6.1 method for system design for sustainability

Carlo VezzoliPolitecnico di Milano / DESIGN dept. / DIS / School of Design / Italy

course System Design for SustainabilitySubject 6. Methods and tools for System Design for Sustainability

learning resource 6.1

MSDS Method for System Design for Sustainability

carlo vezzolipolitecnico di milano . DESIGN dept. . DIS . School of Design . Italy

Learning Network on Sustainability (EU asia-link)Learning Network on Sustainabile energy systems (EU edulink)

CONTENTS . a resume of System Design for Sustainability. MSDS: objectives, approach and phases. MSDS: main tools . overview of the MSDS method

SYSTEM DESIGN FOR USTAINABILITY:A DEFINITION

“the design of the system of products and services that are together able to fulfil a particular customer demand (deliver a “unit of satisfaction”) based on the design of innovative interactions of the stakeholders (directly and indirectly linked to that “satisfaction” system) where the economic and competitive interest of the providers continuously seeks both environmentally and socio-ethically beneficial new solutions”

[Vezzoli et al. 2014]

A. “SATISFACTION-SYSTEM” APPROACH design the satisfaction of a particular demand

(satisfaction unit) and all its related products and services

B. “STAKEHOLDER CONFIGURATION” APPROACH design the interactions of the stakeholder of a

particular satisfaction-system

C. “SYSTEM SUSTAINABILITY” APPROACHdesign such a stakeholder interactions (offer model) that for economic and competitive reasons continuously seek after environmentally and socio-ethical new beneficial solutions

SYSTEM DESIGN FOR SUSTAINABILITY: APPROACHES/SKILLS

SCOPE: support design processes for the development of sustainable PSS, adaptable to specific design requirements and usable in existing design processes

USERS: designer, design office, designer within a company

TOOLS: free to download at www.lens.polimi.it

MSDS: Method for System Design for Sustainability

EU funded project, Asia-link programme

STRATEGIC ANALYSIS

EXPLORING OPPORTUNITIES

SYSTEM CONCEPT DESIGN

SYSTEM DESIGN (AND ENGIN.)

COMMUNICATION

MSDS: PHASES OBJECTIVESGaining the information needed to facilitate the generation of sustainable PSS ideas and scenarios for sustainable system innovations

Producing a “catalogue” of promising sustainable PSS ideas and a sustainability design-orienting sceanario

Defining and designing one or more PSS concept potentially sustainable

Developing the most promising sustainable PSS concept into a detailed version necessariy to its implementation

Producing the documents for the external communication of the PSS characteristics (general and the sustainability ones)

ANALYSIS OF THE PROJECT PROMOTERS

ANALYSIS OF THE REFERENCE CONTEXT

ANALYSIS OF BEST PRACTICES

ANALYSIS OF THE REFERENCE STRUCTURE

SUSTAINABILITY EVALUAAYO AND PRIORITIES DEF.

IDEAS GENERATION ORIENTED TO SUSTAINABILITY

DEVELEPMENT OF THE SUSTAINABILITY DESIGN ORIENTING SCENARIO - VISIONS/CLUSTERS/IDEAS

VISIONS, CLUSTERS AND IDEAS SELECTION

SYSTEM CONCEPT DEVELOPMENT

SYSTEM DEVELOPMENT (EXECUTIVE LEVEL)

ENV, SOCIO-ET. & ECON. CHECK/VISUALISATIONk

MULTIMEDIA REPORTING: OVERALL QUALITIES

MULTIMEDIA REPORTING: STAINABILITY QUALITIES

ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION

/PROCESSES

MODULAR METHOD:

1. enabling to START up at any process of any phase

2. enabling to use a SELECTED set of processes and tools

3. enabling to work on one, two or all the sustainability DIMENSIONS

MSDS: MODULAR APPROACHSTRATEGIC ANALYSIS

COMMUNICATION

STRATEGIC ANALYSISANALYSIS OF THE PROJECT PROMOTERS

DEFINITION OF SUSTAINABILITY DESIGN PRIORITIES

1. Sustainability Design-Orienting toolkit (SDO)2. sustainability interaction story-spot

3. system map4. interaction table / story-board5. satisfaction offering diagram6. stakeholder motivation matrix7. solution element brief

MSDS MAIN TOOLS:

LEGENDAsustainability-orienting system design tools(other) system design tools

1. SUSTAINABILITY DESIGN-ORIENTING (SDO)

to orientate system design process towards sustainable solutions (environmental, socio-ethical, economic)

www.lens-sdo.polimi.it

2. SUSTAINABILITY INTERACTION STORY-SPOT(could be animated)

to visualise (only) key interactions in relation to achieved criteria of sustainability (environmental, socio-ethical, economic)

3. SYSTEM MAP(could be animated)

to visualise (design and co-design) the configuration of the system, describing actors involved and their interactions

4. INTERACTION TABLE and STORY-BOARD(could be animated)

to visualise (design and co-design) the functioning of the system in time: the narratives (stories) of the front-desk (with the clients) and back-stage interactions (between other stakeholders)

INTERACTION TABLE

INTERACTION STORY-BOARD

5. SATISFACTION OFFERING DIAGRAM

to visualise (design and co-design) the unit of satisfaction offered by the system, and how this is delivered to the user/customer

6. STAKEHOLDERS MOTIVATION MATRIX

to visualise (identify) the motivations that actors have in being involved in the system

7. SOLUTION ELEMENT BRIEF

to visualise (identify) the elements (products, services, labour) needed to the system, and who, among the system stakeholders, has to design/ produce/deliver such elements

OVERVIEW OF THE MSDS METHOD

STRATEGIC ANALYSIS

COMMUNICATION

SUSTAINABILITY EVALUATION & PRIORITIES DEFIN.

STRATEGIC ANALISYS

sustainability analysis of existing system and design priorities definition

. ENVIRONMENTAL/SUSTAINABILITY PRIORITIES DEFINITION

. tool: SUSTAINABILITY DESIGN-ORIENTING / PRIORITY DEFINITIONqualitative assessment (report) of the existing system supported by a set of

checklists for a (for each criterion)

priority identification among criteria: No, Low, Medium, High

for a selected sustainability dimension (e.g. environmen.)

STRATEGIC ANALYSIS

COMMUNICATION

Ideas generation oriented to sustainability

. GENERATE “ENV./SUSTAINABLE IDEAS” BY BRAINSTORMING

. tool: SUSTAINABILITY DESIGN-ORIENTING / ORIENTATE CONCEPT

typed emerged

system ideas(for each criterion)

for each (environm.) sustainability dimension

for each criterion, an idea table with guidelinees at system level

. GENERATE “SOCIOETHICAL/SUSTAIN. IDEAS” BY BRAINSTORMING

. tool: SUSTAINABILITY DESIGN-ORIENTING / ORIENTATE CONCEPT

typed emerged

system ideas(for each criterion)

for each (socio-etic.) sustainability dimension

for each criterion, an idea table with guidelinees at system level

System concepts development

SYSTEM CONCEPT DESIGN STRATEGIC ANALYSIS

COMMUNICATION

. tool: SATISFACTION OFFERING DIAGRAMM

(could be animated)

. tool: SYSTEM MAP (could be animated)

. INTERACTION TABLE (2 rows: 1° cllient/user; 2° providers)

. tool: INTERACTION STORY BOARD

(could be animated)

F. INTERACTION STORY BOARD. PRODUCT AND SUPPORT-PRODUCT CONCEPTS

environmental, socio-ethical and economic sustainability check and visualisation

SYSTEM CONCEPT DESIGN STRATEGIC ANALYSIS

COMMUNICATION

. CHECK IN PROGRESS CONCEPT ENVIRONMENTAL/SUSTAINABILITY

improvemnts levels definition per aech criterion: -, =, +, ++

qualitative sustainability assessment of concept improvements (report for each criterion) as

compared with the existing system (checklists)

. tool: SUSTAINABILITY DESIGN-ORIENTING / CHECK CONCEPT

for a selected sustainability dimension, e.g. environmen.

. VISUALISE CONCEPT ENVIRONMENTAL/SUSTAINABILITY POTENT.

visualisation concept improvement

(for each criterion)

visualisation of existing system priorities

IMPROVEMENT…

text synthethisingimprovement(for each criterion)

. tool: SUSTAINAB. DESIGN-ORIENTING / ENVIRONMENTAL RADAR

for a selected sustainability dimension

visualisation concept improvement

IMPROVEMENT…

text synthethisingimprovement(for each criterion)

. tool: SUSTAINABILITY DESIGN-ORIENTING / RADAR

. VISUALISE SYSTEM SOCIOETHICAL/SUSTAINABILITY

STRATEGIC ANALYSIS

COMMUNICATION

development of the system on and executive level

SYSTEM DESIGN (AND ENGINEERING)

H. SYSTEM MAP (DETAILED). tool: SYSTEM MAP

(could be animated)

. SATISFACTION OFFERING

DIAGRAMM

. tool: INTERACTION TABLE

environmental, socio-ethical and economic sustainability check and visualisation

SYSTEM DESIGN

(AND ENGINEERING)

STRATEGIC ANALYSIS

COMMUNICATION

. (up-date) CHECK SYSTEM ENVIRONMENTAL/SUSTAINABILITY

up-date improvemnts levels definition per aech criterion: -, =, +, ++

up-date qualitative sustainability assessment of the concept improvements

(report for each criterion) as compared with the existing system (checklists)

. tool: SUSTAINABILITY DESIGN-ORIENTING / CHECK CONCEPT

. (up-date) VISUALISE SYSTEM ENVIRONMENTAL/SUSTAINABILITY

up-dated visualisation concept improvement

IMPROVEMENT…

up-date text synthethisingimprovement(for each criterion)

up-dated visualisation concept improvement

IMPROVEMENT…

up-date text synthethisingimprovement(for each criterion)

. (up-date) VISUALISE SYSTEM SOCIOETHICAL/SUSTAINABILITY

. tool: SUSTAINABILITY INTERACTION STORY-SPOT (animated)

6.1 method for system design for sustainability

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