SaulAndrewGomezResume

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Saul Andrew Gomez Phone: 818-282-4193 E-Mail: [email protected] Experience Guitar Center: VRS Coordinator / Visual Merchandise Store Support (Westlake Village) August 2015- Present Maintain professional standards of clients products in 250 + retail stores. Provide technical and logistic support to retail stores. Anticipate store needs and plan accordingly between retail stores and clients. Coordinated projects from 3 rd party fixture and signage company to be aligned with Guitar Center merchandising projects and objectives. Partnered with various departments within the enterprise in planning and executing merchandising objectives. Victory Retail Support: Store Support Specialist September 2014- August 2015 Maintain professional standards of clients products in 250 + retail stores. Provide technical and logistic support to retail stores. Anticipate store needs and plan accordingly between retail stores and clients. Uber: Driver May 2014- Present Provide excellent customer service while driving customers to desired destinations. Maintained 4.9 out of 5 customer satisfaction rating. McMaster Carr: Bin Filler September 2013- February 2014 Filled customer orders and prepared for shipping. Guitar Center: Office Manager (Hollywood) March 2012-September 2013 Helped rebuild Operations team. Monitored and conducted training in daily store operations Guitar Center: Operations Manager (Northridge) February 2010-March 2012 Partnered up with store management team to improve overall standards in store resulting in improved RAS scores. Reduced annual shrink in 2010 in comparison to 2009 by over $23,000, continued improvement in 2011 & 2012. Successfully partnered with Guitar Center management to pilot variety of projects including: Axis via, smart store, smart safe, Multi - channel and store standards training. Guitar Center Operations Associate December 2006- January 2010 Worked at both Northridge and Hollywood stores; was a top performer in both locations earning multiple spiffs for highest stop percentage and complimented for positive attitude and excellent customer service. As Operations assistant, helped train new Operations staff, explained the different functions of sales support that helps make the business successful. Nominated in 2008 & 2009 for Guitar Center awards by Operations manager. Asked in late 2009 to rejoin the Northridge operations team as Operations lead to help improve store standards and build a strong management team.

Transcript of SaulAndrewGomezResume

Page 1: SaulAndrewGomezResume

Saul  Andrew  Gomez   Phone: 818-282-4193 � E-Mail: [email protected]

Experience

Guitar Center: VRS Coordinator / Visual Merchandise Store Support (Westlake Village) August 2015- Present

• Maintain professional standards of clients products in 250 + retail stores. • Provide technical and logistic support to retail stores. • Anticipate store needs and plan accordingly between retail stores and clients. • Coordinated projects from 3rd party fixture and signage company to be aligned with Guitar Center merchandising projects

and objectives. • Partnered with various departments within the enterprise in planning and executing merchandising objectives.

Victory Retail Support: Store Support Specialist September 2014- August 2015 • Maintain professional standards of clients products in 250 + retail stores. • Provide technical and logistic support to retail stores. • Anticipate store needs and plan accordingly between retail stores and clients.

Uber: Driver May 2014- Present • Provide excellent customer service while driving customers to desired destinations. • Maintained 4.9 out of 5 customer satisfaction rating.

McMaster Carr: Bin Filler September 2013- February 2014

• Filled customer orders and prepared for shipping.

Guitar Center: Office Manager (Hollywood) March 2012-September 2013

• Helped rebuild Operations team. • Monitored and conducted training in daily store operations

Guitar Center: Operations Manager (Northridge) February 2010-March 2012

• Partnered up with store management team to improve overall standards in store resulting in improved RAS scores.

• Reduced annual shrink in 2010 in comparison to 2009 by over $23,000, continued improvement in 2011 & 2012.

• Successfully partnered with Guitar Center management to pilot variety of projects including: Axis via, smart store, smart

safe, Multi - channel and store standards training.

Guitar Center Operations Associate December 2006- January 2010

• Worked at both Northridge and Hollywood stores; was a top performer in both locations earning multiple spiffs for

highest stop percentage and complimented for positive attitude and excellent customer service.

• As Operations assistant, helped train new Operations staff, explained the different functions of sales support that helps make the business successful.

• Nominated in 2008 & 2009 for Guitar Center awards by Operations manager. • Asked in late 2009 to rejoin the Northridge operations team as Operations lead to help improve store standards and

build a strong management team.

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Education Cal State University of Northridge

2006-2009 Cinema-film major/Business Management major

University of Phoenix

Bachelor of Science in Business/Management completed

2009-2012

References Personal and profess ional re ferences ava i lable upon request .