2019 STKI s Israeli Market Overviewindex.stki.info/wp-content/uploads/2014/02/2019... · 2...

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STKI’s work Copyright@2019. Do not remove source or attribution from any slide, graph or portion of graph 1 2019 STKI’s Israeli Market Overview Players & Products Positioning Customer Experience Technologies BI, Analytics & Data Science Digital Technologies ERP & HR Platforms

Transcript of 2019 STKI s Israeli Market Overviewindex.stki.info/wp-content/uploads/2014/02/2019... · 2...

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STKI’s work Copyright@2019. Do not remove source or attribution from any slide, graph or portion of graph

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2019 STKI’s Israeli Market Overview

Players & Products Positioning

Customer Experience Technologies

BI, Analytics & Data Science

Digital Technologies

ERP & HR Platforms

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Methodology of Israeli Product PositioningThis is not a technological of functional positioning and should not be used as a

recommendation. This positioning is intendent to reflect the degree in which the product is present and supported in Israel.

Focused on the enterprise sector (not SMB)

X axis (Market Presence):

Installed base; New sales; Mindshare

Y axis (Local Support):

Number and quality of Sis; localization; local R&D

Vendors to watch: New players that only recently entered the market and therefore cannot be evaluated against longtime players

“Global leaders” (according to international analyst firms) are marked

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Package Israel rep. Integrators

Oracle Oracle IsraelYael Group (Actiview), We-Do, iCloudius

Agencies: Hike, Publicis, Pigment, Klogic

Salesforce Marketing CloudSalesforce Israel

Servicewise, AllCloud,

Data-Pro, Hilan-Ness-Pro Digital, Deloitte, Yael Group (CloudTech and Actiview), One1, 2Do!

Watson Marketing Cloud IBMIBM, Hilan-NessPro Digital, Emet-Bee2see

(EMET Group), Gstat (Unica), Adler-Go

Adobe (+Marketo) Deloitte Digital Deloitte Digital

SAS CI 360 Mia computers (SAS) Yael Group (Actiview)

Global leader

Marketing Automation Platforms – Part 1Local leader

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Package Rep. in Israel Integrators

SAP Hybris Marketing

(+ Abaksus for Attribution)SAP Israel

NG Soft, Matrix,

STUNIS ,ValuePlus ,iProsis, Ideo Digital, Deloitte Digital, Hilan-Ness

Teradata Mapp Great Digital Partners Great Digital Partners

Teradata TCRM, real time I.E. Mittwoch I.E. Mittwoch

Hubspot Yael Group (CloudTech)

Optimove Optimove Optimove

Upsite Hilan-Nesspro Digital Hilan-Nesspro Digital

Pega Marketing Automation Evo-IT Evo-IT

SalesManago SignatureIT SignatureIT

Marketing Automation Platforms – Part 2

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Marketing Automation Suites – 2019

Market Presence

Lo

cal Su

pp

ort

Vendors to Watch:

Optimove

Pega

SalesManagoOracleIBM

SalesforceSAS

UpsiteSAP Hybris

Adobe

Mapp

Hubspot

Presence & Support in Israel

Global leader

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Digital, CX & MarTech consultants in Israel*

2Do!

Accenture

Aman

Applause (Crowdsourcing

Digital CX design)

Bee2See (Emet)

BO (Business Online)

B-Pro + B-Next

BDO (YCG)

Be-Digital

Data-Pro

Data Tapas

* Alphabetical order, not a ranking!

Deloitte

DesignIT

DXC

Elad (+Fisha+Netcraft)

EY

Experity

Gil Kochavi

Great Digital Partners

IBM

IT Solutions

Ideo Digital

Kamedia

KPMG

Hilan-Ness Digital

Matrix Digital & CX

McKinsey

NGG (Niram Gitan)

Strauss Strategy

Yaniv Saban

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OUTCOME-DRIVEN DESIGN LOCAL LANDSCAPEDesign Thinking and Service Design Players in Israel*

2Do!

Accenture - Fjord

Applause (Crowdsourcing

Digital CX design)

B-Pro

Deloitte Digital

Designit

* Alphabetical order, not a ranking!

Elad – Netcraft

EY

IBM

Matrix CX

ModelZ

SIT

Whiteboard

Whys

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Package Israeli rep/PartnerSAP - Qualtrics SAP Israel, B-Pro

Verint Verint

Nice Nice

Howazit Howazit

Almago Voco Matrix

VOC (Voice of the Customer) Players in Israel

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Package DescriptionRep./ Partner in

Israel

SAS RTIM Real time interaction managementMia Computers (SAS)

Yael Group (Actiview)

Pega Customer Decision Hub Real time “next best action” engine Evo-IT

FICO Real time experience manager Ness-Pro

Teradata RTIM Real time interaction manaqgement I.E. Mittwoch

(Real time) Engagement Decision Hubs in Israel

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Customer Experience/ Journey Analytics

Rep. in IsraelDescriptionProduct

NogamyCX and Journey AnalyticsClickfox

Mia Computers (SAS)Partner: Yael Group (Actiview)

Customer Experience AnalyticsSAS CXA

IBM IsraelPartners: Be2See, Hilan-NessPro Digital

CX Analytics, Journey analyticsIBM

Cooladata, Data TapasBehavioral Analytics, CDPCooladata

Evo-ITDecision HubPega

Oracle IsraelDigital body language real time analysisOracle Infinity & Infinity Streams

Deloitte DigitalAdobe CX and CI AnalyticsAdobe

Google IsraelGoogle 360

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DMP – Players in IsraelGlobal leader

Company Product Name Description Rep/Integrators

Oracle BlueKai 1st, 2nd and 3rd Party DMP Oracle Israel

IBM UBX (Universal Behavior Exchange) Partnership with RocketFuel and MediaMath

Be2See, Hilan-Nesspro Digital

IDX IDX (+Nielsen-eXalate)Israel coalition of publishers (2nd

party data) - Premium adsIDX

Google Google Audience Center 360 DMP Google Israel

Great Digital Partners Mapp (Teradata) DMP + Marketing platform Great Digital Partners

Adobe Audience Manager DMP Deloiite Digital

Salesforce Krux DMP Salesforce Israel

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CDP – Players in Israel

Company Product Name

Oracle CX Unity

Cooladata(Data Tapas – Partner)

Cooladata

IBM UBX

Salesforce Datorama

Gstat CDP Solution

Matrix CDP Solution

List of worldwide CDP providers:https://www.cdpinstitute.org/directory.html

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Web Content Management tools - Part 1

Company Product Name Integrators

Microsoft SharepointEwave, Matrix, Deloitte, Malam-Team, Elad, Bynet SW, HP, Yael Group, SQlink, One1, Aman, Realcommerce,

Hilan -Ness & more…

IBM Websphere Portal Matrix, IBM, Webtech, Novilis

Matrix Digital

Acx (Scepia) Matrix Digital

EPIserver Matrix

Telerik )Sitefinity – product) Matrix

Realcommerce RealCMS Realcommerce

Ewave eGenCMS 2.0 Ewave

Interwoven (Autonomy – HP) Xioma Xioma

SAP Israel SAP PortalIBM, One1(Xact), Hilan-Ness, HP, Taldor, Malam-Team

and more

Sitecore Sitecore Web Experience Manager (WXM)

One1 (Stanga)

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Company Product Name Integrators

Oracle IsraelOracle Web Center

Matrix, Ewave, Coral, Taldor, ONE1 (Advantech), Unitask, Qesem, HP

Oracle ATG (Self-service) Oracle, Cognity, Ewave

Joomla Webtech, Ewave

Drupal Realcommerce, Ewave, Linnovate, Matrix, NGSoft, Webtech, Elad, Aman, Deloitte, FiSHa, Malam-Team

Wordpress Ewave, Hilan-Ness, Matrix, Realcommerce, IdeoDigital, Yael Group, Coral, One1 (Stanga), Elad, Malam-Team, Razorgrip, FiSHa

Cuyahoga (Open Source on Microsoft platform) Aman

Umbraco IdeoDigital, Matrix, Ewave, SQLink, Elipaz, One1 (Stanga), Malam-Team, Aman

Liferay Liferay Digital Experience Platform

Webtech, Matrix, Malam-Team

Open source

Web Content Management tools - Part 2

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e-Commerce packages in Israel

Package Rap/Integrators in Israel

SAP (Hybris)Matrix, NGSoft, SAP, Deloitte Digital, EY, Ideo Digital,

Nesspro

IBM - Websphere Commerce IBM Israel, Webtech

Oracle (Commerce - Cloud) Oracle Israel

ACx Matrix

Salesforce Commerce Cloud (Demandware) Salesforce, Deloitte Digital

Signature-IT (PIM + eCommerce) SignatureIT, Hilan-NessPro, One1

Netsuite (eCommerce module) NetCloud, One1

Microsoft Ecommerce (AX module) Microsoft Israel, Prodware

Magento (eBay)RealCommerce, Coral, Matrix, Ideo Digital, Ewave, Yael Group, One1 (Stanga), Girit Interactive, FiSHa

Nopcommerce Ideo Digital, Matrix, NGSoft, Malam-Team

Intershop Intershop

Open source

Global Leader

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CRM Packages in Israel - Part 1:

Package Israel rep. Integrators

Oracle Engagement Cloud

Oracle Israel

Oracle Consulting, iCloudius

Oracle Service Cloud (RightNow)

Oracle Consulting

Oracle Sales Cloud Oracle Consulting

Oracle – Siebel Taldor, IBM, Matrix, We-Do, Yael Group, Oracle Consulting

Oracle - Peoplesoft Matrix, Evo-IT

Salesforce Salesforce Israel

AllCloud, ServiceWise, Yael (Cloudtech), iCloudius, One1Link, Accenture, Delloite, IBM, Malam-Team (Nptech),

We-do, ITmyway, Asperii (Field Service), TCS

Microsoft Dynamics 365 Microsoft IsraelMatrix, ,Elad, Malam-Team (+E4D), DXC, Aman software,

Prodware, SIT, Hilan-Ness, One1, Taldor…

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CRM Packages in Israel - Part 2:

Package Israeli Rep. IntegratorsMEGA Center Yael Group Yael Group

SugarCRM

Pivotal One1 ONE1

Netsuite CRM NetCloud, One1 NetCloud, One1

ServiceNow CSM (Customer Support)

ServiceNow One1 (Dicomano), Silverstone, Ness TSG

Pega Evo - IT Evo - IT

BPM Online Proceed (HMS) Proceed (HMS)

SAP CRMSAP Israel

Hilan-Ness, One1 (Advantech), ValuePlus, Fishman Dambo, Malam-Team

SAP C4C ValuePlus ,Xioma ,Menahel4U ,Hilan-Ness, BDA-Projects

Open source

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CRM Platforms 2019

Market Presence

Lo

cal Su

pp

ort

Vendors to Watch:

Pega

BPMonlineSalesforce

OracleServiceNow

Megacenter

Pivotal

SAP C/4

SugarCRM

Presence & Support in Israel

Microsoft

Global leader

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CRM & Omni-Channels Consultants in Israel - Partial List

Accenture

Alternative

B-Pro

Deloitte

Experity

EY

IT solutions

Lior Luria

Matrix

Meteor* Alphabetical order, not a ranking!

Nogamy

Sensecom

Widelink

Value Plus

Several independent advisors

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Omni – Channel Platforms

Package Israeli Rep. IntegratorsLivePerson One1 One1, LivePerson

7Twenty 7Twenty Matrix

BumpYard BumpYard eWave, Matrix, Hilan-NessPro

Simplechat Elad Elad, Prodware

Glassix Glassix Yael Group, Taldor

CEMax CEMax CEMax

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Package Description Integrators/ Partners

ServiceFriend Hybrid bot platform ServiceFriend, GRTH, Matrix

IBM Watson

Watson Explorer/ConversationsBot framework

IBM GBS, KPMG, Webtech, Deloitte, Realcommerce, Hilan-NessPro Digital, Yael Software

Microsoft Azure bot framework Bot framework

Personetics Chatbot Chatbot for financial info. Personetics

Nanorep Part of e-service platform Nanorep

Google bot framework Bot framework Taldor

Amazon bot framework Bot framework

Interactbot Bot framework Interactbot

Bots platforms and products in Israel: Part1

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Package Description Integrators/ Partners

KMS Part of Knowledgebase service platform Aman

E2M / Callverso Voice based bot E2M/Callverso, Taldor

Cellesense NLP capabilities Cellesense, Ness-Pro

Tomobox AI-driven (unsupervised machine learning) bot Tomobox

MembitReady-made bot store (integration to Priority, Salesforce,

Netsuite, ServiceNow, Dynamics)Membit

Oracle chatbot Chatbots for CRM Service, HR Help Desk etc. Oracle Israel

SAP Chatbot Conversational Commerce SAP Israel

Liveperson bot Part of omni-channel platform One1

7Twenty bot Part of omni-channel platform 7Twenty, Matrix

Bumpyard bot Part of omni-channel platform Bumpyard

Simplechat bot Part of omni-channel platform Elad

Bots platforms and products in Israel: Part2

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ERP Packages & Integrators: Part 1Package Israel Rep Integrators

Oracle ERP cloud

Netsuite

e-Business Suite

Oracle Israel

Oracle ERP Cloud: Oracle consulting, One1-Linnotech

Oracle Netsuite: Netcloud, One1, iCloudius, AllCloud, Top, WinIT

Oracle eBusiness Suite: Yael Group, DXC, PWC, TATA (TCS Israel), ONE1 (+Advantech)

SAP

SAP Israel

Hilan-Ness, IBM, Taldor, Malam-Team, HP, TATA (TCS Israel), Accenture, DXC, Aman, Matrix, One1 (Xact + Advantech), Convista Israel (SAP for Insurance), Ericsson

SAP Business One Complete, Menahel4U, BDO Ziv Haft, Ziv systems, Xioma, RELS, Segment, UPTech

SAP by Design AlphaClub

E-Tafnit, Tafnit 7 Matrix Matrix, Alpha Consultants

QAD EE SIT SIT, ManofIT, Tirosh

Priority PriorityMatrix - Medatech, One1 - FBC, Edea, Agrosoft, EDP, eBase, Soft solutions, Prioricity, EliteERP, Infobase, Gap, Tirosh, Eshkol, IT Backoffice, Pitronim, SIBUD, Login, Tadiad, Epilog, ERP Guru,

Effective implementations, Dsi, T.G.Net, Open Mind, Yael Group (Tulip), Kama

Infor (M3) Intentia Israel Intentia Israel

ONE1ERP ONE1 ONE1 + Freelancers

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Package Israel Rep Integrators

Microsoft Dynamics AX

Microsoft Israel. Distribution by Prodware

Prodware, Oregano, Maxsoft, Axperts, Almog, MCS

Microsoft Dynamics NAV Prodware, Anagal, Dover Applications

FinPro, Logistic Pro Almog Almog

KAV systems Kav Kav, Ardom

Aviv, MARS Aviv Aviv

Gan Tochnot Heshev (Kibbutzim)

Azimut (Car)

ERP Plus (cross-sector)

Aman Aman

Comax Comax Comax

LN Infor Matrix Matrix

ERP Focus (for global shipping) Malam-Team Malam-Team

ERP Packages & Integrators: Part 2

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Large-Scale ERP 2019

Market Presence

Lo

cal Su

pp

ort

SAP

Oracle

Infor LN

Presence & Support in Israel

Global leader

Large and Very Large ERP projects (>300 users, large enterprises)

eBusiness Suite + Oracle ERP Cloud

ECC + S/4Hana

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SMB + Mid-Large ERP 2019

Market Presence

Lo

cal Su

pp

ort

Vendors to Watch:

SAP byDesignPriority

Oracle NetsuiteOne1view

ComaxInfor M3

Presence & Support in Israel

SAP B1

Global leader

SMB + Mid market ERP projects (~10-300 users)

SaaS model

Tafnit

Microsoft

QAD

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Accenture

Alternative

Bit-Plus

Deloitte

EY

Gabi Ron

HMS

IT Solutions

KPMG

Meteor

Value Plus

Yael Group (Tulip)

Several Independent advisors

ERP Consultants in Israel*:

* Alphabetical order, not a ranking!

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HCM, Payroll & Talent Management suites

Package Category Rep. in Israel Integration partners

Oracle, Fusion HCM Core HR, Payroll, Talent Mng. Oracle Israel Unitask, Oracle

SAP HR, SAP Successfactors,

Nakissa, Workforce analytics, WPB

Core HR, Payroll, Talent Mng, Org. Chart

SAP Israel

AKT, IBM, Accenture, Malam-Team, Niram Gitan- NGG, One1

(Advantech + Jaulius), PWC, Complete (with Lotan), Hilan-

Ness, Deloitte

Hilan Core HR, Payroll, Talent Mng. Hilan

Malam Payroll Core HR, Payroll, Talent Mng. Malam-Team

Cornerstone Talent ManagementMatrix John Bryce,

TalentechMatrix John Bryce

SynerionTime and attendance, core HR,

Talent Mng.Synerion Synerion

IBM (Kenexa) Talent Mng. IBM Israel Pilat

Workforce SoftwareTime and Attendance, Workforce

Mng.AKT AKT

Microsoft Dynamics 365 for Talent Talent SuiteMicrosoft, Prodware

Prodware

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LMS only (Learning Management Systems)LMS module as part of HCM/Talent Management suites

Package Category Rep in IsraelBlossom LMS Blossom

Bareket (Britannica), FOX LMS Britannica

Kopel Reem LMS Kopel Reem

Eltel LMS Eltel

Vision (based on Moodle) LMS Hilan-Ness+Lotem

Wendimu LMS Ewave

Totara LMS (based on Moodle) LMS Kineo

Moodle LMS

Power Shelf Mobile Learning John-Bryce

Open source

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HCM Analytics

Package Rep & Partners in IsraelOracle HCM Analytic (Essbase)

Adaptive IntelligenceOracle Israel

Successfactors + iProsis content SAP Israel, iProsis, MatrixBI

Hilan Analytics Hilan

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HR, Talent Mng. and Payroll Suites 2018Presence & Support in Israel

Loca

l Su

pp

ort

SAP Successfactors

Hilan

This analysis

should be used

with its supporting

documents

Synerion

Cornerstone Malam Payroll

Oracle HCM

Payroll suite

HCM Suite

Market Presence \ Perception

Players to watch:Microsoft 365 Talent Suite

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BI General Platforms - Part 1: Package Rep in Israel Integrators

SAP Business Objects,

SAP Analytics Cloud (Discovery)

SAP HANA BW

SAP IsraelMatrixBI, One1 (+Advantech), Taldor, Malam-Team, Hilan-Ness, Skywind, IBM, BDO (BICS), IProsis, Data Cube, Yael

Group (Actiview), Aman (Eternity), SQLink - Opisoft, Nogamy

Microsoft

SQL, Power BIMicrosoft Israel

Aman (Eternity), SQLink - Opisoft, Hilan-Ness, ONE1 (+Advantech), MatrixBI, Consist, Bynet SW, Elad, Malam-

Team, Taldor-Libi, Enix (Experis), Data Cube, Vision BI, MCS, SolidBI, Yael Group (Actiview,) Nogamy, Excelando

Pyramid Analytics Pyramid IsraelNormative, Aman (Eternity), Data Cube, D A Team, SolidBI,

Hilan-Ness

IBM – Cognos IBM IsraelYael Group (Actiview), Taldor-Libi, Seven-D, Consist, Aman

(Eternity), IBM, Mirkam (Energy), Normative, MatrixBI, Hilan-Ness, Malam-Team

TableauSIT, Gstat,

VisionBI, NAYASIT, Gstat, VisionBI, Nogamy, Yael Group (Actiview), Naya,

MatrixBI

Oracle Analytic Cloud Oracle Israel Oracle Consulting, Vision BI, BeWise, One1BI

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BI Platforms - Part 2:

Package Rep in Israel Integrators

SAS BI + VA Mia Computers (SAS)Mia computers, Yael Group (Actiview), Pareto, Nogamy,

Experis

Microstrategy Microstrategy Israel Mittwoch, Nogamy, Yael, Twingo

Tibco Jaspersoft

Tibco SpotfireYael Group Yael Group, Hilan-Ness

Qlik sense Hilan – Qlik IsraelHilan - Qlik Israel, Hilan-Ness, One1 (SenseBI), Datamind,

MatrixBI, Taldor-Libi, Green House, Anagal, DtBit, Nogamy, Malam-Team. Unitech, BDO, KPMG, Deloitte

Panorama - Necto PanoramaMatrixBI, Consist, Data Cube, ONE1 BI, Business Solutions,

Citrine BI, VisionBI, Aman (Eternity), Nogamy

IBI - WebFOCUS Malam-Team Malam-Team

SpagoBI MatrixBI

BIRT (Eclipse)

Pentaho – Hitachi Hitachi Vantara Israel MatrixBI

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BI and Discovery Analysis 2019

Market Presence

Lo

cal Su

pp

ort

Qlik

Microsoft

IBM

Presence & Support in Israel

Global leader

Tableau

Pyramid AnalyticsTibco Spotfire

SAS

Microstrategy

SAPOracle

PanoramaWeb Focus

Sisense

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Data Science Platforms – Part 1:

Package Rep in Israel Integrators

SAS Viya, VS, text analyticsMia computers

(SAS)

Yael Group (Actiview), Finity (Risk), EY (Solvency), KPMG (Costing, AML), Appsgrade (Fin. Solutios), 7th Dimension

(Risk and Finn. Solutions), Antropy (operational risk, compliance), EYC

NBO Gstat Gstat

IBM SPSS, Watson, Cloud Private for Data

IBM IsraelGenius, E&M, IBM, Webtech (Watson), KPMG (Watson),

Deloitte (Watson), Realcommerce (Watson), Hilan-Ness, Yael Software – IFN (IBM Content Analytics), Taldor – Libi

BIhavior - Portrait Miner S.P. Data Hilan-Qlik Israel

R Gstat, MatrixBI, Taldor-3base

SAP Predictive Analysis SAP IsraelAman-Eternity, iProsis, MatrixBI, Hilan-Nesspro, One1 (Xact,

Advantech), Yael Group

Microsoft Intelligent Cloud

Azure AI (+DataBricks)Microsoft

Intuit, One1 (+Advantech), SQLink - Opisoft, Aman (Eternity), KPMG, Data Cube, GRTH, Yael Group

DMway DMway Dmway, Bynet SW

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36

Data Science Platforms – Part 2:Package Rep in Israel Integrators

Amazon Amazon Israel Matrix, Allcloud

Google – Google Cloud Platform, Tensorflow, AutoML, BigQueryML

Google Israel Yael Group

Data Robot SIT SIT

Tibco Spotfire (Statistica) Yael Software Yael Software

RapidMiner Matrix Matrix. Taldor

Teradata I.E. Mittwoch I.E.Mittwoch

Knime Aqurate (UCL Group) Taldor, Nogamy, UCL Group

Weka Taldor, MatrixBI, Taldor-Libi

Python Taldor, MatrixBI, Taldor-3base

H2O.ai Matrix

Elastic Matrix, Taldor, Hilan-WeAnkor,

Accenture Applied Intelligence Platform + Insight Platform

Accenture Israel Accenture Israel

Alteryx Self Service Data Science Processes SIT, One1 (SenseBI)

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37

Analytics & Data Science Platform 2019

Market Presence

Lo

cal Su

pp

ort

SAS

IBM R

Presence & Support in Israel

Global leader

Data RobotH2O

AmazonGoogleAlteryx

Tibco Spotfire (Statistica)

PythonRapid MinerKnime

SAP MicrosoftDMway

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38

Data Virtualization Tools

Product Integrator in IsraelK2View Data Tapas

Tibco Data Virtualization

(acquired from Cisco)Yael Group

SAS Virtualization Mia Computers

Informatica

Data Federation/Data ServicesAman Computers

IBM Server Federation IBM

Oracle

Oracle Data Service IntegratorOracle

SAP Hana data virtualization SAP

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39

Data Preparation & Data Catalog ToolsProduct Description Rep in Israel

Alteryx Data Preparation SIT, One1 (SenseBI)

Qlik Data Catalist Data Catalog Qlik Israel

Informatica Data CatalogInformatica Israel, Aman

Computers - Partner

Tableau Prep Data preparation SIT

IBM Data Governance Data Catalog IBM Israel

Trifacta Data Preparation Aqurate (UCL Group)

Talend Data Catalog Aqurate (UCL Group)

Oracle Data Catalog Data Catalog Oracle Israel

Octapi Metadata Aman Computers - Eternity

Collibra Data Governance Aqurate (UCL Group)

Alation Data Catalog

Cloudera Navigator

Waterline Data Data Catalog

Atlas Hortonworkd