Strengthening Public/Private
Partnerships in Preparedness
Diana McClureBusiness Resiliency Program Manager
IBHS
September 16, 2009
National Preparedness Month
ACP – Hurricane Katrina Lessons
ACP Lesson 1 - Emphasize the need for greater business continuity planning in
the small and mid-sized business sector. Considering the Fortune 500 companies
have the resources to hire business continuity staff or experienced consultants,
small companies do not have the sameluxury. ACP should organize seminars
through the local chambers of commerceto help educate and guide these
organizations on how to develop their own plans.
ACP Next Steps
Partnerships and Collaboration
• U.S. Chamber of Commerce• Regional and local Chambers• Association of Contingency
Planners• Disaster Recovery Institute
International (DRII)• Small Business Development
Centers• Trade Associations• Public Entities• Universities• Non-profits
3M members:96% small
businesses<100 employees
Resiliency
• Culture of preparedness
• Shared responsibility– personal– neighborhood– community
• Business– Over 97% of businesses
are < 100 employees
Community Emergency Response Teams
• Civilian emergency work force
• Community self-sufficiency
• Adjunct to local emergency services
• Training – 17.5 hours
• Encourage preparedness, hazard ID and mitigation
Types of Buildings – Why is CERT Important?
CERT Training
• Disaster Preparedness
• Disaster Fire Suppression
• Disaster Medical Operations Part I
• Disaster Medical Operations Part II
• Light Search and Rescue Operations
• Disaster Psychology and Team Organization
• Course Review and Disaster Simulationhttps:/www.citizencorps.gov/cert/about.shtm
CERT Programs - Examples
• Los Angeles Fire Department
• North Carolina Gov. Office
• Tulsa OK – Red Cross
• Louisiana– Iberia Parish– Orleans Parish– Jefferson Parish
Challenges
• Personal responsibility or “let someone else do it”
• Motivation factors
• Time restraints
• Cost – in $$ and personnel time
• Building specific, block, neighborhood
• Can large businesses help smaller ones?
Next Steps – Ideas for ACP
• Work with Mayor's Office of Emergency Preparedness to spread the preparedness message– CERT– Open for Business®
“Preparedness is an essentialelement of a resilient and secure Nation.”
Presidential Proclamation, September 4, 2009
For more information
www.DisasterSafety.org
Diana McClure
(617) 879-3145
DISCLAIMER
IBHS SHALL HAVE NO LIABILITY, IN NEGLIGENCE, TORT OR OTHERWISE
WITH RESPECT TO THE USE OF ANY OF THE INFORMATION AND/OR
PRACTICES DESCRIBED IN THIS SLIDESHOW. ALTERATIONS OR
MODIFICATIONS TO ANY OF THE CONTENT OF THIS SLIDESHOW ARE
THE SOLE RESPONSIBILITY OF THE PERSON AND/OR BUSINESS MAKING
SUCH ALTERATIONS OR MODIFICATIONS. NOTHING CONTAINED IN THIS
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RELIED UPON OR USED, BY ANY PERSON AND/OR BUSINESS AS LEGAL
ADVICE.
San Diego Chapter – 8.15.06
San Diego Chapter
What Worked
• Used IBHS training materials– 75 causes of disaster & benefits of planning– PowerPoint presentation– “Why Planning Is Important”– “What About Costs?” in toolkit
• Asked audience about their experiences and used ACP members’ experiences
• Handed out training slides and local websites—business & family disaster planning
What Worked
• ACP – Registration on San Diego chapter website– Members recruited attendees– Three ACP members participated & helped with
workshop questions
• Participants– Targeted
• 50 or fewer employees/company• Companies without business continuity planners on
board
– Included credit unions, health care, government, schools
Central Florida Chapter
• One-on-one training for individual company
• Contract Packaging Association—4.9.06
• 2007 workshops– Governor’s Hurricane Conference workshop (FL)– HELPS conference/Orlando FL
• Estimated time to complete plan =16 hours
Oklahoma Chapter - Disaster Resistant Business Council
Ann Patton, Open for Business, Institute for Business & Home Safety;Rick Myers, Association of Contingency Planners, Oklahoma Chapter;
Linda Muirheid, Tulsa City-County Health Department;Sandy Cox, Bank of Oklahoma (co-chair);
Dave Hall, State Farm Insurance (co-chair); Claudia Arthrell, Family & Children’s Service, Oklahoma;
Crystal Kline, Mayor’s Citizen Corps;Tim Lovell, Mayor’s Citizen Corps;
Dennis Currington, Tulsa Metro Chamber; Bob Roberts, RD Flanagan & Associates
Open for Business® in CA
• Chambers of Commerce– Napa– San Diego East County– Orange– Los Angeles
• ACP Chapters– Los Angeles– Orange County– San Diego
• L.A. Dept. of Water & Power• L.A. Public Health
WACE Program of the
Year
Open for Business® in Colorado
• Rocky Mountain Insurance Information Association
• Colorado Rocky Mountain ACP Chapter
• Focus on RMIIA natural constituency – insurance companies & agents
• The “sale” was legislative agenda – OFB was add on
• Democratic National Convention
San Antonio TX chapter
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