• LCCs showing full range of products get up to twice as many bookings

from travel agents.

• Be transparent and open with your content and agents will

recommend YOU to their customers!

• Tailor your product offer to the lucrative business and corporate

segment and achieve higher yield

• Create exclusive, bundled offers that your indirect customers are prepared to pay extra for!

• Airlines advertising on travel agency screens can achieve up to 60%

increase in bookings.

• Develop joint adoption initiatives with your travel

agency partners to maximise your brand

exposure and drive incremental revenues

• Agents do more than 4x as many bookings on LCCs using the

highest connectivity

• The preferred way for agents to access LCC content is via GDS, which is five times

faster than other channels.

• On average, 10% of itineraries are subject to change, which can be both expensive and time-consuming if handled directly by your airline.

• Let agents be the extension of your sales force and offer a unique traveller experience throughout the whole journey, to all your passengers!

Offer all your competitive fares

Connect to agents in the most efficient way

Adapt your product offer for travel agency

customers

Let agents work for you and reduce your call centre costs

Work in partnership with agents 1

2

3

4

5

VUELING EASYJET NORWEGIANLEADING ASIAN LCC

Offer the best trip planning experience with the widest range of travel options

Meet travellers’ expectations by recommending products tailored specifically to their needs

Retain customers and sell more through exceptional service and

post-booking experience

Be efficient and save time with a seamless booking and servicing

process

Work together with partners to

achieve more effective results

What do travel agents need?5 best

practices to ensure airline success with

agents

over 18% of sales through the GDS in 1 year a�er launching ticketing and BSP. +28% revenue per passenger increase

13.4% of indirect bookings coming from interline partners

+100% YOY increase in offline and online bookings. Business travel represents 20% of total bookings.

Expansion in 10 new markets with +55% growth over the last 4 years

Top 5 best practices for LCCs to be successful with travel agents

Travel agencies are booming for LCCs

Today's travellers demand far more from travel agencies and it is only by providing an effective and personalised travel experience that agencies can hope to secure their trust and continued loyalty.

LCCs already embracing an omni-channel approach see the long term benefits the travel agencies can bring. LCCs have expanded their geographical reach to capture incremental sales, accessed completely new customer segments and generated significantly higher revenues from the travel agency channel.

Grow revenues

Reaching new customers and grow sales

Forge interline partnerships

Real Results from LCCs working with Amadeus global travel agency network

of LCC sales volumes come from travel agencies

growth in LCC sales delivered by travel agents in the last 3 years

of global airline sales booked through travel agents

higher net revenue per booking for LCCs via travel agents

UP TO 30% 28%

50% €10+

"Collectively we’ve worked on this partnership model where Amadeus and easyJet, hand in hand, are educating and training the entire travel agency network to book easyJet via Amadeus, and we’ve seen an increase in our bookings of 100% year on year"

Anthony Drury, Head of Business, easyJet

Find out all about the top 5 best practices in our study | http://bit.ly/2f7FPvOamadeus.com/airline