Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Optimize NetSuite Order Management - OzLINK Customer Deep Dive
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Agenda
• Introduction & Welcome• Oz Overview
– Partnership with NetSuite– Solutions
• Customer Deep Dive– RS Associates– howies– Lionel Racing– Sailrite
• Summary & Conclusions
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Founded 2002
Privately held
Over 10,000 customers
Integrating and automating order management
Over 600 Joint NetSuite customers
Oz Development OverviewCompany
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
What Does Oz Do?
OzLINK Integrates and ExtendsOrder Management Applications
eCommerce
Warehouse
Shipping
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Over 600 Successful NetSuite Customers
eCommerce Warehouse Shipping
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
OzLINK Channel: Integrate eCommerce into Order Management
C
eCommerce Applications
Integration &Edge Apps
Coming Spring 2014
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
OzLINK Mobile Extends NetSuite to Warehouse
Sales Order Picking
Single Order, Multiple Orders,
Paperless
Work Order Picking & Assembly Building
Inventory Cycle Count
&
Simple Inventory
PO Receiving & Put Away
Item Label Printing
Gain Real Time Visibility and Control of Your Warehouse Operation
Supports ABM as well as Non-ABM bin Management
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
OzLINK Provides Advanced Shipping
Service AllSales Channels
Leverage the BroadestCarrier Support
• All carrier options• US and International• Third party billing• Scales and peripherals• Combo pick ticket & ship label
• Branded pack slips• ASN • Retail compliant labels• Drop ship for your customers
Automate ComplexBusiness Rules
• Auto select carrier and service• By sales channel• By order weight, value, etc.• By line of business• Automate returns
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
RS Associates Snapshot
Profile• Supplier of after market auto
parts• Phone, eCommerce, eBay orders• Complex parts & components
eCommerce Automation• ChannelAdvisor integration• Automated item updates for
eBay listings • Customer quote via PayPal
Invoice process
Key Benefits• Expanded products sold on
eBay• Sales people freed up from
clerical quote process• Better visibility to order status
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
RS Associates – Order Flow
Payment & Quotes
Sales TeamOrders
PickPackShipASN
Marketplaces
NativeNetSuite
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
RS Associates: Automating Quote Process
Sales & Orders Warehouse
Customers 1 – Order request
2 – Quote
3 – Invoice
4 – Invoice 5 – Pay
6 – Create Sales Order7 – Release Sales Order
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
howies Snapshot
Profile• Manufacturer environmentally
friendly active lifestyle apparel• Retail store and eCommerce• Consumer and wholesale orders
Advanced Logistics• Multi-order paperless picking• Light wave planning• Acclerated receiving and “put
away” for backorders
Key Benefits• Increased picking efficiency and
walking time dramatically• Reduced fulfillment errors by
99.9%• Increased inventory visibility
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Paperless – Tote Based Picking
Bin A30Bin A20Bin A10
Order # 1
Pick #1 Pick
#2
Bin B30Bin B20Bin B10
Pick #3
Sales Orders
Fulfillment
Pack/Ship
Order # 2
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Lionel Racing Snapshot
Profile• Manufacturer of collectables• Managing two product lines• Distribution to hobby shops and
large retailers, and eCommerce
Advanced Logistics• Multiple fulfillment models• ASNs & SPS Commerce• Mutiple sales channels
Key Benefits• Streamlined large retailer orders• Created flexibility and visibility
across two businesses• Automated fulfillment across
channels
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
IT Footprint – Order Flow
Trading Partners
eCommerceOrders
Sales TeamOrders
PickPackShipASN
Marketplaces
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
4 Different Fulfillment Processes
Direct to Consumer Business to Business
Trains
• Large volume during peak • Single order picking• Primarily small package• Drop ship retailer programs (w/ASNs)
• High volume• Large orders• Palletized shipments• ASN and UCC 128 labels required
Cars
• Build to order• Large volume• Multi-order picking• Cross dock
• Build to order • Large volume• Multi-order master picking• ASN and UCC 128 labels required
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Bin A30Bin A20
Bin A10
NetSuite Bins
Receiving Inventory Picking Pack & Ship
NetSuite Sales Orders
B2BTrains
B2CCars
Put Away
PickLine
Build Order
Pack Val
Ship &Label
Pack Val
Ship &Label
B2B Cars &B2C Trains
Put Away
Single Pick
MasterPick
Pack Val
Ship &Label
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Sailrite Snapshot
Profile• Sail making supplies and
expertise• Expanding products• Supporting amateur sail makers
& professional sail shops
Solution Summary• eCommerce through warehouse• OzLINK mobile and shipping• Work orders processing
Key Benefits• Productivity improvement• Better inventory control• End-to-end visibility
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Bin A30Bin A20
Work Orders and Assembling Orders
Bin A10
Components
Pick #1 Pick
#2
Bin B30Bin B20Bin B10
Pick #3
Work OrderAssemble
Sales Order & Fulfillment
Assembled OrderPack/Ship
Print Item Labels
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Summary
• OzLINK solutions cover end to end order management
• OzLINK solutions can grow with your business
• Oz Development has the expertise to be a strategic partner
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
NetSuite Suite App Options
Multiple partners – multiple relationships, multiple integrations
eCommerce
Warehouse
Shipping
Partner 1 Partner 2 Partner 3
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
NetSuite Suite App Options
eCommerce
Warehouse
Shipping
One partner with the depth and experience
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Customer Quotes“The Oz team was extremely creative in solving our warehouse challenges.Without OzLINK Mobile we simply could not support our aggressive growth”
-Jordan Kivelstadt, founder,Free Flow Wines
“Integrating ChannelAdvisor was critical to our growth and effectively serving our customers. Until OzLINK we had struggled to make it
seamless.”-Marc Ducey, co-owner,
GolfEtail.com
“We knew with our growth we would need something like OzLINK Mobile. Once we saw the demo and given our past success with OzLINK it was
clearly the best option.”-Dan Sloan. Chief Operating Officer,
Redcat Racing, Inc.
“eCommerce was an important and growing channel for us. With OzLINK we have been able to accelerate that growth dramatically .”
-Clay Marsh, CTORS Associates
“OzLINK is critical to Finis fulfillment. The solution and the team have solved every challenge we have thrown their way ,”
-Christina PetersonProcess Manager, Finis
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Q & A
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
WarehouseeCommerce Shipping
OzLINK: Product Demos
Receiving
Inventory
Picking
Shipping
UPS Only
Advanced Ship Notice
NetSuite &ChannelAdvisor
Click to View Demo
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Keep up to date with both industry and OzLINK product news
See What NetSuite CustomersAre saying
Visit the OzLINK for NetSuite micro-site
OzLINK: Helpful Tools
View Product Demos
Receiving
Inventory
Shipping
Picking Advanced Ship Notice
Mobile WarehouseShipping
UPS Pro
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Joint NetSuite & OzLINK Success
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