Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Einat’s World
Einat Shimoni, VP and senior analyst
Einat Shimoni is a EVP and senior analyst at STKI.
Einat has been analyzing and researching enterprise applications, knowledge and analytics markets for the past 17 years. Her research covers various Enterprise Applications areas, such as ERP, CRM, Social CRM, BI & Analytics, BPM, Web and social media tools..
She provides in-depth analysis on these markets with a special emphasis on the Israeli IT market reality. She frequently lectures at conferences, courses and workshops.
Einat holds a BA in social studies from Bar-Ilan University and an MBA from Tel-Aviv University.
What I cover
Enterprise Application Strategies : ERP, CRM and Vertical core suites, SaaS
Knowledge Management Strategies: ECM, enterprise search, collaboration, web 2.0 in the organization
Business Intelligence and Analytics Strategies
Enterprise Portal Strategies
BPM - Business Process Management- Strategies
MDM
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Round Tables 2013
Topic Date Analyst
Business Intelligence and Analytics - the next generation 29.04.13 Einat Shimoni
Enterprise Portals and Social networks 11.11.13 Einat Shimoni
SAP user organizations 16.12.13 Einat Shimoni
Einat Shimoni Copyright@2014 Do not remove source or attribution
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Upcoming Round Tables 2014
Topic Date Analyst
Enterprise search and text analysis 30.04.14 Einat Shimoni
Analytics - the next frontier 12.05.14 Einat Shimoni
API and Filters Economy 14.05.14 Einat Shimoni, Pini Cohen, Galit Fein
Trends in Learning Mngt Systems 26.05.14 Einat Shimoni, Galit Fein
SAP HANA 23.06.14 Einat Shimoni, Pini Cohen
Einat Shimoni Copyright@2014 Do not remove source or attribution
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Inquiries
Cloud
Applications 45%
Infrastructure + Operation 18%
Security + Cyber 12%
IT Organisation 10%
Network 5%
Mobile 4%
Cloud 3%
Open Source
3%
Inquiries Dec 13- March 14
Applications
Infrastructure + Operation
Security + Cyber
IT Organisation
Network
Mobile
Cloud
Open Source
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Trends - Einat
Becoming process-oriented. If it's not a part of a business process, it is doomed to fail
The next wave of BI projects will be analytics, and most of the organizations still haven't begun to realize the great potential that analytics can offer
The main emphasis is the (internal) user experience. In ERP this means increased investment in UI, portals and mobile
Text analytics is HOT! Organizations are willing to try it and we are going to see many pilots and POCs
New channel/digital/ point of interaction mini-projects that create an "instant" impact on customer experience
Knowledge Management
ERP
BI and Analytics
BI and Analytics
CRM
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Trends - Einat
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Cloud
:ח מטריקס בנושא דפוסי שימוש במחשוב ענן"על פי דו
• בשנה הקרובה צפוי לחול גידול בהיקף השימוש במחשוב ענן
אשר כבר עושים שימוש , 20%-מ: עבור פיילוטים טכנולוגיים
.45%-לכ, בענן לצורך זה
• בשנה הקרובה צפוי לחול גידול בהיקף השימוש במחשוב ענן
.43%-לכ 24%-מ: לצורך הפעלת אפליקציות ארגוניות
• בשנה הקרובה צפוי לחול גידול בהיקף השימוש במחשוב ענן .30%-לכ 11%-מ: לסביבת פיתוח ובדיקות
• בשנה הקרובה צפוי לחול גידול בהיקף השימוש במחשוב ענן
-ו BI ליישומי Big Data .21%-לכ 5%-מ:
• בשנה הקרובה צפוי לחול גידול בהיקף השימוש במחשוב ענן
.48%-לכ 18%-מ: גיבוי ושחזור ליישומי
• -ציינו כי בכוונתם להעביר בשנה הקרובה את ה 13%-כ
Productivity Tools .לענן
Source: STKI Source: Matrix
STKIסקר Matrixסקר
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Cloud
Source: Bynet
Delloiteסקר Bynetסקר
Source: Delloite
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
API Economy
Source: STKI
STKIסקר
Source: CA
CAסקר
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
ERP
Delloiteסקר
Source: Delloite
Source: Computer Economics 2014
Computer Economics -נתונים גלובליים
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Big Data
Source: EMC
כי ניתן לשפר את ההחלטות בארגונים שלהם , מהמשיבים בישראל דיווחו 83%
שהצוותים הבכירים שלהם , אישרו 57%-ו, באמצעות שימוש טוב יותר בנתונים
סומכים על תובנות מבוססות ביג דאטה על מנת לקבל החלטות עסקיות בעלות
.פוטנציאל לשינוי אמתימהמשיבים השיגו יתרון תחרותי כתוצאה משימוש בטכנולוגיות ניתוח 44% ●
שהתעשיות שתצלחנה בעתיד תהיינה אלו , מאמינים 52%-ו, ביג דאטה
.המשתמשות בכלים מסוג זהשטכנולוגיות ביג דאטה תוכחנה עצמן כחיוניות , מהמשיבים הסכימו 60% ●
60%כיוון שרק , נתון זה עשוי להיות קריטי. בזיהוי והגנה נגד מתקפות מקוונות
שיש ביכולתם להתאושש בצורה מלאה ולאחזר את , מהמשיבים בישראל בטוחים
.מלוא הנתונים שלהם במקרה הצורך
:לעומת זאתאין בשלב זה תכניות להטמעת , שנסקרו בישראל, מהחברות 19%-ל ●
מהווה את השיקול החשוב ( 62%)בעוד שהנושא התקציבי .טכנולוגיות ביג דאטה
שצוינה כמעכבת , הרי שהסיבה הנפוצה ביותר, ביותר בקבלת החלטות עסקיות
(".42%)ברור ROI -היעדר מקרה מבחן עסקי "היא , אימוץ של ביג דאטה
כאמצעי לתחרות , IT-בעת שחברות בישראל ממשיכות לאמץ חידושים בתחום ה
:מקומית ועולמיתהשיקולים העסקיים המעודדים שינוי באימוץ טכנולוגיית מידע בישראל הם ●
ושיפור זמן ההגעה לשוק , (52%)יעילות תפעולית /בדרך כלל תהליכים עסקיים
(.30%)של מוצרים ושירותים
מהמשיבים דיווחו כי העסקים שלהם מתייחסים להשקעות טכנולוגיות 76% ●
.כאל דרך אסטרטגית להשגת היעדים שלהםמאמינים כי בשלוש השנים הבאות יהווה קצב החדשנות בתחום 70% ●
.אתגר מבחינת השמירה על הכישורים הנדרשים בארגון טכנולוגיית המידע שהארגון שלהם מחזיק בכישורים ובידע , מהמשיבים בישראל מאמינים 61% ●
.הנדרשים על מנת לעמוד בהצלחה בסדרי העדיפויות העסקייםשהחסם הגדול ביותר להתמודדות עם , מהמשיבים בישראל מסכימים 67% ●
.סדרי עדיפויות עסקיים הינו תרבותי
Source: Telecomnews
Source: STKI
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Data Warehouse / Business Intelligence
Source: Computer Economics 2014
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Systems of Engagement ecosystem
Web Mobile Social Face-to-
Face
Contact
Center
Doc.
Output (coupons etc.)
Channels
UX & the customer journey
Alerts &
Events Persona
lization
Analytic
filters,
NBA
Digital
Analytics
Cross &
Up-sell Aggregation
frameworks
En
ablin
g tech
no
log
ies: N
LP
; Sem
antics; P
redictive an
alytics; AP
Is (Rest); E
vent en
gin
es
/ CE
P, Perso
nalizatio
n en
gin
es, con
tent m
ng
.,Big
data
techn
olo
gies, R
ecom
men
datio
n en
gin
es etc. Marketing
suites Campaigns
analytics, execution,
optimization
Ecommerce Suites
Payment, Order,
Fulfillment, Catalogue,
Pricing, PIM
Social Listening
Platforms
Sentiment Analysis
Applications Back-end processes
APIs & Filters
Customer experience analytics
Web and Mobile
development
platforms
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
(B2C) Ecommerce packages in Israel
Package Rep in Israel
Hybris (an SAP company) SAP Israel
IBM - Websphere Commerce IBM Israel
Oracle (ATG) Oracle Israel
Digital Insight (NCR) I.E Mittwoch
ACx Matrix
IT Signature Ness-Pro
Netsuite NetCloud
Magento (open source ecommerce) RealCommerce
Every company is a “selling” company - of a product, information or service
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Systems of Engagement ecosystem
Web Mobile Social Face-to-
Face
Contact
Center
Doc.
Output (coupons etc.)
Channels
UX & the customer journey
Alerts &
Events Persona
lization
Analytic
filters,
NBA
Digital
Analytics
Cross &
Up-sell Aggregation
frameworks
En
ablin
g tech
no
log
ies: N
LP
; Sem
antics; P
redictive an
alytics; AP
Is (Rest); E
vent en
gin
es
/ CE
P, Perso
nalizatio
n en
gin
es, con
tent m
ng
.,Big
data
techn
olo
gies, R
ecom
men
datio
n en
gin
es etc. Ecommerce Suites
Payment, Order,
Fulfillment, Catalogue,
Pricing, PIM
Social Listening
Platforms
Sentiment Analysis
Applications Back-end processes
APIs & Filters
Customer experience analytics
Web and Mobile
development
platforms
Marketing
suites Campaigns
analytics, execution,
optimization
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
CEM and multi-channel in Israel – part 1 Package Description Rep in Israel
Oracle - Rightnow Multi-channel service, SaaS
Oracle Israel
Oracle - Inquira Multi-channel knowledge management
Vitrue Social media “sniffer” and publisher
Involver Building social media apps
LikeBillions Connecting digital customers to call center
leads Bynet
Salesforce Chatter Social media Salesforce
Salesforce Ideas Customer Innovation platform Salesforce
MCx Multi Channel Platform Matrix
Loyalty Lab (Tibco) Loyalty management, SaaS Yael Software
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
CEM and multi-channel in Israel – Part 2
Package Description Rep in Israel
Fanzila Social CRM Ness
Gigya Social CRM Ness
Cexpert Chat-center management YouCC
Walkme Customer online guidance (EPSS) for web JohnBrybe
Wizsupport Online sales and support agent
Live Person Online real-time engagement solutions
Freeform DOCCM (Document Output for Customer
Communications management) Freeform
Very dynamic market! STKI expects many additional solutions to enter the market in 2014
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Systems of Engagement ecosystem
Web Mobile Social Face-to-
Face
Contact
Center
Doc.
Output (coupons etc.)
Channels
UX & the customer journey
Alerts &
Events Persona
lization
Analytic
filters,
NBA
Digital
Analytics
Cross &
Up-sell Aggregation
frameworks
En
ablin
g tech
no
log
ies: N
LP
; Sem
antics; P
redictive an
alytics; AP
Is (Rest); E
vent en
gin
es
/ CE
P, Perso
nalizatio
n en
gin
es, con
tent m
ng
.,Big
data
techn
olo
gies, R
ecom
men
datio
n en
gin
es etc. Ecommerce Suites
Payment, Order,
Fulfillment, Catalogue,
Pricing, PIM
Social Listening
Platforms
Sentiment Analysis
Applications Back-end processes
APIs & Filters
Customer experience analytics
Web and Mobile
development
platforms
Marketing
suites Campaigns
analytics, execution,
optimization
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
New Category: Customer Experience Analytics
•Analysis of customer experience in various digital channels (web, mobile, social)
•Ability to drill down to specific individual sessions )to “close the deal”(
•Control the messages customers are receiving at any given time
•Spot patterns in your digital channel
•Connect digital customer experience data to customer transactional data (CRM/DW)
Company in Israel Product
IBM Tealeaf
Ness Clarysite
Mia Computers SAS CXA (Customer Experience Analytics)
Source: Forrester
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Systems of Engagement ecosystem
Web Mobile Social Face-to-
Face
Contact
Center
Doc.
Output (coupons etc.)
Channels
UX & the customer journey
Alerts &
Events Persona
lization
Analytic
filters,
NBA
Digital
Analytics
Cross &
Up-sell Aggregation
frameworks
En
ablin
g tech
no
log
ies: N
LP
; Sem
antics; P
redictive an
alytics; AP
Is (Rest); E
vent en
gin
es
/ CE
P, Perso
nalizatio
n en
gin
es, con
tent m
ng
.,Big
data
techn
olo
gies, R
ecom
men
datio
n en
gin
es etc. Ecommerce Suites
Payment, Order,
Fulfillment, Catalogue,
Pricing, PIM
Social Listening
Platforms
Sentiment Analysis
Applications Back-end processes
APIs & Filters
Customer experience analytics
Web and Mobile
development
platforms
Marketing
suites Campaigns
analytics, execution,
optimization
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Marketing management platforms in Israel
Package Description Rep in Israel
Microsoft Marketing Pilot Marketing platform Microsoft Israel
Oracle – Eloqua, Responsys Cloud based marketing automation Oracle Israel
Salesforce Marketing Cloud Social marketing cloud Salesforce
iDocs Marketing automation - communication Ness
Unica Marketing Suite, optimization IBM
SAS Marketing Suite, Campaigns optimization Mia computers
Marketo Marketing platform ServiceWise
SAP RTOM (Real time marketing) SAP Israel
Teradata - Aprimo Marketing platform I.E. Mittwoch
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Systems of Engagement ecosystem
Web Mobile Social Face-to-
Face
Contact
Center
Doc.
Output (coupons etc.)
Channels
UX & the customer journey
Alerts &
Events Persona
lization
Analytic
filters,
NBA
Digital
Analytics
Cross &
Up-sell Aggregation
frameworks
En
ablin
g tech
no
log
ies: N
LP
; Sem
antics; P
redictive an
alytics; AP
Is (Rest); E
vent en
gin
es
/ CE
P, Perso
nalizatio
n en
gin
es, con
tent m
ng
.,Big
data
techn
olo
gies, R
ecom
men
datio
n en
gin
es etc. Ecommerce Suites
Payment, Order,
Fulfillment, Catalogue,
Pricing, PIM
Social Listening
Platforms
Sentiment Analysis
Applications Back-end processes
APIs & Filters
Customer experience analytics
Web and Mobile
development
platforms
Marketing
suites Campaigns
analytics, execution,
optimization
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Web content management tools: Players in Israel – Part 1
Company Product Name Integrators
Microsoft Sharepoint Ewave,Matrix, Malam-Team, Advatnech, Elad, Bynet SW,
HP, Consist, Yael, SQlink, One1, Aman, Realcommerce, Ness & more…
IBM Websphere Portal Matrix, IBM, Webtech, Novilis
Bynet Sitecore Bynet
EZ Content Bynet
Matrix Digital
Acx (Scepia) Matrix Digital
EPIserver Matrix
Telerik )Sitefinity – product) Matrix
Realcommerce RealCMS Realcommerce
Consist CMS (PHP) Consist
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Web content management tools: Players in Israel – Part 2
Company Product Name Integrators
Ewave eGenCMS 2.0 Ewave
Interwoven (Autonomy – HP) Xioma Xioma
Oracle Israel Oracle Web Center
Matrix, Ewave, Coral, Taldor, Advantech, Unitask, Qesem, ONE1, HP
Oracle ATG Oracle, Cognity, Ewave
SAP Israel SAP Portal IBM, One1(Xact), Ness, HP, Taldor, Malam-Team and more
Salesforce Site.com Blat-Lapidot
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
WCM Open Source
Product Name Israeli specialists (partial list):
Joomla Consist, WebTech, Matrix
Drupal Realcommerce, Ewave, Consist, Linnovate, Matrix
Wordpress Ewave, Ness, Matrix
Cuyahoga (Open Source on Microsoft platform) Aman
Umbraco Sqlink (new media), Matrix
Liferay WebTech, Malam-Team, Matrix
Nopcommerce (open source e-commerce, shopping cart)
Matrix
Dot Net Nuke Malam-Team
Consist PHP-based CMS product
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Web Analytics
Product Name Israeli specialists (Partial list):
ClickTale SQlink (new media)
Crazyegg SQlink (new media)
Web Trends Bynet
Google Analtycs + Urchin (on premise)
IBM Coremetrics IBM
Clicktracks
Piwik (open source)
Aternity Ness-Pro
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
WCM Selected wins – 2013 (Partial list)
• Liferay (open source): Bezeq Beinleumi (Malam-Team)
• Sharepoint 2013: Mevaker Hamedina (Malam-Team), Mifal Hapais (Malam-Team), Jerusalem municipality (SQlink), Gidrom (SQlink)
• Umbraco (open source): Hilan (SQlink), Hamat Gader (SQlink), Ramat Gan water (SQlink)
27
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Sales staff
Service Agents
Marketing staff
Procurement staff
HR Staff
Employees
Finance dept. employees
Logistics staff
Manufact. staff
28
Knowledge/Content
Management
Logistics
Finance
Industry-
Specific
Solutions
Legacy
Systems
Sales
Automation
Marketing
Automation
Mobile Sales
(Prod. CFG)
Field
Service
Financial
Data Mart
HR
Data Mart
Product
Data Mart
Closed-Loop Processing
(EAI Toolkits, ETLM tools,
Embedded Mobile Agents)
Customer
Data Mart
Order
Data Mart
Operational
SCM
ERP
CRM
Manufacturing
Execution
Warehouse
Management
Transportation
Management Transportation
Planning
Distribution
Planning
Supply
Planning
Manufacturing
Planning
Order
Management
Service
Automation
Web/
Intranet
Human
Resources
Manu-
facturing
Demand
Planning
Analyze
Design
Build
Deliver
Data
Warehouse
Product Lifecycle
Systems of records architecture
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
CRM Packages & Integrators in Israel (Part 1):
Package Description Rep in Israel Integrators
Oracle Fusion CRM SaaS and on-premise
Oracle Israel
ManofIT, Unitask, Taldor, One1
Oracle – Siebel On-premise CRM suite Taldor, IBM, Matrix (BeyondIT), Unitask
(+Exscientia), TATA-TCS, Yael
Rightnow Service multi-channel, SaaS Yael Software
Oracle - Peoplesoft CRM suite on premise Matrix
Salesforce.com SaaS CRM suite Salesforce Blat-Lapidot, Service Wise, ONE1,
Cloudius, Balink, Delloite Touche, IBM
SAP CRM CRM suite on premise / SaaS SAP Israel Ness, Advantech, ValuePlus, Fishman
Dambo
Microsoft Dynamics CRM
New version- SaaS and off-premise
Microsoft Israel
Partial list: Matrix, ,Elad, e4D, Advantech, Malam-Team, Aman, Prodware, SIT, Ness, One1, YouCC,
Eternity…
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
CRM Packages & Integrators in Israel (Part 2):
Package Description Rep in Israel Integrators
MEGA Center On premise Yael Yael
Pivotal On premise One1 ONE1
Netsuite SaaS NetCloud
MyBusiness SaaS MyBusiness MyBusiness
Amdocs (Clarify) On Premise Amdocs Amdocs
Cemax On Premise Cemax Cemax
Zoho CRM SaaS HolisticCRM HolisticCRM
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Positioning Methodology
Israeli vendor positioning Not a technological positioning, refers only to Israeli market, focused on the
enterprise sector (not SMB)
X axis (Market Presence): Market penetration (sales + installed base+ clients perspective)
Y axis (Local Support): localization, support, Local R&D center, number and quality of SIs, etc.
Vendors to watch: Israeli market new-comers
STKI positioning represents the current Israeli market and not necessarily what we recommend to our clients
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Operational CRM - Israeli Market Positioning 2014
Loca
l Su
pp
ort
Market Presence
Microsoft
Oracle Siebel
Salesforce
SAP
Pivotal
Peoplesoft
MEGA Center This analysis
should be used
with its
supporting
documents
Netsuite
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
CRM Selected wins – 2013 (Partial list)
•Microsoft: Minhal Shilton Mekomi (XRM, Malam-Team), AMG (Malam-Team), Mevaker Hamedina (Malam-Team), Metronit (Malam-Team), Ikea (Prodware), Madaness – CIM solution from Matrix, Delek Motors (Elad), Tmura (Elad), Joint (XRM, Elad), Nir Barkat – campaign (Elad), Meida Knassim (Elad), Branco Weiss (Elad), M. of Education (Elad), Shaam (Elad),
•Microsoft online: Brom (Matrix), Brinx (Matrix), Supercom (Elad), Coloplast (Elad), Niro (Elad)
•Upgrades: Migdal (Malam-Team), Danel (Matrix), Meitav Dash (Matrix), Abbott (Matrix), Bank Igud (Matrix)
•Oracle Siebel (On Premise): Phoenix (Axcentia-Unitask)
•Expansions in IDF, M. of Prime Minister, Metronit, Ituran (Matrix), Clalit Health Services
•Oracle RightNow (e-Service): Vaad Horim Artzi (Yael)
•SAP CRM: Given Imaging (One1 - Hana), several XRM projects, expansions in Supersol and Clal, Nilit (Ness), Telit (Ness), Samelet
•Salesforce: Bank Leumi (SF+Blat Lapidot), Stratasys, Teva, SodaStream, Exlibris, Strauss Water, Starhome, Landa Labs, Bank Ofek, Magal, Mediamind, James Richardson, Conduit, Medix
33
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Contact Center Knowledge Management
Package Description Rep in Israel
KMS - Lighthouse Knowledgebase for service agents
and web self service Aman
Oracle - Inquira Multi-channel knowledge management Oracle Israel
Oracle - Rightnow Service, e-Service, Customer Self Service Oracle Israel
Kana (acquired by Verint) Multi-channel service Omnitech (SRL)
Moxie Software Multi-channel service Business Solutions
Braini Knowledgebase for service agents (SPS based) Matrix
Elad Knowledgebase for service agents (SPS based) Elad
Clearmesh Knowledge management Difdoof, Ness-Pro
Contact 360 - Advantech Contact center solution, includes training, KM,
optimization Advantech
SQlink (Tvuna Millenium) Knowledgebase for service agents (SPS based) SQlink (Tvuna Millenium)
Cexpert Knowledgebase for Chat contact center (Lync based) YouCC
Microsoft (Parature acquisition) Cloud-based Customer Self Service Microsoft Israel
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
CRM Consultants in Israel - Partial List
Accenture
Alternative
B-Pro
Deloitte Touche
IT solutions
Lior Luria
Matrix (Beyond IT, Customer experience)
Meteor
Ness (Synergy)
Nogamy * Alphabetical order, not a ranking!
Sensecom
Widelink
Value Plus
Several independent advisors
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Sales staff
Service Agents
Marketing staff
Procurement staff
HR Staff
Employees
Finance dept. employees
Logistics staff
Manufact. staff
36
Knowledge/Content
Management
Logistics
Finance
Industry-
Specific
Solutions
Legacy
Systems
Sales
Automation
Marketing
Automation
Mobile Sales
(Prod. CFG)
Field
Service
Financial
Data Mart
HR
Data Mart
Product
Data Mart
Closed-Loop Processing
(EAI Toolkits, ETLM tools,
Embedded Mobile Agents)
Customer
Data Mart
Order
Data Mart
Operational
SCM
ERP
CRM
Manufacturing
Execution
Warehouse
Management
Transportation
Management Transportation
Planning
Distribution
Planning
Supply
Planning
Manufacturing
Planning
Order
Management
Service
Automation
Web/
Intranet
Human
Resources
Manu-
facturing
Demand
Planning
Analyze
Design
Build
Deliver
Data
Warehouse
Product Lifecycle
Systems of records architecture
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
ERP Packages & Integrators: Part 1
Package Israel Rep Integrators
Oracle e-Business Suite Oracle Israel ONE1, Advantech, Yael, Unitask, Oracle consulting, HP, PWC, TATA (TCS Israel)
SAP
SAP Israel
Ness, IBM, Taldor, Advantech, Malam-Team, HP, TATA (TCS Israel), Accenture, Aman, Matrix, One1 (Xact), IGC (Financials), S.D.M, Convista Israel (SAP for Insurance)
SAP All-in-One Taldor, Advantech, Ness, Malam-Team (Malam Express), CBIT, SAPLM
SAP Business One Xioma, Complete, Menahel4U, Todan tech, BDO Ziv Haft, Ziv systems, RELS, Amios, Smartsys
E-Tafnit, Tafnit 7 Matrix Matrix, Alpha Consultants
QAD SIT SIT, ManofIT, Tirosh
Priority Ashbal Ashbal, Meidatech, FBC, Afek, Tulip, RAAN, HP, IlitERP
Infor (M3) Intentia Israel Intentia Israel
ONE1View ONE1 ONE1, Anagal, Y. Ovitz, Jiny consultants
KAV systems Kav Kav, Ardom
Aviv, MARS Aviv Aviv
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Package Israel Rep Integrators
Microsoft Dynamics AX
Microsoft Israel. Distribution by Prodware
Prodware, Malam-Team, Oregano, Maxsoft, Axperts, Almog, MCS
Microsoft Dynamics NAV Prodware, Malam-Team, Anagal, Dover Applications
FinPro, Logistic Pro Almog Almog
Gan Tochnot Heshev (Kibbutzim)
Azimut (Car)
ERP Plus (cross-sector)
Aman Aman
Comax Comax Comax
Netsuite NetCloud
Bgate Bgate
IFS Teldan
BPCS, Baan Matrix Matrix, Afek, IBM, Tulip (Baan), Nazdaq
ERP Packages & Integrators: Part 2
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
1. Enterprise ERP - Israeli Market Positioning 2014
Loca
l Su
pp
ort
Market Presence
SAP
Oracle
This analysis
should be
used with its
supporting
documents
Very large ERP projects (>300 users, large enterprises)
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
2. Mid-Large ERP - Israeli Market Positioning 2014
Loca
l Su
pp
ort
Market Presence
Oracle
Priority
SAP AIO/ Large B1
Microsoft AX
Aviv
Infor M3 QAD
Tafnit
One1View
Aman
Medium-Large ERP projects (~100-300 users, mid-large org.)
This analysis
should be
used with its
supporting
documents
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
3. Small-mid ERP - Israeli Market Positioning 2014
Loca
l Su
pp
ort
Market Presence
SAP B1
Tafnit
Comax
Aviv
Infor M3
Kav
QAD
Small-medium ERP projects (~10-100 users)
Priority
One1View
Aman
Microsoft NAV
This analysis
should be
used with its
supporting
documents
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Selected wins ERP – 2013 (Partial list)
42
One1View: Tiv Tirat Zvi, Yafe Hod, Beit HaEmek biological labs, Amraz, Metzer, Ramat Hakovesh, Givat Hashlosha, Dganit Ein Bar, Hachsharat Hayeshuv, Nir Eliyahu, Einat, Havatzelet, Afai Bakara, Nir Etzion
Microsoft AX: Peker Plada, Edeltech, Dalia Power Energies
Microsoft NAV: Shagrir, Notal Vision, Hilton, Pyramid BI, TNM, VCLX
Oracle: Even Keisar Rollout (One1), Frutarom, Soda Stream (Advantech), MOD-Intelligence rollout, Phibro, Objet, Mellanox rollout and update
Partner R12
SAP: Teva, ICL – Global large scale projects, Healthcare large scale projects, MOD expansions, Brenmiller (All-in-one by Malam-Team), Rollouts – Diplomat (Malam-Team), Gilat (Malam-Team)
HR: Clal (HP), Technion (HP), El Al (Ness)
PM: Haifa Port (HP)
Rollin: Bateman, Novoton, Monsento, Novonordisk (Ness)
Vertical / Core: Phoenix (Ness), Menora (Ness)
Aman: Zameret Finance, Naamat-Histadrut, Iscoor
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Accenture
Alternative
Bit-Plus
Daat (Eli Grumet)
Deloitte Touche
Ernst & Young
Gabi Ron
HMS
IT Solutions
Meteor
Nextep (Hasas Bashan)
OIC
Seker
That’s IT
TCS Israel - Tata
Tulip
Value Plus (SAP)
Several Independent advisors
ERP Consultants in Israel - Partial List
* Alphabetical order, not a ranking!
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
EPM packages Budget Planning, report consolidation, financial disclosure
Package Rep in Israel Integrators
Oracle Hyperion, Essbase Oracle Israel HMS, Business & Decisions, Nellarmonia, Oracle
consulting
IBM – TM1
IBM Israel
Byconix, Ernst & Young, Ness-Gilon, Libi
IBM - Cognos planning Libi, Ness-Gilon
IBM - Clarity Tulip
SAP BPC SAP Israel Ness, IBM, HP, Advantech, HMS, Malam-Team, Opisoft,
Matrix, Okapi
SAS Mia computers Mia computers
CFODREAM (finance mng) The 7th Dimension The 7th Dimension
Global - Spreadsheet server (Spreadsheet
automation), e-Budgeting Yael software Yael Software
Cash4ERP (finance mng) Ness-Pro Ness-Pro
Gomla (mainly Costing) Gomla Gomla
Jedox/ Palo Top-IT Top-IT
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
EPM tools Israeli positioning – 2014 Israeli Market Positioning 1Q12
Loca
l Su
pp
ort
Market Presence
Oracle SAP
Jedox
CFODream
IBM
This analysis
should be used
with its supporting
documents
Gomla
Spreadsheet server, e-Budgeting
SAS
Vendors to watch: Cash4ERP
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
HCM packages: Core HR, Payroll, Talent Management
Package Delivery model Category Rep in Israel
Oracle, Fusion HCM Core HR, Payroll, Talent
Mng. Oracle Israel
SAP, Successfactors, Nakissa, Workforce
anallytics, Workforce Performance builder etc.
Core HR, Payroll, Talent
Mng, Org. Chart SAP Israel
Hilan Core HR, Payroll, Talent
Mng. Hilan
Malam Payroll Core HR, Payroll, Talent
Mng. Malam-Team
Cornerstone Talent Management Amarel, Talentech
Synerion Time and attendance,
core HR, talent Mng. Synerion
IBM (Kenexa) Talent Mng. IBM Israel
Kopel Reem Kopel Reem
Workforce Software Time and Attendance,
Workforce Mng. AKT
Salesforce Sales and Service Performance
Management Top-IT
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
LMS – Learning Management Systems – Part 1
Package Delivery model Category Rep in Israel
Oracle Talent Cloud, UPK Core HR, Payroll, Talent
Mng. Oracle Israel
SAP Successfactors, Learning, Workforce
Performance Builder
Core HR, Payroll, Talent
Mng. SAP Israel
Hilan Core HR, Payroll, Talent
Mng. Hilan
Malam Payroll Core HR, Payroll, Talent
Mng. Malam-Team
Cornerstone Talent Management Amarel, Talentech
Synerion Time and attendance,
core HR, talent Mng. Synerion
IBM (Kenexa) Talent Mng. IBM Israel
Blossom
Bareket (Britannica) LMS Britannica
LMS Sharepoint LMS Bynet
Eltel LMS Eltel
Wendimu LMS Ness-Pro
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
LMS – Learning Management Systems – Part 2
Package Delivery model Category Rep in Israel
Moodle Open Source LMS
Totara LMS (based on Moodle) LMS Kineo
Saba LMS, Talent Mng. AKT
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
HCM tools Israeli positioning – 2014 Israeli Market Positioning 1Q12
Loca
l Su
pp
ort
Market Presence
SAP
Blossom Hilan
This analysis
should be used
with its supporting
documents
Kopel Reem
Synerion Cornerstone
Vendors to watch: IBM (Kenexa)
Oracle Fusion HCM LMS Sharepoint
Eltel (LMS, competency)
Malam Oracle
Britannica
Point solution
Suite
Moodle Wendimu
Saba
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Selected wins LMS– 2013 (Partial list)
50
LMS Sharepoint (Bynet): Security organization, Ada Milo, Integra
Moodle: Mada, Assuta (Ness)
SAP LMS: Clalit Health Services
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
BI & Analysis General Platforms (Part 1): Package Rep in Israel Integrators
SAP BW + SAP Business Objects, Predictive Analysis (new)
SAP Israel Matrix BI, Advantech, Taldor, Malam-Team, One1 (+Xact), Ness-Gilon,
Skywind, IBM, Data Cubes, VisionBI, Active View, HP, Eternity, BICS, Xioma, Opisoft
Microsoft (SQL, Excel, SPS, PowerPivot, Powerview)
Microsoft Israel Eternity, Opisoft, Ness-Gilon, ONE1 BI, Matrix BI, Consist, Advantech, Bynet SW, Elad, Malam-Team, Libi, Top-soft, Enix (Experis), Data Cube,
Vision BI, MCS, Verasiti, Naya, SolidBI, MOSS partners
IBM – Cognos, SPSS IBM Israel Libi, Opisoft, Seven-D, Ness-Gilon, Consist, Eternity, Advantech, IBM, Mirkam (Energy), Malam-Team, ONE1 BI, Normative, Eltel, Matrix BI,
Genius (SPSS)
IBI - WebFOCUS Omnitech (SRL) Malam-Team, Ness-Gilon, ALD
Oracle OBI EE
Oracle Israel
Oracle Consulting, Taldor, Ness-Gilon, Data Cube, Vision BI, Enix (Experis), Business & Decisions, Advantech, Eternity, Yael, IBM, ONE1 BI, Malam-Team, Matrix BI, Naya, Nogami, Businesswise solutions (BI
APPS) Oracle BI Apps (prepackaged BI for
Oracle ERP, Siebel etc.)
Pyramid Analytics Malam-Team, VisionBI, Eternity, Normative, Datacube, Libi, SolidBI,
Valinor, Activeview
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
BI & Analysis General Platforms (Part 2):
Package Rep in Israel Integrators
SAS Mia Computers Mia computers, Ness-Gilon, Pareto, HMS, Antropy, Liran Lavi,
Goldmines
Panorama
Novaview, Necto Panorama
Matrix BI, Ness-Gilon, Consist, Data Cube, ONE1 BI, Business Solutions, Citrine BI, VisionBI, Eternity, Opisoft
Microstrategy Mittwoch Mittwoch, Matrix
Sisense One1 One1
Yellowfin Top-IT Top-IT, Activeview
Pentaho (Open source BI) Bynet Bynet SW, Eternity, Tikal, Malam-Team, Matrix
Jaspersoft (Open Source BI)
R Statistics (Open Source Analytics) Gstat, Matrix
Point of View Point of View Consist, DBNet, Ness Matach, BDO
CB4 (advanced analytics)
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Data discovery, Self service and Visualization tools:
Package Rep in Israel Integrators
Qlikview Hilan
Qlikview Israel, Datamind, Complete ,Tirosh , Servit ,Enix (Experis), Sense (Michshuv), Ludan, Libi, FBC, Qset, Green House, Oregano,
Menahel4U, Anagal, DtBit,Contel Ness-Gilon, ONE1 BI, Malam-Team, MatrixBI
Spotfire (Tibco) Yael Software Yael Software, Ness-Gilon
Tableau SIT, Gstat SIT, Gstat, VisionBI, Consist
Pyramid Analytics Malam-Team, VisionBI, Eternity, Normative, Datacube, Libi, SolidBI,
Valinor
Microstrategy Visual Insight I.E Mittwoch I.E Mittwoch
New - SAP Visual Intelligence, Lumira (Self service BI)
SAP Israel
New -Oracle Endeca Information Discovery Oracle
Dundas - Visualization Matrix Matrix
Microsoft – Powerview Microsoft Microsoft BI partners
IBM – Cognos Insight, i2 (visualization) IBM Libi, other Cognos implementers
New - SAS Visual Analytics Mia computers Mia computers
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Front end BI and discovery tools - 2014
Israeli Market Positioning 1Q12
Loca
l Su
pp
ort
Market Presence
IBM
BI
Microsoft Oracle
Panorama Spotfire
Web focus
SAS
New players to watch: Oracle Endeca SAP Visual Intelligence
Sisense (One1)
Pentaho (Bynet)
SAP
Qlikview
Data
discovery
This analysis
should be used
with its
supporting
documents
Pyramid analytics
Tableau
* This distinction will soon be irrelevant
Microstrategy
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Analytics & data mining tools - 2014
Loca
l Su
pp
ort
Market Presence
SAS
Players to watch: SAP (KXEN) – new! SAP Predictive Analysis – new! CB4 – advanced analytics
IBM
R statistics (open source)
This analysis
should be used
with its
supporting
documents
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
BI/Analytics Selected wins – 2013 (Partial list)
56
SAP Business Objects: Pelephone, Makhteshim Agan (Ness), Israel government – Merkava, Fibi, ICL
Web Focus: Shikun Vebinui, Bank Poalim (for HR), Mayiney Hayeshua, M. of Prime Minister
Qlikview: Intel, Amdocs, Sandisk, M. of Housing, Hadassah hospital, Shila, Makhteshim Agan, Flextronics
IBM:
SPSS: IEC, MER, Random Logic, Several academic institutions
Cognos: Metronit (Malam-Team)
Oracle BI:
OBI EE: Rafael, several OEM deals, Mellanox, Plassan expansion, Stratasys, Risco, Rashut Isur Halbanat Hon
BI Apps: Isracard (One1), Nesher (One1), MOD, Plassan expansion, Clalit (Yael)
Exalitics: ECI
Essbase: Mellanox, Holdings XT
Spotfire: Cellcom (eng.), IAF, Clalit
Pyramid Analytics: Tadiran Telecom (Malam-Team), Paradigm (Malam-Team), Carmel Ventures (Malam-Team)
Microsoft: Denia Sibus (Ness)
Panorama: M. of Health (Eternity)
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Idea management tools
Representative in Israel Tool
Qmarkets (Israeli company) Qmarkets
Hype Innovation
Coras Works (for sharepoint)
Developed by Bynet SW. Sharepoint-based solution
Developed by Advantech Sharepoint-based solution
Salesforce Ideas (Salesforce solution) + can be combined with Chatter
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Portals & Social Networks : Players in Israel
Integrators Product name Company
Advantech, Top Soft, Eternity, Bynet, Malam-Team (Guardian), Ewave, Ness, Matrix, Tvuna milenium (SQlink), ELAD, HP, One1,
Yael, Aman, Methoda, YouCC and more…
SharePoint portal server Yammer
Microsoft
IBM, Matrix, Web Tech, Novilis Websphere Portal, Connections
IBM
Ness, Taldor, Malam-Team, One1, Advantech, HP, IBM, Skywind SAP Portal + SAP Jam (social)
SAP
Matrix, Ewave, Taldor, Advantech, Unitask, Malam-Team, Oracle Consulting
Oracle Portal, Web Center Oracle
Webtech, Matrix, Malam- Team Liferay (open source)
One1, Blat Lapidot, ServiceWise Cloud social network Salesforce
Bynet, Yael Social & collaborative solutions Harmon.ie
Methoda Wiki and collaboration Confluence (Atlassian)
Yael Tibbr (social network) Tibco
Elgg (open source social network)
58
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Enterprise Portals & social tools- 2014
Loca
l Su
pp
ort
Market Presence
Microsoft
SAP
Oracle
IBM
59
This analysis
should be used
with its
supporting
documents
Players to watch: Liferay (open source)
Salesforce (Chatter)
Harmon.ie
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Enterprise Portals and social – selected wins 2013 (partial list)
60
Sharepoint 2013: Mevaker Hamedina (Malam-Team), James Richardson (Malam-Team), Valans (Malam-Team), Ilen Medical (Malam-Team), Yamam (Malam-Team), Exlibris (Malam-Team), Mifal Hapais (SQLink), Netzivut Hamayim (Ness), IMI (Ness), Toto (Ness), Conduit (Eternity), M. of Interior (Elad), M. of Education – Teacher Portal (Elad), Municipality of Beer Sheva (Elad), UPS (Elad), Municipality of Rishon LeTzyion (Elad),
Yammer: Makhteshim Agan, Ness, Spiral Solutions, Deloitte Touche, Mccan Israel
Sharepoint online: Clicksoftware, Keter, Shamir Optica
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Internal ECM players in Israel
Integrators Israeli rep. Product
Ness, lixa EMC, Ness EMC-Documentum
Yael- IFN, Integrity Software IBM Israel IBM- Filenet
Malam- Team, Advantech Omnitech (SRL), SAP Open Text
Xioma HP, Xioma Interwoven – HP Autonomy
Many ISVs – SPS integrators Microsoft SharePoint
Integrity Software, Malam-Team Oracle Israel Oracle
Elad Elad Sharedocs
Otzar, Aman Aman Otzar
Artis, Taldor, Malam-Team Artis Ada system
MPL MPL MPL (+SPS based version)
61
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
ECM - Israeli Market Positioning Q1 2014
Loca
l Su
pp
ort
Market Presence
High-End
Player Mid-tier
Player
Documentum
IBM
Microsoft
OpenText
Oracle
Interwoven/ Worksite
Otzar
Artis
Sharedocs
62
Vendors to watch: MPL new SPS-based version
This analysis
should be used
with its
supporting
documents
MPL
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
ECM Selected wins – 2013 (Partial list)
63
Filenet: Egged, Bank Mizrachi – Machish, MAPI, MOD Datacap – Isracard
Open Text: Hachsharat Hayeshuv, Delek (employee record) , Supersol (employee record.)
Sharedocs: Cellcom (legal department), Clalit Mushlam, Maagan Michael, Velfman Industries
Documentum: Israel archives, M. of Foreign affairs, M. of Religious services, MOD, Merkava (SAP docs), M. of Education, Mevaker Hamedina, Shaam, Bahaim gardens
Interwoven (HP): Legal sector or legal departments, Elbit, El Al
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Enterprise Search players in Israel
Other imple./ partners Rep/company in Israel Product
Xioma, Matrix, Elbit, Taldor HP Autonomy
Many ISVs – One1, Matrix… Microsoft Microsoft- FAST
Yael, Do-It Yael Google Enterprise Search
Matrix, Yael, Ness Matrix Attivio
Matrix Search Lite
IBM OmniFind enterprise search
Veracity Oracle Israel Oracle SES
Endeca (New)
Solr – open source search based on Lucene (Lucene – open source search engine)
+ HebMorph (Hebrew morphology addon)
Elasticsearch – open source search based on Lucene
2001 XRS
Melingo (Matrix) *** Melingo-Morphology 64
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Loca
l Su
pp
ort
Market Presence
Enterprise Search - Israeli Market Positioning 2014
Microsoft - FAST
Attivio Google
Enterprise Search
Oracle SES
Autonomy
Vendors to Watch:
Oracle Endeca SolR
Elasticsearch
65
This analysis
should be used
with its
supporting
documents
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
KM Consultants- Partial List
• Digidoc- Document Management
• Ergo (Ido Namir)
• Gait- Document management
• IT Solutions
• Know-edge (Yair Dambinsky)
• Matrix (Edva Lotan)
• Methoda
• Yael
• Business Solutions
66
* Alphabetical order, not a ranking!
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Package Modeling Execution BAM Israeli Rep Integration Partners
Oracle BPM X X X Oracle Israel Ewave, One1, Advantech, Matrix
IBM BPM (Filenet, Process Server, IBM BPM)
X X X IBM Israel IBM, Opisoft, One1, Matrix, Midlink, Yael-IFN, Ness TSG, Advantech, Tutit
Tibco BPM X X X Yael Yael
Sequence (PNM) X X X PNMsoft Matrix, PNMsoft
K2 X Malam-Team
BizDoc (WF) X Moding
Skelta X X X One1 One1
AgilePoint X X X Omnitech (SRL) Malam-Team, HP
Software AG BPM
(includes Aris) X X X SPL Software Seker, HMS
Human-oriented BPM Players in Israel – Part 1:
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Package Modeling Execution BAM Israeli Rep Other Integration
Partners
Ultimus X X X Tiuv
Nintex
(WF/ BPM-light) X Bynet SW Bynet SW
SAP BPM X X X SAP Israel SAP Integrators
EMC (Documentum + Proactivity BPA/BAM)
X X X EMC, Ness
JBPM (Jboss) –
includes Polymita acquisition X X X Matrix
ProcessGene X ProcessGene
Human-oriented BPM Players in Israel – Part 2:
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
Human oriented BPM – 2014: not much has changed!
Loca
l Su
pp
ort
Market Presence
IBM
Oracle
Tibco JBOSS
Agilepoint
Nintex
Software AG
PNM
BPM suite
Workflow/
BPM-light
This analysis
should be used
with its
supporting
documents Skelta
Einat Shimoni Copyright@2014 Do not remove source or attribution
from any slide, graph or portion of graph
BPM Selected wins – 2013 (partial list)
• JBOSS BPM - MindCTI
• Agilepoint - Knesset, Petach Tikva municipality, Metronit
• Tibco – Tower
• Nintex – Ichilov, Naharia hospital, Verint, Holon municipality, Haifa university, Partner
• Software AG – • Aris: Migdal, Cellcom, expansions
70
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