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VitalSuite 11.0 with Web 2.0 WorkflowMark Anthony, Perficient
Dennis Borin, Perficient
COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
About Perficient
Perficient is a leading information technology consulting firm serving
clients throughout North America.
We help clients implement business-driven technology solutions that
integrate business processes, improve worker productivity, increase
customer loyalty and create a more agile enterprise to better
respond to new business opportunities.
COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
1. New Web 2.0 GUI
2. IPv6
3. VMWare Performance Dashboard
4. Multi Vendor Collectors
5. Alcatel-Lucent and Genesys Collectors
6. Enhancement MRs
7. Platform Enhancements
What we will discuss today
COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
VitalSuite 11.0 GUI - Features
Dynamic, Interactive Web 2.0 GUI
BENEFITS• Improved Workflow – click directly to lower level pages• “Sticky” Domain selection, Autofilter for resource type or domain
pulldown lists• New GUI Page: Network->Devices for device-centric view
Interactive Charts
BENEFITS• Zoom in/out with a mouse click• Show / Hide data easily• Mouse over to view exact measurement values
Powerful Tables
BENEFITS• Scrolling, sorting, filtering, hide/show controls on each table• Quickly find the data of interest• Drag and drop to re-order columns
Dynamic MyVital Portlet
BENEFITS• Drag and drop portlet objects to customize MyVital view
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GUI - MyVitalDrag & Drop portlets to
change layout
2D and 3D chart
options
Click to show/hide or delete
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GUI – Heat Charts
Mouse over to show resource counts
Click to drill down to detail report
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GUI – Network->Operations
Powerful individual
table controls for each resource
type
Show/Hide individual KPIsDrag & Drop columns to
change display order
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GUI – Detail Graphs
Click to Zoom or slide time
scale
Click to Show/Hide KPIs
Mouse over to show exact values and time
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GUI – Network->Devices Page
Drill Down to Device Details
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GUI – Operations Filters
Specify Filters on one or more fields
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GUI - Reports
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GUI - VitalFlow
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GUI - Workflow
Navigate directly to low level GUI page
Autofilter matches your typed characters to quickly filter
specific resource types or domain names
Quickly access saved searches
Domain name is now “sticky” across multiple GUI pages
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GUI – Search Button• Automatically performs 3 different search types
• Autofilter quickly matches as you type more characters
Search for a GUI Page within VitalSuite
Search for a Device Name
Search for a Device IP address
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IPv6 Support
IPv6 Device Monitoring
BENEFITS• Autodiscovery and Data Collection for many IPv6 device types• Custom Reporting via VitalART• Netflow monitoring via VitalFlow
IPv4/IPv6 Environments
BENEFITS• Runs in hybrid environments• Autodiscovery of IPv4 and IPv6 devices• Data Collection from IPv4 and IPv6 devices
VitalSuite Platform on IPv4 or IPv6
BENEFITS• VitalSuite Server platform can run on IPv4• VitalSuite Server platform can run on IPv6 (Windows 2008 Server
only)
Northbound IPv6 Traps
BENEFITS• VitalSuite Server can send SNMP traps northbound to IPv4 or IPv6
northbound system (e.g. the Trap Receiver).
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IPv6 Device Addresses
IPv6 devices
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IPv6 Device Discovery
Specify IPv6 Address and Range
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Hybrid IPv4/IPv6 Networks
Deploy VitalSuite R11.0
on dual-stack servers to
monitor Hybrid IPv4/IPv6 networks
VitalSuite
VitalRealtime
VitalARTVitalNet
VitalFlow
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VMWare Performance Dashboard
VMWare ESXi Hosts – click to drill down to an individual host and its VM instances
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New Collectors – Multi Vendor Devices
Juniper EX, MX, SRX (7)
1.MPLS LSP2.Forwarding Process3.LDP Forwarding4.Services Proc Unit5.Ethernet MAC6.Security Interface7.Extensions Interface
Riverbed Steelhead (2)
1.Riverbed System- CPU Util, temperature, health2.Riverbed
Optimization - Connections, bandwidth
Cisco Process MIB (1)
1.Cisco Process MIB -• # running
processes• CPU Time• CPU Utilization• Memory Usage
Cisco WAAS (3)
1.Server Connectivity - Messages, Bytes, Compression2.EdgeServer CIFS –
Requests, Sessions, Bytes, Files3.EdgeServer Cache -
Util
Juniper Netscreen (3)
1.Policy – pkts, bytes, sessions2.VPN – packets, bytes3.IfFlow – packets,
bytes
VMWare ESXi (6)
1.Host2.Host interface3.VM4.VM CPU5.VM Disk6.VM Network
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New Collectors – Alcatel-Lucent and Genesys Devices
Genesys T-Server
1.Collection via SDK from Genesys Stats Server
• # calls by category
• Time to distribute
Genesys SIP Server
1.Collection via special SIP Monitoring Module
• SIP Transactions• Invite, Register,
Bye• OK or Error
responsesGenesys SIP Agent
1.VitalAgent Expert Module -monitors Genesys SIP transactions
Alcatel-Lucent VitalQIP (4)
1.QIP DNS5 Error2.QIP DNS5 Zone
Maintenance3.QIP DNS5
Measurement4.QIP DNS5 Query
Genesys SCS T-Server Link
•Transmitted Messages (avg, peak rate)
•Received Messages (avg, peak rate)
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Genesys T-Server
Statistics from StatsServer via SDK
• Peak/Avg Call Abandoned
• Peak/Avg/Total Call in Queue
• Peak/Avg Call Cleared
• Peak/Avg/Total Call Entered
• Peak/Avg Call Answered
• Pct Call In Queue
• Pct Call Abandoned
• Pct Call Cleared
• Pct Call AnsweredVitalNetVitalNet
GUI Displays, Reports, Alarms
SDK interface
Genesys Stats ServerGenesys Stats Server
Genesys ServerGenesys Server
Genesys ServerGenesys Server
Genesys ServerGenesys Server
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Genesys SIP Server
Genesys SIP Server
• VitalNet Collects SIP message stats• via message collection
module on SIP server• Bulk data transferred
periodically via FTP server• Message Counts by type:• Requests:
• Invite, ACK, Register, Subscribe, BYE, etc.
• Responses:• 100 Trying, 200 OK, 400
Error, etc.
VitalNetVitalNet
VitalNet SIPCollectorVitalNet SIPCollector
SIP MessagesSIP Messages
FTP push
GUI Displays, Reports, Alarms
FTP Server
FTP pull
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Genesys SIP Agent – Expert Module
User DesktopUser Desktop
SIP Server
• Desktop PC runs VitalAgent
• New VitalAgent Expert Module to monitor SIP transaction types (Register, Call Setup, Bye, etc.)
• Report SIP transaction response stats to VitalApps (Transaction Count, Response Time)
VitalAppsVitalApps
VitalAgentVitalAgent
Agent upload
SIP Transactions
GUI Displays and Reports
SIP Expert ModuleSIP Expert Module
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VitalQIP Collectors
VitalNetVitalNet
GUI Displays, Reports, Alarms
SNMP
VitalQIP Server
VitalQIP Server
QIP DNS5 Error
•Avg, Peak errors by type
QIP DNS5 Zone Maintenance
•Avg, Peak Notifies•Avg, Peak Requests•Avg, Peak xfer failures
QIP DNS5 Query
•Avg, Peak Requests received
QIP DNS5 Measurement
•Avg, Peak query success•Avg, Peak referrals, recursion,
duplicates•Avg, Peak errors
Note: autodiscovery of these QIP resource types may require special scripts depending on VitalQIP server configuration. Contact ALU customer support for further info.
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Enhancement Requests in VitalSuite 11.0
Cisco QoS classmap name
•ebca009468•Show classmap name
in reference data
Interface Util > 100%
•Ebc0021702 / 1-2160262
•Show utilization > 100%
Admin Group Definitions
•Ebc0020917 / 1-1862946
•Enhance page workflow
QoS Bandwidth allocation
•Ebc0014361 / 1-2224103
•Show QoS bandwidth allocation per class
Realtime Performance
•Ebca010082 / 1-3118242
•Improved query performance
IPv6 Support
•Ebc0020764 / 1-2827213
Admin->Inventory Page
•Ebca010975 / 1-3433516
•Enhance page sorting
31 Days of Hourly Data
•ebca010109•Detail graphs will now
show 34 days of hourly data
Investigate tool for users
•Ebc010113 / 1-2851227
•Allow selected users to access “investigate” tools
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VitalSuite 11.0 Platform Updates
Oracle 11 • VitalSuite deployments running on Solaris Platform will now run on
Solaris 10 + Oracle 11.2
VitalApps Mid-Tier Agent for Linux
• VitalApps Mid-tier Agent runs on Linux• tested on Red Hat 5.5 and SUSE 10
3rd Party Software Updates
Apache HTTP 2.2.19• Apache Tomcat 5.5.33• Java JRE 1.6.0_26• Jasper Reports 3.7.6 (VitalART)
• VitalSuite Windows + SQL Server Platform is same in 11.0 as in 10.3 SP1
COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
• VitalSuite 11.0 includes major new features and enhancements
• GUI redesign allows significant improvements in workflow and user interaction
• Also allows future growth in Technology- or Service-specific dashboards and customization features
• IPv6 support – both device monitoring and VitalSuite platform
• Available October 2011 (Windows Platform)
Summary
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Q&A - Today’s Panelists
Dennis BorinSenior ArchitectPerficient
Chris PyneManager, Business DevelopmentPerficient
Mark AnthonyDirector, IP Competency CenterPerficient
Jim ReileyManager, Business DevelopmentPerficient
Please ask your questions by typing in the chat window
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Thank You for Attending Today’s Webinar
• For more information about VitalSuite solutions, please contact your Perficient or Alcatel-Lucent account executive.
• To receive a copy of the slides or a link to the recorded session, please send an email request to [email protected]
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