Saul  Andrew  Gomez   Phone: 818-282-4193 � E-Mail: saulandrewgomez@gmail.com

Experience

Guitar Center: VRS Coordinator / Visual Merchandise Store Support (Westlake Village) August 2015- Present

• Maintain professional standards of clients products in 250 + retail stores. • Provide technical and logistic support to retail stores. • Anticipate store needs and plan accordingly between retail stores and clients. • Coordinated projects from 3rd party fixture and signage company to be aligned with Guitar Center merchandising projects

and objectives. • Partnered with various departments within the enterprise in planning and executing merchandising objectives.

Victory Retail Support: Store Support Specialist September 2014- August 2015 • Maintain professional standards of clients products in 250 + retail stores. • Provide technical and logistic support to retail stores. • Anticipate store needs and plan accordingly between retail stores and clients.

Uber: Driver May 2014- Present • Provide excellent customer service while driving customers to desired destinations. • Maintained 4.9 out of 5 customer satisfaction rating.

McMaster Carr: Bin Filler September 2013- February 2014

• Filled customer orders and prepared for shipping.

Guitar Center: Office Manager (Hollywood) March 2012-September 2013

• Helped rebuild Operations team. • Monitored and conducted training in daily store operations

Guitar Center: Operations Manager (Northridge) February 2010-March 2012

• Partnered up with store management team to improve overall standards in store resulting in improved RAS scores.

• Reduced annual shrink in 2010 in comparison to 2009 by over $23,000, continued improvement in 2011 & 2012.

• Successfully partnered with Guitar Center management to pilot variety of projects including: Axis via, smart store, smart

safe, Multi - channel and store standards training.

Guitar Center Operations Associate December 2006- January 2010

• Worked at both Northridge and Hollywood stores; was a top performer in both locations earning multiple spiffs for

highest stop percentage and complimented for positive attitude and excellent customer service.

• As Operations assistant, helped train new Operations staff, explained the different functions of sales support that helps make the business successful.

• Nominated in 2008 & 2009 for Guitar Center awards by Operations manager. • Asked in late 2009 to rejoin the Northridge operations team as Operations lead to help improve store standards and

build a strong management team.

Education Cal State University of Northridge

2006-2009 Cinema-film major/Business Management major

University of Phoenix

Bachelor of Science in Business/Management completed

2009-2012

References Personal and profess ional re ferences ava i lable upon request .