Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

92
Supply Chain Intelligence in het digitale tijdperk Big Data & Analytics

description

Presentatie tijdens de bijeenkomst van Nederlands Verbond van de Groothandel op donderdag 15 Mei.

Transcript of Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

Page 1: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

Supply Chain Intelligence in het digitale tijdperk

Big Data & Analytics

Page 2: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 3: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

Technology drives prosperity

Page 4: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

1440 1605

Page 5: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

1840 1875

Page 6: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

1880 1906

Page 7: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

1979 1989

Page 8: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

1998 2001

Page 9: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

2006

Page 10: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

2007 2010

Page 11: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

2013 2014

Page 12: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

2015+

?

Page 13: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 14: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 15: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

Cloud technology

Mobile Internet

The Internet of Things

Page 16: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

Mobile Internet

Page 17: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 18: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 19: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 20: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

Evolution is adaptive. Not necessarily progressive.

Page 21: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 22: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 23: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

McKinsey Global Institute, “The Social economy: unlocking value and productivity through social technologies”, July 2012

Page 24: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 25: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 26: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 27: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

Data versus Big Data

Page 28: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 29: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

CRM

Gestructureerde Data Ongestructureerde Data

WMS

TMS

GPS

KNMI

Transactiedata

Text

Sensoren

RFID

Video’s

Foto’s

Voice

Page 30: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

“If it’s too big for Excel, it’s Big Data”

Page 31: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

Is Big Data a hype?Where are we in the hype cycle?

Page 32: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

Big Data = Big Value

Page 33: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 34: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

Marketing

Customer micro segmentaton

Page 35: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 36: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 37: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

Marketing

Customer micro segmentaton

Customer service optimization

Page 38: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 39: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

Marketing

Customer micro segmentaton

Customer service optimization

Cross-selling

Page 40: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 41: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 42: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

Marketing

Customer micro segmentaton

Customer service optimization

Cross-selling

Location based services

Page 43: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 44: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 45: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

Marketing

Customer micro segmentaton

Customer service optimization

Cross-selling

Location based services

Dynamic pricing

Page 46: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 47: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

Marketing

Customer micro segmentaton

Customer service optimization

Cross-selling

Location based services

Dynamic pricing

Market intelligence

Page 48: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 49: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

Marketing

Customer micro segmentaton

Customer service optimization

Cross-selling

Location based services

Dynamic pricing

Market intelligence

Enhancing multi-channel customer experience

Page 50: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 51: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

Marketing Operations

Customer micro segmentaton

Customer service optimization

Cross-selling

Location based services

Dynamic pricing

Market intelligence

Enhancing multi-channel customer experience

Inventory optimization

Page 52: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 53: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 54: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

Marketing Operations

Customer micro segmentaton

Customer service optimization

Cross-selling

Location based services

Dynamic pricing

Market intelligence

Enhancing multi-channel customer experience

Inventory optimizationDemand forecasting

Page 55: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 56: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 57: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 58: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

Marketing Operations

Customer micro segmentaton

Customer service optimization

Cross-selling

Location based services

Dynamic pricing

Market intelligence

Enhancing multi-channel customer experience

Inventory optimizationDemand forecasting

Quality management

Page 59: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

Marketing Operations

Customer micro segmentaton

Customer service optimization

Cross-selling

Location based services

Dynamic pricing

Market intelligence

Enhancing multi-channel customer experience

Inventory optimizationDemand forecasting

Quality management

Labor utilization & Scedueling

Page 60: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 61: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 62: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

Marketing Operations

Customer micro segmentaton

Customer service optimization

Cross-selling

Location based services

Dynamic pricing

Market intelligence

Enhancing multi-channel customer experience

Inventory optimizationDemand forecasting

Quality management

Labor utilization

Scedueling

Transportation optimization

Page 63: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 64: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

Marketing Operations

Customer micro segmentaton

Customer service optimization

Cross-selling

Location based services

Dynamic pricing

Market intelligence

Enhancing multi-channel customer experience

Inventory optimizationDemand forecasting

Quality management

Labor utilization

Scedueling

Transportation optimization

Predictive maintainance

Page 65: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 66: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

Marketing Operations

Customer micro segmentaton

Customer service optimization

Cross-selling

Location based services

Dynamic pricing

Market intelligence

Enhancing multi-channel customer experience

Inventory optimizationDemand forecasting

Quality management

Labor utilization

Scedueling

Transportation optimization

Predictive maintainance

Sourcing strategy

Page 67: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 68: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

Marketing Operations

Innovatie

Customer micro segmentaton

Customer service optimization

Cross-selling

Location based services

Dynamic pricing

Market intelligence

Enhancing multi-channel customer experience

Inventory optimizationDemand forecasting

Quality management

Labor utilization

Scedueling

Transportation optimization

Predictive maintainance

Sourcing strategy

Page 69: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

Light-field camera

Page 70: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 71: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 72: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 73: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

“Innovations that expand markets will almost always come from outside the industry”

Albert Einstein

Page 74: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

Marketing Operations

Innovatie

Customer micro segmentaton

Customer service optimization

Cross-selling

Location based services

Dynamic pricing

Market intelligence

Enhancing multi-channel customer experience

Inventory optimizationDemand forecasting

Quality management

Labor utilization

Scedueling

Transportation optimization

Predictive maintainance

Sourcing strategy

Page 75: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 76: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

Big Data and Analytics can:- Inhance supply chain performance- Increase operational efficiency- Reduce costs- Increase customer satisfaction- Boost innovation- Can help win the competition

Page 77: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 78: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

1. Become data-driven

Page 79: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

Data-driven companies are better performers!

- 6% more productive

- 5% more profitable

Page 80: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 81: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

2. Build and model Accountability within the supply chain

Page 82: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

“It’s not only what we DO, but also what we DO NOT do for which we are accountable” John Baptiste Moliére

Page 83: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

3. Be adaptive

Page 84: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

“Our competitors aren’t taking our market share with devices; they are taking our market share with an entire eco-system”.

Stephen Elop

Page 85: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 86: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 87: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 88: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

“Imagination is more important that knowledge”

Albert Einstein

Page 89: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

Building Sustainable Business

Page 90: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

Building Sustainable Business

Page 91: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk
Page 92: Big Data & Analytics: Supply Chain Intelligence in het digitale tijdperk

Thank You!

Drs. Katherine KucherenkoKatherine.kucherenko@digital-power.comwww.digital-power.com0642392366@katherinekucher