Stakeholders
Stakeholders
• Any group or individual who has an interest in or is affected by the activities of a business.
Stakeholders
Suppliers/creditors
Government
EnvironmentSocietygeneralpublic
Customers
Employees
Shareholders
Business
Shareholders• Owners/investors provide capital for growth• Expect
– management to make financially sound decisions– increasing profit– adequate return on investments
Employees• The human side of a business, performance and profitability
linked• Expect
– safe and healthy workplace– fair treatment in promotion– fair pay level
Government• Governments at all levels have an impact on all business.
– Local, State and Federal• Expect
– businesses to pay taxes– adherence to laws
Society and general public• People are part of communities and business impacts on
these communities in many ways• Expect
– disclosure of public information– ethical and socially responsible practices
Customers• Expect
– acceptable price for goods and services– safe, reliable products– guarantees supported– no misleading advertising
Suppliers / creditors• Provide the inputs for the business• Expect
– prompt payment
Environment• Care and protection of immediate environment, sustainability
and care of limited resources
Stakeholder Activity
Shareholders
Employees
Customers
Suppliers/Creditors
Government
Environment
Society and General Public
A large petroleum company has discovered a new product that will minimise the use of oil in motor vehicles. As a result, it is envisaged that the product will decrease industry profits for five consecutive years with half the industry-related workforce eventually being made redundant. For each group of stakeholders note the impact of this development.
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