1. 1. Justin G. Hunter 1080 Old Highway 601, Mount Airy, NC 27030 (336) 789-2832 jghunter1016@gmail.com PROFESSIONAL EXPERIENCE Northern Hospital of Surry County Mount Airy, NC - Physician Practices Systems Coordinator Information Service Department 2009 Present Implementation, continued maintenance, support and administration of nine physician practices and one central billing office by phone,email and VNC on Greenway Primesuite electronic medical record and Navicure clearinghouse services including the following specialties: o OB-Gyn o General Surgery o Internal Medicine o Pulmonology o Cardiology o Pain Management o Urology o Orthopedics o Gastroenterology o Pediatrics o Family Medicine Maintenance, support and administration of one Family Medicine practice on e-MDs electronic medical record and Navicure clearinghouse services. Writing, maintaining and advising on financial, clinical and demographic reports created in Greenway Primesuite, e-MDs and Crystal Reports accessing SQL servers. o Implementation and training of Crystal Reports to practice managers and shared access to network stored reports. o Extraction of historical SQL data from legacy EMRs for migration to Greenway Primesuite EMR or from sunsetting databases to long term searchable storage. o Creation of wRVU reporting processes using Crystal Reports with built-in value modifications based on procedure codes and modifiers. Knowledge of the full Revenue Cycle, from registration and front desk to coding, billing and accounts receivable. Helping to maintain compliance with various insurances. Created and implemented the process for split professional/facility billing in Internal Medicine, Pulmonology, Cardiology and Pain Management, Urology and OB-Gyn including creating split charge schedules. Additional duties include: o Setup and/orremoval of computers, laptops,scanners and other equipment. o Network and program user access,permissions and security. o User support for Windows 7, Microsoft Outlook, Word, and Excel o Assisting users with Iphones,Ipads,and with Citrix setup on Macs and PCs.
2. 2. Special Projects Coordinator - Physician Billing Department 2005 2009 Implemented and maintained processes and procedures for coding and billing for the Hos pitalists physician group in Misys PM. Modified and maintained the MultiView terminal emulator program used by Misys PM for a more user friendly Windows like user interface, including adding mouse support. Implemented network storage procedures for all physician practices, eliminating the majority of paper used in the office. This included scanning and OCR processes,printing to PDF, and learning and operating in an AIX/Unix database. Insurance credentialing for providers. Patient Financial Services Representative - Hospital PFS Department 2003 2005 Billing follow-up for various insurances Monitored accounts for placement with collection agencies. Liaison for collection agencies. Set up payment plans. Payment reports and reconciliations. Research on old and archived records and accounts. Backup for customer service representatives. Registration/Customer Service - Hospital Registration Department 2002 -2003 Outpatient and inpatient registration. Customer Service Representative,including taking payments, setting up payment plans,addressing patient complaints, collaborating with hospital billers and settling money drawers. Hunter Graphics and Printing 2000 - 2002 Owner Reseller of various promotional items. Design, redesign and touch-up of various graphics. On-demand screen-printing of apparel and other requested textiles using four-station screen-printing press,including four-color process printing. ADDITIONAL SKILLS Ability to listen and interpret communications between providers, managers and staff Flexibility Able to work on multiple tasks Excellent organizational skills Excellent customer service skills Ability to work with minimum supervision Buildingcustomcomputers