Analytics Friend or Foe
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Transcript of Analytics Friend or Foe
15 years recruiting, mostly for startups
Co-founder of JobScore
Tour Guide
Dan Arkind
Numbers can beyour friends
0%to
0.001%
“What gets measured gets managed”Peter Drucker
Numbers provide the rationale for
CHANGE
PAIN
PAIN?
Show me the $ MONEY $
$250,000
#1 expense
PlanningQuality controlOptimization
Analytics 1.0CYA
Manage out
Analytics 2.0ImproveDialog
Experiment
Experiments require a CONTROL
Plan your workand
work your plan
How much planning and scrutiny is there for a
$250,000 project?
Establish theplaying field
Opening Requisitions:
It’s not me.It’s you.
Easily spend 100 hours/hire
600 1 minute resume reviews = 10 hrs50 30 minute screens = 25 hrs25 1 hour phone interviews = 25 hrs10 4 hour onsite interviews = 40 hrs
4 hoursJob Description
Assessment CriteriaSales Story
Sourcing Strategy
You don’t have to get it right
JUST TRY
Scorecard
If things aren’t working,
Change them!
Capture every time you change
something
Thinkthen
Plan & Scriptthen
Iterate
Resume Review
Recruiter Screen
Manager Screen
Onsite Interview
Offer
Sample Process
Resume Review
Recruiter Screen
Manager Screen
Onsite Interview
Offer
Confidence level:
What is the % chance we will extend an offer after this stage is complete?
20%
40%
60%
100%
FRONT-LOADYOUR QUESTIONS
Ratiosmatter
EstimateEffort
SLA(service level agreement)
FederateResponsibility
Numbers need to cut both ways
Source of Hire 1.0
Sources 2.0
Sources 2.0
Sources 2.0
Sources 2.0
• Advertising Expenses• Employee Referral Costs• Agency Fees• Travel Expenses• Relocation Expenses
Cost per hire 1.0
• “Hard costs”• Opportunity cost• Recruiter time• Manager time• Interviewer time
Cost per hire 2.0
Cost of hire 2.0:# of events
Time to hire 1.0
67 days
Time to hire 2.0Velocity Tracking
Process
2.0
Focus on small changes and
measurable results
Start wheresuccess will be
EASY
Let the teamsell it for you
Tools that effortlessly collect
and report data
STOPscreening
candidates
Results Focus Better performing hires Cheaper hires Faster hires Better candidate selection More referrals More accountability Happier employees More engaged teams
