DBA1721 Service Marketing
Introducere in Marketingul Serviciilor
7 p's
Presentation on Dominos
Contemporary Issues in Marketing
MOS-final'
Dominos
51429287 Services Marketing Lovelock Wirtz Chaterjee Ch 01
Appreciation of service quality concept
Introduction to customer service Chapter 1 © Hudson & Hudson. Customer Service for Hospitality & Tourism.
Lovelock ppt chapter_01
Intro to services
