15 Books EVERY Business Leader Should Read
Frivaldo vs Comelec
Zappos.com Building a Brand
D Pringle Introduction 2010
Thesis
NCompass Live: Voice of the Customer: Designing Library Services to Meet User Expectations
Mead presentation
OER2012 conference presentation
Customer Experience Management for Startups
Grateful Dead Archive Online - CIP June 2012
Dl frameworks HERGS presentation
TELIC conference - Digital Futures in Teacher Education
