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2.Information Technology
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1. Disruptive2. Amaon.com
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1. Carr K. David, Best Practice in Reengineering: What Works and
What doesn't in the Reengineering Process, McGraw-Hill, New
York, 1995.
2. Future Role of IT in Business Process Reengineering-
Benchmarking Report, Prosci Research and Publishing
Company,1999.
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3. Hammer Michael, Champy James, Reengineering the
Corporation: A Manifesto for Business Revolution, Harper
Business, New York.1993.4. Martinez Ervin, Successful Reengineering demands IS/Business
Partnerships, Sloan Management Review, V.36, N.4, 1995.
5. Nandagopal Ramachanran, WWW. Role of IT in BPR, Antcrron,
Con / Cgi-bin/ white- papers/ docs,2003.
6. Whisler L. Thomas, Information Technology and Organizational
Change, Wadsworth Pub, Company, Belmont California, 1970.
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