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5/19/2018 test-slidepdf.com http://slidepdf.com/reader/full/test55cf932e550346f57b9c783f 1/12 1 ﺪﻨﻳﺁﺮﻓ ﺩﺪﺠﻣ ﻲﺳﺪﻨﻬﻣ : ﺭﺍﺮﻘﺘﺳﺍ ﻭ ﺍﺮﺟﺍ ﺭﺩ ﺕﺎﻋﻼﻃﺍ ﻱﺭﻭﺎﻨﻓ ﺶﻘﻧ ﺁ ﺡﻭﺭ ﺭﻮﻧ ﷲﺍ - ﺻﻼﺧ ﻪﺸﻳﺭ ﺩﻮﺒﻬﺑ ﺭﻮﻈﻨﻣ ﻪﺑ ﺎﻬﻧﺎﻣﺯﺎﺳ ﺮﻴﻴﻐﺗ ﻱﺍﺮﺑ ﻲﺸﻟﺎﭼ ﺎﻣﺍ ﺬﻓﺎﻧ ﺭ ﺍ ﺰ ﺑ ﺍ ﻚﻳ ﺪﻨﻳﺁﺮﻓ ﺩﺪﺠﻣ ﻲﺳﺪﻨﻬﻣ ﺒﻨﺟ ﻪﻤﻫ ﺭﺩ ﻱﺍ ﻣ ﺎﻬﻧﺁ ﺩﺮﻜﻠﻤﻋ ﻱﺎﻫ ﺷﺎﺑ . ﻱﺭﻭﺎﻨﻓ ﺕﺎﻋﻼﻃﺍ ﻙﺮﺤﻣ ﻥﺍﻮﻨﻌﺑ ﻢﻬﻣ ﺶﻘﻧ ﻚﻳ ﺩﻭﺪﺤﻣ ﺎﻳ ﺪﻨﻨﻛ ﻲﻣ ﺎﻔﻳﺍ ﻲﺳﺪﻨﻬﻣ ﻱﺍﺮﺟﺍ ﻨﻛ . ﺩﺪﺠﻣ ﻲﺳﺪﻨﻬﻣ ﺭﺩ ﺍﺭ ﺕﺎﻋﻼﻃﺍ ﻱﺭﻭﺎﻨﻓ ﺶﻘﻧ ﻪﻟﺎﻘﻣ ﻦﻳﺍ ﻲﻣ ﺢﻳﺮﺸﺗ ﻨﻛ . ﻮﻴﺳﺎﻣﻮﺗﺍ ﺩﺪﺠﻣ ﻲﺳﺪﻨﻬﻣ ﺭﺩ ﺕﺎﻋﻼﻃﺍ ﻱﺭﻭﺎﻨﻓ ﺶﻘﻧ ﺖﺴﻴ ﻧ ﻱﺭﺎﻛ ﻱﺎﻫﺪﻨﻳﺁﺮﻓ ﺎﺑ ﺕﺎﻋﻼﻃﺍ ﻱﺭﻭﺎﻨﻓ ﻕﻮﺳ ﻱﻮﺳ ﻪﺑ ﻥﺎﻣﺯﺎﺳ ﻥﺩﺍﺩ ﺩﺪﺠﻣ ﻲﺳﺪﻨﻬﻣ ﺶﻘﻧ ﻱﺎﻔﻳﺍ ﻙﺮﺤﻣ ﻚﻳ ﻥﺍﻮﻨﻌﺑ ﻣ ﻳﺎﻤﻧ . ﺭﻭﺎﻨﻓ ﻣ ﻩﺯﺎﺟﺍ ﺕﺎﻋﻼﻃﺍ ﺮﺘﺸـﻴﺑ ﻲﻳﺍﺭﺎﻛ ﺎﺑ ﺍﺭ ﺭﺎﻛ ﻭ ﺐﺴﻛ ﻱﺎﻫﺪﻨﻳﺁﺮﻓ ﻥﺎﻣﺯﺎﺳ ﺪﻫﺩ ﺪﻫﺩ ﻡﺎﺠﻧﺍ ﺁ ﺪﺷﺎﺑ ﻒﻄﻌﻨﻣﺮﻴﻏ ﻭ ﻲﻓﺎﻛﺎ ﻧ ﻥﺎﻣﺯﺎﺳ ﺭﺩ ﺕﺎﻋﻼﻃﺍ ﻱﺭﻭﺎﻨﻓ ﻱﺎﻫﺭﺎﺘﺧﺎﺳﺮﻳﺯ ﺮﮔﺍ ﻦﻴﻨﭽﻤﻫ ﻣ ﺍﻮﺗ ﺷﺎﺑ ﺩﺪﺠﻣ ﻲﺳﺪﻨﻬﻣ ﻩﺪﻨﻨﻛ ﻒﻗﻮﺘﻣ . ﻣ ﻱﺎﻬﺼﺼﺨﺗ ﻭ ﻲﻨﻓ ﻪﺒﻨﺟ ﻭﺩ ﺮﻫ ﻞﻣﺎﺷ ﺕﺎﻋﻼﻃﺍ ﻱﺭﻭﺎﻨﻓﺭﺎﺘﺧﺎﺳﺮﻳﺯ ﺕﺎﻧﺎﻜﻣﺍ ﻲﻜﻴﻧﻭﺮﺘﻜﻟﺍ ﺕﺎﻃﺎﺒﺗﺭﺍ ﻭ ﺮﺒﺘﻌﻣ ﻲﻜﻳﺰﻴﻓ ﺕﺎﻣﺪﺧ ﻪﻛ ﺖﺳﺍ ﻥﺁ ﻲﺘﻳﺮﻳﺪ ﻲﻣ ﻢﻫﺍﺮﻓ ﻥﺎﻣﺯﺎﺳ ﻥﻭﺮﻴﺑ ﻭ ﻥﻭﺭﺩ ﺯﺍ ﺍﺭ ﻩﺩﺮﺘﺴﮔ ﺭﻭﺁ ﻩ ﺍﻭ ﺪ ﻴ ﻠ ﻛ ﻱﺎ ﻫ ﺎ ﺘ ﺧ ﺎ ﺳ ﺮ ﻳ ﺯ ﻭ ﻲ ﺳ ﺎ ﻴ ﻗ ﺮ ﻜ ﻔ ﺗ ﺕ ﺎ ﻋ ﻼ ﻃ ﺍ ﻱ ﺭ ﻭ ﺎ ﻨ ﻓ ﺪ ﻨ ﻳ ﺁ ﺮ ﻓ ﺩ ﺪ ﺠ ﻣ ﻲ ﺳ ﺪ ﻨ ﻬ ﻣ - ﻣﺪﻘﻣ ﺏﻼﻘﻧﺍ ﺯﺍ ﺲﭘ ﻩﺭﻭﺩ ﺭﺩ ﻪـﻧﻮﮔ ﻪﺑ ﺖﺑﺎﻗﺭ ﺕﺎﻋﻼﻃﺍ ﺮﺼﻋ ﺭﺩ ﻭ ﻲﺘﻌﻨﺻ ﻪـﭽﻧﺎﻨﭼ ﻪـﻛ ﺖـﺳﺍ ﺪﻳﺪـﺷ ﻱﺍ ﺩﺭﻮـﺧ ﺪﻫﺍﻮﺧ ﺖﺴﻜﺷ ﹰ ﻨ ﺌ ﻤ ﻄ ﻣ ﺪﻫﺪﻧ ﺮﻴﻴﻐﺗ ﺍﺭ ﺩﻮﺧ ﻭ ﻩﺪﻧﺎﻣ ﺎﺘﺴﻳﺍ ﻭ ﺖﺑﺎﺛ ﻂﻳﺍﺮﺷ ﺭﺩ ﻲﻧﺎﻣﺯﺎﺳ . ﻱﺍﺮـﺑ ﺍﺬـﻟ ﺳ ﻡﺎﻤﺗ ﺎ ﺎﻬﻧﺎﻣ ﺭﻭﺮﺿ ﻮـﻧ ﺯﺍ ﺍﺭ ﺩﻮﺧ ﻪﻛ ﺖﺳﺍ ﺪـﻨﻳﺎﻤﻧ ﺩﺪـﺠﻣ ﻒـﻳﺮﻌﺗ ﻭ ﻲﻫﺪﻧﺎﻣﺯﺎـﺳ . ﺩﺭﻮـﻣ ﻱﮊﻮﻟﻭﺪـﺘﻣ ﻲﻫﺪﻧﺎﻣﺯﺎﺳ ﺪﻳﺪﺠﺗ ﻦﻳﺍ ﻱﺍﺮﺑ ﻩﺩﺎﻔﺘﺳﺍ ﻛ ﻱﺎﻫﺪﻨﻳﺁﺮﻓ ﺩﺪﺠﻣ ﻲﺳﺪﻨﻬ ﺎﻛ ﻭ ﺐ ﻲﻣ ﺸﺑ . ﻫ ﭙﻤﭼ ﻭ ) ۹۹۳ ( ﻥﺎﻴﺑ ﻣ ﺪﻨﻨﻛ : » ﺮﺳ ﺯﺍ ﺰﻴﭼ ﻪﻤﻫ ﻦﺘﺨﻳﺭ ﻢﻫ ﻪﺑ ﻡﻮﻬﻔﻣ ﻪﺑ ﺭﺎﻛ ﻭ ﺐﺴﻛ ﺪﻨﻳﺁﺮﻓ ﺩﺪﺠﻣ ﻲﺳﺪﻨﻬﻣ ﻲﻣ ﻂﺧ ﺷﺎﺑ « . ﻦﻳﺪـﻨﭼ ﻲـﻃ ﺭﺩ ﻩﺪـﻣﺁ ﺖـﺳﺪﺑ ﺪﻳﺎﻘﻋ ﻪﻤﻫ ﺭﺎﻛ ﻭ ﺐﺴﻛ ﻱﺎﻫﺪﻨﻳﺁﺮﻓ ﺩﺪﺠﻣ ﻲﺳﺪﻨﻬﻣ ﺭﺩ ﻲﻣ ﻪﺘﺷﺍﺬﮔ ﻱﺭﺎﻨﻛ ﻪﺑ ﻝﺎﺳ ﺭﺎﻛ ﻭ ﺐﺴﻛ ﻡﺎﺠﻧﺍ ﻱﺍﺮﺑ ﺪﻳﺪﺟ ﺪﻳﺎﻘﻋ ﻭ ﺩﻮﺷ ﻲـﻣ ﻪـﺋﺍﺭﺍ ﺮـﺿﺎﺣ ﺮﺼﻋ ﺭﺩ ﺩﻮـﺷ . ﻤﻫ ﻲﭙﻤﭼ ﻭ ) ۹۹۳ ( ﺪﻨﻨﻛ ﻲﻣ ﻥﺎﻴﺑ : » ﺮـﻜﻔﺗ ﻪـﺑ ﺩﺎـﻘﺘﻋﺍ ﺭﺎـﻛ ﻭ ﺐﺴﻛ ﻱﺎﻫﺪﻨﻳﺁﺮﻓ ﺩﺪﺠﻣ ﻱﺪﻨﻬﻣ ﺐﻠﻗ ﺘﺴﻣﺮﻴﻏ ﻲﻣ ﺷﺎﺑ « . ﻪـﻛ ﺍﺭ ﺩﻮـﺧ ﺮـﻴﻐﺘﻳﻻ ﻭ ﻲﻤﻳﺪـﻗ ﺕﺎﺿﻭﺮﻔﻣ ﻭ ﻦﻴﻧﺍﻮﻗ ﺩﻮﺑ ﺪﻨﻫﺍﻮﺧ ﺭﻮﺒﺠﻣ ﺎﻬﻧﺎﻣﺯﺎﺳ ﺍﺭ ﺎﻬﻧﺁ ﻭ ﻪﺘﺧﺎﻨﺷ ﺪﻨﺘﺴﻫ ﺭﺎﻛ ﻭ ﺐﺴﻛ ﺪﻳﺪﺟ ﻱﺎﻬﺷﻭﺭ ﻱﺍﺮﺟﺍ ﻊﻧﺎﻣ ﻨﻨﻛ ﻙﺮﺗ . ﺕﺎﻋﻼﻃﺍ ﻱﺭﻭﺎﻨﻓ ﺶﻘﻧ ﺩﺭﻮﻣ ﺭﺩ ﻪﻟﺎﻘﻣ ﻦﻳﺍ ﻭ ﺩﺪﺠﻣ ﻲﺳﺪﻨﻬﻣ ﺭﺍﺮﻘﺘﺳﺍ ﻭ ﺍﺮﺟﺍ ﺭﺩ ﻪـﻜﻨﻳﺍ ﺁ ﻪـﻧﻮﮕﭼ ﻩﻮﻴﺷ ﺮﺑ ﻲﻣ ﺮﻴﺛﺄﺗ ﻥﺎﻣﺯﺎﺳ ﺭﺩ ﺭﺎﻛ ﻭ ﺐﺴﻛ ﻡﺎﺠﻧﺍ ﻱﺎﻫ ﺭﺍﺬﮔ ﻲﻣ ﺚﺤﺑ ﻨﻛ . ﺕﺎـﻋﻼﻃﺍ ﻱﺭﻭﺎـﻨﻓ ﺖـﺳﺍ ﺭﺩﺎـﻗ [email protected] ﻧﺎﮔﺭﺯﺎﺑ ﻱﺎﻬﺸﻫﻭﮋﭘ ﻭ ﺕﺎﻌﻟﺎﻄﻣ ﻪﺴﺳﻮﻣ ﺮﮕﺸﻫﻭﮋﭘ - - 1 2 . Information Technology 3 . Enabling 4 . Constraining 5 . Automating 6 . Business Process Reengineering 7 . Hammer & Champy 8 . Discontiniuos Thinking
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2.Information Technology
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4. Constraining5. Automating
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1. Carr K. David, Best Practice in Reengineering: What Works and
What doesn't in the Reengineering Process, McGraw-Hill, New
York, 1995.
2. Future Role of IT in Business Process Reengineering-
Benchmarking Report, Prosci Research and Publishing
Company,1999.
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3. Hammer Michael, Champy James, Reengineering the
Corporation: A Manifesto for Business Revolution, Harper
Business, New York.1993.4. Martinez Ervin, Successful Reengineering demands IS/Business
Partnerships, Sloan Management Review, V.36, N.4, 1995.
5. Nandagopal Ramachanran, WWW. Role of IT in BPR, Antcrron,
Con / Cgi-bin/ white- papers/ docs,2003.
6. Whisler L. Thomas, Information Technology and Organizational
Change, Wadsworth Pub, Company, Belmont California, 1970.
