CONNECT 2013 - Using Discover for First Call Resolution (FCR)
OBTENDO MAIS DE SEU CONTACT CENTER DE COBRANÇA Allyson Boudousquie Diretora, Processo de negócio em Marketing ©2009 Aspect Software, Inc. All rights reserved.
Aspect and AMC Technology: The Balancing Act For Contact Centers
Quality Is Fundamental Wp
Unified Ip With Microsoft Lync And Technology Stack
Answers to deliver outstanding customer experience with the Omni-Channel Approach - Examples
Advanced Back Office Optimization
Customer Relationship Revolution What’s Next?
Delivering an exceptional customer experience with a next-generation customer contact solutions
Infographic: Spooky Stats in Customer Service
Zipwire Cloud solution
Infographic: Six Customer Experience Trends for Building Stronger Customer Relationships
