Logicalis: Why Outsource Your Service Desk
BT Cloud Contact - A world class contact management solution from BT
Transform Dr Nicola Millard seminar: Net easy and the autonomous customer
Virtual Interviewing Improves Agent Performance
Effortless experience
The collaborative contact centre
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THE BEST CONTACT CENTER INDONESIA 2015 INSTRUCTION This template should be used Only for The Best Operations category. Template can be modified, subject.
First Call Resolution : It’s Impact and Measurement.
Self-service and MultiChannel Integration May 14-16, 2014 Nashville, TN 1 2014 Customer Service Benchmarking Data Review Conference.
Technology has evened quality. Hardware is all the same. The difference is how you treat customers. — LEE IACOCCA, FROM A SPEECH AT LEHIGH UNIVERSITY.