Bartlett and Ghoshal, 1988
Super Show - Building Relationships Through Social Media
Service Excellence using Six Sigma Tools
LCP - Basics - Functional Knowledge - 02 why and what output
Introduction to Credibility CAS Seminar on Ratemaking Las Vegas, Nevada March 12-13, 2001.
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Basic Concepts in Credibility CAS Seminar on Ratemaking Salt Lake City, Utah Paul J. Brehm, FCAS, MAAA Minneapolis March 13-15, 2006.
