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LOCAL GOVERNMENT UNIT OF MARAMAG
CITIZEN’S CHARTER 2020 (1st Edition)
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I. Mandate The Local Government Unit of Maramag(LGU) shall exercise powers for efficient and effective governance, promote general welfare, ensure and support the preservation and enrichment of culture, promote health and safety, promote balanced ecology, support development of self-reliant scientific and technological capabilities, improve public morals, enhance economic prosperity, social justice, full employment and peace and order. (Paragraph (b), Rule I of IRR of LGC of 1991)
II. Vision
A City with optimum sustainable development guided by competent and
proactive leaders and inhabited by peace-loving and empowered people.
III. Mission
We, the people of Maramag, commit ourselves to increase agricultural
productivity, encourage industrial commercial investments, institutionalize a
workable system for the delivery of basic services and maintain an
ecologically balanced environment by utilizing local resources and
opportunities to uplift the lives of our people.
IV. Service Pledge We, the officials and employees of the Local Government Unit of Maramag, pledge to provide the highest possible service performance and commit our
C.A.R.E.S to our clients as promised in this Citizens’ Charter:
Courteous, prompt and rational discharge of duties and functions desired in
the government service, treating every client in a friendly and accommodating manner with proper identification from Mondays to Fridays, 8:00 AM. to 5:00 PM, without noon break;
Access and open to information and public consultations regarding the
LGU’s policies, procedures, programs and projects, and services through our website (www.maramagbukidnon.gov.ph), Text MMO (09173216845) and Text HRMO (09351985003);
Reliable and consistent in the delivery of services with utmost accountability,
responsibility and integrity, without discrimination regardless of the clients’ gender, race, belief and political affiliation or preference, always mindful that a public office is a public trust;
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Efficient and strict adherence to service standards taking into prime
consideration the essence of time since the faster the service, the more satisfied the clients will be; and requiring us in the local government to issue expeditiously written explanation for any delay in the delivery of frontline services;
Sincere to the service of the people, sensitive to the clients’ comfort with
paramount consideration on the citizens’ complaints, suggestions and needs giving special attention to the differently-abled, pregnant women, senior citizens and those with special needs.
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List of Services
Office of the Municipal Mayor External Services Page 9 Certification (Payment of Traffic Violation) Page 10 Mayor’s Clearance Page 13 Mayor’s Permit (Conduct of Motorcade or other Group Activities Page 15 Mayor’s Permit (Conduct of Product Promotional/Selling Activity Page 17 Office of the Municipal Mayor – Tourism Office Page 19 External Services Inquiry Page 20 Preparation of Various LGU Programs Page 21 Request for Tour Guide Page 22 Office of the Municipal Mayor – Local Disaster Reduction Management Office (LDRRMO) Page 23 External Services Request for the use of Ambulance Page 24 Request for Training (First Aid, Basic Life Support, Page 25 Water Search and Rescue, Mountain Search and Rescue, High Angle and Rope Rescue) Request for the use of Rescue Vehicle for transportation services Page 26 Office of the Municipal Mayor – Public Employment Services Office (PESO) & TECH4Ed Page 28 External Services Issuance of PESO Certification Page 29 Issuance of No Objection Certification (NOC) Page 30 Processing of Distressed OFW Repatriation Assistance Page 32 Valid ID & Arta ID Processing Page 34 Picture ID (1x1, 2x2, Passport Size) Page 35 Issuance of Business Name Certification Page 36 Office of the Municipal Mayor – Maramag Polytechnic School Page 38 External Services Certification of Completion Page 39 Issuance of Good Moral Character Page 40
Secretary to the Sanguaniang Bayan Office External Services Page 42 Issuance of Motorela/Motorized Tricycle/Motorkad Page 44 Operator’s Permit (MTOP) Receipt of Letter Request for Sangguniang Bayan Referral Page 45 Provides technical assistance to applicants for accreditation Page 46 Release of Approved Ordinance/Resolution Page 48
Internal Services Page 50 Drafting of Ordinances Page 51 Drafting of Resolutions Page 53 Drafting of Committee Reports Page 55 Transcription of Minutes/Journal of Hearings Page 57
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Municipal Administrator’s Office External Services Page 59 Conduct of Business Establishment Inspection Page 60 Issuance of Business Permit Page 61 Issuance of Demand Letter Page 64 Issuance of Sticker for Small Business Establishment Page 65 Receiving and Control of Communication Letter Page 66 Internal Services Page 67 Preparation and Processing of Financial Documents Page 68
Office of the Municipal Planning and Development External Services Page 69 Issuance of AIP Certification (Validation) Page 70 Issuance of Certification for AIP Submission Page 72 Issuance of Locational Clearance Page 74 Issuance of Preliminary Subdivision Development Plan (PSDP) Page 77 Issuance of Site Zoning Classification Page 80 Issuance of Subdivision Development Permit Page 82 Issuance of Variance/Exceptions Page 87 Issuance of Zoning Certification for Business Permit Page 91 Provision of Data and Information Page 93
Office of the Human Resource and Management Internal Services Page 95 Control and Processing of Leave of Absence Application Page 96 Control and Processing of Overtime Request, Page 98 Passlip and Travel Order Issuance of Authority to Travel for Travel Abroad Page 99 Issuance of Certification (Certificate of Employment, Page 100 Employment and Compensation, Employment and Leave Credits and Service Record Issuance of Certificate of Good Moral Character and Page 102 Certificate of No Pending Administrative Case Issuance of Clearance from Money and Property Liability Page 104 Monitoring of Blood Glucose and Blood Pressure Page 105
Printing and Verification of Daily Time Records (DTR) Page 106
Processing of Monetization of Leave Credits Application Page 107
Processing of Terminal Leave Benefit Application Page 110
Provision of First Aid and Massage Services Page 112
Office of the Municipal Accounting External Services Page 113
Issuance of BIR FORM # 2306 & 2307 Page 114
Issuance of Certificate of Appearance Page 115
Issuance of Request Slip of AF 51 and CTC Page 116
Processing, pre-auditing of Disbursement Vouchers and Page118
verification of Punong Barangay Certification
Internal Services Page 120
Issuance of Certificate of Net Take Home Pay Page 121
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Office of the Municipal Budget External Services Page 122
Review of Annual Budgets of 20 Barangays Page 123
Internal Services Page126
Issuance of Certificate of Availability of Funds Page 127
Preparation and Submission of Manpower Report Page 128
Office of the Municipal Engineer External Services Page 129
Certification for Existing Lot abutting access/ barangay/ Page 130
municipal/ provincial/ national road
Certification for Subdivision Plan Application Page 132
Certification for Lot Titling Application Page 134
Program of Works (POW) and Detailed Engineering Page 136
Design (DED) Barangay Projects
Internal Services Page 138
Repair and Maintenance of Vehicle Page 139
Office of the Building Official External Services Page 143
Issuance of Building Permit Page 144
Issuance of Certificate for Annual Inspection Page 152
Issuance of Certificate for Electrical Connection for Page 156
ongoing construction but with building permit
Issuance of Certificate of Electrical Connection for Old/New Page 158
Structures constructed using light materials/Indigenous materials
Office of the Municipal Assessor’s
External Services Page 162
Issuance of Certification: No Real Property Page 163
Issuance of Certification: Real Property Holdings Page 165
(with or without improvements), and other Assessment Records
Issuance of Certified True Copy Real Property Tax Declaration Page 167
Issuance of Real Property Records Verification (History) Page 169
Issuance of Sketch Plan and Vicinity Map Page 171
Processing of Real Property Tax Declaration – Change in Page 173
Classification
Processing of Real Property Tax Declaration – Change in Page 176
Ownership
Processing of Real Property Tax Declaration – Physical Page 179
Changes in Property (e.g. Structure/Building,
Renovation, Destruction – Calamity, Additional Improvements)
Titled and Untitled Lands (Newly Discovery) Page 182
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Office of the Municipal Agriculture
External Services Page 186
Conduct Animal Health Care Protection and Services Page 187
Distribution of Farm Inputs Page 188
Issuance of Farmer’s Certification Page 189
Preparation and Processing of Financial Documents Page 190
Submission of Reports and Requirements of Documents Page 192
Tractor Services Page 193
Office of the Municipal General Services
External Services Page 194
Reproduction of Documents (Photocopying and Risograph Printing) Page 195
Transport Services Page 197
Usage of Municipal Gymnasium, Sound System Heavy Duty Tents, Page199
Wooden tables, Table Cloth and Monobloc chairs
Internal Services Page 201
Repair and Maintenance of Office Equipment and Municipal Building Page 202
Office of the Municipal Civil Registrar
External Services Page 203
Registration of Live Birth (a. Legitimate Child registered Page 204
within Reglementary period)
Registration of Live Birth (b. Illegitimate Child registered Page 206
within reglementary period)
Registration of Live Birth (c. Delayed registration of birth) Page 208
Registration of Live Birth (d. Delayed registration of birth Page 211
with legitimation)
Registration of Live Birth (e. Out of town Reporting of facts of Birth) Page 214
Registration of Applications for Marriage License Page 217
and Issuance of Marriage License
Issuance of Certificate of Marriage/ to be solemnized Page 220
by the Municipal Mayor
Office of the Municipal Social Welfare and Development
External Services Page 221 Assistance for Physical Restoration (Assistive Devices) Page 222 Certificate of Indigency Page 224 Counselling Page 226 Emergency Shelter Assistance Page 228 Family Case Work Page 230 Issuance of Clearance to minor travelling Page 232 within the country either alone or traveling with a person other than his/her parents or those exercising parental authority and legal custody of the child
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Social Case Study Reports (SCSR) and Case Summary Report Page 234 (CSR) except for court related cases
Office of the Municipal Health External Services Page 236 Conduct consultation and treatment of patients Page 237 Issuance of Medical Certificate Page 239 Attendance to the Court Calls Issuance of Medical Certificate for OJT, Employment and Page 241 for camping/game purposes. Conduct of Post-Mortem Examination and Page 242 Issuance of Death Certificate of the Dead Person Page 244 Issuance of Death Certificate for Clients Who Died at Home Page 246 Conduct of Prenatal Services Page 247
Office of the Local Economic Enterprise External Services Page 249 Application and Approval of Transfer of Stall Rights Page 250 Conduct Ante-Post Mortem and Delivery of Carcass Page 254 Issuance of All Kinds of Certifications Page 256 Issuance of Bills and Notices Page 258 Issuance of Cash Tickets for Stall Rental, Comfort room Page 259 Usage and other Fees. Issuance of Cash Tickets/Official Receipts for the Use Page 262 of Slaughterhouse and Facilities. Issuance of Lease Contracts Page 267 Issuance of Official Receipts for Stall Rental and Space Rental Page 269 Response Queries and Complaints Relative to Local Page 271 Economic Enterprise Office Operation Internal Services Page 273 Issuance and Control of Maintenance and Office Supplies Page 274 Remittances of Daily Collection Page 275 Issuance of Cash Tickets and Official Receipts Page 276 Preparation and Processing of Payrolls Page 277 Preparation and Processing of Financial Documents Page 279
Office of the Municipal Environment and Natural Resources External Services Page 281 Issuance of Tree Cutting Certification Page 282 Issuance of Solid Waste Certification Page 285 Issuance of Environmental Clearance Page 287 Withdrawal/Release Form for Planting Materials/ Seedlings Page 291
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Office of the Municipal Mayor External Services
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1. Certification (Payment of Traffic Violation) Description : Certification issued to a client who has paid the penalty of fines for violation of local traffic ordinance, certifying that the client has violated the municipal ordinance and that the latter has paid the penalty of fine.
Office or Division:
Municipal Mayor’s Office/Legal Services Division
Classification: Simple
Type of Transaction:
G2C-Government to Client
Who may avail:
Public
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
1. Ordinance or Traffic Citation 1. Ordinance and Traffic Enforcer or PNP
2. Official Receipt of Payment 2. Municipal Treasurer’s Office CLIENT STEPS
AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Secure Request Slip
1. Issue Request Slip and provide instruction
None 1 minute Legal Assistant MMO
2. Fill-up and submit request slip to the service provider
2.1 Receive accomplished request slip
None 1 minute Legal Assistant MMO
2.2 Instruct the client to secure Official Receipt for Fines and Penalties at the Municipal Treasurer’s Office
None 2 minutes Legal Assistant MMO
3. Proceed to Municipal Treasurer’s Office for the payment of Fines and Penalties
3. Receive payment and issue Official Receipt
Depending of the kind of violation (see attached schedule of fees)
15 minutes Revenue Collection Clerk
MTO
4. Proceed back to MMO and submit the OR
4. Receive the OR
None 1 minute Legal Assistant MMO
5. Wait while the requested
5.1 Prepare the requested
None 5 minutes Legal Assistant MMO
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SCHEDULE OF FEES FOR FINES AND PENALTIES
Type of Violation Amount of Fines Legal Basis
1. Motor Vehicles with Modified Mufflers
Php 1,000.00 Ordinance No. 2018-043
2. Cigarettes and Other Tobacco Products
1st Offense: Php 500.00 Ordinance No. 2017-034 2nd Offense: Php 1,000.00
3rd Offense: Php 2,500.00
3. Single Motorcycle Sticker
1st Offense: Php 250.00 Ordinance No. 2012-48 2nd Offense: Php 500.00
3rd Offense: Php 1,000.00
4. Violation of Land Transportation Laws
Driving w/o License Php 750.00 Ordinance No. 3, Series of 2006 Driving with Improper
license Php 300.00
Violations relative to equipment, parts, accessories, devices and marking of motor vehicles
Php 150.00
Colorum Operation (Driver)
1st Offense: Php 500.00
2nd Offense: Php 750.00
3rd Offense: Php 1,000.00
Colorum Operation (Owner/Operator)
1st Offense: Php 1,000.00
2nd Offense: Php 2,000.00
document is prepared
document and endorse to the Head of Office for signature
5.2 Release the requested document to the client
None 1 minute Legal Assistant MMO
6. Receive the requested document and sign the logbook
6. Return to the client the OR
None 1 minute Legal Assistant MMO
TOTAL: *Refer to Schedule of Fees
27 minutes
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3rd Offense: Php 3,000.00
Employing discourteous drivers
Php 400.00
Refusal to convey passenger to proper destination
Php 1,000.00
Refusal to render public service to public
Php 1,000.00
Disregarding traffic signs
Php 150.00
Failure to use helmet while driving a motorcycle
Php 150.00
Driving in slippers or sleeveless shirt
Php 100.00
5. Vehicles Loaded with Sugarcane
1st Offense: Php 200.00 Ordinance No. 4, Series of 2005 2nd Offense: Php 400.00
3rd Offense: Php 600.00
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2. Mayor’s Clearance Description: A Clearance issued by the Municipal Mayor to a client attesting the truthfulness of the personal data of the requesting client based on authentic documents presented by the client, and that the client has no derogatory records from the Municipal Government and of the Maramag Municipal Police Station.
Office or Division:
Municipal Mayor’s Office/Administrative Support Division
Classification: Simple
Type of Transaction:
G2C-Government to Client
Who may avail: Public
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Request Slip Municipal Mayor’s Office
2. Police Clearance Maramag Municipal Police Station
3. Official Receipt Municipal Treasurer’s Office
4. Documentary Stamp Tax Bureau of Internal Revenue - Field Office CLIENT STEPS AGENCY
ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Secure Request Slip
1. Issue Request Slip and provide instruction
None 1 minute Administrative Aide MMO
2. Fill-up and submit request slip to the service provider
2.1 Receive accomplished request slip
None 2 minutes Administrative Aide MMO
2.2 Instruct the client to pay the Police Clearance fee and Mayor’s Clearance fee at the Municipal Treasurer’s Office and proceed to Maramag Municipal Police Station to secure the Police Clearance, and secure 2 pcs. documentary stamp from the Bureau of Internal Revenue
None 2 minutes Administrative Aide MMO
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3. Proceed to Municipal Treasurer’s Office for the payment of Police Clearance fee and Mayor’s Clearance fee
3. Receive payment and issue Official Receipt
PHP 120.00 -
Police Clearance Fee
15 minutes Revenue Collection Clerk MTO
PHP 120.00 -
Mayor’s Clearance Fee
4. Proceed to the Maramag Municipal Police Station and present the OR to secure the Police Clearance
4.1 Prepare requested document and endorse to the Authorized Personnel for signature
None 5 minutes Administrative Aide MMO Staff
4.2 Release the requested document to the client
None 1 minute PNP Personnel PNP
5. Proceed to the Bureau of Internal Revenue (BIR) to secure documentary stamp
5. Receive payment and issue documentary stamp
PHP 30.00 -
Documentary Stamp
3 minutes BIR personnel BIR
6. Proceed to Municipal Mayor’s Office and submit the OR, Police Clearance and documentary stamp
6.1 Receive the OR, Police Clearance, and documentary stamp
None 1 minute Administrative Aide MMO
7. Wait while the requested document is being prepared
6.1 Prepare requested document and endorse to the Head of Office for signature
None 5 minutes Administrative Aide MMO
6.2 Release the requested document to the client
None 1 minute Administrative Aide
MMO
8. Receive the requested document and sign the logbook
8. Return to the client the OR and Police Clearance
None 1 minute Administrative Aide MMO
TOTAL: PHP 270.00
37 minutes
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3. Mayor’s Permit (Conduct of Motorcade or other Group Activities) A Permit issued to a person or group of persons, organization, institution, and the like for the conduct of an individual or group activity of short duration and for a defined purpose. It is usually issued to clients who requests for the conduct of activities like motorcade, parade, stage presentation, etc.
Office or Division: Municipal Mayor’s Office/Administrative Support Division
Classification: Simple
Type of Transaction: G2C-Government to Client
Who may avail: Public
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
1. Approved letter request 1. Municipal Administrator’s Office or Municipal Mayor’s Office
2. Official Receipt 2. Municipal Treasurer’s Office CLIENT STEPS
AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Submit letter request for the conduct of activity to the Municipal Mayor
1.1 Receive letter request and transmit the same to the Municipal Mayor or Municipal Administrator for approval
None 2 minutes Administrative Aide MMO
1.2 If the letter is approved, instruct the client to secure Official Receipt for the Conduct of Motorcade or Other Group Activity
None 1 minute Administrative Aide MMO
1.3 If the letter is disapproved, client is explained of the grounds for the denial
None 5 minutes Municipal Administrator ADMIN
2. Proceed to Municipal Treasurer’s Office for the
2. Receive payment and issue Official Receipt
PHP 500.00 per day - Mayor’s Permit for Motorcade
15 minutes Revenue Collection Clerk
MTO
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payment of Mayor’s Permit for Motorcade or Other Group Activity
PHP 575.00 per day - Mayor’s Permit for Other Group Activities
3. Proceed back to MMO and submit the OR
3. Receive the OR
None 1 minute Administrative Aide MMO
4. Wait while the requested document is prepared
4.1 Prepare the requested document and endorse to the Head of Office for signature
None 5 minutes Administrative Aide MMO
4.2 Release the requested document to the client
None 1 minute Administrative Aide MMO
5. Receive the requested document and sign the logbook
5. Return to the client the OR
None 1 minute Administrative Aide MMO
TOTAL: PHP 500.00 per day
31 minutes
PHP 575.00 per day
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4. Mayor’s Permit (Conduct of Product Promotional/ Selling Activity) A Permit issued to a person or group of persons, organization, institution, and the like for the conduct of an individual or group product promotional and/or selling activities of short duration and for a defined purpose. It is usually issued to clients who requests for the conduct of product presentation.
Office or Division:
Municipal Mayor’s Office/Administrative Support Division
Classification: Simple
Type of Transaction:
G2C-Government to Client
Who may avail:
Public
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
1. Approved letter request 1. Municipal Administrator’s Office or Municipal Mayor’s Office
2. Official Receipt 2. Municipal Treasurer’s Office
CLIENT STEPS
AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Submit letter request for the conduct of product promotional activity to the Municipal Mayor
1.1 Receive letter request and transmit the same to the Municipal Mayor or Municipal Administrator for approval
None 2 minutes Administrative Aide MMO
1.2 If the letter is approved, instruct the client to secure Official Receipt for the Conduct of Motorcade or Other Group Activity
None 1 minute Administrative Aide MMO
1.3 If the letter is disapproved, client is explained of the grounds for the denial
None 5 minutes Municipal Administrator
ADMIN
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2. Proceed to Municipal Treasurer’s Office for the payment of Mayor’s Permit for Product Promotional Activity
2. Receive payment and issue Official Receipt
PHP 1,150.00 per day - Mayor’s Permit for Promotional Activity
15 minutes Revenue Collection Clerk
MTO
3. Proceed back to MMO and submit the OR
3. Receive the OR
None 1 minute Administrative Aide MMO
4. Wait while the requested document is prepared
4.1 Prepare the requested document and endorse to the Head of Office for signature
None 5 minutes Administrative Aide MMO
4.2 Release the requested document to the client
None 1 minute Administrative Aide MMO
5. Receive the requested document and sign the logbook
5. Return to the client the OR
None 1 minute Administrative Aide MMO
TOTAL: PHP 1,150.00 per day
31 minutes
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Office of the Municipal Mayor- Tourism Office External Services
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1. INQUIRY
Inquiry is an increasingly important area as it was able to offer a positive and strength-based approach to the destination.
Office or Division: MMO/ TOURISM
Classification: Simple Transaction Type of Transaction: G2G –Government to Government
Who may avail: Outside or Internal Clients CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter Request to LCE Client
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON
RESPONSIBLE
1. Inquiry on Maramag Tourist Destination
1. Attend to client Querry/ies
None 10 Minutes
Tourism
personnel Tourism Office
2. Fill-up log book for records of clients
2. Log and records/document to client
None 1 Minute
Tourism
personnel Tourism Office
3. Proceed to frontline personnel and secure Brochure
3. Provide Brochure and give information to client
None 5 Minutes
Tourism Personnel
Tourism Office
TOTAL: None 11 Minutes
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2. Preparation of Various LGU Programs
Program Preparations: involves a series of steps that begins with determination of overall budget for the upcoming event or activities.
Office or Division: MMO/ TOURISM
Classification: Simple Transaction Type of Transaction:
G2G –Government to Government
Who may avail: Outside or Internal Clients CHECKLIST OF REQUIREMENTS WHERE TO SECURE
LGU events 1. Programs & Invitations
Government to Government
2.(Kaamulan, Araw & Fiesta ) Government to other Private Agencies
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Prepare Budget Proposal
2. Collect propose activities
None 30 Minutes
LCE LFC
Tourism personnel Tourism
Office/Mayor’s Office
2. Submission of proposal to LCE
2. Submit budget & activities proposal to LCE
None 15 Minutes Tourism personnel
Tourism office
3. Conduct meeting to Different agencies concern
3. Send letters for meeting
None 2 Hours LGU personnel Other agencies Tourism office
TOTAL: None 2 Hours & 45 Minutes
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3. Request for Tour Guide A person who provides assistance, information on cultural, historical & contemporary heritage & tourist destination to people on organizes tour and individual clients at educational establishments, religious and historical sites, museums & at venues of other significant interest.
Office or Division: MMO/ TOURISM
Classification: Simple Transaction Type of Transaction: G2G –Government to Government
Who may avail: Outside or Internal Clients CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter Request to LCE Any Agencies
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Request for Tour Guide
1. Attend to client request
None 5 Minutes Tourism Personnel
Tourism Office
2. Letter request to LCE
2. Forward letter request to LCE
None 5 Minutes
Tourism Personnel MMO
3. Wait letter request approval from LCE
None 1 Day
TOTAL: None 1 Day & 10 Minutes
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Office of the Municipal Mayor- Local Disaster Risk Reduction Management
Office (LDRRMO) External Services
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1. Request for the use of Ambulance This request is granted to citizens of Maramag who requested for use of
Ambulance for hospital referral or for other emergency purposes.
Office or Division: Municipal Mayor’s Office/ Municipal Disaster Risk Reduction and Management Office
Classification: Simple
Type of Transaction:
G2C- Government to Client
Who may avail: All Citizens of Maramag
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Approved written request from LCE/ Municipal Administrator
Municipal Mayor’s Office
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Proceed to Municipal Disaster Risk Reduction and Management Office and present the approved request.
1. Receive, check and validate the request
None 3 Minutes LDRRMA -Operation Section/
MDRRMO
1.1 Filling of patients data at Ambulance Request Form.
None 3 Minutes LDRRMA -Operation Section/
MDRRMO
1.2 Endorse the Ambulance Request Form to LDRRMO for validation and approval
None 5 Minutes LDRRMO III/
MDRRMO
1.3 Prepare Travel Order and Trip Ticket
None 3 Minutes LDRRMA- Admin and Training SECTION/ MDRRMO
1.4 Conduct immediate briefing of the ambulance driver
None 2 Minutes LDRRMO III/ MDRRMO
2. Affix signature or thumb mark on the Ambulance Request Form
2. Provide Ambulance Request Form to the client
None 1 Minutes LDRRMA -Operation Section/
MDRRMO
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3. Log his/ her name and signature in the log book
3. Provide Log Book to client.
None 1 Minute LDRRMA -Operation Section/
MDRRMO
TOTAL None 18 Minutes
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2. Request for training (First Aid, Basic Life Support, Water Search
and Rescue, Mountain Search and Rescue, High Angle and Rope
Rescue) This request is granted to any institution/ agency/ organization of Maramag who
requested for training, enhancement and capability building.
Office or Division:
Municipal Mayor’s Office/ Municipal Disaster Risk Reduction and Management Office
Classification: Simple
Type of Transaction:
G2C- Government to Client G2G- Government to Government
Who may avail: All Citizens of Maramag
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Approved Written request from LCE/Municipal Administrator
Municipal Mayor’s Office
CLIENT STEPS AGENCY ACTIONS
FEES TO BE
PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Proceed to Municipal Disaster Risk Reduction and Management Office and present the approved request.
1.. Receive, check and validate the request
None 5 Minutes LDRRMA- Admin and Training SECTION/ MDRRMO
1.1 check the availability of date of the training
None 4 Minutes LDRRMA- Admin and Training SECTION/ MDRRMO
2. Proceed to LDRRMO for briefing/interview
1.2 Short briefing/discussion on logistics, training venue, and safety of participants
None 30 Minutes LDRRMO III/ MDRRMO
2. Log his/ her name and signature in the log book
2. Provide Log Book to the Client
None 1 Minute LDRRMA -Operation Section/
MDRRMO
TOTAL None 40 Minutes
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3. Request for the use of Rescue Vehicle for transportation
services
This request is granted to citizens of Maramag who requested for use of Rescue
Vehicle for the transport of Cadaver, personnel, relief goods and other related
services for official and emergency purposes.
Office or Division: Municipal Mayor’s Office/ Municipal Disaster Risk Reduction and Management Office
Classification: Simple
Type of Transaction:
G2C- Government to Client
Who may avail: All Citizens of Maramag
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Approved Written request from LCE/Municipal Administrator
Municipal Mayor’s Office
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Proceed to Municipal Disaster Risk Reduction and Management Office and present the approved request.
1. Receive, check and validate the request
None 3 Minutes LDRRMA -Operation Section/
MDRRMO
1.1 Filling of necessary data at Rescue Request Form.
None 3 Minutes LDRRMA -Operation Section/
MDRRMO
1.2 Indorse the Rescue Vehicle Request Form to LDRRMO for validation and approval
None 6 Minutes LDRRMO III/ MDRRMO
1.3 Prepare Travel Order and Trip Ticket
None 3 Minutes LDRRMA- Admin and Training SECTION/ MDRRMO
1.4 Conduct immediate briefing of the
None 3 Minutes LDRRMO III/ MDRRMO
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rescue vehicle driver
2. Affix signature or thumb mark on the Rescue Request Form
2. Provide Rescue Request Form to the client
None 1 Minutes LDRRMA -Operation Section/
MDRRMO
3. Log his/ her name and signature in the log book
3. Provide Log Book to the client.
None 1 Minute LDRRMA -Operation Section/
MDRRMO
TOTAL None 20 Minutes
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Office of the Municipal Mayor- Public Employment Services Office (PESO) &
Tech4Ed External Services
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1. Issuance of PESO Certification Office or Division:
Municipal Mayor’s Office – Public Employment Service Office
Classification: Simple Type of Transaction:
G2C- Government to Client
Who may avail: Job Seekers CHECKLIST OF
REQUIREMENTS WHERE TO SECURE
1. Official Receipt (2nd Time Applicants)
Municipal Treasurers Office
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Client fill up NSRS Form
1. Provide NSRS Form
None
5 minutes
Administrative Aide IV
PESO Office
2. Client pay certification fee at MTO (1st Time job seekers are free of charge by virtue of R.A. 11261)
2. Receive OR from MTO
PHP 120.00
5 minutes
Revenue Collection Clerk
MTO
3. Present OR to PESO Staff
3. Photocopy and Log O.R.
None
2 minutes
Administrative Aide IV
PESO Office
3.1 Print PESO Certification for approval
None
3 minutes
Administrative Aide IV
PESO Office
3.2 Approves PESO Certification
None
5 minutes
Labor and Employment Officer I
PESO Office
4. Client receives PESO Certification and signs log book for release
4 Release Approved PESO Certification
None
2 minutes
Administrative Aide IV
PESO Office
TOTAL: PHP 500.00
22 Minutes
Page 31
2. Issuance of No Objection Certificate (NOC)
Office or Division:
Municipal Mayor’s Office – Public Employment Service Office
Classification: Simple
Type of Transaction:
G2C- Government to Client
Who may avail:
Landbased Manpower Recruitment Agency (Local/International)
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter of Intent addressed to the Municipal Mayor
From the requesting agency
2. NOC From DOLE DOLE Provincial Office
3. Deployment Report (if agency visited Maramag and successfully recruited an applicant)
From the requesting agency
4. Verified Job Order POEA Regional Office
5. Official Receipts Municipal Treasurer’s Office
CLIENT STEPS
AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Submit letter of intent, Deployment Report and Verified Job Orders to PESO Front Desk
1. Receive documents and issue payment slip to client.
None
5 minutes
Administrative Aide IV
PESO
Office/Tech4Ed
1.1 PESO Verifies the submitted job orders from POEA database
None 5 minutes
Labor and Employment Officer
I PESO Office
1.2 Process Confirmation Letter and record in the Logbook
None
2 minutes
Administrative Aide IV
PESO Office
2. Client pay certification fee at MTO
2. Receive OR from MTO
PHP 500.00
3 minutes Revenue Collection Clerk
MTO
Page 32
3. Present OR to PESO Staff
3. Photocopy and Log O.R. for entry.
None 2 minutes Administrative Aide IV
PESO Office
3.1 Print NOC/OC for approval
None 3 minutes Administrative Aide IV
PESO
Office/Tech4Ed
3.2 Approves and Sign NOC/OC and inform DOLE Office of Schedule
None 3 minutes Labor and Employment Officer
I PESO
Office/Tech4Ed
4. Client receives NOC and signs log book for release
4. Release Approved NOC NOC
None 3 minutes Administrative Aide IV
PESO
Office/Tech4Ed
TOTAL: PHP 500.00
24 minutes
Page 33
3. Processing of Distressed OFW Repatriation Assistance
Office or Division: Municipal Mayor’s Office – Public Employment Service Office
Classification: Simple Type of Transaction:
G2C- Government to Client
Who may avail: OFW Family CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Valid ID of Requesting Party Issuing Government Agencies
2. OWWA Repatriation Form PESO Office
3. POEA Repatriation Form PESO Office
4. Marriage Contract (For Parents or Husbands)
LCR / PSA
5. Birth Certificate of OFW LCR / PSA
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
6. Client Meet with PESO
6. PESO Interview the client
None
1 hour
Labor and Employment Officer
I PESO
Office/Tech4Ed
7. Fill-up OWWA and POEA Repatriation FOrms
7. PESO Receives the forms and scan the requirements
None
10 minutes Labor and Employment Officer
I PESO
Office/Tech4Ed
7.1 PESO send email to OWWA and call up the attention of welfare officer endorsing the request and OWWA orient the family
None
20 minutes Labor and Employment Officer
I PESO
Office/Tech4Ed
7.2 PESO call the attention of Manpower Recruitment Agency
None
5 minutes Labor and Employment Officer
I
PESO Office/Tech4Ed
Page 34
8. Client signs log book and wait for 2 weeks to 1 month regarding of the status from POLO
8. PESO Follows up the endorsement once a week for any development
None
N/A Labor and Employment Officer
I PESO
Office/Tech4Ed
8.1 PESO Informs the family on the development of the case
5 minutes Labor and Employment Officer
I PESO
Office/Tech4Ed
TOTAL: None 1 Hour 40 Minutes
Page 35
4. Valid ID & Arta ID Processing
Office or Division:
Municipal Mayor’s Office – Tech4ED Center
Classification: Simple Type of Transaction:
G2G & G2C
Who may avail:
Anyone
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Endorsement from HR (LGU Maramag Employees)
Tech4ED/HR
2. Endorsement Letter and ID Form from HR (Company ID)
HR
CLIENT STEPS
AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
3. Client fill up ID Form
3 Receive ID Form
None 5 minutes
Administrative Aide IV
PESO Office/Tech4Ed
3.1 Encode, Edit and Print ID Card
None
15 minutes Administrative Aide IV
PESO Office/Tech4Ed
4. Client Pay service fee at MTO
4. Receive OR from MTO
₱ 35.00 (Valid
ID) ₱ 35.00 (Arta ID)
5 minutes Revenue Collection Clerk MTO
5. Client Present O.R.
5. Receive O.R. Photocopy and Log
None
2 minutes Administrative Aide IV
PESO Office/Tech4Ed
6. Client receives I.D. and signs Log Book
6. Release I.D. None
2 minutes Administrative Aide IV
PESO Office/Tech4Ed
TOTAL: PHP 70.00
29 Minutes
Page 36
5. Picture ID (1x1, 2x2, Passport Size)
Office or Division: Municipal Mayor’s Office – Tech4ED
Classification: Simple Type of Transaction: G2C - Government to Client
Who may avail: Anyone CHECKLIST OF
REQUIREMENTS WHERE TO SECURE
1. Official Receipt Municipal Treasurers Office
CLIENT STEPS
AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
2. Client fill up request form
2. Receive form None 2 minutes Administrative Aide IV
PESO Office/Tech4Ed
2.1 Capture the portrait of client
None 2 minutes Administrative Aide IV
PESO Office/Tech4Ed
2.2 Edit and print Portrait
None 10 minutes Administrative Aide IV
PESO Office/Tech4Ed
3. Client pay service fee at MTO
3. Receive OR from MTO
PHP 25.00/set
PHP
50.00/set
5 minutes Revenue Collection Clerk MTO
4. Present OR to PESO Staff
4. Photocopy and Log O.R.
None
2 minutes Administrative Aide IV
PESO Office/Tech4Ed
5. Client receives ID and signs log book for release
5. Release Approved ID
None
2 minutes A Administrative Aide
IV
PESO Office/Tech4Ed
TOTAL: PHP 75.00
23 Minutes
Page 37
6. Issuance of Business Name Certification
Office or Division: Negosyo Center
Classification: Simple Type of Transaction: G2C- Government to Client
Who may avail: Business Owners
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. 1 Valid ID of the Business Owner
Thru representative (additional): 2. 1 Valid ID of the representative 3. Authorization Letter of the
Business Owner
CLIENT STEPS
AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Client fill up BNRS Form
1. Provide BNRS Form
None
5 minutes
Negosyo Center Business Councilor
Administrative Aide IV PESO
Office/Tech4Ed
1.1 Input of Information in BNRS Website
None 3 minutes
Negosyo Center Business Councilor
Administrative Aide IV PESO
Office/Tech4Ed
1.3 Approval of Business Name Proposal
None 2 minutes
Negosyo Center Business Councilor
Administrative Aide IV PESO
Office/Tech4Ed
2. Client pay registration fee at any Payment Center
2.Receive OR from Payment Centers
Scope: Barangay- ₱ 230.00
City/Municipality-
15 minutes
LBC OR 7/11 (any payment
center partnered with GCASH)
Page 38
partnered with GCASH using given Gcash Number
PHP 530.00
Regional-PHP1,030.00
National-
PHP 2,030.00
3. Present OR to NC Staff
3.Proceed with BNRS payment.
None
2 minutes
Negosyo Center Business Councilor
Administrative Aide IV PESO
Office/Tech4Ed
3.1Print BNRS Form, Undertaking, and DTI official receipt.
None
2 minutes
Negosyo Center Business Councilor
Administrative Aide IV
PESO Office/Tech4Ed
4.Client receives Business Name Certification and signs log book for release
4.Release Business Name Certification
None
2 minutes
Negosyo Center Business Councilor
Administrative Aide IV PESO
Office/Tech4Ed
TOTAL: 31 minutes
Page 39
Office of the Municipal Mayor- Maramag Polytechnic School
External Services
Page 40
1. Certificate of Completion A certificate of completion is issued once a student/graduate finish the course and then may take the face-to-face assessment for National Certification at any TESDA accredited assessment center or venue.
Office or Division:
MARAMAG POLYTECHNIC SCHOOL (MAPOLS)
Classification: Simple
Type of Transaction:
G2C- Government to Client
Who may avail:
Public
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
1. Request Slip Maramag Polytechnic School
CLIENT STEPS
AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Secure Request Slip
1. Issue Request Slip and provide instruction
none 1 minute School
Registrar/Admin Aide MAPOLS Office
2.Fill-up and submit request slip to the service provider
2. Receive accomplished request slip
none 2 minutes School Registrar/Admin Aide
MAPOLS Office
3.Wait while the requested document is being processed
3.Prepare the requested document and endorse to the School Directress/School President for Signature
none 10 minutes School Registrar/Admin Aide
MAPOLS Office
3.1 Release the requested document to the client
none 1 minute School Registrar/Admin Aide
MAPOLS Office
4. Receive the requested document and sign the logbook
none 1 minute School Registrar/Admin Aide
MAPOLS Office
TOTAL: 14 Minutes
Page 41
2. Issuance of Good Moral Character Certificate of Good Moral Character is issued if a person is of good moral character, and has not been subjected to any school violations. This certification is issued upon request of the bearer for whatever purposes it may serve.
Office or Division:
Maramag Polytechnic School (Mapols)
Classification: Simple
Type of Transaction:
G2C- Government to Client
Who may avail:
Public
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
1.Request Slip Maramag Polytechnic School
2. Official Receipt School Registrar-MAPOLS
CLIENT STEPS
AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Secure Request Slip
1. Issue Request Slip and provide instruction
none 1 minute School
Registrar/Admin Aide MAPOLS Office
2.Fill-up and submit request slip to the service provider
2. Receive accomplished request slip
none 2 minutes School Registrar/Admin Aide
MAPOLS Office
3.Proceed to the School Registrar for the payment of certificate of Good Moral Character
3.Receive Payment and issue Official Receipt
Php 50.00
5 minutes School Registrar/School
Directress MAPOLS Office
4.Wait while the requested document is being processed
4.Prepare the requested document and endorse to the School Directress/School President for Signature
none 10 minutes School Registrar/Admin Aide
MAPOLS Office
4.1 Release the requested
none 1 minute School Registrar/Admin Aide
MAPOLS Office
Page 42
document to the client
5. Receive the requested document and sign the logbook
none 1 minute School Registrar/Admin
Aide
TOTAL: P50.00 20 minutes
Page 43
Office of the Secretary to the Sangguniang Bayan
External Services
Page 44
1. Issuance of Motorela/Motorized Tricycle/Motorkad Operator’s Permit (MTOP) Pursuant to the provision of sub-paragraph vi, paragraph 3, Section 447 “a” of the 1991 Local Government Code which states to wit: “Subject to the guidelines prescribed by the Department of Transportation and Communications, shall regulate the operation of tricycles and grant franchises for the operation thereof within the territorial jurisdiction of the municipality, “the Sangguniang Bayan is given the legislative authority to issue franchise ordinances for the operation of tricycles within the territorial jurisdiction of the municipality.” This MTOP is issued to operators/drivers of Maramag applying for Trimobile/Motorela Franchise.
Office or Division:
MARAMAG POLYTECHNIC SCHOOL (MAPOLS)
Classification: Simple
Type of Transaction:
G2C- Government to Client
Who may avail:
Public
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
1. Request Slip Maramag Polytechnic School
CLIENT STEPS
AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Secure Request Slip
1. Issue Request Slip and provide instruction
None 1 minute School Registrar/Admin
Aide MAPOLS Office
2.Fill-up and submit request slip to the service provider
2. Receive accomplished request slip
None 2 minutes School Registrar/Admin Aide
MAPOLS Office
3.Wait while the requested document is being processed
3.Prepare the requested document and endorse to the School Directress/School President for Signature
None 10 minutes School Registrar/Admin Aide
MAPOLS Office
3.1 Release the requested document to the client
None 1 minute School Registrar/Admin Aide
MAPOLS Office
Page 45
4. Receive the requested document and sign the logbook
None 1 minute School Registrar/Admin Aide
MAPOLS Office
TOTAL: 14 Minutes
Page 46
2. Receipt of Letter Request for Sangguniang Bayan Referral Receive document/s from external and internal clients including mails from Post Office.
Office or Division: Secretary to the Sanggunian Bayan Office/ Administrative Division
Classification: Simple
Type of Transaction: G2C- Government to Client, G2B- Government to Business Entity, G2G- Government to Government
Who may avail: Any person/establishment/agency
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter Request/Cover Letter (4 copies)
Any person/establishment/agency
2. Letter attachments (4 copies) Any person/establishment/agency
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Proceed to SB Secretary’s Office and submit all the documents
1. Closely review completeness of document/s for receipt
None
3 minutes
Local Legislative Staff Employee II
(Administrative Aide III)
(Secretary to the Sangguniang Bayan Office)
1.1 Officially receive and stamp document/s
None 3 minutes Local Legislative Staff Employee II
(Administrative Aide III)
(Secretary to the Sangguniang Bayan Office)
1.2 Record in SB Logbook
None 5 minutes Local Legislative Staff Employee II
(Administrative Aide III)
(Secretary to the Sangguniang Bayan
Office)
2. Receive file copy of document and fill-up Feedback Form
Provide the client a received file copy of document and retrieve the Feedback Form
None 2 minutes
Local Legislative Staff Employee II
(Administrative Aide III)
(Secretary to the Sangguniang Bayan Office)
TOTAL: 13 Minutes
Page 47
3. Provides technical assistance to applicants for accreditation Accreditation is an issuance of certificate from the Local Government Unit through the Sangguniang Bayan recognizing the existence and operation of the organization in the municipality pursuant to the Local Government Code and DILG Memorandum Circular No. 2019-71.
Office or Division: Secretary to the Sanggunian Bayan Office/ Minutes and Journal Division
Classification: Simple Type of Transaction: G2C- Government to Client
Who may avail: Civic Society Organizations/Non-Government Organizations/ Peoples Organizations
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter of Intent SSBO
2. Duly Accomplished Application Form SSBO
3. Board Resolution
4. Certificate of Registration SEC/DOLE/CDA & other accrediting agency
5. List of current Officers and Members
6. Original Sworn Statement SSBO
7. Annual Accomplishment Report in the preceding year
8. CY 2018 Financial Statement in the preceding year
9. Profile indicating the purposes and objectives of our organization
10. Copy of the Minutes of the CY 2018 Meeting of the organization in the preceding year
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
Secure accreditation requirements from the Office of the Secretary to the Sangguniang Bayan
1. Produce list of requirements and application form
None
3 minutes
LLSO I/LLS SSBO
2. Fill –up application form and comply all the necessary requirements
2. Provide technical assistance
None
5 minutes
LLSO I/LLS SSBO
Page 48
3. Submit all the requirements to the Office of the Secretary to the Sangguniang Bayan
3. Examine all the requirements consistent with DILG Memorandum
None
5 minutes
LLSO I/LLS SSBO
4. Provide 3 copies of accreditation documents for approval by the Sanggunian
4. Receive the accreditation documents & provide 1 copy to the client with proof of receipt
None 3 mins. LLSE II (UW) SSBO
TOTAL: 16 Minutes
Page 49
4. Release of Approved Ordinance/Resolution Issuance of Municipal Ordinance/Resolution to concerned office/agency or entity for any legal purpose it may serve.
Office or Division: Secretary to the Sanggunian Bayan Office/ Record’s Division
Classification: Simple Type of Transaction: G2C- Government to Client, G2B – Government to
Business Entity, G2G – Government to Government
Who may avail: Any person/establishment/agency CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Request form Secretary to the Sangguniang Bayan Office ( Record’s Division)
2. Letter Request Requesting entity
3. Official Receipt
Municipal Treasurer’s Office
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Fill up a request form/ letter request.
1. Track/locate requested document/s.
None
5 minutes
Records Officer II
Secretary to the
Sangguniang Bayan Office
1.1 Payment assessment
10.00/page and 10.00 for archival
fee (AF)
1 minute
Bookbinder III
Secretary to the
Sangguniang Bayan Office
2. Pay the amount of fees to the Municipal Treasurer’s Office.
2. Prepare the document/s to be printed.
15 minutes
Cashier
Municipal Treasurer’s
Office
3. Return to Records Division and present official receipt to the in-charge.
3. Check presented Official Receipt
2 minutes
Records Officer II
Secretary to the
Sangguniang Bayan Office
Page 50
3.1 Print a copy of requested document/s.
none
5 minutes
Bookbinder III
Secretary to the
Sangguniang Bayan Office
3.2 Affix SB Official seal with signature of the record’s officer on each and every page of the document/s.
none
5 minutes
Records Officer II
Secretary to the
Sangguniang Bayan Office
4. Receive the requested document/s.
4. Release of requested document/s
none
1 minute
Records Officer II
Secretary to the
Sangguniang Bayan Office
5. Sign the recipient’s log book.
5. Log the outgoing document/s
none
1 minute
Bookbinder III
Secretary to the
Sangguniang Bayan Office
TOTAL: 35 Minutes
Page 51
Office of the Secretary to the Sangguniang Bayan
Internal Services
Page 52
1. Drafting of Ordinances
Provision of secretariat services to the sanggunian specifically in legal research and
technical writing of proposed ordinances.
Office: Secretary to the Sangguniang Bayan Office Classification: Highly Technical
Type of Transaction: G2G Government to Government G2C Government to Client
Who may avail: Municipal Mayor, Vice Mayor & Municipal Councilors
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Instruction from the proponent Sec. to the Sangguniang Bayan Office: Legislative Division
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1.Request SSBO, Legislative Division: Measures & Framing to draft the ordinance by filling-up the request form for the title and rationale of the proposed ordinance
1. Conduct research for the explanatory note and legal basis of the proposed ordinance
None 5 Days Local Legislative Staff Officer II,
Local Legislative Staff Asst. III/
Sec. to the Sangguniang Bayan Office
1.1 Draft, encode, review the proposed ordinance
None 5 Days Local Legislative Staff Officer II,
Local Legislative Staff Asst. III/
Sec. to the Sangguniang Bayan Office
1.2 Submit the draft ordinance to the proponent for review and editing
None 5 Days Local Legislative Staff Officer II,
Local Legislative Staff Asst. III,/
Sec. to the Sangguniang Bayan Office
2. Return the edited draft ordinance to the assigned legislative staff
2. Entry corrections/suggestions to the draft ordinance Print the draft ordinance in 3 copies
None 3 Days Local Legislative Staff Officer II,& Local Legislative
Staff Asst. III/ Sec. to the
Sangguniang Bayan Office
2.1 Submit the final copy of the draft ordinance and request the
None 1 Day Local Legislative Staff Officer II,
Local Legislative Staff Asst. III, and
Secretaries of legislators/
Page 53
proponent to accomplish the feedback form
Sec. to the Sangguniang Bayan Office
3. Fill- up the feedback form
2.2 Retrieve the feedback form
None 1 Day Local Legislative Staff Officer II,
Local Legislative Staff Asst. III and
Secretaries of legislators/
Sec. to the Sangguniang Bayan Office
TOTAL: None 20 Days
Page 54
2. Drafting of Resolutions
Provision of secretariat services to the sanggunian specifically in legal research
and technical writing of proposed resolutions.
Office: Secretary to the Sangguniang Bayan Office Classification: Complex
Type of Transaction: G2G Government to Government G2C Government to Client
Who may avail: Municipal Mayor, Vice Mayor & Municipal Councilors
CHECKLIST OF REQUIREMENTS WHERE TO TRANSACT
1. Instruction from the proponent Sec. to the Sangguniang Bayan Office: Legislative Division
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1.Request SSBO, Legislative Division: Measures & Framing to draft the ordinance by filling-up the request form for the title and rationale of the proposed resolution
1. Conduct research and legal basis of the proposed resolution
None 1 day
Local Legislative Staff Officer II, Local Legislative Staff Asst. III/Sec. to the Sangguniang Bayan Office
1.1 Draft, encode, review the proposed resolution
None 2 days
Local Legislative Staff Officer II, Local Legislative Staff Asst. III/Sec. to the Sangguniang Bayan Office
1.2 Submit the draft resolution to the proponent for review and editing
None 1 day Local Legislative Staff Officer II,& Local Legislative Staff Asst. III/ Sec. to the Sangguniang Bayan Office
2. Return the edited draft resolution to the assigned legislative staff
2. Entry corrections/suggestions to the draft resolution Print the draft resolution in 3 copies
None 1 day Local Legislative Staff Officer II & Local Legislative Staff Asst. III/ Sec. to the Sangguniang Bayan Office
Page 55
2.1 Submit the final copy of the draft resolution and request the proponent to accomplish the feedback form
None 1 day Local Legislative Staff Officer II, Local Legislative Staff Asst. III & Secretaries of legislators/ Sec. to the Sangguniang Bayan Office
3. Fill- up the feedback form
2.2 Retrieve the feedback form
None 1 day Local Legislative Staff Officer II, Local Legislative Staff Asst. III & Secretaries of legislators/ Sec. to the Sangguniang Bayan Office
TOTAL: None 7 days
Page 56
3. Drafting of Committee Reports
Provision of secretariat services to the sanggunian specifically in legal research
and preparation of committee reports.
Office: Secretary to the Sangguniang Bayan Office Classification: Complex
Type of Transaction: G2G Government to Government Who may avail: Vice Mayor & Municipal Councilors
CHECKLIST OF REQUIREMENTS
WHERE TO TRANSACT
2. Instruction from the legislative commitees
Sec. to the Sangguniang Bayan Office: Legislative Division
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1.Direct the concerned staff to prepare the committee report
1. Conduct research for the legal basis and incorporate the findings and recommendation of the committee upon consultation, ocular, committee or public hearing
None 1 day
Local Legislative Staff Officer II,
Local Legislative Staff Asst. III, & Secretaries of
legislators/Sec. to the Sangguniang
Bayan Office
1.1 Draft, encode, review the findings and recommendation of the committee
Print the committee report
None 2 days
Local Legislative Staff Officer II,
Local Legislative Staff Asst. III, & Secretaries of
legislators/Sec. to the Sangguniang
Bayan Office
1.2 Submit the draft committee report to the chairperson for review and editing
None 1 day Local Legislative Staff Officer II,
Local Legislative Staff Asst. III, & Secretaries of
legislators/
Sec. to the Sangguniang Bayan Office
Page 57
2. Return the edited draft committee report to the assigned legislative staff
2. Entry corrections/ suggestions on the draft committee report Print the committee report in 3 copies
None 1 day Local Legislative Staff Officer II,
Local Legislative Staff Asst. III, & Secretaries of
legislators/ Sec. to the
Sangguniang Bayan Office
2.1 Submit the final copy of the draft report to the committee and request the chairperson to accomplish the feedback form
None 1 day Local Legislative Staff Officer II,
Local Legislative Staff Asst. III, & Secretaries of
legislators/
Sec. to the Sangguniang Bayan Office
3. Fill- up the feedback form
2.2 Retrieve the feedback form
None 1 day Local Legislative Staff Officer II,
Local Legislative Staff Asst. III/, & Secretaries of
legislators/Sec. to the Sangguniang
Bayan Office
TOTAL: None 7 Days
Page 58
4. Transcription of Minutes/Journal of Hearings
Provision of secretariat services to the sanggunian specifically in technical writing
and transcription of the minutes/journal of hearings.
Office: Secretary to the Sangguniang Bayan Office Classification: Transcription Complex
Type of Transaction: G2G Government to Government Who may avail: Vice Mayor & Municipal Councilors
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
3. Notice of attendance to hearings Sec. to the Sangguniang Bayan Office: Legislative Division
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Direct and coordinate with the concerned staff to attend and assist during the scheduled committee/public hearing, and ocular inspections
1. Attend and assist in Committee/ public hearing, ocular inspections
None 1 day
Local Legislative Staff Officer II,
Local Legislative Staff Asst. III, & Secretaries of
legislators/Sec. to the Sangguniang
Bayan Office
1.1 Transcribe and draft the minutes/journal of hearing/ocular inspection
None 3 days
Local Legislative Staff Officer II,
Local Legislative Staff Asst. III, & Secretaries of
legislators/Sec. to the Sangguniang
Bayan Office
1.2 Submit the draft minutes/journal of hearing to the chairperson for review and editing
None 1 day Local Legislative Staff Officer II,
Local Legislative Staff Asst. III, & Secretaries of
legislators/ Sec. to the
Sangguniang Bayan Office
2. Return the edited draft minutes/journal to the assigned legislative staff
2. Entry corrections to the draft minutes/journal
None 1 day Local Legislative Staff Officer II,
Local Legislative Staff Asst. III, & Secretaries of
legislators/
Page 59
Print the minutes/journal in 2 copies
Sec. to the Sangguniang Bayan Office
2.1 Submit the final copy of the minutes/journal to the committee and request the chairperson to accomplish the feedback form
None 4 Hours Local Legislative Staff Officer II,
Local Legislative Staff Asst. III, & Secretaries of
legislators/
Sec. to the Sangguniang Bayan Office
3. Fill- up the feedback form
2.2 Retrieve the feedback form
None 4 Hours Local Legislative Staff Officer II,
Local Legislative Staff Asst. III, & Secretaries of
legislators/ Sec. to the
Sangguniang Bayan Office
TOTAL: None 7 days
Page 60
Office of the Municipal Administrator External Services
Page 61
1. Conduct of Business Establishment Inspection Inspection of Business Establishment and Verify Business Permit
Office or Division: Municipal Administrators Office/ Business Permit and Licensing Office
Classification: Simple Type of Transaction: G2BO- Government to Business Owners
Who may avail: Business Owners CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Business Permit Business Permit and Licensing Division CLIENT STEPS AGENCY
ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Show Business Permit
1.Conduct Inspection
None
5 Minutes
Admin Personnel Administrator’s
Office
1.1 Verification of Business Permits
None 5 Minutes Admin Personnel Administrator’s
Office
TOTAL: 10 Minutes
Page 62
2. Issuance of Business Permits Data Capturing, Inspection of attached documents, validation and release of Business Permits.
Office or Division: Municipal Administrators Office/ Business Permit and Licensing Office
Classification: Simple
Type of Transaction: G2BO- Government to Business Owners Who may avail: Business Owners
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application Form
2. DTI/SEC/CDA (Documentary Requirements)
3. Barangay Clearance (Documentary Requirements) - Barangay/where the business is located
4. Copy of Occupancy Permit (Documentary Requirements)
5. Copy of Contract of Lease (if space is rented) (Documentary Requirements)
6. Audited Financial Statement (Renewal) (Documentary Requirements)
7. Assessment Record
8. Official Reciept
9. Official Reciept – Fire Safety Inspection Certificate
10. Copy of Fire Safety Inspection Certificate
11. Health Card 12. Sanitary Permit
13. Solid Waste Management
(SWM) Orientation
- Admin - DTI/SEC/BIR
- Barangay/where the business is located - Barangay/where the business is located/MTO - Lessor
- BIR
- MTO - MTO - BFP - BFP - MHO - MHO
- EMPO
Page 63
14. Local Economic Enterprise Office (LEEO) Certificate (for government stalls/ establishment only)
FOR: MOTORELA/TRUCKING SERVICES 15. Vehicle O.R. & C.R. (Unexpired)
(Documentary Requirements)
16. Driver’s License (Professional – Unexpired) (Documentary Requirements)
17. Motorized Tricycle Operators Permit (MTOP)
18. Fare Matrix Certification 19. Physical Inspection Report
20. Copy of latest proof of payment
SSS, PhilHealth, Pag-ibig FOR: FOODS/ DRUGS/ COSMETICS/ MEDICAL DEVICES/ HAZARDOUS WASTE
21. Copy of Food and Drug Administration (FDA) License to Operate FOR: AGRIVET/ VET/ PET SHOPS/ LIVESTOCK PRODUCTION
22. Copy of Bureau of Animal Industry (BAI) License to Operate
- LEEO
- LTO
- LTO
- SSBO
- SSBO
- MEO
- FDA
- BAI
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Proceed to the frontline personnel and request for Business Permit Application Form attached with Occupational Permit Form
1. Provide Application Form for Business Permit and give instructions upon filing out the form and the documentary requirements needed.
None
1 Minute
Business Permit & Licensing
Division Personnel
ADMIN Office
Page 64
2. Submit completely filled-out application form and occupational permit with the attached supporting documentary requirements for data capturing
2. Application Filing and Verification/ Data Capture
None
20 Minutes
Business Permit
& Licensing Division
Personnel ADMIN Office
3. Proceed to the Municipal Treasurer’s Office for assessment and payment of taxes, fees and charges, secure official receipt as proof of payment, including the payment for Fire Safety Inspection Certificate Fee – BFP
3. Assessment and Payment
None 30 Minutes MTO BFP
4. Submission of fully accomplished Application Forms, Documentary Requirements, Assessment and Payments, Backroom Requirements (or other requirements to comply before or in between the steps of processing and even after the release of the business permit within 90 days as grace period).
4. Verification of Supporting documents, printing of business permit, releasing of Business Plates for new applications. Record on the logbook for the released business permits.
None
15 Minutes
Business Permit & Licensing
Division Personnel/
Licensing Officer ADMIN Office
Page 65
Claim of Business Permit
TOTAL: None 1 Hour and 6 Minutes
Page 66
3. Issuance of Demand Letter Preparation of demand letter for business establishments who are not renewed their Business Permits.
Office or Division: Municipal Administrators Office/ Business Permit and Licensing Office
Classification: Simple Type of Transaction: G2BO- Government to Business Owners
Who may avail: Business Owners CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Business Permit Business Permit and Licensing Division CLIENT STEPS AGENCY
ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBL
E
1. Business Inspector from treasurer’s office submit the list of Business Establishments witout business Permit to the BPLO.
1. Receive the Business Establishment list witout business Permit
None
3 minutes
Admin Personnel
ADMIN Office
1.1 Prepare the demand letter
None
45 minutes
Admin
Personnel
ADMIN Office
1.2 Forward to Head of Office for signature
None
15 minutes
Head of Office ADMIN Office
1.3 Deliver Demand Letter
None 1 day Messenger ADMIN Office
TOTAL: None 1 Day & 1 Hour & 30 Minutes
Page 67
4. Issuance of Sticker for Small Business Establishment Verification of documents and release of sticker permits
Office or Division: Municipal Administrators Office/ Business Permit and Licensing Office
Classification: Simple Type of Transaction: G2BO- Government to Business Owners
Who may avail: Business Owners CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application form 2. Brgy. Clearance 3. Cedula 4. Health card 5. Sanitary permit 6. Food handlers
- BPLO - Barangay where the BE Located - Barangay where the BE Located - MHO - MHO - MHO
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Fill-up application form
1. Accept and verify application form with complete requirements
None
5 minutes
Admin Personnel
1.1 Endorse application form to the MTO for payment
None
5 minutes
MTO Personnel
1.2 Get the application form and photocopy payment receipt
None
3 minutes
Admin Personnel
1.3 Release Business Stiker Permit
None
2 Minutes
Admin Personnel
TOTAL: 15 Minutes
Page 68
5. Receiving and Control of Communication Letter
Records and monitor all receive communication letters.
Office or Division: Municipal Administrators Office/ Business Permit and Licensing Office
Classification: Simple
Type of Transaction: G2BO- Government to Business Owners Who may avail: Business Owners
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Communication Letter From Different offices and agencies
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Internal and External Clients deliver letter for the Municipal Administrators approval
1. Received and validate communication letter
None
5 Minutes
Admin Personnel
1.1 Records/ sort Communication’s received
None
5 Minutes
Admin Personnel
1.2 Forward to the head of office for signature referral and approval
None
10 Minutes
Admin Personnel
1.3 Forward the acted communication messenger for routing or directly to the concerned office
None
30 Minutes
Admin Personnel
1.4 Collect all the received copies for filling
None
1 hour
Admin Personnel
TOTAL: None 1 Hour and 50 Minutes
Page 69
Office of the Municipal Administrator Internal Services
Page 70
1. Preparation and Processing of Financial Documents Preparation and processing of financial documents.
Office or Division: Municipal Administrators Office/ Business Permit and Licensing Office
Classification: Simple Type of Transaction: G2G- Government to Government
Who may avail: Inside Client CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Business Permit Business Permit and Licensing Division CLIENT STEPS AGENCY
ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Approach the Office front liner and sign in the client book.
1. Acceptance and Validation of Documentary Requirements.
None
5 minutes
ADMIN Personnel
2. Submit the required documents for initial assessment & validation.
2. Preparation & Completion of Financial Documents.
None
5 minutes
ADMIN Personnel
3. Return to the ADMIN office to confirm compliance of requirements in/for processing of Financial Assistance – Claim the duly accomplished.
3. Release of duly approved of financial documents.
None
3 Minutes
ADMIN Personnel
TOTAL: None 13 Minutes
Page 71
Office of the Municipal Planning and Development
External Services
Page 72
1. Issuance of AIP Certification (Validation)
This certification is issued to barangay government, government offices, CSOs and POs who requested to secure this document.
Office or Division: Municipal Planning and Development Office (MPDO)
Classification: Simple Type of Transaction:
G2G-Government to Government, G2C- Government to Client
Who may avail: -Barangay Government -Government Offices -CSOs 4) POs
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter request addressed to the Municipal Mayor/ MPDC
2. Copy of Barangay Council/Organization’s Resolution requesting for financial assistance from the Provincial or National government
Barangay LGU/CSO/PO
3. One-piece Documentary Stamp Tax BIR Station at the Municipal Hall CLIENTS STEPS AGENCY
ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Go to the frontline staff and register in the logbook
1. Assist the client in the registering in the logbook
None
1 minute
Zoning Officer III ⁄
MPDO
2. Present the required documents to the frontline staff for verification of the person-in-charge
2. Person-in-charge verifies if information required is available
None
5 minutes
Planning Assistant/
Planning Officer
/MPDO
3. Present Documentary Stamp then wait while frontline personnel secures signatures of the Municipal Planning and Development Coordinator (MPDC)
3. Prepare, process and record AIP Certification and pass on to the signing official for approval
PHP 30.00
6 minutes
Planning Assistant/
Planning Officer MPDO
Page 73
3.1 Review and approve the AIP Certification
None
2 minutes
Planning Officer/ MPDC /MPDO
4. Sign in the logbook for record purposes
4. Release approved AIP Certification and record in the logbook
None
1 minute
Planning Assistant/ Planning Officer /MPDO
TOTAL: PHP 30.00
15 minutes
Page 74
2. Issuance of Certification for AIP Submission This certification is issued to Barangay Local Government Unit (BLGU) who requested to secure this document.
Office or Division: Municipal Planning and Development Office (MPDO)
Classification: Simple Type of Transaction:
G2G- Government to Government
Who may avail: Barangay Local Government Unit (BLGU) CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1) Barangay Annual Investment Program (AIP)
Planning, Monitoring and Evaluation Division, Municipal Planning and Development Office, Ground Floor of the Municipal Hall of Maramag, Barangay Anahawon, Maramag, Bukidnon
2) One-piece Documentary Stamp Tax BIR Station at the Municipal Hall
CLIENTS STEPS AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONS
IBLE
Proceed to the MPDO: 1. Go to the frontline staff and register in the logbook
2. Assist the client in
the registering in the logbook
None
1 minute
Planning Assistant/ Planning Officer /MPDO
2. Present the required documents to the person in-charge of the certification being requested
Review of Documents: 3. Person-in-charge
check and verifies the AIP submitted
None
10 minutes
Planning Assistant/ Planning Officer /MPDO
3. Wait while frontline personnel secures signatures of the Municipal Planning and Development Coordinator (MPDC)
Preparation of Certification: 4. Prepare, process
and record Certification and pass on to the signing official for approval
None
5 minutes
Planning Assistant/ Planning Officer /MPDO
Review and Approval of Certification: 3.1 Review and
approve the AIP Certification
None
3 minutes
Planning Officer/ MPDC /MPDO
Page 75
3. Received the AIP Certification and affix signature in the logbook for record purposes
Release and Record: 5. Release approved
AIP Certification and record in the logbook
None
1 minute
Planning Assistant/ Planning Officer /MPDO
TOTAL: None 20 minutes
Page 76
3. Issuance of Locational Clearance This clearance is issued to government office (OBO) as part backroom process for the application of Building Permit.
Office or Division: Municipal Planning and Development Office (MPDO)
Classification: Simple Type of Transaction:
G2G –Government to Government
Who may avail: OBO CHECKLIST OF REQUIREMENTS WHERE TO SECURE
3) Notarized Application Form for Locational Clearance
Office of the Building Official and Notary Public
4) Certified True Copy of Proof of Ownership over the land to be used (either of the following):
Certificate of Title
ROD
Tax Declaration MAssO
Deed of Sale Notary Public
Deed of Donation Notary Public
Contract of Lease Notary Public
Authorization Notary Public
5) Duly signed and sealed Vicinity Map or Location Plan
Geodetic Engineer, Architect, Civil Engineer
6) Duly signed and sealed Floor Plan
7) Duly signed and sealed Site Development Plan or Lot Plan
8) Bill of Materials and Project Cost/ Capitalization (Including machinery, equipment, if any) signed by an Engineer or Architect
Architect, Civil Engineer
9) Certificate of Zoning (Zone Classification of the Project Area)
MPDO
Additional requirements:
1) DAR Clearance, if project site is agricultural land DAR Regional Office
2) For Industrial Projects:
Equity participating agreement/ log supply contract (for sawmill)
Description of industry/ feasibility study/ engineer’s information report
Flow of manufacturing process/ diagram/ chart
Project Proponent
Certified true copy of the of the current real estate tax receipt
MTO
Clearance from Environmental Management Bureau (EMB)
DENR-EMB
Barangay Resolution Endorsing the Project Barangay LGU
Affidavit of non-objection from neighbors Adjacent Property Owners
Page 77
3) For Special Projects: Complete Engineering Plans and Designs
Proponent’s Architect or Engineer
Affidavit of Non-objection from neighbors within 1 km radius (for cockpit)
Adjacent Property Owners
Height Clearance CAAP
Radiation Evaluation Certificate MHO
Clearance from Environmental Management Bureau (EMB)
DENR-EMB
4) Waiver from ZA, if ZA refuses to issue Certificate of Zoning Compliance
MPDO
5) Site inspection Report or Evaluation Report (if necessary)
MPDO
CLIENTS STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Submit the duly Notarized Application Form together with the necessary documents
1. Check and verify submitted requirements
None
15 minutes
Zoning Officer III /
MPDO
1.1 Assess for payment and prepare Order of Payment
See attached schedule of fees
5 minutes Zoning Officer III / MPDO
1.2 Forward the Order of Payment to OBO
None 3 minutes Zoning Officer III / MPDO
1.3 Conduct ocular inspection/ verification of the site
None
2 hours
Zoning Officer III
/MPDO
1.4 Prepare, process and record Locational Clearance and pass on to the signing official for approval
None
15 minutes
Zoning Officer III /
MPDO
1.5 Review and approve the Locational Clearance and retain 1 copy for file
None
6 minutes
Zoning
Administrator/ Zoning Officer III
MPDO
Page 78
2. Received the approved Locational Clearance and affix signature in the logbook
2. Release the Approved Locational Clearance to OBO
None
3 minutes
Zoning Administrator/
Zoning Officer III MPDO
TOTAL:
See attached schedule of fees
2 Hours and 42 Minutes
Zoning/ Locational Clearance Fees
A. Single Residential Structure attached or detached a. ₱100,000.00 and below ₱200 b. Over ₱100,000.00 ₱400 c. Over ₱200,000.00 ₱500 + 1% in excess of ₱200
B. Apartment/ Townhouses a. ₱500,000.00 and below ₱1,000 b. Over ₱500,000.00 to ₱2 Million ₱1,500 c. Over ₱2 Million ₱2,500 + 1/10 of 1% of the cost in excess of ₱2 M
regardless of the number of doors C. Dormitories
a. ₱2 Million and below ₱2,500 b. Over ₱2 Million ₱2,500 + 1/10 of 1% of the cost in excess of ₱2 M
regardless of the number of doors D. Institutional
Project Cost of which is: a. Below ₱2 Million ₱2,000
b. Over ₱2 Million ₱2,000 + 1/10 of 1% of the cost in excess of ₱2
Million E. Commercial, Industrial and Agro-Industrial
Project Cost of which is: a. Below ₱100,000.00 b. Over ₱100,000.00 – ₱500,000.00 c. Over ₱500,000.00 – ₱1 Million d. Over ₱1 Million – ₱2 Million e. Over ₱2 Million
F. Special Uses/ Special Project Project Cost of which is: (Gasoline Stations, Cell Sites, Slaughterhouse, Treatment Plant, etc.) 1. Below ₱2 Million ₱5,000
2. Over ₱2 Million ₱5,000 + 1/10 of 1% of the cost in excess of ₱2
Million G. Alteration/ Expansion (Affected area/ cost
only) Same as original application
Page 79
4. Issuance of Preliminary Subdivision Development Plan (PSDP)
This clearance is issued to subdivision owners, subdivision developers and local government units who requested to secure this document.
Office or Division: Municipal Planning and Development Office (MPDO) Classification: Complex
Type of Transaction: G2G, G2C Who may avail: - Subdivision Owners -Subdivision Developers
- Local Government Units
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Notarized Application Letter for PSDP
2. 4 sets of Site Development Plan (schematic plan) at a scale ranging from 1:200 to 1:2000 showing the proposed layout of streets, lots, parks and playgrounds and other features in relation to existing conditions duly signed by an Architect or Civil Engineer or Geodetic Engineer who is also Environmental Planner
Geodetic Engineer/ Environmental Planner/ Civil Engineer
3. 4 sets of Vicinity Map indicating the adjoining land uses, access, as well as existing facilities and utilities at least within 500 meters from the property boundaries of the project, drawn to any convenient scale
Geodetic Engineer/ Environmental Planner/ Civil Engineer
4. 4 sets of topographic plan to include existing conditions as follows:
Boundary lines: bearings and distances or geographic coordinates of the reference or tie point (referred to as the BLLM #);
Streets, easements, width and elevation of right-of-way within the project and adjacent subdivision/ areas;
Utilities within and adjacent to the proposed subdivision project, location, sizes and invert elevations of sanitary and storm or combined sewers; location of gas lines, fire hydrants, electric and telephone poles and street lights. If water mains the direction and distance to and size of nearest one, showing invert elevations of sewers, if applicable;
Ground elevation of the subdivision: for ground that slopes less than 2%, indicate spot elevations at all breaks in grade, along all drainage channels and at selected points not more than 25 meters
Geodetic Engineer/ Environmental Planner/ Civil Engineer
Page 80
apart in all directions: for ground that slopes more than 2%, either indicate contours with an interval of not more than 0.50 meter if necessary due to irregular land or need for more detailed preparation of plans and construction drawings;
Water courses, marshes, rock and wooded areas, presence of all preservable trees in caliper diameter 200 millimeters, houses, barns, shacks, and other significant features.
5. 4 sets of Survey Plan of the lot(s) as described in TCT(s)
Geodetic Engineer/ Environmental Planner/ Civil Engineer
6. 4 copies of certified true copy of title(s) and current tax receipts
Registry Of Deeds
7. One-piece Documentary Stamp Tax BIR Station at the Municipal Hall
8. 4 sets of right to use or Deed of Sale of right-of-way for access road and other utilities when applicable, subject to just compensation for private land, if applicable.
Note: Preliminary Subdivision Development Plan
will be valid only for a period of 180 calendar days from date of approval
Client
CLIENTS STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONS
IBLE
1. Go to the frontline staff, register in the logbook and secure PSDP Form and other requirements
1. Assist the client in the registering in the logbook and provide PSDP application form to be accomplished
None
3 Minute
Zoning
Officer III / MPDO
2. Submit accomplished PSDP Application forms, plans and supporting documents
2. Received and review plans/ documents
None 4 Hours Zoning Officer III /MPDO
2.1 Conduct site inspection
None 4 Hours Zoning Officer III /MPDO
2.2 Prepare evaluation report for review and endorsement by the Zoning Administrator to the Sangguniang Bayan
None 10 Minutes Zoning Officer III
/MPDO
Page 81
PAUSE CLOCK
2.3 Receive SB resolution approving the PSDP
None 3 Minutes Zoning Officer III
/MPDO
3. Proceed to MTO for payment PSDP and inspection fee
3. Assess payment for PSDP and inspection fees
o PSDP Fee (see schedule of fees)
o Inspection Fee– ₱1,000.00/ hectare
o Doc stamp P30.00
10 Minutes Zoning Officer III /MPDO
4. Present Copy of Original Receipt and Documentary stamp
4. Prepare and process permit and pass on to the signing officials for signatures
None 2 Hours Zoning Officer III
/MPDO
5. Receive copy of approved clearance/ permit and affix signature in the logbook
5. Release the approved Clearance/ Permit and retain 1 copy for file
None 20 Minutes Zoning Officer III /MPDO
TOTAL:
o PSDP Fee (see schedule
fees) o Inspection
Fee– ₱1,000.00/ hectare
o Doc stamp P30.00
10 Hours and 46 Minutes
Page 82
5. Issuance of Site Zoning Classification This clearance is issued to citizens of Maramag to also include non-residents who requested to secure this document.
Office or Division: Municipal Planning and Development Office (MPDO)
Classification: Simple Type of Transaction:
G2G, G2C
Who may avail: -Government Offices -Citizens of Maramag -Non-residents of Maramag
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter of request addressed to the Zoning Administrator
2. Any of the following documents: - Barangay Certification
Barangay LGU
- Vicinity Map Geodetic Engineer/Civil Engineer
- Transfer Certificate of Title (TCT) ROD
- Deed of Sale Notary Public
- Real Property Tax Declaration MAssO
- Certificate of Real Property Tax Payment MTO
- Special Power of Attorney of Land Owner’s Representative
Notary Public
3. One-piece Documentary Stamp Tax BIR Station at the Municipal Hall
4. Certification Fee of ₱ 170.00 MTO CLIENTS STEPS AGENCY
ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Go to the frontline staff and register in the logbook
1. Assist the client in the registering in the logbook
None 1 Minute Zoning Officer III / MPDO
2. Present the letter of request and all other required documents
2. Review and check vicinity map and all other documents submitted against the land use plan/ zoning plan
None 5 Minutes Zoning Officer III /MPDO
3. Proceed to MTO for payment and present Official Receipt of the Certification Fee cluding Documentary Stamp
3. Prepare the Order of Payment of filling fee for presentation to MTO
₱ 170.00 ₱ 30.00
10 Minutes Zoning Officer III /MPDO
Page 83
3.1 Conduct ocular inspection/ verification of the site
None 2 Hours Zoning Officer III /MPDO
3.2 Prepare, process and record certification and pass on to the Zoning Administrator for approval
None 15 Minutes Zoning Officer III /MPDO
4. Received the approved certification and affix signature in the logbook
4. Release approved zoning certification and record in the logbook
None 15 Minutes Zoning Administrator/
Zoning Officer III /MPDO
TOTAL: PHP
200.00 2 Hours and 46 Minutes
Page 84
6. Issuance of Subdivision Development Permit This certification is issued to subdivision owners and subdivision developers who requested to secure this document.
Office or Division: Municipal Planning and Development Office (MPDO)
Classification: Complex Type of Transaction: G2G, G2C
Who may avail: - Government Offices - Subdivision Owners - Subdivision Developers
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter of Application for DP
2. All requirements for application for Preliminary Subdivision Development Plan as specified on section 10.A of this Rule
Geodetic Engineer/ Environmental Planner/ Civil Engineer
3. Subdivision Development Plan consisting of the site development plan at any of the following scales: 1:200; 1:1000; or any scale not exceeding 1:2000 showing all proposals including the following: -Roads, easements or right-of-way and roadway width, alignment, gradient, and similar data for alleys, if any; - Lot numbers, lines and areas and block numbers; -Site data such as number of residential and saleable lots, typical lot size, parks and playgrounds and open spaces The Subdivision Development Plan shall be duly signed and sealed by any of the following licensed professional: -An Architect who is also an environmental planner or -A Civil Engineer who is also an environmental planner or -A Geodetic engineer who is also an environmental planner or -An Architect or a Civil engineer or a Geodetic Engineer and an environmental planner as co-signatory
Geodetic Engineer/ Environmental Planner/ Civil Engineer
4. Civil and Sanitary Works Design: Engineering plans/ construction drawings based on applicable engineering code and design criteria to include the following:
a. 4 copies of road (geometric and structural) design/ plan duly signed and sealed by a licensed civil engineer.
Geodetic Engineer/ Environmental Planner/ Civil Engineer
Page 85
1. Profile derived from existing topographic map signed and sealed by a licensed geodetic engineer showing the vertical contour, designed grade, curve elements and all information needed for construction.
2. Typical roadway sections showing relative dimensions of pavement, sub-base and base preparation, curbs, gutters, sidewalks, shoulders, benching and others.
3. Details of roadway and miscellaneous structure such as curb and gutter (barrier, mountable and drop), slope protection wall and retaining wall.
b. 4 copies of storm drainage and sanitary sewer system duly signed and sealed by a licensed sanitary engineer or civil engineer. 1. Profile showing the hydraulic gradients
and properties of sanitary and storm drainage lines including structures in relation with the road grade line.
2. Details of sanitary and storm drainage lines and miscellaneous structures such as various types of manholes, catch basins, inlets (curb, gutter and drop), culverts and channel linings.
c. 4 copies of site grading plan with finished contour lines superimposed on the existing ground the limits of earthworks embankment slopes, cut slopes, surface drainage, drainage outfalls and others, duly signed and sealed by a licensed engineer.
5. 4 copies of water system layout and details duly signed and sealed by a licensed sanitary engineer or civil engineer. Should a pump motor have a horsepower (hp) rating of 50 hp or more, its pump rating and specifications shall be signed and sealed by a professional mechanical engineer
Geodetic Engineer/ Environmental Planner/ Civil Engineer
6. Certified true copy of tax declaration covering the property(ies) subject of the application for the year immediately preceding
Registry of Deeds(ROD)
7. Zoning Certification from LGU/ HLURB Regional Office
LGU/ HLURB Regional Office
8. Certified true copy of DAR Conversion Order DAR Regional Office
9. Certified true copy of Environmental Compliance Certificate (ECC) or Certificate of Non-Coverage
DENR-EMB Regional Office
Page 86
(CNC), whichever is applicable, duly issued by the DENR
10. 4 copies of project description for projects having areas of 1 hectare and above to include the following:
a. Project profile indicating the cost of raw land and its development (total project cost), amortization schedule, sources of financing, cash flow, architectural scheme, if any, and work program;
Project Proponent/ Developer
b. Audited financial statement for last three (3) preceding year;
Project Auditor
c. Income Tax Return for the last three (3) preceding year;
BIR
d. Certificate of registration with Securities and Exchange Commission (SEC);
SEC
e. Articles of incorporation or partnership; Project Proponent/ Developer
f. Corporation by-laws and all implementing amendments, and
Project Proponent/ Developer
g. For new corporations (3 years and below) statement of capitalization and sources of income and cash flow to support work program.
Project Proponent/ Developer
11. Plans specifications, bill of materials and cost estimates duly signed and sealed by the appropriate licensed professionals
Geodetic Engineer/ Environmental Planner/ Civil Engineer
12. Application for permit to drill from the National Water Resources Board (NWRB)
Project Proponent/ Developer
13. Traffic impact assessment for projects 30 hectares and above
Project Proponent/ Developer
14. List of names of duly licensed professionals who signed the plans and other similar documents in connection with application filed indicating the following information:
a. Surname; b. First name; c. Middle name; d. Maiden name, in case of married women
professional; e. Professional license number, date of issue
and expiration of its validity; f. Professional tax receipt and date of issue; g. Taxpayer’s identification number (TIN)
Note: Development Permit will be valid only for a period
of 3 years from date of approval
Project Engineers
Page 87
LIST OF REQUIREMENTS FOR HOUSING CONSTRUCTION 1) Four (4) sets of the following, duly signed and
sealed by a Licensed Architect/ Engineer: Housing plans including architectural
drawing, sanitary, electrical, structural plans specifications and cost estimate
Licensed Architect/ Engineer:
2) Sworn Statement as to the soundness of designs and specification attested to by the designing engineer.
Licensed Architect/ Engineer:
CLIENTS STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONS
IBLE
1. Go to the frontline staff, register in the logbook and secure DP Form and other requirements
1. Assist the client in the registering in the logbook and provide DP application form to be accomplished
None
3 Minutes
Zoning
Officer III / MPDO
2. Submit accomplished DP Application forms, plans and supporting documents
2. Received and review plans/ documents
None 4 Hours Zoning Officer III /MPDO
2.1 Conduct site inspection
None 4 Hours Zoning Officer III /MPDO
2.2 Prepare evaluation report for review and endorsement by the Zoning Administrator to the Sangguniang Bayan
None 10 Minutes Zoning Officer III /MPDO
PAUSE CLOCK
2.3 Receive SB resolution approving the DP
None 3 Minutes Zoning Officer III /MPDO
3. Proceed to MTO for payment DP and inspection fee
3. Assess payment for DP and inspection fees
o DP Fee (see
schedule of fees)
10 Minutes Zoning Officer III
/MPDO
Page 88
o Inspection Fee–
o ₱1,000.00/
hectare Doc stamp P30.00
4. Present Copy of Original Receipt and Documentary stamp
4. Prepare and process permit and pass on to the signing officials for signatures
None 2 Hours Zoning Officer III
/MPDO
5. Receive copy of approved clearance/ permit and affix signature in the logbook
5. Release the approved Clearance/ Permit and retain 1 copy for file
None 20 Minutes Zoning Administrato
r/ Zoning Officer III /MPDO
TOTAL:
o DP Fee (see schedule of fees) o Inspecti
on Fee– ₱1,000.
00/ hectare o Doc stamp P30.00
10 Hours and 46 Minutes
Page 89
7. Issuance of Variance/Exceptions
This certification is issued to citizens of Maramag, non-residents, business owners and investors who requested to secure this document.
Office or Division: Municipal Planning and Development Office (MPDO)
Classification: Complex Type of Transaction: G2C
Who may avail: -Citizens of Maramag -Non-residents of Maramag
-Business owners -Investors
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter request for variance/ exceptions addressed to LZBA Chairperson
2. Application Form for Locational Clearance Zoning Administration Division, Municipal Planning and Development
3. Proof of Ownership over the land to be used (either of the following): - Certificate of Title or Tax Declaration, - Deed of Sale, - Deed of Donation, - Contract of Lease, - Authorization
ROD MAssO Notary Public Notary Public Notary Public
4. Duly signed and sealed Vicinity Map or Location Plan
Geodetic Engineer, Architect, Civil Engineer
5. Duly signed and sealed Floor Plan
6. Duly signed and sealed Site Development Plan or Lot Plan
7. Bill of Materials and Project Cost/ Capitalization (Including machinery, equipment, if any) signed by an Engineer or Architect
Architect, Civil Engineer
8. Barangay Resolution Interposing No-Objection Barangay LGU
9. Affidavit of Non-Objection from Neighbors Adjacent Property Owners
10. Certificate of Zoning (Zone Classification of the Project Area)
MPDO
11. One-piece Documentary Stamp Tax BIR Station at the Municipal Hall
12. Filling Fee (see attached schedule of fees) MPDO
Additional requirements:
1. DAR Clearance, if project site is agricultural land DAR Regional Office
2. For Industrial Projects:
- Equity participating agreement/ log supply contract (for sawmill) - Description of industry/ feasibility study/ engineer’s information report - Flow of manufacturing process/ diagram/ chart
Project Proponent
- Certified true copy of the of the current real estate tax receipt
MTO
Page 90
- Clearance from Environmental Management Bureau (EMB)
DENR-EMB
- Barangay Resolution Endorsing the Project Barangay LGU
- Affidavit of non-objection from neighbors Adjacent Property Owners
3. For Special Projects: - Complete Engineering Plans and Designs
Proponent’s Architect or Engineer
- Affidavit of Non-objection from neighbors within 1 km radius (for cockpit)
Adjacent Property Owners
- Height Clearance CAAP
- Radiation Evaluation Certificate MHO
- Clearance from Environmental Management Bureau (EMB)
DENR-EMB
- Certified True Copy of National Telecommunication’s Provisional Authority
NTC
- Health Clearance DOH/ MHO
4. Waiver from ZA, if ZA refuses to issue Certificate of Zoning Compliance
MPDO
5. Site inspection Report or Evaluation Report (if necessary)
MPDO
CLIENTS STEPS AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSI
BLE
1. Go to the frontline staff and register in the logbook
1. Assist the client in the registering in the logbook
None
1 Minute
Zoning Officer
III / MPDO
2. Submit letter request for variance/ exceptions addressed to LZBA Chairperson together with the required documents
2.1 Check and verify submitted requirements and assess the conformity of project to the zoning;
None
4 Minutes
Zoning Officer
III /MPDO
2.2 Schedule the LZBA meeting for project deliberation
None
5 Minutes
LZBA /MPDO
3. Attend to the LZBA meeting for the deliberation of proposed project
3. Attend LZBA meeting for the deliberation of proposed project
None
4 Hours
LZBA /MPDO
3.1 Advice client to appear during the LZBA meeting.
None 5 Minutes Zoning Administrator/ Zoning Officer
III /MPDO
Page 91
4. Assist the LZBA for the conduct of Public Hearing and Ocular Inspection
4. Conduct of Public Hearing and Ocular Inspection
None 4 Hours LZBA Members and Stakeholders
5. Proceed to MTO for payment and at BIR for securing documentary stamp
5. Prepare Order of Payment for payment to MTO
See attached schedule of fees
P30.00
15 Minutes Zoning Officer III /MPDO
5.1 Prepare, process and record LZBA Resolution and pass on to the signing official for approval
20 Minutes Zoning Officer III /MPDO
5.2 Review and approve the Locational Clearance (Variance/Exception)
None
6 Minutes
Zoning Administrator/ Zoning Officer
III/ /MPDO Municipal
Mayor /MMO
6. Received the approved Clearance and affix signature in the logbook
6. Released the Approved Clearance (variance/ exception) and retain 1 copy for file
None
1 Minutes
Zoning Administrator/ Zoning Officer
III/ /MPDO
TOTAL:
See attached schedule of fees
P30.00
8 Hours and 50 Minutes
Zoning/ Locational Clearance Fees
A. Single Residential Structure attached or detached
d. ₱100,000.00 and below ₱200
e. Over ₱100,000.00 ₱400
f. Over ₱200,000.00 ₱500 + 1% in excess of ₱200
B. Apartment/ Townhouses
d. ₱500,000.00 and below ₱1,000
e. Over ₱500,000.00 to ₱2 Million ₱1,500
f. Over ₱2 Million ₱2,500 + 1/10 of 1% of the cost in excess of ₱2 M regardless of the number of doors
C. Dormitories
c. ₱2 Million and below ₱2,500
Page 92
d. Over ₱2 Million ₱2,500 + 1/10 of 1% of the cost in excess of ₱2 M regardless of the number of doors
D. Institutional
Project Cost of which is:
c. Below ₱2 Million ₱2,000
d. Over ₱2 Million ₱2,000 + 1/10 of 1% of the cost in excess of
₱2 Million E. Commercial, Industrial and Agro-Industrial
Project Cost of which is:
f. Below ₱100,000.00
g. Over ₱100,000.00 – ₱500,000.00
h. Over ₱500,000.00 – ₱1 Million
i. Over ₱1 Million – ₱2 Million
j. Over ₱2 Million
F. Special Uses/ Special Project
Project Cost of which is: (Gasoline Stations, Cell Sites, Slaughterhouse, Treatment Plant, etc.)
3. Below ₱2 Million ₱5,000
4. Over ₱2 Million ₱5,000 + 1/10 of 1% of the cost in excess of
₱2 Million
G. Alteration/ Expansion (Affected area/ cost only)
Same as original application
Page 93
8. Issuance of Zoning Certification for Business Permit This certification is issued to business owners and investors who requested to secure this document. Office or Division: Municipal Planning and Development Office (MPDO)
Classification: Simple Type of Transaction:
G2C – Government to Client
Who may avail: -Business owners - Investors
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application Form for Business License/ Mayor’s Permit taken from the Municipal Mayor’s Office
Municipal Mayor’s Office (BPLO Section)
2. Certification Fee of ₱170.00 Municipal Treasurer’s Office
3. One-piece Documentary Stamp Tax BIR Station at the Municipal Hall CLIENTS STEPS AGENCY ACTIONS FEES TO
BE PAID PROCESSIN
G TIME PERSON
RESPONSIBLE
Proceed to the MPDO: 1. Go to the frontline staff and register in the logbook
1. Assist the client in the registering in the logbook
None
1 Minute
Zoning
Officer III / MPDO
2. Present application form for Business License/ Mayor’s Permit and Official Receipt of the Certification Fee including BIR Documentary Stamp to the frontline staff
2. Check and verify the location of the business against the Land Use Plan/ Zoning Plan
₱ 170.00
₱ 30.00
5 Minutes
Zoning
Officer III / MPDO
2.1 If site inspection is required, the frontline staff will refer the same to the Zoning Administrator (site inspection is usually required for new enterprises)
None
2 Hours
Zoning Officer III /
MPDO
2.2 Process and record the transaction and pass on to the Zoning
None
3 Minutes
Zoning Officer III /
MPDO
Page 94
Administrator for review and approval
2.3 Approve Clearance and sign the business license application form. The approval is encoded into the business tracking data base
None
3 Minutes
Zoning
Administrator/ Zoning
Officer III / MPDO
3. Receive the Approved Certification and affix signature on the Logbook
3. Release the documents to the client
TOTAL:
PHP 200.00
12 Minutes (for
renewal), 2 Hours and 12 Minutes (for new)
Page 95
9. Provision of Data and Information This provision of data or information is issued to business owners, investors, tourist, students, government workers, non-government workers and researchers who requested to secure this document/s.
Office or Division: Municipal Planning and Development Office (MPDO)
Classification: Simple Type of Transaction: G2G, G2C
Who may avail: -Business owners/ Investors
-Tourists
-Students/ Pupils -Government Workers
-Non- government Workers -Researchers CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter request addressed to the Municipal Mayor/ MPDC
2. Identification Card
CLIENTS STEPS AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIB
LE
1. Go to the frontline staff, register in the logbook
1. Assist the client in the registering in the logbook
None 1 Minute Project Development
Officer/ Planning Assistant /MPDO
2. Proceed to the person in-charge of the data being requested
2.Person-in-charge verifies if information required is available
- 4 Minutes Project Development
Officer/ Planning Assistant /MPDO
3. Waits while the person-in-charge accesses the information. Otherwise, the client is referred to other probable sources of information
3. Person-in-charge reviews and verifies the data/ information to be given to the client
10 Minutes Planning Assistant/
Project Development
Officer /MPDO
4. Proceed to the copy center for reproduction of documents
4. If hard copies could not be given, person-in-charge advises client to leave ID Card and allow the client to photocopy the documents
Long –₱2.00/copy
Short – ₱1.50/copy
10 Minutes Photocopier operator/
GSO
Page 96
5. Sign in the logbook for record purposes. If documents were photocopied, client returns the borrowed documents and retrieves ID card
5. Release the documents needed and return the ID card
1 Minute Planning Assistant/
Project Development
Officer /MPDO
TOTAL:
Long –₱2.00/copy
Short – ₱1.50/copy
25 Minutes
Page 97
Human Resource Management Office Internal Services
Page 98
1. Control and Processing of Leave of Absence Application Leave of absence is a right granted to officials and employees not to report for work with or without pay as may be provided by law and as the civil service rules prescribe. The filing of application for the different types of leave follows CSC laws and rules embodied in the internal policy of the LGU on the Availment of leave
Office or Division: Human Resource Management Office
Classification: Simple Type of Transaction: G2G –Government to Government
Who may avail: Plantilla and Casual Employees CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. LOA Slip Human Resource Management Office
2. Medical Certificate (required for Sick Leave more than 3 days)
Attending Physician
3. Affidavit (for Sick Leave less than 3 days if Medical Certificate is not available)
Public Attorney’s Office
4. Approved Clearance from Money and Property Liability (for Vacation Leave for Travel Abroad)
Human Resource Management Office
CLIENT STEPS AGENCY ACTIONS
FEES TO BE
PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Proceed to frontline personnel and secure Leave of Absence (LOA) Slip and submit requirements (depending on the type of leave applied)
1. Issue LOA Slip and Feedback Form
None 1 minute HRM Aide/I.T Staff
HRM Office
2. Receive and evaluate requirements
None 1 minute HRM Aide/I.T Staff HRM Office
2. Fill-up LOA Slip
3. Receive accomplished LOA Slip
None 1 minute HRM Aide/I.T Staff HRM Office
4. Wait while the Leave of Absence Form is being generated in the HRIS
3. Generate/print Leave of Absence Form
None 3 minutes HRM Aide/I.T Staff HRM Office
3.1 Release generated LOA
None 1 minute HRM Aide/I.T Staff HRM Office
4. Receive generated LOA Form and facilitate its approval
None Paused-Clock
Page 99
from respective Head of Office
5. Submit LOA Form duly signed by Head of Office to the HRMO
5. Log and Endorse to the HRMO V for signature
None 5 minutes HRMO V HRM Office
6. Wait while the LOA is processed for the approval/disapproval by the Mun. Mayor
4.1 Forward to LCE for signature
None 2 minutes HRM Aide HRM Office
4.2 Sign Leave of Absence
None 30 minutes Municipal Mayor MMO
4.3 Return approved LOA to HRMO
None 2 minutes Clerk MMO
4.4 Release one (1) copy of approved LOA to the employee
None 1 minute HRM Aide/IT Staff HRMO
7. Receive one (1) copy of approved LOA. Fill-up and submit feedback form
6. Retrieve and file feedback form
None 1 minute HRM Aide/IT Staff HRMO
TOTAL: None 48 minutes
Page 100
2. Control and Processing of Overtime Request, Passlip and Travel Order To account for overtime requests, pass slips and travel orders and process for its approval.
Office or Division: Human Resource Management Office
Classification: Simple Type of transaction:
G2C – Government to Government
Who may avail: LGU Employees CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter Request for Overtime (3 Copies) Requesting Office/ Division
2. Pass Slip (2 Copies) Requesting Office/ Division
3. Travel Order (3 Copies) Requesting Office/ Division CLIENT STEPS AGENCY ACTIONS FEES
TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1.Submit document duly approved by the Head of the requesting office and LCE
1.Receive document
None 2 Minutes HRM Aide HRM Office
2.Wait until document is being controlled, process and approved
2. Log document in log book and Human Resource Information System (HRIS)
None 5 Minutes HRM Aide
HRM Office
2.1Forward the document to approving officer for signature for approval/ disapproval
None 10 Minutes HRM Aide/HRMO V/LCE
HRM Office Mayor’s Office
3.Secure copy of approved document and submit feedback form
3. Provide original copy of the document to the requesting office/employee
None 2 Minutes HRM Aide
HRM Office
TOTAL: None 19 Minutes
Page 101
3. Issuance of Authority to Travel for Travel Abroad An official document issued to employees for vacation leave for travel abroad reflecting the employee’s name, position, country to be visited and date of travel.
Office or Division: Human Resource Management Office
Classification: Simple Type of transaction:
G2C – Government to Government
Who may avail: LGU Employees CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Approved Leave of Absence Human Resource Management Office
2. Clearance From Money And Property Liability
Human Resource Management Office
3. Affidavit of No Pending Administrative Case
Notary Public
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Secure and fill-up Request Slip and submit required documents
1. Receive request slip and required documents and provide feedback form
None 2 Minutes HRM Aide HRM Office
2. Wait while the requested document is processed
2. Prepare the requested document
None 5 Minutes HRM Aide HRM Office
2.1 Stamp the document with dry seal
None 1 Minute HRM Aide HRM Office
2.2 Forward the document to the Local Chief Executive for signature
None 30 Minutes Local Chief Executive
MMO
2.3 Release the requested document to client and provide logbook for receipt
None 2 Minutes HRM Aide HRM Office
3. Receive the requested document. Sign in the logbook and submit feedback form.
3. Receive and file the feedback form
None 1 Minute HRM Aide HRM Office
TOTAL: None 41 Minutes
Page 102
4. Issuance of Certification (Certificate of Employment, Employment
and Compensation, Employment and Leave Credits and Service Record A pertinent document issued to requesting employees/former employees for any legal purposes reflecting the employee’s name, position, office, salary and duration of employment.
Office or Division: Human Resource Management Office
Classification: Simple Type of transaction:
G2C-Government to Client, G2G- Government to Government
Who may avail: LGU Employees and Former Employees CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Request Slip Human Resource Management Office
2. Official Receipt Municipal Treasurer’s Office
3. Documentary Stamp Bureau of Internal Revenue Office CLIENT STEPS AGENCY
ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Secure Request Slip
1. Issue Request Slip and provide instruction and feedback form
None 1 Minute HRM Aide/ I.T Staff HRM Office
2. Fill-up and submit request slip to the service provider
2. Receive accomplished request slip
None 2 Minutes HRM Aide/ I.T Staff HRM Office
2.1 Instruct the client to secure Official Receipt for Certification fee at the Municipal Treasurer’s Office and secure 1 pc. documentary stamp from the Bureau of Internal Revenue
None 2 Minutes HRM Aide/ I.T Staff
HRM Office
3. Proceed to Municipal Treasurer’s Office for the payment of Certification Fee
3. Receive payment and issue Official Receipt
PHP 120.00 -
Certification Fee
15 Minutes Revenue Collection Clerk MTO
Page 103
4. Proceed to the Bureau of Internal Revenue (BIR) to secure documentary stamp
4. Receive payment and issue documentary stamp
PHP 30.00 -
Documentary stamp
3 Minutes BIR personnel BIR
5. Go back to HRMO and submit the OR and documentary stamp
5. Receive the OR and documentary stamp
None
1 Minute
HRM Aid/ I.T Staff
HRM Office
6. Wait while the requested document is prepared
6. Prepare requested document and endorse to the Head of Office for signature
None 5 Minutes HRM Aide/ I.T Staff
HRM Office
6.1 Release the requested document to the client.
None 1 Minute
HRM Aid/ I.T Staff HRM Office
7. Receive the requested record and sign-in in the provided logbook and fill-up feedback form
7. Record the OR # and retrieve the feedback form.
None 2 Minutes
HRM Aide/ I.T Staff
HRM Office
TOTAL: PHP 150.00
32 Minutes
Page 104
5. Issuance of Certificate of Good Moral Character and Certificate of
No Pending Administrative Case A pertinent document issued to requesting employees/former employees for any legal purposes.
Office or Division: Human Resource Management Office
Classification: Simple Type of transaction:
G2C-Government to Client, G2G- Government to Government
Who may avail: LGU Employees and Former Employees CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Request Slip Human Resource Management Office
2. Official Receipt Municipal Treasurer’s Office
3. Documentary Stamp Bureau of Internal Revenue Office CLIENT STEPS AGENCY
ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Secure Request Slip
1. Issue Request Slip and provide instruction and feedback form
None 1 Minute HRM Aide HRM Office
2. Fill-up and submit request slip to the service provider
2. Receive accomplished request slip
None 2 Minutes HRM Aide HRM Office
2.1 Instruct the client to secure Official Receipt for Certification fee at the Municipal Treasurer’s Office and secure 1 pc. documentary stamp from the Bureau of Internal Revenue
None 2 Minutes HRM Aide
HRM Office
3. Proceed to Municipal Treasurer’s Office for the payment of Certification Fee
3. Receive payment and issue Official Receipt
PHP 120.00 -
Certification Fee
15 Minutes Revenue Collection Clerk MTO
Page 105
4. Proceed to the Bureau of Internal Revenue (BIR) to secure documentary stamp
4. Receive payment and issue documentary stamp
PHP 30.00 -
Documentary stamp
3 Minutes BIR personnel BIR
5. Go back to HRMO and submit the OR and documentary stamp
5. Receive the OR and documentary stamp
None
1 Minute
HRM Aide
HRM Office
6. Wait while the requested document is prepared
6. Prepare requested document and endorse to the Head of Office for signature
None 30 Minutes HRM Aide
HRM Office
6.1 Release the requested document to the client.
None 1 Minute
HRM Aide HRM Office
7. Receive the requested record and sign-in in the provided logbook and fill-up feedback form
7. Record the OR # and retrieve the feedback form.
None 2 Minutes
HRM Aide
HRM Office
TOTAL: PHP 150.00
57 Minutes
Page 106
6. Issuance of Clearance from Money and Property Liability A pertinent document issued to employees as requirement for retirement, resignation and travel abroad.
Office or Division: Human Resource Management Office Classification: Simple
Type of transaction:
G2G-Government to Government, G2C- Government to Client
Who may avail: LGU Employees and Former Employees
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
For Abroad purposes: 1. Approved Leave of Absence 2. Authority to Travel for Abroad
- Human Resource Management Office - Human Resource Management Office
For Resignation purposes: 1. Resignation Letter
- Employee/Client
For Retirement purposes: 1. Letter of Intent to Retire 2. Acceptance Letter
- Employee/Client - Appointing Authority
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Secure and fill-up Request Slip and submit required documents
1. Receive request slip and required documents and provide feedback form
None 2 Minutes HRM Aide HRM Office
2. Wait while the requested document is processed
2. Prepare the Clearance Form and provide 3 copies to the client
None
2 Minutes
HRM Aide HRM Office
3. Receive the Clearance Form
3. Instruct the client to have all the signatures of the personalities reflected in the clearance and return the document at the HRMO for the dry seal stamp
None 2 Minutes HRM Aide
HRM Office
4. Process the Clearance
None Paused-Clock
HRM Aide HRM Office
5. Forward the approved Clearance to the HRMO
5. Stamp the Dry Seal to the document
None 1 Minute HRM Aide
HRM Office
5.1 Provide copy to the client (for travel abroad)
None 1 Minute HRM Aide HRM Office
6. Receive a copy of the Clearance and fill-up and submit feedback form
6. Retrieve and file the feedback form
None 1 Minute HRM Aide HRM Office
TOTAL: None 10 Minutes
Page 107
7. Monitoring of Blood Glucose and Blood Pressure Blood Glucose Test/ Blood Pressure Monitoring is conducted to LGU Officials and
Employees especially those identified with special medical needs or pre-existing
medical conditions.
Office or Division: HRMO- Health and Wellness Center Classification: Simple
Type of transaction:
G2G- Government to Government
Who may avail: LGU-Maramag Officials and Employees
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
None None
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Proceed to Health and wellness center
1. Request the client to sign-up the Log Book
None 2 Minutes Nursing Attendant
HRMO/ Health & Wellness Center
2. Sign-up on the Log Book
2. Interview the client for health concerns
None 5 Minutes Nursing Attendant
HRMO/ Health & Wellness Center
3. State the health concern/s
3. Conduct appropriate Test (Blood Glucose Test/Blood Pressure Monitoring)
None 30 Minutes Nursing Attendant HRMO/ Health & Wellness Center
4. Ask for result and accomplish the client’s feedback form
4. Inform the client of the result and retrieve and file the client’s feedback form
None 5 Minutes Nursing Attendant
HRMO/ Health & Wellness Center
TOTAL: None 40 Minutes
Page 108
8. Printing and Verification of Daily Time Records (DTR) Generation and printing of Daily Time Record (DTR) is done every 15th and 30th of the month. Verification follows for submission to the Accounting Office for the preparation and attachment to the payroll.
Office or Division: Human Resource Management Office Classification: Simple
Type of transaction:
G2G- Government to Government
Who may avail: LGU-Maramag Employees
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Logbook Human Resource Management Office
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Submit logbook to HRMO
1. Generate and print Daily Time Record (DTR) and provide copy to employee
None 5 Minutes HRMO I/HRM Assistant/HRM Aide/I.T Staff HRM Office
2. Affix signature in the DTR and secure signature of the Head of Office
Paused-Clock
3. Submit approved DTR to HRMO for verification
3. Verify Daily Time Record (DTR)
None 5 Minutes HRMO I/HRM Assistant/HRM Aide/I.T Staff HRM Office
3.1 Forward verified DTR to Accounting Office for the preparation and attachment to the payroll
None 3 Minutes HRMO I/HRM Assistant/HRM Aide/I.T Staff
HRM Office
TOTAL: None 13 Minutes
Page 109
9. Processing of Monetization of Leave Credits Application Monetization of leave credits is the payment of the money value of accumulated vacation and/or sick leave credits without actually going on leave of absence. Accumulated leave refers to the vacation and/or sick leave credits earned by an official or employee which is usually allowed on case to case basis.
Office or Division: Human Resource Management Office
Classification: Simple Type of transaction:
G2G- Government to Government
Who may avail: Plantilla and Casual Employees CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Approved Letter Request for Monetization
Human Resource Management Office
2. LOA Slip Human Resource Management Office
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Proceed to HRMO and inquire leave credits balance for computation
1.Check leave credits balance and compute
None 2 Minutes HRMO II/ I.T Staff HRM Office
2. Secure the approval of the Mayor re: Letter Request for Monetization
Paused-Clock
3. Present approved letter request to HRMO
3. Instruct the client to proceed to Municipal Budget Office to ensure budget allocation
None 2 Minutes HRMO II/ I.T Staff HRM Office
4. Proceed to Municipal Budget Office to confirm budget allocation
4. Check the budget and affix signature to the letter if allocation is available
None 5 Minutes Municipal Budget Officer MBO
5. Go back to HRMO and submit the approved letter
5. Verify budget allocation and issue LOA Slip
None 2 Minutes HRMO II/I.T Staff HRM Office
Page 110
6. Fill-up LOA Slip 6. Receive accomplished Leave of Absence (LOA) Slip
None
1 Minute HRMO II/ I.T Staff HRM Office
7. Wait while the Leave of Absence Form is being processed
7. Generate and print Leave of Absence Form
None
2 Minute
HRMO II/ I.T Staff HRM Office
7.1 Release generated LOA Form to employee
None
HRMO II/I.T Staff HRM Office
8. Receive LOA Form, affix signature and secure the signature of the Head of Office
None Paused- Clock HRMO II/I.T Staff HRM Office
9. Submit LOA Form approved by the Head of Office with approved letter for monetization
9. Receive the LOA form
None 1 Minutes
HRMO II/I.T Staff
HRM Office
9.1 Log and control LOA form to the Log Book
None 3 Minutes HRMO II/I.T Staff HRM Office
9.2 Forward LOA form to HRMO V for signature
None 2 Minutes HRMO II/I.T Staff HRM Office
9.3 Forward LOA form to LCE for Approval/ Disapproval
None 2 Minutes HRMO II/I.T Staff HRM Office
9.4 Sign the LOA Form
None 30 Minutes Municipal Mayor HRMO
9.5 Return approved LOA to HRMO
None 2 Minutes Clerk MMO
9.6 Prepare and process voucher and other supporting documents for approval
None 2 Days HRM Aide, HRM Assistant/I.T Staff
HRM Office
Page 111
9.7 Log and release Voucher/ Check to client
None
2 Minutes HRMO II/ I.T Staff HRM Office
10. Receive Voucher/ Check. Fill-up and submit feedback form
10. Retrieve and file feedback form
None
2 Minutes
HRMO II/ I.T Staff
HRM Office
TOTAL: None 2 Days and 1 Hour
Page 112
10. Processing of Terminal Leave Benefit Application
Terminal Leave Benefit (TLB) application is processed after a permanent or casual employee resigns or retires from office or when elected officials complete their term. This is computed by multiplying their highest salary received while in service (usually the recent salary rate), total number of earned leaves and constant factor (.0481927).
Office or Division: Human Resource Management Office Classification: Simple
Type of transaction:
G2C – Government to Government
Who may avail: Retired/ Separated Plantilla and Casual Employees to include Elected Officials
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Clearance from Money and Property of the LGU (2 copies, original)
Human Resource Management Office
2. SALN as of the last day of Service (4 copies, original)
Human Resource Management Office
3. MCTC Clearance (1 copy, original) Municipal Circuit Trial Court
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Submit requirements for Terminal Leave Benefit (TLB)
1. Accept and review requirements for TLB
None 5 Minutes HRMO II HRM Office
1.1 Issue Receipt Slip with Feedback Form
None 2 Minutes HRMO II HRM Office
2. Wait for the approval of the TLB documents, Disbursement Voucher and issuance of check
2. Prepare TLB documents and submit to HRMO V and Local Chief Executive for approval
None 1 Day HRMO II/HRMO I/HRMA
HRM Office
2.1 Review and Approve TLB Documents
None 15 Minutes HRMO V HRM Office
2.2 Review and Approve TLB Documents
None 2 Hours Municipal Mayor Municipal Mayor’s
Office
2.3 Prepare Disbursement Voucher and Other Supporting Documents (After TLB documents are approved by the LCE) and forward to concerned signatories
None 1 Hour HRM Asst. HRM Office
Page 113
2.4 Review and Approve Disbursement Voucher and Other Supporting Documents
None 1 Day Mun. Budget Officer/Mun.
Treasurer/Mun. Accountant/Mun.
Mayor MBO/MTO/MACC
O/MMO
2.5 Prepare and process Check for Payment
None
4 Hours
Cash Clerk III
MTO
2.6 Release check to payee
None 5 Minutes HRM Asst. HRM Office
3. Receive the check and accomplish the feedback form
3. Retrieve, evaluate and file the feedback form
None 3 Minutes HRM Asst. HRM Office
3.1 Return signed Disbursement Voucher and Other Supporting Documents to MTO
None 2 Minutes HRM Asst. HRM Office
TOTAL: None 2 Days, 7 Hours and 32 Minutes
Page 114
11. Provision of First Aid and Massage Services
Massage Service done manually is part of the LGU’s Health and Wellness Program is provided to LGU Officials and Employees upon request.
Office or Division: HRMO- Health and Wellness Center Classification: Simple
Type of transaction:
G2G- Government to Government
Who may avail: LGU-Maramag Officials and Employees
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
None None
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Proceed to Health and wellness center
1. Request the client to sign-up the Log Book
None 2 Minutes Nursing Attendant
HRM Office
2. Sign-up on the Log Book
2. Interview the client for health concerns
None 5 Minutes Nursing Attendant
HRM Office
3. Request for Massage Service
3. Provide massage/First Aid to client
None 30 Minutes Nursing Attendant HRM Office
4. Accomplish the client’s feedback form
4. Retrieve and file the client’s feedback form
None 5 Minutes Nursing Attendant HRM Office
TOTAL: None 40 Minutes
Page 115
Municipal Accounting Office External Services
Page 116
1. Issuance of BIR FORM # 2306 & 2307
This certificate is issued to the requesting suppliers for taxes withheld.
Office or Division: Municipal Accounting Office Classification: Simple
Type of transaction: G2B – Government to Business Who may avail: Suppliers
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Disbursement voucher with attached official receipt
Municipal Treasurer’s Office
CLIENTS STEPS
AGENCY ACTION FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Approach and give the Disbursement voucher/s with attached official receipt to the person responsible and ask for BIR form number 2306 & 2307.
1. Receive Disbursement voucher/s with attached official receipt
None 1 Minute
Accounting Clerk II
Municipal Accounting Office
1.1 Prepare in 3 copies BIR form # 2306 & 2307 based on paid voucher
None 10 Minutes
Accounting Clerk II Municipal
Accounting Office
1.2 Certify BIR Form #2306 & 2307
None 1 Minute
Municipal Accountant Municipal
Accounting Office
2. Receive 2 copies of BIR form number 2306 & 2307.
2. Furnish 2 copies for the client and take one (1) copy each for file
None 1 Minute
Accounting Clerk II Municipal
Accounting Office
TOTAL: None 13 Minutes
Page 117
2. Issuance of Certificate of Appearance
This Certificate is issued to the requesting client for personal appearance.
Office or Division: Municipal Accounting Office Classification: Simple Type of transaction:
G2B – Government to Barangay G2C – Government to Client G2G – Government to Government
Who may avail: All Citizens CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Personal Appearance
CLIENTS STEPS
AGENCY ACTION
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Approach the person responsible and ask for a Certificate of Appearance
1. Let the client sign in the Logbook as a proof of their personal appearance
None 1 Minute Any Accounting Staff
Municipal Accounting Office
1.1 Prepare the Certificate of Appearance
None 5 Minutes Any Accounting Staff
Municipal Accounting Office
1.2 Certify, sign and hand over the Certificate of Appearance to the client
None 1 Minute Municipal Accountant Municipal
Accounting Office
2. Receive the Certificate of Appearance
None
TOTAL: None 7 Minutes
Page 118
3. Issuance of Request Slip of AF 51 and CTC This request slip is issued to Barangay Treasurers or any bonded staff of barangay
who will purchase AF 51 and AF 56 (Community Tax Certificate). This is to ensure
deposits of previous purchased ORs and proper monitoring of barangay transactions.
Office or Division: Municipal Accounting Office Classification: Simple Type of transaction:
G2G – Government to Government
Who may avail: Barangay Treasurers and any bonded barangay personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Summary of CTC and O.R Collections
In their respective barangays
2. Deposit Slip of O.R Collection Landbank of the Philippines
CLIENTS STEPS
AGENCY ACTION
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Submit the Summary of Collections and deposit slips to the assigned accounting staff for verification
1. Accept the submitted Summary of Collections and deposit slips for verification and recording purposes
None 5 Minutes Accounting Clerk II, Accounting
Clerk III, Bookkeeper and
Mgt. & Audit Assistant Municipal
Accounting Office
1.1 If there are no discrepancies, issue the request slip for the purchase AF 51 and CTC
None 1 Minute Accounting Clerk II, Accounting
Clerk III, Bookkeeper and
Mgt. & Audit assistant
Municipal Accounting Office
2. Receive the Request Slip and proceed to Municipal Treasurer’s Office and submit the slip
2. Receive the request slip and order of payment and issue Official Receipt to the corresponding payment
PHP 138.60/
O.R. stub
PHP 88.00/
CTC stub
10 minutes Revenue Collection Clerk
Municipal Treasurer’s Office
Page 119
3. Receive the OR and proceed to the person responsible
3. Receive the request slip with attached OR and issue purchased stubs for OR’s and CTC per slip provided by the Municipal Accounting Office
None 10 minutes Data Controller Municipal
Treasurer’s Office
4. Return to the Municipal Accounting Office for recording of the purchased AF 51 and CTC
4. Record the purchased AF 51 and CTC and hand over to the client
None 1 minute Accounting Clerk II, Accounting
Clerk III, Bookkeeper and
Mgt. & Audit assistant Municipal
Accounting Office
5. Receive the purchased AF 51 and CTC
TOTAL: PHP 138.60/
O.R. stub
PHP 88.00/
CTC stub
27 Minutes
Page 120
4. Processing, pre-auditing of Disbursement Vouchers and
verification of Punong Barangay Certification
Verification of Vouchers with complete attachments and Punong Barangay
Certification for the Issuance of Check.
Office or Division: Municipal Accounting Office Classification: Simple Type of transaction:
G2G – Government to Government
Who may avail: Barangay Treasurers and any bonded barangay personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Vouchers with Complete Attachments (To Payment)
Disbursement Voucher
Purchase Request
Purchase Order
Canvasser Certificate
Request for Quotation
Delivery Receipt/Charge Invoice
Abstract of Canvass
Inspection Report
In their respective barangays
2. Punong Barangay Certification(PBC)
3. Check
4. Registry of Appropriation & Obligation (RAO)
CLIENTS STEPS
AGENCY ACTION
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Present/Submit the Disbursement vouchers, checks, PBC and RAO
1. Receive and record the disbursement voucher to the system and Pre-Audit disbursements Voucher
None
1 Minute Accounting Clerk II, Accounting
Clerk III, Bookkeeper and
Mgt. & Audit Assistant
Municipal Accounting Office
2. Wait for the Assigned Accounting Staff/ Person Responsible to release the approved transaction
2. Certify the Journal Entry Voucher as to completeness of supporting documents
None 1 Minute Accounting Clerk II, Accounting
Clerk III, Bookkeeper and
Mgt. & Audit assistant Municipal
Accounting Office
Page 121
2.1 Check the availability of funds against the RAO
None 1Minute Accounting Clerk II, Accounting
Clerk III, Bookkeeper and
Mgt. & Audit Assistant Municipal
Accounting Office
2.2 Check/ compare the data of Check to the PBC and the approved voucher
None 1 minute Accounting Clerk II, Accounting
Clerk III, Bookkeeper and
Mgt. & Audit Assistant Municipal
Accounting Office
2.3 If there are no discrepancies, stamp and sign the PBC
None 1 Minute Municipal Accountant,
Accountant III, Fiscal Examiner I
Municipal Accounting Office
3. Receive the PBC, approved voucher and the Check ready for encashment
None
TOTAL: None 5 Minutes
Page 122
Municipal Accounting Office Internal Services
Page 123
1. Issuance of Certificate of Net Take Home Pay This certification is issued to requesting employee/s that will avail loan and/ or other transactions needing the said certificate.
Office or Division: Municipal Accounting Office Classification: Simple
Type of transaction:
G2G – Government to Government/ G2C – Government to Client
Who may avail: All LGU employees
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Request Slip Municipal Accounting Office
2. Official Receipt Municipal Treasurer’s Office CLIENTS STEPS
AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Approach the person responsible and ask for a Net take home pay
1. The person responsible will give a request slip to the client
None 1 Minute Senior Bookkeeper/
Accounting Clerk III Municipal
Accounting Office
2. Fill-out the request slip and proceed to the Municipal Treasurer’s office for payment
2. Receive the request slip and order of payment for Net Take Home Pay and issue Official Receipt
PHP 20.00 10 Minutes Revenue Collection Clerk
Municipal Treasurer’s Office
3. Present the request slip with attach official receipt for the required fee of net take home pay
3. Receive the request slip with attached official receipt and prepare net take home pay
None 10 Minutes Senior Bookkeeper/
Accounting Clerk III Municipal
Accounting Office
4. Receive net take home pay
4. Sign and hand over net take home pay
None 1 Minute Municipal Accountant Municipal
Accounting Office
TOTAL: PHP 20.00 22 Minutes
Page 124
Office of the Municipal Budget External Services
Page 125
1. Review of Annual Budgets of 20 Barangays
This service is given to all Barangays in this Municipality so that barangays will be
able to disburse their funds.
Office or Division: Municipal Budget Office
Classification: Simple Type of transaction:
G2G- Government to Government
Who may avail: Barangay Secretary/Treasurer/ SB Committee on Finance and Appropriation/ Punong Barangay/ SK Chairman/Other Barangay Officials
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Draft Annual Budget for Corrections Barangay Responsible
2. Draft Annual Budget for Finalization Barangay Responsible
3. Proposed Annual Budgets submitted for review
Barangay Responsible
4. AIP Certification Municipal Planning and Development Office
5. Actual Income from the next preceding year
Municipal Accounting Office
6. Certified Statement of Income Municipal Accounting Office
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Present Actual Income from the next preceding year and the Certified Statement of Income
1. Receive and make a computation of PS Limitations and summary of Income and Expenditures
None 30 Minutes Budget Officer II
Municipal Budget Office
1.1 Provide Barangay Budget Forms
None 5 minutes (paused clock)
Budget Officer II Municipal Budget
Office
2. Submit Annual Barangay Budget Forms
2. Receive, review and make necessary corrections of the draft Annual Barangay Budget Forms presented for Preliminary Review of the computations
None 20 Minutes Budget Officer II Municipal Budget
Office
Page 126
2.1 If there is no corrections, return the form for finalization
None 5 Minutes (paused clock)
Budget Officer II Municipal Budget
Office
2.2 If there are any corrections, return the draft Annual barangay budget forms, explain all the corrections that needs to be corrected
None
20 Minutes (paused clock)
Budget Officer II Municipal Budget
Office
3. Present again the corrected draft Annual Barangay Budget Form for another review and checking
3. Review and check the corrected barangay budget forms, if there is no corrections, return the forms for finalization
None 5 Minutes (paused clock)
Budget Officer II
Municipal Budget Office
3.1 If there is another corrections or some corrections from the first review are still not satisfied, return the form for another correction to make
None 10 Minutes (paused clock)
Budget Officer II Municipal Budget
Office
4. Present again the corrected draft barangay budget form for another review and checking
4. Review and check the corrected barangay budget forms, if there is no corrections, return the forms for finalization
None 4 Minutes (paused clock)
Budget Officer II
Municipal Budget Office
Page 127
5. Submit finalized 8 copies of approved Annual Barangay Budget to Municipal Budget Office
5. Receive and review the final Annual Barangay Budget
None 5 Minutes
Budget Officer II Municipal Budget
Office
5.1 Prepare Technical Review Analysis Sheet and have it signed to the Local Finance Committee (LFC)
None
15 Minutes
Budget Officer II
Municipal Budget Office
5.2 Give one copy of Technical Review Analysis Sheet to the Barangay representative and one copy to the Sangguniang Bayan Office for Reading of Approval
None 4 Minutes (Paused Clock)
Budget Officer II Municipal Budget
Office
6. Follow up the approved Sangguniang Bayan Resolution of their Budget
6. Give one copy of Approved Resolution to the Liga ng mga Barangay and Barangay concern
None 2 Minutes Budget Officer II
Municipal Budget Office
TOTAL: None 2 Days, 2 Hours and 7
Minutes
Page 128
Office of the Municipal Budget Internal Services
Page 129
1. Issuance of Certificate of Availability of Funds
This certification is issued to client who requested to secure this document.
Office or Division: Municipal Budget Office
Classification: Simple Type of transaction:
G2G- Government to Government
Who may avail: All Offices CHECKLIST OF REQUIREMENTS WHERE TO SECURE
None None CLIENT STEPS AGENCY
ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Ask for the certification to the person in charge
1. Prepare the Certification and endorse to Municipal Budget Officer for review and signature
None 10 Minutes Budgeting Officer III
Municipal Budget Office
1.1 Have it signed to the other LFC member and to the Local Chief Executive
None 4 Hours Budgeting Assistant
Municipal Budget Office
2. Follow up the certification
2. Give the certification
None 1 Minute Budget Officer III Municipal Budget
Office
TOTAL: None 4 Hours and 11 Minutes
Page 130
2. Preparation and Submission of Manpower Report
This document is being prepared for attachment of the report of the office asking for
it. This document contains about the salaries and wages of Permanent, Casual and
Job orders as well as their benefits.
Office or Division: Municipal Budget Office Classification: Simple
Type of transaction:
G2G- Government to Government
Who may avail: Human Resource Management Office
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
None None
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Ask for manpower report to the person in-charge
1. Acknowledge the person asking for a report
None 1 Minute Budgeting Assistant
Municipal Budget Office
1.1 Prepare the Manpower report
None 2 Days Budgeting Assistant
Municipal Budget Office
2. Follow up the manpower report
2. Give the manpower report or submit it to the Human Resource Management Office
None 2 Minutes Budget Aide
Municipal Budget Office
TOTAL: None 2 Days and 3 Minutes
Page 131
Office of the Municipal Engineer
External Services
Page 132
1. Certification for Existing Lot abutting access/ barangay/ municipal/ provincial/ national road
This certification is issued for lot owners regarding the accessibility of their lot location to major thoroughfares or access roads.
Office or Division:
Municipal Engineer’s Office
Classification: Simple
Type of Transaction:
G2C- Government to Client
Who may avail: All Citizens of Maramag
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Lot Title (OCT or TCT) (1 photocopy)
Accredited Geodetic Engineer/ Surveyor
2. Approved Subdivision Plan/ Approved sketch Plan of the area (1 photocopy)
DENR
3. Barangay Certification (1 photocopy)
Respective Barangay, where the Lot is located
4. Two-pieces documentary stamp tax BIR Station at the Municipal Hall
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Proceed to the Municipal Engineer’s Office-Planning, Programming and Design Division Right-of Way Section frontline personnel and present requirements.
1. Receive, check and verify completeness of documents submitted
None 5 minutes Engineer II/ Municipal
Engineer’s Office
2. Received Order of Payment and Proceed to Municipal Treasurer's Office for payment
1.1 Issue Order of Payment to Client for the prescibed amount of services as indicated in the tax revenue code to be paid at the Municipal
PHP 120.00
10 minutes Teller/ Municipal Treasurer’s Office
Page 133
Treasurer's Office
3. Go Back to Municipal Engineer's Office and Present Receipt.
3. Received Official Reciept and ask for the contact number to be contacted as soon as the lot will be verified, the certification will be made and signed.
None 5 minutes Engineer II/ Municipal
Engineer’s Office
3.1 Make the certification to be signed by the Municipal Engineer
None 10 minutes Engineer II/ Municipal Engineer / Municipal
Engineer's Office
4. Receive copy of the Certification and accomplish feedback form
4. Retrieve the feedback form
None 5 minutes Engineer II/ Municipal
Engineer’s Office
TOTAL: PHP
120.00 25 minutes
Page 134
2. Certification for Subdivision Plan Application This certification is issued for private lot owners who will subdivide their lot for
Sudvision plan approval at DENR (Department of environment and Naural Resources).
Office or Division: Municipal Engineer’s Office
Classification: Simple
Type of Transaction: G2C- Government to Client
Who may avail: All Citizens of Maramag
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Subdivision Plan (1 photocopy) Accredited Geodetic Engineer/ Surveyor
2. Zoning Clearance (1 photocopy) Zoning Office/ MPDO
3. Barangay Certification (1 photocopy) Respective Barangay, where the Lot is located
4. Two-pieces documentary stamp tax BIR Station at the Municipal Hall
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Proceed to the Municipal Engineer’s Office-Planning, Programming and Design Division Right-of Way Section frontline personnel and present requirements.
1. Receive, check and verify completeness of documents submitted
None 5 minutes Engineer II/
Municipal Engineer’s Office
2. Received Order of Payment and Proceed to Municipal Treasurer's Office for payment
2. Issue Order of Payment to Client for the prescibed amount of services as indicated in the tax revenue code to be paid at the Municipal Treasurer's Office
PHP 120.00
10 minutes Teller/ Municipal Treasurer’s Office
Page 135
3. Go Back to Municipal Engineer's Office and Present Receipt.
3. Received Official Reciept and ask for the contact number to be contacted as soon as the lot will be verified, the certification will be made and signed.
None 5 minutes Engineer II/ Municipal
Engineer’s Office
3.1 Verify the submitted lot thru the In-house surveyor
None 1 day (clock-paused)
Surveyor/ Municipal
Engineer’s Office
3.2 After verification, Make the certification to be signed by the Municipal Engineer and Approved by the Mayor
None 10 minutes Municipal Engineer and
Municipal Mayor
3.3 After the approval of certification, call/ txt the client to pick-up document
None 2 minutes Engineer II/ Municipal
Engineer’s Office
4. Receive copy of the Certification and accomplish feedback form
4. Retrieve the feedback form
None 3 minutes Engineer II/ Municipal
Engineer’s Office
TOTAL: PHP
120.00 1 day & 25
minutes
Page 136
3. Certification for Lot Titling Application
This certification is issued for private lot owners with an approved subdivision plan from the DENR (Department of environment and Naural Resources) to apply for Lot Titling at the same office.
Office or Division: Municipal Engineer’s Office
Classification: Simple
Type of Transaction: G2C- Government to Client
Who may avail: All Citizens of Maramag
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Approved Subdivision Plan (1 photocopy)
Accredited Geodetic Engineer/ Surveyor
2. Zoning Clearance (1 photocopy) Zoning Office/ MPDO
3. Barangay Certification (1 photocopy)
Respective Barangay, where the Lot is located
3. Two-pieces documentary stamp tax BIR Station at the Municipal Hall
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIB
LE
1. Proceed to the Municipal Engineer’s Office-Planning, Programming and Design Division Right-of Way Section frontline personnel and present requirements.
1. Receive, check and verify completeness of documents submitted
None 5 minutes Engineer II/ Municipal Engineer’s
Office
2. Received Order of Payment and Proceed to Municipal Treasurer's Office for payment
2. Issue Order of Payment to Client for the prescibed amount of services as indicated in the tax revenue code to be paid at the Municipal Treasurer's Office
PHP 120.00
10 minutes Teller/ Municipal
Treasurer’s Office
Page 137
3. Go Back to Municipal Engineer's Office and Present Receipt.
3. Received Official Reciept and ask for the contact number to be contacted as soon as the lot will be verified, the certification will be made and signed.
None 5 minutes Engineer II/ Municipal Engineer’s
Office
3.1 Verify the submitted lot thru the In-house surveyor
None 1 day (clock-paused)
Surveyor/ Municipal Engineer’s
Office
3.2 After verification, Make the certification to be signed by the Municipal Engineer and Approved by the Mayor
None 10 minutes Municipal Engineer and
Municipal Mayor
3.3 After the approval of certification, call/ txt the client to pick-up document
None 2 minutes Engineer II/ Municipal Engineer’s
Office
4. Receive copy of the Certification and accomplish feedback form
4. Retrieve the feedback form
None 3 minutes Engineer II/ Municipal Engineer’s
Office
TOTAL: PHP
120.00 1 day & 25
minutes
Page 138
4. Program of Works (POW) and Detailed Engineering Design (DED) for Barangay Projects
This document as primary requirement for Barangay Project implementation. This document contains the project name, location, estimate, the needed workers to completethe project, the project duration, the mode of implementation and the funding source.
Office or Division: Municipal Engineer’s Office
Classification: Complex
Type of Transaction:
G2G- Government toGovernment
Who may avail: Barangay Officials of the 20 Barangay of Maramag
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Approved Barangay Resolution for the desired project (1 photocopy)
Barangay Government
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Proceed to the Municipal Engineer’s Office-Planning, Programming and Design Division Programming Section frontline personnel and present the Barangay Resolution for the proposed project.
1. Received submitted Barangay Resolution and handed to the assign Engineer of the Barangay.
None 5 minutes Engineering Asst./ Engineer I/
Engineer II/ Municipal
Engineer’s Office
1.1 Conduct interview and write notes for reference on the site verification. Ask for the contact number for the prson who will get the approved Program of Works (POW)
None 1 hour Engineering Asst./ Engineer I/
Engineer II/ Municipal
Engineer’s Office
Page 139
1.2 Conduct Occular inspection and verify the possibility of project implementation of the proposed barangay project.
None 1 day (clock-paused)
Surveyor/ Engineering
Asst./ Engineer I/ Engineer II/ Municipal
Engineer’s Office
1.3 Make the Detailed Design based on the occular visit/ site verification conducted and submit the Plan for approval
None 1 day (clock-paused)
Draftsman/ Architect/
Engineering Asst./ Engineer I/
Engineer II/ Municipal Engineer/
Municipal Engineer’s Office
1.4 Make the program of works (POW) based on the approved Detailed Engineering Design presented, have it approved and contact the requesting Barangay Official.
None 1 day (clock-paused)
Engineering Asst./ Engineer I/
Engineer II/ Municipal Engineer/
Municipal Engineer’s Office
2. Go Back to Municipal Engineer's Office and Recived the approved Program of Works and Detailed Engineering Design and fill-up feedback form
2. Received feedback form
None 5 minutes Engineering Asst./ Engineer I/
Engineer II/ Municipal Engineer/
Municipal Engineer’s Office
TOTAL: PHP
120.00
3 day & 1 hour and 10 minutes
Page 140
Office of the Municipal Engineer
Internal Services
Page 141
1. Repair and Maintenance of Motor vehicle This services pertains to the repair and maintenance of motor vehicles owned by
the Local Government Unit and other National Agencies with offices in Maramag, Bukidnon.
Office or Division: Municipal Engineer’s Office
Classification: Complex
Type of Transaction:
G2G- Government to Government
Who may avail: LGU offices with motor vehicles/ equipement and national offices with office in Maramag, Bukidnon
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Job Order Form Municipal Engineer's Office
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIB
LE
1. Together with the motor vehicle unit and the blank Job Order form, proceed to Motor Pool Services and have the unit checked by the mechanic
1. Received the Job Order form, verify the unit and indicate recommendations and the necessary parts for repair or replacement. Conduct Pre-repair inspection of the unit. Have the Job Order noted by the Chief Mechanic/ Motor pool shop foreman and approved by the Municipal Engineer, then returned it to the requesitioning office
None 4 hours Driver/ Mechanic/ Municipal Engineer’s
Office
Page 142
2. Secure the parts and the needed items in order for the unit to be repaired then, present the spare parts to motor pool assigned mechanic to repair the vehicle.
2. Received the parts/ spare parts and proceed with the repair and let the end-user know when the unit will be ready
None 10 minutes Mechanic/ Chief
Mechanic/ Motor pool foreman/ Municipal Engineer’s
Office
2.1 Conduct Repair and and maintenance of the vehicle at hand.
None 5 days (clock-paused)
Mechanic/ Chief
Mechanic/ Motor pool foreman/ Municipal Engineer’s
Office
2.3 Make report for the waste material and conduct post-repair report
None 1 hour Mechanic/ Chief
Mechanic/ Motor pool foreman/ Municipal Engineer’s
Office
3. Go Back to the motor pool after advise of the repair completed and conduct test drive
3 Conduct test drive with the driver assigned
None 4 hours Mechanic/ Driver/ Motor pool foreman/
Municipal Engineer’s
Office
4. Retrieved the vehicle and fill-up feedback form
2. Received feedback form
None 5 minutes Motor pool foreman/ Municipal Engineer’s
Office
TOTAL: NONE 5 days, 6
hours and 15 minutes
Page 143
Office of the Building Official External Services
Page 144
1. Issuance of Building Permit A Building Permit is required before construction can commence along with its Ancillary Permits such as Electrical Permits, Sanitary/Plumbing Permits, Mechanical Permits and Electronic Permits. The Office of the Building Official regulates the construction, repair, and improvement of various structures in the municipality based on the guidelines provided in P.D 1096 otherwise known as the National Building Code of the Philippines and its Implementing Rules and Regulations. All applications are subject for technical evaluation and site inspection prior to payment of permit fees and release of approved permit.
Office or Division: Office of the Building Official
Classification: Simple
Type of Transaction: G2C- Government to Client G2G-Government to Government G2B- Government to Business
Who may avail: People with building/structure to be constructed within the area of Maramag requesting for Building Permit & Ancillary Permits.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Documentary Requirements: 4 sets/copies of the following documentary documents 1. Certified True Copy of Transfer Certificate of Title from Register of Deeds (1 original and 3 photocopies) **in case the applicant is not the registered owner of the lot, any of the following duly notarized document shall be submitted: 1.a Notarized Contract of Lease or Award Notice 1.b Notarized Deed of Absolute Sale/Donation 1.c Notarized Contract of Sale 1.d Notarized Authority to Construct/Affidavit of Heirs/ Authorization Letter 1.e Corporate Secretary’s Certificate authorizing the signatory (if under corporation) 1.f Consent of co-owners if TCT is under multiple ownership 1.g Special Power of Attorney (SPA) 2.Certified True Copy of Tax Declaration (1 original and 3 photocopies) in the
Register of Deeds Lot Owner Notary Public Lot Owner Notary Public Lot Owner/Notary Public Notary Public Corporate Secretary Owners listed in the TCT Notary Public Municipal Assessor’s Officce DENR
Page 145
absence of Land Title with Technical Description 3. Notarized Authorization Letter to transact in behalf of the owner or SPA from the owner (1 original and 3 photocopies) Technical Requirements: Fully accomplished, originally signed and dry sealed of the following permit forms 4. Unified Application Form for Building Permit (5copies) 5. Sanitary/Plumbing Permit Form for Sanitary/Plumbing installations/works (5 copies) 6. Electrical Permit Forms for electrical wiring installations/works (5 copies) 7.Mechanical Permit Forms for Mechanical Installations/works (5 copies) 8. Electronics Permit Forms for electronics installations/works (5 copies) 9. Photocopy of updated PRC License and PTR of signing professionals 10. Five (5) sets of the Proposed Plans (A1 size or A3 size). Plans includes the following details/requirements 10.1.a Line and Grade - Lot Plan/Site Development Plan with technical description (signed by license geodetic engineer/civil engineer) with location plan and vicinity map 10.b Architectural Details (signed and dry sealed by Civil Engineer/Architect -design plans for facilities/access for Persons with Disability (PWD) pursuant BP Blg. 344 (Accessibility Law) for buildings and related structures for public use to include multiple dwelling units whether government or privately owned.
Owner/Applicant Notary Public Office of the Building Official Office of the Building Official Office of the Building Official Office of the Building Official Signing Professionals Professionals who drafted the Proposed Plan (Draftsman/Civil Engineer/Architect)
Page 146
-floor plan, elevation and section plans, site development plan, location plan, perspective plan and other plans and details 10.c Structural (signed & dry sealed by a licensed civil engineer) -Structural Design Analysis & Summary of Structural Design –NSCP 2015 (for 2 storeys & above) -Certification of Structural Stability of the Existing Structure for Additional Floors to be signed and sealed by licensed civil engineer/structural engineer -Soil Test for three (3) storeys & above (including basement) with notarized Certification of Actual Soil Boring Test and actual photographs signed and sealed by Civil/geotechnical engineer. -Structural Plan signed and dry sealed by a licensed civil engineer/structural engineer. -Certificate of Structural stability from an engineer on record or civil engineer/structural engineer/structural engineering specialist who is a member of the Association of Structural Engineer of the Philippines (ASEP) or PICE for old/existing building/structure 10.d Electrical (signed and dry sealed by Professional Electrical Engineer) 10.d.1Plans/Electrical Lay-out Plan/Load Computations/General Notes/Legends and Symbols (for new Construction) 10.d.2 Riser Diagram and Computation of Load 10.d.3 Electrical Design Analysis {For residential (if 3-phase), and all
commercial, institutional and industrial structures}
Prepare Design Analysis according to the Philippine Electrical Code, Article
Page 147
1.3.2.1.f (DPWH NBC Memorandum Circular No. 2, Series of 2015) -Short Circuit Analysis and Voltage Drop Calculations (electrical works) 10.d.4 Certification of Electrical Safety from Professional Electrical Engineer (PEE) for old/existing building/structure 10.e. Mechanical (signed an dry sealed by a Professional Mechanical Engineer) 10.e.1 Mechanical Plan/Layout (for commercial/institutional/industrial) - Dry Standpipes (for 4 storey high and above) - wet standpipes for commercial and industrial structures, 3 storey high and above (including basement) and commercial and industrial structures over 1,800 sq.m in area. For institutional structures, 2-storey high and above. -Hydraulic Calculations of automatic fire sprinkler system (for mechanical works) -Certification of mechanical safety from Professional Mechanical Engineer (PME) or old/existing building/structure 10.f Sanitary/Plumbing (signed and dry sealed by a licensed sanitary engineer or master plumber) - General Notes (Sanitary and Plumbing) Legends, Symbols and Specifications -Water Line Layout -Sewer Line Support -Storm Drainage Line Layout -Isometric Diagram of the Systems -Elevated Water Tank/Details of Septic Tank/Cistern Tank Plan/Details -Certificate of Sanitary/Plumbing Safety from a sanitary engineer of master plumber for old/existing building
Civil Engineer/Architect Notary Public
Page 148
10.g Electronics Plan/layout (signed and dry sealed b Professional Electronics Communication Engineer) - Certificate of electronics Safety from a Professional Electronics Communication Engineer for old/existing building 11. Notarized Bill of Materials/Cost Estimates originally signed/approved by the owner, signed and dry sealed by civil engineer/architect ( 4 copies all originals) 12 . Specifications all originally signed & dry sealed by civil engineer/architect and signed and approved by the owner/applicant. (4 copies) 13. Structural Design Analysis and Seismic Analysis for two (2) storey buildings and above. (1 original and 1 photocopy) 14. SB RESOLUTION (for Cell sites and other industrial building/structure) Clearances from other office/agencies: 15. Environmental Compliance Certificate (ECC) or Certificate of Non-Coverage (CNC (1 original and 3 photocopies) for Industrial building/structures 16. DOLE-Approved Construction Safety & Health Program for the project not yet started. 17. Road Right-of way Clearance for building/structures constructed along the highway 18. Height Clearance Permit for Cell Sites/Communication Tower 19. Radiofrequency Radiation Evaluation on the Proposed Tower for Cell Sites/Communication Tower 20. 2 pcs. Expanding envelope, long -Red color for commercial -Brown for residential/institutional -Green for industrial -Yellow for perimeter fence
Civil Engineer/Architect Civil Engineer / Structural Engineer Sangguniang Bayan Office DENR-Regional Office DOLE Provincial Office/Regional Office DPWH 3rd District Office Civil Aviation Authority of the Philippines (CAAP) DOH FDA Center for Device Regulation, Radiation, Health, and Research) School/office supplier store School/office supplier store BIR office ,Ground Floor, Municipal Hall Building
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-Orange for excavation permit -Dark Blue for sign permit 21. 1 pc. Long brown folder 22. 2 pcs. Documentary stamp ***documents generated from the Local Government Unit (LGU) such as Barangay Clearance , Tax Declaration, Tax Receipt, Locational or Zoning clearance will no longer submitted by the applicant. It will be part of the backroom processes.
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Submit the requirements to the Office of the Building Official
1. Check and verify requirements as to completeness and issue a follow-up stub reflecting the cellphone number of the person responsible
None
20 minutes
Engineering Assistant/
Office of the Building Official
1.1 Conduct technical evaluation of the submitted plans and documents
None 1 day Engineer II Engineering
Assistant Office of the
Building Official
1.2 Prepare schedule to conduct site inspection
None 3 minutes Engineering Assistant/
Office of the Building Official
1.3 Conduct on Site Inspection and prepare inspection report Consolidate the inspection report and technical evaluation if it merits the approval of the applications If findings merits the approval of the application, facilitate/process the application at the
None 1 day & 4 hours
Inspectorate Team
Office of the Building Official
Inspectorate Team
Office of the Building Official
Inspectorate Team
Office of the Building Official
Page 150
same time notify the applicant to secure order of payment from the OBO thru call/text Otherwise, notify the client thru call /txt and issue a written notice of disapproval of the application
Inspectorate Team
Building Official
Office of the Building Official
2. Return to the office of the Building Official present the txt/follow-up stub for the One time Order of Payment
2. Prepare Mechanical Permit Assessment and Issue Order of Payment for Mechanical Permit
None 2 hours
Building Official Engineering Assistant/
Office of the Building Official
3. Proceed to MTO for payment
3. MTO received payment and issue Original Receipts
Fees Varies , see attached New Schedule of Building Permit Fees and Other charges
10 minutes
Window/Teller/ Municipal
Treasurer’s Office
4. Return to the Office of the Building Official and present the proof of payment
4. Receive the Original Receipt and issue claim stub stating the date of claiming the permit
None 3 minutes Engineering Assistant/
Office of the Building Official
4.1 Review and sign the application
None 1 hour Building Official/
Office of the Building Official
4.4 Record the approved permit in the Log book and assign Mechanical Permit Number
None 10 minutes Engineering Assistant/
Office of the Building Official
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4.5 Reflect/affix Mechanical Permit Number, O.R Number, date issued in the box provided in the approved permit forms
None 30 minutes Engineering Assistant/
Office of the Building Official
4.6 segregate office file and client’s file
None 5 minutes Engineering Assistant/
Office of the Building Official
4.7 Notify/inform applicant through call/txt that his/her application has been approved and is ready for pick (if it’s approved ahead of the schedule), clients should also be informed ahead of time that he/she has to fill up feedback form at the office
None 3 minutes Engineering Assistant/
Office of the Building Official
5. Return to OBO and present the claiming stub to receive the copy of the approved application and fill up the feedback form as requested
5. issue the approved building permit and its ancillary permit and retrieve the feedback form
None 5 minutes Engineering Assistant/
Office of the Building Official
TOTAL: 3 Days 29 minutes
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2. Issuance of Certificate of Annual Inspection Under NBCDO memorandum Circular No. 03 Series of 2011, Office of the Building Official is mandated to conducts annual inspection of existing and operational industrial, commercial, institutional and all other buildings/structures within its jurisdiction. Annual Inspection is conducted to ensure structural stability of the building and that all architectural, electrical, mechanical, plumbing/sanitary, electronics, provisions of BP344 and safety standards are complied with prior to the issuance of certificate of annual inspection or renewal of Certificate of Occupancy or Permit to Use.
Office or Division:
Office of the Building Official
Classification: Simple Type of Transaction:
G2C- Government to Client G2G-Government to Government G2B- Government to Business
Who may avail: All buildings/structure, including any agency or instrumentality of the government within the jurisdiction of Maramag
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Building Permit (Photocopy – 1) 2. Occupancy Permit (Photocopy – 1) 3. Tax Declaration (Land & Building) –photocopy - 1 4. Plans ( Approved /As Built) 5. Letter Notice of Annual Inspection
Applicants File (Issued by the OBO) Applicants File (Issued by the OBO) Municipal Assessor’s Office Applicants File (Issued by the OBO) Office of the Building Official
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Submit the requirements to the Office of the Building Official
1. Check and verify requirements as to completeness
None
5 minutes
Engineering Assistant/
Office of the Building Official
1.1 Issue a stub stating the date/schedule of the inspection
None 5 minutes Engineering Assistant/
Office of the Building Official
1.2 Prepare schedule to conduct annual inspection
None 5 minutes Engineering Assistant/
Office of the Building Official
1.3 Conduct Inspection and prepare Inspection Report
None 1 minutes Inspectorate Team/
Office of the Building Official
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1.4 Conduct on Site Inspection and prepare inspection report
None 1 day
Inspectorate Team Office of the
Building Official
1.5 Consolidate the inspection report if it merits the approval of the applications
None 1 hour Inspectorate Team/
Office of the Building Official
1.6 advise/inform the applicant to secure order of payment from the OBO and Letter/endorsement for the BFP FSIC-Occupancy Otherwise, notify the client of the deficiency through call/text or written Notice
None 10 minutes Engineering Assistant/
Office of the Building Official
1.7 Secure from BFP Order of Payment/Assessment of Fees for OP
None 15 Minutes Engineering Assistant/
Office of the Building Official
2. Secure One Time Order of Payment from OBO and Letter Endorsement to BFP
2. Prepare Assessment/Order of Payment (Occupancy Permit Fee & Fire Safety Inspection Certificate Fee)
None 5 minutes
Engineering Assistant
Office of the Building Official
2.1 Prepare Letter Endorsement for signature of the Building Official
None
3 minutes
Building Official//
Office of the Building Official
3. Proceed to MTO for payment and endorsing the Letter transmittal to BFP and payment of FSIC fees
3. MTO received payment and issue Original Receipt
Fees Varies , see
attached New
Schedule of Building
Permit Fees and Other charges
10 minutes Window/ Teller/ Mun. Treasurer’s
Office
Page 154
3.1 BFP received payment together with the transmittal and Issue Original Receipt
15% of the OBO
Assessment
3 days
(maximum)
BFP In charge/ Bureau of Fire
Protection
4. Return to the Office of the Building Official and present the proof of payment
4. Receive the Original Receipt and issue claim stub stating the date of claiming
None 3 minute Engineering Assistant/
Office of the Building Official
4.1 Prepare the Certificate of Occupancy & Certificate of Final Electrical Inspection
None 10 minutes Engineering Assistant/
Office of the Building Official
4.2 Facilitate the processing/approval of the certificate
None 3 Hours
Engineering Assistant/
Office of the Building Official
4.3 Once FSIC is being handed to the Office by the MFS, review and sign and application
None 5 minutes Building Official/ Office of the
Building Official
4.4 Record the approved permit in the Log book and assign occupancy permit number/CFEI Number
None 10 minutes Engineering Assistant/
Office of the Building Official
5. Receive copy of the certificate and affix signature at office file
5.1 reflect permit number in the CFEI and occupancy permit form together with the O.R number, date issued and date approved
None 30 minutes Engineering Assistant/
Office of the Building Official
5.2 segregate office file and client’s file
None 5 minutes Engineering Assistant/
Office of the Building Official
5.3 Notify/inform applicant through call/txt that his/her application has been approved and is ready for pick (if it’s
None 3minutes Engineering Assistant/
Office of the Building Official
Page 155
approved ahead of the schedule)
6. Return to OBO and present the claiming stub to receive the copy of the approved application and fill up the feedback form as requested
6. Issue the approve occupancy permit/CFEI and retrieve the feedback form
None 5 minutes Engineering Assistant/
Office of the Building Official
TOTAL: None 4 days 6 hours 10 minutes
Page 156
3. Issuance of Certificate for Electrical Connection for ongoing construction but with building permit This certificate is issued to individuals/establishment with building permit but who’s construction activity is still in progress.
Office or Division: Office of the Building Official Classification: Simple
Type of Transaction: G2C- Government to Client G2G – Government to Government G2B – Government to Business
Who may avail: Any individual/establishment who wish to apply for temporary electrical connection while construction activity still in progress
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Building Permit Personal File (Issued by the OBO)
CLIENT STEPS
AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Proceed to the Office of the Building Official frontline personnel
1. Check and verify name of the applicant/establishment in the logbook for the approved building permit
None
3 minutes
Engineering Assistant/
Office of the Building Official
2. Prepare the Order of Payment to be paid at the Municipal Treasurer’s Office & Documentary stamp tax at BIR Office
None 3 minutes
Engineering Assistant/
Office of the Building Official
2. Client Proceed to MTO for Payment and to BIR Office for the documentary stamp
2. Received payment and issue Original Receipt;
120.00
10 minutes
Window/ Teller/ Mun. Treasurer’s
Office
2.1 Issue 2 pcs. Documentary stamp after payment
30.00
3 minutes
Office In charge/
BIR’s Office
Page 157
3.Return to the
Office of the Building Official and present the proof of payment
4. 3. Receive the proof of payment and Prepare the Certificate for review and signing of the Building Official
None
3 minutes
Engineering Assistant/
Office of the Building Official
3.1 Review and sign the certificate
None 3 minutes
Building Official/ Office of the
Building Official
3.2 Detached an office copy from the file and Issue the certificate asking client to affix signature on the detached office file as proof that certificate has been issue
None 3 minutes Engineering Assistant/
Office of the Building Official
4. Receive copy of the certificate and affix signature at office file
4. received the office file document and ask client to fill up the feed back form
None 3 minutes Engineering Assistant/
Office of the Building Official
5. Client Fill up the feedback form then hand it back to the person in charge
5. Retrieved the feedback form
None 3 minutes Engineering Assistant/
Office of the Building Official
TOTAL: None 35 minutes
Page 158
4. Issuance of Certificate of Electrical Connection for Old/New Structures constructed using light materials/indigenous materials
Office or Division: Office of the Building Official
Classification: Simple Type of transaction:
G2C – Government to Client
Who may avail: Any private individuals who wish to apply for permanent electrical connection of their residential dwelling.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Proof of Ownership (photocopy – 1) - Transfer Certificate of Title/Original
Certificate of Title ***In case the OCT/TCT is not yet in the name of the applicant, submit the any of the following in addition to the above list:
- Deed of Absolute Sale/Contract of Sale
- Lease Agreement (with consent of the lessor)
- Contract of Lease (with consent of the lessor) or
- Notarized Authorization, authorizing the applicant to construct the structure
2. Notarized Affidavit of Waiver as actual occupant (photocopy – 1) 3. Barangay Certification (photocopy – 1) 4. Certificate of Indigence (if applicable)
Applicants copy/ Register of Deeds Lot Owner/Notary Public Lot Owner/Notary Public Lot Owner/Notary Public Lot Owner/Notary Public Fibeco / Notary Public Barangay Hall ( Barangay where applicants belong) Municipal Social Welfare & Development Office
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Proceed to the Office of the Building Official with the needed requirements
1. Check and verify submitted documents
None 3 Minutes Engineering Assistant/
Building Inspector
Office of the Building Official
1.1 Prepare the Request for Inspection form while conducting
None 10 Minutes Engineering Assistant/
Building Inspector
This certificate is issued to private individuals who wish to apply for electrical connection of their residential dwellings.
Page 159
an interview of the applicant
Office of the Building Official
1.2 Prepare Sketch as to the location of the structure and ask for the cellphone number of the applicant
None 5 Minutes Engineering Assistant/
Building Inspector Office of the
Building Official
2. Client’s leave the office carrying the contact number of the Bldg. Inspector
2. Give clients the contact number of the inspector for follow up at the same time the date/schedule of the inspection and other instructions
None 3 Minutes Engineering Assistant/
Building Inspector Office of the
Building Official
2.1 conduct actual inspection/verification of the building/structure *Light materials – certificate will be issued *Mixed Construction Materials, above 20 sq.m floor area and who’s building cost is above 15,000 – advised to comply the Building Permit Requirement
None 1 Day Building Inspector/
Office of the Building Official
2.2 Inspector leave the Inspection Report bearing his signature to the Applicant and advised to return to the office for the issuance of the certificate
None 3 Minutes Building Inspector/
Office of the Building Official
3. Client return to the office with him the inspection report
3. received and verify the document
None 3 Minutes Engineering Assistant/
Building Inspector
Office of the Building Official
3.1 Prepare the Order of Payment to be paid at the Municipal Treasurer’s Office &
None 3 minutes Engineering Assistant/
Building Inspector Office of the
Building Official
Page 160
Documentary stamp tax at BIR Office
4. Client Proceed to MTO for Payment and to BIR Office for the documentary stamp
4. Received payment and issue Original Receipt ;
PHP 120.00
10 Minutes Window/ Teller/ Mun.
Treasurer’s Office
4.1 Issue 2 pcs. Documentary stamp after payment
PHP 30.00
2 Minutes Office In charge/ BIR’s Office
5.Return to the Office of the Building Official and present the proof of payment
5. Receive the proof of payment and Prepare the Certificate for review and signing of the Building Official
None 5 minutes Engineering Assistant/
Building Inspector Office of the
Building Official
5.1 Review and sign the certificate
None 3 minutes Building Official/ Office of the
Building Official
5.2 Detached an office copy from the file and Issue the certificate asking client to affix signature on the detached office file as proof that certificate has been issue
None 3 minutes Engineering Assistant/
Building Inspector
Office of the Building Official
6. Receive copy of the certificate and affix signature at office file
6. received the office file document and ask client to fill up the feedback form
None 5 minutes Engineering Assistant/
Building Inspector Office of the
Building Official
7. Client Fill up the feedback form then hand it back to the person in charge
7. Retrieved the feedback form
None 5 minutes Engineering Assistant/
Office of the Building Official
TOTAL: PHP 150
1 Day and 1 Hour and 3
Minutes
Page 161
Office of the Municipal Assessor External Services
Page 162
1. Issuance of Certification: No Real Property No Real Property Certification is issued upon client’s request as requirement to benefit Scholarship Grant.
Office or Division:
Municipal Assessor’s Office (MASSO)
Classification: Simple
Type of Transaction:
G2C- Government to Client
Who may avail: All People of Maramag
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Client’s Identification Card (1 photo copy)(GSIS, SSS, Company ID or any Government issued Identification Card)
Client’s File
2. Barangay Certification of Indigenous People
Respective Barangay Hall
CLIENT STEPS
AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
5. Approach the office front liner and sign in the client logbook and fill-up Request Slip
5. Provide Logbook and Request Slip form to the client
None
2 minutes
Assessment Clerk I/Municipal
Assessor’s Office
2. Submit the required documents for initial assessment and verification
2.1. Receive, check and verify documents submitted
None
3 minutes
Assessment Clerk I/ Municipal
Assessor’s Office
3. Proceed to Bureau of Internal Revenue (BIR) secure two-pieces Documentary Stamp
3.1. Issue two-pieces documentary stamp
PHP 30.00 2 minutes Clerk/ Bureau of Internal Revenue
4. Return to the Assessor’s Office submit Documentary
4.1. Receive Documentary Stamp and provide Feedback Form
None 3 minutes Assessment Clerk I/ Municipal
Assessor’s Office
Page 163
Stamp and Fill-up Feedback Form
4.2. Generate of Certification
None 5 minutes Assessment Clerk I/ Municipal
Assessor’s Office
4.3. Review and sign Certification
None 3 minutes Municipal Assessor or Local
Assessment Operations Officer
II / Municipal Assessor’s Office
5. Receive Certification and return accomplish feedback form
5.1. Logbook the documents
None 1 minute Assessment Clerk I/ Municipal
Assessor’s Office
5.2. Release the Certification
None 1 minute Assessment Clerk I/ Municipal
Assessor’s Office
5.3. Retrieve the Feedback Form
None 1 minute Assessment Clerk I/ Municipal
Assessor’s Office
TOTAL: PHP 30.00 21 minutes
Page 164
2. Issuance of Certification: Real Property Holdings (with or without improvements), and other Assessment Records A Real Property Holdings (with or without improvements), and other Assessment Records are issued to clients as requirement for real property transaction passing through Bureau of Internal Revenue (BIR), Land Registration Authority (LRA) or Registry of Deeds.
Office or Division: Municipal Assessor’s Office (MASSO)
Classification: Simple Type of Transaction:
G2C- Government to Client and G2B- Government to Business
Who may avail: Property Owner or Administrator
3. Official Receipt of Latest/updated Realty Tax (1 original or photo copy)
Municipal Treasurer’s Office (MTO)
ADDITIONAL REQUIREMENTS FOR TRANSFER OF OWNERSHIP
4. Any Notarized Deed of Conveyances (Deed of Absolute Sale, Deed of Donation or Waiver of Rights ) (1 photo copy)
Notary Public
ADDITIONAL REQUIREMENTS FOR REPRESENTATIVE
3. Photocopy of Special Power of Attorney/Authorization Letter from the owner
Notary Public
4. Client’s Identification Card (GSIS, SSS, Company ID or any Government issued Identification Card)
Client’ personal file
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBL
E
1. Approach the office front liner and sign in the client logbook and fill-up Request Slip
1. Provide Logbook and Request Slip form to the client
None
2 minutes
Assessment Clerk I/
Municipal Assessor’s Office
2. Submit the required documents for initial assessment and verification
2.1. Receive, check and verify completeness of documents submitted
None
3 minutes
Assessment Clerk I/
Municipal Assessor’s Office
2.2. Issue Order of Payment to client
None
2 minutes
Assessment Clerk I/
Municipal Assessor’s Office
Page 165
3. Proceed to Municipal Treasurer Office for payment by showing the
Order of Payment
3.1. Issue Official Receipt
PHP 120.00
20 minutes Revenue Collection Clerk/
Municipal Treasurer Office
4. Proceed to Bureau of Internal Revenue (BIR) secure two-pieces Documentary Stamp
4.1. Receive payment and issue two-pieces documentary stamp
PHP 30.00 2 minutes Clerk/ Bureau of Internal Revenue
5. Return to the Assessor’s Office and submit Official Receipt and Documentary Stamp. Fill-up Feedback Form
5.1. Receive Official Receipt and Documentary Stamp. Give Feedback Form
None 3 minutes Assessment Clerk I/
Municipal Assessor’s Office
5.2. Generate Certification
None 5 minutes Assessment Clerk I/
Municipal Assessor’s Office
5.3. Review and sign Certification
None 3 minutes Municipal Assessor or
Local Assessment Operations Officer II / Municipal
Assessor’s Office
6. Receive the Certification and return accomplish feedback form
6.1. Logbook the documents
None 1 minute Assessment Clerk I/
Municipal Assessor’s Office
6.2. Release the Certification
None 1 minute Assessment Clerk I/
Municipal Assessor’s Office
6.3. Retrieve the Feedback Form
None 1 minute Assessment Clerk I/
Municipal Assessor’s Office
TOTAL: PHP 150.00
43 minutes
Page 166
3. Issuance of Certified True Copy Real Property Tax Declaration A Certified True Copy of Tax Declaration is issued upon client’s request as compliance requirement on legal transactions, such as Real Estate Mortgage-Bank Loan, Transfer of Ownership, BIR requirement on issuance of Electronic-Certificate Authorizing Registration (e-CAR) – payment of Capital Gain Tax, other legal requirements
Office or Division:
Municipal Assessor’s Office (MASSO)
Classification: Simple
Type of Transaction:
G2C- Government to Client and G2B – Government to Business
Who may avail: Property Owner or Administrator
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Official Receipt of Latest/updated Realty Tax (1 original or photo copy)
Municipal Treasurer’s Office (MTO)
ADDITIONAL REQUIREMENTS FOR TRANSFER OF OWNERSHIP
2. Any Notarized Deed of Conveyances (Deed of Absolute Sale, Deed of Donation or Waiver of Rights ) (1 photo copy)
Notary Public
ADDITIONAL REQUIREMENTS FOR REPRESENTATIVE
3. Photocopy of Special Power of Attorney/Authorization Letter from the owner
Notary Public
4. Client’s Identification Card (GSIS, SSS, Company ID or any Government issued Identification Card)
Client’ personal file
CLIENT STEPS
AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Approach the office front liner and sign in the client logbook and fill-up Request Slip
1. Provide Logbook and Request Slip form to the client
None
2 minutes
Assessment Clerk I/ Municipal
Assessor’s Office
2. Submit the required documents for initial assessment and verification
2.1. Receive, check and verify completeness of documents submitted
None
3 minutes
Assessment Clerk I/ Municipal
Assessor’s Office
2.2. Issue Order of Payment to client
None
2 minutes
Assessment Clerk I/ Municipal
Assessor’s Office
Page 167
3. Proceed to Municipal Treasurer Office for payment by showing the Order of Payment
3.1. Issue Official Receipt
PHP 120.00 20 minutes Revenue Collection Clerk/
Municipal Treasurer Office
4. Proceed to Bureau of Internal Revenue (BIR) secure two-pieces Documentary Stamp
4.1. Receive payment and issue two-pieces documentary stamp
PHP 30.00 2 minutes Clerk/ Bureau of Internal Revenue
5. Return to the Assessor’s Office and submit Official Receipt and Documentary Stamp. Fill-up Feedback Form
5.1. Receive Official Receipt and Documentary Stamp and Provide Feedback Form
None 3 minutes Assessment Clerk I/ Municipal
Assessor’s Office
5.2. Generate of Certified True Copy of Tax Declaration
None 5 minutes Assessment Clerk I/ Municipal
Assessor’s Office
5.3. Review and sign Certified True Copy of Tax Declaration
None 3 minutes Municipal Assessor or Local
Assessment Operations Officer
II / Municipal
Assessor’s Office
6. Receive the Certified True Copy of Tax Declaration and return accomplish feedback form
6.1. Logbook the documents
None 1 minute Assessment Clerk I/ Municipal
Assessor’s Office
6.2. Release the Certified True Copy of Tax Declaration.
None 1 minute Assessment Clerk I/ Municipal
Assessor’s Office
6.3. Retrieve the Feedback Form
None 1 minute Assessment Clerk I/ Municipal
Assessor’s Office
TOTAL: PHP 150.00 43 minutes
Page 168
4. Issuance of Real Property Records Verification (History) Real Property History Records Verification is prepared upon clients to track down the previous transactions of the Real Property Unit; also requested whenever property to justify legal claims thereof.
Office or Division:
Municipal Assessor’s Office (MASSO)
Classification: Simple
Type of Transaction:
G2C- Government to Client
Who may avail: All People of Maramag
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Client’s Identification Card (1 photo copy)(GSIS, SSS, Company ID or any Government issued Identification Card)
Client’s File
2. Tax Declaration (1 copy print-out) Municipal Assessor Office
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Approach the office front liner and sign in the client logbook and fill-up Request Slip
1. Provide Logbook and Request Slip form to the client
None
2 minutes
Assessment Clerk I/Municipal
Assessor’s Office
2. Submit the required documents for initial assessment and verification
2.1. Receive, check and verify documents submitted
None
3 minutes
Assessment Clerk I/ Municipal
Assessor’s Office
2.2. Issue Order of Payment to client
None
2 minutes
Assessment Clerk I/ Municipal
Assessor’s Office
3. Proceed to Municipal Treasurer Office for payment by showing the Order of Payment
3.1. Issue Official Receipt
PHP 150.00
20 minutes Revenue Collection Clerk/
Municipal Treasurer Office
4. Return to the Assessor’s Office and submit
4.1. Receive Official Receipt and give Feedback Form
None 3 minutes Assessment Clerk I/ Municipal
Assessor’s Office
Page 169
Official Receipt and Documentary Stamp. Fill-up Feedback Form
4.2. Generate of Certification
None 5 minutes Assessment Clerk I/ Municipal
Assessor’s Office
4.3. Review and sign Certification
None 3 minutes Municipal Assessor or Local
Assessment Operations Officer
II / Municipal Assessor’s Office
5. Receive Certification and return accomplish feedback form
5.1. Logbook the documents
None 1 minute Assessment Clerk I/ Municipal
Assessor’s Office
5.2. Release the Certification
None 1 minute Assessment Clerk I/ Municipal
Assessor’s Office
5.3. Retrieve the Feedback Form
None 1 minute Assessment Clerk I/ Municipal
Assessor’s Office
TOTAL: PHP 150.00
41 minutes
Page 170
5. Issuance of Sketch Plan and Vicinity Map Sketch Plan and Vicinity Map (digitized copy) is issued upon client’s request for reference purposes only to identify property (land) locations and its predominant land use boundary reference in identifying adjacent property owners.
Office or Division: Municipal Assessor’s Office (MASSO)
Classification: Simple Type of Transaction: G2C- Government to Client and G2B – Government to Business
Who may avail: All Property Owner or Administrator/ Company Representative
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Official Receipt of Latest/updated Realty Tax (1 original or photo copy)
Municipal Treasurer’s Office (MTO)
2. Certificate of Title (1 original or photo copy)
Client’s File
3. Tax Declaration (1 original or photo copy)
Municipal Assessor’s Office
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Approach the office front liner and sign in the client logbook and fill-up Request Slip
1. Provide Logbook and Request Slip form to the client
None
2 minutes
Assessment Clerk I/Municipal Assessor’s Office
2. Submit the required documents for initial assessment and verification
2.1. Receive, check and verify property status
None
3 minute
Assessment Clerk I/ Municipal Assessor’s Office
3. Proceed to Tax Mapping Operations/ Information Technology (IT) Section
3.1. Check and verify the location
None 3 minute Assessment Clerk I/ Municipal Assessor’s Office
3.2. Issue Order of Payment
None 2 minute Assessment Clerk I/ Municipal Assessor’s Office
3. Proceed to Municipal Treasurer Office for payment by showing the Order of Payment
3.1. Issue Official Receipt
PHP 150.00
20 minutes Revenue Collection Clerk/
Municipal Treasurer Office
4. Return to the Assessor’s Office and submit Official Receipt Fill-up Feedback Form
4.1. Receive Official Receipt and give Feedback Form
None 3 minutes Assessment Clerk I/ Municipal
Assessor’s Office
4.2. Generate of Sketch Plan or Vicinity Map
None 15 minutes Draftsman II, Assessment
Page 171
Clerk I/ Municipal Assessor’s Office
4.3. Review and sign Sketch Plan or Vicinity Map
None 3 minutes Municipal Assessor, Local
Assessment Operations Officer II / Municipal
Assessor’s Office
5. Receive the Vicinity Map and Sketch Plan and return accomplish feedback form
5.1. Logbook the documents in the Record book provided
None 1 minute Assessment Clerk I/ Municipal
Assessor’s Office
5.2. Release the Vicinity Map or Goggle Map
None 1 minute Assessment Clerk I/ Municipal Assessor’s Office
5.3. Retrieve the Feedback Form and file
None 1 minute Assessment Clerk I/ Municipal
Assessor’s Office
TOTAL: PHP 150.00
54 minutes
Page 172
6. Processing of Real Property Tax Declaration – Change in Classification The Real Property Tax Declaration for property reclassification is processed upon owner’s written request subject further to the approval of the Provincial Assessor to serve as the primary and principal record of all real property information that is necessary for the real property tax assessment as provided under R.A. 7160, Section 197-283 thereof.
Office or Division:
Municipal Assessor’s Office (MASSO)
Classification: Highly Technical Type of Transaction:
G2C- Government to Client
Who may avail: Property Owner or Administrator CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Latest/updated Realty Tax Receipt (Official Receipt)
Municipal Treasurer’s Office (MTO)
2. Owner’s Letter Request Property Owner
5. Zoning Certification Municipal Planning and Development Office (MPDO)
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBL
E
1. Approach the office front liner and sign in the client logbook
1. Entertain client and provide clients log book.
None
2 minutes
Assessment Clerk I/
Municipal Assessor’s
Office
2. Proceed to Assessment Section
2. Refer client to Assessment Section
None
3 minutes
Assessment Clerk I/
Municipal Assessor’s
Office
3. Secure Checklist of Requirements
3. Provide checklist of requirements
None 2 minutes Assessment Clerk I/
Municipal Assessor’s
Office
4. Listen to service providers instruction
4.1. Provide appropriate actions to clients request
None 2 minutes Assessment Clerk I/
Municipal Assessor’s
Office
4.2 Set schedule for the conduct of actual ocular inspection of the Real Property
3 minutes Assessment Clerk I/
Municipal Assessor’s
Office
Page 173
subject for assessment
5. Guide/ assist office personnel in the conduct of ocular inspection, verification and inventory
5.1. Conduct actual ocular inspection and verification of the subject Real Property as to its actual use or other uses.
None 1 day Tax Mapper II , Assessment
Clerk I/
Municipal Assessor’s
Office
5.2. Prepare Pre-FAAS and Inspection Report
None 5 minutes Tax Mapper II, Assessment
Clerk I/ Municipal
Assessor’s Office
6. Return to the Municipal Assessor’s Office for the submission of required documents (Back to Step 1)
6.1. Receive, check and verify submitted documents from the check list
None 1 minute Assessment Clerk I/
Municipal Assessor’s
Office
6.2. Inform the Real Property Owner that the approval of the Tax Declaration will be at the Provincial Assessor’s Office (PASSO) and it takes 20 working days
None 5 minutes Assessment Clerk I/
Municipal Assessor’s
Office
6.3. Prepare the Real Property Tax Declaration and generate (3 copies of Tax Declaration, 3 copies Final FAAS and 2 copies Notice of Assessment)
None 20 minutes Assessment Clerk I/
Municipal Assessor’s
Office
6.4. Review, check and sign the 3 copies of Tax Declaration, 3 copies Final FAAS and 2 copies Notice of Assessment
None 3 minutes Local Assessment Operations Officer II / Municipal
Assessor’s Office
6.5. Review and sign the 3 copies of Tax Declaration, 3 copies Final FAAS and 2
None 3 minutes Municipal Assessor /
Municipal Assessor’s
Office
Page 174
copies Notice of Assessment
6.6. Transmit / submit the Tax Declaration and its attachment for approval of the Provincial Assessor
None Paused-CLOCK
Provincial Assessor / Provincial Assessor’s
Office
7. Receive the owners copy of the Tax Declaration and Notice of Assessment
7. Deliver approved Tax Declaration with the Notice of Assessment to the Real Property Owner / Declarant
None 1 day Tax Mapper II / Municipal
Assessor’s Office
TOTAL: None 2 Days, 49 minutes
Page 175
7. Processing of Real Property Tax Declaration – Change of Ownership The Real Property Tax Declaration is processed for transfer of ownership subject is the approval of the Provincial Assessor to serve as the primary and principal record of all real property information that is necessary for real property tax assessment as provided under R.A. 7160, sections 197-280 thereof.
Office or Division:
Municipal Assessor’s Office (MASSO)
Classification: Highly Technical
Type of Transaction:
G2C- Government to Client
Who may avail: Property Owner or Administrator
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
-Under Department of Environment and Natural Resources (DENR) property
1. Latest/updated Realty Tax Receipt (Official Receipt)
Municipal Treasurer’s Office (MTO)
2. Official Receipt of Transfer Tax Provincial Treasurer’s Office, Capitol Ground, Malaybalay City, Bukidnon
3. Certified True Copy of Land Title (1 Original True Copy and 1 photo copy)
Land Registry Authority (LRA)/Registry of Deeds (ROD), Malaybalay City, Bukidnon
6. Deed of Conveyance (e.g. Deed of Absolute Sale, Donation)duly registered from the Registry of Deeds ( 2 photo copy)
Client’s copy/file
7. Electronic Certificate Authorizing Registration (eCAR) (2 photo copy)
Bureau of Internal Revenue (BIR), Casisang, Malaybalay City, Bukidnon
8. Approved Survey Plan (2 photo copy)
Department of Environment and Natural Resources Region 10 Survey Division, Macabalan, Cagayan de Oro City
9. Department of Agrarian Reform (DAR) Certification (1 Original and 1 photo copy)
Municipal Agrarian Reform Office (MARO), North Poblacion, Maramag, Bukidnon
10. Sangguniang Bayan Resolution (for proprety/ies originally declared under the name of Municipal Government) (2 photo copy)
Office of the Sangguniang Bayan-Local Government Unit of Maramag
Page 176
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Approach the office front liner and sign in the client logbook
1. Entertain client and provide clients log book.
None
2 minutes
Assessment Clerk I/ Municipal
Assessor’s Office
2. Proceed to Assessment Section
2. Refer client to Assessment Section
None
3 minutes
Assessment Clerk I/ Municipal
Assessor’s Office
3. Secure Checklist of Requirements
3. Provide checklist of requirements
None 2 minutes Revenue Collection Clerk/
Municipal Treasurer Office
4. Listen to service providers instruction
4.1. Provide appropriate actions to clients request
None 2 minutes Clerk/ Bureau of
Internal Revenue
4.2 Set schedule for the conduct of actual ocular inspection of the Real Property subject for assessment
3 minutes Assessment Clerk I/ Municipal
Assessor’s Office
5. Guide/ assist office personnel in the conduct of ocular inspection, verification and inventory
5.1. Conduct actual ocular inspection and verification of the subject Real Property as to its actual use or other uses.
None 1 day Tax Mapper II, Assessment Clerk
I/ Municipal Assessor’s Office
5.2. Prepare Pre-FAAS and Inspection Report
None 5 minutes Tax Mapper II, Assessment Clerk
I/ Municipal
Assessor’s Office
6. Return to the Municipal Assessor’s Office for the submission of required documents (Back to Step 1)
6.1. Receive, check and verify submitted documents from the check list
None 1 minute Assessment Clerk I/ Municipal
Assessor’s Office
6.2. Inform the Real Property Owner that the approval of the Tax Declaration will be at the Provincial Assessor’s Office (PASSO) and it takes 20 working days
None 5 minutes Assessment Clerk I/ Municipal
Assessor’s Office
Page 177
6.3. Prepare the Real Property Tax Declaration and generate (3 copies of Tax Declaration, 3 copies Final FAAS and 2 copies Notice of Assessment)
None 20 minutes Assessment Clerk I/ Municipal
Assessor’s Office
6.4. Review, check and sign the 3 copies of Tax Declaration, 3 copies Final FAAS and 2 copies Notice of Assessment
None 3 minutes Local Assessment Operations Officer
II / Municipal Assessor’s Office
6.5. Review and sign the 3 copies of Tax Declaration, 3 copies Final FAAS and 2 copies Notice of Assessment
None 3 minutes Municipal Assessor / Municipal
Assessor’s Office
6.6. Transmit / submit the Tax Declaration and its attachment for approval of the Provincial Assessor
None Paused-CLOCK
Provincial Assessor / Provincial
Assessor’s Office
7. Receive the owners copy of the Tax Declaration and Notice of Assessment
7. Deliver approved Tax Declaration with the Notice of Assessment to the Real Property Owner / Declarant
None 1 day Tax Mapper II / Municipal
Assessor’s Office
TOTAL: None 2 Days, 49 minutes
Page 178
8. Processing of Real Property Tax Declaration – Physical Changes in Property (e.g. Structure / Building-Renovation, Destruction-Calamity, Additional Improvements) The Real Property Tax of property reclassification is processed upon owner’s written request subject further to the approval of the Provincial Assessor to serve as the primary and principal record of all real property information that is necessary for real property tax assessment as provided under R.A. 7160, sections 197-280 thereof.
Office or Division:
Municipal Assessor’s Office (MASSO)
Classification: Highly Technical
Type of Transaction:
G2C- Government to Client
Who may avail: Property Owner or Administrator
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Latest/updated Realty Tax Receipt (Official Receipt)
Municipal Treasurer’s Office (MTO)
2. Owner’s Letter Request Property Owner
CLIENT STEPS
AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Approach the office front liner and sign in the client logbook
1. Entertain client and provide clients log book.
None
2 minutes
Assessment Clerk I/ Municipal
Assessor’s Office
2. Proceed to Assessment Section
2. Refer client to Assessment Section
None
3 minutes
Assessment Clerk I/ Municipal
Assessor’s Office
3. Secure Checklist of Requirements and Sworn Statement of the True Current and Fair Market Value of Real Properties Form
3. Provide checklist of requirements and Sworn Statement of the True Current and Fair Market Value of Real Properties Form
None 3 minutes Assessment Clerk I/ Municipal
Assessor’s Office
4. Listen to service providers instruction
4.1. Provide appropriate actions to clients request
None 2 minutes Assessment Clerk I/ Municipal
Assessor’s Office
Page 179
4.2 Set schedule for the conduct of actual ocular inspection of the Real Property subject for assessment
3 minutes Assessment Clerk I/ Municipal
Assessor’s Office
5. Guide/ assist office personnel in the conduct of ocular inspection, verification and inventory
5.1. Conduct actual ocular inspection and verification of the subject Real Property as to its actual use or other uses.
None 1 day Tax Mapper II , Assessment Clerk
I/ Municipal Assessor’s Office
5.2. Prepare Pre-FAAS and Inspection Report
None 5 minutes Tax Mapper II, Assessment Clerk
I/ Municipal Assessor’s Office
6. Return to the Municipal Assessor’s Office for the submission of required documents
6.1. Receive, check and verify submitted documents from the check list
None 1 minute Assessment Clerk I/ Municipal
Assessor’s Office
6.2Provide Sworn Statement
None 3 minutes Assessment Clerk I/ Municipal
Assessor’s Office
6.2. Inform the Real Property Owner that the approval of the Tax Declaration will be at the Provincial Assessor’s Office (PASSO) and it takes 20 working days
None 5 minutes Assessment Clerk I/ Municipal
Assessor’s Office
6.3. Prepare the Real Property Tax Declaration and generate (3 copies of Tax Declaration, 3 copies Final FAAS and 2 copies Notice of Assessment)
None 20 minutes Assessment Clerk I/ Municipal
Assessor’s Office
6.4. Review, check and sign the 3 copies of Tax Declaration, 3 copies Final FAAS and 2 copies Notice of Assessment
None 3 minutes Local Assessment Operations Officer
II / Municipal Assessor’s Office
6.5. Review and sign the 3 copies of Tax Declaration, 3 copies Final FAAS and 2
None 3 minutes Municipal Assessor / Municipal
Assessor’s Office
Page 180
copies Notice of Assessment
6.6. Transmit / submit the Tax Declaration and its attachment for approval of the Provincial Assessor
None Paused-CLOCK
Provincial Assessor / Provincial
Assessor’s Office
7. Receive the owners copy of the Tax Declaration and Notice of Assessment
7. Deliver approved Tax Declaration with the Notice of Assessment to the Real Property Owner / Declarant
None 1 day Tax Mapper II / Municipal
Assessor’s Office
TOTAL: None 2 Days, 53 Minutes
Page 181
9. Processing of Real Property Tax Declaration Undeclared – Newly
Discovered or Declared for the First Time - Titled and Untitled Lands (Newly Discovery) The Real Property Tax Declaration is generated to establish a permanent assessment record and provide the property owner with information relative to the assessment of his/her property. In municipality duly processed Property Tax Declaration is subject to the approval of the Provincial Assessor (R.A. 7160, Sections 197-283)
Office or Division: Municipal Assessor’s Office (MASSO)
Classification: Highly Technical Type of Transaction: G2C- Government to Client
Who may avail: Property Owner or Administrator CHECKLIST OF REQUIREMENTS WHERE TO SECURE
For titled lands (Under Department of Environment
and Natural Resources (DENR) Property
1. Certified True Copy of Land Title (1 original and 1 photo copy)
Land Registration Authority (LRA) (previously ROD) - Malaybalay City
2. Free Patent, homestead or miscellaneous sales (1 certified true copy and 1 photo copy)
Provincial Environment and Natural Resources Office (PENRO) – Malaybalay City
3. Approved Survey Plan (2 photo copy) Department of Environment and Natural Resources Region 10 Survey Division, Macabalan, Cagayan de Oro City
CHECKLIST OF REQUIREMENTS
For Titled Lands (Under Department of Agrarian
Reform (DAR) Property)
1. Title (2 photo copy) Client’ personal file
2. Certification from Department of Agrarian Reform (DAR) (1 original and 1 photocopy)
Municipal Agrarian Reform Office (MARO) North Poblacion, Maramag, Bukidnon
CHECKLIST OF REQUIREMENTS
For Untitled Lands
1. Approved Survey Plan (2 photo copy) Department of Environment and Natural Resources Region 10 Survey Division, Macabalan, Cagayan de Oro City
2. Certification from Community Environment and Natural Resources Office (CENRO)
Community Environment and Natural Resources Office (CENRO), Poblacion, Pangantucan, Bukidnon
3. Barangay Certification (1 original copy & 1 photo copy)
Respective Barangay Hall
Page 182
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Approach the office front liner and sign in the client logbook
1. Entertain client and provide clients log book.
None
2 minutes
Assessment Clerk I/ Municipal
Assessor’s Office
2. Proceed to Assessment Section
2. Refer to Assessment Section
None
3 minutes
Assessment Clerk I/ Municipal Assessor’s Office
3. Secure Checklist of requirements
3. Provide checklist of requirements
None 2 minutes Assessment Clerk I/ Municipal
Assessor’s Office
4. Listen to service providers instruction
4.1. Provide appropriate actions to clients request
None 2 minutes Clerk/ Bureau of Internal Revenue
4.2 Set schedule for the conduct of actual ocular inspection of the Real Property subject for assessment
None 3 minutes Assessment Clerk I/ Municipal
Assessor’s Office
5. Guide/Assist office personnel in the conduct of ocular inspection, verification and inventory
5.1. Conduct actual ocular inspection and verification of the subject Real Property and to its actual use or other uses
None 1 day Tax Mapper II, Assessment
Clerk I/ Municipal Assessor’s Office
5.2. Prepare the Pre-FAAS and Inspection Report
None 5 minutes Tax Mapper II, Assessment
Clerk I/ Municipal Assessor’s Office
6. Return to office for the submission of required documents
6.1. Receive, check and verify submitted documents from the checklist
None 1 minute Assessment Clerk I/ Municipal Assessor’s Office
6.2. Compute Real Property Taxes (Back Tax 10 years plus current year
None 1 minute Assessment Clerk I/ Municipal Assessor’s Office
7. Proceed to Municipal
7.1. Provide correct
Back Taxes =AV
20 minutes Revenue Collection Clerk/
Page 183
Treasurer’s Office (MTO) for the payment of Back Taxes
computation of assessed value as basis in the computation of back taxes
x 2% x 10 years plus Current= AV x 2%
plus Road Maintenan
ce Fee
Municipal Treasurer Office
8. Return to office and submit the Official Receipt (OR)
8.1 Receive the Official Receipt attach to the documents and Pre-FAAS submit to Tax Mapping Section for PIN assignment
None 5 minutes Assessment Clerk I/ Municipal
Assessor’s Office
8.2 Inform the Real Property Owner that the approval of the Tax Declaration will be at the Provincial Assessor Office (PASSO) and it takes 20 working days
None 5 minutes Assessment Clerk I/ Municipal Assessor’s Office
8.3 Prepare the Real Property Tax Declaration and generate (3 copies Tax Declaration, 3 copies Final FAAS and 2 copies Notice of Assessment
None 20 minutes Assessment Clerk I/ Municipal
Assessor’s Office
8.4 Review, check and sign the 3 copies Tax Declaration, 3 copies Final FAAS and 2 copies Notice of Assessment
None 3 minutes Local Assessment Operations Officer II / Municipal
Assessor’s Office
8.5 Review and sign the duly accomplished Tax Declaration
None 3 minutes Municipal Assessor / Municipal
Assessor’s Office
Page 184
8.6 Transmit/Submit the Tax Declaration and its attachment for approval of the Provincial Assessor
None paused-CLOCK
Provincial Assessor / Provincial
Assessor’s Office
9. Receive the owners copy of the Tax Declaration and Notice of Assessment
9. Deliver approved Tax Declaration with the Notice of Assessment to the Real Property Owner/Declarant
None 1 day Tax Mapper II / Municipal
Assessor’s Office
TOTAL: Back Taxes =AV x 2% x 10 years plus Current= AV x 2%
plus Road Maintenance Fee (RMF)
2 days, 1 hour, 15 minutes
Page 185
Office of the Municipal Agriculture
External Services
Page 186
1. Conduct Animal Health Care Protection and Services This services are given to clients (Farmers with Livestock) of Maramag who requested to avail the services.
Office or Division: Municipal Agriculture Office
Classification: Simple Type of Transaction:
G2C- Government to Client
Who may avail: All Livestock Farmers of Maramag CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Proof of ownership (1 photo copy)
Owners’ Copy/FA cert./Barangay Certification/MASSO/ROD
2. Two-piece documentary stamp tax
BIR Station at the Municipal Hall
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Proceed to the Municipal Agriculture Office- Administrative frontline personnel and request a specific services and sign logbook
1.1 Entertain the farmers request
None
10 minutes
Officer of the Day (AT) Municipal Agriculture
Office
2. The Farmer bring their animal to the designated area
2.1 Advice Livestock Coordinator to diagnose animal health situation and execute a necessary treatment
None
60 minutes
Livestock
Coordinator/Veterinarian/Municipal Agriculturist
Municipal Agriculture Office
3. Accomplish feedback form
3.1 Prepare and submit situational report
None
30 minutes
Livestock Coordinator/Veterinarian/
Municipal Agriculturist
Municipal Agriculture Office
TOTAL: None 1 hour 40 minutes
Page 187
2. Distribution of Farm Inputs This input is distributed to clients (Farmers and Fisher folks) of Maramag who are willing to avail the program.
Office or Division: Municipal Agriculture Office
Classification: Simple Type of Transaction:
G2C- Government to Client
Who may avail: All Farmers/Fisher folks of Maramag CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Proof of ownership (1 photo copy) Owners’ Copy/FA cert./Barangay Certification/MASSO/ROD
CLIENT STEPS AGENCY ACTIONS
FEES TO BE
PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Proceed to the Municipal Agriculture Office- Administrative frontline personnel and present required documents
1.1 Receive, validate and verify completeness of documents submitted
None
5 minutes
Officer of the Day
(AT)
Municipal Agriculture Office
2. Sign logbook and acknowledgement receipt
2.1 Issue a note to the Farmers in order to claim the inputs
None
5 minutes
Clerk/ Officer of the
Day
Municipal Agriculture Office
3. Receive claim note to withdraw farm inputs and accomplished feedback form
3.1 Retrieve the feedback form
None
20 minutes
Officer of the
Day/Clerk
Municipal Agriculture Office
TOTAL: None 30 minutes
Page 188
3. Issuance of Farmer’s Certification This certification is issued to clients (Farmers and Fisher folks) of Maramag who
requested to secure this document. Office or Division: Municipal Agriculture Office
Classification: Simple Type of Transaction: G2C- Government to Client
Who may avail: All Farmers/Fisher folks of Maramag CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Proof of ownership (1 photo copy) Owners’ Copy/FA cert./Barangay Certification/MASSO/ROD
2. Two-piece documentary stamp tax BIR Station at the Municipal Hall
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Proceed to the Municipal Agriculture Office- Administrative frontline personnel and present required documents
1.1 Receive, validate and verify completeness of documents submitted and advice client to pay a Certification Fee
None
5 Minutes
Officer of the Day
(AT) Municipal
Agriculture Office
2. Proceed to MTO to pay a certification fee
2.1 Prepare Farmers Certification for the signatory
None
10 Minutes
RCC, Municipal Treasurer Office
3. Sign logbook for received
3.1 Sign and issue the Farmers Certification to the client and request the client to accomplish the Feedback form
None
3 Minutes
Clerk/ Officer of the
Day
Municipal Agriculture Office
4. Receive copy of the Farmers Certification and accomplish feedback form
4.1 Retrieve the feedback form
None
3 Minutes
Officer of the
Day/Clerk
Municipal Agriculture Office
TOTAL: None 21 Minutes
Page 189
4. Preparation and Processing of Financial Documents The documents of Municipal Agriculture office shall be prepared and process by the
Administrative Aide IV.
Office or Division: Municipal Agriculture Office Classification: Highly Technical
Type of Transaction: G2G- Government to Government
Who may avail: Municipal Agriculture personnel and staff, Preparation and processing of Financial Documents.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Annual Procurement Plan 2. Approved Annual Operating Budget 3. Purchase Request 4. Official Receipts
Municipal Agriculture Office
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Proceed to Administrative Section and present the document needed for Voucher
1.1 Record the request and present to the Municipal Agriculture Officer for consent
None
5 minutes
Administrative Aide
IV Municipal
Agriculture Office
2. Wait for the notice on the completion of documents submitted
2.1 Prepare the financial documents
None
10 minutes
Administrative Aide
IV Municipal
Agriculture Office
3. Wait the completion of disbursement voucher
3.1.Prepare the Payroll for signature by the MA Officer
None
30 minutes
Administrative Aide
IV
Municipal Agriculture Office
3.2 Wait for the checks prepared by the Municipal Treasurer Office
None
30 days
(paused-clock)
Administrative Aide
IV Municipal
Agriculture Office
3.3 Notify the recipient and Release the check and
None
1 day
Administrative Aide
IV
Page 190
request the client to accomplish the Feedback form
Municipal Agriculture Office
4.Receive the documents and checks and accomplish feedback form
4.1. Retrieve the feedback form
None 2 minutes Administrative Aide
IV Municipal
Agriculture Office
TOTAL: None 1 Hour 40 Minutes
Page 191
5. Submission of Reports and Requirements of Documents Submission of reports and requirements of documents to government offices/agencies concerned.
Office or Division: Municipal Agriculture Office
Classification: Complex Type of Transaction:
G2G- Government to Government
Who may avail: All Government Offices/agencies concerned CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Gathered Data Municipal Agriculture Office
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1.Gather data from ATs
None
5 days
Officer of the Day
(AT)
Municipal Agriculture Office
2.Consolidate all the data gathered
None
1 day
RCC, Municipal Treasurer Office
3. Encode and email data to government offices/agencies concerned
3.1 Receive, validate and verify completeness of documents submitted
None
1 day
Officer of the
Day/Clerk
Municipal Agriculture Office
TOTAL: None 7 days
Page 192
6. Tractor Services This service is given to clients (Farmers) of Maramag who are willing to avail the service of farm tractor equipment.
Office or Division: Municipal Agriculture Office
Classification: Simple Type of Transaction: G2C- Government to Client
Who may avail: All Farmers of Maramag
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Official Receipt MTO
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Proceed to the Municipal Agriculture Office- Administrative frontline personnel and sign logbook
1.1 Advice farmers to pay the service fee to the MTO
None
5 minutes
Officer of the Day
(AT)
Municipal Agriculture Office
2. Proceed to MTO to pay farm tractor service fee
2.1 Advice operator for the schedule of the services
None
10 minutes
RCC, Municipal Treasurer Office
3. Proceed to MAO to present the Official receipt and schedule of the services
3.2 Record and Issue schedule of the tractor services
None
10 minutes
Officer of the
Day/Clerk
Municipal Agriculture Office
TOTAL: None 25 Minutes
Page 193
Office of the Municipal General Services External Services
Page 194
1. Reproduction of Documents (Photocopying and Risograph
Printing) In order to fast track, the processing of documents in the LGU, the Municipal
General Services Office provide the services for photocopying and risograph
printing for internal and external clients
Office or Division: Municipal General Services Office
Classification: Simple Type of Transaction: G2C- Government to Client
G2G – Government to Government
Who may avail: All Citizens of Maramag CHECKLIST OF
REQUIREMENTS WHERE TO SECURE
1. Documents to be photocopied/ risograph
Clients
2. Official Receipt from Municipal Treasurer’s Office/ Cash Ticket
Municipal Treasurer’s Office/ GSO Counter
CLIENT STEPS
AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Client present copy/ies to be reproduce at GSO ICT Section
1. GSO ICT operator receive the documents
Php 2.00/page (Photocopy) Php 300.00/ ream (Risograph) Php 500.00/ ream (back to back (Risograph)
1 minute Admin Aide I Municipal General
Services Office
1.1 GSO ICT operator photocopy/ risograph printing
1 minute/ page (photocopy) 10 minutes/ream (Risograph)
Admin Aide I Municipal General
Services Office
2.Client pays the amount billed at GSO-ICT Section or proceed to MTO for payment (for Risograph printing)
2.GSO ICT operator receive payment and issue cash ticket or MTO receive payment and issue Official Receipt
30 minutes Admin Aide I Municipal General
Services Office
Revenue Collection Clerk
Municipal Treasurer Office
2.1 Give the photocopied/ risograph document to client
None 1 minute Admin Aide I Municipal General
Services Office
Page 195
2.3 Provide Feedback form to client
None 1 minute Admin Aide I Municipal General
Services Office
3 Fill-up feedback form and submit to GSO
3 Receive feedback form
None 5 minutes Admin Aide I Municipal General
Services Office
TOTAL: 9 minutes for photocopy, 48
minutes for Risograph
Printing (per ream)
Page 196
2. Transport Services Services offered by Local Government Unit of Maramag to its constituents and individuals need for transport services with approved request from the LCE.
Office or Division:
Municipal General Services Office – Administrative Support
Classification: Simple Type of Transaction:
G2C- Government to Client G2G – Government to Government
Who may avail: All Citizens of Maramag CHECKLIST OF
REQUIREMENTS WHERE TO SECURE
1.Letter request approved by Local Chief Executive/ Municipal Administrator
Municipal Mayor’s Office/ Municipal Administrator Office
2.Vehicle Trip Ticket Municipal General Services Office
CLIENT STEPS
AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Client make letter request address to LCE for approval.
1. MMO staff, receive letter request and forward to LCE
None
30 minutes
MMO Staff Municipal Mayor’s
Office
2. Client receive the letter request and forward to GSO office
2. GSO clerk receive the approved letter request
None 5minute Admin Aide IV Municipal General
Services Office
2.2 GSO clerk inform Head of Office regarding the letter.
None 5 minute
Admin Aide IV Municipal General Services Officer
Municipal General Services Office
2.3 Head of Office forwarded the letter request to GSO clerk for verification and checking of schedule for the availability of vehicle
None 1 hour
Municipal General Services Officer, Admin Aide IV
Municipal General Services Office
Page 197
2.4 If available, GSO clerk book the requested date of vehicle usage and prepared Vehicle trip ticket.
None 30 minutes Admin Aide IV Municipal General Services Officer
2.5 Inform concerned driver and the Head of Office assigned
None 5 minutes Admin Aide IV Municipal General
Services Office
2.6 Prepare and process Vehicle Trip Ticket for approval of the LCE
None 5 minutes Admin Aide IV Municipal General
Services Office
2.7 Provide feedback form to client
None 1 minute Admin Aide IV Municipal General
Services Office
3.Fill-up feedback from and submit to GSO clerk
3. Receive feedback form
None 5 minutes Admin Aide IV Municipal General
Services Office
TOTAL: None 2 hours, 20 minutes
Page 198
3. Usage of Municipal Gymnasium, Sound System Heavy Duty Tents, Wooden tables, Table Cloth and Monobloc chairs
To ensure proper scheduling and usage of Government properties and Fixtures with corresponding fee based on Municipal Revenue Code.
Office or Division: Municipal General Services Office – Administrative Support Classification: Simple
Type of Transaction:
G2C- Government to Client G2G – Government to Government
Who may avail: All Citizens of Maramag
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
1. Approved Letter Request (1 original copy)
Municipal Mayor’s Office
CLIENT STEPS
AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Submit letter request approved by the Local Chief Executive (LCE)
1.Receive the approved letter request
Municipal Gymnasium Php 1,500.00/ day or night Monobloc Chairs Php 5.00/pc. Heavy Duty Tents Php 200.00/ unit per day Wooden Tables Php 50.00 Table Cloth Php 50.00/pc Sound System Php 2,000.00/day or night
5 minutes
Admin Aide II Municipal General
Services Office
1.1Check for the availability of schedule
10 minutes Admin Aide II Municipal General
Services Office
1.2 Provide Borrower Slip to the client
1 minute Admin Aide II Municipal
General Services Office
2.Fill-up Borrower Slip and submit to GSO Clerk
2. Receive borrower slip and forward to MGSO head for approval
5 minutes
Admin Aide II Municipal
General Services Office
2.1 MGSO approved the borrower slip
5 minutes Municipal General Services Officer
Municipal General Service
3.Proceed to Municipal Treasurer’s Office for payment
3. MTO receive payment and issue Official Receipt
30 minutes
Revenue Collection Clerk
Municipal Treasurer’s Office
Page 199
4.Present Official Receipt
4. Receive O.R & book the requested schedule.
5 minutes Admin. Aide II Municipal General
Services Office
Received the requested item from GSO
4.1 Release the requested item and provide feedback form.
30 minutes
Admin Aide II Municipal General
Services Office
5. Fill-up feedback form and present to GSO clerk
5.Receive feedback form
None 1 minute Admin Aide II Municipal General
Services Office
TOTAL: None 1 Hour, 32 Minutes
Page 200
Office of the Municipal General Services Internal Services
Page 201
1. Repair and Maintenance of Office Equipment and Municipal
Building
Services offered by the Municipal General Services Office to include repairs of
office equipment, fixtures and administrative section building maintenance.
Office or Division: Municipal General Services Office – Property Management Division Classification: Simple
Type of Transaction:
G2G – Government to Government
Who may avail: All LGU employees
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1.Job Order Slip Form Municipal General Services Office
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1.Secure Job Order Slip Form at General Services Office
1.Provide Job Order Form to the client
None 10 minutes
Admin Aide II/Clerk II,
Municipal General Services Office
2. Fill-up Job Order with signature then submit to GSO for approval
2.Receive Filled-up job order from and forward to MGSO head for approval
None 10 minutes Admin Aide II, Municipal General Services Officer
Municipal General Services Officer
3. Client receive the approved Job Order Form and wait for the Maintenance to arrive
3. GSO clerk booked and informed Maintenance Section for the requested Job Order
None 5 minutes Admin Aide II/Clerk II, Plumber, Electronic
Communication Operator
Municipal General Services Office
3.1 Provide feedback form to client
None 1 minutes
Admin Aide II, Plumber
Municipal General Services Office
4.Fill-up and submit feedback form to GSO Clerk
4.Receive feedback form
None 5 minutes Admin Aide II, Municipal General
Services Office
TOTAL: None 31 Minutes
Page 202
Office of the Municipal Civil Registrar
External Services
Page 203
1. Registration of Live Birth (a. Legitimate Child registered within Reglementary period) This service caters to filing and registration of Certificates of Live Birth of legitimate children registered within reglementary period or within 30 days from the time of birth. The birth of a child, being a vital event for a person, must be registered within 30 days from the time of birth at the office of the Civil Registrar of the city/municipality where the birth occurred.
Office or Division: Municipal Civil Registrar's Office Classification: Simple Type of transaction: External
Who may avail: Parent/s or authorized representative CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Cetificate of Live Birth duly prepared and accomplished by the records officer of hospitals, lying-in clinics, birthing homes and barangay secretaries within Maramag, Bukidnon
From Records Sections of Hospitals, Lying-in Clinics, and Birthing Homes and Barangay LGUs within Maramag
2. If transit/home delivery (with or without attendant), note or draft COLB from hospitals/lying in clinics and barangay certification of birth.
From Records Sections of Hospitals, Lying-in Clinics, and Birthing Homes and Barangay LGUs within Maramag
3. If indigent, barangay certification of indigency.
Barangay LGUs.
CLIENTS STEPS
AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Submit accomplished Certificate of Live Birth (COLB) or submit requirements in case of transit/ home delivery, then, pays prescribed fees at the Municipal Treasurer's Office.
1. Reviews COLB entries or prepare COLB according to guidelines.
PHP 120.00
8 Minutes MCRO Personnel Municipal Civil
Registrar’s Office
1.1 Assigns registry number to COLB. Process and record entries of data in the computer system and birth registry book. Routes COLB for signatures.
None 10 Minutes MCRO Personnel
Municipal Civil Registrar’s Office
Page 204
1.2 Reviews and signs the COLB.
None
3 Minutes MCRO Personnel Municipal Civil
Registrar’s Office
2. Presents Official Receipt and gets copy of registered COLB.
2. Segregates COLB copies and gives copy to parent or representative.
None
1 Minute MCRO Personnel Municipal Civil
Registrar’s Office
TOTAL: PHP 120.00
22 Minutes
Page 205
2. Registration of Live Birth (b. Illegitimate Child registered within reglementary period) This service caters to filing and registration of Certificates of Live Birth of illegitimate children registered, within reglementary period or within 30 days from the time of birth, under the surname of the mother or the father pursuant to RA 9255
Office or Division: Municipal Civil Registrar's Office Classification: Simple Type of transaction: External
Who may avail: Parent/s or Authorized Representative CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Cetificate of Live Birth duly prepared and accomplished by the records officer of hospitals, lying-in clinics, birthing homes and barangay secretaries within Maramag, Bukidnon. Affidavit of Acknowledgement/ Admission of Paternity duly signed/ executed by the father and mother of the child at the back of the COLB.
From Records Sections of Hospitals, Lying-in Clinics, and Birthing Homes and Barangay LGUs within Maramag
2. Affidavit to use the surname of the father to be executed by the mother of the child and be notarized.
From Records Sections of Hospitals, Lying-in Clinics, and Birthing Homes and Barangay LGUs within Maramag
3. If the father of the child executes the Affidavit of Acknowledgement/ Admission of Paternity in a separate sheet, the said affidavit shall also be notarized.
From Records Sections of Hospitals, Lying-in Clinics, and Birthing Homes and Barangay LGUs within Maramag
4. If transit/home delivery (with or without attendant), note or draft COLB from hospitals/lying in clinics and barangay certification of birth.
From Records Sections of Hospitals, Lying-in Clinics, and Birthing Homes and Barangay LGUs within Maramag
5. If indigent, barangay certification of indigency.
Barangay LGUs.
CLIENTS STEPS
AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Submits accomplished Certificate of Live Birth (COLB) and other requirements, then, pays prescribed fees at the Municipal Treasurer's Office.
1. Reviews COLB entries or prepare COLB according to guidelines.
PHP 120.00
8 Minutes MCRO Personnel Municipal Civil
Registrar’s Office
Page 206
1.2 Assigns registry number to COLB, enters the affidavit/s in the Legal Instrument registry and assigns registry number/s; enters the data in the computer system and registry book and routes COLB for signatures.
None 10 Minutes MCRO Personnel Municipal Civil
Registrar’s Office
1.3 Reviews and signs the COLB.
None 3 Minutes MCRO Personnel Municipal Civil
Registrar’s Office
2. Presents Official Receipt and gets copy of registered COLB.
2. Segregates COLB copies and gives copy to parent or representative.
None 1 Minute MCRO Personnel
Municipal Civil Registrar’s Office
TOTAL: PHP 120.00
22 Minutes
Page 207
3. Registration of Live Birth (c. Delayed registration of birth) This service caters to filing and registration of Certificates of Live Birth of legitimate children registered within reglementary period or within 30 days from the time of birth.
Office or Division: Municipal Civil Registrar's Office Classification: Simple Type of transaction: External
Who may avail: Parent/s or authorized representative CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Cetificate of Live Birth duly prepared and accomplished by the records officer of hospitals, lying-in clinics, birthing homes and barangay secretaries within Maramag, Bukidnon
From Records Sections of Hospitals, Lying-in Clinics, and Birthing Homes and Barangay LGUs within Maramag
2. If indigent, barangay certification of indigency.
From Records Sections of Hospitals, Lying-in Clinics, and Birthing Homes and Barangay LGUs within Maramag
3. Negative Certification of Birth (NSO/PSA) if child is already 5 years old and above.
Barangay LGUs.
4. Affidavit for delayed registration of birth with two dis-interested persons
Two of the following documents that state the facts of birth:
1. Baptismal Certificate 2. Earliest School Record (Form 137) 3. Income Tax Return of Parents 4. Medical Records 5. Certification from the barangay
stipulating the facts of birth of the child.
6. Immunization Card showing the facts of birth of the child.
7. Police or NBI Clearance 8. Voter’s Certification 9. Marriage Certificate 10. Employment record, insurance
policy and other records with facts of birth.
- Religious Organization - School - Personal copy - Hospital - Barangay LGU - Barangay LGU - Police Station - Commission on Elections - Owner’s copy/PSA
- Owner ‘s copy/employer/personal transaction
2 Additional Requirements for illegitimate child
Page 208
a. Affidavit to use the surname of the father to be executed by the mother of the child and be notarized.
Forms are available at the Local Civil Registrar's Office, Records Sections of Hospitals, Lying-in Clinics, and Birthing Homes, Barangay LGUs within Maramag and notary public.
b. If the father of the child executes the Affidavit of Acknowledgement/ Admission of Paternity in a separate sheet, the said affidavit shall also be notarized.
Forms are available at the Local Civil Registrar's Office, Records Sections of Hospitals, Lying-in Clinics, and Birthing Homes, Barangay LGUs within Maramag and notary public.
CLIENTS STEPS
AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Submits accomplished Certificate of Live Birth (COLB) and other requirements, then, pays prescribed fees at the Municipal Treasurer's Office.Treasurer's Office.
1. Receive the documents for evaluation
PHP 180.00/ 360.00
7 Minutes MCRO Personnel Municipal Civil
Registrar’s Office
2. Wait for at least 10 days for the posting of application
2. Process the application for posting and post the said notice at the Bulletin Board for a period of not less than ten (10) days.
None 10 Days MCRO Personnel Municipal Civil
Registrar’s Office
3. Presents Official Receipt and gets copy of registered COLB.
3. Assigns registry number to COLB, enters the affidavit/s in the Legal Instrument registry and assigns registry number/s; and routes COLB for signatures.
None
10 Minutes MCRO Personnel Municipal Civil
Registrar’s Office
3.1 Sign the COLB. None
3 Minutes MCRO Personnel
Municipal Civil Registrar’s Office
3.2 Segregates COLB copies and
None
1 Minute MCRO Personnel Municipal Civil
Registrar’s Office
Page 209
gives copy to parent or representative.
TOTAL: PHP 120.00
Local Processing - 21 minutes
Posting
period - 10 days
Page 210
4. Registration of Live Birth (d. Delayed registration of birth with legitimation) This service caters to filing and registration of Certificates of Live Birth of children who were born illegitimate but whose parents got married thereafter. Registered beyond the reglementary period or beyond 30 days from the time of birt.
Office or Division: Municipal Civil Registrar's Office Classification: Simple Type of transaction: External
Who may avail: Parent/s or authorized representative CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Cetificate of Live Birth duly prepared and accomplished by the records officer of hospitals, lying-in clinics, birthing homes and barangay secretaries within Maramag, Bukidnon
From Records Sections of Hospitals, Lying-in Clinics, and Birthing Homes and Barangay LGUs within Maramag
2. If indigent, barangay certification of indigency.
From Records Sections of Hospitals, Lying-in Clinics, and Birthing Homes and Barangay LGUs within Maramag
3. Negative Certification of Birth (NSO/PSA) if child is already 5 years old and above.
Barangay LGUs.
4. Marriage Certificate of Parents
5. Affidavit for delayed registration of birth with two dis-interested persons
6. Joint Affidavit of Legitimation
7. Advisory of Marriages/CENOMAR of Parents
Two of the following documents that state the facts of birth:
1. Baptismal Certificate 2. Earliest School Record (Form 137) 3. Income Tax Return of Parents 4. Medical Records 5. Certification from the barangay
stipulating the facts of birth of the child.
6. Immunization Card showing the facts of birth of the child.
7. Police or NBI Clearance 8. Voter’s Certification 9. Marriage Certificate
- Religious Organization - School - Personal copy - Hospital - Barangay LGU - Barangay LGU - Police Station - Commission on Elections
- Owner’s copy/PSA
- Owner’s copy/PSA
Page 211
10. Employment record, insurance policy and other records with facts of birth.
Owner ‘s copy/employer/personal transaction
CLIENTS STEPS
AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Submits accomplished Certificate of Live Birth (COLB) and other requirements, then, pays prescribed fees at the Municipal Treasurer's Office.
1. Receive the documents for evaluation
Beyond 1 month to 1 year
from time of birth (Forms
and Processing) - Php 180.00
7 Minutes MCRO Personnel Municipal Civil
Registrar’s Office
After 1 year from
time of birth
(Forms and
Processing)- Php 360.00
2. Wait for at least 10 days for the posting of application
2. Process the application for posting and post the said notice at the Bulletin Board for a period of not less than ten (10) days.
None 10 Days MCRO Personnel Municipal Civil
Registrar’s Office
3. Presents Official Receipt and gets copy of registered COLB.
3. Assigns registry number to COLB, enters the affidavit/s in the Legal Instrument registry and assigns registry number/s; and routes COLB for signatures.
None
10 Minutes MCRO Personnel
Municipal Civil Registrar’s Office
3.1 Sign the COLB. None
3 Minutes MCRO Personnel Municipal Civil
Registrar’s Office
3.2 Segregates COLB copies and gives copy to parent or representative.
None
1 Minute MCRO Personnel
Municipal Civil Registrar’s Office
Page 212
TOTAL: PHP 180.00/ 360.00
Local Processing - 21 minutes
Posting
period - 10 days
Page 213
5. Registration of Live Birth (e. Out of town Reporting of facts of Birth) This service caters to filing and registration of Certificates of Live Birth of children who were born illegitimate but whose parents got married thereafter. Registered beyond the reglementary period or beyond 30 days from the time of birth.
Office or Division: Municipal Civil Registrar's Office Classification: Simple Type of transaction: External
Who may avail: Parent/s or authorized representative CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Cetificate of Live Birth duly prepared and accomplished by the records officer of hospitals, lying-in clinics, birthing homes and barangay secretaries within Maramag, Bukidnon
From Records Sections of Hospitals, Lying-in Clinics, and Birthing Homes and Barangay LGUs within Maramag
2. If indigent, barangay certification of indigency.
From Records Sections of Hospitals, Lying-in Clinics, and Birthing Homes and Barangay LGUs within Maramag
3. Negative Certification of Birth (NSO/PSA) if child is already 5 years old and above.
Barangay LGUs.
4. Marriage Certificate of Parents
5. Affidavit for delayed registration of birth with two dis-interested persons
6. Joint Affidavit of Legitimation
7. Advisory of Marriages/CENOMAR of Parents
Two of the following documents that state the facts of birth:
1. Baptismal Certificate 2. Earliest School Record (Form 137) 3. Income Tax Return of Parents 4. Medical Records 5. Certification from the barangay
stipulating the facts of birth of the child.
6. Immunization Card showing the facts of birth of the child.
7. Police or NBI Clearance 8. Voter’s Certification 9. Marriage Certificate
- Religious Organization - School - Personal copy - Hospital - Barangay LGU - Barangay LGU - Police Station - Commission on Elections
- Owner’s copy/PSA
- Owner’s copy/PSA
Page 214
10. Employment record, insurance policy and other records with facts of birth.
Owner ‘s copy/employer/personal transaction
2. Additional requirements for illegitimate child
a. Affidavit to use the surname of the father to be executed by the mother of the child and be notarized.
Forms are available at the Local Civil Registrar's Office, Records Sections of Hospitals, Lying-in Clinics, and Birthing Homes, Barangay LGUs within Maramag and notary public.
b. If the father of the child executes the Affidavit of Acknowledgement/ Admission of Paternity in a separate sheet, the said affidavit shall also be notarized.
Forms are available at the Local Civil Registrar's Office, Records Sections of Hospitals, Lying-in Clinics, and Birthing Homes, Barangay LGUs within Maramag and notary public.
c. Private Handwritten Instrument (PHI) of the father of the child if, upon registration, the father is already dead.
Executed by the father of the child prior to the former's death
CLIENTS STEPS
AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Submits accomplished Certificate of Live Birth (COLB) and other requirements, then, pays prescribed fees at the Municipal Treasurer's Office.
1. Receive the documents for evaluation
PHP 360.00
7 Minutes MCRO Personnel Municipal Civil
Registrar’s Office
2. Purchase a Postal Money Order or Courier Peso Pack to be sent to the concerned LCRO for processing and miscellaneous fees. Present the proof of purchase/ OR to person in-charge.
2. Receives the proof/PMO to be sent to the concerned LCRO for processing and miscellaneous fees
PMO-Php 500.00
2 Minutes MCRO Personnel Municipal Civil
Registrar’s Office
Page 215
3. Wait for at least 10 days for the posting of application
3. Post the Notice of Posting at the Bulletin Board for a period of not less than ten (10) days.
None
10 Days MCRO Personnel Municipal Civil
Registrar’s Office
4. After the posting period and after the approval of application, sends the documents to the concerned LCRO of the birth place of the client for registration through post office or courier.
4. Prepares the Certificate of Live Birth and its attachments and route for signature
Mailing fee-Php 145.00
20 Minutes MCRO Personnel Municipal Civil
Registrar’s Office
4.1 Reviews and signs the documents.
None
3 Minute MCRO Personnel Municipal Civil
Registrar’s Office
4.2 Office personnel shall contact thru mobile phone or send thru mail to the concerned registrant when the registered document arrives. After, the employee releases the registered document to the customer.
Out of town LCRO-
Processing- 3 months
(estimated)
MCRO Personnel Municipal Civil
Registrar’s Office
TOTAL: PHP 1,005.00
Local Processing - 33 minutes
Out of town
LCRO-Processing-
3 months (estimated)
Page 216
6. Registration of Applications for Marriage License and Issuance of Marriage License As requisite for marriage, each of the contracting parties must file separate sworn applications for Marriage License with the proper local civil registrar of the place where either or both of the contracting parties reside. Marriage licenses are valid in any part of the Philippines for a period of 120 days from the date of issue. They are deemed automatically cancelled if the contracting parties have not yet gotten married within this period.
Office or Division: Municipal Civil Registrar's Office Classification: Highly Technical Type of transaction: External
Who may avail: Parent/s or authorized representative CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Both or any of the couple must be a resident of Maramag
Personal Appearance before the Municipal Civil RegistrarLGUs within Maramag
2. Birth/Baptismal Certificate Personal copy
3. At least two (2) valid ID of couple/applicants
Personal copy
4. Parental Advice (for applicants between 21 to 25 years old)
Parents shall personally appear at the Municipal Civil Registrar's Office for subscription or at the local civil registrar where the parents reside.
5. Parental Advice (for applicants between 21 to 25 years old)
Parents shall personally appear at the Municipal Civil Registrar's Office for subscription or at the local civil registrar where the parents reside.
6. Passport and Certificate of Legal Capacity to Marry (for foreigners) in English Language.
Own Consulate/Embassy Office of foreigner in the country
7. Divorce/Court Decree/Certificate of Finality (if divorced/annulled). For foreigners, divorce documents must be translated to English Language if they're non-English.
Personal copy or from court.
8. Certificate of No Marriage (for both applicants)
Philippine Statistics Authority
9. Pre-Marriage Counseling Attendance/Certificate
Population Development Office at MHO-Maramag
10. Tree Planting Certificate Barangay LGU
11. Death Certificate of previous spouse (if widow/widower).
Personal copy or transcription/ certified copy from LCRO/ PSA
Page 217
CLIENTS STEPS
AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Submit the required documents for evaluation
1. Receives the documents for evaluation.
None 5 Minutes MCRO Personnel Municipal Civil
Registrar’s Office
2. Obtain and Fill up Application Form for Marriage License (Form 90)
2. Gives and guides the couple in filling up the form. Prepares needed attachments such as advice or consent.
None 15 Minutes MCRO Personnel
Municipal Civil Registrar’s Office
3. Submit filled out form, sign its sworn statement and pays prescribed fees at the Municipal Treasurer's Office
3. Receives and assess the Form and attached documents. LCR administers oath and employee in-charge registers the Application for Marriage License after, advices the customer to pay prescribed fees at the MTO
Application with
Ordinary PMC - Php
770.00
Application with
Special PMC - Php 1,920.00
With
Foreigner partner -
Php 3,080.00
10 Minutes MCRO Personnel Municipal Civil
Registrar’s Office
4. Get claim/return slip with schedule for return.
4. Issues claim/return clip.
None
1 Minute MCRO Personnel
Municipal Civil Registrar’s Office
5. Wait for at least 10 days for the posting of application
5. Processes the application for posting and post the said notice at the Bulletin Board for a period of not less than ten (10) days.
None 10 Days
Page 218
6. Approach In-charge for evaluation of additional requirements (those unsubmitted during application). After, obtain Marriage License at the Municipal Treasurer's Office. Note: Issuance of Marriage License will be upon completion of requirements such as CENOMAR, Tree Planting and Pre-Marriage Couselling Certificates (for those who have yet submitted the said requirements during application).
MCRO In-charge post a note of approval in the Application of Marriage License as basis for the issuance of Marriage License by the MTO In-charge. Advises clients to submit their license to their preferred solemnizing officer after its issuance. MTO In-charge issues Marriage License.
PHP 602.00
3 Minutes MCRO Personnel/MTO
Personnel Municipal Civil
Registrar’s Office/ Municipal
Treasurer’s Office
TOTAL: Depends on the
preferences of
customer/s
Local Processing
- 34 minutes
Posting
period - 10 days
Page 219
7. Issuance of Certificate of Marriage/ to be solemnized by the Municipal Mayor.
This service caters to preparation and issuance of Certificate of Marriage for Couples whose wedding will be solemnized by the Municipal Mayor.
Office or Division: Municipal Civil Registrar's Office Classification: Simple
Type of transaction: External Who may avail: Couple who want to get married within Maramag, Bukidnon
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Marriage License Personal Copy
2. Application for Marriage License Personal Copy
3. List of Sponsors Personal List
CLIENTS STEPS
AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Arranges schedule of wedding at the Municipal Mayor's Office, Maramag, Bukidnon
1. Employee in-charge inputs name in the schedule
None 5 Minutes Administrative Aide IV
Municipal Mayor’s Office- BAO
2. Submits the required documents for evaluation and pays prescribed fees at the Municipal Treasurer's Office
2. Receives the marriage license, application and other attached documents and reviews documents for consistency/ sufficiency and advices the customer to pay prescribed fees at the MTO
Ordinary Schedule -
Php 600.00
10 Minutes MCRO Personnel
Municipal Civil Registrar’s Office
Special Schedule -
Php 1,200.00
15 Minutes MCRO Personnel Municipal Civil
Registrar’s Office
Sponsors - Php
100.00 each
5 Minutes MTO Personnel
Municipal Treasurer’s Office
2.1 Prepares Certificate of Marriage.
3. Presents the OR and claims the Certificate of Marriage
3. Issues Certificate of Marriage
1 Minute MCRO Personnel Municipal Civil
Registrar’s Office
TOTAL: Depends on the
preferences of
customer/s
36 Minutes
Page 220
Municipal Social Welfare and Development Office
External Services
Page 221
1. Assistance for Physical Restoration (Assistive Devices)
Assistance for Physical Restoration is given to indigent Persons with Disability to help them purchase assistive devices as a means of support for their walking
Office or Division: Municipal Social Welfare & Development Office
Classification: Simple Type of transaction:
G2G – Government to Government G2C – Government to Client
Who may avail: Indigent Persons with Disability (PWD) CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. PWD ID Persons with Disability Affairs Office (PDAO)
2. Medical Certificate (1 copy) Hospital
3. Barangay Certificate (1 copy) Barangay Hall CLIENT STEPS AGENCY
ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Proceed to the MSWDO and sign in to the office logbook
1. Give the logbook to the client
None 1 Minute Social Welfare Assistant/Social
Welfare Aide Municipal Social
Welfare & Development
Office
2. Submit all the required documents to the service provider
2. Accept, check and verify submitted documents
None 1 Minute Social Welfare Assistant/Social
Welfare Aide
Municipal Social Welfare &
Development Office
3. Cooperate with the service provider and provide appropriate and relevant information
3. Interview, assess and establish eligibility of clients
None 1 Minute Social Welfare Assistant/Social
Welfare Aide
Municipal Social Welfare &
Development Office
4. Wait while the financial documents are being prepared
4. Prepare case report, voucher and other supporting documents for processing and approval
None 25 Minutes Social Welfare Assistant/Social
Welfare Aide Municipal Social
Welfare & Development
Office
Page 222
4.1 Approve the Certificate of Eligibility and recommend financial assistance for the local chief executive’s approval
None 3 Minutes Municipal Social Welfare and Development
Officer Municipal Social
Welfare & Development
Office
5. Sign the General Intake Sheet, Certificate of eligibility and receive the DV/PCV and supporting documents
5. Record in the logbook and release voucher and supporting documents
None 1 Minute Social Welfare Assistant/Social
Welfare Aide Municipal Social
Welfare & Development
Office
6. Fill up the feedback form then proceed to Municipal Budget Office
6. Collect and file the feedback form
None 2 Minutes Social Welfare Assistant/Social
Welfare Aide
Municipal Social Welfare &
Development Office
TOTAL: None 34 Minutes
Page 223
2. Certificate of Indigency
A Certificate of Indigency is a document that is required by the Philippine government or a private institution as proof of an individual's financial situation. The certificate is often required to avail of government services (i.e. educational scholarships, medical assistance.
Office or Division: Municipal Social Welfare & Development Office Classification: Simple Type of transaction:
G2C – Government to Client
Who may avail: Indigent families CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Certificate of Indigency from the Punong Barangay
Barangay Hall where the client reside
2. Any Valid ID
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Submit all the requirements to the service provider
1. Receive, check and verify completeness of documents submitted
None 1 Minute Social Welfare Assistant/
Social Welfare Aide/Social Welfare
Officer I
Municipal Social Welfare &
Development Office
2. Cooperate with the service provider for the scheduling of home visits/collateral information
2. Conduct home visit/collateral information (Home visit is mandatory for clients needing legal services from Public Attorney’s Office)
None 10 Minutes for collateral information
and 1 day for home visit
Social Welfare Assistant/
Social Welfare Aide/Social Welfare
Officer I
Municipal Social Welfare &
Development Office
3. Provide appropriate and relevant information
3. Interview, assess client and administer GIS
None 15 Minutes Social Welfare Assistant/Social
Welfare Aide/Social Welfare Officer I Municipal Social
Welfare & Development
Office
Page 224
3.1 Prepare and encode Certificate of indigency
None 2 Minutes Social Welfare Assistant/
Social Welfare Aide/Social
Welfare Officer I Municipal Social
Welfare & Development
Office
3.2 Review and sign certificate of indigency
None 1 Minute Municipal Social Welfare &
Development Officer
Municipal Social Welfare &
Development Office
4. Receive the Certificate of indigency and fill up the feedback form
4. Release Certificate of Indigency and file the feedback form
None 2 Minutes Social Welfare Assistant/
Social Welfare Aide/Social
Welfare Officer I Municipal Social
Welfare & Development
Office
TOTAL: None 31 minutes for collateral
information and 1 day for home
visit
Page 225
3. Counseling This is conducted to Children-At-Risk, Children-In-Conflict with the Law, Parents or Guardians and any vulnerable person who committed an offense or being offended to let him/her reveal his/her feelings.
Office or Division: Municipal Social Welfare & Development Office Classification: Simple Type of transaction:
G2C – Government to Citizens
Who may avail: - Children at Risk (CAR) - Children in Conflict with the Law (CICL) - Parents or Guardian - Vulnerable Individual
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
None None CLIENT STEPS AGENCY
ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Proceed to service provider and provide information regarding his/her problem
1. Conduct interview and intake information given by the client
None 5 Minutes Social Welfare Aide Municipal Social
Welfare & Development
Office
2. Proceed to counseling room to disclose his/her problem
2. Listen/record and allow clients to ventilate ill feelings
None 45 Minutes Social Welfare Officer I
Municipal Social Welfare &
Development Office
3. Listen and weigh out things
3. Provide guidance
None 15 Minutes Social Welfare Officer I
Municipal Social Welfare &
Development Office
4. Cooperate to the service provider for the disclosure of the session or possible referral to other agency
4. Conclude the session or refer the client to appropriate agency
None 5 Minutes Social Welfare Officer I
Municipal Social Welfare &
Development Office
Page 226
5. Fill up the feedback form then submit to the service provider
5. Collect and file the feedback form
None 2 Minutes Social Welfare Assistant/
Social Welfare Aide
Municipal Social Welfare &
Development Office
TOTAL: None 1 hour & 12 minutes
Page 227
4. Emergency Shelter Assistance Emergency Shelter Assistance is given to families/individuals who are victims of natural or man-made calamities for the rehabilitation of their damaged houses.
Office or Division: Municipal Social Welfare & Development Office Classification: Simple
Type of transaction:
G2C – Government to Client
Who may avail: Indigent Individuals/Families
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Barangay Certificate that client is a victim of natural/man made calamity or Disaster report from MDRRMO/BFP
Barangay Hall/MDRRMO/BFP
2. Picture of the damaged house CLIENT STEPS AGENCY
ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Proceed to MSWDO and sign in the office’s log book
1. Give the logbook to the client
None 1 Minute MSWDO Personnel Municipal Social
Welfare & Development
Office
2. Submit all the required documents (2 copies each) to the service provider
2. Check and verify submitted documents
None 1 Minute Social Welfare Assistant/Social
Welfare Aide
Municipal Social Welfare &
Development Office
3. Cooperate with the service provider and provide appropriate and relevant information
3. Interview, assess and establish eligibility of clients
None 1 Minute Social Welfare Assistant/Social Welfare Aide/
Municipal Social Welfare &
Development Office
4. Sign the General Intake Sheet and Certificate of eligibility
4. Prepare case report, voucher and other supporting documents for processing and approval
None 25 Minutes Social Welfare Assistant/Social
Welfare Aide Municipal Social
Welfare & Development
Office
Page 228
4.1 Approve the Certificate of Eligibility and recommend financial assistance for the local chief executive’s approval
None 3 Minutes Municipal Social Welfare and Development
Officer Municipal Social
Welfare & Development
Office
5. Sign the General Intake Sheet, Certificate of eligibility and receive the DV/PCV and supporting documents
5. Record in the logbook and release voucher and supporting documents
None 1 Minute Social Welfare Assistant/Social
Welfare Aide Municipal Social
Welfare & Development
Office
6. Fill up the feedback form then proceed to Municipal Budget Office
6. Collect and file the feedback form
None 2 Minutes Social Welfare Assistant/Social
Welfare Aide
Municipal Social Welfare &
Development Office
TOTAL: None 34 Minutes
Page 229
5. Family Case Work A family-entered approach aims to help families resolve their problems and restoring family relationship.
Office or Division: Municipal Social Welfare & Development Office –Bahay Pag-asa Classification: Simple
Type of transaction:
G2C – Government to Client
Who may avail: Families who are in difficult situation
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
None None
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Proceed to Bahay Pag-asa and sign in the client’s log book
1. Give the logbook to the client
None 1 Minute Social Welfare Aide
Bahay Pag-asa/Municipal
Social Welfare & Development
Office 2. Cooperate with service provider and provide appropriate and relevant information
2. Interview, Assess and establish rapport to the client
None 10 Minutes Social Welfare Officer III/
Social Welfare Officer I/
Social Welfare Aide
Bahay Pag-Asa/Municipal
Social Welfare & Development
Office
3. Disclose the problem and issue encountered within the family to the service provider
3. Listen and record the disclosure of the client
None 30 Minutes Social Welfare Officer III/
Social Welfare Officer I/
Social Welfare Aide
Bahay Pag-Asa/Municipal
Social Welfare & Development
Office
4. Cooperate with the service provider in planning or resolving the problem
4. Address the problem or issue; create an intervention plan
None 30 Minutes Social Welfare Officer III/
Social Welfare Officer I
Bahay Pag-asa/Municipal
Social Welfare & Development
Office
Page 230
5. Sign the Intake Sheet and Intervention Plan
5. Record and file the documents
None 1 Minute Social Welfare Officer III/Social Welfare Officer I
Bahay Pag-asa/Municipal
Social Welfare & Development
Office
6. Cooperate in the termination of the case
6. Terminate the case
None 10 Minutes Social Welfare Officer III/Social Welfare Officer I
Bahay Pag-asa/Municipal
Social Welfare & Development
Office
7. Fill up the feedback form then submit to service provider
7. Collect and file the feedback form
None 2 Minutes Social Welfare Officer III/Social Welfare Officer I
Bahay Pag-asa/Municipal
Social Welfare & Development
Office
TOTAL: None 1 Hour and 24 Minutes
Page 231
6. Issuance of Clearance to minor travelling within the country either
alone or traveling with a person other than his/her parents or those exercising parental authority and legal custody of the child The MSWDO will conduct interview and assessment to the minor and his/her companion to ensure that the travel is valid and with authority of his/her parents.
Office or Division: Municipal Social Welfare & Development Office Classification: Simple
Type of transaction:
G2C – Government to Client
Who may avail: - Indigent Individuals/Families - Other person except from his/her parents or those
exercising parental authority and legal custody of the child
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. 2 copies of Birth Certificate of the minor (Original & Photocopy)
Local Civil Registrar (LCR) or Philippines Statistics Authority (PSA)
2. Barangay Clearance Stating that the Punong Barangay has Knowledge about the minor’s travel
Barangay Hall
3. Written parental consent attested by Punong Barangay
Barangay Hall
4. ID card of minors (Original & Photocopy)
5. ID card of authorized person to accompany the child
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Proceed to the office and sign in the client’s logbook
1. Give the log book to the client
None 1 Minute Social Welfare Aide Municipal Social
Welfare & Development
Office
2. Submit all required documents to service provider
2. Accept and review the documents submitted
None 2 Minutes Social Welfare Officer III
Municipal Social Welfare &
Development Office
3. Cooperate with the service provider and provide relevant information needed
3. Interview and assess the client
None 5 Minutes Social Welfare Officer III
Municipal Social Welfare &
Development Office
Page 232
3.1 Encode and sign the clearance
None 30 Minutes Social Welfare Aide/Social
Welfare Assistant/Municipal Social Welfare &
Development Officer
Municipal Social Welfare &
Development Office
4. Receive the clearance and fill up the feedback form
4. Release the clearance to the client and file the feedback form
None 2 Minutes Social Welfare Officer III
Municipal Social Welfare &
Development Office
TOTAL: None 41 Minutes
Page 233
7. Social Case Study Reports (SCSR) and Case Summary Report (CSR) except for court related cases Social Case Study Report is required by charitable institutions, government hospitals and non-government organization that provide services to clients and patients.
Office or Division: Municipal Social Welfare & Development Office Classification: Simple Type of transaction:
G2C – Government to Citizens
Who may avail: - Indigent Individuals/Families - Families whose members have serious/debilitating diseases
or disability CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Referrals Slip From Hospital
2. Certificate of Indigency From barangay where the client reside
3. Statement of Account Hospital
4. Medical Abstract Hospital
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Proceed to MSWDO and submit all the requirements for the issuance of SCSR
1. Receive, check and verify completeness of documents submitted
None 1 Minute Social Welfare Assistant/Social Welfare Officer I Municipal Social
Welfare & Development
Office
2. Provide appropriate and relevant information
2. Interview, assess client and administer GIS
None 5 Minutes Social Welfare Assistant/Social Welfare Officer I Municipal Social
Welfare & Development
Office
3. Provide a sketch of the location of your house
3. Schedule the conduct of home visit with the client (If necessary)
None 1 Day Social Welfare Assistant/Social Welfare Officer I Municipal Social
Welfare & Development
Office
Page 234
4. Wait for the preparation of SCSR
4. Prepare and encode SCSR
None 30 Minutes Social Welfare Assistant/Social Welfare Officer I
Municipal Social Welfare &
Development Office
4.1 Review and sign SCSR
None 2 Minutes Municipal Social Welfare &
Development Officer
Municipal Social Welfare &
Development Office
5. Receive the SCSR and sign in the logbook & fill up the feedback form
5. Record in the logbook and release SCSR and file the feedback form
None 2 Minutes Social Welfare Aide/Social
Welfare Assistant/Social Welfare Officer I Municipal Social
Welfare & Development
Office
TOTAL: None 1 day & 40 Minutes
Page 235
Office of the Municipal Health External Services
Page 236
1. Conduct consultation and treatment of patients Treatment of ailing patients has to have a thorough history taking, requires necessary laboratories and treatment.
Office or Division: Municipal Health Office -OPD Classification: Simple
Type of transaction:
G2C – Government to Client
Who may avail: All Citizens
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Information Tract Record Municipal Health Office
2. Philhealth ID or MDR Philhealth Office
3. Official Receipt Municipal Health Office –Dental Aide Section
CLIENTS STEPS
AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Approach the frontline service personnel and ask for assistance
1. Instruct Client to log his/her information on the client logbook and give priority number.
None 1 Minutes Nursing Aide Administrative Aide
Midwife MHO
1.1 Encode the data of the patients.
None 3 Minutes Nursing Aide Administrative Aide
Midwife MHO
2. Proceed to the vital sign section and present ITR.
2. Get the vital signs and chief complaints.
None 5 mins. Nursing Aide/Nurses/Midwif
e/Midwife Aide MHO
3. Proceed to the OPD or Doctors clinic for consultation
3. Receive the ITR and consult patient after thorough history taking and physical examination and encoded to IClinicsys
100.00 for
consultation of
nonPHIC clients
and free for 4Ps , NHTS, DepEd
Personnel < Senior
citizen
15 minutes
Doctor/Nurses MHO
Page 237
and PWDS
4. Proceed to laboratories to get the required laboratory examinations
4. conduct of the required laboratory examinations by Med.tech and Staff
Appropriate fees
collected
18 minutes
Med.Tech MHO
5. Back to OPD or Doctor’s clinic with laboratories.
5. Provision of treatment and referral to other hospital if needed 5.1 Prescription of drugs.
None 15 minutes Doctor/Nurses
MHO
6. Proceed to drug room
6. Provision of therapeutic medicine (free for 4Ps, NHTS, DepEd Personnel < Senior citizen and PWDS) and prescription of drugs not available.
None
2 minute
Pharmacy Aide MHO
6.1 Encode all datas to I clinicys
None 2 minutes Pharmacy Aide Nurses
Admin Aide MHO
TOTAL: PHP 100.00
1 Hour
Page 238
2. Issuance of Medical Certificate MHO attends to medicolegal cases and issues medico-legal cases and issues Medico-legal reports to the chief of police, fiscal or judge
Office or Division: Municipal Health Office Classification: Simple
Type of transaction:
G2C – Government to Client
Who may avail: All citizens who are a victim of medico legal issues
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Police requests for the issuance of death certificates
A PNP officer hands
CLIENTS STEPS
AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Approach the frontline service personnel and asks for the assistance/instruction and hands in the Police Request.
1. Encode the data of the clients in the Iclinicys
None 3 Minutes Nursing Aide Administrative Aide
Midwife MHO
2. Proceed to the OPD to check the vital signs, (BP, HR,RR, Temp, Height, Weight and etc).
2. Vital signs check
None 3 Minutes Nursing Aide Administrative Aide
Midwife/Nurses MHO
3.Proceed to the MHO
3. Conduct history taking, Physical examination and to proceed to the laboratory department.
None 25 Minutes Medical Technologist
MHO
3.1 To get the necessary laboratories (grams’ staining, urinalysis, CBC.
None 5 minutes
Medical Technologist
MHO
4.Patients hands in the laboratory result
4. Attach the laboratory result
None 3 Minutes
Med.Tech MHO
5.Physical examination findings are recorded
5. The clerk encodes the findings in the
100.00 but free
for
5 Minutes MHO/Clerk Municipal Health
Office
Page 239
medico-legal certificate referral to other hospital if needed
VAWC clients
6.Medicolegal certificate is issued
6. Medicolegal is given to client
None
2 minute
MHO Personnel MHO
TOTAL: PHP 100.00
48 Minutes
Page 240
3. Attendance to the Court Calls MHO acts as a medico-legal expert in cases attended as medicolegal cases
Office or Division: Municipal Health Office Classification: Complex
Type of transaction:
G2G – Government to Government
Who may avail: Clients who had undergone medico-legal issues.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Subpoena issued by court A PNP officer hands in the subpoena by the court
CLIENTS STEPS
AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. PNP officer hands in the subpoena
1.Clerk gets the data of the client
None 3 Minutes Clerk Municipal Health
Office
2. The MHO reviews the data filed
2.Waits for the schedule of court hearing
None 3-6 Months MHO Personnel
Municipal Health Office
3. MHO attends to the court call as requested
3. Bring the data of the client for use in the interrogation of the cases.
Magna Carta on
fees
3 Hours MHO Personnel Municipal Health
Office
TOTAL: None 3-6 Months, 3 Hours and 3
Minutes
Page 241
4. Issuance of Medical Certificate for OJT, Employment and for camping/game purposes. Conduct of physical examination to clients for purpose of employment, on the job training and for student’s camping and games purposes to assess if the clients is fit to work.
Office or Division: Municipal Health Office
Classification: Simple Type of transaction:
G2C – Government to Citizen
Who may avail: Clients who need the medical certificate as physically/medically fit to work.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
CBC, Urinalysis, Chest X-Ray, Bloodtyping, Sputum examination and Drug test
Hospital or laboratory department that provides the service
CLIENTS STEPS
AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Approach the frontline service personnel and ask for assistance and priority number
1. The frontline service personnel encoded the data to the Electronic Medical Records.
None 3 Minutes Nursing Aide Administrative Aide
Midwife
Municipal Health Office
2. Proceed to OPD for vital signs checking
2. Vital signs checked
None 5 Minutes Nursing Aide/Nurses/Midwif
e/Midwife Aide Municipal Health
Office
3.Proceed to the MHO
3. History taking, physical examinations are done and put in writing/encoded
None
15 Minutes MHO Personnel Municipal Health
Office
3.1 Clerk makes the medical certificate and let the MHO signs the cert.
None
3 Minutes Clerk Municipal Health
Office
Page 242
4. Clients pay the necessary fee with Official receipt
4. Receive the official receipt and gave the certificate to clients
PHP 100.00
3 Minutes Clerk Municipal Health
Office
5. Clients received the Medical certificate
TOTAL: PHP 100.00
29 Minutes
Page 243
5. Conduct of Post-Mortem Examination and Issuance of Death Certificate of the Dead Person MHO Acts as the Medico-legal officer of the municipality and as such when a cadaver is seen, the conduct of a postmortem exam will be done.
Office or Division: Municipal Health Office
Classification: Complex Type of transaction:
G2C – Government to Citizen
Who may avail: Clients who need the medical certificate as physically/medically fit to work.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
CBC, Urinalysis, Chest X-Ray, Bloodtyping, Sputum examination and Drug test
Hospital or laboratory department that provides the service
CLIENTS STEPS
AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Approach the frontline service personnel and ask for assistance and priority number
1. The frontline service personnel encoded the data to the Electronic Medical Records.
None 3 Minutes Nursing Aide Administrative Aide
Midwife
Municipal Health Office
2. Proceed to OPD for vital signs checking
2. Vital signs checked
None 5 Minutes Nursing Aide/Nurses/Midwif
e/Midwife Aide Municipal Health
Office
3.Proceed to the MHO
3. History taking, physical examinations are done and put in writing/encoded
None
15 Minutes MHO Personnel Municipal Health
Office
3.1 Clerk makes the medical certificate and let the MHO signs the cert.
None
3 Minutes Clerk Municipal Health
Office
Page 244
4. Clients pay the necessary fee with Official receipt
4. Receive the official receipt and gave the certificate to clients
PHP 100.00
3 Minutes Clerk Municipal Health
Office
5. Clients received the Medical certificate
TOTAL: PHP 100.00
29 Minutes
Page 245
6. Issuance of Death Certificate for clients who died at home All home death should be registered
Office or Division: Municipal Health Office Classification: Simple Type of transaction:
G2C – Government to Client
Who may avail: All dead persons that died as not a natural death that are seen by the MHO
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Certification from the barangays or affidavit form 2 disinterested persons attesting to the death and duly sworn-in by the lawyer.
From the Barangay From the Lawyer
2. Death certificate form Local Civil Registrar/Barangay
CLIENTS STEPS
AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Proceed to the encoder for the verbal autopsy
1.Encode asks for questions relating to the death and encode it to the system
None 5 Minutes Administrative Aide
Municipal Health Office
2. Proceed to the MHO with result generated upon the verbal autopsy
2. MHO after thorough investigation get/fill in the death certificate and signs it.
None 2 Minutes Doctor Municipal Health
Office
3. Proceed to the Local Civil Registrar
3. Local Civil Registrar register the death
None
8 Minutes Clerk
Municipal Health Office
TOTAL: None 15 Minutes
Page 246
7. Conduct of Prenatal Services Pregnant women are required to have at least 4 prenatal check-ups (1 for the first and second trimester and 2 or more for the third trimester)
Office or Division: Municipal Health Office
Classification: Simple Type of transaction:
G2C – Government to Client
Who may avail: All Pregnant Women CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Prenatal Record Barangay Health Station/Maramag RHU CLIENTS STEPS
AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Approach the frontline service a personnel and asks for assistance instruction.
1. Gets the Target Client List
None 5 Minutes Clerk Municipal Health
Office/RHM’s
2. Proceed to Maramag Birthing Home or Barangay Health Station staff for vital signs taking including the fundic height and fetal heart beat and do leopold’s maneuver, if warranted
2. Do the vital signs checking the Fetal heart beat, fundic height and leopold’s maneuver after history taking (G1, LMP, EDC).
None 30 Minutes Midwife/Nursing Aide/Doctor/Med.T
ech
Municipal Health Office
If necessary, Ultrasound scanning
None 2 Hours Midwife/Nursing Aide/Doctor/Med.T
ech Municipal Health
Office
3.Proceed to laboratory department
3. Do the required laboratory tests
*Payment Schedule
8 Minutes MHO Personnel/Clerk Municipal Health
Office
4.Back to Maramag Birthing Home or Barangay Health Station
4. Examines the laboratory results and provide necessary vitamin supplementation and possible treatment of illness that might
*Payment Schedule
5 Minutes Midwife/Nursing Aide/Doctor
Municipal Health Office
Page 247
occur along the course of pregnancy and refer to higher centers (hospital for high risks pregnancies with referral form).
5. Received the vitamins or proceed to hospital for further management
TOTAL: None 3 Hours 40 Minutes
Page 248
Local Economic Enterprise Office
External Services
Page 249
1. Application and Approval of Transfer of Stall Rights Application and approval of transfer of rights is issued to Maramag Commercial Center stallholders, Vendors and clients. Application and approval of transfer of rights is Multi stage processing.
Office or Division: Local Economic Enterprise Office
Classification: Simple Type of Transaction: G2G - Government to Client
Who may avail: Maramag Commercial Center-Stallholders/Vendors/Clients
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter of intent, Clearance for transfer of stall rights and list of documentary requirements.
Administrative Assistant I Administrative Section Local Economic Enterprise Office
2. Consent of the LEEO manager LEEO Manager Local Economic Enterprise Office
3. Photocopy of valid ID Prep by Client
4. Photocopy of latest LEEO Certification
Administrative Aide IV Billing Section Local Economic Enterprise Office
5. Photocopy of business permit Prep by Client
6. Assessment of bill Administrative Aide IV Billing Section Local Economic Enterprise Office
7. OR of full payment of arrears (if applicable)
Revenue Collection Clerk Collection Section Local Economic Enterprise Office
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Proceed to the Supply Officer and ask order Slip
1. Interview the nature of concerns and services need by the client and refer to the personnel in-charge of the particular operation
None 5 minutes Administrative Aide IV
Local Economic Enterprise Office
2. Request for transfer of stall rights
2. Initial Consent & evaluation of documents
None 10 minutes LEEO Manager Local Economic Enterprise Office
3. Present Letter of Intent and Personal appearance of stallholder (transferor) &
3. Actual Registration of Application of transfer through signing of LEEC record book,
None 30 minutes Administrative Assistant I
Local Economic Enterprise Office
Page 250
applicant (transferee)
submission & verification of documentary requirements
4. Request for assessment & full payment of arrears in the billing section
4. Issuance of receipt reflecting full payment of arrears & unpaid balances
Wet and Dry Market: Fruit Stall-30.00 Veg. Stall-30.00 Dried Fish-30.00 Rice- 60.00 Meat – 30.00 Fish – 30.00 Food Court Stalls- 100.00 Public Movable Stalls-10.00 School Side Stalls-50.00 Dry Goods/Ukay-ukay Ukay-ukay-100.00 Cell. Assecesories-50.00 Perimeter Building 24 sq.m – 5,000.00 36 sq.m – 7,500.00
30 minutes Clerk II Local Economic Enterprise Office
5. Submission of OR of full Payment of Arrears
5. Takes photocopy of Official receipt signifying full payment of arrears, attached it to the clients LEEO file and informs the clients on the
None 30 minutes Administrative Assistant I
Local Economic Enterprise Office
Page 251
schedule of the next LEEC Regular Meeting
6. Wait for the Approval of application
6. Submit and Present the Request/Documents to the Local Economic Enterprise Office for approval
None 7 days (paused-
clock)
LEEO Manager Local Economic Enterprise Office
7. Returns on the scheduled date of approval or upon receipt of Notice of LEEC Approval
7. Issuance of notice of approval for transfer of rights within three (3) days after the LEEC Regular Meeting and furnish copies of notices to outgoing stallholder and incoming stall occupant
None 1 hour Administrative Assistant I
Local Economic Enterprise Office
8. Applicant Returns to the LEEC Secretary upon receipt of notice and submits of a duly notarized affidavit of waiver executed by and between the Stall holder and the applicant
8. Accepts & files Notarized Waiver and endorses the client to the Collection Clerk for the payment of occupancy fee & LEEO certification of transfer of rights
None 30 minutes Administrative Assistant I
Local Economic Enterprise Office
9. Full payment of occupancy fee & LEEO Certification of transfer of rights at the Collectors desk
9. Accepts full payment of occupancy fee & LEEO Certification of transfer of rights
Occupancy fees: Ukay-
ukay & accessories small stalls: PHP 3, 000
Small: Fish, Meat, Vegetables & dried fish tables: PHP 5,000
15 minutes Collection Clerk Local Economic Enterprise Office
Page 252
Stalls (10 Sqm. & below): PHP 10,000.00
Stalls (10sqm. above) PHP 20, 000
Certification of approval of transfer of rights: PHP 150.00
10. Presents Official Receipts of full payment of occupancy fee & certification fee
10.Issuance of certificate of approval of transfer of rights and hands it to client as proof of completion of transaction
None 30 minutes Administrative Assistant I
Local Economic Enterprise Office
11. Received the certificate of occupancy and sign the transaction book and accomplish feedback form
11.Retrieve the feedback form
None 5 minutes Administrative Aide IV
Local Economic Enterprise Office
TOTAL 7 Days, 4 Hours, 5 Minutes
Page 253
2. Conduct Ante-Post Mortem and Delivery of Carcass Conduct ante-post mortem and delivery of carcass is provided to Maramag Public
Wet-Market stallholders and constituents of Maramag.
Office or Division: Local Economic Enterprise Office
Classification: Simple Type of Transaction:
G2C - Government to Clients
Who may avail: Maramag Public Wet-Market Stallholders and Constituent of Maramag
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
None
Meat Inspector Administrative Section Slaughterhouse Enterprise Division Local Economic Enterprise Office
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Proceed Municipal Slaughterhouse. Bring the animals subject for inspection
1. Record the presented animals subject for inspection
None 5 minutes Clerk II Local Economic Enterprise Office
2. Submit the proof of ownership (for cattle) and Wait for the delivery of carcass to the Public Market
2.1. Conduct Ante mortem and record the weights and other vital information seen on the animals presented.
None 30 minutes Meat Inspector
Local Economic Enterprise Office
2.2 Bring the animals ready for slaughter to the stunning box
None 10 minutes Butcher Local Economic Enterprise Office
2.3 Then put the butchered animals into the scalding bath for dehairing, removal of offals, singeing and weighing
None 30 minutes Butcher Local Economic Enterprise Office
2.4 Conduct Post-mortem.
None 10 minutes Meat Inspector Local Economic Enterprise Office
Page 254
Carcasses not good for human consumption must be condemned.
2.5 Loading and deliver Carcasses to the Recipient in the Public Market
None 35 minutes Meat Delivery Aide
Local Economic Enterprise Office
3. Received the carcasses delivered and wait for the assigned collectors for the issuance of Official Receipts and Fill up the received Forms
Record the delivered carcasses
None 10 minutes Meat Delivery Aide
Local Economic Enterprise Office
TOTAL 1 Hour, 25 Minutes
Page 255
3. Issuance of All Kinds of Certifications This certification is issued to Maramag Commercial Center- Stallholders/Vendors/Clients who requested to secure this document.
Office or Division: Local Economic Enterprise Office
Classification: Simple Type of Transaction:
G2C - Government to Client
Who may avail: Maramag Commercial Center-Stallholders/Vendors
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Official Receipt for payment of certification
Collection Clerk Revenue Collection Section Public Market Enterprise Division Local Economic Enterprise Office
(DESCRIPTION OF CERTIFICATION: Occupancy, Non-delinquency, Installation of Electric Meter; Installation of Water Utilities Meter, Business residency, Termination of Business Establishment, Special Certifications as requested by the LEEO Manager / Client, All other certifications as requested by the client and / or LEEO Manager.)
LEEC Secretary/Administrative Assistant Local Economic Enterprise Office
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Sign in the client log book and ask the Information Desk in-charge
1.1. Interview the nature of concerns and services need by the client and refer to the personnel in-charge of the particular operation
None 5 Minutes Personnel in-charge in the
Information Desk/ Local Economic Enterprise Office
1.2. Check the person requesting if there are no delinquents and violations
None 5 Minutes Clerk I Local Economic Enterprise Office
Page 256
2. Proceed to the Revenue Collection Clerk for the Payment of certification fee
2. Issuance of official receipt
PHP 120.00
5 Minutes LDRRMO III/ MDRRMO
3. Present Official receipt to LEEC Secretary
3. Preparation of certification and attachment of OR for endorsement to the LEEO Manager
None 30 Minutes Administrative Assistant
Local Economic Enterprise Office
4. Wait for the signing of LEEO Certification
4. Signing of LEEO Certification
None 5 Minutes LEEO Manager Local Economic Enterprise Office
5. Presents the signed Certification to the LEEC Secretary
5. Take one (1) copy of the certification for endorsement to the respective designated billing clerk and hands out a copy to the client which completes the transaction. Request the client to accomplish the Feedback form
None 10 Minutes LEEC Secretary Local Economic Enterprise Office
6. Receive copy of signed Certification and accomplish feedback form
6. Retrieve the feedback form
None 5 Minutes Clerk I Local Economic Enterprise Office
TOTAL PHP 120.00
1 Hour 5 and Minutes
Page 257
4. Issuance of Bills and Notices The issuance of bills and notices are issued to Local Economic Enterprise Office stallholders. Issuance of Bills and Notices is Multi stage processing.
Office or Division: Local Economic Enterprise Office Classification: Highly Technical
Type of Transaction: G2C - Government to Clients Who may avail: Local Economic Enterprise Office Stallholders
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Liquidation Report Printed Reports from ETRACS
Revenue Collection Clerk II Collection and Record Section Local Economic Enterprise Office
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Sign in the client log book and ask the Information Desk in-charge
1. Interview the nature of concerns and services need by the client and refer to the personnel in-charge of the particular operation
None 5 minutes Administrative Aide IV
Local Economic Enterprise Office
1.1 Wait on the delivery schedule for regular monthly billing and notices distribution
None None 22 days (paused-clock)
Administrative Aide IV
Local Economic Enterprise Office
2. Proceed to Billing Section
2. Prepare the billing notices reflecting the amount
None 30 minutes Administrative Aide II
Local Economic Enterprise Office
3. Received the Billing notice and proceed to revenue collection clerk for payment
3.Received the amount reflected in bills/notices and request the client to accomplish the Feedback form
None 5 minutes Collection Clerk Local Economic Enterprise Office
4. Receive copy of signed Certification and accomplish feedback form
4.Retrieve the feedback form
None 5 minutes Administrative Aide II
Local Economic Enterprise Office
TOTAL 22 days, 45 minutes
Page 258
5. Issuance of Cash Tickets for Stall Rental, Comfort room Usage
and other Fees. The issuance of Cash tickets for stall rental, Comfort room usage and other fees is issued to Local Economic Enterprise Office stallholders/Travellers/By-passer/Clients.
Office or Division: Local Economic Enterprise Office Classification: Simple
Type of Transaction: G2C - Government to Clients Who may avail: Maramag Commercial Center Stallholders/Travelers/By-
passer /Clients
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
Use of facilities Ticket Checker Revenue Collection Clerk Collection and Record Section Local Economic Enterprise Office
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Proceed to Local Economic Enterprise Office (Terminal Ticket Booth/Comfort Room)
1. Review the services needed
None 2 minutes Ticket Checker
Local Economic Enterprise Office
1.2. Wait in your own stall (for daily stall rental)
2. Pay corresponding rental/fees and secure cash tickets
2. Collect the fees and issue cash tickets
Parking Fees: Motorela/Motor
cab (passenger): PHP 5/trip
Private cars and service vehicles: PHP 10(up to 2 hrs)
Passenger Jeepneys: PHP 20 (up to 2 hrs)
Cargo Trucks /Delivery Van: PHP 30(up to 2 hrs)
3 minutes
Administrative Aide I
Local Economic Enterprise Office
Page 259
Passenger Bus: PHP 100 (up to 2 hrs.)
Prime mover: PHP 100 ( up to 2 hrs)
Terminal Fees: Coaster: PHP
20 (Bukidnon, Wao, Cagayan de Oro City)
Medium: PHP 25 (Bukidnon, Wao, Cagayan de Oro City)
Big: PHP 40 (Cagayan de Oro City to Bukidnon, vice versa) :PHP 50 ( Wao and Cotabato, Cagayan de Oro to Davao city, vice versa)
Taxi, PUJ & Van: PHP 15 (inter municipality)
PUJ: PHP 10 (within Maramag)
Multicab : PHP 5 (within Maramag)
Public Toilet Usage: For urinating:
PHP3 For defecating:
PHP 5 Tissue Paper:
PHP 1.00 / pc Stall Rental Fee: Dried Fish:
PHP 30
Page 260
Vegetable: PHP 30
Fruits: PHP 30 Sidewalk and
Temporary Stalls: PHP 10/day
Sidewalk with tent: PHP 40/day
TOTAL 5 Minutes
Page 261
6. Issuance of Cash Tickets/Official Receipts for the Use of Slaughterhouse and Facilities. The issuance of Cash Tickets/Official receipts for the use of Slaughterhouse and facilities is issued to Maramag Commercial Center stallholders, Constituent of Maramag and other neighboring Municipalities/Cities.
Office or Division: Local Economic Enterprise Office Classification: Simple
Type of Transaction: G2C - Government to Clients Who may avail: Maramag Commercial Center Stallholders, Constituent of
Maramag and other neighboring Municipalities/Cities
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Daily Slaughtered Animals report Proof of Ownership (1 Copy)
Administrative Aide IV Meat Inspector Administrative Section Slaughterhouse Enterprise Division Local Economic Enterprise Office
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Proceed Municipal Slaughterhouse Office and verbally ask the Information Desk.
1. Review the services needed and refer to personnel in-charge
None 5 minutes Clerk II
Local Economic Enterprise Office
2. Wait for the designated Collectors for the issuance of Official receipts in Public Market Stall
Review, compute and issue Official receipts of the slaughtered animals for their corresponding fees
None 10 minutes RCC Local Economic Enterprise Office
3. Pay corresponding fees and secure Official Receipts/Cash Tickets
2. Collect the fees and issue Official Receipts/Cash Tickets
Stockyard Fee and Holding Pen Cattle:
PHP 30/head/day
Hog: PHP 20/head/day
Sheep/Goat: PHP 10/head/day
10 minutes Revenue Collection Clerk Local Economic Enterprise Office
Page 262
Poultry: PHP 10/head/day
Permit to Slaughter & Slaughter Fee Cattle:
PHP 50/head
Hog: PHP 25/head
Goat/Sheep: PHP 25/head
Ante - Mortem Cattle:
PHP 15/head
Hog: PHP10/head
Goat/Sheep: PHP 5/head
Poultry: PHP 5/head
Post - Mortem Cattle:
PHP 0.50/kilo
Hog: PHP 0.50/kilo
Poultry: PHP 5.00/head
Issuance of Ownership/Transfer for Large Cattle Ownership Total: PHP 232
Page 263
Ownership fee: PHP 150
Form: PHP 5
Educational Support Program Fee: PHP 50
Sanitary Service Fee: PHP 25
Livestock Development Fee : PHP 2
Transfer Total: PHP 237 Form:
PHP 10 Education
al Support Program Fee: PHP 50
Sanitary Service Fee: PHP 25
Livestock Development Fee:
PHP 2 Boarding Fees Large
Animals: PHP 200/extra day
Page 264
Hog PHP 150/extra day
Goat PHP 100/extra day
Meat Delivery Fees by carcass weight CATTLE 100 kg
below PHP 50
101 – 199 kg.: PHP 75
200 above: PHP 100
HOGS 50 kg.
below: PHP 25
51 -100 kg.: PHP 50
100-199 kg.: PHP 75
200 kg /Boars & Culled: PHP 100
Butcher’s Fee & Other charges HOGS Lechon
Size: PHP 100
Regular Size: PHP 150
Page 265
150 – 200 kg.: PHP 200
201 & Above: PHP 300
CATTLE 200 kg.:
PHP 200 300 kg.:
PHP 300 400 kg.:
PHP 400 500 kg.:
PHP 500 CLEANING OF HIDES: PHP5 OFFAL CLEANING Hogs:
PHP 15 Cattle :
PHP 30 Post Abattoir Inspection Fee DRESSED CHICKEN 1Kg-
200Kg: 0.50/Kg
In excess of 200g: 0.25/Kg
PROCESSED MEAT 1Kg-
200Kg: PHP 0.50/Kg
In excess of 200g: PHP 0.25/Kg
FRESH AND FROZEN MEAT
Page 266
1Kg- 200Kg: PHP 0.50/Kg
In excess of 200g: PHP 0.25/Kg
TOTAL 25 Minutes
Page 267
7. Issuance of Lease Contracts
The issuance of Lease Contract is issued to Maramag Commercial Center Stallholders.
Office or Division: Local Economic Enterprise Office Classification: Complex
Type of Transaction: G2C - Government to Clients Who may avail: Local Economic Enterprise Office Stallholders
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Certificate of Occupancy (1 copy) Clerk II Records and Billing Section Local Economic Enterprise Office
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Sign in the client log book and ask the Information Desk in-charge
1. Interview the client and refer to the Billing Section
None 5 minutes Administrative Aide IV
Local Economic Enterprise Office
2. Proceed to the Billing section and present the Certificate of Occupancy
2. Review the documents presented and prepare the Lease of Contract
None 30 minutes Clerk II Local Economic Enterprise Office
3. Hand over the Contract to the Local Economic Enterprise Manager
3. Assist clients for contract signing with the Local Economic Enterprise Manager
None 10 minutes Clerk II LEEO Manager
Local Economic Enterprise Office
4. Wait for the notice after the processing of Lease Contract
4. Submit the contract to the Municipal Treasurer and Municipal Mayor and notify client after the completion of signatories
None 3 days (paused-clock)
Clerk II Local Economic Enterprise Office
5. Go to the billing section and get the lease of contract notarized
5. Release the Lease of Contract to the client after registering it to the record book
None 10 Minutes Clerk II Local Economic Enterprise Office
6. Bring back the Lease of
6. Takes one copy of Lease Contract and
None 5 minutes Clerk II
Local Economic Enterprise Office
Page 268
Contract to the LEEO Billing in-charge after notary
affixed received and request the client to accomplish the Feedback form
7. Received a copy of Lease Contracts and accomplish feedback form
7. Retrieve the feedback form
None 5 minutes Clerk II Local Economic Enterprise Office
TOTAL 3 Days, 1 Hour, 5 Minutes
Page 269
8. Issuance of Official Receipts for Stall Rental and Space Rental
The issuance of Official Receipts for stall rental and space rental is issued to Maramag Commercial Center Stallholders and clients.
Office or Division: Local Economic Enterprise Office Classification: Simple
Type of Transaction:
G2C - Government to Clients
Who may avail: Maramag Commercial Center Stallholders and Clients
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Lease of Contract (1 copy) Certificate of Occupancy (1 copy)
Ticket Checker Clerk II Records and Billing Section Local Economic Enterprise Office
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID PROCESSING TIME
PERSON RESPONSIBLE
1. Sign in the client log book and ask the Information Desk in-charge
1. Review the services needed and refer to the Billing Section
None 5 minutes Administrative Aide IV
Local Economic Enterprise Office
1.1. Wait in your own stalls( for daily stall rental)
2. Pay corresponding fees and secure Official Receipts/Cash Tickets
2. Collect the daily stall and space rental fee and issue official receipts
Stall Rental Fee: Meat and Poultry:
PHP 30/day Fish and Marine
Products: PHP 30/day
PERIMETER STALL: 36 Sq.m: PHP
7, 500 /month 24 Sq.m: PHP
5, 000 /month UKAY-UKAY &
CP Accessories Big Stall: PHP
3,000/month Small: PHP
1,500/month Food Court 1&2:
PHP 100/day
10 minutes
Collection Clerk Local Economic Enterprise Office
Page 270
Rice Stalls: PHP 60/day
School Side Stalls: PHP 40/day DELIVERY FEE: more than 10
wheeler truck: PHP 200/delivery
ten (10) wheeler truck: PHP 100/ delivery
six (6) wheeler heavy trucks: PHP 50/ delivery
four (4) wheelers / others: PHP 20/delivery SPACE RENTAL: Carnivals shows,
Circuses & the like: PHP 35 per square meters per two-week duration
Ukay-ukay and Dry Goods: PHP 25 per square meters per week duration
Exhibition & Promotions: PHP 20 per square meters on the first day and PHP 10 per square meters on succeeding day
TOTAL 15 minutes
Page 271
9. Response Queries and Complaints Relative to Local Economic Enterprise Office Operation Responding queries and complaints from Stallholders of Maramag Commercial Center and constituents of Maramag relative to Local Economic Enterprise Office Operation.
Office or Division: Local Economic Enterprise Office Classification: Complex
Type of Transaction: G2C - Government to Clients Who may avail: Local Economic Enterprise Office Stallholders
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Certificate of Occupancy (1 copy) Clerk II Records and Billing Section Local Economic Enterprise Office
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Proceed to the Information Desk and ask Request Slip or website or phone number to where the complaints/queries submitted
1. Interview the client and verify nature of query/complaints
None 5 minutes Administrative Aide IV
Local Economic Enterprise Office
2. Submit the Request Slip to the information Desk and wait further instruction
2. Get the details of the queries/complaints and refer it to the personnel in-charge of the particular operation
None 5 minutes Administrative Aide IV
Local Economic Enterprise Office
3. Proceed to the personnel in-charge
3.1. Draft recommendation and act on to address the problems
None 30 minutes Market Supervisor II/ Administrative
Assistant/ Administrative Aide
IV / Computer Operator/ Revenue Collection
Clerk/ Local Economic
Enterprise Council Secretary
Local Economic Enterprise Office
Page 272
3.2. If the resolution of filed or presented complaints/queries is not within the capacity of the personnel in-charge, indorse the same to the proper authority
None 7 days (Paused-
clock)
Local Economic Enterprise Council /
LEEO Manager Local Economic Enterprise office Municipal Mayor Municipal Mayor’s
Office
3.3. Notify the Client/Respondent of the query/complaint for the result and request the client to accomplish the Feedback form
None Administrative Assistant I
Local Economic Enterprise Office
4. Received a copy of Lease Contracts and accomplish feedback form
4. Retrieve the feedback form
None 5 minutes Clerk II Local Economic Enterprise Office
TOTAL None 7 Days, 45 Minutes
Page 273
Office of the Local Economic Enterprise
Internal Services
Page 274
1. Issuance and Control of Maintenance and Office Supplies The maintenance and Office Supplies are issued to Local Economic Enterprise
Office CR Collectors, Utility Workers and Office Staff and Personnel.
Office or Division: Local Economic Enterprise Office Classification: Simple
Type of Transaction:
G2G - Government to Government
Who may avail: CR Collectors, Utility Workers and Office Staff and Personnel
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Order Slip (1 copy)
Clerk II (Supply In-charge) Administrative Section Public Market Enterprise Division Maramag Integrated Land Transport Terminal Enterprise Division Maramag Public Slaughterhouse Enterprise Division Local Economic Enterprise Office
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Proceed to the Supply Officer and ask order Slip
1. Issue an Order slip
None 5 minutes Clerk II (Supply In-charge)
Local Economic Enterprise Office
2. Wait for the release of the supplies and materials
2. Record the details of the ordered materials in the Transaction book for monitoring
None 10 minutes Clerk II (Supply In-charge)
Local Economic Enterprise Office
3. Received the supplies and sign the transaction book
3. Retrieve the transaction book
None 2 minutes Clerk II (Supply In-charge)
Local Economic Enterprise Office
TOTAL 17 minutes
Page 275
2. Remittances of Daily Collection
The Local Economic Enterprise Office daily collections will be remitted by CRs Collectors, Stall Rental Collectors and other operations collectors to the Liquidating Officer.
Office or Division: Local Economic Enterprise Office Classification: Simple
Type of Transaction: G2G - Government to Government Who may avail: Local Economic Enterprise Office Collectors
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Withdrawal Slip (1 Copy) Liquidation Report Report of Collections and Deposits (RCDs)
Revenue Collection Clerk II Revenue Generation Division Local Economic Enterprise Office
Enhanced Tax Revenue Assessment and Collection System (ETRACS).
Revenue Collection Clerk II (Liquidating Officer-Designate) Accounting Clerk II Local Economic Enterprise Office
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Visit the ETRACS and encode the details of daily collection
None None 20 minutes Revenue Collection Clerk
II Administrative
Aide II (Collector) Ticket Checker Local Economic Enterprise Office
2. Present the Printed RCDs/Individual Daily Collection Reports for Liquidation to Liquidating Officer
2. Review the details of collection Report for approval and Collect the amount of collection after verification. Sign the Liquidation Reports.
None 10 minutes Accounting Clerk II
Revenue Collection Clerk
II (Liquidating
Officer In-charge) Local Economic Enterprise Office
3. Proceed to Municipal Treasurer Office/Liquidating Officer assigned in withdrawal of Cash Tickets and or Official receipts
None None 3 minutes Accounting Clerk II
Revenue Local Economic Enterprise Office
TOTAL 33 minutes
Page 276
3. Issuance of Cash Tickets and Official Receipts
The Cash Tickets and Official Receipts are issued to Collectors relative to the Local Economic Enterprise Operations
Office or Division: Local Economic Enterprise Office Classification: Simple
Type of Transaction: G2G - Government to Government Who may avail: Local Economic Enterprise Office Collectors
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Withdrawal Slip (1 copy)
Revenue Collection Clerk II (Liquidating Officer) Revenue Generation Division Local Economic Enterprise Office
Liquidation Report (1 copy)
Revenue Collection Clerk II Municipal Treasurers Office
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Proceed to the Liquidating Officer and Present your Liquidation Report and ask Order Slip
1. Accept and verify the liquidation report and issue withdrawal slip
None 10 minutes Revenue Collection Clerk II (Liquidating
Officer)
Local Economic Enterprise Office
2. Proceed to Municipal Treasurers Office and Withdraw Cash Tickets/Official receipts for LEEO Operations
2. Release the Accountable Forms and Register the transactions through Record Books. Request the client to accomplish the Feedback form
None 10 minutes Revenue Collection Clerk
II Municipal
Treasurers Office
3. Received the cash tickets and official receipts and sign the transaction book and accomplish feedback form
Retrieve the feedback form
None 5 minutes Revenue Collection Clerk
II Municipal
Treasurers Office
TOTAL 25 minutes
Page 277
4. Preparation and Processing of Payrolls
Preparation and processing of payrolls includes only on Local Economic Enterprise Council Honorarium, Safety Assistance and Takay payrolls.
Office or Division: Local Economic Enterprise Office Classification: Simple
Type of Transaction: G2G - Government to Government Who may avail: Local Economic Enterprise Council, LEEO personnel
qualified for safety allowance and LEEO personnel charged as TAKAY.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Attendance Sheet of Local Economic Enterprise Council meeting
Administrative Assistant I Administrative Section Local Economic Enterprise Office
Daily Time Records/Logbook (Description of Payrolls: Local Economic Enterprise Council Honorarium, Safety Assistance and Takay payrolls)
Computer Operator II Process Server/ Administrative Aide I Administrative Section Local Economic Enterprise Office
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Submit the LEEC Attendance/Daily Time Records/photocopy of Logbooks to the Administrative Section
1. Accept and verify the details reflected in Attendance sheet and Daily Time Records/photocopy of Logbooks
None 5 minutes Computer Operator II
Local Economic Enterprise Office
2. Wait the completion of disbursement voucher
2.1 Prepare the Payroll for signature by the LEEO Manager
None 5 minutes Computer Operator II
Local Economic Enterprise Office
2.2 Submit and process financial documents to the concerned offices for control and approval. Request the client to accomplish the Feedback form
None 1 day Process Server/ Administrative
Aide I Local Economic Enterprise Office
Page 278
3. Accomplish feedback form
3. Retrieve the feedback form
None 2 minutes Administrative Aide I
Local Economic Enterprise Office
TOTAL 1 Day, 12 Minutes
Page 279
5. Preparation and Processing of Financial Documents The documents of Local Economic Enterprise Office shall be prepared and process by the Computer Operator II, Process Server and Administrative Aide II.
Office or Division: Local Economic Enterprise Office Classification: Highly Technical
Type of Transaction: G2G - Government to Government Who may avail: Local Economic Enterprise Personnel and Staff, Preparation
and Processing of Financial Documents.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Annual Procurement Plan Approved Annual Operating Budget Purchase Request Official Receipts
Computer Operator II Process Server/ Administrative Aide I
Administrative Section Local Economic Enterprise Office
CLIENT STEPS AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
2. Proceed to Administrative Section and present the document needed for Voucher
1. Record the request and present to the Local Economic Enterprise Manager for consent
None 5 minutes Computer Operator II /
Administrative Aide I
Local Economic Enterprise Office
3. Wait for the notice on the completion of documents submitted
2. Prepare the financial documents
None 10 minutes Computer Operator II
Administrative Aide I
Local Economic Enterprise Office
4. Wait the completion of disbursement voucher
3.1 Prepare the Payroll for signature by the LEEO Manager
None 5 minutes Computer Operator II
Administrative Aide I
Local Economic Enterprise Office
3.2 Wait for the checks prepared by the Municipal Treasurer Office
None 30 days (paused-clock)
Process Server Local Economic Enterprise Office
3.3 Notify the recipient and
None 1 day Process Server
Page 280
Release the check and request the client to accomplish the Feedback form
Local Economic Enterprise Office
4. Receive the documents and checks and accomplish feedback form
4.1 Retrieve the feedback form
None 2 minutes Administrative Aide I
Local Economic Enterprise Office
TOTAL 31 Days, 22 Minutes
Page 281
Office of the Municipal Environment and
Natural Resources
External Services
Page 282
1. Issuance of Tree Cutting Certification
This Certification is issued to Tree Growers/ planters who requested to utilize and or harvest planted trees for personal use or commercial purposes in support to the Cutting Permit application to be filed at the Department of Environment and Natural Resources.
Office or Division:
Municipal Environment and Natural Resources Office
Classification: Simple
Type of Transaction:
G2C-Government to Client
Who may avail: Tree plantation owners, Tree Growers
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
1. Original Letter request To be prepare by the requesting individual
1. Barangay Certification (where the trees are located)
Secure from the respective barangay where the trees requested for cutting are situated
1. Photocopy of Proof of Ownership (OCT, TCT, Deed of Sale, Stewardship Contract/ Tenurial Instrument)
Photocopying machine station at the Municipal Hall
2. One piece Documentary stamp tax BIR station at the Municipal Hall CLIENTS STEPS
AGENCY ACTIONS FEES TO
PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Proceed to the Municipal Environment and Natural Resources Office – Forest and Natural Resources Management Division and present the requirements to the frontline service provider
1. Receive, evaluate the requirements presented and check for the completeness
None 5 minutes Forest Aide/ Admin. Aide- Municipal Environment and Natural Resources Office
1.1 Conduct on-site inspection ,Geotagging and inventory of trees
None 1 day Forest Aide/ Admin. Aide- Municipal Environment and
Page 283
applied for cutting as schedule and agreed by the client
Natural Resources Office
1.2 Prepare inspection and inventory report for review by the MENRO
None
1 hour and 30 minutes
Forest Aide/ Admin Aide/ MENRO- Municipal Environment and Natural Resources Office
1.3 Prepare Cutting Certification for the signing official
None
15 minutes Forest Aide/ Admin Aide - Municipal Environment and Natural Resources Office
1.4 Review and sign the cutting certification
None
10 minutes Municipal Mayor/ MENRO Designate Municipal Mayor’s Office Municipal Environment and Natural Resources Office
1.5 Retrieve signed Cutting Certification from the approving officer
None
15 minutes Forest Aide/ Admin Aide -
Municipal Environment and Natural Resources Office
1.6 Present the signed Cutting Certification to the client and have it affix the documentary stamp on appropriate portion
None
2 minutes Forest Aide/ Admin Aide -
Municipal Environment and Natural Resources Office
1.7 Prepare and issue Order of Payment
None 5 minutes Forest Aide/ Admin Aide - Municipal Environment and Natural Resources Office
2. Proceed to the Municipal Treasurer’s Office for the payment
Php 120.00
15 minutes Revenue Collection Clerk Municipal Treasurer’s Office
Page 284
3. Proceed to MENR Office and present the Official Receipt
3.Affix OR number and date of payment to the Certification
None 3 minutes Forest Aide/ Admin Aide - Municipal Environment and Natural Resources Office
4. Accomplished feedback mechanism form
4.Record the Cutting Certification and provides feedback mechanism form to the client to be filled-up
None 5 minutes Forest Aide/ Admin Aide - Municipal Environment and Natural Resources Office
3. Receive the Certification and affix signature on the Logbook and drop the feedback mechanism form in the designated drop box
5.Issued Cutting Certification and retrieve the accomplished feedback mechanism form
None 5 minutes Forest Aide/ Admin Aide - Municipal Environment and Natural Resources Office
Total: Php 120.00
1 day 2 hours 50 minutes
Page 285
2. Issuance of Solid Waste Certification
This Certification is issued to business operators engage in businesses in his/her compliance to the program implementation on proper solid waste management.
Office or Division: Municipal Environment and Natural Resources Office Classification: Simple
Type of Transaction:
G2G- Government to Client
Who may avail: All business operators
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Solid Waste endorsement from respective Barangay
Barangay Solid Waste Management Coordinator of where the client resides
2. Barangay Clearance Barangay
3. Attendance to Solid waste orientation seminar
Municipal Environment and Natural Resources Office
CLIENTS STEPS AGENCY ACTIONS FEES TO
PAID
PROCESSING TIME
PERSON RESPONSI
BLE
1. Proceed to the Municipal Environment and Natural Resources Office-Pollution Control Management Division and present the filled up application form for Business License and the requirements to the service provider
1. Receive, evaluate the requirements presented and check for the completeness
None 5 minutes Environmental Mgt. Aide/
Admin Aide - Municipal
Environment and Natural Resources
Office
1.1 verify records if the business operator/s has violations and /or issued with citation tickets
1.2 If has unsettled citation tickets, prepare and issue order of payment for the corresponding penalty and the
None 15 minutes Environmental Mgt. Aide/
Admin Aide -
Municipal Environment and Natural Resources
Office
Page 286
payment for the Solid Waste Certification to the MTO
2. Receive and settle Order of Payment to the Municipal Treasurer’s Office
Php 120.00
and fines (if it has)
15 minutes Revenue Collection Clerk
Municipal Treasurer’s
Office
3. Present the issued Official Receipt to the service provider for recording
3. records the payment made by the client
None 3 minutes Environmental Mgt. Aide/
Admin Aide - Municipal
Environment and Natural Resources
Office 3.1 prepare Solid
Waste Certification for the signing official
None 15 minutes Environmental Mgt. Aide/
Admin Aide - Municipal
Environment and Natural Resources
Office
3.2 Review and sign the clearance
None 10 minutes MENRO Designate Municipal
Environment and Natural Resources
Office
4. Accomplished feedback mechanism form
4. Record the Solid Waste Clearance and provides feedback mechanism form to the client to be filled-up
None 3 minutes Environmental Mgt. Aide/
Admin Aide -
Municipal Environment and Natural Resources
Office
5. Receive the Solid Waste Clearance and drop the feedback mechanism form in the designated drop box
5. Issue the Solid Waste Clearance and retrieve the accomplished feedback mechanism form
None 3 minutes Environmental Mgt. Aide/
Admin Aide - Municipal
Environment and Natural Resources
Office
Total Php 120.00
1 hour 9 minutes
Page 287
3. Issuance of Environmental Clearance This Clearance is issued to business proponent/ operators engage in businesses or
projects that are environmentally critical or has high potential for significant negative
environmental impact and to be located in an environmentally critical areas or
environmentally-sensitive such that significant environmental impacts are expected
Office or Division: Municipal Environment and Natural Resources Office Classification: Simple
Type of Transaction:
G2G- Government to Client
Who may avail: All person, companies engage in businesses that are covered under the Philippine Environmental Impact Statement System (PEISS) that governs all environmentally critical projects and environmentally critical areas.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Barangay Clearance/ barangay Certification
Barangay where the business is located
2. Attendance to Solid waste orientation seminar
Municipal Environment and Natural Resources Office
3. Attendance to Solid waste orientation seminar
Municipal Environment and Natural Resources Office
4. Photocopy of Environmental Compliance Certificate (ECC)/ Certificate of Non-coverage (CNC), if applicable
DENR-EMB R10
5. Photocopy of Discharge Permit, if applicable
DENR-EMB R10
6. Photocopy Water Right, if applicable NWRB 7. Photocopy Permit to Operate, if applicable DENR-EMB R10
8. Photocopy of Log Supply Contract, if applicable
DENR
9. Photocopy Wood Processing Plant Permit, if applicable
DENR
10. Photocopy Hazardous Waste Transporter Permit, if applicable
DENR
CLIENTS STEPS AGENCY ACTIONS FEES TO
PAID
PROCESSING TIME
PERSON RESPONSI
BLE
1. Proceed to the Municipal Environment and Natural Resources Office-Pollution Control Management Division and present the filled up application
1. Receive, evaluate the requirements presented and check for the completeness
None 5 minutes Environmental Mgt. Aide/
Admin Aide Municipal
Environment and Natural Resources
Office
Page 288
form for Business License and the requirements to the service provider
1.1. verify records if the business operator/s has violations and /or issued with citation tickets
none 5 minutes Environmental Mgt. Aide/
Admin Aide Municipal Environment and Natural Resources Office
1.2. If has unsettled citation tickets, prepare and issue order of payment for the corresponding penalty to the MTO
none 5 minutes Environmental Mgt. Aide/
Admin Aide Municipal Environment and Natural Resources Office
2. Receive and settle Order of Payment to the Municipal Treasurer’s Office
Varies accdng to fines
15 minutes Revenue Collection Clerk
Municipal Treasurer’s
Office 3. Present the issued
Official Receipt to the service provider for recording
3. records the payment made by the client
None 3 minutes Environmental Mgt. Aide/
Admin Aide -
Municipal Environment and Natural Resources
Office 3.1 Arrange schedule of
on- site inspection with the business owner or representative
None 3 minutes Environmental Mgt. Aide/
Admin Aide - Municipal
Environment and Natural Resources
Office
4. accompany the inspectorate team in the conduct of on-site inspection
4. Conduct actual on-site inspection
None 1 day Environmental Mgt. Aide/
Admin Aide - Municipal
Environment and Natural
Page 289
Resources Office
4.1 Prepare inspection report for review by the MENRO
None
1 hour and 30 minutes
Environmental Mgt. Aide/ Admin Aide - Municipal Environment and Natural Resources Office
4.2 Prepare Environmental Clearance for the signing official
None
15 minutes Environmental Mgt. Aide/ Admin Aide - Municipal Environment and Natural Resources Office
4.3 Review and sign the Environmental Clearance
None
10 minutes Municipal Mayor/ MENRO Designate
Municipal Mayor’s Office Municipal Environment and Natural Resources Office
4.4 Retrieve signed Environmental Clearance from the approving officer
None
15 minutes Environmental Mgt. Aide/ Admin Aide -
Municipal Environment and Natural Resources Office
4.5 Present the signed Environmental Clearance to the client and have it affix the documentary stamp on appropriate portion
None
2 minutes Environmental Mgt. Aide/ Admin Aide - Municipal Environment and Natural Resources Office
4.6 Prepare and issue Order of Payment
None 5 minutes Environmental Mgt. Aide/ Admin Aide - Municipal Environment and Natural
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Resources Office
5. Proceed to the Municipal Treasurer’s Office for the payment
Php 120.00
15 minutes Revenue Collection Clerk Municipal Treasurer’s Office
6. Proceed to MENR Office and present the Official Receipt
3.Affix OR number and date of payment to the Clearance
None 3 minutes Environmental Mgt. Aide/ Admin Aide - Municipal Environment and Natural Resources Office
7. Accomplished feedback mechanism form
4.Record the Environmental Clearance and provides feedback mechanism form to the client to be filled-up
None 5 minutes Environmental Mgt. Aide/ Admin Aide - Municipal Environment and Natural Resources Office
4. Receive the Certification and affix signature on the Logbook and drop the feedback mechanism form in the designated drop box
5.Issued Environmental Clearance and retrieve the accomplished feedback mechanism form
None 5 minutes Environmental Mgt. Aide/ Admin Aide - Municipal Environment and Natural Resources Office
Total : PHP 120.00
1 day 3 hours 35 minutes
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4. Withdrawal/Release Form for Planting Materials/ Seedlings This withdrawal/ release form is issued to the individual farmers requesting for a
planting materials.
Office or Division: Municipal Environment and Natural Resources Office
Classification: Simple (Non-Business) Type of Transaction:
G2G- Government to Client
Who may avail: Farmers with available land area for to be planted with forest, fruit-bearing and ornamental trees.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter of intent/ request Requesting individuals
2. Photocopy of Land proof of ownership Requesting individuals
CLIENTS STEPS AGENCY ACTIONS FEES TO PAID
PROCESSING TIME
PERSON RESPONSI
BLE
1. Proceed to the Municipal Environment and Natural Resources Office-Forest and Natural Resources Management Division and inquire how to avail Reforestation/ agro-forestation project, planting materials/ seedlings and other related services.
1. Interview, assist and provide vital information about the project and the availability of planting materials/ seedlings
None 5 minutes Environmental Mgt. Aide/ Forest Aide Municipal Environme
nt and Natural
Resources Office
2. If inputs and services requested is available, prepare and submit letter of intent/ request address to the Municipal Mayor thru the MENRO
2. Receive, review submitted documents and forward letter request to the Office of the Mayor for approval
None 10 minutes Environmental Mgt. Aide/ Forest Aide Municipal Environme
nt and Natural
Resources Office
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2.1 Retrieve, records approved requests
None 10 minutes Environmental Mgt. Aide/ Forest Aide Municipal Environme
nt and Natural
Resources Office
2.2 Arrange schedule for on- site inspection with the requesting individual
None 5 minutes Environmental Mgt. Aide/ Forest Aide Municipal Environme
nt and Natural
Resources Office
3. Accompany, assist the inspectorate team in the validation of the area for planting.
3. Conduct On-site inspection of the area for proper geo-tagging and validation of the requested number of planting materials and documentation
None 1 day Environmental Mgt. Aide/ Forest Aide Municipal Environme
nt and Natural
Resources Office
3.1 Prepare inspection report with possible recommendations
None 2 hours Environmental Mgt. Aide/ Forest Aide Municipal Environme
nt and Natural
Resources Office
3.2 Prepare seedlings Withdrawal and Release Form to be signed by the requesting person and provides feedback mechanism form to the client to be filled-up
None 15 minutes Admin. Aide
Municipal Environme
nt and Natural
Resources Office
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4. Receive and sign the withdrawal form
4. Retrieve the signed Form for approval by the MENRO Designate
None 15 minutes Admin. Aide
Municipal Environme
nt and Natural
Resources Office
4.1 Present the approved withdrawal and release form to the requesting person
None 5 minutes Admin. Aide
Municipal Environme
nt and Natural
Resources Office
5. Receive the approved Withdrawal Form and drop the feedback mechanism form in the designated drop box
5 Issue the approved withdrawal form and retrieve the accomplished feedback mechanism form
None 15 minutes Environmental Mgt. Aide/
UW
Municipal Environme
nt and Natural
Resources Office
6. Proceed to the Plant Nursery and present to the Nursery In-charge the approved withdrawal/ released form.
6. Records and release the requested planting materials
None 15 minutes Environmental Mgt. Aide/
UW
Municipal Environme
nt and Natural
Resources Office
Total: None 1 day 3 hours 37 minutes
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FEEDBACK AND COMPLAINTS MECHANISM
How to send a feedback? Answer the client feedback form and drop
it at the designated Public Assistance and
Complaints Desk Contact info: (088) 828-5074 or [email protected]
How feedback is processed? Every day, the Human Resource Management Office (HRMO) opens the drop box and compiles and records all feedback submitted. Feedback requiring answers are forwarded to the relevant offices and they are required to answer within three (3) days of the receipt of the feedback. The answer of the office is then relayed to the citizen. For inquiries and follow-ups, clients may contact the following telephone number: Mobile #: 0935-198-5003 Landline #: (088) 828- 5074 Email add: [email protected]
How to file complaints? Answer the client Complaint Form and drop it at the designated drop box in front of the Public Assistance Complaints Desk. Complaints can also be filed via telephone. Make sure to provide the following information:
- Name of person being complained - Incident - Evidence
For inquiries and follow-ups, clients may contact the following mobile number: 0935-198-5003
How complaints are processed? For Option 1: Thru E-Mail -Type Feedback Message - Send to any of this email address: [email protected] [email protected] For Option 2: Thru Text Message/SMS
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- Type Feedback Message - Send to MMO: +63.917.321.6845 HRMO: +63.935.198.5003
For Option 3: Use of Feedback Form - Proceed to the Public Assistance and Complaints Desk - Secure Feedback Form - Accomplish/ Fill out Feedback Form
For Option 4: Thru the Officer of the Day - Proceed to the Public Assistance and Complaints Desk - Approach the Officer of the Day - Talk to the Officer of the day regarding your feedback
For Option 5: Thru Written Feedback/ Complaint - State Feedback/ Complaint in a Letter - Submit letter to the office of the Municipal
Mayor and/or Human Resource Management Office
- Wait for response/ action within 3 days of submission
Contact Information of LGU Maramag MMO, HRMO
LGU Maramag: MMO: +63.917.321.6845 Hotline #: (088) 828-1870 [email protected] HRMO: +63.935.198.5003 Hotline #: (088) 828-1870 [email protected]
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Office Address Contact Information
Office of the Municipal Mayor 2nd Floor Municipal Hall +63 917-321-6845
Office of the Municipal Mayor- Tourism Office
Municipal Health Center and Lying -in Clinic, In front of
People’s Park
+63 917-838-8324
Office of the Municipal Mayor – Local Disaster Risk Reduction Management Office (LDRRMO)
5A North, Maramag, Bukidnon +63 917-301-7700
Office of the Municipal Mayor – Public Employment Services Office (PESO) & Tech4Ed
Ground Floor Municipal Hall +63 906 380 0447
Office of the Municipal Mayor – Maramag Polytechnic College
Purok 2, North Maramag,Bukidon
+63 65-527-6614
Office of the Municipal Vice Mayor
2nd Floor Municipal Hall +63 908-861-6961
Office of the Secretary to the Sangguniang Bayan
2nd Floor Municipal Hall +63 995-532-8429
Office of the Sangguniang Bayan
2nd Floor Municipal Hall +63 995-532-8429
Office of the Municipal Administrator
2nd Floor Municipal Hall +63 977-801-9344
Office of the Municipal Planning and Development
Ground Floor Municipal Hall +63 933-861-6570
Office of the Human Resource Management
2nd Floor Municipal Hall +63935-198-5003
Office of the Municipal Accountant
Ground Floor Municipal Hall +63 917-105-8615
Office of the MunicipalTreasurer Ground Floor Municipal Hall +63 920-959-8769
Office of the Municipal Budget Ground Floor Municipal Hall +63 917-878-4715
Office of the Municipal Engineer 2nd Floor Municipal Hall +63 908-625-1665
Office of the Building Official 2nd Floor Municipal Hall +63 908-625-1665
Office of the Municipal Assessor 2nd Floor Municipal Hall +63 977-814-2638
Office of the Municipal Agriculture
Ground Floor Municipal Hall +63 905-722-8874
Office of the General Services Ground Floor Municipal Hall +63 917-318-4914
Office of the Municipal Civil Registrar
Ground Floor Municipal Hall +63 977-883-3335
Office of the Municipal Social and Development
Municipal Social Welfare Building, Back of Municipal Hall
+63 917-327-6528
Office of the Municipal Health Municipal Health Center and Lying -in Clinic, In front of
People’s Park
+63 917-310-2951
Office of the Local Economic Enterprise
Integrated Transport Terminal Building, Public Market Site
+63 977-833-3112
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Office of the Municipal Environment and Natural Resources
Municipal Social Welfare Building, Back of Municipal Hall
+63 917-719-2048
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