ITILV3 and Information Security White Paper May09
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Bridging the Gap: Fixing the problem of ITSM and ITAM alignment
Benchmarking ITAM: Understand and grow your organization's IT Asset Management Maturity (IAITAM ACE 2012, Palm Springs)
Service Now and ITSM Implementation Greg Brzeszkiewicz Director Support Services.
© British Columbia Institute of Technology Enterprise Architecture @ BCIT A Year of Growth Leo de Sousa, Enterprise Architect British Columbia Institute.
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IT Service Management & ISO 20000 - David Hueber, dbi services - Hillton Basel 05/2011
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transicion_servicio
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