Thomas Nilsson [email protected]
Responsible gambling - what direction?
Online Accessible, fast, fun & risky
The sum is more then it´s parts
Internet gambling (any) 3,0
VLT 2,5
Bingo 2,4
Poker 2,2
Casino gambling 1,6
Sports betting 1,5
SWELOGS
Prevalence - what is going on?
• Flexibel and ”smart” limit setting
• Active communication with players trough different/all channels
• Self assessment and self help
• Behaviour tracking systems
• Specialised training
Responsible gambling trends
In short - responsible gamling initiatives that seams to have effect
Policy initatives
age limitations
restricting the number of gambling venues
restricting use of alcohol while gambling
Responsible gambling initatives
maximum loss limits
maximum of money transfered to player account
make players set limits for time and money
self exclusion
HEAVY GAMBLING
PROBLEM GAMBLING
Stress
Substance use/abuse Mental health
problems
Etiological Model of Gambling and Problem Gambling
Källor: Williams et al 2013 & 2015 *evidence for effect, more or less
No alcohol connected to gambling*
Information about risk factors
Marketing
Player education (Erroneous beliefs)*
School project*
Breaks* Limits*
Selectiv exlusion
Limits* Self test*
BTS Big winner call
Proactive communication BTS
Information about treatment* Self exklusion*
Limits* Self test*
BTS Sale
GAMBLING
Continuous forms and/or big win
Family modelling Peer involvement Gambling fallacies
Less education Lower intelligence
Gambling availabilityAnti-sociality
Risk Taking Propensity
Inherit or due to male gender or young age
Impulsivity Low agreeableness
Low conscientiousness
Adverse childhood
This what some operators currently do
• Maximum limits to player account set by the operator
• Loss limit per day/week/month
• When big win - the account freeze and the player is contacted
• When loss limit is reached players are contacted
• Proactive communication via mail and phone
• Different interventions to problem gambler using internet or/and live
• Obligatory use of BTS - with different approach to contact
Challenges
• Individualisation - the burden and responsibility on the player
• Licensing demands could be a roof
• It´s all about how it is executed
• Most be user friendly and easy to follow
• Lose those who thinks it is to much ”big brother”
• To be in front coasts and takes bravery
There is difference between an opinion and the experience
10% of the gamblers stands for 53% of the turnover
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