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March, 2013 Managing the Customer Experience February 2014 ©2013 UBM Tech, a division of United Business Media LLC. ALl Rights Reserved. SPONSORED BY How to Optimize the…
© 2006 IBM Corporation IBM Information Integration Capabilities Toon Latinne IBM Software Group Grimbergen, November 2006 Overview of IBM Information Server 2 Customer Business…
Slide 1IBM WebSphere Everyplace Access for Multiplatforms Managing the e-business Customer Experience Slide 2 Agenda e-business and The Changing Environment What is WebSphere…
IBM PORTAL EXCELLENCE CONFERENCE 2009 - DUBAI Delivering Success with Your Portal: Managing Web Content and Improving Customer Loyalty Phillip de Ridder IBM PORTAL EXCELLENCE…
Managing IBM Db2 Analytics Accelerator by using IBM Data Server Manager 1 ��� ® Managing IBM Db2 Analytics Accelerator by using IBM Data Server Manager IBM® Data…
Overview of IBM Technical Support StructureIBM Customer Support Plan - Administrative Support / Helpful URLs / Phone Numbers IBM Customer Support Plan – Technical Support
IBM z Systems Customer Experiences: Managing the zVM and Linux on z Systems Infrastructure Tracy Dean IBM tld1@usibmcom August 2015 2 © 2015 IBM CorporationCustomer Experiences…
Milena Zappoli HERGO Project Manager HERA Business Challenge Upcoming regulations for waste management operators mean that multi-utility company HERA in Italy faces a raft…
Form No: CEMA-6658-001 Edition: 06/2002 1 IBM WORLD TRADE CORPORATION New Orchard Road, Armonk, New York 10504, USA IBM CUSTOMER AGREEMENT-OFFSHORE IBM UGOVOR S KUPCEM -…
MANAGING BRAND EQUITY-2 Why is managing brand equity important over time? Changing marketing environment (external forces) Shifts in consumer behaviour Competitive strategies…
8/3/2019 Managing Strategically at IBM 1/31Running head: MANAGING STRATEGICALLY 1Managing Strategically at IBMCharles L. HinesMBA690 Strategic ManagementJanuary 10, 2012Dr.…
8/4/2019 Ibm Servives Managing Cics 1/28CICS toolsWhite paperIBM service management forCICS with System z tools.June 2007By John Knutson, worldwide marketing manager,CICS…
7/30/2019 Managing IBM Licenses Whitepaper 1/10Managing IBMLicense Complexity7/30/2019 Managing IBM Licenses Whitepaper 2/10Managing IBM License Complexity2Managing IBM License…
Managing IBM Storwize and IBM SAN Volume Controller Storage Accounts This chapter contains the following sections: • IBM Storwize IBM Storage Array and IBM SAN Volume Controller…
IBM Business Consulting Services Customer Experience Management 20:20 Customer Experience Forget CRM – Long Live the Customer! If you could wave a magic wand and produce…
A Forrester Total Economic Impact™ Study Commissioned By IBM Project Director: Adrienne Capaldo November 2016 The Total Economic Impact™ of IBM Customer Behavior Analytics…
Managing Managing Managing Managing Customer Customer ServiceService Prepared by Uon Salee Contents :Contents : • Understanding Quality Service and Service Culture •…
1.IMPROVING AVAILABILTY FOR IBM ECM SOLUTIONS ROLAND MERKT SENIOR VICE PRESIDENT SYSTEMS MANAGEMENT 2. DISCLAIMER 02.07.2013COPYRIGHT CENIT AG // WWW.CENIT.DE 2 This document…
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1. Alloy TMSoftware by IBM ®and SAP ® Access SAP Information and Processesfrom IBM Lotus Notes 2. Agenda Key trends and issues Alloy solution overview Why choose Alloy?…