downloaded here
CMMi for Services lecture
Merit Event - IT Service Management
omegamon.ppt
A Broadband Network Management Practice: KT Internet 2006.9.28 Jinhyoun Youn ([email protected])[email protected] KT Network Strategic Group/ Internet Department.
Slide title In CAPITALS 50 pt Slide subtitle 32 pt OSA/PARLAY TRAINING SESSION Mårten Lundgren M.Sc System Developer Service Layer Development Ericsson.
FILE SYSTEM TOPICS Lei Xu. Agenda Introduction VFS Optimizations Examples F&Q.
Partner Release Note Vision 80/20 for 2012-11-09.
STORAGE MANAGEMENT/ GETTING STARTED: Storage Management 101 Everything you always wanted to know about Storage Management (but were afraid to ask) Stephen.
ITS Service Improvement 2 HighlightsHighlights There are benefits to be derived from improved service management practices There are benefits to be derived.
The Official ITIL V3 Foundation Study-Aid Glossary of Terms
Making Sense of the ITIL Certification Scheme-May 27_09