VitalSuite 11.0 with Web 2.0 Workflow

COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 1

VitalSuite 11.0 with Web 2.0 WorkflowMark Anthony, Perficient

Dennis Borin, Perficient

COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.

About Perficient

Perficient is a leading information technology consulting firm serving

clients throughout North America.

We help clients implement business-driven technology solutions that

integrate business processes, improve worker productivity, increase

customer loyalty and create a more agile enterprise to better

respond to new business opportunities.


1. New Web 2.0 GUI

2. IPv6

3. VMWare Performance Dashboard

4. Multi Vendor Collectors

5. Alcatel-Lucent and Genesys Collectors

6. Enhancement MRs

7. Platform Enhancements

What we will discuss today


VitalSuite 11.0 GUI - Features

Dynamic, Interactive Web 2.0 GUI

BENEFITS• Improved Workflow – click directly to lower level pages• “Sticky” Domain selection, Autofilter for resource type or domain

pulldown lists• New GUI Page: Network->Devices for device-centric view

Interactive Charts

BENEFITS• Zoom in/out with a mouse click• Show / Hide data easily• Mouse over to view exact measurement values

Powerful Tables

BENEFITS• Scrolling, sorting, filtering, hide/show controls on each table• Quickly find the data of interest• Drag and drop to re-order columns

Dynamic MyVital Portlet

BENEFITS• Drag and drop portlet objects to customize MyVital view


GUI - MyVitalDrag & Drop portlets to

change layout

2D and 3D chart

options

Click to show/hide or delete


GUI – Heat Charts

Mouse over to show resource counts

Click to drill down to detail report


GUI – Network->Operations

Powerful individual

table controls for each resource

type

Show/Hide individual KPIsDrag & Drop columns to

change display order


GUI – Detail Graphs

Click to Zoom or slide time

scale

Click to Show/Hide KPIs

Mouse over to show exact values and time


GUI – Network->Devices Page

Drill Down to Device Details


GUI – Operations Filters

Specify Filters on one or more fields


GUI - Reports


GUI - VitalFlow


GUI - Workflow

Navigate directly to low level GUI page

Autofilter matches your typed characters to quickly filter

specific resource types or domain names

Quickly access saved searches

Domain name is now “sticky” across multiple GUI pages


GUI – Search Button• Automatically performs 3 different search types

• Autofilter quickly matches as you type more characters

Search for a GUI Page within VitalSuite

Search for a Device Name

Search for a Device IP address


IPv6 Support

IPv6 Device Monitoring

BENEFITS• Autodiscovery and Data Collection for many IPv6 device types• Custom Reporting via VitalART• Netflow monitoring via VitalFlow

IPv4/IPv6 Environments

BENEFITS• Runs in hybrid environments• Autodiscovery of IPv4 and IPv6 devices• Data Collection from IPv4 and IPv6 devices

VitalSuite Platform on IPv4 or IPv6

BENEFITS• VitalSuite Server platform can run on IPv4• VitalSuite Server platform can run on IPv6 (Windows 2008 Server

only)

Northbound IPv6 Traps

BENEFITS• VitalSuite Server can send SNMP traps northbound to IPv4 or IPv6

northbound system (e.g. the Trap Receiver).


IPv6 Device Addresses

IPv6 devices


IPv6 Device Discovery

Specify IPv6 Address and Range


Hybrid IPv4/IPv6 Networks

Deploy VitalSuite R11.0

on dual-stack servers to

monitor Hybrid IPv4/IPv6 networks

VitalSuite

VitalRealtime

VitalARTVitalNet

VitalFlow


VMWare Performance Dashboard

VMWare ESXi Hosts – click to drill down to an individual host and its VM instances


New Collectors – Multi Vendor Devices

Juniper EX, MX, SRX (7)

1.MPLS LSP2.Forwarding Process3.LDP Forwarding4.Services Proc Unit5.Ethernet MAC6.Security Interface7.Extensions Interface

Riverbed Steelhead (2)

1.Riverbed System- CPU Util, temperature, health2.Riverbed

Optimization - Connections, bandwidth

Cisco Process MIB (1)

1.Cisco Process MIB -• # running

processes• CPU Time• CPU Utilization• Memory Usage

Cisco WAAS (3)

1.Server Connectivity - Messages, Bytes, Compression2.EdgeServer CIFS –

Requests, Sessions, Bytes, Files3.EdgeServer Cache -

Util

Juniper Netscreen (3)

1.Policy – pkts, bytes, sessions2.VPN – packets, bytes3.IfFlow – packets,

bytes

VMWare ESXi (6)

1.Host2.Host interface3.VM4.VM CPU5.VM Disk6.VM Network


New Collectors – Alcatel-Lucent and Genesys Devices

Genesys T-Server

1.Collection via SDK from Genesys Stats Server

• # calls by category

• Time to distribute

Genesys SIP Server

1.Collection via special SIP Monitoring Module

• SIP Transactions• Invite, Register,

Bye• OK or Error

responsesGenesys SIP Agent

1.VitalAgent Expert Module -monitors Genesys SIP transactions

Alcatel-Lucent VitalQIP (4)

1.QIP DNS5 Error2.QIP DNS5 Zone

Maintenance3.QIP DNS5

Measurement4.QIP DNS5 Query

Genesys SCS T-Server Link

•Transmitted Messages (avg, peak rate)

•Received Messages (avg, peak rate)


Genesys T-Server

Statistics from StatsServer via SDK

• Peak/Avg Call Abandoned

• Peak/Avg/Total Call in Queue

• Peak/Avg Call Cleared

• Peak/Avg/Total Call Entered

• Peak/Avg Call Answered

• Pct Call In Queue

• Pct Call Abandoned

• Pct Call Cleared

• Pct Call AnsweredVitalNetVitalNet

GUI Displays, Reports, Alarms

SDK interface

Genesys Stats ServerGenesys Stats Server

Genesys ServerGenesys Server




Genesys SIP Server

Genesys SIP Server

• VitalNet Collects SIP message stats• via message collection

module on SIP server• Bulk data transferred

periodically via FTP server• Message Counts by type:• Requests:

• Invite, ACK, Register, Subscribe, BYE, etc.

• Responses:• 100 Trying, 200 OK, 400

Error, etc.

VitalNetVitalNet

VitalNet SIPCollectorVitalNet SIPCollector

SIP MessagesSIP Messages

FTP push


FTP Server

FTP pull


Genesys SIP Agent – Expert Module

User DesktopUser Desktop

SIP Server

• Desktop PC runs VitalAgent

• New VitalAgent Expert Module to monitor SIP transaction types (Register, Call Setup, Bye, etc.)

• Report SIP transaction response stats to VitalApps (Transaction Count, Response Time)

VitalAppsVitalApps

VitalAgentVitalAgent

Agent upload

SIP Transactions

GUI Displays and Reports

SIP Expert ModuleSIP Expert Module


VitalQIP Collectors

VitalNetVitalNet


SNMP

VitalQIP Server

VitalQIP Server

QIP DNS5 Error

•Avg, Peak errors by type

QIP DNS5 Zone Maintenance

•Avg, Peak Notifies•Avg, Peak Requests•Avg, Peak xfer failures

QIP DNS5 Query

•Avg, Peak Requests received

QIP DNS5 Measurement

•Avg, Peak query success•Avg, Peak referrals, recursion,

duplicates•Avg, Peak errors

Note: autodiscovery of these QIP resource types may require special scripts depending on VitalQIP server configuration. Contact ALU customer support for further info.


Enhancement Requests in VitalSuite 11.0

Cisco QoS classmap name

•ebca009468•Show classmap name

in reference data

Interface Util > 100%

•Ebc0021702 / 1-2160262

•Show utilization > 100%

Admin Group Definitions

•Ebc0020917 / 1-1862946

•Enhance page workflow

QoS Bandwidth allocation

•Ebc0014361 / 1-2224103

•Show QoS bandwidth allocation per class

Realtime Performance

•Ebca010082 / 1-3118242

•Improved query performance

IPv6 Support

•Ebc0020764 / 1-2827213

Admin->Inventory Page

•Ebca010975 / 1-3433516

•Enhance page sorting

31 Days of Hourly Data

•ebca010109•Detail graphs will now

show 34 days of hourly data

Investigate tool for users

•Ebc010113 / 1-2851227

•Allow selected users to access “investigate” tools


VitalSuite 11.0 Platform Updates

Oracle 11 • VitalSuite deployments running on Solaris Platform will now run on

Solaris 10 + Oracle 11.2

VitalApps Mid-Tier Agent for Linux

• VitalApps Mid-tier Agent runs on Linux• tested on Red Hat 5.5 and SUSE 10

3rd Party Software Updates

Apache HTTP 2.2.19• Apache Tomcat 5.5.33• Java JRE 1.6.0_26• Jasper Reports 3.7.6 (VitalART)

• VitalSuite Windows + SQL Server Platform is same in 11.0 as in 10.3 SP1


• VitalSuite 11.0 includes major new features and enhancements

• GUI redesign allows significant improvements in workflow and user interaction

• Also allows future growth in Technology- or Service-specific dashboards and customization features

• IPv6 support – both device monitoring and VitalSuite platform

• Available October 2011 (Windows Platform)

Summary


Q&A - Today’s Panelists

Dennis BorinSenior ArchitectPerficient

Chris PyneManager, Business DevelopmentPerficient

Mark AnthonyDirector, IP Competency CenterPerficient

Jim ReileyManager, Business DevelopmentPerficient

Please ask your questions by typing in the chat window


Thank You for Attending Today’s Webinar

• For more information about VitalSuite solutions, please contact your Perficient or Alcatel-Lucent account executive.

• To receive a copy of the slides or a link to the recorded session, please send an email request to [email protected]

mailto:[email protected]


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VitalSuite 11.0 with Web 2.0 Workflow

Technology

Transcript of VitalSuite 11.0 with Web 2.0 Workflow