Diane Loviglio@dianeloviglio
General Assembly March 18, 2013
Remote Usability Testing
Architecture & AnthropologyStartup FounderUX ResearcherStartup Advisor
Gaining empathy for ...
What is User Research?Why do User Research?When to do a Remote Usability StudyRecruiting Participants
- Remote Usability Techniques- Tools for Desktop & Mobile
Conduct a Remote Usability Test
What We’ll Be Learning Today
Understanding past and current behaviors in order to use them as a proxy for future behaviors.
What is User Research?
Why do User Research?
gain empathy
their motivationstheir values their needs
their behaviors
When to do Remote Usability Study?
* when you want to test a user interface* when you want to watch the user’s cursor* when you have a working prototype or live site* when you don’t need the context of the users environment to understand their behavior
Recruiting Participants
Recruiting ParticipantsYour own customers.
Recruiting ParticipantsEthn.io
Remote Usability Techniques
Remote Usability TechniquesGet to know themfor a little bit.
Remote Usability TechniquesGive them one task.
Remote Usability TechniquesThen shut up!
Remote Usability Tools
Remote Usability Tools - Desktop
google hangout - take screenshot of me doing it with and sss homepage up.
Google Hangout
Remote Usability Tools - MobileHug your laptop.
Remote Usability Tools - MobileReflection App
Conduct a RemoteUsability Test
Tell me a little bit about your style.
Is there anything you want to improve on?
Great, with that in mind, why don’t you try to get that help.
Go to www.ShareSomeStyle.com
Further Reading
RemoteUsability Testing
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