RFIDPropagation
February 23, 2016
1. Presentation of DECATHLON2. Purpose of the project3. Teams interaction4. New processes in stores4. Change management5. Key Figures
AGENDA
1. Presentation of DECATHLON2. Purpose of the project3. Teams interaction4. New processes in stores5. Change management6. Key Figures
OUR AREAS OF EXPERTISE
Local and on-lineretailer
Creator ofexclusive branded
sporting goods andservices.
OUR AREA OF EXPERTISE
RESEARCH &
DEVELOPMENT
5 research themes
530 engineers
50 researchers
23 new patents in2013
SUPPLY CHAIN
5 000 employees
650 million items shippedto stores each year
50 000 containersexported
46 warehouses
65 sports in stores
35 000 products referencedon average
1 000 12 000 m2Selling floor sizes
35 sports, simplifiedoffer
1.200 mAverage selling floor size
%69,5
30,5
TURNOVER
Turnovers without taxes/billions
Turnover repartition
889 STORES* WORLDWIDE / 22 RETAIL COUNTRIES (2014)
EUROPE
RUSSIA
24
BRASIL
18
INDIA
20
GREATER CHINA
120Morocco
2
*Decathlon & Decathlon Easy
OUR STORES
285
112
99
43
24
23
22
16
16
13
9
7
5
3
1
1
France
Spain
Ita ly
Poland
Portuga l
Germany
Belgium
Hungary
UK
Romania
Turkey
Czech Rep
Netherlands
Bulgaria
Sweden
Croatia
1. Presentation of DECATHLON2. Purpose of the project3. Teams interaction4. New processes in stores5. Change management6. Key Figures
2. PURPOSE OF THE PROJECT
Improve the efficiency of store teams and the customer experience.
1. Presentation of DECATHLON2. Purpose of the project3. Teams interaction4. New processes5. Change management6. Key Figures
Prparation phasis2008/2009:Labs Tests (2008) Pilote test (2009/2010) Mesure of KPI
Pre deploymentphasis:4 pilot in 4 countries2010/201212 stores in 10 new countries(all custom areas)=> Mesure of KPI
Deployment/Go Production (07/2013) Logistique (02/2014) Retail (04/06 2014) 3 processes in retail/4processes in logistic
Actors :Teams of IT/OperationsCashing/Stores/WarehousesExternal companies :Embisphere/Checkpoint/Nedap
RFIDPropagation
Give theautonomy to
+800 stores in17 countries in
less of 3months: fromApril to june
2014
Production
RetailSupply &Logistics
IT
Equipmentsuppliers
3. TEAMS INTERACTION
PRODUCTIONSOURCE TAGGING
Dispatch Tracking
Source-tagging of home-brand products RFID stickers in distribution centers & stores (External Brands) RFID server in store, connected to POS & antitheft gates
LOGISTICS Inventory Dispatch Tracking
STORE-RETAIL Inventory POS Loss Prevention
UniqueID
3. THE PROJECT
3. TIMING
Preparation of the equipments : 1 year to upgrade the Wifi network 1 year to upgrade or change our antitheft antennas 8 months to install the RFID readers in DC Six months to install stock take & POS readers, RFID servers 12 months (and still in progress) for RF & electronic homologation Workshop in each country with the board of eacof them
Preparation of the teams Three months to train our teams worldwide
Preparation of the products : Start of the source tagging 8 months before the roll out (training of
suppliers 2 monthsbefore)
Summerize of equipments in the supply chain
FACTORIESPutting tags inproductsShipping control
WAREHOUSESDelivery controlInventoryEpc shipping=>stores
STORESInventoryCashingSecurity ofproducts
1. Presentation of DECATHLON2. Purpose of the project3. Teams interaction4. New processes in stores5. Change management6. Key Figures
New equipments
New applications
4. NEW PROCESSES : IN STORES
Inventory
New equipments
New applications
4. NEW PROCESSES : IN STORES
Cashing
New equipments
New applications
4. NEW PROCESSES : IN STORES
Security
Kill on Pos
4. NEW PROCESSES IN WAREHOUSES
1. Presentation of DECATHLON2. Purpose of the project3. Teams interaction4. New processes5. Change management6. Key Figures
5. CHANGE MANAGEMENT
Communication
Trainings
Quick referencescards
1. Presentation of DECATHLON2. Purpose of the project3. Teams interaction4. New processes5. Change management6. Key Figures
6. Best practices and risks
BPractices Project organisation with a cross-BU Program (xx
projects) Director Long term vision (whats & whys) & sponsorship Definy a short time ROI and an additional ROI Mesure of the KPI in real conditions (participationof pilots in coasts) Technical validation step by step by the direct users Follow the standards (PIA/EPC/EPC gen2) Train and manage relays per country
/stores/Warehouses Assess ethical & health potential impacts
Risks Copy-paste to your organisation the ROI of an other
company : processes should be customize Underestimate IT impacts See the roll out as the end ; it is also a starting
pointit is a marathon, not a sprint => organize aRFID-handover towards operational teams
6. ACHIEVEMENT
17 countries (in 4 different custom zones)implementing 3 processes in + 800 Stores& +30 DC through + 25,000 pcs of RFIDequipment in 2014
25 countries and all stores implemented inRFID at the end of 2015
85% of tagged products (>1 billion inmarch 2015)
Inventory Productivity in store x5 (for RFID products),
thus better stock availability and increased sales End of External one-shot fiscal inventory
(with service providers) Increase of physical availability in store (> 5%)
POS Increased productivity Less Sales Price Discrepancies
Loss Prevention Increased interpellations Less wrongdoings at POS Decrase of the shrinkage
Slide Number 1AGENDASlide Number 3OUR AREAS OF EXPERTISESlide Number 5Slide Number 6Slide Number 7Slide Number 8Slide Number 9Slide Number 102. PURPOSE OF THE PROJECTSlide Number 12Slide Number 133. TEAMS INTERACTIONSlide Number 153. TIMINGSummerize of equipments in the supply chainSlide Number 184. NEW PROCESSES : IN STORES4. NEW PROCESSES : IN STORES4. NEW PROCESSES : IN STORES4. NEW PROCESSES IN WAREHOUSESSlide Number 235. CHANGE MANAGEMENTSlide Number 25Slide Number 266. ACHIEVEMENTSlide Number 28
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