Online services and Employment
AS Applied ICTD Royall
Double-edged sword
• Loss of jobs through automation for manual staff – e.g. shop and bank workers
• Increased technical jobs – e.g. networks specialists and web designers
General areas of unemployment
• Manufacturing jobs lost through robo technology
• Clerical jobs replaced with computers
• Car park attendants replaced with ticket machines
• Shop workers have lost jobs to e-commerce
Repetitiveness and accuracy
Robotics allow a great deal of precision and accuracy in manufacturing along with consistency in production
Robots can work in dangerous conditions, such as mining, sewers or polluted areas
Shopping and banking can be carried out precisely and accurately
Time and automation
• Administration jobs, such as payroll, require a great deal of paperwork and calculation
• Many administration jobs required huge inputs of data, from shop check outs to banking clerks – all this now automated with better precision
• The role of developing input methods and devices are now vital in these areas
Bank workers
Online banking and ATM’s have reduced the need for large numbers of cashiers and clerks
Number of cheques being processed is dropping all the time due to electronic transfers
Shop workers
EPOS has allowed faster check out processing
Automated stock and inventory systems has reduced the need for human intervention
Ordering goods online could reduce the need for shop workers or at least limit the potential employment opportunities
New Jobs
New demand for
• Systems Analysts• Designers of Databases /
Database Administrators• Computer Programmers• Network Managers• Website designers• Computer technicians• Help desk and support staff• Trainers / Teachers of ICT
applications
Assignment questions
1.Why do nearly ALL employers now require ICT
skills from applicants
2.What new jopb opportunities are there
available for residents in developing countries
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