Post on 11-Apr-2017
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John P. Girard, Ph.D.
https://www.youtube.com/watch?v=QL1dQuK5Wsg
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Technology, Leadership, and Culture
Defending Knowledge Management
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Big Data = KM by another name?
Big Data is Everywhere
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Is Big Data New?
www.google.com/trends/
Teradata, 1991(Osco Drug)
www.tinyurl.com/GirardBD
Prairie Business Magazine, 7(1) -‐‑ 2008
Is data mining synonymous with
Big Data?
No. Big Data is the data set (or asset).
Data mining is the process (or handler).
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The History of Big Data
Information Overload
Information overload occurs when the amount of input to a system exceeds its processing capacity.(Speier et al, 1999)
Information Overload
Information overload is that state in which available, and potentially useful, information is a hindrance rather than a help.(Bawden, 2001)
Personal Information Overload
A perception on the part of the individual (or observers of that person) that the flow of information associated with work tasks is greater than can be managed effectively. (Wilson, 2001)
Organizational Information Overload
A situation in which the extent of perceived information overload is sufficiently widespread within an organization as to reduce the overall effectiveness of management operations.(Wilson, 2001)
Overload is not new!
The Roman Philosopher Seneca worried about information overload nearly 2,000 years before it was cool. “What is the point of having countless books and libraries whose titles the owner could scarcely read through in a whole lifetime?” he wondered.
Michael Grunwald @MikeGrunwald Aug. 28, 2014
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The History of Big Data
2/3 of managers complained of Information overload (KPMG, 2000)
38% of the surveyed managers waste a substantial amount of time locating information (Wilson, 2001)
Managers “dwell on information that is entertaining but not informative, or easily available but not of high quality” (Linden, 2001)
43% of the managers delayed decisions because of too much information. (Wilson, 2001)
The total accumulated codified database of the world, which includes all books and all electronic files, doubles every seven years and some predict this will double twice a day by 2010 (Bontis, 2000).
What we knew a decade ago:
KM 1.0 (According to John)
Knowledge
Information
Data
Data to Information
ContextCategorizeCalculateCorrectCondense
Information to Knowledge
CompareConsequencesConnectsConversation
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KM 2.0
Ikujiro Nonaka
Socializa
tionExternalization
Interna
lization Combination
TACIT
EXPLIC
IT
EXPLICIT
TACIT
What do decision-‐makers want?
http://www.youtube.com/watch?v=lH39xjXaLW8
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Seek Wisdom
Seek wisdom, not knowledge.
Knowledge is of the past, wisdom is of the future.
~ Lumbee Proverb
The Lumbee Tribe of North Carolina is a state recognized tribe of approximately 55,000 enrolled members, most of them living in Robeson and the adjacent counties in southeastern North Carolina.
The Cognitive Hierarchy
10 Years
Knowledge
Information
Data
Ackoff’s ApexWisdom
Understanding
Knowledge
Seek Wisdom not Knowledge (KM 2.5?)
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Big Data – Some Definitions
A term coined to reflect very large and very complex data sets. (Sultanow & Chircu, 2015)
Big data is a term for any collection of large and complexdata sets that it becomes difficult to process. (Gordon, 2015)
Data set that is beyond the capacity of relational database applications. (Joseph, 2015)
Term for a collection of largeand complex data sets that it becomes difficult to process with traditional tools. (Klepac& Berg, 2015)
Large Complex Difficult
Strategic Data-‐based Wisdom in the Big Data Era
Complex: A Definition
Large Complex Difficult
“a group of obviously related units of which the degree and nature of the relationship is imperfectly known”
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Knowledge Application = KM 3.0
Knowledge
Information
Data
Wisdom
Understanding
Knowledge
“With 3,600 stores in the United States and roughly 100 million customers walking through the doors each week, Wal-Mart has access to information about a broad slice of America . . . The data are gathered item by item at the checkout aisle, then recorded, mapped and updated by store, by state, by region . . . By its own account Wal-Mart has 460 terabytes of data.”
14 November 2004
Hurricane
An Example
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An Example
Big Data
What do we know about Big Data?
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Big Data is Global and Multidisciplinary
www.google.com/trends/
Big Data is NOT just technology
www.google.com/trends/
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Focus on the desired business end state …
The right technology
Branson’s secret weapon is carrying an old-‐fashioned notebook with him everywhere he goes.
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Big Data
http://melmeric.files.wordpress.com/2012/03/big-‐data-‐and-‐the-‐web.pdf
Size (and growth) Matters
http://www.domo.com/learn/data-‐never-‐sleeps-‐2
2011 2013
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www.theguardian.com/technology/2015/mar/18/twitter-‐puts-‐trillions-‐tweets-‐for-‐sale-‐data-‐miners
It is NOT just about size
http://www.domo.com/
Size is not measured in terabytes but
rather business processes
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The Size of Big Data
http://www.youtube.com/watch?v=B27SpLOOhWw
CEO: How much data do we need?
http://www.computerworlduk.com/news/infrastructure/3433595/boeing-‐‑787s-‐‑create-‐‑half-‐‑terabyte-‐‑of-‐‑data-‐‑per-‐‑flight-‐‑says-‐‑virgin-‐‑atlantic/
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Decide later …
The History of Big Data
2/3 of managers complained of Information overload (KPMG, 2000)
38% of the surveyed managers waste a substantial amount of time locating information (Wilson, 2001)
Managers “dwell on information that is entertaining but not informative, or easily available but not of high quality” (Linden, 2001)
43% of the managers delayed decisions because of too much information. (Wilson, 2001)
The total accumulated codified database of the world, which includes all books and all electronic files, doubles every seven years and some predict this will double twice a day by 2010 (Bontis, 2000).
What we knew a decade ago:
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Michael Jordan on the “Delusions” of Big Data
http://spectrum.ieee.org/robotics/artificial-‐‑intelligence/machinelearnin g-‐‑maestro-‐‑michael -‐‑jordan-‐‑on-‐‑the-‐‑delusions-‐‑of-‐‑big-‐‑data-‐‑and-‐‑other-‐‑huge-‐‑engineering-‐‑efforts
When you have large amounts of data, your appetite for hypotheses tends to get even larger. And if it’s growing faster than the statistical strength of the data, then many of your inferences are likely to be false. They are likely to be white noise.
http://www.tylervigen.com/
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http://www.tylervigen.com/
http://www.tylervigen.com/
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The Marketer’s task is to help the CEO/COO see …
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The Future …
What do you think? Is Big Data good or evil?
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Slides available at: www.johngirard.net/sais-‐2015/
The History of Big Data