1. Justin G. Hunter 1080 Old Highway 601, Mount Airy, NC 27030
(336) 789-2832 [email protected] PROFESSIONAL EXPERIENCE
Northern Hospital of Surry County Mount Airy, NC - Physician
Practices Systems Coordinator Information Service Department 2009
Present Implementation, continued maintenance, support and
administration of nine physician practices and one central billing
office by phone,email and VNC on Greenway Primesuite electronic
medical record and Navicure clearinghouse services including the
following specialties: o OB-Gyn o General Surgery o Internal
Medicine o Pulmonology o Cardiology o Pain Management o Urology o
Orthopedics o Gastroenterology o Pediatrics o Family Medicine
Maintenance, support and administration of one Family Medicine
practice on e-MDs electronic medical record and Navicure
clearinghouse services. Writing, maintaining and advising on
financial, clinical and demographic reports created in Greenway
Primesuite, e-MDs and Crystal Reports accessing SQL servers. o
Implementation and training of Crystal Reports to practice managers
and shared access to network stored reports. o Extraction of
historical SQL data from legacy EMRs for migration to Greenway
Primesuite EMR or from sunsetting databases to long term searchable
storage. o Creation of wRVU reporting processes using Crystal
Reports with built-in value modifications based on procedure codes
and modifiers. Knowledge of the full Revenue Cycle, from
registration and front desk to coding, billing and accounts
receivable. Helping to maintain compliance with various insurances.
Created and implemented the process for split professional/facility
billing in Internal Medicine, Pulmonology, Cardiology and Pain
Management, Urology and OB-Gyn including creating split charge
schedules. Additional duties include: o Setup and/orremoval of
computers, laptops,scanners and other equipment. o Network and
program user access,permissions and security. o User support for
Windows 7, Microsoft Outlook, Word, and Excel o Assisting users
with Iphones,Ipads,and with Citrix setup on Macs and PCs.
2. Special Projects Coordinator - Physician Billing Department
2005 2009 Implemented and maintained processes and procedures for
coding and billing for the Hos pitalists physician group in Misys
PM. Modified and maintained the MultiView terminal emulator program
used by Misys PM for a more user friendly Windows like user
interface, including adding mouse support. Implemented network
storage procedures for all physician practices, eliminating the
majority of paper used in the office. This included scanning and
OCR processes,printing to PDF, and learning and operating in an
AIX/Unix database. Insurance credentialing for providers. Patient
Financial Services Representative - Hospital PFS Department 2003
2005 Billing follow-up for various insurances Monitored accounts
for placement with collection agencies. Liaison for collection
agencies. Set up payment plans. Payment reports and
reconciliations. Research on old and archived records and accounts.
Backup for customer service representatives. Registration/Customer
Service - Hospital Registration Department 2002 -2003 Outpatient
and inpatient registration. Customer Service
Representative,including taking payments, setting up payment
plans,addressing patient complaints, collaborating with hospital
billers and settling money drawers. Hunter Graphics and Printing
2000 - 2002 Owner Reseller of various promotional items. Design,
redesign and touch-up of various graphics. On-demand
screen-printing of apparel and other requested textiles using
four-station screen-printing press,including four-color process
printing. ADDITIONAL SKILLS Ability to listen and interpret
communications between providers, managers and staff Flexibility
Able to work on multiple tasks Excellent organizational skills
Excellent customer service skills Ability to work with minimum
supervision Buildingcustomcomputers