Chapter 1: What is interaction design?. Bad designs –Elevator controls and labels on the bottom row all look the same, so it is easy to push a label by.
AREP GAW Section 13 Developing a Forecasting Program Understanding Users Needs Understanding the Processes that Control Air Quality Choosing Forecasting.
Location-Based Social Networks Yu Zheng and Xing Xie Microsoft Research Asia Chapter 8 and 9 of the book Computing with Spatial Trajectories.
Issues in Shifting from a Product-Based Business Model to a Service-Based Model Rich Mironov Berkeley-Tekes Innovation in Services Conference, 28 April.
User Research: Personas, scenarios, user stories
Part Dev, Part Ops = DevOps
Use Google Analytics Stats to Improve Website
BlueGlassX - Local SEO by Michael Dorausch
Design Thinking Christmas
The new E-GNSS paradigm "from technology to service provision"
1.3hickey
hcid2011 - RED: a multi-disciplinary approach to experience design - Jarnail Chudge & Fred Warren (Microsoft)
