Post on 06-Apr-2018
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Siemens Rail Services
Customized service solutions for rail systems
Answers for mobility.
Around-the-clock operation.When do trains and infrastructureactually undergo maintenance?
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We will only be able to meet uture mo-
bility requirements through efcient co-
ordination and the perect interaction o
all modes o transportation. With this in
mind, Siemens has adopted a Completemobility approach, which is aimed at the
creation o integrated transportation and
logistics systems or sae, cost-eective
and sustainable passenger and reight
services. Siemens has all the necessary
expertise rom inrastructure systems
or railways and roadways to solutions or
rolling stock, airport logistics and postal
automation.
Today transportation solutions have to
be much more than the result o innova-
tive development work and proessional
production processes. Comprehensive
concepts, with integrated services tai-lored to the needs o the customer, are
required to achieve the desired results.
Ater all, you expect your railway systems
to be highly available throughout their
entire liecycle.
Linking people:Complete mobility.
Mobility is one of the greatest challenges of our time.To ensure our mobility both today and in the future, weneed fully networked transportation and informationsystems.
Complete mobility.
Intelligent networking o city center and
metropolitan regions with pioneering
solutions or both road and rail.
Rail Services
Precisely the right servicing concepts
or maximum reliability and availabil-
ity through the absolute integration o
maintenance services within platorm
concepts.
Global service network
Internationally active experts in over 50
countries, rom Melbourne to Sacramen-
to, and rom St. Petersburg to Buenos
Aires, ensure comprehensive service or
all your railway systems.
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Ensuring mobility:Siemens Rail Services
Sustainable, intelligent service concepts mean investment protection, and ensureseamless operation throughout the entire life cycle of the rail system.
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Investments in new railway concepts
should bring a sustainable, long-term
return. Eective service concepts are
thereore essential, and the only way to
guarantee and even extend the maxi-
mum reliability and availability o a trans-
portation system over its entire lie cycle.
You can count on Siemens Rail Services
as your strong, reliable partner when it
comes to innovative service concepts that
protect your investments.
You mobilize goods and people
we mobilize your railway systems
With our innovative technologies, we
design maintenance processes or you
that are entirely eicient such as
Remote Services and predictive mainte-
nance. You can depend on our extensive
service expertise backed by years o
experience with all types o rail transpor-
tation solutions. As a vehicle and systems
manuacturer, we are not only amiliar
with your technical requirements, but we
know how much importance you place
on rigorous obsolescence management
and the optimization o spare part assets.
You expect precisely tailored service
we have the answer
Our extensive range o services includes
lexible, customized service solutions.
Our service experts are happy to work
with you in developing ast, reliable solu-
tions or your trains throughout their
entire lie cycle.
Maintenance Services
Test- and Validationcenter
Workshop Services
Spare Part Services
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Our Maintenance Services ensure that
your rail systems are always reliable and
available. In close cooperation with your
experts, we work out tailored service
concepts or your light rail, regional,
main-line and high-speed service. These
are always ormulated and implemented,
in line with your needs, with the goal o
increasing or maintaining the efciency
o your eet and inrastructure.
You have individual needs
we offer precisely tailored solutions
Our service agreements are precisely ori-
ented to your particular requirements. Our
Maintenance Services are reely scalable
thanks to their modular structure. Com-
bine our three service levels Support,
Management and Execution with the
modules you need to create a service
product that is right or you.
Optimizing operating procedures:Maintenance Services
Long-distance travelers, commuters and industryexpect punctual and reliable train operation.Our customized services help you provide it.
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Preventive Maintenance
Condition-based and predetermined
maintenance activities based on well-
established standards
Spare Part Logistics
Logistics concepts and
spare parts supply
Overhaul
Comprehensive examination
and restoration o components
and systems
Corrective Maintenance
Maintenance carried out ater
ailure
Vandalism and Accident Repair
Repair o damage caused by
vandalism and accidents
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Whether you need specifc consulting on
service-related issues, the incorporation
o sel-contained levels o the service
value chain in our Perormance Packages,
or a complete maintenance solution in
the orm o Charter Rail with your own
personnel or Full Service provided by
Siemens specialists our packages cover
a wide range o requirements and also
include Railcover, a mobile service that
arrives on site without delay whenever
the need arises.
You operate rail systems
we maintain them
As your satisaction and that o your
customers are the primary concern o our
daily work, our experts are there to help
you every day 24/7 i need be keeping
your operations running. So whether it is
overhead contact lines, signals, inter-
lockings or grade crossings trainsets,
locomotives, metros, trams or light railvehicles: We have many years o experi-
ence when it comes to maintaining eets
and entire systems worldwide. Take
advantage o our international network
to achieve your goal o ensuring and con-
solidating your success in the uture.
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Supplying replacements:Spare Part Services
The efficiency of a railway company hinges on
the continuous availability of its rolling stockand infrastructure. And that calls for an optimumsupply of spare parts.
Rail Mall
With a mouse-click to your spare part: This
e-business solution provides access to over
20,000 spare parts and components or
Siemens vehicles and inrastructure.
Express Logistics
Overnight delivery: The track-and-trace
unction enables you to view the current
status and location o a delivery via an IT
connection.
Spare parts supply is always a balance
between keeping down the amount
o inventory and ensuring availability.
The exible concepts o our Spare Part
Services permit the best possible com-
promise or making sure your specialists
receive exactly the components they
need quickly and reliably. Whether you
have a logistics contract or just want to
order items individually, we react switly
to your speciic inquiries and get the
necessary parts to the right place at theright time. I you place your order in the
late evening, it can be delivered the next
morning: With our sophisticated, high-
perormance express logistics, you have
easy access to a defned range o parts.
You need help we provide it
You can also take advantage o our pack-
age solutions. They contain everything
you need or your corrective and preven-
tive maintenance including or the long
term. And with our e-business solutions,
we make ordering spare parts even moreconvenient and less complicated all
it takes is a single mouse-click. As a
company steeped in tradition, Siemens
stands or reliability and sustainability,
including and especially when it comes to
lie-long material availability. We support
you in monitoring obsolescence and
supply compatible replacement products
as needed. Place your trust in an experi-
enced service provider.
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Component Repairs & Returns
Want to have deective parts, components or
modules repaired? Our Return Center will take
care o all the details or you.
Obsolescence Management
Spare parts supply over the entire service lie
and beyond: Consistent preventive and reactive
measures guarantee the ability to deliver.
Individual Orders and Package Solutions
We process individual orders or the spare parts
you want at short notice or package solutions
custom-made or your maintenance intervals
quickly and easily.
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After Sales Product Support
Support ater warranty: Product support
includes customized services, rom tech-
nical consulting to design changes.
Refurbishment
Replacing obsolescent equipment or
installing new systems modernization
makes vehicles and inrastructure ft or
operation again.
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Crash & Accident Repair
We take the problem o your hands when
damage occurs rom damage assess-
ment to repair, by acting as consultant or
as contractor either locally or in a Siemens
workshop.
Making rail systems t for the
future: Workshop ServicesOur experts will get your vehicles and infrastructureready for daily service again today, tomorrow and inthe future, improving their attractiveness and extendingtheir service life.
You need support we provide itOur specialists have gained experience
in numerous projects worldwide, and we
gladly oer their expertise to you. From
engineering, installation and startup, to
testing and system training courses our
experts are happy to support your entire
product line with customized service oe-
rings and expertise rom a single source.
Youve suffered damage were qualied to handle it
You can be sure that as a reliable partner,
we are at your side to help whenever
damage occurs. We assume responsibi-
lity or all the technical, commercial and
logistics aspects o accident repairs, thus
reducing your cost o repair and we
do it around the world. With innovative
repair concepts and tools, we ensure that
your damaged vehicle is back in service
without delay.
Reduced emissions, increased energy
efciency, greater comort, and enhan-
ced technology there are plenty o
good reasons or modernizing your railsystems. The most important, though,
is extending their lietime because a
long operational lie saves your own as
well as the planets resources. Interior
conversion, system upgrade, or basic
component reurbishment are quick ways
to update your systems to the state o
the art. And you can be certain that yourleet will be equipped or comortable,
low-emission, and energy-efcient travel
ar into the uture on a most modern
inrastructure.
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Safeguarding quality:Wegberg-Wildenrath Test- and Validationcenter
State-of-the-art infrastructure and expertise in testing at a single location this unique combination makes us the ideal partner for testing, validation and
certication.
State-of-the-art infrastructure
Work pits, elevated track sections, roo-
height working platorms, and bogie
changing devices in two 220-meter-long
train ormation halls make it easy to gain
access to a vehicle rom every conceiv-
able angle, permitting a variety o tests to
be perormed quickly and conveniently.
Standards-based test facilities
Measuring curve, turn-tilt table and ve-
hicle weighing scales are just some o the
numerous test items we provide to give
you the results you need or acceptance
by the relevant certifcation authorities.
Special tests
Tilting coefcient, saety against derail-
ment, high-voltage tests with our
state-o-the-art inrastructure we can also
perorm special tests.
Rail operators expect innovations that
unction perectly right rom day one.
However, it is becoming more and moredifcult to carry out tests and trial runs
on increasingly busy public lines. The ac-
credited and certifed Wegberg-Wildenrath
Test- and Validationcenter is the logical
answer to changing conditions in rail
trafc, providing customized rail-system
testing services rom a single source.
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Track facilities for every need
Curve and gradient perormance, braking
distance measurements, and measure-
ment o noise levels train operation un-
der realistic conditions can be simulated
on 28 km o test track.
All from a single source
On request, we also oer an all-inclusive
service package, whereby we coordinate
the transer o your vehicles to and rom
the test center or actually carry out trans-
er ourselves.
You expect reliability
we test it for you
The Test- and Validationcenter has beencertifed and accredited or its test me-
thods and procedures by independent
bodies. Whether stationary or dynamic,
there is virtually no limit to the tests that
can be perormed at Wegberg-Wilden-
rath. You can rely on our wide range o
acilities or testing high-speed, main-
line, regional and mass transit systems.
You want realistic conditions
we have them
Thanks to an inrastructure in line withthe latest technological standards, we
can test practically all standard-gauge
and meter-gauge vehicles as well as rail
systems and components commonly used
throughout the world 24 hours a day,
365 days a year. You can set the agenda
yoursel by carrying out your own tests at
our acility under highly realistic condi-
tions. Or have our specialists perorm the
tests on your behal giving you the cer-
tainty that only systems o proven quality
leave the acility.
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Impressive worldwide:Our references
With customer projects around the world, ourRail Services have been applying their expertise tocreate tailored solutions for several decades.
As a globally active company, we are
never ar rom our customers. Whether
in Brazil, the Netherlands or Russia or
us, local customer service is a given.
We work closely with you to develop
the service concept that meets your requi-
rements best. The success o this approach
is evident our global experience with our
customers started back in 1881.
In 2009, Russias astest train achieving
speeds o up to 250 km/h is placed
into service. At the same time, Siemens
enters into a maintenance agreement or
the next 30 years and sets up one o the
worlds most advanced maintenance de-
pots, which uses innovative maintenance
technologies and methods, including
PDAs and Computerized Maintenance
Management Systems (CMMS). All the
technicians undergo intensive practical
and theoretical training with successul
results. The Velaro RUS comes through
its frst winter with ying colors, experi-
encing only two minor delays despite ice,
snow, and temperatures as low as -32C.
Velaro RUS, Russia: Charter Rail for High Speed Trains
As part o a 15-year contract, Siemens
has been maintaining Bangkoks 35 air-
conditioned metro trains, signaling and
interlocking equipment, and operations
control center since the year 2000. Among
other things, the agreement also inclu-
des maintaining the medium-voltage po-
wer supply, the third rail power supply,
the track superstructure, and the depot
and workshop acilities or a line totaling
33 km. Thus, or over 10 years Siemens
has been ensuring that 99 % o the trains
reach their destinations on time.
Metro BTS Bangkok, Thailand: Full Service for a Turnkey System
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Components
High Speed
Mass Transit
Locomotives
Infrastruktur
Multiple Units
Starting in 2009, the entire metro eet
o the Companhia do Metropolitano de
So Paulo is being completely renova-
ted and brought up to the technological
state o the art. Within a period o 63
months, Siemens modernizes all 150
car bodies and eliminates the central
drivers cabs. In addition, subsystems
such as the traction unit, on-board power
supply, entrance doors, air conditioning,
compressed air supply, fre alarm system,
passenger inormation system and CCTV
are being replaced with new, modern
systems. These measures not only extend
the operational lietime o the eet, but
also increase passenger capacity.
Metro So Paulo, Brazil: Refurbishment of a whole fleet
In 2006, the Dutch government contracts
with Siemens to maintain the HSL Zuid
railway network, comprising two lines
with a total length o 100 km. Besides the
power supply system and contact lines,
Siemens will also be maintaining all sig-
naling technology and communications
equipment until 2031. To reduce distan-
ces and speed up response times, the
services are provided rom two dierent
locations. In addition, a spare part store
is constructed near the main oice in
Dordrecht. Since the start o the contract,
these services which are coordinated by
an independent maintenance corporation
(IMBV) have achieved all availability
goals.
HSL Zuid, The Netherlands: Full Service for Infrastructure
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Siemens AG
Sektor Industry
Division Mobility
Integrated Services
P.O. Box 32 40
91050 Erlangen
Germany
service.mobility@siemens.com
www.siemens.com/mobility/railservices
2010 Siemens AG
Printed in Germany
HL 10055004 241284 WS 09101.0
Dispo 21700 c4bs 7638
Order no.: A19100-V920-B118-X-7600
The inormation in this document contains general
descriptions o the technical options available, which
do not always have to be present in individual cases.
The required eatures should thereore be speciied in
each individual case at the time o closing the contract.
www.siemens.com