Pat Mastors President | Co-Founder PatientVoiceInstitute.org [email protected]
Employee Health Care Contribution *
Employee out-of-pocket:
* Report from human resources company Aon Hewitt, November 2014
2010 $3,389
2014 $4,782
2015 (projected)
$5,138
55 %
2009 $1,276
2014 $2,295
2015 (projected)
$2,489
“As consumers become the principal buyers of care, true reform will take place. And with patients in charge of health care spending, much of the $800 billion a year misused in various segments of health care would be saved. “Much of that entails using technology to empower the consumer. This is the new model. This is the only model that works”
-Mark Bertolini, CEO and chairman of Aetna, HIMSS14 Keynote Presentation, February 25, 2014; Orlando, FL.
Moore Foundation Roadmap to PFE
Partnership for Patients National Quality Forum PFE Action Team
Some stuff I’ve done
Center for Connected Health Symposium
“We can’t find any patients” “Patients won’t understand this”. “We brought patients into the room and
they were too intimidated to speak up.” “We brought in patients, and they only had
their personal story to talk about. It wasn’t constructive.”
“We brought a patient in to speak with us…and they were angry and bitter. It was not constructive.”
Heard around the circuit:
KnowledgeConsistency
Availability
Knowledge
Consistency
Availability
Providers’ Perceived barriers to engaging more patients
Alicia Cole Regina Holliday Patty Skolnik
Donna Cryer Jean Rexford Diane Stollenwerk Libby Hoy
Senior Advisors
Jack WhelanE-Patient Dave
Leah Binger Leapfrog Group
Sue CollierAmerican Hosp. Assoc.
Lucien EngelenRadboud REShape Center
Ted Eytan, MDKaiser Permanente
Michael GravesArchitect, Designer
Joseph Kvedar, MD
Center for Connected Health
Sue Sheridan PCORI
Jason WolfThe Beryl Institute
Advisory Group
Susan FramptonPlanetree
Charlotte Yeh, MD AARP Services
Access to Needed
Information
Safety & Continuity
Compassionate Human
Interactions
The Patient Voice Principles
Pat Mastors President | Co-Founder PatientVoiceInstitute.org [email protected]
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