Post on 03-Nov-2014
description
Supply Chain Intelligence in het digitale tijdperk
Big Data & Analytics
Technology drives prosperity
1440 1605
1840 1875
1880 1906
1979 1989
1998 2001
2006
2007 2010
2013 2014
2015+
?
Cloud technology
Mobile Internet
The Internet of Things
Mobile Internet
Evolution is adaptive. Not necessarily progressive.
McKinsey Global Institute, “The Social economy: unlocking value and productivity through social technologies”, July 2012
Data versus Big Data
CRM
Gestructureerde Data Ongestructureerde Data
WMS
TMS
GPS
KNMI
Transactiedata
Text
Sensoren
RFID
Video’s
Foto’s
Voice
“If it’s too big for Excel, it’s Big Data”
Is Big Data a hype?Where are we in the hype cycle?
Big Data = Big Value
Marketing
Customer micro segmentaton
Marketing
Customer micro segmentaton
Customer service optimization
Marketing
Customer micro segmentaton
Customer service optimization
Cross-selling
Marketing
Customer micro segmentaton
Customer service optimization
Cross-selling
Location based services
Marketing
Customer micro segmentaton
Customer service optimization
Cross-selling
Location based services
Dynamic pricing
Marketing
Customer micro segmentaton
Customer service optimization
Cross-selling
Location based services
Dynamic pricing
Market intelligence
Marketing
Customer micro segmentaton
Customer service optimization
Cross-selling
Location based services
Dynamic pricing
Market intelligence
Enhancing multi-channel customer experience
Marketing Operations
Customer micro segmentaton
Customer service optimization
Cross-selling
Location based services
Dynamic pricing
Market intelligence
Enhancing multi-channel customer experience
Inventory optimization
Marketing Operations
Customer micro segmentaton
Customer service optimization
Cross-selling
Location based services
Dynamic pricing
Market intelligence
Enhancing multi-channel customer experience
Inventory optimizationDemand forecasting
Marketing Operations
Customer micro segmentaton
Customer service optimization
Cross-selling
Location based services
Dynamic pricing
Market intelligence
Enhancing multi-channel customer experience
Inventory optimizationDemand forecasting
Quality management
Marketing Operations
Customer micro segmentaton
Customer service optimization
Cross-selling
Location based services
Dynamic pricing
Market intelligence
Enhancing multi-channel customer experience
Inventory optimizationDemand forecasting
Quality management
Labor utilization & Scedueling
Marketing Operations
Customer micro segmentaton
Customer service optimization
Cross-selling
Location based services
Dynamic pricing
Market intelligence
Enhancing multi-channel customer experience
Inventory optimizationDemand forecasting
Quality management
Labor utilization
Scedueling
Transportation optimization
Marketing Operations
Customer micro segmentaton
Customer service optimization
Cross-selling
Location based services
Dynamic pricing
Market intelligence
Enhancing multi-channel customer experience
Inventory optimizationDemand forecasting
Quality management
Labor utilization
Scedueling
Transportation optimization
Predictive maintainance
Marketing Operations
Customer micro segmentaton
Customer service optimization
Cross-selling
Location based services
Dynamic pricing
Market intelligence
Enhancing multi-channel customer experience
Inventory optimizationDemand forecasting
Quality management
Labor utilization
Scedueling
Transportation optimization
Predictive maintainance
Sourcing strategy
Marketing Operations
Innovatie
Customer micro segmentaton
Customer service optimization
Cross-selling
Location based services
Dynamic pricing
Market intelligence
Enhancing multi-channel customer experience
Inventory optimizationDemand forecasting
Quality management
Labor utilization
Scedueling
Transportation optimization
Predictive maintainance
Sourcing strategy
Light-field camera
“Innovations that expand markets will almost always come from outside the industry”
Albert Einstein
Marketing Operations
Innovatie
Customer micro segmentaton
Customer service optimization
Cross-selling
Location based services
Dynamic pricing
Market intelligence
Enhancing multi-channel customer experience
Inventory optimizationDemand forecasting
Quality management
Labor utilization
Scedueling
Transportation optimization
Predictive maintainance
Sourcing strategy
Big Data and Analytics can:- Inhance supply chain performance- Increase operational efficiency- Reduce costs- Increase customer satisfaction- Boost innovation- Can help win the competition
1. Become data-driven
Data-driven companies are better performers!
- 6% more productive
- 5% more profitable
2. Build and model Accountability within the supply chain
“It’s not only what we DO, but also what we DO NOT do for which we are accountable” John Baptiste Moliére
3. Be adaptive
“Our competitors aren’t taking our market share with devices; they are taking our market share with an entire eco-system”.
Stephen Elop
“Imagination is more important that knowledge”
Albert Einstein
Building Sustainable Business
Building Sustainable Business
Thank You!
Drs. Katherine KucherenkoKatherine.kucherenko@digital-power.comwww.digital-power.com0642392366@katherinekucher