Online services and Employment

AS Applied ICTD Royall

Double-edged sword

• Loss of jobs through automation for manual staff – e.g. shop and bank workers

• Increased technical jobs – e.g. networks specialists and web designers

General areas of unemployment

• Manufacturing jobs lost through robo technology

• Clerical jobs replaced with computers

• Car park attendants replaced with ticket machines

• Shop workers have lost jobs to e-commerce

Repetitiveness and accuracy

Robotics allow a great deal of precision and accuracy in manufacturing along with consistency in production

Robots can work in dangerous conditions, such as mining, sewers or polluted areas

Shopping and banking can be carried out precisely and accurately

Time and automation

• Administration jobs, such as payroll, require a great deal of paperwork and calculation

• Many administration jobs required huge inputs of data, from shop check outs to banking clerks – all this now automated with better precision

• The role of developing input methods and devices are now vital in these areas

Bank workers

Online banking and ATM’s have reduced the need for large numbers of cashiers and clerks

Number of cheques being processed is dropping all the time due to electronic transfers

Shop workers

EPOS has allowed faster check out processing

Automated stock and inventory systems has reduced the need for human intervention

Ordering goods online could reduce the need for shop workers or at least limit the potential employment opportunities

New Jobs

New demand for

• Systems Analysts• Designers of Databases /

Database Administrators• Computer Programmers• Network Managers• Website designers• Computer technicians• Help desk and support staff• Trainers / Teachers of ICT

applications

Assignment questions

1.Why do nearly ALL employers now require ICT

skills from applicants

2.What new jopb opportunities are there

available for residents in developing countries