For over 18 years, Cygnet has been fulfilling its commitment of delivering customer
success. With SAP, we take our commitment to the next level.
Implementation and selection of the right SAP product
and product licenses for S/4HANA and ByD for on-premise
as well as cloud deployment
SAP Reseller Partner
Provide infrastructure services for all SAP Product
solutions, database including HANA & all OS Platforms
Infrastructure as a Service (IaaS)
Ensuring business continuity and sustained growth
through innovation & stabilization
Application Maintenance Services
Fully Integrated and automated ASP/GSP &
EWB Solution from Cygnet Infotech
GSP services & E-Way Bill
24/7 help desk for data center services to ensure
availability, performance and stability
Data Center & Managed Services
Cygnet supports businesses across the entire SAP lifecycle – from strategy, product selection, implementation, migration,
maintenance and ongoing operations. This enables organizations to leverage our expertise in any area, to gain a vantage
point, and to address both current and future requirements.
MANAGED
SERVICES
CLOUD MIGRATION
SUPPORT
APPLICATION
SERVICES
INFRASTRUCTURE AS A
SERVICE SUPPORT
CYGNET DATA
CENTER
▪ ISO/IEC 27001:2013 certified
▪ 99.982% Availability
▪ Highly Extensive Secure Network
▪ Microsoft Azure Partner for migration
support
Cygnet ensures business continuity, risk management and global compliance with its
state-of-the-art hardware & infrastructure capabilities.
• End-to-end SAP S/4HANA & Business ByDesign on
premise and cloud Implementation
• BI / BO / CRM / Portal / PO Implementation
• Version and Function Upgrade Services
• Rollout Implementation services
SAP Implementation Services SAP Resources for Implementation, Development and Support• Timely availability of SAP Consulting, ABAP, Mobile, Fiori,
Functional, Basis and Security Resources across all
Product Lines
• Consulting advisory, audit and project management
services
• Custom development, performance optimization, FS-TS
design and support through SDLC for WRICEF objects
• Deputation of skilled and experienced SAP consultants
• Consultants Services to SAP Partners as well as end clients
• Project Development as per clients requirements
• Each consultant has experience with at least 2 life cycles
SAP Development Services
• 24/7 onsite, offsite, online support services
• Support on existing SAP Product, application
development & configuration
• Training to new users
• Finetuning on configuration
SAP Application Management and Support Services
• Application development and PI/ PO/ API integration of SAP
with Payment gateway, vendor portal, GSTN/ NIC for E-waybill
• SAP FIORI Application, Customer Application Development, SAP
Mobile Solution
• Third Party Application Integration with SAP
• Report Creation and Programming
• Data Migration Services
SAP Integration Services
GSP Services
• Data Validation
• Returns filing
• Asynchronous operation & bulk-uploads
• Reconciliation with multi-layered engine
• Communication with GSTN
SAP S/4HANA SAP Business ByDesign ASP/GSP Solution
OFFER
INGS
ACCELER
ATORS
Leveraging Cygnet’s full range
of S/4 HANA capabilities
translates to a fully integrated,
highly optimized environment
that helps ensure desired
results for an initiative,
including lower costs and risks,
and higher business value.
▪ Pre-designed process map as per
industry practices
▪ Value based delivery methodology
for implementation strategy,
templates, and pre-developed
solutions
Highly modular and flexible
SAP ByD services & an agile
delivery approach helps you
optimize your critical business
processes and allows you to
scale faster without
compromising business growth
▪ Preconfigured templates for
master data and transaction
data uploads
▪ Cygnet defines business process
flow (template) based on the
business criticality
▪ Accelerated implementation
with manufacturing specific
solutions
Comprehensive GSP/ASP solution
for end-to-end data validation and
tax returns filing needs to help
customers comply with regulatory
compliances.
▪ Cygnet delivers sample code
design based on SAP standard
helps to reduce effort by nearly
70%
▪ FS & TS based on common
industry requirements which
reduces effort by more than 50%
Implementation Upgrade/MigrationHosting & Managed
Services
OFFER
INGS
ACCELER
ATORS
Leverage Cygnet’s expertise in:
1. New Implementation
2. System Conversion
3. Landscape Transformation
4. Landscape Consolidation
▪ Pre-configured trial systems –
role based self-led evaluation of
SAP S/4HANA, both on-premise
as well as on the cloud
▪ Cygnet adopts SAP best
practices for integration into
cloud lines-of-business
solutions
▪ Preconfigured templates for
master data and transaction
data uploads
▪ Pre-defined data mappings for
data migration
▪ Mapping requirements against
predefined migration objects
and best practices for seamless
migration
• Phased approach to ensure
least disruption and
business continuity
• Technical and Functional
Upgrade
• Platform/ Database
Migration
▪ Template sizing for customer usage
requirement, highly scalable
infrastructure
▪ Documented installation procedures
for speedy deployment &
automated alerting mechanism
▪ Pre-defined responsibility matrix and
working governance mechanism for
the management of hosting services
• ISO/IEC 27001:2013
compliant & VAPT certified
Data Center
• Expertise in SAP, BI
Analytics, Microsoft and
Oracle Application Hosting
and Managed Services
Our SAP Application Management Services (AMS) provide sustained support, cost-
effective operations and improvement of SAP solution-based landscapes.
Application Support
Legal changes, Enhancements,
Event Handling, Partner
Collaboration, Rationalization,
Landscape Integration, Automation
Enhance Business
Processes
Enhance SAP Footprint, Enforce
Best practices, Process Assessment,
Incident Problem Management
IT Change
Management
Service Requests, Change Requests,
Training/Data Management
Proactive Services for SAP
Applications
24/7 availability, Proactive
Monitoring, Operations
Management, DRP Testing,
Upgrades, Release Management,
Configuration Management
Application Management Services
Help Desk
(Application Support)
Application
Maintenance
Application
Development
Application
Operations
End-user support for applications
including:
▪ User Administration
▪ Call Routing
▪ Call Prioritization
▪ Call Monitoring
▪ Initial Triage
Applications support services including:
▪ Analysis
▪ Functional Requirements
▪ System Design
▪ Configuration
▪ Break/Fix
Provide patch release implementation
and testing, database optimization, and
interface management
Development services including:
▪ Technical Specifications
▪ Programming
▪ Unit Testing
▪ Data Dictionary
▪ Break/Fix
Provide leadership, resources, and
support for ongoing initiatives, including
upgrades, new functionality, and
geographic roll-outs
▪ Provide Interfaces, EDI, Batch Job
Management, Application Security,
Release Changes Version Control, and
Change Control
▪ Provide remote application and
database monitoring
▪ Perform maintenance and tuning
Database
Management
Support and Account
Management
Technical
Operations
Application
Operations
Provide database management services
including:
▪ Administration and Tuning
▪ Extension Management
▪ Monitoring
▪ Single Point of Contact for all service
delivery issues
▪ Service delivery compliance
management
▪ Service SLO and quality management
▪ Customer relationship management
▪ Overall resource planning and
management
System management services including:
▪ SAP System Administration
▪ Backup and Recovery
▪ Operating System Updates
▪ Incident and Change Management
▪ Performance Management
Operate and measure service against
SLOs including:
▪ Application Monitoring
▪ SLO Management
▪ Service Reporting
▪ Issue Management
▪ QA Reviews
▪ Risk Reviews
SAP Implementation of ByD & S/4HANA & Upgrade Audit Services
GST Integration & E-Way Bill Solution for SAP R/3, ECC 6 and S/4 HANA
SAP ECC S/4H Implementation, AMS Support, Upgrade and Migration Support
CRM Implementation and AMS / Migration Support
SAP Technical & Function Upgrade Services in SAP ERP & other product lines
Enterprise Application Integration – SAP PI / PO Implementation and API/ Web service integration
GST
BI/BO Implementation and integration with SAP and non-SAP data sources
ASP & GSP
ServicesE-Way Bill
Solution
Returns
Filing
SAP
Integration
Fully Integrated & Automated
ASP/GSP & E-Way Bill Solution
Our end-to-end data validation and return filing seamlessly aligns with the SAP ecosystem to help comply
with regulatory compliances and avail input tax credit. Our readymade solution is available on SAP R/3, ECC &
S/4 HANA.
Some of our SAP Customers
Rapid Productization
Partnering with you at each engagement
level, right from
Ideation to deployment & support
Rapid Timelines
Taxation
Suite
Market leader in Tax compliance
solutions (GST) & SAP integration
capabilities
Highly connected teams with
comprehensive skill-sets; 24 x 7
data center operations
World Class Hosting
Capabilities
Better, faster, cost-effective
solution deployment &
delivery
Industry Expertise
Rapid deployment of
standardized processes in
line with Industry specific
processes & requirements
Global Consulting
Capabilities
Cygnet CoE has deep industry
knowledge and extensive
experience in delivering
customer success
We are a one-stop shop SAP Partner for all your business transformation needs, from advisory
to migration and support.
Founded in 2000 with Offices
in 6 Countries
800+ Employees - Delivered
2000+ Projects
Development Process Driven
by Agile Methodology
95% Client Retention
18 Years of Experience Serving
250+ Clients Across 29 Countries
Cutting Edge Products &
Solutions
Empowering lives globally with technology enabled
business solutions
QUALITY & SECURITY BENCHMARKS
TECHNOLOGY PARTNERS
MEMBERSHIPS
High End Software & Application
Engineering
▪ Agile Application Development, Support &
Maintenance
▪ Nearshore / Offshore
▪ Platform Architecture
▪ Application Quality Assurance
▪ Codeless Testing Solution
▪ Enterprise Mobility
▪ Smart City Solution
▪ Tax Technology
▪ Blockchain Solution
▪ HR Automation
▪ Cloud Enablement
▪ Consulting & Advisory
▪ Market leaders in India (GST), introducing
offerings in the GCC region, and envisioning
setting footprints in the UK.
▪ Self-envisioned four pronged strategy has
propelled growth by 42% in FY 2017-18 vis-à-
vis FY 2016-17
▪ Cygnet collaborates with Bitbank, Luxembourg
for IBISA project (Inclusive Blockchain
Insurance using Space Assets) to serve farmers
across the world and solve major agricultural
issues by utilizing Blockchain technology
▪ 800+ employees globally
▪ Delivered 2000+ projects with very high client
retention
▪ Serving 1000+ clients in 35 countries
▪ Strengthen focus on emerging
technologies by building solutions on
Blockchain, Machine Learning, IoT,
Analytics
▪ Strategic acquisitions in the pipeline
▪ Risk mitigation assisted with quick ramp
ups
▪ Increasing our global presence by
establishing offices in geographies with
high growth potential
Services & Solutions Recent Milestones Strategic Outlook
Cygnet’s transformation strategy focuses on integrated & collaborative technology
solutions to empower business globally.
We provide Scale and Speed,
enabling businesses to achieve
significantly more at reduced costs
Product Engineering
Enterprise Mobility
SAP
MicrosoftJavaCloudMobilePHP
TestingWhiz
GSTCygnature
ePubHub
BlockChain
AI & Machine Learning
IoT
AR & VRHRINNOVA
Cygneto Apps
Application Testing
Content Management
Enterprise Software Development
Managed Services
We have a strategic approach which focuses on delivering continuous process
improvement, innovation and stabilization for Enterprise & SMB customers on ECC,
S/4HANA, Business ByDesign, PI/PO, BI/BO. You can count on us to deliver the
results.
Success Stories
Western Refrigeration is one of the largest manufacturers of commercial refrigeration equipment in India.
They started as a trading company with supply of air-conditioning and refrigeration parts in 1972. Owing to their
expertise and success, they forayed into setting up cooling plants, and then ventured into the manufacturing of horizontal
coolers and freezers.
Key Project Deliverables
▪ Cygnet SAP team helped them implement automated and streamlined
stock transfer order process
▪ Data Management from a single location
▪ Cygnet provided an automated process in which the original data of
Purchase Order (PO) value gets fetched including the basic price of the
product, freight, and margin value while maintaining the Pro-forma
invoice
▪ Auto determined freight and other expenses at the time of billing which
helped reduce human intervention by 80%
Platform: SAP ECC 6.0
Modules: SD, MM, FI, ABAP
Streamlined Stock Transfer process with SAP implementation for one of the largest manufacturers of Commercial Refrigeration Equipment
Business Challenge
As one of the leading manufacturers of commercial refrigeration
equipment, our client faced severe challenges to manage stock
transfer from the manufacturing plant to the depot, as the
margin of stock was mishandled by depot users.
Client is one of the leading Oil & Gas companies in India with global operations across the hydrocarbon value chain. Their
domains span exploration and production to the eventual oil retail market. They have premier on-shore and off-shore oil
and gas blocks, with theirs being the country’s largest producing gas block.
Key Project Deliverables
▪ Cygnet played a key role as a strategic partner to help define a roadmap
to seamlessly transition to GST
▪ Cygnet provided a single login for managing all their businesses/
branches/ locations/units
▪ Efficient Reconciliation for processing and distribution of invoices in
appropriate sections of GSTR 1 and GSTR 2. Our system allowed our
client to avail accurate reconciliation of GSTR-2A and purchase register
▪ Standardized and automated process for invoice capturing, Bulk Inward
and Outward supply data with minimal files into Excel, CSV and JSON
format allowed for effective supply file mapping
▪ Our system enabled vendor registration, allowing verification with DSC
(Digital Security Certificate) and integration with Aadhar number
Platform: SAP ECC 6.0
Modules: SD, MM, FI, ABAP
Database: Oracle
GST compliant SAP integrated solution for a leading Oil & Gas player in India
Business Challenge
They were faced with issues with identifying the condition types which
determined what tax type (CGST/SGST/IGST) and how much tax was
applicable on goods for import/export . Data duplication of invoices and
data inconsistencies were among the other key pain points which
needed to be fixed.
India’s leading credit Cooperative Society is one of the leading multi-state credit co-operative societies in India, providing
secure financial services and products. It has 800+ branches across India with 2 million members, 3.7 lakh advisors, and
more than INR 8000 crores of deposit. They have been successful in extending financial services to low income, rural areas
where penetration is traditionally poor.
Key Project Deliverables
▪ Cygnet’s solution was specifically designed to handle 2 million+
customer transactions and bring them on to a digital platform
▪ Cygnet developed mobile applications where users could easily connect
and operate their bank accounts digitally
▪ Cygnet’s SAP solution was designed specifically to handle high-volume
transactions and to integrate web services using XML data transfer
between external/mobile application and SAP backend system using SAP
middleware
▪ Effectively, accurately and efficiently manage payables and receivables
▪ Process multiple types of electronic fund transfers like online insurance
payments, credit, deposit, fund transfers and loans
Platform: SAP ECC 6.0, SAP EHP 7
Modules: PO 7.5, PI 7.4
Database: Sybase, SAP Mobilizer 2.1
Mobile App Platform: Android
Mobile Banking solution for secured & reliable data transfer using SAP Integration for India’s leading Credit Co-Operative societies
Business Challenge
Client’s vision was to provide digital banking services to their
consumers for majority of their banking needs, enhance customer
interaction and accounting transactions for businesses. Their legacy
system was unable to provide intended results within a set timeframe
and was not scalable enough to handle future growth and flexible
enough to adopt fast changing business requirements.
Cygnet Infotech LLC
125 Village Boulevard, Suite 315,
Princeton, New Jersey 08540
+1-609-245-0971
www.cygnet-infotech.com
+61-280-147-206
South Africa
+27 (0) 21 3002981
UK
+44-20-8099-1653
Australia
Germany
+49 3222 1090 129
India (Pune)
+91-20-30226125
India (Mumbai)
+91-22-62816121
Cygnet Infotech Pvt. Ltd.
16-Swastik Society, Nr. AMCO Bank, Stadium
Circle, Navrangpura, Ahmedabad, Gujarat
+91-79-67124000
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