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  • 6/4/2015 SAPISUBillingSAPISUBillingerrors

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    AuthorWhileworkinginSAPISUbillingprojectteamat,Ihavecomeacrossvariousissuesandsolutionsthatmaybeofinteresttoanyonewhoisworkinginthisareaofbusiness.Ithoughtofsharingitwithall.IfyouhavecomeacrossotherissuesinSAPISUandsolvedthem,pleasesharewithmewithyoucommentsandIwillpostitwithyournameonthisblog.Togetherwecanmakeadifference!YourfriendinSAPprojects

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    12/27/2014 0CommentsSAPISUBillingerrors

    YouhavesentBQrequestusingtransactionZBQRbutitisnotshowingupinBQtable.

    Solution:

    OneoftheissuecouldbeMROsthatyoucreatedarenotinorder.CheckiftheMROSyoucreatedarewithinthecurrentdateperiod.Example,todayisDemember10,2014andoneoftheMROsyoucreatedisforJanuary2015.Ifthisisso,removeJanuaryMROandsendBQrequestagain.

    Anotherissuecanbethatthedevicedateandcontractdatedoesnotmatch.ForexampledevicedateisJanuary2014andcontractstartdateisDecember2013.ThismeansthattherewasnodeviceinstalledatthispremiseinDecember2013whencustomerwasmovedintothispremise.Wecannotbilltheaccountwithouthavingameterinstalled.Inthissituation,investigateandcheckrecordsandupdatethedeviceinstallationdateorcontractstartdateinsuchawaythatthecontractstartdateisonorafterthedeviceinstallationdate.

    AnotherissuecanbethatthereisnoUSDPIDassignedtotheaccount.SocheckinES32,underpointofdelivery,clickonGrid,andcheckifUSDPIDisshowingup.Ifnot,arrangetoassignonetotheaccount.

    WhileinvoicingyouaregettingtheerrorEXTUIfromINTUI

    Solution:

    ThisisnormallyindicatingthatthepointofdeliverydateisnotmatchingwithcontractstartdateorUSDPIDdate.InSApmanyoftheerrorsarerelatedtothedatesmismatchornotinorderwithrelatedevents.Sohere,checkthecontractstartdateandmakesurethatpointofdeliverydateisonorBEFOREthecontractstartdate.Ifitisnotso,reverseallbilldocsandthenusingtransactionES31,youcanchangethepointofdeliverydateanditwouldsolvetheproblem

    Whenthescheduledbilldatefallsonthesamedatewithmeterremovalornewmeterinstallationdate,andyoutrytoinvoicetheaccount,youmayreceiveerror"existingbillingdocumentscannotbeinvoiced"

    Solution:

    Inthissituation,wenormallydeletetheschedulebilldateMROsothatwecankeeponlyoneeventforthatdate.Budoingthis,weareessentiallyinvoicing2periodtogetherinsteadofoneandthiswayitwillallowyoutoinvoice.However,whentheaccountisonbudgetbilling,itismandatorythatitneedstobebilledmonthlyandhenceevenafterremovingscheduledbilldateassuggestedabove,itwon'tletyouinvoiceit.

    Forbudgetbillingaccounts,weneedtochangetheMRUsothatwehaveadifferentscheduledbilldatethantheearlierscenario.ForexampleifthescheduledbillingdateandCMOfallsonDecember10,thenchangeMRUandnowyouhavescheduledbilldatefallsonDecember9andCMOonDecember10.ReverseallMROsandsendBQrequestsoyoucangetallthereadings.Nowinvoicetheaccountandoncedonesuccessfully,changetheMRUbacktowhatitoriginallywas.Thisisaworkaroundwhichwouldpreventhavingproblemsininvoicingwhentherearemultipleallocationsfallingonthesamedate.

    Segmentmissingerror

    Whilecreatinginvoices,theuseisgettingthiserror.

    SAPISUBillingerrors SAPISUtables SAPISUBillingconcepts RTPBilling Myfriend'spage MetertoCash

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    Solution:

    Thereare3possibilities.

    1)TheratecategoryisNONTOUandregistersareTOUoviceversa.Ifthisisso,updatethemcorrectlyandthiserrorshouldnotappearagain.

    2)OntheregistertabinES32,oneormoreofthecomponentismissing.Forexample,ForaTOUratecategory,onpeakrateregisterismissing.Ifthisisso,updateitcorrectlyandthisshouldberesolvednow.

    3)TherearemultipleinstallationsattachedtoCAandinthecontract,jointinvoicingconditionissetasmandatory.Butwhenyouinvoicetheaccount,itismissingbillingforoneoftheinstallations.Ifthisisso,invoicetheaccounttogetherandthisshouldberesolved.

    IFvariantincompatibilityerror

    Whileinvoicingthisaccount,theuserreceivesthiserror.

    Solution:

    Thiserrornormallyindicatesthatthereisagapbetweenthedatesofmeterremovalandnewmeterinstalled.Example:MeterremovedonDecember5andsubsequentnewmeterisinstalledonDecember11.Normallynewmetershouldbeinstalledontheverynextdaytometerremovalsothatthecustomercanbebilledcontinuouslyontheircontract.

    Tosolvethiserroryoucaneitherterminatethecontractwiththemeterremovalandenteranewcontractwiththenewmeterinstalled.Thisisrecommendedifthegapbetweenmeterremovalandnewmeterinstallationislarge.Otherwiseyoucanchangethenewmeterinstalleddateonthenextdaytometerremovaldateandshouldbeabletoinvoicetheaccountwithoutanyerrors.

    Theactualerrortextwouldlooklikethis.

    IFvariantfoundwithincompatiblevalidityperiod

    Messageno.AH437

    Diagnosis

    SchemaUNMwasanalyzedduringbilling.ThisschemacontainsanIFvariant.TheconditionalexecutionofthestepsbetweentheIFandENDIFvariantsrequiressuitablevalidityperiods.ThestepsbetweentheIFandENDIFvariantscannothavealongervalidityperiodthanthestepwiththeIFvariant.Thiswasnotthecase.

    SystemResponse

    Billingofthecontractisterminated.

    Procedure

    TheIFENDIFstepsandthestepsbetweenthemcanbelongtodifferentrates.However,youmustthenensurethatthevalidityperiodfortherateoftheIFvariantisnotshorterthanthevalidityperiodfortherateofthestepsbetweentheIFENDIFsteps.

    1.Checkthehistoryoftheratedetermination.

    2.Forthecurrentcontract,checkthevalidityperiodsfortheratetypesusedtodeterminebothoftherates.

    Iftheerrorhasoccurredeventhoughallstepsbelongtothesamerate,thereisprobablyagapinthevalidityperiodfortheratetype.

    Example

    Youbilltheperiodfrom01/01/1999to12/31/1999.

    TheratewiththeIFvariantisdeterminedusingaratetypeoftheregister.

    Theregisterisremovedon05/10/1999,andanewregisterisnotinstalleduntil05/12/1999.

    TheratewiththeIFvariantisdeterminedinbillingfrom01/01/1999to05/10/1999andfrom05/12/1999to12/31/1999.GapsarenotpermittedforrateswithIFvariants.

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    Existingbillingdocumentscannotbeinvoicederror

    Solution:

    Thisiserrorisdueto3possibilities.

    1)Whenyoutrytoinvoicemanualdoc(creditmemo)alonewithoutselectingbillingdoc...youcancorrectitbyselectingbillingdocandmanualdoctogether

    2)Whenyouhaveanoutsortthatisnotreleased/reversedyet.Tocorrectit,usingtransactionEA05,youcaneitherreleaseorreversetheoutsortandtrytoinvoiceagainanditshouldallowyoutodosonow

    3)TheCA(contractaccount)hasmultipleinstallations/contractsattachedtoitwithjointinvoicingconditionandwhileinvoicingyouareselectingonly1contracttoinvoice.Tocorrectthis,sortthebillstart/enddatesothatyoucaninvoiceallthebilldocsforthesameperiodstogether.Ifyouseebillingdocsofonly1contractwhileinvoicing,itmeansthattheothercontractmayhavebeeninvoicedalone.Ifitisso,reversethoseinvoicesusingtransactionEA15andtheninvoicebothcontractstogethernow.

    Veryhighamountinvoice

    Solution:

    Therecanbe2possibilities.

    1)Meteroverflowcausingthisissue.Normallywhenyouentermeterreadings,theyareinorderandcurrentmonthreadingishigherthanpreviousmonthreading.Butdueanincorrectmeterreadingentryordeviceissue,thecurrentmonthreadingislowerthanpreviousmonth,whenyoutrytoinvoiceforcurrentmonth,youwouldseeaveryhighamountofinvoice.Tocorrectthis,checkthereadingsagainandcorrectthereadingsandinvoiceagain.

    2)Theremaybeanactualreadingthatshowsveryhighconsumptionforaparticularbillingperiod.Forexample,duringfestivaltime,whencustomersdisplaylightingsattheirhomes,theconsumptionistendtobehigherthannormalorseasonallyforsummermonthsduetohigherusageofairconditioning,theconsumptiontendtobehigherthannormal.Checkhistoricalpatterntoseeifthishigherconsumptionmakessense.Ifitismultipletimeshigherthannormalthanthisneedstobeverifiedbyrereadingthemeterorinvestigatinganydeviceissue.

    Howtoidentifysyncissuesinbilling?Solution:OnceyousendBQrequestusingZBQR,itcomesbackwithresults/readingsdataintheBQtable.Asshownbyblueline,forsomeperiodsweseeagapandnoBQresponsecode00,itmeansthatthedevicedidnotsyncwithsapforthatperiod.

    OnceweresyncitandsendBQrequestagain,thatperiodofdataisfilledbythesystem.Nosynccanalsoresultfromnoncompliantdevice(meter)provisionedontheaccount.Ifthisisso,thenremovethatdeviceandthenoncecorrectdeviceisinstalled,resendtheBQrequestandtheseperiodsshouldfillwithreadings.

    IfwereceiveBQresponsecodeas02,itwouldmeanthatthereisadataissueandthedataforthatperiodneedstobecorrected/estimatedasperpredefinedcriteriasasMDMRdoesnothavethedataforthatperiod.

    HowtodoIP(Installmentplan)reversalinbilling

    FPL9:TogetdocnumberforIP

    FPR2:RemoveIP

    FP8:Reversecreditclearobstructions

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    Howtocorrectreplicationerrorinbilling

    Solution:

    Sometimes,whendataischangedinCRMandintheprocessofreplicationtoISU,itdoesnotgetreplicatedandendsinanerror.ThiserrorisdisplayedandprocessedinISUerrormonitor.

    CreatingParkedDocuments

    Whenyousavedatathatyouenteredintheacceleratedentryinterface,thesystemcreatesaparkeddocument.Youreceiveamessagetoinformyouifthedataisincorrectorincomplete.Youcanalsocreateaparkeddocumentiferrorsarise.Thisdocumenthasthestatus

    FollowUpProcessingforParkedDocuments

    Afteryouhavesavedtheparkeddocument,thefollowupprocessingbegins(thecreationofspecificmoveoutsand/ormoveinsinthesystem).Aprerequisiteforthefollowupprocessingisthattheparkeddocumentdatamustbefreeoferrors.

    Themoveinandmoveoutdocumentsarenotcreatedimmediately.Thisisdoneusingthemasterdatageneratorandcontractmodels.Theadvantageofthisisthattheagentdoesnothavetowaituntilthemoveinormoveouthasbeencreated,butcancontinuewithhis/herworkassoonastheparkeddocumenthasbeensaved.

    TransactionECRMREPL

    Errors

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    AredtrafficlightindicatesthatanerroroccurredduringthereplicationAyellowtrafficlightindicatesthatareplicationattemptalreadyexistsforthereplication,andthatthistransactionwasinsertedinthequeuewithoutstartingthemasterdatagenerator.

    Oncewedoubleclickontheerrorandcheckthelog,itmentionstherethereasonfortheerror.Forexample,mismatchofdevicedateandcontractdateetc.Fixthemasnecessaryandthenrestart/resendtheerror.Torestartselectiveormasserrors,clickontheseoptionsfromtopmenu.

    Whenrestartingareplicationthatcontainserrors,themasterdatageneratoriscalled,alongwiththeparametersthatmayhavebeenchangedinthedetailedview.Thereplicationisrestartedgenerically,dependinguponthereplicationobject.Thismeansthatwhenyourestartacontractreplication,arestartfunctionmoduleiscalledthatisdifferentto,forexample,therestartforpointsofdelivery,connectionobjectsorparkeddocuments.

    ThedifferentfunctionmodulesarestoredintheECRM_FBRESTtable

    ThetablekeyisthefieldMD_ORIGOBJ(TransactionECRMREPL),whichisstoredinthetableEVER_CRMQforeachqueueentry.Inthisway,forexample,theincorrectreplicationofapointofdeliveryinthequeuehastheentryEPODinthefieldEVER_CRMQMQ_ORIGOBJ.ThefunctionmoduleISU_CRMQ_RESTART_PODiscalledviathisentryduringtherestart

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    Examplesofsomeoftheportionsconfiguredforbilling

    Consideringinarealprojectscenario,therearemonthly/bimonthly/quarterlybillcyclesandasperclient'srequirement,theyneedtobespacedputtoensurethatthebillsaresentconvenientlywithoutoverloadingthesystem,wemayendupcreatinganumberofportions.

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    _____________________________________________________________Howtocorrectoutofbalanceinvoicesinbilling_____________________________________________________________Whenthetotalsintheinvoicesdonotaddup,theyareusuallytermedasoutofbalanceinvoice.Someofthereasonswhyinvoicesareoutofbalanceinclude,

    Invoicecurrencyandpaymentcurrencyaredifferentthenwhenthepaymentisposted,thesystemcalculatesthat days currencyexchange rate.Nowwhen this invoiceandpaymentwas reversed for some reasonat alaterdateandrecreatedagainandpaymentapplied,thenthesystemconsiderstheexchangerateonthatday.Sonowwehavea$amountdifferencewhichmakesinvoiceoutofbalance.

    Another scenariowouldbe, therearecertain itemsupdatedon theaccountbutnotposted fullyor reversed,thenalsoitwouldshowadifferenceof$amount.

    Sometimesifthemigrationdocumentwasreversedduetoausererror,thenalsowewouldhaveOOBinvoiceoccur.

    Anotherscenariowouldbe if the IPbalancedoesnotmatchupwith theIPamountonthe invoice, thenalsoOOBwouldoccur.

    Most of the time, we would use transaction codes fpl9, fpe2, fpr3, ek94, fpd2 and look for necessaryinformationfromthosescreenstoupdatetherdifilesforinvoice.

    Givenbelowaresomescenarios.

    Whenyoutrytosimulatetheinvoiceandtheerrorlogshowsthatit isoutofbalance,itwillshowtheamountthatitisoutofbalancewith.

    Thesameamountyouwouldalsobeabletoseeonrdifile.Forthebelowcase,theoutofbalanceamountis$937.18.Nowweneedtofindoutwherethisdifferenceiscomingfrom.

    Therewasamigrationdocumentforthecreditamount$937.18wasreversedinMarch2013,duetowhichtheinvoiceissuedformarchapril2013isshowingoutofbalancewiththatamount.

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    And we correctedthe RDI file with thesame amount$937.17 with thetext reason asrefund issued sinceyour last bill. Onceyou add the credit(937.17) on theaccount, then your

    totaladjustmentalsowouldchangetothateffect.Sototaladjustmentshavebeenupdatedas$2811.65minus$937.17=$1874.47

    Scriptforcorrection:

    DZCL_BI_PWB=>GS_HDRBAL_FWD2,771.90

    DZCL_BI_PWB=>GS_HDRNEW_CHG897.43

    DZCL_BI_PWB=>GS_HDRBBP_TTL0.00

    DZCL_BI_PWB=>GS_HDRTTL_ADJ2,811.65>>Changeto1874.47

    DZCL_BI_PWB=>GS_HDRTTL_DUE0.00

    DZCL_BI_PWB=>GS_HDROOB_DIF937.18

    DZCL_BI_PWB=>GS_HDRADD_NM1

    CINCBEGINZBI_BPC_ACC_ADJTEXTSTEN

    DZCL_BI_REG=>GS_ACC_ADJADJ_TXTBillCorrection

    DZCL_BI_REG=>GS_ACC_ADJADJ_AMT924.05

    CINCENDZBI_BPC_ACC_ADJTEXTSTEN

    CINCBEGINZBI_BPC_ACC_ADJTEXTSTEN

    DZCL_BI_REG=>GS_ACC_ADJADJ_TXTAmounttransferredtoanotheraccount

    DZCL_BI_REG=>GS_ACC_ADJADJ_AMT642.14

    DZCL_BI_REG=>GS_FMTDBA_FLGX

    CINCENDZBI_BPC_ACC_ADJTEXTSTEN

    CINCBEGINZBI_BPC_ACC_ADJTEXTSTEN

    DZCL_BI_REG=>GS_ACC_ADJADJ_TXT Refund issued since your last bill >> Change to Arrear sinceyourlastbill

    DZCL_BI_REG=>GS_ACC_ADJADJ_AMT3,093.56

    DZCL_BI_REG=>GS_FMTDBA_FLGX

    CINCENDZBI_BPC_ACC_ADJTEXTSTEN

    AddtheseRedline

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    CINCBEGINZBI_BPC_ACC_ADJTEXTSTEN

    DZCL_BI_REG=>GS_ACC_ADJADJ_TXTcreditissuesinceyourlastbill

    DZCL_BI_REG=>GS_ACC_ADJADJ_AMT937.18

    DZCL_BI_REG=>GS_FMTDBA_FLGX

    CINCENDZBI_BPC_ACC_ADJTEXTSTEN

    DZCL_BI_REG=>GS_INV_TTLACC_ADJ2,811.65>>Changeto1874.47

    DZCL_BI_REG=>GS_INV_TTLACC_TXEX

    DZCL_BI_REG=>GS_INV_TTLADJ_TTL2,811.65>>Changeto1874.47

    DZCL_BI_PWB=>GC_DOC_ENDX

    Anotherscenario:

    Below is another scenariowhere the amountwas transferred fromanother account to this account and thatresultedintoanoutofbalanceamountof$8616.90

    TherewasaTransferpostingdocument$8616.90.Thedocumenthassubsequentlyreversed.PWBcouldntpickuptransactionproperlyastherewerestatisticalwrittenoffdocuments.

    In this case,wehaveadded that amounton the invoiceby removing the sameamount (in red colour lines)totalingthesameamountandatthesametime(ingreencolourlines),showingthesameamountascreditanddebitontheinvoicesocustomercanseethat.Andagain,thetotaladjustmentamountiscorrectedtotheeffectof$8616.90

    |DZCL_BI_PWB=>GS_HDRDSP_TYPP

    |DZCL_BI_PWB=>GS_HDRLOV_FLGX

    |DZCL_BI_PWB=>GS_HDRAMT_LST_BIL0.00

    |DZCL_BI_PWB=>GS_HDRNON_ELE_AMT0.00

    |DZCL_BI_PWB=>GS_HDRBAL_FWD4,308.45

    |DZCL_BI_PWB=>GS_HDRNEW_CHG603.99

    |DZCL_BI_PWB=>GS_HDRBBP_TTL0.00

    |DZCL_BI_PWB=>GS_HDRTTL_ADJ8,984.80>>changeto>>367.90

    |DZCL_BI_PWB=>GS_HDRTTL_DUE4,072.36

    |DZCL_BI_PWB=>GS_HDROOB_DIF8,616.90

    |DZCL_BI_PWB=>GS_HDRADD_NM1

    |DZCL_BI_PWB=>GS_HDRADD_NM2

    |DZCL_BI_REG=>GS_TOTALSNEW_ELECTR603.99

    |CINCBEGINZBI_BPC_ACC_ADJTEXTSTEN

    |DZCL_BI_REG=>GS_ACC_ADJADJ_TXTAccountsetupcharge

    |DZCL_BI_REG=>GS_ACC_ADJADJ_AMT30.00

    |CINCENDZBI_BPC_ACC_ADJTEXTSTEN

    >>AddthelinesinGREEN>>

    CINCBEGINZBI_BPC_ACC_ADJTEXTSTEN

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    DZCL_BI_REG=>GS_ACC_ADJADJ_TXTAmounttransferredfromanotheraccount

    DZCL_BI_REG=>GS_ACC_ADJADJ_AMT8,616.90

    DZCL_BI_REG=>GS_FMTDBA_FLGX

    CINCENDZBI_BPC_ACC_ADJTEXTSTEN

    CINCBEGINZBI_BPC_ACC_ADJTEXTSTEN

    DZCL_BI_REG=>GS_ACC_ADJADJ_TXTCancel:Amounttransferredfromanotheraccount

    DZCL_BI_REG=>GS_ACC_ADJADJ_AMT8,616.90

    DZCL_BI_REG=>GS_FMTDBA_FLGX

    CINCENDZBI_BPC_ACC_ADJTEXTSTEN

    >>DeletethelinesinRED>>

    |CINCBEGINZBI_BPC_ACC_ADJTEXTSTEN

    |DZCL_BI_REG=>GS_ACC_ADJADJ_TXTCancel:

    |DZCL_BI_REG=>GS_ACC_ADJADJ_AMT364.14

    |DZCL_BI_REG=>GS_FMTDBA_FLGX

    |CINCENDZBI_BPC_ACC_ADJTEXTSTEN

    |CINCBEGINZBI_BPC_ACC_ADJTEXTSTEN

    |DZCL_BI_REG=>GS_ACC_ADJADJ_TXTCancel:

    |DZCL_BI_REG=>GS_ACC_ADJADJ_AMT7,199.32

    |DZCL_BI_REG=>GS_FMTDBA_FLGX

    |CINCENDZBI_BPC_ACC_ADJTEXTSTEN

    |CINCBEGINZBI_BPC_ACC_ADJTEXTSTEN

    |DZCL_BI_REG=>GS_ACC_ADJADJ_TXTCancel:

    |DZCL_BI_REG=>GS_ACC_ADJADJ_AMT1,053.44

    |DZCL_BI_REG=>GS_FMTDBA_FLGX

    |CINCENDZBI_BPC_ACC_ADJTEXTSTEN

    |CINCBEGINZBI_BPC_ACC_ADJTEXTSTEN

    |DZCL_BI_REG=>GS_ACC_ADJADJ_TXTCreditappliedsinceyourlastbill

    |DZCL_BI_REG=>GS_ACC_ADJADJ_AMT401.80

    |DZCL_BI_REG=>GS_FMTDBA_FLGX

    |CINCENDZBI_BPC_ACC_ADJTEXTSTEN

    |CINCBEGINZBI_BPC_ACC_ADJTEXTSTEN

    |DZCL_BI_REG=>GS_ACC_ADJADJ_TXTHST(870865821RT0001)

    |DZCL_BI_REG=>GS_ACC_ADJADJ_AMT3.90

    |CINCENDZBI_BPC_ACC_ADJTEXTSTEN

    |DZCL_BI_REG=>GS_INV_TTLACC_ADJ8,984.80>>changeto>>367.90

    |DZCL_BI_REG=>GS_INV_TTLACC_TXEX

    |DZCL_BI_REG=>GS_INV_TTLADJ_TTL8,984.80>>changeto>>367.90

    |DZCL_BI_PWB=>GC_DOC_ENDX

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    Anotherscenario

    Onthisinvoice,theOOBdifferenceis$33.90whichiseasytoidentifyasinourcompany,wecharge$30asaccountsetupfeeand13%taxonthatwouldmakeitatotalof$33.90.SonowwewillbelookingforaccountsetupchargeentriesonFPL9.

    TheinvoiceincludesAccountsetupchargeofcontract400248528butthischargeshouldbeincludedinthefirstperiodicinvoiceofthecontract400248528.Thenewaccountsetupchargehascorrectlybeenincludedininvoicefirstperiodicinvoice60001890876ofcontract400248528.

    The account setup charge is wrongly included in invoice 60001924616. I have removed the account setupchargeintheRDIfile

    And we did in earlier invoice corrections, we need to adjust the total adjustment amount to the effect of$33.90.

    |DZCL_BI_PWB=>GS_HDRNON_ELE_AMT0.00

    |DZCL_BI_PWB=>GS_HDRBAL_FWD315.11

    |DZCL_BI_PWB=>GS_HDRNEW_CHG217.83

    |DZCL_BI_PWB=>GS_HDRBBP_TTL0.00

    |DZCL_BI_PWB=>GS_HDRTTL_ADJ163.33>>Changeto>>129.43

    |DZCL_BI_PWB=>GS_HDRTTL_DUE662.37

    |DZCL_BI_PWB=>GS_HDROOB_DIF33.90

    |DZCL_BI_PWB=>GS_HDRADD_NM1MRS.ELIZABETHARMSTRONG

    |DZCL_BI_PWB=>GS_HDRADD_LN11561ORMSBEERD

    |DZCL_BI_PWB=>GS_HDRADD_LN2BATTERSEAONK0H1H0

    |DZCL_BI_PWB=>GS_HDRZIP_CODK0H1H0

    |DZCL_BI_REG=>GS_TOTALSNEW_ELECTR217.83

    |CINCBEGINZBI_BPC_ACC_ADJTEXTSTEN

    |DZCL_BI_REG=>GS_ACC_ADJADJ_TXTBillCorrectionInstalment(remainingbalance$778.70)

    |DZCL_BI_REG=>GS_ACC_ADJADJ_AMT129.79

    |DZCL_BI_REG=>GS_FMTDBA_FLGX

    |CINCENDZBI_BPC_ACC_ADJTEXTSTEN

    >>DeletethelinesinRED>>

    |CINCBEGINZBI_BPC_ACC_ADJTEXTSTEN

    |DZCL_BI_REG=>GS_ACC_ADJADJ_TXTAccountsetupcharge

    |DZCL_BI_REG=>GS_ACC_ADJADJ_AMT30.00

    |CINCENDZBI_BPC_ACC_ADJTEXTSTEN

    |CINCBEGINZBI_BPC_ACC_ADJTEXTSTEN

    |DZCL_BI_REG=>GS_ACC_ADJADJ_TXTInterestearnedonyoursecuritydeposit

    |DZCL_BI_REG=>GS_ACC_ADJADJ_AMT0.36

    |DZCL_BI_REG=>GS_FMTDBA_FLGX

    |CINCENDZBI_BPC_ACC_ADJTEXTSTEN

    >>DeletethelinesinRED>>

    |CINCBEGINZBI_BPC_ACC_ADJTEXTSTEN

    |DZCL_BI_REG=>GS_ACC_ADJADJ_TXTHST(870865821RT0001)

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    data:text/htmlcharset=utf8,%3Cdiv%20id%3D%22wrapper%22%20style%3D%22minheight%3A%20100%25%3B%20margin%3A%200px%200px%2010 13/19

    |DZCL_BI_REG=>GS_ACC_ADJADJ_AMT3.90

    |CINCENDZBI_BPC_ACC_ADJTEXTSTEN

    |DZCL_BI_REG=>GS_INV_TTLACC_ADJ163.33>>Changeto>>129.43

    |DZCL_BI_REG=>GS_INV_TTLACC_TXEX

    |DZCL_BI_REG=>GS_INV_TTLADJ_TTL163.33>>Changeto>>129.43

    |DZCL_BI_PWB=>GC_DOC_ENDX

    AnotherscenarioHerewecanseetheOOBdifferenceamountis$141.

    OnthepaymentstabinFPL9,

    The payment received on Aug 2014 was $298.99 but the payment showing on the invoice for that date is$157.99.Sothatsadifferenceof$141whichisouroutofbalanceamount.

    Thesecuritydepositwasrequested$422.00andpaid.Thesecuritydeposit$141.00wasreturned/reversedon20150120whichisafterperiodicbillgeneratedforperiodbill forDecember2014(i.e.20141119to20141217).

    |DZCL_BI_PWB=>GS_HDRAMT_LST_BIL0.00

    |DZCL_BI_PWB=>GS_HDRNON_ELE_AMT0.00

    |DZCL_BI_PWB=>GS_HDRBAL_FWD1,066.72>>changeto>>1,207.72

    |DZCL_BI_PWB=>GS_HDRNEW_CHG77.26

    |DZCL_BI_PWB=>GS_HDRBBP_TTL0.00

    |DZCL_BI_PWB=>GS_HDRTTL_ADJ173.37>>changeto>>455.37

    |DZCL_BI_PWB=>GS_HDRTTL_DUE675.09

    |DZCL_BI_PWB=>GS_HDROOB_DIF141.00

    |DZCL_BI_PWB=>GS_HDRADD_NM1

    |DZCL_BI_PWB=>GS_HDRADD_LN1

    |DZCL_BI_PWB=>GS_HDRADD_LN2

    |DZCL_BI_PWB=>GS_HDRZIP_COD

    |DZCL_BI_PWB=>GS_HDRCOUNTRY

    |DZCL_BI_PWB=>GS_HDRCMP_ACT_CNT0

    |CINCENDZBI_BPC_HDRTEXTSTEN

    |CINCBEGINZBI_BPC_PYM_DTLTEXTSTEN

    |DZCL_BI_REG=>GS_PYMDAT08/18/2014

    |DZCL_BI_REG=>GS_PYMAMT157.99>>changeto>>298.99

    |CINCENDZBI_BPC_PYM_DTLTEXTSTEN

    |CINCBEGINZBI_BPC_PYM_DTLTEXTSTEN

    |DZCL_BI_REG=>GS_PYMDAT09/25/2014

  • 6/4/2015 SAPISUBillingSAPISUBillingerrors

    data:text/htmlcharset=utf8,%3Cdiv%20id%3D%22wrapper%22%20style%3D%22minheight%3A%20100%25%3B%20margin%3A%200px%200px%2010 14/19

    |DZCL_BI_REG=>GS_PYMAMT212.99

    |CINCENDZBI_BPC_PYM_DTLTEXTSTEN

    |CINCBEGINZBI_BPC_PYM_DTLTEXTSTEN

    |DZCL_BI_REG=>GS_PYMDAT01/15/2015

    |DZCL_BI_REG=>GS_PYMAMT695.74

    |CINCENDZBI_BPC_PYM_DTLTEXTSTEN

    |DZCL_BI_PWB=>GS_HDRMKT_INS1000000000

    |DZCL_BI_REG=>GS_TOTALSNEW_ELECTR77.26

    |CINCBEGINZBI_BPC_ACC_ADJTEXTSTEN

    |DZCL_BI_REG=>GS_ACC_ADJADJ_TXTSecurityDepositInstalmentPlancreatedonJuly03,2014

    |DZCL_BI_REG=>GS_ACC_ADJADJ_AMT281.00

    |DZCL_BI_REG=>GS_FMTDBA_FLGX

    |CINCENDZBI_BPC_ACC_ADJTEXTSTEN

    |CINCBEGINZBI_BPC_ACC_ADJTEXTSTEN

    |DZCL_BI_REG=>GS_ACC_ADJADJ_TXT Security Deposit Instalment (remaining balance $46.83) >>changeremainingbalanceto>>$0.00

    |DZCL_BI_REG=>GS_ACC_ADJADJ_AMT281.00

    |DZCL_BI_REG=>GS_FMTDBA_FLGX

    |CINCENDZBI_BPC_ACC_ADJTEXTSTEN

    |CINCBEGINZBI_BPC_ACC_ADJTEXTSTEN

    |DZCL_BI_REG=>GS_ACC_ADJADJ_TXTAccountsetupcharge

    |DZCL_BI_REG=>GS_ACC_ADJADJ_AMT30.00

    |CINCENDZBI_BPC_ACC_ADJTEXTSTEN

    |CINCBEGINZBI_BPC_ACC_ADJTEXTSTEN

    |DZCL_BI_REG=>GS_ACC_ADJADJ_TXTInterestearnedonyoursecuritydeposit

    |DZCL_BI_REG=>GS_ACC_ADJADJ_AMT0.53

    |DZCL_BI_REG=>GS_FMTDBA_FLGX

    |CINCENDZBI_BPC_ACC_ADJTEXTSTEN

    |CINCBEGINZBI_BPC_ACC_ADJTEXTSTEN

    |DZCL_BI_REG=>GS_ACC_ADJADJ_TXTSecuritydeposit

    |DZCL_BI_REG=>GS_ACC_ADJADJ_AMT281.00>>changeto>>422.00

    |DZCL_BI_REG=>GS_FMTDBA_FLGX

    |CINCENDZBI_BPC_ACC_ADJTEXTSTEN

    >>Deletethelinesinred

    |CINCBEGINZBI_BPC_ACC_ADJTEXTSTEN

    |DZCL_BI_REG=>GS_ACC_ADJADJ_TXTCancel:Securitydeposit

    |DZCL_BI_REG=>GS_ACC_ADJADJ_AMT141.00

    |DZCL_BI_REG=>GS_FMTDBA_FLGX

  • 6/4/2015 SAPISUBillingSAPISUBillingerrors

    data:text/htmlcharset=utf8,%3Cdiv%20id%3D%22wrapper%22%20style%3D%22minheight%3A%20100%25%3B%20margin%3A%200px%200px%2010 15/19

    |CINCENDZBI_BPC_ACC_ADJTEXTSTEN

    |CINCBEGINZBI_BPC_ACC_ADJTEXTSTEN

    |DZCL_BI_REG=>GS_ACC_ADJADJ_TXTHST(870865821RT0001)

    |DZCL_BI_REG=>GS_ACC_ADJADJ_AMT3.90

    |CINCENDZBI_BPC_ACC_ADJTEXTSTEN

    |DZCL_BI_REG=>GS_INV_TTLACC_ADJ173.37>>changeto>>455.37

    |DZCL_BI_REG=>GS_INV_TTLACC_TXEX

    |DZCL_BI_REG=>GS_INV_TTLADJ_TTL173.37>>changeto>>455.37

    |DZCL_BI_PWB=>GC_DOC_ENDX

    Invoice60002187484:

    On thebelow invoice,wecansee that thepaymentamountonApril 2014hasbeenposted incorrectly.Thepayment received was $150 but the posted amount is $49.93 and hence we have a OOB difference of$100.07.Ithasbeencorrectedasbelow.

    |CINCBEGINZBI_BPC_PYM_DTLTEXTSTEN

    |DZCL_BI_REG=>GS_PYMDAT04/07/2014

    |DZCL_BI_REG=>GS_PYMAMT49.93>>>>>changeto150.00

    |CINCENDZBI_BPC_PYM_DTLTEXTSTEN

    |CINCBEGINZBI_BPC_HDRTEXTSTEN

    |DZCL_BI_PWB=>GS_INDINV_OOBX

    |DZCL_BI_PWB=>GS_INDOOB_PDFX

    |DZCL_BI_PWB=>GS_INDSTD_SUPX

    |DZCL_BI_PWB=>GS_HDRSAP_SYSPEC

    |DZCL_BI_PWB=>GS_HDRSAP_CLT101

    |DZCL_BI_PWB=>GS_HDRUSR_NAM004014

    |DZCL_BI_PWB=>GS_HDRFMT_TYPREGULATED_BILL

    |DZCL_BI_PWB=>GS_HDRNUM_CPS1

    |DZCL_BI_PWB=>GS_HDROUT_DVCZSTRS_TST

    |DZCL_BI_PWB=>GS_HDRSPL_NAMInvoice60002187484

    |DZCL_BI_PWB=>GS_HDRLGG_PRFEN

    |DZCL_BI_PWB=>GS_HDRACT_CNT2

    |DZCL_BI_PWB=>GS_HDRBIL_CNT1

    |DZCL_BI_PWB=>GS_HDRINV_NUM60002187484

    |DZCL_BI_PWB=>GS_HDRACT_NUM200080981328

  • 6/4/2015 SAPISUBillingSAPISUBillingerrors

    data:text/htmlcharset=utf8,%3Cdiv%20id%3D%22wrapper%22%20style%3D%22minheight%3A%20100%25%3B%20margin%3A%200px%200px%2010 16/19

    |DZCL_BI_PWB=>GS_HDRBIL_DAT02/26/2015

    |DZCL_BI_PWB=>GS_HDRINV_MTH02/01/2014

    |DZCL_BI_PWB=>GS_HDRSTR_DAT01/24/2014

    |DZCL_BI_PWB=>GS_HDREND_DAT02/15/2014

    |DZCL_BI_PWB=>GS_HDRREP_DAT02/26/2015

    |DZCL_BI_PWB=>GS_HDRBIL_CYC07

    |DZCL_BI_PWB=>GS_HDRSRV_NM1

    |DZCL_BI_PWB=>GS_HDRSRV_ADD

    |DZCL_BI_PWB=>GS_HDRCSV_INQ3

    |DZCL_BI_PWB=>GS_HDRCSV_ARR0.00

    |DZCL_BI_PWB=>GS_HDRDUE_DAT02/26/2015

    |DZCL_BI_PWB=>GS_HDRGLS_TYP4

    |DZCL_BI_PWB=>GS_HDRDSP_TYPP

    |DZCL_BI_PWB=>GS_HDRLOV_FLGX

    |DZCL_BI_PWB=>GS_HDRAMT_LST_BIL349.93

    |DZCL_BI_PWB=>GS_HDRNON_ELE_AMT0.00

    |DZCL_BI_PWB=>GS_HDRBAL_FWD1,175.00>>>>>changeto1,275.07

    |DZCL_BI_PWB=>GS_HDRNEW_CHG332.68

    |DZCL_BI_PWB=>GS_HDRBBP_TTL0.00

    |DZCL_BI_PWB=>GS_HDRTTL_ADJ64.83

    |DZCL_BI_PWB=>GS_HDRTTL_DUE877.56

    |DZCL_BI_PWB=>GS_HDROOB_DIF100.07

    |DZCL_BI_PWB=>GS_HDRADD_NM1MRS.JOANHERMER

    |DZCL_BI_PWB=>GS_HDRADD_LN17610HWY509

    |DZCL_BI_PWB=>GS_HDRADD_LN2RR1

    |DZCL_BI_PWB=>GS_HDRADD_LN3PLEVNAONK0H2M0

    |DZCL_BI_PWB=>GS_HDRZIP_CODK0H2M0

    |DZCL_BI_PWB=>GS_HDRCOUNTRYCanada

    |DZCL_BI_PWB=>GS_HDRSCN_LIN2000809813280000000007

    |DZCL_BI_PWB=>GS_HDRSTB_TTL0.00

    |DZCL_BI_PWB=>GS_HDRCMP_ACT_CNT0

    |CINCENDZBI_BPC_HDRTEXTSTEN

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    12/27/2014 0CommentsSAPISUbillingconcepts

    BelowaresomeimportantbasicterminologyforSAPISUBillinganditneedstobeconfiguredfirst.

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  • 6/4/2015 SAPISUBillingSAPISUBillingerrors

    data:text/htmlcharset=utf8,%3Cdiv%20id%3D%22wrapper%22%20style%3D%22minheight%3A%20100%25%3B%20margin%3A%200px%200px%2010 17/19

    Billingschema

    Rate

    Facts

    Ratefactsgroup

    Pricekey

    Operand

    Ratecategory

    Ratetype

    Ratedetermination

    Masterdatacreation(BMD+TMD)

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    12/27/2014 0CommentsSAPISUtables

    Masterdata:

    EKUNISUbusinesspartnerdata

    BUT050Businesspartnerrelationships

    BUT100Businesspartnerroles

    BUT020Businesspartneraddress

    ADRCAddresses

    BUT000Businesspartner

    DFKKLOCKSBusinesslocks

    FKKVKPContractaccountforpartner

    FKKVKContractaccount

    Billingandinvoicing:

    ERDKPrintdocheader

    ERDOOutsortingforinvoices

    ERDBCAdocumentforprintdocument

    ERCHOOutsortingforbillingdocument

    ERCHCInvoicingreversalhistory

    ERCHBillingdocheader

    DBERCHZ(18)Billingdoclines

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  • 6/4/2015 SAPISUBillingSAPISUBillingerrors

    data:text/htmlcharset=utf8,%3Cdiv%20id%3D%22wrapper%22%20style%3D%22minheight%3A%20100%25%3B%20margin%3A%200px%200px%2010 18/19

    DBERDLPrintdoclines

    DBERDLBBillingdocprintdoclinereference

    Billingmasterdata:

    ETTARatecategory

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    TE221Operands

    ETRFRates

    EKDIRatefacts

    ESCHSBillingschemasteps

    ESCHSBillingschemaheader

    EPREIHPricehistory

    EPREIPricesheader

    TE069Ratetypes

    ETTIF/ETTIFN/ETTIFBInstallationfacts

    ERTFNDRatedetermination

    Technicalmasterdata

    EANLInstallation

    EVBSPremise

    EHAUISUConnectionobject

    EANLHInstallationtimeslice

    EGPLTXDevicelocations

    EUIHEADPoDs

    EUITRANSPoDinternaltoexternalIds

    DeviceManagement

    ETDZRegisters

    EPROFASSRegistersprofiles

    EASTIRegisterrelationships

    EUILZWRegisterPod

    EASTSInstallationregister

  • 6/4/2015 SAPISUBillingSAPISUBillingerrors

    data:text/htmlcharset=utf8,%3Cdiv%20id%3D%22wrapper%22%20style%3D%22minheight%3A%20100%25%3B%20margin%3A%200px%200px%2010 19/19

    sap,isu,sapisu,utilities,saputilities,RTPbilling,billingerrors,sapbillingerrors,saptables,sapforums,saptraining,sapisutraining,india,canada,US,england,germany,rajivjani,lifecoachformysuccess,saphelp

    EADZMultipleinstallationbillingdataregisters

    EZWDRegisterGroups

    EZUZDeviceallocationforregisters

    EGERHHistoricaldevicedata

    EGERSmasterdevicedata

    EGERRDeviceinfoforPod

    EUILNRDevicePod

    ETYPDevicecategorymaterialdata

    EZUGDeviceallocationfordevice

    Scheduling

    TE422Meterreadingunits

    TE418Schedulerecordsmeterreadingunits

    TE420Portions

    TE419Parameterrecords

    TE417Schedulerecordsforportion

    ETRGBillingorders

    EABLMeterreadingdocument

    EABLGMeterreadingreasons

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