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Building Stronger Customer Relationships: Making Your Brand More Personal with Social Media Co py rig ht © 2 01 2 - Ra di an 6 Te ch no lo gi es COMMUNITY EBOOK MARCH 2012…

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1. IBM Commerce for Insurance – Customer-Activated Operations B2B Integration Customer-Activated Operations enhances process collaboration across insurers’ ecosystems…

Smarter Commerce for Insurance – Customer-Activated Operations B2B Integration Customer-Activated Operations enhances process collaboration across insurers’ ecosystems…

17% of marketers believe that multichannel campaign management will be the most exciting area (as opposed to 10% in 2013).1 The Outlook for Building Omnichannel Customer…

Joined-up customer experiences are proven to drive growth Yet many organisations are struggling to keep pace with the rising expectations of uncompromising customers WHATâS…

1. Multitaskingin Customer Serviceg : g- V Wi*‘l. ;3 Shocking Facts About Multitasking 0 drop in productivity can be caused by 40% multitaskingapproximate estimatedcost…

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Infographic-Top Six Benefits to Move Your Customer Communications to the Cloud

Agility that drives customer centricity Building a customer centric organization Immediate positive impact on business Rapid deployment Business agility without replacing…

1 View from the top No. 1737/August 2016 PP S 61 9/ 02 /2 01 3( 02 29 26 ) Congratulations on BLR’s 20th Anniversary. How did you come to acquire the resort and what has…

FINASTRA Factsheet 1 FUSION DIGITAL PLATFORM PERSONAL FINANCIAL MANAGEMENT Build Stronger Customer Relationships in the Digital World At a time when banking is evolving…

1. IBM Commerce for Insurance – 360° Customer Experience Sales & Service 83%of consumers are more likely to do business with brands that allow them to control where,…