© British Columbia Institute of Technology Enterprise Architecture @ BCIT A Year of Growth Leo de...

© British Columbia Institute of Technology

Enterprise Architecture @ BCIT A Year of Growth

Leo de Sousa, Enterprise ArchitectBritish Columbia Institute of Technology

Enterprise, ENT07Oct 4, 2006, 10 am

Session Rules of Session Rules of EtiquetteEtiquette

Please turn cell phones/pagers off or switch to vibrate modePlease turn cell phones/pagers off or switch to vibrate mode If you must leave the session early, please do so as If you must leave the session early, please do so as

discreetly as possiblediscreetly as possible Please avoid side conversations during the presentation.Please avoid side conversations during the presentation.

Thank youThank you

Enterprise Architecture – A Enterprise Architecture – A Year of GrowthYear of Growth

Enterprise Architecture: A FrameworkEnterprise Architecture: A Framework

EA - The Year in ReviewEA - The Year in Review

Enterprise Architecture Models Enterprise Architecture Models

What is next for Enterprise Architecture?What is next for Enterprise Architecture?

QuestionsQuestions

What is Enterprise What is Enterprise Architecture? A FrameworkArchitecture? A Framework

Enterprise Architecture is a framework that :Enterprise Architecture is a framework that :

continuously aligns technology services with continuously aligns technology services with changing goals and objectives of the institution changing goals and objectives of the institution based on standards (people, process and based on standards (people, process and technology)technology)

Provides a Provides a common language to communicate the common language to communicate the value of IT investmentsvalue of IT investments

allows IT organizations to more strategically and allows IT organizations to more strategically and effectively support the Institution’s Strategic Visioneffectively support the Institution’s Strategic Vision

Why Enterprise Why Enterprise Architecture? Architecture?

Alignment of IT to the Institute’s Strategy – “Doing Alignment of IT to the Institute’s Strategy – “Doing the Right Things”the Right Things” Ensure the adoption of technology aligns to the Ensure the adoption of technology aligns to the

changing educational / business strategy and changing educational / business strategy and missionmission

Improved Planning and Reduced Complexity – Improved Planning and Reduced Complexity – “Doing Things Right”“Doing Things Right” Create an Enterprise Architecture – establishing Create an Enterprise Architecture – establishing

a process that is simplifies researching, a process that is simplifies researching, building/acquiring, maintaining and retiring building/acquiring, maintaining and retiring technology technology

Adoption of Disciplined Strategies – “Best Practices”Adoption of Disciplined Strategies – “Best Practices” Adopt IT “best practice” disciplines such as IT Adopt IT “best practice” disciplines such as IT

Governance (ITG), IT Service Management (ITIL), Governance (ITG), IT Service Management (ITIL), Project Management (PM), etcProject Management (PM), etc

Implement Disciplined Implement Disciplined StrategiesStrategies

IT Adoption of Methodologies “Best Practices”IT Adoption of Methodologies “Best Practices” Enterprise ArchitectureEnterprise Architecture

Security MethodologySecurity Methodology

Business Continuity/Disaster Recovery PlanningBusiness Continuity/Disaster Recovery Planning

Project Management Project Management

Business AnalysisBusiness Analysis

Information ArchitectureInformation Architecture

ITIL Service Management – Incident Management, Service ITIL Service Management – Incident Management, Service Management – Core Services Catalogue, Change Management, Management – Core Services Catalogue, Change Management, Configuration ManagementConfiguration Management

EA Accomplishments - EA Accomplishments - 2005/20062005/2006

Enterprise Architect a formal member of:Enterprise Architect a formal member of: TEK Management Team TEK Management Team IT Services Management TeamIT Services Management Team Project Advisory Board (PAB)Project Advisory Board (PAB) Change Advisory Board (CAB)Change Advisory Board (CAB)

Enterprise Architect has an advisory role to ITGEnterprise Architect has an advisory role to ITG Enterprise Architecture a standing agenda item Enterprise Architecture a standing agenda item

on IT Services Weekly Managers’ Meetingon IT Services Weekly Managers’ Meeting Enterprise Architecture Approval of Projects (PAB) Enterprise Architecture Approval of Projects (PAB)

and Change Management (CAB)and Change Management (CAB)

EA Accomplishments - EA Accomplishments - 2005/20062005/2006

Project Advisory Board (PAB)Project Advisory Board (PAB) 50 Projects Reviewed with EA Approval50 Projects Reviewed with EA Approval 27 Project Closeouts27 Project Closeouts

Change Advisory Board (CAB)Change Advisory Board (CAB) 413 Changes Reviewed with EA Approval413 Changes Reviewed with EA Approval

9 compliance 9 compliance 36 new technology or service36 new technology or service 144 resolutions to incidents/problems144 resolutions to incidents/problems 222 upgrades/enhancements222 upgrades/enhancements

Advantages of Enterprise Advantages of Enterprise ArchitectureArchitecture

1.1. Alignment of IT to the Institute’s Strategy – “Doing the Alignment of IT to the Institute’s Strategy – “Doing the Right Things”Right Things”

IT Governance utilizing Enterprise Architecture models guide investments IT Governance utilizing Enterprise Architecture models guide investments Improved integration of applications that support strategic directions Improved integration of applications that support strategic directions Improved interoperability/integration Improved interoperability/integration A better ability to address critical enterprise-wide issues like identity mgmt, A better ability to address critical enterprise-wide issues like identity mgmt,

security, business continuity security, business continuity Planned upgrade and exchange of system componentsPlanned upgrade and exchange of system components

2.2. Improved Planning and Reduced Complexity – “Doing Improved Planning and Reduced Complexity – “Doing Things Right”Things Right”

Reduced complexity in IT architecture by reduction in service duplicationReduced complexity in IT architecture by reduction in service duplication Maximum return on investment in existing IT infrastructure Maximum return on investment in existing IT infrastructure The flexibility to make, buy, or out-source IT solutionsThe flexibility to make, buy, or out-source IT solutions

3.3. Adoption of Disciplined Strategies - enabling faster, Adoption of Disciplined Strategies - enabling faster, simpler, and more effective technology adoptionsimpler, and more effective technology adoption

Buying decisions are simpler, because the information governing procurement Buying decisions are simpler, because the information governing procurement is readily available in a coherent architectural plan. is readily available in a coherent architectural plan.

The procurement process is faster - maximizing procurement speed and The procurement process is faster - maximizing procurement speed and flexibility to serve client’s needs without sacrificing architectural integrity.flexibility to serve client’s needs without sacrificing architectural integrity.

Server Server ArchitectureArchitecture

WebCT6 CEWebCT6 CE

Contract Contract ManagementManagement

EA Accomplishments - EA Accomplishments - 2005/20062005/2006 Vendor PartnershipsVendor Partnerships

Sungard HE – co-created UDC Strategy and Assessment Service (EA for HE)Sungard HE – co-created UDC Strategy and Assessment Service (EA for HE) IBM – close reference client on server architecture (P-Series, VMWare, Blades)IBM – close reference client on server architecture (P-Series, VMWare, Blades) Oracle – working to plan our migration to Oracle 10gOracle – working to plan our migration to Oracle 10g Novell – working to fully leverage our investment especially in Identity Novell – working to fully leverage our investment especially in Identity

ManagementManagement Peer Institution PartnershipsPeer Institution Partnerships

University of Victoria University of Victoria CEISS Institutions (BC HE Institutions) CEISS Institutions (BC HE Institutions) BC Net (BC Advanced Networking)BC Net (BC Advanced Networking) Charles Sturt University, AustraliaCharles Sturt University, Australia

Formal Enterprise Architecture PresentationsFormal Enterprise Architecture Presentations CBUC 2005 – Saskatoon, SKCBUC 2005 – Saskatoon, SK Sungard HE - UDC Week 2006 - Tampa Bay, FLSungard HE - UDC Week 2006 - Tampa Bay, FL Sungard HE - Summit 2006 – Orlando, FLSungard HE - Summit 2006 – Orlando, FL Sungard HE - UDC Strategy & Assessment Webinars – 3 online webinars Sungard HE - UDC Strategy & Assessment Webinars – 3 online webinars IT4BC 2006 – Vancouver, BCIT4BC 2006 – Vancouver, BC CBUC 2006 – Halifax, NSCBUC 2006 – Halifax, NS Oracle OpenWorld 2006 – San Francisco, CAOracle OpenWorld 2006 – San Francisco, CA CAUDIT Inaugural Enterprise Architecture Conference – Bathhurst, NSW, AustraliaCAUDIT Inaugural Enterprise Architecture Conference – Bathhurst, NSW, Australia

Complexity

Functional Richness

New Delivery Capacity

Value / Effectiveness

2005 2010200019951990

Time Line

BCIT – IT ServicesValue Migration Shifts

(“as – is”)

High

Low

Medium

M/F COAXVM

PCTerminals

BannerStudent

RelationalDatabases

BannerHR

Green onBlack Screens

M/F TextOnly eMail

Internet

VirtualizedServers

4GLReporting

BannerFinance

>200S/W Pkgs

In Labs

Online SyncCoP’s &

Collaboration

WirelessNetworks

RTFeMail

OLAPReporting

Intranet

>300S/W Pkgs

In Labs

OnlineCurriculum

Portals

DataMining

MobileComputing

PDA’s

ServerClustering

LocalIdentityMgnt

FederatedDigital

Repositories

FederatedIdentityMgnt

PKI

DigitalSignatures

DataWarehousing

VLSStorageFabric

eCommerce

StreamingVideo

VideoConferencing

>400S/W Pkgs

In Labs

INB

FibreNetworks

ORANHighSpeedNetworks

Complexity

Functional Richness




(“as – is”)

High

Low

Medium

M/F COAXVM

PCTerminals

BannerStudent

RelationalDatabases

BannerHR

Green onBlack Screens

M/F TextOnly eMail

Internet

VirtualizedServers

4GLReporting

BannerFinance

>200S/W Pkgs

In Labs

Online SyncCoP’s &

Collaboration

WirelessNetworks

RTFeMail

OLAPReporting

Intranet

>300S/W Pkgs

In Labs

OnlineCurriculum

Portals

DataMining

MobileComputing

PDA’s

ServerClustering

LocalIdentityMgnt

FederatedDigital

Repositories

FederatedIdentityMgnt

PKI

DigitalSignatures

DataWarehousing

VLSStorageFabric

eCommerce

StreamingVideo

VideoConferencing

>400S/W Pkgs

In Labs

INB

FibreNetworks

ORANHighSpeedNetworks

600 Admin UsersEmail & Simple

Calendars

1500 Admin UsersEmail, Calendar

Attachments,Alerts

2700 AdminAnd Student UsersDiscussions, Doc

Libraries, etc

2005 2010200019951990

Time Line

Complexity

Functional Richness



Untapped and WastedFunction & Richness

Marginalized StaffEffectiveness

Point ofDiminishing

Returns

Point ofDiminishing

Returns

High

Low


(“as – is”)

Medium

2005 2010200019951990

Time Line

Complexity

Functional Richness



Increased Capacity“Doing Things Right”

Value-Add“Doing the Right Things”

ManagedComplexity

Increased Effectiveness

E.A.

IT Governance

Structured Methodologies(PMO, EA, B/A, Resource Mgnt,

Metrics Measurements, I.T. Security, etc)

High

Low


(“Target”)

Medium

2005 2010200019951990

Time Line

Strategic Governance Model Strategic Governance Model and EAand EA

SupportProgram

Enterprise

Departmental

Innovative

Opportunistic

Funding

Institute

Program

ProgramControl

IT

Program = schools or departments

Institute = centrally governed

Program = schools or departments

Institute = centrally governedApproval

Consult

Guidance

Development Life Cycle Development Life Cycle and EAand EA

ITS Mgmt Team

Research Team

Enterprise Architecture’s Role in IT Services Development Lifecycle Process

Timeline

ITS Idea Facilitator

Receives a request for

service

Enterprise Architect

Strategy Alignment

Assessment *

Project Team/PAB

ITS Line Manager

Preliminary Exploration

Create Research Proposal

Define Success Criteria and Cost

Estimates **

Can we afford this plan?

Are there alternate ideas?

Implement Prototype

Evaluate & Report on

Success Criteria

Success?

Create Scope Change for more

resourcing

Are there alternate ideas?

Boundary

Pro

ject

Yes

Yes

No

No

Yes – go to Production

Yes

No

Idea Research Prototype Pilot

Not Aligned

Project Management

Process

Project Management

Process

* Strategy Alignment Assessment - Learning Strategy, Applied Research Strategy, Business Strategy, Technology Strategy, Architectural Fit

** Success Criteria Definition - People Cost, Technology Cost, Timelines, Success Criteria Leo de Sousa, Enterprise Architect, BCIT Sept 2006

Research

No

EA Guidance Discussion

and Alignment

EA Consulting Alignment

and Arch Chg

Development Life Cycle Development Life Cycle and EAand EA

ITS Mgmt Team

Research Team

Enterprise Architecture’s Role in Development Lifecycle Process

Timeline

ITS Idea Facilitator

Enterprise Architect

Project Team/PAB

ITS Line Manager

Promote to Production?

Determine Support Level (Core, Dept, Inno, Opport)

Build a Business Case (scale)

Yes Yes

No

Production

Project Management

Process

EA Approval (PM and Chg

Mgmt)

EA ModelsEA ModelsCommunication using EA Models/Artifacts will Communication using EA Models/Artifacts will

help. EA models to show you:help. EA models to show you:

Goal Architecture ModelsGoal Architecture Models IT Governance Layered ModelIT Governance Layered Model Technology Lifecycle ModelTechnology Lifecycle Model

BCIT’s Historical BCIT’s Historical Architecture (1994 -2004)Architecture (1994 -2004)

Learning Management

Systems

HelpDesk

AlumniFoundation

BCIT PublicWeb Properties

Visitors/External

Staff/Administrative

Faculty

Students

LEGEND

Systems currently outside BCIT CR control – not centrally supported, possibly unstructured, non-authenticated

MyBCIT

Enterprise Resource Planning (ERP) (SCT Banner)

- Enrolment transactions- Finance- Human Resources- Payroll- Materials Management

Email & Calendaring

Decision Support

One Card System

Financial Aid &

Awards

Computer Labs

Facilities/Assets Management

(Archibus)

DirectoryManagement

Lotus Domino

i.e. eJobs

Library

BookstoreFaculty Hosted

Websites

BCIT TEK Goal BCIT TEK Goal ArchitectureArchitecture

Learning Management

Systems

HelpDesk

Lotus Domino- eJobs

DirectoryManagement

Bookstore

Library

BCIT Web Properties

FacultyContent

Technology Enabled Learning Resource Access

Account Management & Security

Client Support &Communications

Visitors/External

Staff/Administrative

Faculty

Students

LEGEND

Enterprise Resource Planning (ERP)

SCT Banner

- Portal Implementation (Luminis/uPortal)- BCIT Marketing (Public Site)- Collaboration tools- User/Account Personalization

Financial Aid& Awards

Alumni Foundation

ComputerLabs Student

Services

Enterprise Administration

DecisionSupport

Email &Calendaring

Facilities/AssetsManagement

(Archibus)

One CardSystem

Full Integration Single Sign On to App Web Link to App(currently)(currently) (2005-2010)(2005-2010)

IT Governance Layered IT Governance Layered ModelModel

Enterprise Architecture Starts Enterprise Architecture Starts With The Institution’s StrategyWith The Institution’s StrategyHow this model was built:How this model was built:

1.1. Find Institution’s Strategy Documents and Find Institution’s Strategy Documents and Published Directions Published Directions

2.2. Link IT Services delivered to the published Link IT Services delivered to the published Institute Strategy and ObjectivesInstitute Strategy and Objectives

Benefits:Benefits: Exposes the Exposes the impactimpact of strategy changes on of strategy changes on

ServicesServices Communicates the Communicates the valuevalue of core services of core services

delivereddelivered

Create Data Standards Advisory


2. InstitutionalObjectives




EDUCATIONAL/BUSINESS SERVICE LAYER

TECHNICAL SERVICE LAYER

APPLICATIONS

TECHNICAL INFRASTRUCTURE

ED

UC

AT

ION

AL

T

EC

HN

ICA

L

INSTITUTIONAL OBJECTIVES

STRATEGIC GOALS

Education ArchTechnical Arch









APPLICATIONS


ED

UC

AT

ION

AL

T

EC

HN

ICA

L


STRATEGIC GOALS

Connect BCIT to the World

Learning Management

Registrar’s Office Distributed Learning Srv BCIT International

Course File Mgmt Manage Distrib Learning International Partnerships

myBCIT Team Banner Team Infrastructure Team

Manage Portal Manage ERP Integration Manage Servers

WebCT myBCIT

Identity Management –Luminis LDAP, Banner Oracle Id and Access Mgmt, WebCT Id and Access Mgmt

Database – Oracle, SQL*Server

Operation Systems – AIX 5.2, Windows 2003 Server

Hardware – IBM P Series, IBM 445ESX VMWare, Hitachi SAN

Network – Ethernet, TCP/IP

Banner Student

Multi-mode Learning

Collaborative Learning

Distributed Learning

China BTech Pipeline Program

Program Heads

Program Delivery

Faculty

Teaching

Luminis Data Integration

Implement WebCT6 CE

Service Desk

Manage Incidents

Best Teaching Practices










APPLICATIONS


ED

UC

AT

ION

AL

T

EC

HN

ICA

L


STRATEGIC GOALS


The Business of BCIT

Implement Cognos 8 BI Suite

Data Standards & Dictionary

Data Quality Assurance

Data Architecture Modeling & Forecasting

KPI Performance Management

Registrar’s Office Finance Human Resources

Student Reporting Financial Reporting HR Reporting

Cognos Team Oracle Team Web Services

Manage Cognos Env Database Administraton Manage Web Presence

Ministry DW Submission

Data Warehouse

Operational Reporting

Instutional Research

External Reporting

School Ops Mgrs

Academic Reporting

Business Analytics

Service Desk

Manage Incidents

Identity Management – Novell Identity Manager, Luminis LDAP, Cognos LDAP

Database – Oracle

Operation Systems – AIX 5.2, Windows 2003 Server











APPLICATIONS


ED

UC

AT

ION

AL

T

EC

HN

ICA

L


STRATEGIC GOALS


Connect BCIT to the World

Efficient Business Processes

Registrar’s Office Human Resources

Student Registration Employee Management

ServerTeam Banner Team Security Team

Manage Id Infrastructure Provision Identity Data Manage Security

Novell Id Mgr Banner Student

Identity Management –Novell LDAP, Banner Person Id

Database – Oracle, LDAP

Operation Systems – AIX 5.2, Novell OS



Banner HR

Single Point of Access

Security Management

Lotus Quickplace

Identity Management

Service Desk

Manage Incidents

The Business of BCIT

Aruba Wireless

BCIT Technology Lifecycle BCIT Technology Lifecycle DefinitionsDefinitions

Researching Investing

Retiring Steady

• under investigation or evaluation• must be pre-approved, proof of concept • no impact on Investing or Steady deployments• not for wide scale deployment until proven • research projects that do not meet success criteria are moved to Retiring quadrant

• central funding in people and budget• centrally managed deployments • enterprise deployment• central support• contained in ITS Service Catalogue• actively managed and upgraded• new implementations are encouraged

• application is being phased out because it is ‘end-of-life’ or strategy has changed• may be replaced by another deployment • remove from ITS Service Catalogue

• funded/supported in partnership with client areas• jointly managed deployments with clients• departmental deployment • distributed support• deployments in maintenance mode • new implementations are not encouraged

BCIT Technology Lifecycle BCIT Technology Lifecycle 20042004


Retiring Steady

WebCT4

PersonalFiles

Archibus

myBCIT

Lotus

Banner 6

Cognos 7

HousingBookstore

Parking

Cognos6

Library

Security

Adapted from Geoffrey Moore and Gartner



Retiring Steady

WebCT4

HousingBookstore

Parking

Archibus

myBCITPersonal

Files

BLOG

WebCT6

WebFiles

CoP

Cognos6

Lotus

Banner 6

Cognos 7

Banner7

Library

Security




Retiring Steady

WebCT4 Banner6

HousingBookstore

Parking

BLOG

Archibus

PersonalFiles

WebCT6

WebFiles

CoP Lotus

Banner 7

Cognos 7

myBCITCognos

8

EnterpriseDocument

MgmtLibrary

Security



Retiring Steady

WebCT4 Banner6

HousingBookstore

Parking

BLOG Archibus

PersonalFiles

CoP Lotus

Banner 7

Cognos 7

myBCIT


WebCT6

WebFiles

Integration EngineCognos

8

Library

EnterpriseDocument

Mgmt

Security

IT Services IT Services

Enterprise Data Dictionary

Application Portfolio

Services Matrix

Configuration ManagementDatabase (CMDB)

(infrastructure)

Relies o

n Data

Relies on Applications

Relies on Infra

Enterprise Architecture Enterprise Architecture CommunicationCommunication

EA Workplace EA Workplace collaboration workplace for EAcollaboration workplace for EA

http://workplace.bcit.ca/bcit_eahttp://workplace.bcit.ca/bcit_ea

EA Blog EA Blog discussion on Enterprise Architecture topicsdiscussion on Enterprise Architecture topics

http://blogs.bcit.ca/community/blog/leo_de_sousahttp://blogs.bcit.ca/community/blog/leo_de_sousa

EA Wiki EA Wiki internal collaborative EA development environmentinternal collaborative EA development environment

EA Presentations EA Presentations internally and externallyinternally and externally

BCIT Enterprise BCIT Enterprise Architecture PlanArchitecture PlanEA Strategy continues to evolve in a EA Strategy continues to evolve in a three phasedthree phased approach approach

Enterprise Architecture Strategy

Evolve EA Methodologies

Partner Relationships

Technology Strategy Co-development of Services

EA Artifact Development Integration into New Projects

Integrate EA with Core Services

PM and Chg M EA Approval IT Governance Guidance

1

2

3

Enterprise Architecture Enterprise Architecture Philosophy 100Philosophy 100

When introducing new functions, features, or infrastructure, we will When introducing new functions, features, or infrastructure, we will ALWAYS look at existing vendors and products FIRST. This will:ALWAYS look at existing vendors and products FIRST. This will:

Ensure we are making fiscally sound decisionsEnsure we are making fiscally sound decisions Allow us to leverage existing relationships and licensesAllow us to leverage existing relationships and licenses Avoid unnecessary complexity by introducing yet another Avoid unnecessary complexity by introducing yet another

technology to learn and support technology to learn and support Leverages native integration within existing Leverages native integration within existing

vendors/products/featuresvendors/products/features Prevent further dilution of skill setsPrevent further dilution of skill sets

EA 100 will then apply the following tests (assuming and existing EA 100 will then apply the following tests (assuming and existing vendor or technology can be identified):vendor or technology can be identified):

Does the identified solution adequately meet the user needs?Does the identified solution adequately meet the user needs? Is the solution fiscally responsible?Is the solution fiscally responsible?

If we pass both tests, then we WILL license/implement that solutionIf we pass both tests, then we WILL license/implement that solution ..

Enterprise Architecture Enterprise Architecture aligns …aligns …

People …People …

ResearchTechnologies

Learning&

Teaching Technologies

BusinessTechnologies

EnterpriseArchitecture

By using a framework By using a framework containing disciplined containing disciplined

strategies to align strategies to align with the Institution’s with the Institution’s

VisionVision

Process …Process …Technology …Technology …

Questions?Questions?

A ChallengeA Challenge

Please complete the session evaluation. Thank You

Thank You!Thank You!Leo de Sousa, Enterprise ArchitectLeo de Sousa, Enterprise Architect

British Columbia Institute of TechnologyBritish Columbia Institute of Technology

[email protected][email protected]

mailto:[email protected]

© British Columbia Institute of Technology Enterprise Architecture @ BCIT A Year of Growth Leo de...

Documents

Transcript of © British Columbia Institute of Technology Enterprise Architecture @ BCIT A Year of Growth Leo de...