Strengthening Public/Private

Partnerships in Preparedness

Diana McClureBusiness Resiliency Program Manager

IBHS

September 16, 2009

National Preparedness Month

ACP – Hurricane Katrina Lessons

ACP Lesson 1 - Emphasize the need for greater business continuity planning in

the small and mid-sized business sector. Considering the Fortune 500 companies

have the resources to hire business continuity staff or experienced consultants,

small companies do not have the sameluxury. ACP should organize seminars

through the local chambers of commerceto help educate and guide these

organizations on how to develop their own plans.

ACP Next Steps

Partnerships and Collaboration

• U.S. Chamber of Commerce• Regional and local Chambers• Association of Contingency

Planners• Disaster Recovery Institute

International (DRII)• Small Business Development

Centers• Trade Associations• Public Entities• Universities• Non-profits

3M members:96% small

businesses<100 employees

Resiliency

• Culture of preparedness

• Shared responsibility– personal– neighborhood– community

• Business– Over 97% of businesses

are < 100 employees

Community Emergency Response Teams

• Civilian emergency work force

• Community self-sufficiency

• Adjunct to local emergency services

• Training – 17.5 hours

• Encourage preparedness, hazard ID and mitigation

Types of Buildings – Why is CERT Important?

CERT Training

• Disaster Preparedness

• Disaster Fire Suppression

• Disaster Medical Operations Part I

• Disaster Medical Operations Part II

• Light Search and Rescue Operations

• Disaster Psychology and Team Organization

• Course Review and Disaster Simulationhttps:/www.citizencorps.gov/cert/about.shtm

CERT Programs - Examples

• Los Angeles Fire Department

• North Carolina Gov. Office

• Tulsa OK – Red Cross

• Louisiana– Iberia Parish– Orleans Parish– Jefferson Parish

Challenges

• Personal responsibility or “let someone else do it”

• Motivation factors

• Time restraints

• Cost – in $$ and personnel time

• Building specific, block, neighborhood

• Can large businesses help smaller ones?

Next Steps – Ideas for ACP

• Work with Mayor's Office of Emergency Preparedness to spread the preparedness message– CERT– Open for Business®

“Preparedness is an essentialelement of a resilient and secure Nation.”

Presidential Proclamation, September 4, 2009

For more information

www.DisasterSafety.org

Diana McClure

dmcclure@ibhs.org

(617) 879-3145

DISCLAIMER

IBHS SHALL HAVE NO LIABILITY, IN NEGLIGENCE, TORT OR OTHERWISE

WITH RESPECT TO THE USE OF ANY OF THE INFORMATION AND/OR

PRACTICES DESCRIBED IN THIS SLIDESHOW.  ALTERATIONS OR

MODIFICATIONS TO ANY OF THE CONTENT OF THIS SLIDESHOW ARE

THE SOLE RESPONSIBILITY OF THE PERSON AND/OR BUSINESS MAKING

SUCH ALTERATIONS OR MODIFICATIONS.  NOTHING CONTAINED IN THIS

SLIDESHOW IS INTENDED OR WRITTEN TO BE USED, NOR MAY IT BE

RELIED UPON OR USED, BY ANY PERSON AND/OR BUSINESS AS LEGAL

ADVICE.

San Diego Chapter – 8.15.06

San Diego Chapter

What Worked

• Used IBHS training materials– 75 causes of disaster & benefits of planning– PowerPoint presentation– “Why Planning Is Important”– “What About Costs?” in toolkit

• Asked audience about their experiences and used ACP members’ experiences

• Handed out training slides and local websites—business & family disaster planning

What Worked

• ACP – Registration on San Diego chapter website– Members recruited attendees– Three ACP members participated & helped with

workshop questions

• Participants– Targeted

• 50 or fewer employees/company• Companies without business continuity planners on

board

– Included credit unions, health care, government, schools

Central Florida Chapter

• One-on-one training for individual company

• Contract Packaging Association—4.9.06

• 2007 workshops– Governor’s Hurricane Conference workshop (FL)– HELPS conference/Orlando FL

• Estimated time to complete plan =16 hours

Oklahoma Chapter - Disaster Resistant Business Council

Ann Patton, Open for Business, Institute for Business & Home Safety;Rick Myers, Association of Contingency Planners, Oklahoma Chapter;

Linda Muirheid, Tulsa City-County Health Department;Sandy Cox, Bank of Oklahoma (co-chair);

Dave Hall, State Farm Insurance (co-chair); Claudia Arthrell, Family & Children’s Service, Oklahoma;

Crystal Kline, Mayor’s Citizen Corps;Tim Lovell, Mayor’s Citizen Corps;

Dennis Currington, Tulsa Metro Chamber; Bob Roberts, RD Flanagan & Associates

Open for Business® in CA

• Chambers of Commerce– Napa– San Diego East County– Orange– Los Angeles

• ACP Chapters– Los Angeles– Orange County– San Diego

• L.A. Dept. of Water & Power• L.A. Public Health

WACE Program of the

Year

Open for Business® in Colorado

• Rocky Mountain Insurance Information Association

• Colorado Rocky Mountain ACP Chapter

• Focus on RMIIA natural constituency – insurance companies & agents

• The “sale” was legislative agenda – OFB was add on

• Democratic National Convention

San Antonio TX chapter