Microsoft Dynamics™ AX
Manage Your Operations for
Greater Profitability with Retail
Chain Manager for Microsoft
Dynamics AX
WHITE PAPER
Date: January 15, 2006
For the latest information, visit http://www.microsoft.com/dynamics/ax
STREAMLINE
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MANAGE YOUR OPERATIONS FOR GREATER PROFITABILITY WITH RETAIL CHAIN MANAGER FOR MICROSOFT DYNAMICS AX
Introduction As in every other aspect of the business world today, retail businesses are confronted by a multitude of
challenges. The trend toward market globalization has opened up new retail market opportunities for
businesses of every size and description. To stay ahead of the competition, retailers must effectively manage a
multitude of variables, maximize efficiency, and collaborate effectively with trading partners and suppliers
around the world. Midsize retailers face the same challenges as their larger, direct competitors—companies
that typically have greater resources and better developed technology infrastructures. For example, retailers of
all sizes are faced with the same need to carefully monitor and vigilantly maintain inventory levels. Large
inventory levels at store and distribution centers are not uncommon due to decentralized requirement
planning and the use of older, non-integrated solutions. Market conditions, including the trend toward just-in-
time manufacturing, have made it necessary for retailers of all sizes to develop new skill sets and utilize more
powerful technology solutions in order to help them manage ever-shorter manufacturing-to-retail processes
and timelines. In addition, midsize retailers are having a harder time understanding customer buying and
behavior trends, as well as catching the attention of skilled and desirable employees and then retaining them
for acceptable periods.
Current Technology Challenges
A number of technology limitations impair the ability of many midsize retailers to compete most effectively.
For example, many retailers lack visibility into critical business performance indicators, which some try to
alleviate through time-consuming analysis using Microsoft® Office Excel® 2003 or other spreadsheet
applications. Some may not be using electronic processes at all, or they may be using older product versions,
occasionally in addition to incompatible or non-integrated business systems—a situation that can lead to even
more time and effort, potentially costly errors, untrustworthy data, and difficulties gaining complete visibility
into business activities and performance. Finally, many midsize retailers struggle with the need for more
centralized data processing, and most need better, easier access to information about their businesses as well
as better connections between business systems to help them grow or maintain profitability.
The combination of these industry-wide challenges and technology constraints can translate into real problems
for business decision makers at every level of a retail organization. The CEO needs solid, real-time data from
every level of the business in order to make the most strategic decisions. For the CFO, these concerns may
manifest in the form of difficulty hitting profit and revenue targets due to high store operating costs, declining
margins, shrinkage, high labor costs, and problems managing growth effectively.
Members of the sales team also need real-time visibility into information such as sales by product and other
trends, without which they may be unable to contribute effectively to the overall health of the business.
Industry challenges and technology constraints also impact customer service personnel, who may be unable to
track transactions in real time or analyze up-to-date business data to understand customer trends and buying
habits.
Retail Chain Manager for Microsoft Dynamics AX
Retail Chain Manager for Microsoft Dynamics™ AX has been specifically designed to help retailers streamline
their business operations and better manage products, processes, transactions, and business relationships for
greater profitability. Retail Chain Manager for Microsoft Dynamics AX can help increase retail profits by
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MANAGE YOUR OPERATIONS FOR GREATER PROFITABILITY WITH RETAIL CHAIN MANAGER FOR MICROSOFT DYNAMICS AX
boosting operational efficiency, enhancing business insight, and helping better connect people, information,
and processes.
In addition, Retail Chain Manager for Microsoft Dynamics AX can be easily tailored to meet each retailer’s
unique business needs using a wizard-based setup and advanced integration tools. The solution includes key
functionality that helps retailers streamline processes and access and analyze critical information from across
the entire retail operation. It can also help pinpoint information, so retailers can make better-informed
decisions to help their businesses survive—and thrive—against the competition.
The information in the following pages will show how Retail Chain Manager for Microsoft Dynamics AX can
help retailers manage all the details of their business while staying profitable.
Technology Guidelines for the Retail Industry
Retail industry solutions can deliver strong business value for the following retail business stakeholders:
� Business leaders, who need access to real-time data on all levels of the organization in order to
monitor key performance indicators, correct system downtime and integration problems, and manage
staffing and budget issues
� Financial officers, who want to hit profit targets, manage store operating costs, and supervise growth
effectively
� Sales personnel and customer service staff, who require the ability to see transactions in real-time to
analyze and understand product sales and consumer trends and habits
� Department managers, who need to monitor and manage margins, shrinkage, loss prevention, and
labor costs
� Merchandising executives, who want to hit revenue targets and improve customer relations to earn
greater customer loyalty
Following is an overview of the types of benefits available to retailers who use a retail services management
solution.
Better Inventory and Warehouse Management
Managing the product life cycle, including inventory and warehouse processes, is a crucial aspect of any retail
business. Stock, warehouse, and shop floor management and control, production master planning, product
building, ordering, and purchasing—each of these processes can involve massive amounts of data that may
need to be frequently updated. RSM solutions can help streamline and organize this work.
Increased Visibility into Pricing and Financing
Up-to-date sales, financial, and supply chain data is essential to helping negotiate the best prices, delivery
dates, and product placement with suppliers. The improved ability to manage pricing and discounting and
respond more quickly to retail opportunities is one of the key motives for investing in a RSM solution.
Improved Sales Tracking and Reporting
Coherent RSM systems can provide overall business intelligence that facilitates critical analysis of company
finances, stock positions, consignment situations, and other data from multiple perspectives. RSM solutions can
track and report on sales in real time using key performance indicators, as well as provide quick access to
information from integrated online and offline systems to support faster and more effective decisions.
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MANAGE YOUR OPERATIONS FOR GREATER PROFITABILITY WITH RETAIL CHAIN MANAGER FOR MICROSOFT DYNAMICS AX
Heightened Customer Satisfaction
Quick access to the latest information about a customer, product, order, or payment can help retailers fill their
shelves with the products customers want, when they want them, while helping customer service employees
improve service levels. Retailers can then connect customers to the latest information available about their
company and its products and services using the Web, expanding the convenience of buying and the
opportunity to buy for customers.
Empowering Retailers with Retail Chain Manager for Microsoft
Dynamics AX Retail Chain Manager for Microsoft Dynamics AX matches the needs of both private capital and franchise retail
chains. The solution has been developed and modified over a period of many years and is designed to meet
the needs of midsize retailers across the globe.
Retail Chain Manager for Microsoft Dynamics AX can help increase margins through effective price and
campaign management and help optimize stock levels at store and distribution centers through integrated
supply chain services. To illustrate how Retail Chain Manager for Microsoft Dynamics AX supports retail
companies, let’s look at a representative sample of business activities:
• Manage the product life cycle efficiently
• Run effective sales campaigns
• Set up and control pricing and discounts
• Monitor and control sales activities
• Work with customer, product, order, and payment information
Streamline Product Life Cycle Management
To help manage the product life cycle more efficiently, Retail Chain Manager for Microsoft Dynamics AX
streamlines business processes and centralizes data processing. Automated inventory and warehouse processes
help move products from distribution centers to stores more efficiently. Real-time information about exact
inventory levels at stores and distribution centers helps optimize stock and plan replenishment accurately.
Retail Chain Manager for Microsoft Dynamics AX also provides remote access to warehouse processes in order
to help streamline stocking, restocking, discarding, and returning procedures. Advanced loss prevention helps
retailers assess and reduce the margin of error in their stores by tracking the status of returned items quickly
and accurately from customers to the original vendor.
Manage More Effective Campaigns
Retail Chain Manager for Microsoft Dynamics AX also helps retailers run more effective sales events such as
campaigns and promotions. Retailers are able to plan and organize an unlimited number of different
promotions and sales events in advance by creating campaigns with specific dates and identifiers. Campaigns
can be rolled out for the entire company or on a store level.
With a centralized database, companies can maintain more effective control over campaigns. The campaign
can be set up with special prices and discounts on specific products or a range of products. To gain insight into
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MANAGE YOUR OPERATIONS FOR GREATER PROFITABILITY WITH RETAIL CHAIN MANAGER FOR MICROSOFT DYNAMICS AX
the effectiveness of the events, retailers can analyze and generate reports based on campaign-related sales
data.
Set Up and Control Flexible Pricing and Discounts
Retailers can set up different sales processes for any individual product, category, store, or chain and handle
discounts more flexibly by setting up a variety of discount formats, such as multibuy or mix-and-match options
used by many POS systems. With centralized data processing, retailers can manage cash registers from one
location; change discount levels; maintain prices, markdowns, and discounts on different levels; and change
periods quickly and easily, as well as print accurate price labels based on price changes and special offers. To
help manage dynamic pricing and respond quickly to opportunities, retailers can also define reports based on
data selection criteria across multiple data sources and access them online to follow store performance by
location, department, employee, or product.
Gain Real-time Visibility of Sales Activities
Retail Chain Manager for Microsoft Dynamics AX helps improve margins with business intelligence that
enhances a retailer’s ability to analyze critical data from a variety of perspectives. It helps retailers make critical
decisions about the health of their businesses quickly and effectively by tracking sales in real time using key
performance indicators. It can also help to access information quickly from integrated online and offline POS
systems. Advanced tracking and reporting capabilities can analyze data by product, store, campaign, location,
employee, supplier, and customer to provide deeper insight into sales performance and customer buying
trends—information that can help retailers respond more effectively to diverse market needs and changing
customer lifestyles.
Access Information Easily When, Where, and How It’s Needed
Retail Chain Manager for Microsoft Dynamics AX provides retailers with the means to link all business activities
across multiple channels to help them connect customers, suppliers, and employees to up-to-date, Web-based
information about their company, products, and services. By accumulating and analyzing information more
effectively, Retail Chain Manager for Microsoft Dynamics AX can automate logistic flows between all company
stores and warehouses. It can also provide quick access to the latest customer, product, order, and payment
information to help customer service employees improve service levels and build customer loyalty.
Enhance Business Efficiency
Retail Chain Manager for Microsoft Dynamics AX automates and streamlines manual and critical business
processes to help retailers move products faster and boost operational efficiency throughout the supply chain.
Integrated supply chain processes eliminate data re-entry and support efficient management of product life
cycles and optimized stock levels at stores and distribution centers. The solution helps retailers better manage
campaigns, inventories, pricing, costs, and discounts to drive more profitable operations, and it centralizes the
management and tracking of transaction, customer, item, and employee information.
To enhance product life cycle management, Retail Chain Manager for Microsoft Dynamics AX provides the
following functionality:
• Automated inventory control and warehouse processes to move goods efficiently from and between
distribution centers and stores
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MANAGE YOUR OPERATIONS FOR GREATER PROFITABILITY WITH RETAIL CHAIN MANAGER FOR MICROSOFT DYNAMICS AX
• Tracking of exact, real-time inventory levels at stores and distribution centers to help create the best
replenishment plan
• Automatic calculation of delivery dates based on predefined trade parameters.
• Management of delivery dates for complex orders using a mix of cross-docking, internal movement, or
vendor-ordering activities
• Assessment and reduction of loss by tracking the status of returned items quickly and accurately from
customers to original vendors
• Mobile access to warehouse processes for stocking and restocking, discarding, and returning
• Definition of campaign distribution plans to push items from central warehouses to stores
Retail Chain Manager for Microsoft Dynamics AX can also automatically collect price change data and then
integrate with third-party systems to create barcodes. For example, use Retail Chain Manager for Microsoft
Dynamics AX to access and use up-to-date sales, financial, and supply chain data; assign a range of sales prices
and discounts to any individual product, category, store, or chain; define how long individual sales prices and
discounts should apply; and print price labels.
Retailers can efficiently manage and track transaction, customer, item, and employee information from a
central location from within a Microsoft Dynamics AX environment. Retail Chain Manager for Microsoft
Dynamics AX helps optimize these activities with tools that provide the following:
• Organization and maintenance of customer records such as price and discount agreements, multiple
address information, and house/invoice accounts.
• Management of an unlimited number of tender types and definition of a unique link between the credit
card used and a chart of account
• Control of credit limits for each sale to help reduce loss
• The ability to issue gift vouchers directly at the cash register, and track them centrally by store
Retail Chain Manager for Microsoft Dynamics AX also can link all transactions from multiple POS systems to
individual employees; manage exchange rates, fees, and multiple currencies in one location; and manage
multiple value-added tax and other tax obligations efficiently.
Transform Information into Insight
An integrated, flexible solution, Retail Chain Manager for Microsoft Dynamics AX provides tools and
functionality that help give employees at all levels access to the critical information they need to do their job
more efficiently. This can transform mountains of disorganized information into valuable business intelligence
that supports well-informed decisions and that can help retailers spot evolving customer trends fast.
Access to critical sales and other business data can help companies analyze their performance from a variety of
angles to manage processes and transactions better, increase service levels, and monitor work in real time.
Retail Chain Manager for Microsoft Dynamics AX can help track and analyze data by product, store, campaign,
location, employee, supplier, and customer in order to gain insight into sales performance and buying trends.
The solution can access information quickly from integrated online and offline POS systems and track sales in
real time to help retailers make decisions quickly and effectively.
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MANAGE YOUR OPERATIONS FOR GREATER PROFITABILITY WITH RETAIL CHAIN MANAGER FOR MICROSOFT DYNAMICS AX
To help retailers make the most of information from across their business, Retail Chain Manager for Microsoft
Dynamics AX provides users with the ability to do the following:
• Manage product information, such as quantities, prices, and discounts, centrally—either individually or for
all items in all stores
• Calculate accurate delivery dates based on up-to-the-minute information from various locations
• Provide complete visibility into stock at all stores
• Restock based on automatic requirement planning
Retail Chain Manager for Microsoft Dynamics AX also can connect customers, employees, and supply chain
partners to information and processes about products and services to improve satisfaction in all areas of the
business. For example, providing customer service employees with access to customer, product, order, and
payment information can help increase services levels. And Retail Chain Manager for Microsoft Dynamics AX
can help connect customers directly to the most up-to-date, Web-based information about a company and its
products and services.
Improve Business Agility
Retail Chain Manager for Microsoft Dynamics AX can help retailers gain agility so they can take advantage of
changing market conditions. The solution can be easily tailored to suit unique business needs with tools that
help set up and control flexible pricing and discounts, for instance.
Here are some practical ways businesses can tailor Retail Chain Manager for Microsoft Dynamics AX to suit
their specific needs:
• Customize a system for specific retail businesses, such as fashion, cosmetics, furniture, electronics,
bookstores, auto dealers, do-it-yourself (DIY), and gas stations
• Control and administer cash registers from one location
• Network a large number of chain stores that have different profiles and support them with a powerful
centralized database for efficient pricing and purchasing control
• Provide customers with a variety of different payment options
• Use different currencies for each store
• Provide user-defined reporting with free selection criteria across multiple data sources
• Use multilanguage capabilities for customer transactions
With Retail Chain Manager for Microsoft Dynamics AX, companies can also set up and control flexible pricing
and discounts. Retailers can exercise dynamic control over pricing and currency issues, such as the ability to set
up a variety of discount formats, easily define and change discount levels and periods, and print accurate price
labels based on price changes and special offers.
Build on Existing Retail Systems
Retail Chain Manager for Microsoft Dynamics AX integrates smoothly with other Microsoft products and third-
party systems, helping companies achieve a positive return on investment (ROI) quickly. Companies can take
advantage of advanced integration tools and technology standards such as XML, ODBC, FTP, and HTTP to
achieve a simplified and uniform integration. The solution can share data and processes with third-party POS
systems, Microsoft BizTalk® Server, Microsoft Commerce Server, Microsoft Retail Management System,
Microsoft SQL Server™ 2000 Reporting Services, and Microsoft Office SharePoint® Portal Server 2003;
employees also can work smoothly with familiar Microsoft Office programs such as Microsoft Office Word
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MANAGE YOUR OPERATIONS FOR GREATER PROFITABILITY WITH RETAIL CHAIN MANAGER FOR MICROSOFT DYNAMICS AX
2003, Excel 2003, and Microsoft Office Outlook® 2003. Retailers also can extend functionality using applications
or add-ons written with Microsoft Visual Studio® .NET.
Microsoft Dynamics AX POS
Retail Manager
Inventory
Sales
Accounting
Retail Integration
Microsoft®
Point of Sale
Other
Retail Functionality Core Microsoft
Dynamics AX
Cash sales
Order sales
Third-Party POS Systems Retail Services for Microsoft Dynamics AX Environment
Sh
op
Users
Microsoft Dynamics AX POS
Retail Manager
Inventory
Sales
Accounting
Retail Integration
Microsoft®
Point of Sale
Other
Retail Functionality Core Microsoft
Dynamics AX
Cash sales
Order sales
Third-Party POS Systems Retail Services for Microsoft Dynamics AX Environment
Sh
op
Users
Process Flow from Points of Sale to Back Office. Integration of POS systems with Retail Chain Manager for Microsoft
Dynamics AX back-office systems makes it possible to integrate cross-company management tasks and smoothly connect
sales, financial, and supply chain activities.
Independent Research: Microsoft Dynamics AX Customers Earn Strong ROI
A study by Nucleus Research, Inc. showed that 75 percent of Microsoft Business Solutions–Axapta® (now part
of Microsoft Dynamics) customers gained a positive ROI from the Microsoft Dynamics AX solution, with an
average payback period of only 23 months.1 Participating companies attributed these strong returns to the
following:
• Staff reductions or redeployments resulting from increased productivity
• Significantly reduced IT costs, especially when replacing outdated or expensive mainframe systems
• Improved customer and partner satisfaction when business and order information can be made visible
and accessible directly to trading partners
• Improved operations and visibility resulting from end-to-end business integration and streamlining for
productivity gains and faster delivery times
The ability to tailor industry-specific functionality was also cited as a factor in achieving a positive return on
investment.
Power and Flexibility Backed by Support Retailers Can Trust
To provide high quality and excellent value, Retail Chain Manager for Microsoft Dynamics AX has been
reviewed by Microsoft internal development and quality assurance staff and is supported by Microsoft Support
Services globally. Technical review prior to launch and throughout the product life cycle helps ensure greater
overall quality, performance management, and stability through service packs or major releases. Businesses can
1 Nucleus Research, Inc. The Real ROI from Axapta. Research Note E116, October 2004.
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MANAGE YOUR OPERATIONS FOR GREATER PROFITABILITY WITH RETAIL CHAIN MANAGER FOR MICROSOFT DYNAMICS AX
count on the overall assurance of receiving support for their entire solution from one place, rather than having
to contact different people and organizations for different support needs.
Technology Overview
In many midsize retail businesses, a few people manage all the organization’s IT needs, from desktops to
databases, so it is not always easy for a midsize retailer to put new IT capabilities to work. Few have the
resources to build custom solutions or hire multiple consultants to help integrate their systems. The network of
Microsoft Certified Partners offers the best way to surmount these obstacles and achieve the type of IT
capabilities enjoyed by larger retailers.
On top of a solid foundation of integrated technologies that includes Microsoft Windows® operating system,
Microsoft Office system programs, and SQL Server, a Microsoft Dynamics AX solution provides security and a
reliable, well-managed IT infrastructure. Microsoft Dynamics AX builds on this platform to deliver role-based
retail management capabilities that are familiar and easy to use, and designed to support the ways retail
businesses really work. And Microsoft Dynamics AX gives retailers the flexibility to adapt all these systems to an
ever-changing business environment.
Solution Map and Functionality
The following diagram shows the industry-specific capabilities provided by Retail Chain Manager for Microsoft
Dynamics AX as they integrate with core Microsoft Dynamics AX functionality.
Logistics
Store Systems
Marketing
Retail Chain Manager for Microsoft Dynamics AX
Retail Functionality
BusinessAnalysis
Human Resource
Management
FinancialManagement
SCMEnterprise
PortalCRM
Microsoft Dynamics AX Core Functionality
PromotionsPricing and Discounting
Warranty Cards
Retail Sales Data
Warehouse
Loyalty/Gift Cards
POS Integration
Item/Shelf Labeling
LossPrevention
Barcode System Integration
ReturnsManagement
Store Financial
Management
Merchandizing
Distribution ReplenishmentWarehouseProduct Life Cycle
Management
Trend Analysis
Logistics
Store Systems
Marketing
Retail Chain Manager for Microsoft Dynamics AX
Retail Functionality
BusinessAnalysis
Human Resource
Management
FinancialManagement
SCMEnterprise
PortalCRM
Microsoft Dynamics AX Core Functionality
PromotionsPricing and Discounting
Warranty Cards
Retail Sales Data
Warehouse
Loyalty/Gift Cards
POS Integration
Item/Shelf Labeling
LossPrevention
Barcode System Integration
ReturnsManagement
Store Financial
Management
Merchandizing
Distribution ReplenishmentWarehouseProduct Life Cycle
Management
Trend Analysis
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MANAGE YOUR OPERATIONS FOR GREATER PROFITABILITY WITH RETAIL CHAIN MANAGER FOR MICROSOFT DYNAMICS AX
With Retail Chain Manager for Microsoft Dynamics AX, retailers can streamline and manage operations better using
tailored, industry-specific functionality that integrates with Microsoft Dynamics AX business management functionality for
an end-to-end retail management solution.
System/Application Architecture
Retail Chain Manager for Microsoft Dynamics AX provides a flexible architecture that helps the system to scale
as usage increases.
Unique Architecture Provides Powerful Integration Possibilities
Microsoft Dynamics AX has a unique three-tier architecture that makes it easier to integrate with other
components and programs and with the Internet. The possibilities include program peer-to-peer integration,
COM/managed interfaces integration, and Web services to Microsoft Office system program integration.
All standard Microsoft Dynamics AX functionality is used as the basis for the solution and additional
functionality is developed within Microsoft Dynamics AX using the X++ programming language. Retail Chain
Manager for Microsoft Dynamics AX can be integrated with other Microsoft .NET applications using an
integration module.
The key features of the architecture include:
• Layer technology:
– Vertical-specific functionality can be added in easily without affecting the core code of the
system.
• Scalability:
– Additional servers can be implemented as more users and locations are brought in.
– Decentralized implementations can roll into a global instance if needed.
• Global access:
– A single global base supports localization for each country.
– Only one code set must be managed.
• Integration:
– Electronic document exchange can be implemented with partners.
Built Using Proven Microsoft Technologies
Retail Chain Manager for Microsoft Dynamics is designed to integrate tightly with other Microsoft products:
Full bi-directional integration with Microsoft Office system programs
Microsoft Dynamics AX is capable of importing and exporting information to and from Microsoft Office system
programs such as Word, Excel, and Microsoft Office PowerPoint® 2003. With this capability, users can create
documents offline and then import them into the Retail Chain Manager for Microsoft Dynamics AX solution, or
to export data contained in Retail Chain Manager for Microsoft Dynamics AX applications for presentation and
offline manipulation.
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MANAGE YOUR OPERATIONS FOR GREATER PROFITABILITY WITH RETAIL CHAIN MANAGER FOR MICROSOFT DYNAMICS AX
Easy integration of Microsoft Dynamics AX with existing portal solutions
The Microsoft Dynamics AX Web part framework opens up Microsoft Dynamics AX Web elements as
individually and independently usable components. Microsoft Dynamics AX Web parts can be used directly in
any existing portal solution that supports hosting of Microsoft Windows SharePoint Services Web parts. For
instance, customers with existing portal solutions—such as portals based on Microsoft ASP.NET, Windows
SharePoint Services, or even SharePoint Portal Server 2003—can simply use Microsoft Dynamics AX Web parts
and reference Web forms and Web reports from Microsoft Axapta.
Conclusion By providing integrated, adaptable functionality within one scalable platform, Microsoft Dynamics AX helps
midsize retailers run their businesses the way they want with a solution that's easy to upgrade and maintain. It
helps companies improve their agility with an all-in-one solution based on an open technology platform. And
it provides the ability for retailers to connect and interact with customers, partners, and employees around the
world.
Retailers can invest in their future with a solution that's backed by a vast network of Microsoft Certified
Partners and independent software vendors, all dedicated to helping ensure that Retail Chain Manager for
Microsoft Dynamics AX can change and grow as their customers needs evolve. With over 640,000 industry
partners around the world, Microsoft provides support and guidance to midsize retailers to help them find,
implement, and support integrated, powerful solutions.
To better serve an industry where software can make a notable difference, Microsoft and Microsoft Certified
Partners are building up expertise around all kinds of retail operations and putting that knowledge to work to
offer tools and solutions that help companies seize opportunity and gain competitive advantages.
For more information about Microsoft Dynamics AX, please visit www.microsoft.com/dynamics/ax.
The information contained in this document represents the current view of Microsoft Corporation on the issues discussed as of the date of publication.
Because Microsoft must respond to changing market conditions, this document should not be interpreted to be a commitment on the part of Microsoft,
and Microsoft cannot guarantee the accuracy of any information presented after the date of publication. This White Paper is for informational purposes
only. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, AS TO THE INFORMATION IN THIS DOCUMENT.
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agreement from Microsoft, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual
property.
© 2006 Microsoft Corporation. All rights reserved. Microsoft, Axapta, BizTalk, Excel, Microsoft Dynamics, the Microsoft Dynamics logo, Outlook, PowerPoint,
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