ITIL® INTERMEDIATE CAPABILITY OSA_BOOSTurSKILLS
Process improvement for problem management
North Carolina Agricultural and Technical State University Aggie Co-op Students 2012-2013.
Service Manager 2012 Reducing Complexity with a Focused Implementation David Norling-Christensen Senior Systems Architect.
Aggie Co-op Students
AO & POP . _ POP .
9780538748537_PPT_ch06
