> supply - demand of the marketThanh Tuyên

Thanh Tuyên

BUSINESS FACTORS4. Fund

Thanh Tuyên

• Cost accounting to open stores in almost 100 million fall, the capital you spend should be 130-140 million.

Þ improve the business, and can cover the cost for the first month on the job babbling.

• Can operate with like-minded people and trustworthy=>the risk that you incur will reduce by half

Thanh Tuyên

Thank you for listening