B2B vs B2C: Whither the ROI?

Post on 14-Jul-2015

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Transcript of B2B vs B2C: Whither the ROI?

Page 9

OK, Let’s Make it Real

Typical customer Curly spends $10,000/year with you

Curly is with you for five years

Your profit margin is 10%

Lifetime value of Curly is($10,000 * 5) * .1 = $5,000