The University of North Carolina
at
Pembroke
Mary Livermore Library
Annual Report FY 2012
The Mary Livermore Library Staff 2011-2012
Photo by Jessica Karpel
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Table of Contents
Introduction The Mary Livermore Library in Fiscal Year 2012 ……………………….. 1 Library Staff …………………………………………………………….. 1 Staffing Overview Librarians Support Staff Vacancies Staff Committees ……….…………………………………………… 2-6 Art, Displays, and Exhibits ………………………………………. 2 Friends of the Library ………………………………………….. 2-5 National Library Week …………………………………………… 5 Planning …………………………………………………………… 5 Publications ……………………………………………………... 5-6 Social Concerns …………………………………………………... 6 Staff Development ………………………………………………... 6 Library Expenditures ………………………………………………….. 7 Library Collections ……………………………………………………7-9 Volume Count ……………………………………………………... 8 Microforms .…………………………………………………………8 Gifts ………………………………………………………………… 8 Special Collections ……………………………………………...... 9 Serials ……………………………………………………………… 9 Media …………………………………………………………… 9-10 Electronic Databases …………………………………………….10 Library Services …………………………………………………... 10-13 Interlibrary Loan …………………………………………………. 10 Circulation ……………………………. ………………………10-11 Instructional Services …………………………………………….11 Hours of Operation/Library Building ………………………..11-12 Reference ……………………………………………………. 12-13 Services for the Disabled ………………………………………. 13
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Electronic Services ………………………………………………. 14-15 General Information ……………………………………………...14 Website ……………………………………………………….. 14-15 Laptop Computers & iPads ……………………………………...15 Computer Lab ……………………………………………………. 15
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Introduction
The primary purpose of this report is to provide an overview of activity in the Mary
Livermore Library of The University of North Carolina at Pembroke during Fiscal Year 2012
(FY12), or July 1, 2011 - June 30, 2012. The analysis of the year at the Mary Livermore
Library will be organized according to the format contained in the National Center for
Education Statistics Academic Libraries Survey. The data referred to herein were reported to
the General Administration Office of the University of North Carolina in December 2012.
Library and other data were to be submitted to the United States Department of Education,
Institute of Education Sciences, and its National Center for Education Statistics. Ultimately
these data become part of the national databank of comparative information about libraries
and other academic resources in the United States. The major areas addressed are:
Library Staff
Library Expenditures
Library Collections
Library Services
Electronic Services
A copy of the 2010 Academic Libraries Survey is contained in Attachment A to this report. It
is the expectation of the writer of this annual report that information about the Library of The
University of North Carolina at Pembroke (UNCP) will prove useful to members of the
University community and residents of the areas the University serves. Communication with
library users will assist library staff in their continuous efforts to deliver and improve
services as the University grows locally and expands globally.
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THE MARY LIVERMORE LIBRARY IN FISCAL YEAR 2012
LIBRARY STAFF
Staffing Overview
No new positions were added to the library staff for FY12. However, there were several
changes, such as resignations, new hires, and a retirement, that had a profound effect on
the library. The total staffing level for FY12, as of June 30, 2012, was 28: 11 librarians
and 17 Support Staff. (see Attachment B)
As in years past, students and contract workers were a vital part of maintaining the
collections and providing quality service to library patrons. For FY12, the library
employed 4 work study students, 8 student contract workers, and 4 non-student contract
workers.
Librarians
Dr. Elinor Foster, Dean of Library Services, retired, effective June 29, 2012.
Support Staff
Virgil Oxendine resigned from his position as the University Library Technician for
Reference Services, effective February 29, 2012.
Jerry McRae was hired as the University Library Technician for Reference Services,
effective April 25, 2012.
Julious Hagans resigned from his position as the University Library Technician for
Public Services, effective June 19, 2012.
Samantha McQueen completed her temporary, grant-funded position as the University
Library Technician for Special Collections, effective June 30, 2012.
Vacancies
The Dean of Library Services position became vacant, effective June 30, 2012.
The University Library Technician for Public Services position became vacant, effective
June 20, 2012.
The temporary, grant-funded position of University Library Technician for Special
Collections was ended, effective June 30, 2012.
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STAFF COMMITTEES
Seven internal staff committees were operational in 2011-2012; all library staff members
served on at least one committee. The committee activities provided significant
contributions to library offerings that were beneficial to library users and library staff.
Below are listed the committees and their officers, as well as some mention of committee
projects for the year.
Art, Displays, and Exhibits: Carlene Cummings, Chair; Michael Alewine, Secretary
The other members of the committee for FY12 were Robert Arndt, Julious Hagans,
Susie Harris, Penny Locklear, Saprina Oxendine, and Rob Wolf.
This committee prepared seasonal, thematic, occasion-relevant exhibits, including those
for National Library week, as well as the Friends of the Library Annual Benefit, held on
April 13, 2012. Some of the displays created included Banned Books Week, Earth Day,
America’s Favorite Pastime: Baseball, Native American Heritage Month, and Black
History Month.
Friends of the Library: Karen Orr Fritts, Chair; David Young, Secretary
The other members of the committee for FY12 were Chris Bowyer, Anne Coleman,
Leah Hammonds, Gwendolyn Locklear, Sherry Locklear, June Mills, Saprina
Oxendine, Sondra Oxendine, Virgil Oxendine, and Susan Whitt.
This committee continued its usual busy agenda with working closely with and assisting
the Board of Directors of the Friends of the Library in the presentation of several
programs open to the public, as well as the staging of the eleventh annual benefit.
The series of FOL-sponsored programs on the Elmer Hunt Photograph Collections
continued. Photographs from the collections on a specific subject were highlighted with a
program on the subject; copies of the photos were printed and placed in notebooks and on
easels; the public was invited to attend the programs and assist with the identification of
persons in the photographs. The highlighted photographs were selected, printed, and
arranged by Carlene Cummings, Anne Coleman, and Rob Wolf. Rob also prepared a
PowerPoint presentation of the photographs that was presented during the program.
Carlene and Anne, assisted by Lillian Brewington and Dr. Linda Oxendine, made
arrangements for the programs; Karen Fritts assisted with the preparation of publicity
materials for the programs. Carlene and Anne, assisted by the University’s graphic
designer, Jarrod Hatfield, prepared and distributed customized invitations to the
programs.
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The programs in the 2011-2012 Elmer W. Hunt Photograph Identifications Series were as
follows:
November 1, 2011, panel of Lumbee veterans discussed and presented historical
background on Lumbee Veterans of Foreign Wars;
January 24, 2012, panel discussion and historical background on Strike at the
Wind!, a Robeson County musical outdoor drama which told the true story of
Henry Berry Lowrie, a 17-year old Lumbee Indian boy, and the Lowrie War,
which took place at the end of the Civil War;
March 20, 2012, panel discussion and historical background on the Lumbee
Regional Development Association, Inc. (LRDA) and Lumbee Homecoming.
The Friends of the Library continued to sponsor the Faculty Author Showcases, during
which UNCP faculty presented new publications. The following were Faculty Author
Showcase presenters in 2011-2012:
September 28, 2011, Dr. Charles Beem, author of The Foreign Relations of
Elizabeth I, and Dr. Rose Stremlau, author of Sustaining the Cherokee Family
Kinship and the Allotment of an Indigenous Nation;
Special FOL events were planned around Native American Heritage Month in November
2011 and Black History Month in February 2012. On November 15, Dr. David LaVere,
a history professor at UNC Wilmington, who teaches and researches on Southeastern
Indians, especially those of the Carolinas, spoke on “What Happened to the Lost
Colony?”
As part of the annual celebration of National African American Read-In, several
programs were presented during Black History Month in February. These included, on
February 6, a program featuring Dr. Carole Boston Weatherford who has authored
more than two dozen children's books, often exploring various aspects of African-
American history; an oral recitations program, “Speaking Our Words” on February 22;
and, on February 27, a keynote address by Dr. Booker T. Anthony, who is a professor of
English at Fayetteville State University, Director of FSU’s Honors Program, and an
ordained Baptist minister. Dr. Anthony’s presentation was entitled “The African
American Church in Works by Ernest J. Gaines.” Anne Coleman was the primary
organizer of the Black History Month programs for the library.
A special focus of the Friends of the Library Committee and Board of Directors was the
eleventh annual benefit, “Honoring Our Ancestors, Respecting Their Vision,” which was
held on April 13, 2012. The speaker for the benefit was Dr. Ben Chavis, a Robeson
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County native and author of Crazy Like A Fox: One Principal's Triumph in the Inner
City. The benefit featured food stations and live and silent auctions. Profit from the 2012
Benefit was approximately $9,500. A special feature of the Benefit was the presentation
of the 2012 winners of the scholarships that are sponsored annually by the Friends of the
Library.
The Friends of the Library also sponsored prizes for the 2012 winners of the thirteenth
annual Dean Elinor F. Foster Poetry/Short Prose Contest (see the National Library Week
Committee below) and a reception for campus scholars on April 11, 2012, following the
annual general membership meeting and the election of new board members.
Listed below are the outgoing members of the Board of Directors (2010-2011) and the
newly elected members of the Boards of Directors (2011-2012), as of April 11, 2012:
2010-2011 Officers of the Friends of the Library Board
Immediate Past President: Brian K. Brooks
President: Dr. Judith G. Curtis
Vice President/President-elect: Lillian Brewington
Secretary: Anne H. Coleman
Treasurer: Susan F. Whitt
Executive Secretary: Dr. Elinor Foster
Remaining members of the 2010-2011 Board of Directors were Hayley Burgess, Dr.
Tony Curtis, Alison DeCinti, Robert F. Fisher, Karen Fritts, Gwendolyn Locklear,
Sherry Locklear, and Sondra Oxendine.
2011-2012 Officers of the Friends of the Library Board
Immediate Past President: Brian K. Brooks
President: Dr. Judith G. Curtis (re-elected)
Vice President/President-elect: Robert K. Fisher
Secretary: Anne H. Coleman
Treasurer: Susan F. Whitt
Executive Secretary: Dr. Elinor Foster
Remaining members of the 2011-2012 Board of Directors were Kristen Anderson,
Lillian Brewington, Dr. Tony Curtis, Karen Fritts, Gwendolyn Locklear, Sherry
Locklear, Kelly Mayo, and Sondra Oxendine.
Major projects of the Board of Directors for 2011-2012 were the provision of
scholarships for UNCP students and the sponsoring of a variety of events and activities,
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such as the identification receptions for the Hunt Photograph Collection, several faculty
author presentations, and Black History Month events.
National Library Week: Carl Danis, Chair; Sam Jacobs, Secretary
The other members of the committee for FY12 were Tela Brooks, Eric Chavis, Anne
Coleman, Vicky Dial-Jacobs, Gwendolyn Locklear, Penny Locklear, and Jean
Sexton.
National Library Week 2012 was celebrated April 9-13. The major event of the week was
the April 11 program held in the library at which winners of the Dean Elinor F. Foster
Poetry/Short Prose Contest read their winning entries. The contest was co-sponsored by
the Kiwanis of Robeson-Lumberton and coordinated by Jean Sexton. Contest winners
and the campus scholars for 2011-2012 were honored at a reception after the reading
program. The Bibliography of Campus Scholarship for 2011-2012 was compiled by
Anne Coleman and Robert Arndt, assisted by Michael Alewine and Virgil Oxendine.
A book sale was also held in the library in celebration of National Library Week; it was
coordinated by Carl Danis.
Planning: Anne Coleman, Chair; Jessica Karpel, Secretary
The other members of the committee for FY12 were Michael Alewine, Robert Arndt,
Carl Danis, Karen Fritts, Sondra Oxendine, June Power, Jean Sexton, Susan Whitt,
Rob Wolf, Melanie Wood, and David Young.
The Planning Committee reviewed and updated the library’s Long-Range Staffing,
Materials, and Equipment Plans. (see Attachment C) Other topics of discussion included
the review of the Mission Statement and various library policies, such as the Collection
Development Policy, the Food Policy, and the Noise in the Library Policy. There were
also discussions about 2011-2012 budget cuts/reductions and their effect on library
personnel and materials. The Committee made several updates to the Procedures
Manual and the Assessment Subcommittee completed the annual assessment report for
2011-2012.
Publications: Karen Orr Fritts, Chair; Susan Whitt, Secretary
The other members of the committee for FY12 were Robert Arndt, Anne Coleman,
Carl Danis, Jessica Karpel, Gwendolyn Locklear, Jean Sexton, and David Young.
The Publications Committee produced three issues of the newsletter, Library Lines,
including a 20th
Anniversary issue in March 2012. The first issue of the newsletter was
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published in April 1992. Karen Orr Fritts served as editor and created the layout for
each issue.
The newsletters were published on campus. Printed copies were mailed to members of
the Friends of the Library, and an electronic copy was distributed, via e-mail, to the
campus.
Social Concerns: Melanie Wood, Chair; Rob Wolf, Secretary
The other members of the committee for FY12 were Robert Arndt, Vicky Dial-Jacobs,
and Jessica Karpel.
This committee continued to be responsive to the loss of family members by staff and
illness of staff members, as needed, as well as celebrations in the lives of staff members,
such as weddings and births. During the year, the committee sponsored a Chili Luncheon
and Pre-Thanksgiving Brunch for library staff. The members also assisted with the
provision of decorations, games, and entertainment for the Annual Christmas Luncheon.
In addition, they spearheaded the collection of items to be donated to the residents of the
O’Berry Center in Goldsboro, NC. A Pizza Party was held for student assistants at the
end of each semester.
Staff Development: Jessica Karpel, Chair; June Mills, Secretary
The other members of the committee for FY12 were Chris Bowyer, Carlene
Cummings, Susan Cummings, Julious Hagans, Virgil Oxendine, June Power, and
Melanie Wood.
The committee sponsored a variety of development activities during the year. A “Lunch
& Learn” Luncheon, featuring Dr. Ken Kitts, Provost and Vice Chancellor for Academic
Affairs, was presented on March 8, 2012. Several workshops were offered during fall and
spring breaks; these included a presentation on “Public/Library Safety,” by Travis
Bryant, Associate Vice Chancellor for Campus Safety and Emergency Operations and a
presentation on “Information Security,” by Melanie Jacobs, Course Management System
Administrator for the Department of Information Technology.
The committee also sponsored two staff development trips: one to Seagrove, NC to visit
the pottery community and the local museums; a second trip to Fayetteville, NC to visit
the Botanical Gardens and the NC Transportation Museum.
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LIBRARY EXPENDITURES
As can be seen in line 311 of the 2012 Academic Libraries Survey (see Attachment A),
library total expenditures were $3,091,664, constituting a decrease of $92,829 from the
total expenditures for FY11 of $3,184,493. There was a state-mandated decrease in the
University’s overall budget for FY12; therefore, departments across the University
experienced cuts to their budgets.
The projected materials/acquisitions budget for FY12 was $1,479,464. As illustrated in
Attachment D, allocations of these funds for FY12 were as follows: Library Books/Media
– 36%; Electronic Resources – 34%; Serials – 26%; Microforms – 3%; and Binding &
Restoration – 1%.
Funding for the Academic Schools/ Departments in FY12 remained the same, at
$330,000, as in FY11. Funds for Departmental Budgets comprised 57% of the overall
Library Book/Media budget. Nineteen percent of this budget was spent on Continuations;
ten percent on Flex/Current Projects; six percent on Media; four percent on Reference;
and one percent on Library books (see Attachments E and F).
Electronic database subscriptions for the Library rose from 128 in FY11 to 137 in FY12.
Subscriptions to Serials remained steady at 65,210. Only about 10 percent of the serials
were print titles, as the reliance on print titles continued to decrease as more titles became
available electronically.
This year, as usual, faculty assistance was solicited and received in the materials selection
process. As has been the case since 2000, department chairs and library liaisons were
invited to meet with library staff to discuss the materials budget at a luncheon event
sponsored by the Office of Academic Affairs. A chart containing information about
departmental liaisons is contained in Attachment G. The luncheon meeting was held on
September 22, 2011 in the Faculty Dining Room. At that time departmental allocations
were discussed, as well as other updates about ongoing activities in the library. The
meeting, organized by the Associate Dean for Collection Management, Susan Whitt,
was attended by about 30 people.
Faculty continued to be pleased with the excellent information flow received from
Acquisitions staff, headed by Susan Whitt, and assisted by Vicky Dial-Jacobs, Leah
Hammonds, and Sondra Oxendine. The Collection Development/Electronic Resources
Librarian, Carl Danis, spearheaded communication efforts with faculty regarding the
liaison program and the addition
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LIBRARY COLLECTIONS
Information about numbers pertaining to library holdings is contained in Attachment A,
lines 400-405, as well as Attachment H, the Annual Statistical Summary provided to the
Provost and Vice Chancellor for Academic Affairs. Audiovisual materials include some
government document materials and other items, particularly videos, DVDs, and books
on tape or CD. The volume and serials subscription counts include government
documents as well as books, bound periodicals, and print subscriptions. Additional
information about collections follows.
Volume Count
As the book, media, bound periodicals, and government documents collections continued
to grow, the shelving space problem continued to be acute. Although the funding for
planning for a new library or information commons building was approved by the
General Assembly in the spring of 2008, the funds were withheld and it appears that the
building most likely will not materialize for some time due to the continuing stringent
economy.
As can be seen in line 400 of Attachment A, the cataloged volume count was 399,465 by
the end of FY12, as compared with 385,294 in FY10. The library continued to purchase
books and bind periodicals, although fewer periodicals were bound as reliance on
electronic serials has escalated.
Microforms
Microforms continued to be utilized as a means of storage and preservation of serials and
government documents, although growth in this area of collecting lessened with the use
of electronic resources. At the end of FY12, the library held 709,797 units of microform,
as compared to 700,185 in FY10.
Gifts
Gifts continued to enhance library collections. A list of donations received by the Mary
Livermore Library in FY12, compiled by Leah Hammonds, is contained in Attachment I.
Particularly noteworthy are the materials considered gifts that are book and media items
funded by the Friends of the Library through the McNaughton program. Those materials
supplement recreational resources purchased from the library budget (see media, below).
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Special Collections
Anne Coleman, Carlene Cummings, and Rob Wolf continued to work to provide
access to the more than 53,000 digital images contained in the Elmer Hunt Photograph
Collection. For a second year, a series of programs that focused on the identification of
people and places depicted in the photograph was held during the academic year.
In FY12, after the digitization of UNCP’s yearbooks was completed by the Digital
Heritage Center, electronic links for the different yearbooks were added to the
bibliographic records so that the online versions of the yearbooks could be accessed via
the library’s online catalog, BraveCat, and the Digital Heritage Center. Patrons were also
provided online access to all of the Campus Scholarship Bibliographies, which the
library has produced annually since 1980, via BraveCat.
Additionally, the library received an NC Echo grant that funded a staff person in Special
Collections who worked on creating metadata for over 15,000 of the items in the Hunt
Photograph Collection. This will make it possible to give Internet access to these
historical photographs, via CONTENTdm, early next year.
Carlene and Anne worked with Dean Elinor Foster on the details for the University’s
acquisition of some special collections materials on Native Americans, particularly the
Lumbees, that were being offered by a donor.
Serials
Significant enhancement of library resources in serials continued in FY12 through the
library’s ongoing involvement in the Carolina Consortium and the addition of more full-
text, electronic databases. Rob Wolf and Susan Whitt were the library’s representatives
in Carolina Consortium initiatives.
At the close of FY12, the library offered access to an impressive list of print and
electronic serial titles. There were 65,210 serials subscriptions held. The reliance on print
titles continued to decrease as more titles became available electronically, so only
approximately 10% of the serials titles were print.
Media
Holdings in media continued to increase as indicated in Attachment A, line 403; at the
close of FY12 there were 16,029 items, an addition of almost 2,000 media items to the
collection. Circulation of these materials (29,391) accounted for significant growth in
library circulation statistics. (see Attachment H) The videos, DVDs, and audio books
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remained popular with faculty, staff, and students as entertainment resources. Faculty
also requested the purchase of a number of media resources to supplement information
conveyed in classroom instruction.
Electronic Databases
One hundred, twenty-eight (128) electronic database subscriptions were held at the close
of FY12. A number of electronic books (46,269) were added in FY12. (see line 401 of
Attachment A). As with serials, there was a considerable reliance on these electronic
resources by in-house, on-campus, and off-campus users of library resources.
LIBRARY SERVICES
The Academic Libraries Survey (Attachment A, lines 500-601) covers the following
library services: interlibrary loan, circulation, library use instruction, hours of operation,
reference, and library building attendance. Additional statistical information about these
services can be seen in Attachment H. These topics will be briefly addressed below.
Interlibrary Loan
As can be seen in the Library Services Section (lines 500-508) of the 2012 National
Center for Education Statistics Academic Libraries Survey, the Mary Livermore Library
continued to be a net lender. Activity in both areas (lending and borrowing) increased,
indicative of growth in the amount of research being conducted by faculty and students.
The figures for FY12 were as follows: total loaned - 3,548 items; total borrowed - 1,957
items.
Circulation
As can be seen in Attachment A, lines 507 and 508, circulation of items inside and
outside of the library (61,854) was quite active, and reserve transactions (10,723)
continued to be robust in FY12. A large number of the reserve transactions were
attributable to the use of electronically accessed reserve materials (8,872). Many of the
outside circulations consisted of media items (29,391), which continued to be very
popular checkouts for students, faculty, and staff.
In 2011-2012, the Access Services staff, which includes circulation personnel, shifted the
collections again in order to take advantage of available space as much as possible.
Materials were deselected and updated as needed.
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Course reserves were moved to Blackboard through the implementation of the Ares
Blackboard plugin. Consequently, students were able to access course reserves through
their already existing Blackboard course; this eliminated the need for a separate account
on a library webpage.
The document delivery service for graduate students was changed from an opt-out to an
opt-in mail service, as the majority of graduate students requesting document delivery
services expressed a preference for in-library pick up of materials.
Instructional Services
The heavy use of instructional services was apparent in FY 12 (see lines 509 and 510 of
Attachment A). These figures are indicative of the expanded need for information literacy
services to our students. The figures for FY12 were as follows: number of presentations -
312; total attendance - 4,939. Melanie Wood, Instructional Services/Reference Librarian,
coordinated the instruction schedule; she was assisted by other librarians, particularly
Michael Alewine and Robert Arndt. All librarians assisted with instruction of the
Freshman Seminar classes.
During the fall 2011 semester, 36 sections of Freshman Seminar (FRS 1000) were
provided information literacy classes through the library; this was an increase of 10%
from the previous year.
In the fall 2011 semester, information literacy sessions were provided to 14 sections of
ENG 1050 and 12 sections of ENG 1060. In the spring 2012 semester, information
literacy sessions were provided to 5 sections of ENG 1050 and to 18 sections of ENG
1060. This represents a tremendous increase in the number of information literacy
sessions that were provided to these foundation English classes the previous year.
Hours of Operation/the Library Building
Total weekly hours of operation were 106; the overall gate count was 163,944 for the
year and an average of 5,005 each week. However, respondents to the National Library
Week Exit Survey ( Attachment J) continued to request longer hours, including 24-
hour access to the building; more movies/DVDs; and more study rooms.
Contained in Attachment J are the results of the National Library Week Exit Survey of
April 2012. There were 135 respondents; the survey captured users’ opinions about
library services. The 2012 survey document was prepared by Jean Sexton, who compiled
the results for 2012 survey and for the comparative survey data for 2005-2012. Robert
Arndt provided the survey charts.
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Print copies of the survey were made available to patrons in the library, but it was also
accessible online via Qualtrics. Two laptops were set up at the Circulation Desk so that
patrons could easily complete the survey online.
Patron responses and comments were reviewed by library staff and changes were made
where feasible. The Acquisitions Department, in particular, continued to make a
concerted effort to order as many first-run and popular movies as possible. All requests
from the “Suggest a Purchase” form linked from the library webpage and the catalog
were filled, if they complied with the library’s stated policies and the price was
reasonable.
The library building underwent an atmospheric renovation; “green” lighting and new
environment controls and devices were installed. This renovation made the library more
comfortable, in terms of temperature and lights, for library staff and patrons. Also, while
the Library was not able to increase the number of study rooms, in response to student
comments, several pieces of new comfortable furniture were purchased for various study
spaces throughout the library.
For the convenience of our patrons, the library remained open during many holidays,
such as the 4th
of July, Labor Day, Martin Luther King Day, and Easter Sunday. Also,
operation until 2:00 a.m. the week before and the week during exams continued, with the
same pattern of attendance evidenced. Attendance during late hours was sparse, except
for the nights preceding the first couple of exam days.
Reference
The Reference Desk remained busy (see line 511 of Attachment A) during FY12. Total
reference requests, however, decreased across all venues. We speculated that the overall
decrease may be due to staff laxity in recording statistics; therefore, all Reference Desk
personnel were asked to record statistics more accurately.
In the 2011-2012 academic year, the library maintained its presence in Second Life with
a virtual reference desk that was staffed approximately 10 hours per week. At the end of
the academic year, the use of the IM aggregator Meebo was discontinued, and the
LibraryH3lp software via NC Knows was adopted.
Since 2009, the library had been using Meebo Chat to facilitate IM chat and texting
transactions with students. However, in June of 2012, Meebo was discontinued since the
software would no longer be supported by Google. The library then adopted NC KNOWS
to provide IM chat coverage. NC KNOWS allowed the Library to have 24/7 coverage 5
days a week through a cooperative coverage agreement among a number of state
institutions.
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In the spring of 2012, the Library also instituted EBSCO’s Discovery service which
allowed patrons to search across over 80 databases at one time for books, journals, e-
books, e-journals, movies, and more, rather than having to search each resource
individually. The Library also transitioned its subject-specific “Useful Webpages” feature
to LibGuides to allow the subject librarians to maintain the pages without having to rely
on the Web Information Coordinator to make necessary updates.
The evening/weekend Reference Desk schedule was compiled three times during the year
by Robert Arndt, Reference/Instructional Services Librarian. During most of FY12,
Reference Desk coverage on a regular basis was provided by Mr. Arndt, Michael
Alewine, Anne Coleman, Carl Danis, Karen Fritts, June Power, and Melanie Wood.
The remaining librarians participated in the weekend and holidays schedule on a
rotational basis. The librarians were assisted with Reference Desk coverage by Virgil
Oxendine and Jerry McRae Sunday – Thursday evenings and by Julie Arndt and
Preston Johnson on alternate Friday and Saturday evenings.
Services for the Disabled
As in past years, the library made specially designed workstations available for students
with disabilities and worked closely with Disability Support Service to assist in any way
needed to provide access to resources for students with disabilities.
The Sorenson VRS system is available to persons with hearing disabilities. The Sorenson
system replaced TTY technology; a system that provides access to a public phone for all
library patrons was put in place in the Reference/Circulation Desks area, after the
Reference and Circulation Desks were reconfigured in the spring of 2011.
The Access Services/Reference Librarian, who serves as liaison to the Office of
Disability Support Services, meets at least biannually with Office of Disability Support
Services personnel. This librarian keeps notes of specific recommendations made by the
Office of Disability Support Services personnel.
In July 2011, the Access Services/Reference Librarian and the Instructional Services/
Reference Librarian participated in training to become volunteers for the Disability
Advocacy Training Exchange of North Carolina. In April 2012, the Access
Services/Reference Librarian participated in ADAAA training provided by Disability
Support Services. She also consulted Disability Support Services and the Department of
Information Technology on captioning YouTube videos and on copyright compliance.
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ELECTRONIC SERVICES
Lines 700-703 and 900-904 of the Academic Libraries Survey provide information about
various electronic services and their availability at the Mary Livermore Library.
Additional, more specific comments follow.
General Information
As distance education enrollment at institutions of higher education has increased, the
availability of online resources has become even more important for library users, and
these users have become increasingly dependent on the availability of electronic
resources.
Robert Wolf, Serials/Digital Operations Coordinator, assisted by Jessica Karpel,
University Library Technician for Systems, maintained responsibility for the planning
and monitoring of computer operations within the Mary Livermore Library. In FY12,
several major digitization projects were handled by these staff members, in conjunction
with other library staff members, the Department of Information Technology (DoIT),
and, as was mentioned earlier, The NC Digital Heritage Center. These projects included
the digitization of major resources, such as the Indianhead yearbooks, thousands of
photographs from the Elmer Hunt Collection, via CONTENTdm, and all issues of the
Campus Scholarship Bibliographies.
The library provided research services to all its students and faculty no matter where they
were located or the modality of the course. The Outreach/Distance Education Librarian
worked closely with the Reference/Instructional Services Librarian to coordinate services
to distance education programs. Services included, but were not limited to, the following:
reference services via e-mail, fax, instant messaging, and phone; instructional services to
online courses through the creation of online instructional modules; document delivery
services that assured access to resources available in the Library’s collections (both print
and electronic) and at other libraries throughout the United States; and technical services,
which included assistance with accounts, the use of various programs and databases, and
other related issues.
Website
Robert Wolf continued to be diligent in his efforts to improve and update the library’s
website. During the year, the Rob oversaw a number of changes to the library’s Web
presence in order to make searching for resources easier for the users. In the fall of 2011,
Rob added a search feature to the homepage which allowed students to search for books,
movies, articles, and journals from one page. In the spring of 2012, EBSCO’s Discovery
Service was implemented. This service allowed students to search across over 80
15
different resources in one federated search rather than having to search each resource
individually. Finally, the library’s instant messaging client was switched from Meebo,
which was being discontinued by Google, to NC Knows which allowed the library to
have 24/7 coverage 5 days a week through a cooperative coverage agreement among a
number of state institutions in North Carolina.
In order to increase the modes of access to library resources that were available for
students, faculty, and staff, the library maintained accounts and a presence on several
social media sites, such as Second Life, Facebook, Twitter, YouTube, and FourSquare
Mobile. June Power coordinated the library’s social media activities.
The Library continued to utilize the online course and subject-related information guides,
called LibGuides. These resources provided a way to help students to better understand
research tools for specific assignments. The LibGuides brought course and assignment-
related resources together in one location in order to facilitate ease of access for students.
The number of LibGuides increased from 51 guides in 2010-2011 to 105 in 2011-2012.
Approximately 90 of the guides were course specific while the others related to
faculty/staff interests. These guides received a total of 13,996 hits in the 2011-2012
academic year.
Laptop Computers and iPads
The popularity of wireless laptops for checkout continued to escalate, sometimes
requiring a waiting period for users when all were checked out. Additional and upgraded
machines were purchased for checkout.
Based upon use of and demand for the library’s 5 circulating iPads during 2010-2011,
The Friends of the Library purchased five additional iPads which were made available to
students for checkout in May 2012. Also, the checkout period for the iPads was increased
from one day to three days, based on the number of renewals, holds, and anecdotal data
from circulation desk staff.
Computer Lab
The library computer lab remained the most heavily used one on campus. Part of the
popularity was due in large part to the lab’s extended hours of operation and the
availability of DoIT personnel to provide technical assistance during all hours of
operation. The lab also offered extended hours during exam periods and holidays, in
coordination with the library’s extended hours of operation.
>012 ALS Survey https://harvester.census.gov/alscollect/Survey.aspx?view=-l
JUttlWfjtuyit;fra$ni
*
NATiONAt CENTER fOREDUCATION STATISTICS
OMB No: 1850-0781Expiration Date: September 30,
2013User ID:A51992811
lesAcademic Libraries Survey
199281 - University of North Carolina at Pembroke
If you are experiencing technical difficulties with the survey, please contact [email protected].
OUTLETS & STAFF, FY 2012
Line ~ .. .No. 0utletS
100 Branch and independent libraries - Exclude main or central library
Number 2010
0
(Exclude maintenance and custodial staff, volunteers and contributed services staff)
Note: Report FTE data to two decimals.
LineNo.
Staff
200
201
202
203
204
205
206
207
Librarians
Other professional staff
Total librarians and other professionalstaff(sum items 200 and 201)
All other paid staff (except studentassistants)
Students assistants from all fundingsources
Total full-time equivalent (FTE) staff(sum items 202, 203, and 204)
Are employee fringe benefits paid fromthe library budget?If no, select "N" and skip to item 300
FALL 201 2Number of full-timeequivalents (FTEs)
(1)12.00
0.00
12.00
19.00
11.00
Yes
Employee fringe benefits (if paid from library budget)
42.00
•
2010
13
0
13
19
19
51
FY2012Salaries and
wages(whole dollars
only)
(2)
2010
696,355
534,642
23,911
1,254,908
No
288,563
725704
561472
20574
1 307750
203908
2/25/2013 4:38PM
Attachment A
>012 ALS Survey https://harvester.census.gov/alscollect/Survey.aspx?view=-l
LIBRARY EXPENDITURES, FY 2012
Note: See instructions for definitions.
LineNo.
205
300
301
302
303
304
305
306
307
308
309
310
311
Expenditures
Total salaries and wages (from previous page)
Information resources:
Amount (whole dollarsonly)
1,254,908
2010
1307750
One time purchases of books, serial backfiles, and other materials
Electronic
Audiovisual
84,511
132,152
Ongoing commitments to serial subscriptions
Electronic serials
Other information resources:
878,540
638,811
974,841
659100
55487
81749
978382
793420
Document delivery/interlibrary loan
Preservation
Other expenditures for information resources
215
6,463
1919
9323
1500
Operating expenditures:
Computer hardware and software (include maintenance)
Bibliographic utilities, networks and consortia
All other operating expenditures
TOTAL EXPENDITURES (Sum 205310)
, 300, 303, and 305 through
32,628
66,246
117,552
3,091,664
41919
48897
105887
3154677
2/25/2013 4:38PM
Attachment A
>012 ALS Survey https://harvester.census.gov/alscollect/Survey.aspx?view=-l
LIBRARY COLLECTIONS, FY 2012
Note: See instructions for definitions.
LineNo.
Collections
400
401
402
403
404
Books, serial backfiles and other paper materials(include government documents)
E-Books
Microforms
Audiovisual materials
Is the Library collection entirely electronic? (Yes/No)
Added during theFiscal Year
(1)
7,732
46,269
2,680
1,932
Yes
2010
8393
7440
7570
2256
Held at end ofFiscal Year
(2)
399,465
118,522
709,797
16,029
No
2010
385294
67298
700185
11030
«
3 of 9 2/25/2013 4:38 PM
Attachment A
2012 ALS Survey https://harvester.census.gov/alscollect/Survey.aspx?view=-l
LIBRARY SERVICES, FY 2012
Note: See instructions for definitions.
LineNo.
500
501
502
Services Number 2010
interlibrary loans and documents provided to other libraries:
Returnable
Non-returnable
Total provided (sum of items 500 and 501)
2,159
1,389
3,548
2116
1257
3373
503
504
505
506
Interlibrary loans and documents received:
Returnable
Non-returnable
Documents received from commercial services
Total received (sum of items 503, 504, and 505)
833
1,124
0
1,957
849
1013
0
1862
507
508
Circulation:
General circulation transactions
Reserve circulation transactions
61,854
10,723
51234
21061
2/25/2013 4:38 PM
Attachment A
ZO12 ALS Survey https://harvester.census.gov/alscollect/Survey.aspx?view—1
LIBRARY SERVICES CONT. - FY 2012
Note: See instructions for definitions.
LineNo.
509
510
Services Number 2010
information services to groups:
Number of presentations
Total attendance at all presentations
312
4,939
247
4059
511 Total information services to individuals 8,092 11054
2/25/2013 4:38 PM
Attachment A
>012 ALS Survey https://harvester.census.gov/alscollect/Survey.aspx?view=-l
LIBRARY SERVICES, TYPICAL WEEK, FALL 2012
LineNo.600
601
Services
Number of weekly public service hours
Gate count in a typical week
Number in atypical week
106
5,005
2010
106
5262
5 of 9 2/25/2013 4:38PM
Attachment A
2012 ALS Survey https://harvester.census.gov/alscollect/Survey.aspx?view—1
ELECTRONIC SERVICES, FY 2012
Note: See instructions for definitions.
LineNo.
700701702703
Services Yes No
Does your library provide the following?
Documents digitized by the library staff
Library reference service by e-mail or the Web
Technology to assist patrons with disabilities
Electronic theses and dissertations produced by your students
*<8>
@<&
7 of 9 2/25/2013 4:38 PM
Attachment A
Z012 ALS Survey https://harvester.census.gov/alscollect/Survey.aspx?view=-l
VIRTUAL REFERENCE, FY 2012
Note: See instructions for definitions.
LineNo.
Services Yes No
900Does your library support virtual reference services? If no, select "N" and skip 901 thru 904.If yes, does your library utilize any of the following and does it collect usage statistics from anyof the virtual reference utilities?
901 E-mail reference
902 Chat reference, commercial service
903 Chat reference, instant messaging applications904 Short message service (SMS) or text messaging
Thank you for your time.
Estimated number of hours to complete survey 10Please enter any additional comments you may have (1000 characters max.)
9 of 9 2/25/2013 4:38PM
Attachment A
2012 ALS Survey https://harvester.census.gov/alscollect/Survey.aspx?view::=-l
INFORMATION LITERACY, FY 2012
LineNo.
800
801
Services Yes No
Does your postsecondary institution have the following, or has it done the following"?
Has your postsecondary institution articulated student learning/student success outcomes? If no,select "N" and skip 801
Is information literacy incorporated in the institution's student learning/student successoutcomes?
®
<2>
8 of 9 2/25/2013 4:38PM
Attachment A
Dean of Library Services
Vacant
EPA 01304
Executive Assistant
Gwendolyn Locklear
SPA 02114
Assistant Dean for Research
Services
Anne Coleman
EPA 02391
Associate Dean for Collection
Management
Susan Whitt
EPA 01309
University Library Technician
Sondra Oxendine
SPA 1376
University Library Technician
Leah Hammonds
SPA 01379
University Library Technician
Vicky Dial-Jacobs
SPA 02466
Coordinator of
Cataloging Services
Jean Sexton
EPA 01354
University Library Specialist
Saprina Oxendine
SPA 01357
University Library Technician
June Mills
SPA 01380
University Library Technician
Vacant
SPA 02577
Electronic Resources/Media
Catalog Librarian
Vacant
EPA 02392
Catalog Librarian
David Young
EPA 02166
Collection Development/
Electronic Resources
Librarian
Carl Danis
EPA 02617
Serials/Digital Operations
Coordinator
Robert Wolf
EPA 01317
University Library Technician
Jessica Schirmer
SPA 02467
University Library Technician
Susie Harris
SPA 02033
Access Services/Reference
Librarian
June Power
EPA 01330
Government Documents/
Development Librarian
Karen Fritts
EPA 01365
Instructional Services/
Reference Librarian
Melanie Wood
EPA 01335
Reference/Instructional
Services Librarian
Robert Arndt
EPA 01353
Outreach/Distance Education
Librarian
Michael Alewine
EPA 02457
Administrative Support
Associate
Christopher Bowyer
SPA 01373
University Library Technician
Tela Brooks
SPA 02187
University Library Technician
Samuel Jacobs
SPA 02167
University Library Technician
Penny Locklear
SPA 02655
University Library Technician
Eric Chavis
SPA 01370
University Library Technician
Virgil Oxendine
(evening reference)
SPA 02393
University Library Technician
Vacant
(daytime public services)
SPA 02706
University Library Technician
Sherry Locklear
SPA 00223
University Library Specialist
Carlene Cummings
SPA 00079
MARY LIVERMORE LIBRARY ORGANIZATIONAL CHART
Budget # 151470
June 2012
University Library Technician
Vacant
SPA 02788
Administrative Support
Associate
Susan Cummings
SPA 01375
University Library Technician
Grant Position
Ended
Attachment B
LONG-RANGE STAFFING PLAN
Mary Livermore Library
Attachment A.Reviewed by Planning Committee
6/12/12
2011-2012 2012-2013 2013-14
Support Staff;
(1) Contracted Assistants tosupplement Work/StudyAssistants (10+)
*No new positions would be added thisfiscal year due to budget cuts
Support Staff:
(1) Contracted Assistants tosupplement Work/StudyAssistants (10+)
(2) Fill inactive positions as budgetallows
Support Staff:
(1) Contracted Assistants tosupplement Work/StudyAssistants (10+)
(2) Fill inactive positions as budgetallows
Librarians:
*No new positions would be added thisfiscal year due to budget cuts
Librarians:
(1) Fill inactive positions as budgetallows
Librarians;
(1) Fill inactive positions as budgetallows
(2) Half-time Special CollectionsLibrarian
Attachment C_Part A
Attachment B.Reviewed by Planning Committee
6/12/12
LONG-RANGE MATERIALS PLAN Mary Livermore Library
2011-2012 2012-2013 2013-14
(1) Add 8,000 vols. Ref. &monographs: T=$640,000Actual: (7166) $481,098.79
(1) Add 7,000 vols. Ref. &monographs: T=$485,000Actual:
(1) Add 7,000 vols. Ref. &monographs: T=$485,000Actual:
(2) Retain current serial or microformsubscriptions; est. 13% inflationfactored in T= $620,689Actual: $509,309.70
(2) Retain current serial or microformsubscriptions; est. 13% inflationfactored in T= $575,519Actual:
(2) Retain current serial or microformsubscriptions; est. 13% inflationfactored in T= $650,336Actual:
(3) Add 5 electronic databases @$6,000 and retain currentsubscriptions; est. 13% inflationfactored in T= $620,689Actual: (3) $491,071.12
(3) Add 3 electronic databases @$6000 and retain currentsubscriptions; est. 13% inflationfactored in T= $575,250Actual:
(3) Add 3 electronic databases @$6000 and retain currentsubscriptions; est. 13% inflationfactored in T= $670,372Actual:
(4) Add 300 media items:T= $45,000Actual: (1494) $131,625.60
(4) Add 1000 media items:T=$ 100,000
Actual:
(4) Add 1000 media items:T= $100,000Actual:
(5) Binding: $15,000Actual: $6,463.35
(5) Binding: $8,000Actual:
(5) Binding: $8,000Actual:
(6) Total materials expenditures:T=$ 1,941,378Actual: $1,619,568.56
(6) Total materials expenditures:T= $1,743,769Actual:
(6) Total materials expenditures:T= $1,913,708Actual:
Attachment C_Part B
LONG-RANGE EQUIPMENT PLAN
Mary Livermore Library
Attachment C.Reviewed by Planning Committee
6/12/12
2011-2012 2012-2013 2013-14
(1) Upgrade for Circulation laptops (10):$12,000.00
(l)Upgrades for staff computers (10):$10,000.00
(l)Upgrades for staff computers (10):$10,000.00
(2) Misc equipment, toner, and licenses$6,500.00
(2) Upgrade for Circulation laptops(10): $12,000.00
(2) Upgrade for Circulation laptops(10): $12,000.00
(3) Misc equipment, toner, and licenses$7,000.00
(3) Misc equipment, toner, and licenses$7,500.00
(4) Replacement iPads (10): $5,000.00
Attachment C_Part C
Library Books/Media, 36%
Serials, 26%
Microforms, 3%
Electronic Resources, 34%
Binding & Restoration 1%
Total Library Acquisitions Budget
Attachment D
Library Acquisitions Budget FY12
Total Library Acquisitions BudgetLibrary Books/Media 537,133
Serials 380,831
Microforms 39,000
Electronic Resources 510,000
Binding & Restoration 12,500
Total 1,479,464
Library Book/Media BudgetAcquisitions For Academic Departments 330,000
Best Sellers 15,000
Continuations 100,000
Flex/Current Projects 32,133
Library 3,000
Media 33,000
Reference 24,000
Total 537,133
Academic Schools/Departments BreakdownSchools/Departments Total
American Indian Studies 5,164
Art 10,037
Biology 23,197
Business 31,321
Chemistry & Physics 18,009
Education 60,431
ETL 20,993
Geology/Geography 10,370
History 12,923
Foreign Languages 5,737
Mass Communication 9,784
Math & CSC 20,501
Music 11,399
Nursing 13,230
Philosophy & Religion 10,886
Political Science & Public Administration 9,805
Psychology/Counseling 12,774
Public Administration 6,834
Social Work 11,327
Sociology/Criminal Justice 25,278.00
Total 330,000
Attachment E
Acquisitions for Academic
SchoolslDepatments 57%
Best Sellers 3%
Continuations 19%
Flex/Current Projects 10%
Library 1%
Media 6%
Reference 4%
Library Book/Media Budget
Attachment F
9/22/2010 CJD
Collection Development Liaison Assignments, 2011 - 2012
Department Chair/Dean Liaison Librarian
American Indian Studies Dr. Mary Ann Jacobs, Chair, x6266, [email protected]
Dr. Mary Ann Jacobs, x6266, [email protected]
Anne Coleman, x6837, [email protected]
Art Dr. Richard Gay, Chair, x4045, [email protected]
Brandon Sanderson, x6406 [email protected]
June Power, x6369, [email protected]
Biology Dr. David Zeigler, Chair, x6610, [email protected]
Dr. Lisa Kelly, x6377, [email protected]
Carl Danis, x6876, [email protected]
School of Business Dr. Ramin Maysami, Acting Dean, X6214, [email protected]
Carl Danis, x6876, [email protected]
School of Business, Department of Accounting and Information Technology
Dr. Craig Shoulders, Chair, x6463, [email protected]
Dr. John Spillan “Jack,” x4357 [email protected]
Carl Danis, x6876, [email protected]
School of Business, Department of Economics and Finance
Dr. Edwin "Cliff" Mensah, Chair, x5713, [email protected]
Dr. John Spillan “Jack,” x4357 [email protected]
Carl Danis, x6876, [email protected]
School of Business, Department of Management, Marketing, and International Business
Dr. Chris Ziemnowicz, Chair, x6286, [email protected]
Dr. John Spillan “Jack,” x4357 [email protected]
Carl Danis, x6876, [email protected]
Chemistry & Physics (Physical Science)
Dr. S. Mandjiny, Acting Chair, x6608, [email protected]
Dr. Brian Postek, x4365 [email protected]
Susan Whitt, x6513, [email protected]
School of Education Dr. Leah Fiorentino, Dean, x6539, [email protected]
Jean Sexton, x6659, [email protected]
School of Education, Department of Elementary Education
Dr. Karen Stanley, Chair, x6258, [email protected]
Sandra Arteaga, x4415, [email protected]
Jean Sexton, x6659, [email protected]
School of Education, Department of Professional Pedagogy and Research
Dr. David Oxendine, Chair, x6324, [email protected]
Dr. Angel Dowden, x4127 [email protected]
Jean Sexton, x6659, [email protected]
Attachment G
9/22/2010 CJD
School of Education, Department of Educational Specialties
Dr. Judith Losh, x6753, [email protected]
Dr. Dorea Bonneau, x 4077 [email protected]
Jean Sexton, x6659, [email protected]
School of Education, Department of Health, Physical Education, and Recreation
Dr. Tommy Thompson, x6385 [email protected]
Dr. Danny Davis, x6498, [email protected]
Jean Sexton, x6659, [email protected]
School of Education, Department of School Administration and Counseling
Dr. Alfred Bryant, x4009, [email protected]
Dr. Angela Holman, 6511, [email protected]
Jean Sexton, x6659, [email protected]
English and Theatre, Dr. Kay McClanahan, Chair, x6633 [email protected]
Dr. Catherine Parisian, x4291 [email protected]
Anne Coleman, x6837, [email protected]
Foreign Languages
Dr. Enrique J. Porrua, Chair X6248, [email protected]
Katherine Denton, x [email protected]
Susan Whitt, x6513, [email protected]
Geology/Geography Dr. Martin Farley, Chair, x6478, [email protected]
Dr. Martin Farley, x6478, [email protected]
Karen Orr Fritts, x4242, [email protected]
History Dr. Robert Brown, Chair, x6438, [email protected]
Dr. Bruce DeHart, x6627, [email protected]
David Young, x6657, [email protected]
Mass Communication Dr. Jamie Litty, Chair, x6654, [email protected]
Dr. Jamie Litty x6654, [email protected]
Karen Orr Fritts, x4242, [email protected]
Mathematics and Computer Science
Dr. Charles Lillie, Interim Chair x6415, [email protected]
Mary Russell, 6798, [email protected]
Robert Wolf, x6696, [email protected]
Media Susan Whitt, x6513 [email protected]
Susan Whitt, x6513 [email protected]
Carl Danis, x6876, [email protected]
Music Dr. Tim Altman, Chair, x6403 [email protected]
Dr. Larry Arnold, x6404, [email protected]
Jean Sexton, x6659, [email protected]
Nursing Dr. Barbara Synowiez, Director, x6805, [email protected]
Dena B. Evans RN, BSN, MPH, x6653, [email protected]
Carl Danis, x6876, [email protected]
Philosophy and Religion Dr. David Nikkel, Chair, x6892 [email protected]
Dr. Ray Sutherland, x6240, [email protected]
Robert Arndt, x6529, [email protected]
Political Science Dr. Kevin Freeman, Chair, x6647 [email protected]
Dr. Kevin Freeman, Chair, x6647 [email protected]
David Young, x6657, [email protected]
Attachment G
9/22/2010 CJD
Public Administration Dr. Warren Eller, x4410, [email protected]
Dr. William Albrecht, x6822, [email protected]
David Young, x6657, [email protected]
Psychology Dr. Kelly Charlton, Chair, x6459, [email protected]
Dr. Melanie Hoy, x4359, [email protected]
Melanie Wood, x4174, [email protected]
Reference Dr. Elinor Foster, Dean, x6212, [email protected]
Dr. Elinor Foster, x6212, [email protected]
Robert Arndt, x6529, [email protected]
Social Work Dr. Sherry Edwards, Chair, x6476, [email protected]
Jody Thomas, x4342, [email protected]
Michael Alewine, x5743, [email protected]
Sociology and Criminal Justice Dr. Mario Paparozzi, Chair, x5783, [email protected]
Dr. Mario Paparozzi, x5783, [email protected]
Michael Alewine, x5743, [email protected]
Attachment G
Monthly Report to the Office of Academic AffairsMary Livennore LibraryJULY, 2011 - JUNE, 2012
ANNUAL STATISTICAL SUMMARY
I. Statistical Summary - Public ServicesA. Attendance Report
Library attendance 163,944Attendance per diem 495
NOTE: We were open 331 days
B. Circulation ReportMonographs (external circulation) 20,422Electronic Reserves 1,851Print Reserves 8,872Periodicals 2,277Special Collections 240Typewriter use 0Multimedia Rooms use 478Internal Use 4,491Transit (In) 506Transit (Out) 1,339Media 29,391DVD Players 14Laptop Usage 4,058iPAD 565Video Equipment Usage 103Study Room Keys 295
C. Interlibrary LoanItems loaned 3,549Loan activities
Books (may include renewals) 2,159Nonreturnables 1,389Documents 2Loan requests received (but not filled) 1,421
Items borrowed 1,957Borrowing activities
Books (may include renewals) 833Nonreturnables 1,124Borrowing requests received (but not filled) 394
Attachment H
page-2-
Patrons served 1,100Faculty/Staff requests 640Student requests 460
Document DeliveryBooks 25Nonreturnables 353
D. Reference ActivityResearch questions 3,169Directional questions 11,093Technical questions 674Instructional questions 300Distance Education questions 503Accounts 228Questions answered with federal document 49Questions answered with state documents 15
E. Library Use Instruction ActivitySessions 312Attendance 4,939
TI. Statistical Summary - Technical ServicesA. Number of new items added 12,364
1. Books 6,0532. Bound Periodicals 7043. Microform 2,6804. Paper Documents 9755. Electronic Documents 106. Audiotapes 3237. CD Sound 88. Videos 19. DVDs 1,59510. CD ROM 011. KITS 512. E-Books 3
B. Total title holdings online 278,210C. Total item holdings online 357,180D. Number of items withdrawn 3,051
Attachment H
Mary Livermore Library Donors of Gift Materials
2011-2012
Donors Hardbacks Paperbacks Magazines/Journals Cassettes VHS/DVD Software CD Maps OtherAIS/ Dr. Knick 149 450 13
Albrecht, William 10
Anonymous 41 26 126 1
Ashraf 9 3 37
Beem, Charles 3
Bowyer, Christopher 1
Bridge Publications (L. Ron Hubbard) 1
Brown, Betty 4 45
Bukowy, Stephen 7 87
Byrd, Michael 1 5
Canida, Robert L. 1
Center for Basque Studies 2
Chancellor Carter 6 18
Culver Japan Studies Grant 3 32 12 1
Dent, Eric 1
Dial, James and Quessie 180
Dial-Jacobs, Vicky 2 7 6
Domegan, Patricia M 1
Ebert, Dr. & Mrs. James 34 34 136
Floss, Julie 4
Foster, Eleanor 57 43 33 19
Gash, William 1 1
Gay, Richard 1 6
Graham, Carle 1 3
Haladay, Jane 1
Holmes, Leonard 34
Hunnicutt, Leigh Ann 2
Lowery, June 9 11
Lucas, Pecouse S 9
Mast, Truman 718
Office of Graduate Studies (Dr. King) 29 13 7 23 2 1411
Pait, Jane Thompson 1
Price, Carolyn 4
Saylor, Cindy 2 1 23
Sexton, Carol 3 4 4
Sexton, Jean 224 357 1 68
Stremlau, Rose 1
Trevelyn Amelia 9 149 1 100
UNCP Revisions 4
Attachment I
Mary Livermore Library Donors of Gift Materials
2011-2012
Donors Hardbacks Paperbacks Magazines/Journals Cassettes VHS/DVD Software CD Maps OtherUNCP Student Affairs 2
Vest, Jay 1 1
Wake Forest University 1
Attachment I
Attachment J
Extremely Satisfied Very Satisfied Satisfied Somewhat Satisfied Not Satisfied N/A
2005 26.7 38.3 28.3 6.7 0 0
2006 23.2 48.2 23.6 5 0 0
2007 31.2 47.8 18.1 0.72 0 2.1
2008 27.9 38.8 26.4 4.4 0.5 1.8
2009 31.2 41.9 21.5 4.3 1
2010 20 44 25.3 4 5.3 1.3
2011 24.2 42.6 25.3 5 0.4 2.2
2012 38 30 22 5 5
Library Survey Results 2005-2012
0
10
20
30
40
50
60
Extremely Satisfied Very Satisfied Satisfied Somewhat Satisfied Not Satisfied N/A
Books and Other Printed Materials
2005
2006
2007
2008
2009
2010
2011
2012
Attachment J
Extremely Satisfied Very Satisfied Satisfied Somewhat Satisfied Not Satisfied N/A
2005 13.3 20 28.3 15 1.7 21.7
2006 15.1 33.1 27.6 13.2 0.7 10.3
2007 25.8 32.3 25.6 4.1 2.2 9.9
2008 21.5 35.4 24.8 8.2 1.8 8
2009 23.6 33.3 22.6 14 1 5.4
2010 21.3 28 25.3 10.7 6.7 8
2011 31.8 35 19.9 7.6 0.7 5
2012 37 29 26 5 2
Library Survey Results 2005-2012
0
5
10
15
20
25
30
35
40
Extremely Satisfied Very Satisfied Satisfied SomewhatSatisfied
Not Satisfied N/A
Videos and DVDs
2005
2006
2007
2008
2009
2010
2011
2012
Attachment J
Extremely Satisfied Very Satisfied Satisfied Somewhat Satisfied Not Satisfied N/A
2005 36.7 40 18.3 3.3 0 1.75
2006 29.3 38.9 26.5 3.2 0 2.1
2007 31.4 40.3 21 3.62 0.24 3.3
2008 31 36.5 23.3 5.1 1.5 2.3
2009 35.5 36.6 23.7 2.1 2.1
2010 22.7 46.7 20 5.3 4 1.4
2011 27.3 37.8 26.9 2.5 0.4 5.1
2012 32 32 27 6 2
Library Survey Results 2005-2012
0
5
10
15
20
25
30
35
40
45
50
ExtremelySatisfied
Very Satisfied Satisfied SomewhatSatisfied
Not Satisfied N/A
Electronic Resources
2005
2006
2007
2008
2009
2010
2011
2012
Attachment J
Extremely Satisfied Very Satisfied Satisfied Somewhat Satisfied Not Satisfied N/A
2005 26.6 41.4 29.1 2.5 0.5 0
2006 22 34.3 24.1 2 0.4 17.1
2007 31.2 25.9 16.1 1.6 1.9 23
2008 28.7 26.9 16.8 3.6 2.3 21.5
2009 24.7 31.2 12.9 6.4 1.1 23.7
2010 26.7 30.7 16 1.3 4 21.3
2011 21.1 27.3 20.7 5.8 0.7 24.4
2012 35 24 32 3 6
Library Survey Results 2005-2012
0
5
10
15
20
25
30
35
40
45
ExtremelySatisfied
Very Satisfied Satisfied SomewhatSatisfied
Not Satisfied N/A
Laptops
2005
2006
2007
2008
2009
2010
2011
2012
Attachment J
Extremely Satisfied Very Satisfied Satisfied Somewhat Satisfied Not Satisfied N/A
2006 31.2 35.1 21.3 8.9 2.5 1.1
2007 28.9 33 22.9 10.6 3.6 0.72
2008 28.7 27.7 22.5 10.8 8.5 1
2009 38.5 24.2 15.4 13.2 7.7 1.1
2010 20 34.7 22.7 14.7 6.7 1.3
2011 26.8 29.7 22.5 12.7 7.2
2012 33 22 22 8 11
Library Survey Results 2006-2012
0
5
10
15
20
25
30
35
40
45
ExtremelySatisfied
Very Satisfied Satisfied SomewhatSatisfied
Not Satisfied N/A
Hours
2006
2007
2008
2009
2010
2011
2012
Attachment J
Extremely Helpful Very Helpful Helpful Somewhat Helpful Not Helpful N/A
2005 53.3 33.3 11.7 1.7 0 0
2006 42.4 44.6 10.1 2.5 0.4 0
2007 48.7 38.6 10.1 1.6 0.48 0.24
2008 40.4 38 16.3 3.3 1.2 0.02
2009 48.9 35.9 12 3.2
2010 46.7 33.3 13.3 1.3 4 1.3
2011 47.3 35.7 13 2.5 0.7 0.7
2012 44 33 16 4 3
Library Survey Results 2005-2012
0
10
20
30
40
50
60
ExtremelyHelpful
Very Helpful Helpful SomewhatHelpful
Not Helpful N/A
Helpful Staff
2005
2006
2007
2008
2009
2010
2011
2012
Attachment J
Extremely Comfortable Very Comfortable Comfortable Somewhat Comfortable Not Comfortable N/A
2006 31.1 41 24.5 3.3 0 0
2007 32.8 37.1 26 3.6 0 0.24
2008 27.7 36.5 25.1 6.9 2.3 1
2009 26.4 39.6 29.7 3.3 1.1
2010 25.7 40.5 20.3 12.2 1.4
2011 28.9 37.9 25.6 5.8 0.7 1.1
2012 35 29 25 8 3
Library Survey Results 2006-2012
0
5
10
15
20
25
30
35
40
45
Comfort of the Library Facility
2006
2007
2008
2009
2010
2011
2012
Attachment J
Extremely Easy Very Easy Easy Somewhat Easy Not Easy N/A
2005 18.3 43.3 30 6.7 1.7 0
2006 17 37.2 33.6 10.5 1.8 0
2007 7.5 39.2 41.6 10.1 0.96 0.48
2008 19.1 35.7 25.3 12.9 2.8 2
2009 18.7 31.9 33 15.4 1.1
2010 14.9 35.1 29.7 14.9 2.7 2.7
2011 14.6 39.6 26 16.1 3.3 0.4
2012 25 34 22 13 6
Library Survey Results 2005-2012
0
5
10
15
20
25
30
35
40
45
50
Finding Materials
2005
2006
2007
2008
2009
2010
2011
2012
Attachment J
Extremely Important Very Important Important Somewhat Important Not Important N/A
2005 55.2 25.9 15.5 3.4 0 0
2006 43.8 39 14.6 2.2 0 0.4
2007 52 31.9 13.8 2.1 0 0
2008 54.6 32.3 10.8 1.5 0.5 0
2009 55 28.6 11 5.5
2010 53.3 28 13.3 2.7 1.3 1.3
2011 46.4 31.2 15.2 5.1 0.7 1.4
2012 52 32 6 7 2 2
Library Survey Results 2005-2012
0
10
20
30
40
50
60
Library's Importance
2005
2006
2007
2008
2009
2010
2011
2012
Attachment J
Daily Weekly Monthly Twice a Semester Once a Semester Never
2005 16.7 41.7 31.7 10 0 0
2006 13.9 48.9 27.4 7.7 1.5 0.7
2007 19.8 44.2 26.8 6.52 1.4 1.2
2008 35.4 42.4 18.6 2.5 0.7 0
2009 33.3 52.7 9.7 3.2 1.1
2010 40 44 10.7 5.3 0 0
2011 27.6 43 21 7 0.7 0.7
2012 39 45 13 1 1 2
Library Survey Results 2005-2012
0
10
20
30
40
50
60
Library Use
2005
2006
2007
2008
2009
2010
2011
2012
Attachment J
Daily Weekly Monthly Twice a Semester Once a Semester Never
2005 5.2 27.6 41.4 20.1 5.2
2006 6.8 24 44.1 17.5 7.6
2007 6.8 23.6 35.7 18.9 10.2 4.3
2008 9 26.1 34.7 15.2 8.5 5.6
2009 6.7 28.1 33.7 1.1 20.2 10.1
2010 10.7 34.7 24 16 8 0
2011 7.3 21.5 33.8 16 10.9 10.5
2012 11 26 33 11 10 9
Library Survey Results 2005-2012
0
5
10
15
20
25
30
35
40
45
50
How often do you ask a librarian for assistance?
2005
2006
2007
2008
2009
2010
2011
2012
Attachment J
More …
Books Video/DVDs Electronic ResourcesLonger Hours Laptops Less Noise Study Rooms
46 78 26 41 19 19 47
Other No Opinion
9
Library Survey Results 2012
0
10
20
30
40
50
60
70
80
90
Are there improvements you would like to see the library make?
Books
Video/DVDs
Electronic Resources
Longer Hours
Laptops
Less Noise
Study Rooms
Other
No Opinion
Attachment J
Faculty/Staff Alumni Local Patron Visitor Commuting Student Distance Ed.
11 5 3 7 32 2
Library Survey Results 2012
Residential Student
57
Patron Type
Faculty/Staff
Alumni
Local Patron
Visitor
Commuting Student
Distance Ed.
Residential Student
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