LOCAL GOVERNMENT UNIT OF MARAMAG

LOCAL GOVERNMENT UNIT OF MARAMAG

CITIZEN’S CHARTER 2020 (1st Edition)

I. Mandate The Local Government Unit of Maramag(LGU) shall exercise powers for efficient and effective governance, promote general welfare, ensure and support the preservation and enrichment of culture, promote health and safety, promote balanced ecology, support development of self-reliant scientific and technological capabilities, improve public morals, enhance economic prosperity, social justice, full employment and peace and order. (Paragraph (b), Rule I of IRR of LGC of 1991)

II. Vision

A City with optimum sustainable development guided by competent and

proactive leaders and inhabited by peace-loving and empowered people.

III. Mission

We, the people of Maramag, commit ourselves to increase agricultural

productivity, encourage industrial commercial investments, institutionalize a

workable system for the delivery of basic services and maintain an

ecologically balanced environment by utilizing local resources and

opportunities to uplift the lives of our people.

IV. Service Pledge We, the officials and employees of the Local Government Unit of Maramag, pledge to provide the highest possible service performance and commit our

C.A.R.E.S to our clients as promised in this Citizens’ Charter:

Courteous, prompt and rational discharge of duties and functions desired in

the government service, treating every client in a friendly and accommodating manner with proper identification from Mondays to Fridays, 8:00 AM. to 5:00 PM, without noon break;

Access and open to information and public consultations regarding the

LGU’s policies, procedures, programs and projects, and services through our website (www.maramagbukidnon.gov.ph), Text MMO (09173216845) and Text HRMO (09351985003);

Reliable and consistent in the delivery of services with utmost accountability,

responsibility and integrity, without discrimination regardless of the clients’ gender, race, belief and political affiliation or preference, always mindful that a public office is a public trust;

http://www.maramagbukidnon.gov.ph/

Efficient and strict adherence to service standards taking into prime

consideration the essence of time since the faster the service, the more satisfied the clients will be; and requiring us in the local government to issue expeditiously written explanation for any delay in the delivery of frontline services;

Sincere to the service of the people, sensitive to the clients’ comfort with

paramount consideration on the citizens’ complaints, suggestions and needs giving special attention to the differently-abled, pregnant women, senior citizens and those with special needs.

List of Services

Office of the Municipal Mayor External Services Page 9 Certification (Payment of Traffic Violation) Page 10 Mayor’s Clearance Page 13 Mayor’s Permit (Conduct of Motorcade or other Group Activities Page 15 Mayor’s Permit (Conduct of Product Promotional/Selling Activity Page 17 Office of the Municipal Mayor – Tourism Office Page 19 External Services Inquiry Page 20 Preparation of Various LGU Programs Page 21 Request for Tour Guide Page 22 Office of the Municipal Mayor – Local Disaster Reduction Management Office (LDRRMO) Page 23 External Services Request for the use of Ambulance Page 24 Request for Training (First Aid, Basic Life Support, Page 25 Water Search and Rescue, Mountain Search and Rescue, High Angle and Rope Rescue) Request for the use of Rescue Vehicle for transportation services Page 26 Office of the Municipal Mayor – Public Employment Services Office (PESO) & TECH4Ed Page 28 External Services Issuance of PESO Certification Page 29 Issuance of No Objection Certification (NOC) Page 30 Processing of Distressed OFW Repatriation Assistance Page 32 Valid ID & Arta ID Processing Page 34 Picture ID (1x1, 2x2, Passport Size) Page 35 Issuance of Business Name Certification Page 36 Office of the Municipal Mayor – Maramag Polytechnic School Page 38 External Services Certification of Completion Page 39 Issuance of Good Moral Character Page 40

Secretary to the Sanguaniang Bayan Office External Services Page 42 Issuance of Motorela/Motorized Tricycle/Motorkad Page 44 Operator’s Permit (MTOP) Receipt of Letter Request for Sangguniang Bayan Referral Page 45 Provides technical assistance to applicants for accreditation Page 46 Release of Approved Ordinance/Resolution Page 48

Internal Services Page 50 Drafting of Ordinances Page 51 Drafting of Resolutions Page 53 Drafting of Committee Reports Page 55 Transcription of Minutes/Journal of Hearings Page 57

Municipal Administrator’s Office External Services Page 59 Conduct of Business Establishment Inspection Page 60 Issuance of Business Permit Page 61 Issuance of Demand Letter Page 64 Issuance of Sticker for Small Business Establishment Page 65 Receiving and Control of Communication Letter Page 66 Internal Services Page 67 Preparation and Processing of Financial Documents Page 68

Office of the Municipal Planning and Development External Services Page 69 Issuance of AIP Certification (Validation) Page 70 Issuance of Certification for AIP Submission Page 72 Issuance of Locational Clearance Page 74 Issuance of Preliminary Subdivision Development Plan (PSDP) Page 77 Issuance of Site Zoning Classification Page 80 Issuance of Subdivision Development Permit Page 82 Issuance of Variance/Exceptions Page 87 Issuance of Zoning Certification for Business Permit Page 91 Provision of Data and Information Page 93

Office of the Human Resource and Management Internal Services Page 95 Control and Processing of Leave of Absence Application Page 96 Control and Processing of Overtime Request, Page 98 Passlip and Travel Order Issuance of Authority to Travel for Travel Abroad Page 99 Issuance of Certification (Certificate of Employment, Page 100 Employment and Compensation, Employment and Leave Credits and Service Record Issuance of Certificate of Good Moral Character and Page 102 Certificate of No Pending Administrative Case Issuance of Clearance from Money and Property Liability Page 104 Monitoring of Blood Glucose and Blood Pressure Page 105

Printing and Verification of Daily Time Records (DTR) Page 106

Processing of Monetization of Leave Credits Application Page 107

Processing of Terminal Leave Benefit Application Page 110

Provision of First Aid and Massage Services Page 112

Office of the Municipal Accounting External Services Page 113

Issuance of BIR FORM # 2306 & 2307 Page 114

Issuance of Certificate of Appearance Page 115

Issuance of Request Slip of AF 51 and CTC Page 116

Processing, pre-auditing of Disbursement Vouchers and Page118

verification of Punong Barangay Certification

Internal Services Page 120

Issuance of Certificate of Net Take Home Pay Page 121

Office of the Municipal Budget External Services Page 122

Review of Annual Budgets of 20 Barangays Page 123

Internal Services Page126

Issuance of Certificate of Availability of Funds Page 127

Preparation and Submission of Manpower Report Page 128

Office of the Municipal Engineer External Services Page 129

Certification for Existing Lot abutting access/ barangay/ Page 130

municipal/ provincial/ national road

Certification for Subdivision Plan Application Page 132

Certification for Lot Titling Application Page 134

Program of Works (POW) and Detailed Engineering Page 136

Design (DED) Barangay Projects


Repair and Maintenance of Vehicle Page 139

Office of the Building Official External Services Page 143

Issuance of Building Permit Page 144

Issuance of Certificate for Annual Inspection Page 152

Issuance of Certificate for Electrical Connection for Page 156

ongoing construction but with building permit

Issuance of Certificate of Electrical Connection for Old/New Page 158

Structures constructed using light materials/Indigenous materials

Office of the Municipal Assessor’s

External Services Page 162

Issuance of Certification: No Real Property Page 163

Issuance of Certification: Real Property Holdings Page 165

(with or without improvements), and other Assessment Records

Issuance of Certified True Copy Real Property Tax Declaration Page 167

Issuance of Real Property Records Verification (History) Page 169

Issuance of Sketch Plan and Vicinity Map Page 171

Processing of Real Property Tax Declaration – Change in Page 173

Classification

Processing of Real Property Tax Declaration – Change in Page 176

Ownership

Processing of Real Property Tax Declaration – Physical Page 179

Changes in Property (e.g. Structure/Building,

Renovation, Destruction – Calamity, Additional Improvements)

Titled and Untitled Lands (Newly Discovery) Page 182

Office of the Municipal Agriculture


Conduct Animal Health Care Protection and Services Page 187

Distribution of Farm Inputs Page 188

Issuance of Farmer’s Certification Page 189

Preparation and Processing of Financial Documents Page 190

Submission of Reports and Requirements of Documents Page 192

Tractor Services Page 193

Office of the Municipal General Services


Reproduction of Documents (Photocopying and Risograph Printing) Page 195

Transport Services Page 197

Usage of Municipal Gymnasium, Sound System Heavy Duty Tents, Page199

Wooden tables, Table Cloth and Monobloc chairs


Repair and Maintenance of Office Equipment and Municipal Building Page 202

Office of the Municipal Civil Registrar


Registration of Live Birth (a. Legitimate Child registered Page 204

within Reglementary period)

Registration of Live Birth (b. Illegitimate Child registered Page 206

within reglementary period)

Registration of Live Birth (c. Delayed registration of birth) Page 208

Registration of Live Birth (d. Delayed registration of birth Page 211

with legitimation)

Registration of Live Birth (e. Out of town Reporting of facts of Birth) Page 214

Registration of Applications for Marriage License Page 217

and Issuance of Marriage License

Issuance of Certificate of Marriage/ to be solemnized Page 220

by the Municipal Mayor

Office of the Municipal Social Welfare and Development

External Services Page 221 Assistance for Physical Restoration (Assistive Devices) Page 222 Certificate of Indigency Page 224 Counselling Page 226 Emergency Shelter Assistance Page 228 Family Case Work Page 230 Issuance of Clearance to minor travelling Page 232 within the country either alone or traveling with a person other than his/her parents or those exercising parental authority and legal custody of the child

Social Case Study Reports (SCSR) and Case Summary Report Page 234 (CSR) except for court related cases

Office of the Municipal Health External Services Page 236 Conduct consultation and treatment of patients Page 237 Issuance of Medical Certificate Page 239 Attendance to the Court Calls Issuance of Medical Certificate for OJT, Employment and Page 241 for camping/game purposes. Conduct of Post-Mortem Examination and Page 242 Issuance of Death Certificate of the Dead Person Page 244 Issuance of Death Certificate for Clients Who Died at Home Page 246 Conduct of Prenatal Services Page 247

Office of the Local Economic Enterprise External Services Page 249 Application and Approval of Transfer of Stall Rights Page 250 Conduct Ante-Post Mortem and Delivery of Carcass Page 254 Issuance of All Kinds of Certifications Page 256 Issuance of Bills and Notices Page 258 Issuance of Cash Tickets for Stall Rental, Comfort room Page 259 Usage and other Fees. Issuance of Cash Tickets/Official Receipts for the Use Page 262 of Slaughterhouse and Facilities. Issuance of Lease Contracts Page 267 Issuance of Official Receipts for Stall Rental and Space Rental Page 269 Response Queries and Complaints Relative to Local Page 271 Economic Enterprise Office Operation Internal Services Page 273 Issuance and Control of Maintenance and Office Supplies Page 274 Remittances of Daily Collection Page 275 Issuance of Cash Tickets and Official Receipts Page 276 Preparation and Processing of Payrolls Page 277 Preparation and Processing of Financial Documents Page 279

Office of the Municipal Environment and Natural Resources External Services Page 281 Issuance of Tree Cutting Certification Page 282 Issuance of Solid Waste Certification Page 285 Issuance of Environmental Clearance Page 287 Withdrawal/Release Form for Planting Materials/ Seedlings Page 291

Office of the Municipal Mayor External Services

1. Certification (Payment of Traffic Violation) Description : Certification issued to a client who has paid the penalty of fines for violation of local traffic ordinance, certifying that the client has violated the municipal ordinance and that the latter has paid the penalty of fine.

Office or Division:

Municipal Mayor’s Office/Legal Services Division

Classification: Simple

Type of Transaction:

G2C-Government to Client

Who may avail:

Public

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

1. Ordinance or Traffic Citation 1. Ordinance and Traffic Enforcer or PNP

2. Official Receipt of Payment 2. Municipal Treasurer’s Office CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Secure Request Slip

1. Issue Request Slip and provide instruction

None 1 minute Legal Assistant MMO

2. Fill-up and submit request slip to the service provider

2.1 Receive accomplished request slip


2.2 Instruct the client to secure Official Receipt for Fines and Penalties at the Municipal Treasurer’s Office

None 2 minutes Legal Assistant MMO

3. Proceed to Municipal Treasurer’s Office for the payment of Fines and Penalties

3. Receive payment and issue Official Receipt

Depending of the kind of violation (see attached schedule of fees)

15 minutes Revenue Collection Clerk

MTO

4. Proceed back to MMO and submit the OR

4. Receive the OR


5. Wait while the requested

5.1 Prepare the requested

None 5 minutes Legal Assistant MMO

SCHEDULE OF FEES FOR FINES AND PENALTIES

Type of Violation Amount of Fines Legal Basis

1. Motor Vehicles with Modified Mufflers

Php 1,000.00 Ordinance No. 2018-043

2. Cigarettes and Other Tobacco Products

1st Offense: Php 500.00 Ordinance No. 2017-034 2nd Offense: Php 1,000.00

3rd Offense: Php 2,500.00

3. Single Motorcycle Sticker

1st Offense: Php 250.00 Ordinance No. 2012-48 2nd Offense: Php 500.00


4. Violation of Land Transportation Laws

Driving w/o License Php 750.00 Ordinance No. 3, Series of 2006 Driving with Improper

license Php 300.00

Violations relative to equipment, parts, accessories, devices and marking of motor vehicles

Php 150.00

Colorum Operation (Driver)

1st Offense: Php 500.00

2nd Offense: Php 750.00


Colorum Operation (Owner/Operator)

1st Offense: Php 1,000.00

2nd Offense: Php 2,000.00

document is prepared

document and endorse to the Head of Office for signature

5.2 Release the requested document to the client


6. Receive the requested document and sign the logbook

6. Return to the client the OR


TOTAL: *Refer to Schedule of Fees

27 minutes


Employing discourteous drivers

Php 400.00

Refusal to convey passenger to proper destination

Php 1,000.00

Refusal to render public service to public

Php 1,000.00

Disregarding traffic signs

Php 150.00

Failure to use helmet while driving a motorcycle

Php 150.00

Driving in slippers or sleeveless shirt

Php 100.00

5. Vehicles Loaded with Sugarcane

1st Offense: Php 200.00 Ordinance No. 4, Series of 2005 2nd Offense: Php 400.00

3rd Offense: Php 600.00

2. Mayor’s Clearance Description: A Clearance issued by the Municipal Mayor to a client attesting the truthfulness of the personal data of the requesting client based on authentic documents presented by the client, and that the client has no derogatory records from the Municipal Government and of the Maramag Municipal Police Station.

Office or Division:

Municipal Mayor’s Office/Administrative Support Division




Who may avail: Public

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Request Slip Municipal Mayor’s Office

2. Police Clearance Maramag Municipal Police Station

3. Official Receipt Municipal Treasurer’s Office

4. Documentary Stamp Tax Bureau of Internal Revenue - Field Office CLIENT STEPS AGENCY

ACTIONS FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE



None 1 minute Administrative Aide MMO


2.1 Receive accomplished request slip

None 2 minutes Administrative Aide MMO

2.2 Instruct the client to pay the Police Clearance fee and Mayor’s Clearance fee at the Municipal Treasurer’s Office and proceed to Maramag Municipal Police Station to secure the Police Clearance, and secure 2 pcs. documentary stamp from the Bureau of Internal Revenue


3. Proceed to Municipal Treasurer’s Office for the payment of Police Clearance fee and Mayor’s Clearance fee


PHP 120.00 -

Police Clearance Fee

15 minutes Revenue Collection Clerk MTO

PHP 120.00 -

Mayor’s Clearance Fee

4. Proceed to the Maramag Municipal Police Station and present the OR to secure the Police Clearance

4.1 Prepare requested document and endorse to the Authorized Personnel for signature

None 5 minutes Administrative Aide MMO Staff


None 1 minute PNP Personnel PNP

5. Proceed to the Bureau of Internal Revenue (BIR) to secure documentary stamp

5. Receive payment and issue documentary stamp

PHP 30.00 -

Documentary Stamp

3 minutes BIR personnel BIR

6. Proceed to Municipal Mayor’s Office and submit the OR, Police Clearance and documentary stamp

6.1 Receive the OR, Police Clearance, and documentary stamp


7. Wait while the requested document is being prepared

6.1 Prepare requested document and endorse to the Head of Office for signature



None 1 minute Administrative Aide

MMO


8. Return to the client the OR and Police Clearance


TOTAL: PHP 270.00

37 minutes

3. Mayor’s Permit (Conduct of Motorcade or other Group Activities) A Permit issued to a person or group of persons, organization, institution, and the like for the conduct of an individual or group activity of short duration and for a defined purpose. It is usually issued to clients who requests for the conduct of activities like motorcade, parade, stage presentation, etc.

Office or Division: Municipal Mayor’s Office/Administrative Support Division


Type of Transaction: G2C-Government to Client

Who may avail: Public


WHERE TO SECURE

1. Approved letter request 1. Municipal Administrator’s Office or Municipal Mayor’s Office

2. Official Receipt 2. Municipal Treasurer’s Office CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit letter request for the conduct of activity to the Municipal Mayor

1.1 Receive letter request and transmit the same to the Municipal Mayor or Municipal Administrator for approval


1.2 If the letter is approved, instruct the client to secure Official Receipt for the Conduct of Motorcade or Other Group Activity


1.3 If the letter is disapproved, client is explained of the grounds for the denial

None 5 minutes Municipal Administrator ADMIN

2. Proceed to Municipal Treasurer’s Office for the


PHP 500.00 per day - Mayor’s Permit for Motorcade


MTO

payment of Mayor’s Permit for Motorcade or Other Group Activity

PHP 575.00 per day - Mayor’s Permit for Other Group Activities


3. Receive the OR


4. Wait while the requested document is prepared

4.1 Prepare the requested document and endorse to the Head of Office for signature







TOTAL: PHP 500.00 per day

31 minutes

PHP 575.00 per day

4. Mayor’s Permit (Conduct of Product Promotional/ Selling Activity) A Permit issued to a person or group of persons, organization, institution, and the like for the conduct of an individual or group product promotional and/or selling activities of short duration and for a defined purpose. It is usually issued to clients who requests for the conduct of product presentation.

Office or Division:

Municipal Mayor’s Office/Administrative Support Division




Who may avail:

Public


WHERE TO SECURE

1. Approved letter request 1. Municipal Administrator’s Office or Municipal Mayor’s Office

2. Official Receipt 2. Municipal Treasurer’s Office

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit letter request for the conduct of product promotional activity to the Municipal Mayor

1.1 Receive letter request and transmit the same to the Municipal Mayor or Municipal Administrator for approval


1.2 If the letter is approved, instruct the client to secure Official Receipt for the Conduct of Motorcade or Other Group Activity


1.3 If the letter is disapproved, client is explained of the grounds for the denial

None 5 minutes Municipal Administrator

ADMIN

2. Proceed to Municipal Treasurer’s Office for the payment of Mayor’s Permit for Product Promotional Activity


PHP 1,150.00 per day - Mayor’s Permit for Promotional Activity


MTO


3. Receive the OR



4.1 Prepare the requested document and endorse to the Head of Office for signature







TOTAL: PHP 1,150.00 per day

31 minutes

Office of the Municipal Mayor- Tourism Office External Services

1. INQUIRY

Inquiry is an increasingly important area as it was able to offer a positive and strength-based approach to the destination.

Office or Division: MMO/ TOURISM

Classification: Simple Transaction Type of Transaction: G2G –Government to Government

Who may avail: Outside or Internal Clients CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Letter Request to LCE Client

CLIENT STEPS AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON

RESPONSIBLE

1. Inquiry on Maramag Tourist Destination

1. Attend to client Querry/ies

None 10 Minutes

Tourism

personnel Tourism Office

2. Fill-up log book for records of clients

2. Log and records/document to client

None 1 Minute

Tourism

personnel Tourism Office

3. Proceed to frontline personnel and secure Brochure

3. Provide Brochure and give information to client

None 5 Minutes

Tourism Personnel

Tourism Office

TOTAL: None 11 Minutes

2. Preparation of Various LGU Programs

Program Preparations: involves a series of steps that begins with determination of overall budget for the upcoming event or activities.


Classification: Simple Transaction Type of Transaction:

G2G –Government to Government


LGU events 1. Programs & Invitations

Government to Government

2.(Kaamulan, Araw & Fiesta ) Government to other Private Agencies


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Prepare Budget Proposal

2. Collect propose activities

None 30 Minutes

LCE LFC

Tourism personnel Tourism

Office/Mayor’s Office

2. Submission of proposal to LCE

2. Submit budget & activities proposal to LCE

None 15 Minutes Tourism personnel

Tourism office

3. Conduct meeting to Different agencies concern

3. Send letters for meeting

None 2 Hours LGU personnel Other agencies Tourism office

TOTAL: None 2 Hours & 45 Minutes

3. Request for Tour Guide A person who provides assistance, information on cultural, historical & contemporary heritage & tourist destination to people on organizes tour and individual clients at educational establishments, religious and historical sites, museums & at venues of other significant interest.


Classification: Simple Transaction Type of Transaction: G2G –Government to Government


1. Letter Request to LCE Any Agencies


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Request for Tour Guide

1. Attend to client request

None 5 Minutes Tourism Personnel

Tourism Office

2. Letter request to LCE

2. Forward letter request to LCE

None 5 Minutes

Tourism Personnel MMO

3. Wait letter request approval from LCE

None 1 Day

TOTAL: None 1 Day & 10 Minutes

Office of the Municipal Mayor- Local Disaster Risk Reduction Management

Office (LDRRMO) External Services

1. Request for the use of Ambulance This request is granted to citizens of Maramag who requested for use of

Ambulance for hospital referral or for other emergency purposes.

Office or Division: Municipal Mayor’s Office/ Municipal Disaster Risk Reduction and Management Office



G2C- Government to Client

Who may avail: All Citizens of Maramag


1. Approved written request from LCE/ Municipal Administrator

Municipal Mayor’s Office


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to Municipal Disaster Risk Reduction and Management Office and present the approved request.

1. Receive, check and validate the request

None 3 Minutes LDRRMA -Operation Section/

MDRRMO

1.1 Filling of patients data at Ambulance Request Form.


MDRRMO

1.2 Endorse the Ambulance Request Form to LDRRMO for validation and approval

None 5 Minutes LDRRMO III/

MDRRMO

1.3 Prepare Travel Order and Trip Ticket

None 3 Minutes LDRRMA- Admin and Training SECTION/ MDRRMO

1.4 Conduct immediate briefing of the ambulance driver

None 2 Minutes LDRRMO III/ MDRRMO

2. Affix signature or thumb mark on the Ambulance Request Form

2. Provide Ambulance Request Form to the client


MDRRMO

3. Log his/ her name and signature in the log book

3. Provide Log Book to client.

None 1 Minute LDRRMA -Operation Section/

MDRRMO

TOTAL None 18 Minutes

2. Request for training (First Aid, Basic Life Support, Water Search

and Rescue, Mountain Search and Rescue, High Angle and Rope

Rescue) This request is granted to any institution/ agency/ organization of Maramag who

requested for training, enhancement and capability building.

Office or Division:

Municipal Mayor’s Office/ Municipal Disaster Risk Reduction and Management Office



G2C- Government to Client G2G- Government to Government



1. Approved Written request from LCE/Municipal Administrator



FEES TO BE

PAID

PROCESSING TIME

PERSON RESPONSIBLE


1.. Receive, check and validate the request


1.1 check the availability of date of the training


2. Proceed to LDRRMO for briefing/interview

1.2 Short briefing/discussion on logistics, training venue, and safety of participants



2. Provide Log Book to the Client


MDRRMO


3. Request for the use of Rescue Vehicle for transportation

services

This request is granted to citizens of Maramag who requested for use of Rescue

Vehicle for the transport of Cadaver, personnel, relief goods and other related

services for official and emergency purposes.

Office or Division: Municipal Mayor’s Office/ Municipal Disaster Risk Reduction and Management Office






1. Approved Written request from LCE/Municipal Administrator



FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE


1. Receive, check and validate the request


MDRRMO

1.1 Filling of necessary data at Rescue Request Form.


MDRRMO

1.2 Indorse the Rescue Vehicle Request Form to LDRRMO for validation and approval


1.3 Prepare Travel Order and Trip Ticket


1.4 Conduct immediate briefing of the


rescue vehicle driver

2. Affix signature or thumb mark on the Rescue Request Form

2. Provide Rescue Request Form to the client


MDRRMO


3. Provide Log Book to the client.


MDRRMO


Office of the Municipal Mayor- Public Employment Services Office (PESO) &

Tech4Ed External Services

1. Issuance of PESO Certification Office or Division:

Municipal Mayor’s Office – Public Employment Service Office

Classification: Simple Type of Transaction:


Who may avail: Job Seekers CHECKLIST OF

REQUIREMENTS WHERE TO SECURE

1. Official Receipt (2nd Time Applicants)

Municipal Treasurers Office


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Client fill up NSRS Form

1. Provide NSRS Form

None

5 minutes

Administrative Aide IV

PESO Office

2. Client pay certification fee at MTO (1st Time job seekers are free of charge by virtue of R.A. 11261)

2. Receive OR from MTO

PHP 120.00

5 minutes

Revenue Collection Clerk

MTO

3. Present OR to PESO Staff

3. Photocopy and Log O.R.

None

2 minutes


PESO Office

3.1 Print PESO Certification for approval

None

3 minutes


PESO Office

3.2 Approves PESO Certification

None

5 minutes

Labor and Employment Officer I

PESO Office

4. Client receives PESO Certification and signs log book for release

4 Release Approved PESO Certification

None

2 minutes


PESO Office

TOTAL: PHP 500.00

22 Minutes

2. Issuance of No Objection Certificate (NOC)

Office or Division:

Municipal Mayor’s Office – Public Employment Service Office




Who may avail:

Landbased Manpower Recruitment Agency (Local/International)


1. Letter of Intent addressed to the Municipal Mayor

From the requesting agency

2. NOC From DOLE DOLE Provincial Office

3. Deployment Report (if agency visited Maramag and successfully recruited an applicant)

From the requesting agency

4. Verified Job Order POEA Regional Office

5. Official Receipts Municipal Treasurer’s Office

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit letter of intent, Deployment Report and Verified Job Orders to PESO Front Desk

1. Receive documents and issue payment slip to client.

None

5 minutes


PESO

Office/Tech4Ed

1.1 PESO Verifies the submitted job orders from POEA database

None 5 minutes

Labor and Employment Officer

I PESO Office

1.2 Process Confirmation Letter and record in the Logbook

None

2 minutes


PESO Office

2. Client pay certification fee at MTO


PHP 500.00


MTO


3. Photocopy and Log O.R. for entry.

None 2 minutes Administrative Aide IV

PESO Office

3.1 Print NOC/OC for approval


PESO

Office/Tech4Ed

3.2 Approves and Sign NOC/OC and inform DOLE Office of Schedule

None 3 minutes Labor and Employment Officer

I PESO

Office/Tech4Ed

4. Client receives NOC and signs log book for release

4. Release Approved NOC NOC


PESO

Office/Tech4Ed

TOTAL: PHP 500.00

24 minutes

3. Processing of Distressed OFW Repatriation Assistance

Office or Division: Municipal Mayor’s Office – Public Employment Service Office



Who may avail: OFW Family CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Valid ID of Requesting Party Issuing Government Agencies

2. OWWA Repatriation Form PESO Office

3. POEA Repatriation Form PESO Office

4. Marriage Contract (For Parents or Husbands)

LCR / PSA

5. Birth Certificate of OFW LCR / PSA


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

6. Client Meet with PESO

6. PESO Interview the client

None

1 hour

Labor and Employment Officer

I PESO

Office/Tech4Ed

7. Fill-up OWWA and POEA Repatriation FOrms

7. PESO Receives the forms and scan the requirements

None

10 minutes Labor and Employment Officer

I PESO

Office/Tech4Ed

7.1 PESO send email to OWWA and call up the attention of welfare officer endorsing the request and OWWA orient the family

None


I PESO

Office/Tech4Ed

7.2 PESO call the attention of Manpower Recruitment Agency

None


I

PESO Office/Tech4Ed

8. Client signs log book and wait for 2 weeks to 1 month regarding of the status from POLO

8. PESO Follows up the endorsement once a week for any development

None

N/A Labor and Employment Officer

I PESO

Office/Tech4Ed

8.1 PESO Informs the family on the development of the case


I PESO

Office/Tech4Ed

TOTAL: None 1 Hour 40 Minutes

4. Valid ID & Arta ID Processing

Office or Division:

Municipal Mayor’s Office – Tech4ED Center


G2G & G2C

Who may avail:

Anyone


1. Endorsement from HR (LGU Maramag Employees)

Tech4ED/HR

2. Endorsement Letter and ID Form from HR (Company ID)

HR

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

3. Client fill up ID Form

3 Receive ID Form

None 5 minutes


PESO Office/Tech4Ed

3.1 Encode, Edit and Print ID Card

None

15 minutes Administrative Aide IV

PESO Office/Tech4Ed

4. Client Pay service fee at MTO


₱ 35.00 (Valid

ID) ₱ 35.00 (Arta ID)


5. Client Present O.R.

5. Receive O.R. Photocopy and Log

None


PESO Office/Tech4Ed

6. Client receives I.D. and signs Log Book

6. Release I.D. None


PESO Office/Tech4Ed

TOTAL: PHP 70.00

29 Minutes

5. Picture ID (1x1, 2x2, Passport Size)

Office or Division: Municipal Mayor’s Office – Tech4ED

Classification: Simple Type of Transaction: G2C - Government to Client

Who may avail: Anyone CHECKLIST OF


1. Official Receipt Municipal Treasurers Office

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

2. Client fill up request form

2. Receive form None 2 minutes Administrative Aide IV

PESO Office/Tech4Ed

2.1 Capture the portrait of client


PESO Office/Tech4Ed

2.2 Edit and print Portrait


PESO Office/Tech4Ed

3. Client pay service fee at MTO


PHP 25.00/set

PHP

50.00/set



4. Photocopy and Log O.R.

None


PESO Office/Tech4Ed

5. Client receives ID and signs log book for release

5. Release Approved ID

None

2 minutes A Administrative Aide

IV

PESO Office/Tech4Ed

TOTAL: PHP 75.00

23 Minutes

6. Issuance of Business Name Certification

Office or Division: Negosyo Center

Classification: Simple Type of Transaction: G2C- Government to Client

Who may avail: Business Owners


1. 1 Valid ID of the Business Owner

Thru representative (additional): 2. 1 Valid ID of the representative 3. Authorization Letter of the

Business Owner

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Client fill up BNRS Form

1. Provide BNRS Form

None

5 minutes

Negosyo Center Business Councilor

Administrative Aide IV PESO

Office/Tech4Ed

1.1 Input of Information in BNRS Website

None 3 minutes



Office/Tech4Ed

1.3 Approval of Business Name Proposal

None 2 minutes



Office/Tech4Ed

2. Client pay registration fee at any Payment Center

2.Receive OR from Payment Centers

Scope: Barangay- ₱ 230.00

City/Municipality-

15 minutes

LBC OR 7/11 (any payment

center partnered with GCASH)

partnered with GCASH using given Gcash Number

PHP 530.00

Regional-PHP1,030.00

National-

PHP 2,030.00

3. Present OR to NC Staff

3.Proceed with BNRS payment.

None

2 minutes



Office/Tech4Ed

3.1Print BNRS Form, Undertaking, and DTI official receipt.

None

2 minutes



PESO Office/Tech4Ed

4.Client receives Business Name Certification and signs log book for release

4.Release Business Name Certification

None

2 minutes



Office/Tech4Ed

TOTAL: 31 minutes

Office of the Municipal Mayor- Maramag Polytechnic School

External Services

1. Certificate of Completion A certificate of completion is issued once a student/graduate finish the course and then may take the face-to-face assessment for National Certification at any TESDA accredited assessment center or venue.

Office or Division:

MARAMAG POLYTECHNIC SCHOOL (MAPOLS)




Who may avail:

Public


WHERE TO SECURE

1. Request Slip Maramag Polytechnic School

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE



none 1 minute School

Registrar/Admin Aide MAPOLS Office

2.Fill-up and submit request slip to the service provider

2. Receive accomplished request slip

none 2 minutes School Registrar/Admin Aide

MAPOLS Office

3.Wait while the requested document is being processed

3.Prepare the requested document and endorse to the School Directress/School President for Signature


MAPOLS Office


none 1 minute School Registrar/Admin Aide

MAPOLS Office



MAPOLS Office

TOTAL: 14 Minutes

2. Issuance of Good Moral Character Certificate of Good Moral Character is issued if a person is of good moral character, and has not been subjected to any school violations. This certification is issued upon request of the bearer for whatever purposes it may serve.

Office or Division:

Maramag Polytechnic School (Mapols)




Who may avail:

Public


WHERE TO SECURE

1.Request Slip Maramag Polytechnic School

2. Official Receipt School Registrar-MAPOLS

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE



none 1 minute School

Registrar/Admin Aide MAPOLS Office




MAPOLS Office

3.Proceed to the School Registrar for the payment of certificate of Good Moral Character

3.Receive Payment and issue Official Receipt

Php 50.00

5 minutes School Registrar/School

Directress MAPOLS Office




MAPOLS Office

4.1 Release the requested


MAPOLS Office

document to the client


none 1 minute School Registrar/Admin

Aide

TOTAL: P50.00 20 minutes

Office of the Secretary to the Sangguniang Bayan

External Services

1. Issuance of Motorela/Motorized Tricycle/Motorkad Operator’s Permit (MTOP) Pursuant to the provision of sub-paragraph vi, paragraph 3, Section 447 “a” of the 1991 Local Government Code which states to wit: “Subject to the guidelines prescribed by the Department of Transportation and Communications, shall regulate the operation of tricycles and grant franchises for the operation thereof within the territorial jurisdiction of the municipality, “the Sangguniang Bayan is given the legislative authority to issue franchise ordinances for the operation of tricycles within the territorial jurisdiction of the municipality.” This MTOP is issued to operators/drivers of Maramag applying for Trimobile/Motorela Franchise.

Office or Division:

MARAMAG POLYTECHNIC SCHOOL (MAPOLS)




Who may avail:

Public


WHERE TO SECURE

1. Request Slip Maramag Polytechnic School

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE



None 1 minute School Registrar/Admin

Aide MAPOLS Office



None 2 minutes School Registrar/Admin Aide

MAPOLS Office



None 10 minutes School Registrar/Admin Aide

MAPOLS Office


None 1 minute School Registrar/Admin Aide

MAPOLS Office


None 1 minute School Registrar/Admin Aide

MAPOLS Office

TOTAL: 14 Minutes

2. Receipt of Letter Request for Sangguniang Bayan Referral Receive document/s from external and internal clients including mails from Post Office.

Office or Division: Secretary to the Sanggunian Bayan Office/ Administrative Division


Type of Transaction: G2C- Government to Client, G2B- Government to Business Entity, G2G- Government to Government

Who may avail: Any person/establishment/agency


1. Letter Request/Cover Letter (4 copies)

Any person/establishment/agency

2. Letter attachments (4 copies) Any person/establishment/agency


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to SB Secretary’s Office and submit all the documents

1. Closely review completeness of document/s for receipt

None

3 minutes

Local Legislative Staff Employee II

(Administrative Aide III)

(Secretary to the Sangguniang Bayan Office)

1.1 Officially receive and stamp document/s

None 3 minutes Local Legislative Staff Employee II



1.2 Record in SB Logbook

None 5 minutes Local Legislative Staff Employee II


(Secretary to the Sangguniang Bayan

Office)

2. Receive file copy of document and fill-up Feedback Form

Provide the client a received file copy of document and retrieve the Feedback Form

None 2 minutes

Local Legislative Staff Employee II



TOTAL: 13 Minutes

3. Provides technical assistance to applicants for accreditation Accreditation is an issuance of certificate from the Local Government Unit through the Sangguniang Bayan recognizing the existence and operation of the organization in the municipality pursuant to the Local Government Code and DILG Memorandum Circular No. 2019-71.

Office or Division: Secretary to the Sanggunian Bayan Office/ Minutes and Journal Division


Who may avail: Civic Society Organizations/Non-Government Organizations/ Peoples Organizations


1. Letter of Intent SSBO

2. Duly Accomplished Application Form SSBO

3. Board Resolution

4. Certificate of Registration SEC/DOLE/CDA & other accrediting agency

5. List of current Officers and Members

6. Original Sworn Statement SSBO

7. Annual Accomplishment Report in the preceding year

8. CY 2018 Financial Statement in the preceding year

9. Profile indicating the purposes and objectives of our organization

10. Copy of the Minutes of the CY 2018 Meeting of the organization in the preceding year


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

Secure accreditation requirements from the Office of the Secretary to the Sangguniang Bayan

1. Produce list of requirements and application form

None

3 minutes

LLSO I/LLS SSBO

2. Fill –up application form and comply all the necessary requirements

2. Provide technical assistance

None

5 minutes

LLSO I/LLS SSBO

3. Submit all the requirements to the Office of the Secretary to the Sangguniang Bayan

3. Examine all the requirements consistent with DILG Memorandum

None

5 minutes

LLSO I/LLS SSBO

4. Provide 3 copies of accreditation documents for approval by the Sanggunian

4. Receive the accreditation documents & provide 1 copy to the client with proof of receipt

None 3 mins. LLSE II (UW) SSBO

TOTAL: 16 Minutes

4. Release of Approved Ordinance/Resolution Issuance of Municipal Ordinance/Resolution to concerned office/agency or entity for any legal purpose it may serve.

Office or Division: Secretary to the Sanggunian Bayan Office/ Record’s Division

Classification: Simple Type of Transaction: G2C- Government to Client, G2B – Government to

Business Entity, G2G – Government to Government

Who may avail: Any person/establishment/agency CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Request form Secretary to the Sangguniang Bayan Office ( Record’s Division)

2. Letter Request Requesting entity

3. Official Receipt

Municipal Treasurer’s Office


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Fill up a request form/ letter request.

1. Track/locate requested document/s.

None

5 minutes

Records Officer II

Secretary to the

Sangguniang Bayan Office

1.1 Payment assessment

10.00/page and 10.00 for archival

fee (AF)

1 minute

Bookbinder III

Secretary to the


2. Pay the amount of fees to the Municipal Treasurer’s Office.

2. Prepare the document/s to be printed.

15 minutes

Cashier

Municipal Treasurer’s

Office

3. Return to Records Division and present official receipt to the in-charge.

3. Check presented Official Receipt

2 minutes

Records Officer II

Secretary to the


3.1 Print a copy of requested document/s.

none

5 minutes

Bookbinder III

Secretary to the


3.2 Affix SB Official seal with signature of the record’s officer on each and every page of the document/s.

none

5 minutes

Records Officer II

Secretary to the


4. Receive the requested document/s.

4. Release of requested document/s

none

1 minute

Records Officer II

Secretary to the


5. Sign the recipient’s log book.

5. Log the outgoing document/s

none

1 minute

Bookbinder III

Secretary to the


TOTAL: 35 Minutes


Internal Services

1. Drafting of Ordinances

Provision of secretariat services to the sanggunian specifically in legal research and

technical writing of proposed ordinances.

Office: Secretary to the Sangguniang Bayan Office Classification: Highly Technical

Type of Transaction: G2G Government to Government G2C Government to Client

Who may avail: Municipal Mayor, Vice Mayor & Municipal Councilors


1. Instruction from the proponent Sec. to the Sangguniang Bayan Office: Legislative Division


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.Request SSBO, Legislative Division: Measures & Framing to draft the ordinance by filling-up the request form for the title and rationale of the proposed ordinance

1. Conduct research for the explanatory note and legal basis of the proposed ordinance

None 5 Days Local Legislative Staff Officer II,

Local Legislative Staff Asst. III/

Sec. to the Sangguniang Bayan Office

1.1 Draft, encode, review the proposed ordinance


Local Legislative Staff Asst. III/


1.2 Submit the draft ordinance to the proponent for review and editing


Local Legislative Staff Asst. III,/


2. Return the edited draft ordinance to the assigned legislative staff

2. Entry corrections/suggestions to the draft ordinance Print the draft ordinance in 3 copies

None 3 Days Local Legislative Staff Officer II,& Local Legislative

Staff Asst. III/ Sec. to the


2.1 Submit the final copy of the draft ordinance and request the

None 1 Day Local Legislative Staff Officer II,

Local Legislative Staff Asst. III, and

Secretaries of legislators/

proponent to accomplish the feedback form


3. Fill- up the feedback form

2.2 Retrieve the feedback form

None 1 Day Local Legislative Staff Officer II,

Local Legislative Staff Asst. III and

Secretaries of legislators/


TOTAL: None 20 Days

2. Drafting of Resolutions

Provision of secretariat services to the sanggunian specifically in legal research

and technical writing of proposed resolutions.

Office: Secretary to the Sangguniang Bayan Office Classification: Complex

Type of Transaction: G2G Government to Government G2C Government to Client

Who may avail: Municipal Mayor, Vice Mayor & Municipal Councilors

CHECKLIST OF REQUIREMENTS WHERE TO TRANSACT

1. Instruction from the proponent Sec. to the Sangguniang Bayan Office: Legislative Division


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.Request SSBO, Legislative Division: Measures & Framing to draft the ordinance by filling-up the request form for the title and rationale of the proposed resolution

1. Conduct research and legal basis of the proposed resolution

None 1 day

Local Legislative Staff Officer II, Local Legislative Staff Asst. III/Sec. to the Sangguniang Bayan Office

1.1 Draft, encode, review the proposed resolution

None 2 days

Local Legislative Staff Officer II, Local Legislative Staff Asst. III/Sec. to the Sangguniang Bayan Office

1.2 Submit the draft resolution to the proponent for review and editing

None 1 day Local Legislative Staff Officer II,& Local Legislative Staff Asst. III/ Sec. to the Sangguniang Bayan Office

2. Return the edited draft resolution to the assigned legislative staff

2. Entry corrections/suggestions to the draft resolution Print the draft resolution in 3 copies

None 1 day Local Legislative Staff Officer II & Local Legislative Staff Asst. III/ Sec. to the Sangguniang Bayan Office

2.1 Submit the final copy of the draft resolution and request the proponent to accomplish the feedback form

None 1 day Local Legislative Staff Officer II, Local Legislative Staff Asst. III & Secretaries of legislators/ Sec. to the Sangguniang Bayan Office



None 1 day Local Legislative Staff Officer II, Local Legislative Staff Asst. III & Secretaries of legislators/ Sec. to the Sangguniang Bayan Office

TOTAL: None 7 days

3. Drafting of Committee Reports

Provision of secretariat services to the sanggunian specifically in legal research

and preparation of committee reports.

Office: Secretary to the Sangguniang Bayan Office Classification: Complex

Type of Transaction: G2G Government to Government Who may avail: Vice Mayor & Municipal Councilors


WHERE TO TRANSACT

2. Instruction from the legislative commitees

Sec. to the Sangguniang Bayan Office: Legislative Division


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.Direct the concerned staff to prepare the committee report

1. Conduct research for the legal basis and incorporate the findings and recommendation of the committee upon consultation, ocular, committee or public hearing

None 1 day

Local Legislative Staff Officer II,

Local Legislative Staff Asst. III, & Secretaries of

legislators/Sec. to the Sangguniang

Bayan Office

1.1 Draft, encode, review the findings and recommendation of the committee

Print the committee report

None 2 days




Bayan Office

1.2 Submit the draft committee report to the chairperson for review and editing

None 1 day Local Legislative Staff Officer II,


legislators/


2. Return the edited draft committee report to the assigned legislative staff

2. Entry corrections/ suggestions on the draft committee report Print the committee report in 3 copies



legislators/ Sec. to the


2.1 Submit the final copy of the draft report to the committee and request the chairperson to accomplish the feedback form



legislators/





Local Legislative Staff Asst. III/, & Secretaries of


Bayan Office

TOTAL: None 7 Days

4. Transcription of Minutes/Journal of Hearings

Provision of secretariat services to the sanggunian specifically in technical writing

and transcription of the minutes/journal of hearings.

Office: Secretary to the Sangguniang Bayan Office Classification: Transcription Complex

Type of Transaction: G2G Government to Government Who may avail: Vice Mayor & Municipal Councilors


3. Notice of attendance to hearings Sec. to the Sangguniang Bayan Office: Legislative Division


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Direct and coordinate with the concerned staff to attend and assist during the scheduled committee/public hearing, and ocular inspections

1. Attend and assist in Committee/ public hearing, ocular inspections

None 1 day




Bayan Office

1.1 Transcribe and draft the minutes/journal of hearing/ocular inspection

None 3 days




Bayan Office

1.2 Submit the draft minutes/journal of hearing to the chairperson for review and editing





2. Return the edited draft minutes/journal to the assigned legislative staff

2. Entry corrections to the draft minutes/journal



legislators/

Print the minutes/journal in 2 copies


2.1 Submit the final copy of the minutes/journal to the committee and request the chairperson to accomplish the feedback form

None 4 Hours Local Legislative Staff Officer II,


legislators/




None 4 Hours Local Legislative Staff Officer II,




TOTAL: None 7 days

Office of the Municipal Administrator External Services

1. Conduct of Business Establishment Inspection Inspection of Business Establishment and Verify Business Permit

Office or Division: Municipal Administrators Office/ Business Permit and Licensing Office

Classification: Simple Type of Transaction: G2BO- Government to Business Owners

Who may avail: Business Owners CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Business Permit Business Permit and Licensing Division CLIENT STEPS AGENCY


PROCESSING TIME

PERSON RESPONSIBLE

1. Show Business Permit

1.Conduct Inspection

None

5 Minutes

Admin Personnel Administrator’s

Office

1.1 Verification of Business Permits

None 5 Minutes Admin Personnel Administrator’s

Office

TOTAL: 10 Minutes

2. Issuance of Business Permits Data Capturing, Inspection of attached documents, validation and release of Business Permits.



Type of Transaction: G2BO- Government to Business Owners Who may avail: Business Owners


1. Application Form

2. DTI/SEC/CDA (Documentary Requirements)

3. Barangay Clearance (Documentary Requirements) - Barangay/where the business is located

4. Copy of Occupancy Permit (Documentary Requirements)

5. Copy of Contract of Lease (if space is rented) (Documentary Requirements)

6. Audited Financial Statement (Renewal) (Documentary Requirements)

7. Assessment Record

8. Official Reciept

9. Official Reciept – Fire Safety Inspection Certificate

10. Copy of Fire Safety Inspection Certificate

11. Health Card 12. Sanitary Permit

13. Solid Waste Management

(SWM) Orientation

- Admin - DTI/SEC/BIR

- Barangay/where the business is located - Barangay/where the business is located/MTO - Lessor

- BIR

- MTO - MTO - BFP - BFP - MHO - MHO

- EMPO

14. Local Economic Enterprise Office (LEEO) Certificate (for government stalls/ establishment only)

FOR: MOTORELA/TRUCKING SERVICES 15. Vehicle O.R. & C.R. (Unexpired)

(Documentary Requirements)

16. Driver’s License (Professional – Unexpired) (Documentary Requirements)

17. Motorized Tricycle Operators Permit (MTOP)

18. Fare Matrix Certification 19. Physical Inspection Report

20. Copy of latest proof of payment

SSS, PhilHealth, Pag-ibig FOR: FOODS/ DRUGS/ COSMETICS/ MEDICAL DEVICES/ HAZARDOUS WASTE

21. Copy of Food and Drug Administration (FDA) License to Operate FOR: AGRIVET/ VET/ PET SHOPS/ LIVESTOCK PRODUCTION

22. Copy of Bureau of Animal Industry (BAI) License to Operate

- LEEO

- LTO

- LTO

- SSBO

- SSBO

- MEO

- FDA

- BAI


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to the frontline personnel and request for Business Permit Application Form attached with Occupational Permit Form

1. Provide Application Form for Business Permit and give instructions upon filing out the form and the documentary requirements needed.

None

1 Minute

Business Permit & Licensing

Division Personnel

ADMIN Office

2. Submit completely filled-out application form and occupational permit with the attached supporting documentary requirements for data capturing

2. Application Filing and Verification/ Data Capture

None

20 Minutes

Business Permit

& Licensing Division

Personnel ADMIN Office

3. Proceed to the Municipal Treasurer’s Office for assessment and payment of taxes, fees and charges, secure official receipt as proof of payment, including the payment for Fire Safety Inspection Certificate Fee – BFP

3. Assessment and Payment

None 30 Minutes MTO BFP

4. Submission of fully accomplished Application Forms, Documentary Requirements, Assessment and Payments, Backroom Requirements (or other requirements to comply before or in between the steps of processing and even after the release of the business permit within 90 days as grace period).

4. Verification of Supporting documents, printing of business permit, releasing of Business Plates for new applications. Record on the logbook for the released business permits.

None

15 Minutes

Business Permit & Licensing

Division Personnel/

Licensing Officer ADMIN Office

Claim of Business Permit

TOTAL: None 1 Hour and 6 Minutes

3. Issuance of Demand Letter Preparation of demand letter for business establishments who are not renewed their Business Permits.




Business Permit Business Permit and Licensing Division CLIENT STEPS AGENCY


PROCESSING TIME

PERSON RESPONSIBL

E

1. Business Inspector from treasurer’s office submit the list of Business Establishments witout business Permit to the BPLO.

1. Receive the Business Establishment list witout business Permit

None

3 minutes

Admin Personnel

ADMIN Office

1.1 Prepare the demand letter

None

45 minutes

Admin

Personnel

ADMIN Office

1.2 Forward to Head of Office for signature

None

15 minutes

Head of Office ADMIN Office

1.3 Deliver Demand Letter

None 1 day Messenger ADMIN Office

TOTAL: None 1 Day & 1 Hour & 30 Minutes

4. Issuance of Sticker for Small Business Establishment Verification of documents and release of sticker permits




1. Application form 2. Brgy. Clearance 3. Cedula 4. Health card 5. Sanitary permit 6. Food handlers

- BPLO - Barangay where the BE Located - Barangay where the BE Located - MHO - MHO - MHO


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Fill-up application form

1. Accept and verify application form with complete requirements

None

5 minutes

Admin Personnel

1.1 Endorse application form to the MTO for payment

None

5 minutes

MTO Personnel

1.2 Get the application form and photocopy payment receipt

None

3 minutes

Admin Personnel

1.3 Release Business Stiker Permit

None

2 Minutes

Admin Personnel

TOTAL: 15 Minutes

5. Receiving and Control of Communication Letter

Records and monitor all receive communication letters.



Type of Transaction: G2BO- Government to Business Owners Who may avail: Business Owners


1. Communication Letter From Different offices and agencies


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Internal and External Clients deliver letter for the Municipal Administrators approval

1. Received and validate communication letter

None

5 Minutes

Admin Personnel

1.1 Records/ sort Communication’s received

None

5 Minutes

Admin Personnel

1.2 Forward to the head of office for signature referral and approval

None

10 Minutes

Admin Personnel

1.3 Forward the acted communication messenger for routing or directly to the concerned office

None

30 Minutes

Admin Personnel

1.4 Collect all the received copies for filling

None

1 hour

Admin Personnel


Office of the Municipal Administrator Internal Services

1. Preparation and Processing of Financial Documents Preparation and processing of financial documents.


Classification: Simple Type of Transaction: G2G- Government to Government

Who may avail: Inside Client CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Business Permit Business Permit and Licensing Division CLIENT STEPS AGENCY


PROCESSING TIME

PERSON RESPONSIBLE

1. Approach the Office front liner and sign in the client book.

1. Acceptance and Validation of Documentary Requirements.

None

5 minutes

ADMIN Personnel

2. Submit the required documents for initial assessment & validation.

2. Preparation & Completion of Financial Documents.

None

5 minutes

ADMIN Personnel

3. Return to the ADMIN office to confirm compliance of requirements in/for processing of Financial Assistance – Claim the duly accomplished.

3. Release of duly approved of financial documents.

None

3 Minutes

ADMIN Personnel


Office of the Municipal Planning and Development

External Services

1. Issuance of AIP Certification (Validation)

This certification is issued to barangay government, government offices, CSOs and POs who requested to secure this document.

Office or Division: Municipal Planning and Development Office (MPDO)


G2G-Government to Government, G2C- Government to Client

Who may avail: -Barangay Government -Government Offices -CSOs 4) POs


1. Letter request addressed to the Municipal Mayor/ MPDC

2. Copy of Barangay Council/Organization’s Resolution requesting for financial assistance from the Provincial or National government

Barangay LGU/CSO/PO

3. One-piece Documentary Stamp Tax BIR Station at the Municipal Hall CLIENTS STEPS AGENCY


PROCESSING TIME

PERSON RESPONSIBLE

1. Go to the frontline staff and register in the logbook

1. Assist the client in the registering in the logbook

None

1 minute

Zoning Officer III ⁄

MPDO

2. Present the required documents to the frontline staff for verification of the person-in-charge

2. Person-in-charge verifies if information required is available

None

5 minutes

Planning Assistant/

Planning Officer

/MPDO

3. Present Documentary Stamp then wait while frontline personnel secures signatures of the Municipal Planning and Development Coordinator (MPDC)

3. Prepare, process and record AIP Certification and pass on to the signing official for approval

PHP 30.00

6 minutes

Planning Assistant/

Planning Officer MPDO

3.1 Review and approve the AIP Certification

None

2 minutes

Planning Officer/ MPDC /MPDO

4. Sign in the logbook for record purposes

4. Release approved AIP Certification and record in the logbook

None

1 minute

Planning Assistant/ Planning Officer /MPDO

TOTAL: PHP 30.00

15 minutes

2. Issuance of Certification for AIP Submission This certification is issued to Barangay Local Government Unit (BLGU) who requested to secure this document.



G2G- Government to Government

Who may avail: Barangay Local Government Unit (BLGU) CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1) Barangay Annual Investment Program (AIP)

Planning, Monitoring and Evaluation Division, Municipal Planning and Development Office, Ground Floor of the Municipal Hall of Maramag, Barangay Anahawon, Maramag, Bukidnon

2) One-piece Documentary Stamp Tax BIR Station at the Municipal Hall

CLIENTS STEPS AGENCY ACTIONS FEES TO BE PAID

PROCESSING TIME

PERSON RESPONS

IBLE

Proceed to the MPDO: 1. Go to the frontline staff and register in the logbook

2. Assist the client in

the registering in the logbook

None

1 minute


2. Present the required documents to the person in-charge of the certification being requested

Review of Documents: 3. Person-in-charge

check and verifies the AIP submitted

None

10 minutes


3. Wait while frontline personnel secures signatures of the Municipal Planning and Development Coordinator (MPDC)

Preparation of Certification: 4. Prepare, process

and record Certification and pass on to the signing official for approval

None

5 minutes


Review and Approval of Certification: 3.1 Review and

approve the AIP Certification

None

3 minutes

Planning Officer/ MPDC /MPDO

3. Received the AIP Certification and affix signature in the logbook for record purposes

Release and Record: 5. Release approved

AIP Certification and record in the logbook

None

1 minute


TOTAL: None 20 minutes

3. Issuance of Locational Clearance This clearance is issued to government office (OBO) as part backroom process for the application of Building Permit.



G2G –Government to Government

Who may avail: OBO CHECKLIST OF REQUIREMENTS WHERE TO SECURE

3) Notarized Application Form for Locational Clearance

Office of the Building Official and Notary Public

4) Certified True Copy of Proof of Ownership over the land to be used (either of the following):

Certificate of Title

ROD

Tax Declaration MAssO

Deed of Sale Notary Public

Deed of Donation Notary Public

Contract of Lease Notary Public

Authorization Notary Public

5) Duly signed and sealed Vicinity Map or Location Plan

Geodetic Engineer, Architect, Civil Engineer

6) Duly signed and sealed Floor Plan

7) Duly signed and sealed Site Development Plan or Lot Plan

8) Bill of Materials and Project Cost/ Capitalization (Including machinery, equipment, if any) signed by an Engineer or Architect

Architect, Civil Engineer

9) Certificate of Zoning (Zone Classification of the Project Area)

MPDO

Additional requirements:

1) DAR Clearance, if project site is agricultural land DAR Regional Office

2) For Industrial Projects:

Equity participating agreement/ log supply contract (for sawmill)

Description of industry/ feasibility study/ engineer’s information report

Flow of manufacturing process/ diagram/ chart

Project Proponent

Certified true copy of the of the current real estate tax receipt

MTO

Clearance from Environmental Management Bureau (EMB)

DENR-EMB

Barangay Resolution Endorsing the Project Barangay LGU

Affidavit of non-objection from neighbors Adjacent Property Owners

3) For Special Projects: Complete Engineering Plans and Designs

Proponent’s Architect or Engineer

Affidavit of Non-objection from neighbors within 1 km radius (for cockpit)

Adjacent Property Owners

Height Clearance CAAP

Radiation Evaluation Certificate MHO

Clearance from Environmental Management Bureau (EMB)

DENR-EMB

4) Waiver from ZA, if ZA refuses to issue Certificate of Zoning Compliance

MPDO

5) Site inspection Report or Evaluation Report (if necessary)

MPDO

CLIENTS STEPS AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit the duly Notarized Application Form together with the necessary documents

1. Check and verify submitted requirements

None

15 minutes

Zoning Officer III /

MPDO

1.1 Assess for payment and prepare Order of Payment

See attached schedule of fees

5 minutes Zoning Officer III / MPDO

1.2 Forward the Order of Payment to OBO

None 3 minutes Zoning Officer III / MPDO

1.3 Conduct ocular inspection/ verification of the site

None

2 hours

Zoning Officer III

/MPDO

1.4 Prepare, process and record Locational Clearance and pass on to the signing official for approval

None

15 minutes


MPDO

1.5 Review and approve the Locational Clearance and retain 1 copy for file

None

6 minutes

Zoning

Administrator/ Zoning Officer III

MPDO

2. Received the approved Locational Clearance and affix signature in the logbook

2. Release the Approved Locational Clearance to OBO

None

3 minutes

Zoning Administrator/

Zoning Officer III MPDO

TOTAL:


2 Hours and 42 Minutes

Zoning/ Locational Clearance Fees

A. Single Residential Structure attached or detached a. ₱100,000.00 and below ₱200 b. Over ₱100,000.00 ₱400 c. Over ₱200,000.00 ₱500 + 1% in excess of ₱200

B. Apartment/ Townhouses a. ₱500,000.00 and below ₱1,000 b. Over ₱500,000.00 to ₱2 Million ₱1,500 c. Over ₱2 Million ₱2,500 + 1/10 of 1% of the cost in excess of ₱2 M

regardless of the number of doors C. Dormitories

a. ₱2 Million and below ₱2,500 b. Over ₱2 Million ₱2,500 + 1/10 of 1% of the cost in excess of ₱2 M

regardless of the number of doors D. Institutional

Project Cost of which is: a. Below ₱2 Million ₱2,000

b. Over ₱2 Million ₱2,000 + 1/10 of 1% of the cost in excess of ₱2

Million E. Commercial, Industrial and Agro-Industrial

Project Cost of which is: a. Below ₱100,000.00 b. Over ₱100,000.00 – ₱500,000.00 c. Over ₱500,000.00 – ₱1 Million d. Over ₱1 Million – ₱2 Million e. Over ₱2 Million

F. Special Uses/ Special Project Project Cost of which is: (Gasoline Stations, Cell Sites, Slaughterhouse, Treatment Plant, etc.) 1. Below ₱2 Million ₱5,000

2. Over ₱2 Million ₱5,000 + 1/10 of 1% of the cost in excess of ₱2

Million G. Alteration/ Expansion (Affected area/ cost

only) Same as original application

4. Issuance of Preliminary Subdivision Development Plan (PSDP)

This clearance is issued to subdivision owners, subdivision developers and local government units who requested to secure this document.

Office or Division: Municipal Planning and Development Office (MPDO) Classification: Complex

Type of Transaction: G2G, G2C Who may avail: - Subdivision Owners -Subdivision Developers

- Local Government Units


1. Notarized Application Letter for PSDP

2. 4 sets of Site Development Plan (schematic plan) at a scale ranging from 1:200 to 1:2000 showing the proposed layout of streets, lots, parks and playgrounds and other features in relation to existing conditions duly signed by an Architect or Civil Engineer or Geodetic Engineer who is also Environmental Planner

Geodetic Engineer/ Environmental Planner/ Civil Engineer

3. 4 sets of Vicinity Map indicating the adjoining land uses, access, as well as existing facilities and utilities at least within 500 meters from the property boundaries of the project, drawn to any convenient scale


4. 4 sets of topographic plan to include existing conditions as follows:

Boundary lines: bearings and distances or geographic coordinates of the reference or tie point (referred to as the BLLM #);

Streets, easements, width and elevation of right-of-way within the project and adjacent subdivision/ areas;

Utilities within and adjacent to the proposed subdivision project, location, sizes and invert elevations of sanitary and storm or combined sewers; location of gas lines, fire hydrants, electric and telephone poles and street lights. If water mains the direction and distance to and size of nearest one, showing invert elevations of sewers, if applicable;

Ground elevation of the subdivision: for ground that slopes less than 2%, indicate spot elevations at all breaks in grade, along all drainage channels and at selected points not more than 25 meters


apart in all directions: for ground that slopes more than 2%, either indicate contours with an interval of not more than 0.50 meter if necessary due to irregular land or need for more detailed preparation of plans and construction drawings;

Water courses, marshes, rock and wooded areas, presence of all preservable trees in caliper diameter 200 millimeters, houses, barns, shacks, and other significant features.

5. 4 sets of Survey Plan of the lot(s) as described in TCT(s)


6. 4 copies of certified true copy of title(s) and current tax receipts

Registry Of Deeds

7. One-piece Documentary Stamp Tax BIR Station at the Municipal Hall

8. 4 sets of right to use or Deed of Sale of right-of-way for access road and other utilities when applicable, subject to just compensation for private land, if applicable.

Note: Preliminary Subdivision Development Plan

will be valid only for a period of 180 calendar days from date of approval

Client


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONS

IBLE

1. Go to the frontline staff, register in the logbook and secure PSDP Form and other requirements

1. Assist the client in the registering in the logbook and provide PSDP application form to be accomplished

None

3 Minute

Zoning

Officer III / MPDO

2. Submit accomplished PSDP Application forms, plans and supporting documents

2. Received and review plans/ documents

None 4 Hours Zoning Officer III /MPDO

2.1 Conduct site inspection


2.2 Prepare evaluation report for review and endorsement by the Zoning Administrator to the Sangguniang Bayan

None 10 Minutes Zoning Officer III

/MPDO

PAUSE CLOCK

2.3 Receive SB resolution approving the PSDP

None 3 Minutes Zoning Officer III

/MPDO

3. Proceed to MTO for payment PSDP and inspection fee

3. Assess payment for PSDP and inspection fees

o PSDP Fee (see schedule of fees)

o Inspection Fee– ₱1,000.00/ hectare

o Doc stamp P30.00

10 Minutes Zoning Officer III /MPDO

4. Present Copy of Original Receipt and Documentary stamp

4. Prepare and process permit and pass on to the signing officials for signatures

None 2 Hours Zoning Officer III

/MPDO

5. Receive copy of approved clearance/ permit and affix signature in the logbook

5. Release the approved Clearance/ Permit and retain 1 copy for file

None 20 Minutes Zoning Officer III /MPDO

TOTAL:

o PSDP Fee (see schedule

fees) o Inspection

Fee– ₱1,000.00/ hectare

o Doc stamp P30.00


5. Issuance of Site Zoning Classification This clearance is issued to citizens of Maramag to also include non-residents who requested to secure this document.



G2G, G2C

Who may avail: -Government Offices -Citizens of Maramag -Non-residents of Maramag


1. Letter of request addressed to the Zoning Administrator

2. Any of the following documents: - Barangay Certification

Barangay LGU

- Vicinity Map Geodetic Engineer/Civil Engineer

- Transfer Certificate of Title (TCT) ROD

- Deed of Sale Notary Public

- Real Property Tax Declaration MAssO

- Certificate of Real Property Tax Payment MTO

- Special Power of Attorney of Land Owner’s Representative

Notary Public


4. Certification Fee of ₱ 170.00 MTO CLIENTS STEPS AGENCY


PROCESSING TIME

PERSON RESPONSIBLE



None 1 Minute Zoning Officer III / MPDO

2. Present the letter of request and all other required documents

2. Review and check vicinity map and all other documents submitted against the land use plan/ zoning plan


3. Proceed to MTO for payment and present Official Receipt of the Certification Fee cluding Documentary Stamp

3. Prepare the Order of Payment of filling fee for presentation to MTO

₱ 170.00 ₱ 30.00


3.1 Conduct ocular inspection/ verification of the site


3.2 Prepare, process and record certification and pass on to the Zoning Administrator for approval


4. Received the approved certification and affix signature in the logbook

4. Release approved zoning certification and record in the logbook

None 15 Minutes Zoning Administrator/

Zoning Officer III /MPDO

TOTAL: PHP

200.00 2 Hours and 46 Minutes

6. Issuance of Subdivision Development Permit This certification is issued to subdivision owners and subdivision developers who requested to secure this document.


Classification: Complex Type of Transaction: G2G, G2C

Who may avail: - Government Offices - Subdivision Owners - Subdivision Developers


1. Letter of Application for DP

2. All requirements for application for Preliminary Subdivision Development Plan as specified on section 10.A of this Rule


3. Subdivision Development Plan consisting of the site development plan at any of the following scales: 1:200; 1:1000; or any scale not exceeding 1:2000 showing all proposals including the following: -Roads, easements or right-of-way and roadway width, alignment, gradient, and similar data for alleys, if any; - Lot numbers, lines and areas and block numbers; -Site data such as number of residential and saleable lots, typical lot size, parks and playgrounds and open spaces The Subdivision Development Plan shall be duly signed and sealed by any of the following licensed professional: -An Architect who is also an environmental planner or -A Civil Engineer who is also an environmental planner or -A Geodetic engineer who is also an environmental planner or -An Architect or a Civil engineer or a Geodetic Engineer and an environmental planner as co-signatory


4. Civil and Sanitary Works Design: Engineering plans/ construction drawings based on applicable engineering code and design criteria to include the following:

a. 4 copies of road (geometric and structural) design/ plan duly signed and sealed by a licensed civil engineer.


1. Profile derived from existing topographic map signed and sealed by a licensed geodetic engineer showing the vertical contour, designed grade, curve elements and all information needed for construction.

2. Typical roadway sections showing relative dimensions of pavement, sub-base and base preparation, curbs, gutters, sidewalks, shoulders, benching and others.

3. Details of roadway and miscellaneous structure such as curb and gutter (barrier, mountable and drop), slope protection wall and retaining wall.

b. 4 copies of storm drainage and sanitary sewer system duly signed and sealed by a licensed sanitary engineer or civil engineer. 1. Profile showing the hydraulic gradients

and properties of sanitary and storm drainage lines including structures in relation with the road grade line.

2. Details of sanitary and storm drainage lines and miscellaneous structures such as various types of manholes, catch basins, inlets (curb, gutter and drop), culverts and channel linings.

c. 4 copies of site grading plan with finished contour lines superimposed on the existing ground the limits of earthworks embankment slopes, cut slopes, surface drainage, drainage outfalls and others, duly signed and sealed by a licensed engineer.

5. 4 copies of water system layout and details duly signed and sealed by a licensed sanitary engineer or civil engineer. Should a pump motor have a horsepower (hp) rating of 50 hp or more, its pump rating and specifications shall be signed and sealed by a professional mechanical engineer


6. Certified true copy of tax declaration covering the property(ies) subject of the application for the year immediately preceding

Registry of Deeds(ROD)

7. Zoning Certification from LGU/ HLURB Regional Office

LGU/ HLURB Regional Office

8. Certified true copy of DAR Conversion Order DAR Regional Office

9. Certified true copy of Environmental Compliance Certificate (ECC) or Certificate of Non-Coverage

DENR-EMB Regional Office

(CNC), whichever is applicable, duly issued by the DENR

10. 4 copies of project description for projects having areas of 1 hectare and above to include the following:

a. Project profile indicating the cost of raw land and its development (total project cost), amortization schedule, sources of financing, cash flow, architectural scheme, if any, and work program;

Project Proponent/ Developer

b. Audited financial statement for last three (3) preceding year;

Project Auditor

c. Income Tax Return for the last three (3) preceding year;

BIR

d. Certificate of registration with Securities and Exchange Commission (SEC);

SEC

e. Articles of incorporation or partnership; Project Proponent/ Developer

f. Corporation by-laws and all implementing amendments, and


g. For new corporations (3 years and below) statement of capitalization and sources of income and cash flow to support work program.


11. Plans specifications, bill of materials and cost estimates duly signed and sealed by the appropriate licensed professionals


12. Application for permit to drill from the National Water Resources Board (NWRB)


13. Traffic impact assessment for projects 30 hectares and above


14. List of names of duly licensed professionals who signed the plans and other similar documents in connection with application filed indicating the following information:

a. Surname; b. First name; c. Middle name; d. Maiden name, in case of married women

professional; e. Professional license number, date of issue

and expiration of its validity; f. Professional tax receipt and date of issue; g. Taxpayer’s identification number (TIN)

Note: Development Permit will be valid only for a period

of 3 years from date of approval

Project Engineers

LIST OF REQUIREMENTS FOR HOUSING CONSTRUCTION 1) Four (4) sets of the following, duly signed and

sealed by a Licensed Architect/ Engineer: Housing plans including architectural

drawing, sanitary, electrical, structural plans specifications and cost estimate

Licensed Architect/ Engineer:

2) Sworn Statement as to the soundness of designs and specification attested to by the designing engineer.

Licensed Architect/ Engineer:


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONS

IBLE

1. Go to the frontline staff, register in the logbook and secure DP Form and other requirements

1. Assist the client in the registering in the logbook and provide DP application form to be accomplished

None

3 Minutes

Zoning

Officer III / MPDO

2. Submit accomplished DP Application forms, plans and supporting documents

2. Received and review plans/ documents


2.1 Conduct site inspection


2.2 Prepare evaluation report for review and endorsement by the Zoning Administrator to the Sangguniang Bayan


PAUSE CLOCK

2.3 Receive SB resolution approving the DP


3. Proceed to MTO for payment DP and inspection fee

3. Assess payment for DP and inspection fees

o DP Fee (see

schedule of fees)

10 Minutes Zoning Officer III

/MPDO

o Inspection Fee–

o ₱1,000.00/

hectare Doc stamp P30.00

4. Present Copy of Original Receipt and Documentary stamp

4. Prepare and process permit and pass on to the signing officials for signatures

None 2 Hours Zoning Officer III

/MPDO

5. Receive copy of approved clearance/ permit and affix signature in the logbook

5. Release the approved Clearance/ Permit and retain 1 copy for file

None 20 Minutes Zoning Administrato

r/ Zoning Officer III /MPDO

TOTAL:

o DP Fee (see schedule of fees) o Inspecti

on Fee– ₱1,000.

00/ hectare o Doc stamp P30.00


7. Issuance of Variance/Exceptions

This certification is issued to citizens of Maramag, non-residents, business owners and investors who requested to secure this document.


Classification: Complex Type of Transaction: G2C

Who may avail: -Citizens of Maramag -Non-residents of Maramag

-Business owners -Investors


1. Letter request for variance/ exceptions addressed to LZBA Chairperson

2. Application Form for Locational Clearance Zoning Administration Division, Municipal Planning and Development

3. Proof of Ownership over the land to be used (either of the following): - Certificate of Title or Tax Declaration, - Deed of Sale, - Deed of Donation, - Contract of Lease, - Authorization

ROD MAssO Notary Public Notary Public Notary Public

4. Duly signed and sealed Vicinity Map or Location Plan

Geodetic Engineer, Architect, Civil Engineer

5. Duly signed and sealed Floor Plan

6. Duly signed and sealed Site Development Plan or Lot Plan

7. Bill of Materials and Project Cost/ Capitalization (Including machinery, equipment, if any) signed by an Engineer or Architect

Architect, Civil Engineer

8. Barangay Resolution Interposing No-Objection Barangay LGU

9. Affidavit of Non-Objection from Neighbors Adjacent Property Owners

10. Certificate of Zoning (Zone Classification of the Project Area)

MPDO


12. Filling Fee (see attached schedule of fees) MPDO

Additional requirements:

1. DAR Clearance, if project site is agricultural land DAR Regional Office

2. For Industrial Projects:

- Equity participating agreement/ log supply contract (for sawmill) - Description of industry/ feasibility study/ engineer’s information report - Flow of manufacturing process/ diagram/ chart

Project Proponent

- Certified true copy of the of the current real estate tax receipt

MTO

- Clearance from Environmental Management Bureau (EMB)

DENR-EMB

- Barangay Resolution Endorsing the Project Barangay LGU

- Affidavit of non-objection from neighbors Adjacent Property Owners

3. For Special Projects: - Complete Engineering Plans and Designs

Proponent’s Architect or Engineer

- Affidavit of Non-objection from neighbors within 1 km radius (for cockpit)

Adjacent Property Owners

- Height Clearance CAAP

- Radiation Evaluation Certificate MHO

- Clearance from Environmental Management Bureau (EMB)

DENR-EMB

- Certified True Copy of National Telecommunication’s Provisional Authority

NTC

- Health Clearance DOH/ MHO

4. Waiver from ZA, if ZA refuses to issue Certificate of Zoning Compliance

MPDO

5. Site inspection Report or Evaluation Report (if necessary)

MPDO


PROCESSING TIME

PERSON RESPONSI

BLE



None

1 Minute

Zoning Officer

III / MPDO

2. Submit letter request for variance/ exceptions addressed to LZBA Chairperson together with the required documents

2.1 Check and verify submitted requirements and assess the conformity of project to the zoning;

None

4 Minutes

Zoning Officer

III /MPDO

2.2 Schedule the LZBA meeting for project deliberation

None

5 Minutes

LZBA /MPDO

3. Attend to the LZBA meeting for the deliberation of proposed project

3. Attend LZBA meeting for the deliberation of proposed project

None

4 Hours

LZBA /MPDO

3.1 Advice client to appear during the LZBA meeting.

None 5 Minutes Zoning Administrator/ Zoning Officer

III /MPDO

4. Assist the LZBA for the conduct of Public Hearing and Ocular Inspection

4. Conduct of Public Hearing and Ocular Inspection

None 4 Hours LZBA Members and Stakeholders

5. Proceed to MTO for payment and at BIR for securing documentary stamp

5. Prepare Order of Payment for payment to MTO


P30.00


5.1 Prepare, process and record LZBA Resolution and pass on to the signing official for approval


5.2 Review and approve the Locational Clearance (Variance/Exception)

None

6 Minutes

Zoning Administrator/ Zoning Officer

III/ /MPDO Municipal

Mayor /MMO

6. Received the approved Clearance and affix signature in the logbook

6. Released the Approved Clearance (variance/ exception) and retain 1 copy for file

None

1 Minutes

Zoning Administrator/ Zoning Officer

III/ /MPDO

TOTAL:


P30.00


Zoning/ Locational Clearance Fees

A. Single Residential Structure attached or detached

d. ₱100,000.00 and below ₱200

e. Over ₱100,000.00 ₱400

f. Over ₱200,000.00 ₱500 + 1% in excess of ₱200

B. Apartment/ Townhouses

d. ₱500,000.00 and below ₱1,000

e. Over ₱500,000.00 to ₱2 Million ₱1,500

f. Over ₱2 Million ₱2,500 + 1/10 of 1% of the cost in excess of ₱2 M regardless of the number of doors

C. Dormitories

c. ₱2 Million and below ₱2,500

d. Over ₱2 Million ₱2,500 + 1/10 of 1% of the cost in excess of ₱2 M regardless of the number of doors

D. Institutional

Project Cost of which is:

c. Below ₱2 Million ₱2,000

d. Over ₱2 Million ₱2,000 + 1/10 of 1% of the cost in excess of

₱2 Million E. Commercial, Industrial and Agro-Industrial

Project Cost of which is:

f. Below ₱100,000.00

g. Over ₱100,000.00 – ₱500,000.00

h. Over ₱500,000.00 – ₱1 Million

i. Over ₱1 Million – ₱2 Million

j. Over ₱2 Million

F. Special Uses/ Special Project

Project Cost of which is: (Gasoline Stations, Cell Sites, Slaughterhouse, Treatment Plant, etc.)

3. Below ₱2 Million ₱5,000

4. Over ₱2 Million ₱5,000 + 1/10 of 1% of the cost in excess of

₱2 Million

G. Alteration/ Expansion (Affected area/ cost only)

Same as original application

8. Issuance of Zoning Certification for Business Permit This certification is issued to business owners and investors who requested to secure this document. Office or Division: Municipal Planning and Development Office (MPDO)


G2C – Government to Client

Who may avail: -Business owners - Investors


1. Application Form for Business License/ Mayor’s Permit taken from the Municipal Mayor’s Office

Municipal Mayor’s Office (BPLO Section)

2. Certification Fee of ₱170.00 Municipal Treasurer’s Office

3. One-piece Documentary Stamp Tax BIR Station at the Municipal Hall CLIENTS STEPS AGENCY ACTIONS FEES TO

BE PAID PROCESSIN

G TIME PERSON

RESPONSIBLE

Proceed to the MPDO: 1. Go to the frontline staff and register in the logbook


None

1 Minute

Zoning

Officer III / MPDO

2. Present application form for Business License/ Mayor’s Permit and Official Receipt of the Certification Fee including BIR Documentary Stamp to the frontline staff

2. Check and verify the location of the business against the Land Use Plan/ Zoning Plan

₱ 170.00

₱ 30.00

5 Minutes

Zoning

Officer III / MPDO

2.1 If site inspection is required, the frontline staff will refer the same to the Zoning Administrator (site inspection is usually required for new enterprises)

None

2 Hours


MPDO

2.2 Process and record the transaction and pass on to the Zoning

None

3 Minutes


MPDO

Administrator for review and approval

2.3 Approve Clearance and sign the business license application form. The approval is encoded into the business tracking data base

None

3 Minutes

Zoning

Administrator/ Zoning

Officer III / MPDO

3. Receive the Approved Certification and affix signature on the Logbook

3. Release the documents to the client

TOTAL:

PHP 200.00

12 Minutes (for

renewal), 2 Hours and 12 Minutes (for new)

9. Provision of Data and Information This provision of data or information is issued to business owners, investors, tourist, students, government workers, non-government workers and researchers who requested to secure this document/s.


Classification: Simple Type of Transaction: G2G, G2C

Who may avail: -Business owners/ Investors

-Tourists

-Students/ Pupils -Government Workers

-Non- government Workers -Researchers CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Letter request addressed to the Municipal Mayor/ MPDC

2. Identification Card


PROCESSING TIME

PERSON RESPONSIB

LE

1. Go to the frontline staff, register in the logbook


None 1 Minute Project Development

Officer/ Planning Assistant /MPDO

2. Proceed to the person in-charge of the data being requested

2.Person-in-charge verifies if information required is available

- 4 Minutes Project Development

Officer/ Planning Assistant /MPDO

3. Waits while the person-in-charge accesses the information. Otherwise, the client is referred to other probable sources of information

3. Person-in-charge reviews and verifies the data/ information to be given to the client

10 Minutes Planning Assistant/

Project Development

Officer /MPDO

4. Proceed to the copy center for reproduction of documents

4. If hard copies could not be given, person-in-charge advises client to leave ID Card and allow the client to photocopy the documents

Long –₱2.00/copy

Short – ₱1.50/copy

10 Minutes Photocopier operator/

GSO

5. Sign in the logbook for record purposes. If documents were photocopied, client returns the borrowed documents and retrieves ID card

5. Release the documents needed and return the ID card

1 Minute Planning Assistant/

Project Development

Officer /MPDO

TOTAL:

Long –₱2.00/copy

Short – ₱1.50/copy

25 Minutes

Human Resource Management Office Internal Services

1. Control and Processing of Leave of Absence Application Leave of absence is a right granted to officials and employees not to report for work with or without pay as may be provided by law and as the civil service rules prescribe. The filing of application for the different types of leave follows CSC laws and rules embodied in the internal policy of the LGU on the Availment of leave

Office or Division: Human Resource Management Office

Classification: Simple Type of Transaction: G2G –Government to Government

Who may avail: Plantilla and Casual Employees CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. LOA Slip Human Resource Management Office

2. Medical Certificate (required for Sick Leave more than 3 days)

Attending Physician

3. Affidavit (for Sick Leave less than 3 days if Medical Certificate is not available)

Public Attorney’s Office

4. Approved Clearance from Money and Property Liability (for Vacation Leave for Travel Abroad)

Human Resource Management Office


FEES TO BE

PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to frontline personnel and secure Leave of Absence (LOA) Slip and submit requirements (depending on the type of leave applied)

1. Issue LOA Slip and Feedback Form

None 1 minute HRM Aide/I.T Staff

HRM Office

2. Receive and evaluate requirements

None 1 minute HRM Aide/I.T Staff HRM Office

2. Fill-up LOA Slip

3. Receive accomplished LOA Slip


4. Wait while the Leave of Absence Form is being generated in the HRIS

3. Generate/print Leave of Absence Form

None 3 minutes HRM Aide/I.T Staff HRM Office

3.1 Release generated LOA


4. Receive generated LOA Form and facilitate its approval

None Paused-Clock

from respective Head of Office

5. Submit LOA Form duly signed by Head of Office to the HRMO

5. Log and Endorse to the HRMO V for signature

None 5 minutes HRMO V HRM Office

6. Wait while the LOA is processed for the approval/disapproval by the Mun. Mayor

4.1 Forward to LCE for signature

None 2 minutes HRM Aide HRM Office

4.2 Sign Leave of Absence

None 30 minutes Municipal Mayor MMO

4.3 Return approved LOA to HRMO

None 2 minutes Clerk MMO

4.4 Release one (1) copy of approved LOA to the employee

None 1 minute HRM Aide/IT Staff HRMO

7. Receive one (1) copy of approved LOA. Fill-up and submit feedback form

6. Retrieve and file feedback form

None 1 minute HRM Aide/IT Staff HRMO


2. Control and Processing of Overtime Request, Passlip and Travel Order To account for overtime requests, pass slips and travel orders and process for its approval.


Classification: Simple Type of transaction:

G2C – Government to Government

Who may avail: LGU Employees CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Letter Request for Overtime (3 Copies) Requesting Office/ Division

2. Pass Slip (2 Copies) Requesting Office/ Division

3. Travel Order (3 Copies) Requesting Office/ Division CLIENT STEPS AGENCY ACTIONS FEES

TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.Submit document duly approved by the Head of the requesting office and LCE

1.Receive document

None 2 Minutes HRM Aide HRM Office

2.Wait until document is being controlled, process and approved

2. Log document in log book and Human Resource Information System (HRIS)

None 5 Minutes HRM Aide

HRM Office

2.1Forward the document to approving officer for signature for approval/ disapproval

None 10 Minutes HRM Aide/HRMO V/LCE

HRM Office Mayor’s Office

3.Secure copy of approved document and submit feedback form

3. Provide original copy of the document to the requesting office/employee


HRM Office


3. Issuance of Authority to Travel for Travel Abroad An official document issued to employees for vacation leave for travel abroad reflecting the employee’s name, position, country to be visited and date of travel.




Who may avail: LGU Employees CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Approved Leave of Absence Human Resource Management Office

2. Clearance From Money And Property Liability


3. Affidavit of No Pending Administrative Case

Notary Public

CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Secure and fill-up Request Slip and submit required documents

1. Receive request slip and required documents and provide feedback form


2. Wait while the requested document is processed

2. Prepare the requested document


2.1 Stamp the document with dry seal

None 1 Minute HRM Aide HRM Office

2.2 Forward the document to the Local Chief Executive for signature

None 30 Minutes Local Chief Executive

MMO

2.3 Release the requested document to client and provide logbook for receipt


3. Receive the requested document. Sign in the logbook and submit feedback form.

3. Receive and file the feedback form



4. Issuance of Certification (Certificate of Employment, Employment

and Compensation, Employment and Leave Credits and Service Record A pertinent document issued to requesting employees/former employees for any legal purposes reflecting the employee’s name, position, office, salary and duration of employment.



G2C-Government to Client, G2G- Government to Government

Who may avail: LGU Employees and Former Employees CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Request Slip Human Resource Management Office


3. Documentary Stamp Bureau of Internal Revenue Office CLIENT STEPS AGENCY


PROCESSING TIME

PERSON RESPONSIBLE


1. Issue Request Slip and provide instruction and feedback form

None 1 Minute HRM Aide/ I.T Staff HRM Office



None 2 Minutes HRM Aide/ I.T Staff HRM Office

2.1 Instruct the client to secure Official Receipt for Certification fee at the Municipal Treasurer’s Office and secure 1 pc. documentary stamp from the Bureau of Internal Revenue

None 2 Minutes HRM Aide/ I.T Staff

HRM Office

3. Proceed to Municipal Treasurer’s Office for the payment of Certification Fee


PHP 120.00 -

Certification Fee

15 Minutes Revenue Collection Clerk MTO



PHP 30.00 -

Documentary stamp

3 Minutes BIR personnel BIR

5. Go back to HRMO and submit the OR and documentary stamp

5. Receive the OR and documentary stamp

None

1 Minute

HRM Aid/ I.T Staff

HRM Office


6. Prepare requested document and endorse to the Head of Office for signature

None 5 Minutes HRM Aide/ I.T Staff

HRM Office

6.1 Release the requested document to the client.

None 1 Minute

HRM Aid/ I.T Staff HRM Office

7. Receive the requested record and sign-in in the provided logbook and fill-up feedback form

7. Record the OR # and retrieve the feedback form.

None 2 Minutes

HRM Aide/ I.T Staff

HRM Office

TOTAL: PHP 150.00

32 Minutes

5. Issuance of Certificate of Good Moral Character and Certificate of

No Pending Administrative Case A pertinent document issued to requesting employees/former employees for any legal purposes.



G2C-Government to Client, G2G- Government to Government

Who may avail: LGU Employees and Former Employees CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Request Slip Human Resource Management Office


3. Documentary Stamp Bureau of Internal Revenue Office CLIENT STEPS AGENCY


PROCESSING TIME

PERSON RESPONSIBLE


1. Issue Request Slip and provide instruction and feedback form





2.1 Instruct the client to secure Official Receipt for Certification fee at the Municipal Treasurer’s Office and secure 1 pc. documentary stamp from the Bureau of Internal Revenue


HRM Office

3. Proceed to Municipal Treasurer’s Office for the payment of Certification Fee


PHP 120.00 -

Certification Fee

15 Minutes Revenue Collection Clerk MTO



PHP 30.00 -

Documentary stamp

3 Minutes BIR personnel BIR

5. Go back to HRMO and submit the OR and documentary stamp

5. Receive the OR and documentary stamp

None

1 Minute

HRM Aide

HRM Office


6. Prepare requested document and endorse to the Head of Office for signature


HRM Office

6.1 Release the requested document to the client.

None 1 Minute

HRM Aide HRM Office

7. Receive the requested record and sign-in in the provided logbook and fill-up feedback form

7. Record the OR # and retrieve the feedback form.

None 2 Minutes

HRM Aide

HRM Office

TOTAL: PHP 150.00

57 Minutes

6. Issuance of Clearance from Money and Property Liability A pertinent document issued to employees as requirement for retirement, resignation and travel abroad.

Office or Division: Human Resource Management Office Classification: Simple

Type of transaction:

G2G-Government to Government, G2C- Government to Client

Who may avail: LGU Employees and Former Employees


For Abroad purposes: 1. Approved Leave of Absence 2. Authority to Travel for Abroad

- Human Resource Management Office - Human Resource Management Office

For Resignation purposes: 1. Resignation Letter

- Employee/Client

For Retirement purposes: 1. Letter of Intent to Retire 2. Acceptance Letter

- Employee/Client - Appointing Authority


PROCESSING TIME

PERSON RESPONSIBLE

1. Secure and fill-up Request Slip and submit required documents

1. Receive request slip and required documents and provide feedback form


2. Wait while the requested document is processed

2. Prepare the Clearance Form and provide 3 copies to the client

None

2 Minutes

HRM Aide HRM Office

3. Receive the Clearance Form

3. Instruct the client to have all the signatures of the personalities reflected in the clearance and return the document at the HRMO for the dry seal stamp


HRM Office

4. Process the Clearance

None Paused-Clock

HRM Aide HRM Office

5. Forward the approved Clearance to the HRMO

5. Stamp the Dry Seal to the document

None 1 Minute HRM Aide

HRM Office

5.1 Provide copy to the client (for travel abroad)


6. Receive a copy of the Clearance and fill-up and submit feedback form

6. Retrieve and file the feedback form



7. Monitoring of Blood Glucose and Blood Pressure Blood Glucose Test/ Blood Pressure Monitoring is conducted to LGU Officials and

Employees especially those identified with special medical needs or pre-existing

medical conditions.

Office or Division: HRMO- Health and Wellness Center Classification: Simple



Who may avail: LGU-Maramag Officials and Employees


None None


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to Health and wellness center

1. Request the client to sign-up the Log Book

None 2 Minutes Nursing Attendant

HRMO/ Health & Wellness Center

2. Sign-up on the Log Book

2. Interview the client for health concerns



3. State the health concern/s

3. Conduct appropriate Test (Blood Glucose Test/Blood Pressure Monitoring)

None 30 Minutes Nursing Attendant HRMO/ Health & Wellness Center

4. Ask for result and accomplish the client’s feedback form

4. Inform the client of the result and retrieve and file the client’s feedback form




8. Printing and Verification of Daily Time Records (DTR) Generation and printing of Daily Time Record (DTR) is done every 15th and 30th of the month. Verification follows for submission to the Accounting Office for the preparation and attachment to the payroll.




Who may avail: LGU-Maramag Employees


1. Logbook Human Resource Management Office


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit logbook to HRMO

1. Generate and print Daily Time Record (DTR) and provide copy to employee

None 5 Minutes HRMO I/HRM Assistant/HRM Aide/I.T Staff HRM Office

2. Affix signature in the DTR and secure signature of the Head of Office

Paused-Clock

3. Submit approved DTR to HRMO for verification

3. Verify Daily Time Record (DTR)

None 5 Minutes HRMO I/HRM Assistant/HRM Aide/I.T Staff HRM Office

3.1 Forward verified DTR to Accounting Office for the preparation and attachment to the payroll

None 3 Minutes HRMO I/HRM Assistant/HRM Aide/I.T Staff

HRM Office


9. Processing of Monetization of Leave Credits Application Monetization of leave credits is the payment of the money value of accumulated vacation and/or sick leave credits without actually going on leave of absence. Accumulated leave refers to the vacation and/or sick leave credits earned by an official or employee which is usually allowed on case to case basis.




Who may avail: Plantilla and Casual Employees CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Approved Letter Request for Monetization


2. LOA Slip Human Resource Management Office


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to HRMO and inquire leave credits balance for computation

1.Check leave credits balance and compute

None 2 Minutes HRMO II/ I.T Staff HRM Office

2. Secure the approval of the Mayor re: Letter Request for Monetization

Paused-Clock

3. Present approved letter request to HRMO

3. Instruct the client to proceed to Municipal Budget Office to ensure budget allocation

None 2 Minutes HRMO II/ I.T Staff HRM Office

4. Proceed to Municipal Budget Office to confirm budget allocation

4. Check the budget and affix signature to the letter if allocation is available

None 5 Minutes Municipal Budget Officer MBO

5. Go back to HRMO and submit the approved letter

5. Verify budget allocation and issue LOA Slip

None 2 Minutes HRMO II/I.T Staff HRM Office

6. Fill-up LOA Slip 6. Receive accomplished Leave of Absence (LOA) Slip

None

1 Minute HRMO II/ I.T Staff HRM Office

7. Wait while the Leave of Absence Form is being processed

7. Generate and print Leave of Absence Form

None

2 Minute

HRMO II/ I.T Staff HRM Office

7.1 Release generated LOA Form to employee

None

HRMO II/I.T Staff HRM Office

8. Receive LOA Form, affix signature and secure the signature of the Head of Office

None Paused- Clock HRMO II/I.T Staff HRM Office

9. Submit LOA Form approved by the Head of Office with approved letter for monetization

9. Receive the LOA form

None 1 Minutes

HRMO II/I.T Staff

HRM Office

9.1 Log and control LOA form to the Log Book


9.2 Forward LOA form to HRMO V for signature


9.3 Forward LOA form to LCE for Approval/ Disapproval


9.4 Sign the LOA Form

None 30 Minutes Municipal Mayor HRMO

9.5 Return approved LOA to HRMO

None 2 Minutes Clerk MMO

9.6 Prepare and process voucher and other supporting documents for approval

None 2 Days HRM Aide, HRM Assistant/I.T Staff

HRM Office

9.7 Log and release Voucher/ Check to client

None

2 Minutes HRMO II/ I.T Staff HRM Office

10. Receive Voucher/ Check. Fill-up and submit feedback form

10. Retrieve and file feedback form

None

2 Minutes

HRMO II/ I.T Staff

HRM Office

TOTAL: None 2 Days and 1 Hour

10. Processing of Terminal Leave Benefit Application

Terminal Leave Benefit (TLB) application is processed after a permanent or casual employee resigns or retires from office or when elected officials complete their term. This is computed by multiplying their highest salary received while in service (usually the recent salary rate), total number of earned leaves and constant factor (.0481927).




Who may avail: Retired/ Separated Plantilla and Casual Employees to include Elected Officials


1. Clearance from Money and Property of the LGU (2 copies, original)


2. SALN as of the last day of Service (4 copies, original)


3. MCTC Clearance (1 copy, original) Municipal Circuit Trial Court


PROCESSING TIME

PERSON RESPONSIBLE

1. Submit requirements for Terminal Leave Benefit (TLB)

1. Accept and review requirements for TLB

None 5 Minutes HRMO II HRM Office

1.1 Issue Receipt Slip with Feedback Form

None 2 Minutes HRMO II HRM Office

2. Wait for the approval of the TLB documents, Disbursement Voucher and issuance of check

2. Prepare TLB documents and submit to HRMO V and Local Chief Executive for approval

None 1 Day HRMO II/HRMO I/HRMA

HRM Office

2.1 Review and Approve TLB Documents

None 15 Minutes HRMO V HRM Office

2.2 Review and Approve TLB Documents

None 2 Hours Municipal Mayor Municipal Mayor’s

Office

2.3 Prepare Disbursement Voucher and Other Supporting Documents (After TLB documents are approved by the LCE) and forward to concerned signatories

None 1 Hour HRM Asst. HRM Office

2.4 Review and Approve Disbursement Voucher and Other Supporting Documents

None 1 Day Mun. Budget Officer/Mun.

Treasurer/Mun. Accountant/Mun.

Mayor MBO/MTO/MACC

O/MMO

2.5 Prepare and process Check for Payment

None

4 Hours

Cash Clerk III

MTO

2.6 Release check to payee

None 5 Minutes HRM Asst. HRM Office

3. Receive the check and accomplish the feedback form

3. Retrieve, evaluate and file the feedback form


3.1 Return signed Disbursement Voucher and Other Supporting Documents to MTO


TOTAL: None 2 Days, 7 Hours and 32 Minutes

11. Provision of First Aid and Massage Services

Massage Service done manually is part of the LGU’s Health and Wellness Program is provided to LGU Officials and Employees upon request.

Office or Division: HRMO- Health and Wellness Center Classification: Simple



Who may avail: LGU-Maramag Officials and Employees


None None


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to Health and wellness center

1. Request the client to sign-up the Log Book


HRM Office

2. Sign-up on the Log Book

2. Interview the client for health concerns


HRM Office

3. Request for Massage Service

3. Provide massage/First Aid to client

None 30 Minutes Nursing Attendant HRM Office

4. Accomplish the client’s feedback form

4. Retrieve and file the client’s feedback form

None 5 Minutes Nursing Attendant HRM Office


Municipal Accounting Office External Services

1. Issuance of BIR FORM # 2306 & 2307

This certificate is issued to the requesting suppliers for taxes withheld.

Office or Division: Municipal Accounting Office Classification: Simple

Type of transaction: G2B – Government to Business Who may avail: Suppliers


1. Disbursement voucher with attached official receipt


CLIENTS STEPS

AGENCY ACTION FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Approach and give the Disbursement voucher/s with attached official receipt to the person responsible and ask for BIR form number 2306 & 2307.

1. Receive Disbursement voucher/s with attached official receipt

None 1 Minute

Accounting Clerk II

Municipal Accounting Office

1.1 Prepare in 3 copies BIR form # 2306 & 2307 based on paid voucher

None 10 Minutes

Accounting Clerk II Municipal

Accounting Office

1.2 Certify BIR Form #2306 & 2307

None 1 Minute

Municipal Accountant Municipal

Accounting Office

2. Receive 2 copies of BIR form number 2306 & 2307.

2. Furnish 2 copies for the client and take one (1) copy each for file

None 1 Minute

Accounting Clerk II Municipal

Accounting Office


2. Issuance of Certificate of Appearance

This Certificate is issued to the requesting client for personal appearance.

Office or Division: Municipal Accounting Office Classification: Simple Type of transaction:

G2B – Government to Barangay G2C – Government to Client G2G – Government to Government

Who may avail: All Citizens CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Personal Appearance

CLIENTS STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Approach the person responsible and ask for a Certificate of Appearance

1. Let the client sign in the Logbook as a proof of their personal appearance

None 1 Minute Any Accounting Staff


1.1 Prepare the Certificate of Appearance

None 5 Minutes Any Accounting Staff


1.2 Certify, sign and hand over the Certificate of Appearance to the client

None 1 Minute Municipal Accountant Municipal

Accounting Office

2. Receive the Certificate of Appearance

None


3. Issuance of Request Slip of AF 51 and CTC This request slip is issued to Barangay Treasurers or any bonded staff of barangay

who will purchase AF 51 and AF 56 (Community Tax Certificate). This is to ensure

deposits of previous purchased ORs and proper monitoring of barangay transactions.


G2G – Government to Government

Who may avail: Barangay Treasurers and any bonded barangay personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Summary of CTC and O.R Collections

In their respective barangays

2. Deposit Slip of O.R Collection Landbank of the Philippines

CLIENTS STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit the Summary of Collections and deposit slips to the assigned accounting staff for verification

1. Accept the submitted Summary of Collections and deposit slips for verification and recording purposes

None 5 Minutes Accounting Clerk II, Accounting

Clerk III, Bookkeeper and

Mgt. & Audit Assistant Municipal

Accounting Office

1.1 If there are no discrepancies, issue the request slip for the purchase AF 51 and CTC

None 1 Minute Accounting Clerk II, Accounting


Mgt. & Audit assistant


2. Receive the Request Slip and proceed to Municipal Treasurer’s Office and submit the slip

2. Receive the request slip and order of payment and issue Official Receipt to the corresponding payment

PHP 138.60/

O.R. stub

PHP 88.00/

CTC stub



3. Receive the OR and proceed to the person responsible

3. Receive the request slip with attached OR and issue purchased stubs for OR’s and CTC per slip provided by the Municipal Accounting Office

None 10 minutes Data Controller Municipal

Treasurer’s Office

4. Return to the Municipal Accounting Office for recording of the purchased AF 51 and CTC

4. Record the purchased AF 51 and CTC and hand over to the client

None 1 minute Accounting Clerk II, Accounting


Mgt. & Audit assistant Municipal

Accounting Office

5. Receive the purchased AF 51 and CTC

TOTAL: PHP 138.60/

O.R. stub

PHP 88.00/

CTC stub

27 Minutes

4. Processing, pre-auditing of Disbursement Vouchers and

verification of Punong Barangay Certification

Verification of Vouchers with complete attachments and Punong Barangay

Certification for the Issuance of Check.



Who may avail: Barangay Treasurers and any bonded barangay personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Vouchers with Complete Attachments (To Payment)

Disbursement Voucher

Purchase Request

Purchase Order

Canvasser Certificate

Request for Quotation

Delivery Receipt/Charge Invoice

Abstract of Canvass

Inspection Report

In their respective barangays

2. Punong Barangay Certification(PBC)

3. Check

4. Registry of Appropriation & Obligation (RAO)

CLIENTS STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Present/Submit the Disbursement vouchers, checks, PBC and RAO

1. Receive and record the disbursement voucher to the system and Pre-Audit disbursements Voucher

None

1 Minute Accounting Clerk II, Accounting


Mgt. & Audit Assistant


2. Wait for the Assigned Accounting Staff/ Person Responsible to release the approved transaction

2. Certify the Journal Entry Voucher as to completeness of supporting documents

None 1 Minute Accounting Clerk II, Accounting


Mgt. & Audit assistant Municipal

Accounting Office

2.1 Check the availability of funds against the RAO

None 1Minute Accounting Clerk II, Accounting



Accounting Office

2.2 Check/ compare the data of Check to the PBC and the approved voucher

None 1 minute Accounting Clerk II, Accounting



Accounting Office

2.3 If there are no discrepancies, stamp and sign the PBC

None 1 Minute Municipal Accountant,

Accountant III, Fiscal Examiner I


3. Receive the PBC, approved voucher and the Check ready for encashment

None


Municipal Accounting Office Internal Services

1. Issuance of Certificate of Net Take Home Pay This certification is issued to requesting employee/s that will avail loan and/ or other transactions needing the said certificate.

Office or Division: Municipal Accounting Office Classification: Simple


G2G – Government to Government/ G2C – Government to Client

Who may avail: All LGU employees


1. Request Slip Municipal Accounting Office

2. Official Receipt Municipal Treasurer’s Office CLIENTS STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Approach the person responsible and ask for a Net take home pay

1. The person responsible will give a request slip to the client

None 1 Minute Senior Bookkeeper/

Accounting Clerk III Municipal

Accounting Office

2. Fill-out the request slip and proceed to the Municipal Treasurer’s office for payment

2. Receive the request slip and order of payment for Net Take Home Pay and issue Official Receipt

PHP 20.00 10 Minutes Revenue Collection Clerk


3. Present the request slip with attach official receipt for the required fee of net take home pay

3. Receive the request slip with attached official receipt and prepare net take home pay

None 10 Minutes Senior Bookkeeper/

Accounting Clerk III Municipal

Accounting Office

4. Receive net take home pay

4. Sign and hand over net take home pay

None 1 Minute Municipal Accountant Municipal

Accounting Office

TOTAL: PHP 20.00 22 Minutes

Office of the Municipal Budget External Services

1. Review of Annual Budgets of 20 Barangays

This service is given to all Barangays in this Municipality so that barangays will be

able to disburse their funds.

Office or Division: Municipal Budget Office



Who may avail: Barangay Secretary/Treasurer/ SB Committee on Finance and Appropriation/ Punong Barangay/ SK Chairman/Other Barangay Officials


1. Draft Annual Budget for Corrections Barangay Responsible

2. Draft Annual Budget for Finalization Barangay Responsible

3. Proposed Annual Budgets submitted for review

Barangay Responsible

4. AIP Certification Municipal Planning and Development Office

5. Actual Income from the next preceding year


6. Certified Statement of Income Municipal Accounting Office


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Present Actual Income from the next preceding year and the Certified Statement of Income

1. Receive and make a computation of PS Limitations and summary of Income and Expenditures

None 30 Minutes Budget Officer II

Municipal Budget Office

1.1 Provide Barangay Budget Forms

None 5 minutes (paused clock)

Budget Officer II Municipal Budget

Office

2. Submit Annual Barangay Budget Forms

2. Receive, review and make necessary corrections of the draft Annual Barangay Budget Forms presented for Preliminary Review of the computations

None 20 Minutes Budget Officer II Municipal Budget

Office

2.1 If there is no corrections, return the form for finalization

None 5 Minutes (paused clock)


Office

2.2 If there are any corrections, return the draft Annual barangay budget forms, explain all the corrections that needs to be corrected

None

20 Minutes (paused clock)


Office

3. Present again the corrected draft Annual Barangay Budget Form for another review and checking

3. Review and check the corrected barangay budget forms, if there is no corrections, return the forms for finalization


Budget Officer II


3.1 If there is another corrections or some corrections from the first review are still not satisfied, return the form for another correction to make



Office

4. Present again the corrected draft barangay budget form for another review and checking

4. Review and check the corrected barangay budget forms, if there is no corrections, return the forms for finalization


Budget Officer II


5. Submit finalized 8 copies of approved Annual Barangay Budget to Municipal Budget Office

5. Receive and review the final Annual Barangay Budget

None 5 Minutes


Office

5.1 Prepare Technical Review Analysis Sheet and have it signed to the Local Finance Committee (LFC)

None

15 Minutes

Budget Officer II


5.2 Give one copy of Technical Review Analysis Sheet to the Barangay representative and one copy to the Sangguniang Bayan Office for Reading of Approval

None 4 Minutes (Paused Clock)


Office

6. Follow up the approved Sangguniang Bayan Resolution of their Budget

6. Give one copy of Approved Resolution to the Liga ng mga Barangay and Barangay concern

None 2 Minutes Budget Officer II


TOTAL: None 2 Days, 2 Hours and 7

Minutes

Office of the Municipal Budget Internal Services

1. Issuance of Certificate of Availability of Funds

This certification is issued to client who requested to secure this document.

Office or Division: Municipal Budget Office



Who may avail: All Offices CHECKLIST OF REQUIREMENTS WHERE TO SECURE

None None CLIENT STEPS AGENCY


PROCESSING TIME

PERSON RESPONSIBLE

1. Ask for the certification to the person in charge

1. Prepare the Certification and endorse to Municipal Budget Officer for review and signature

None 10 Minutes Budgeting Officer III


1.1 Have it signed to the other LFC member and to the Local Chief Executive

None 4 Hours Budgeting Assistant


2. Follow up the certification

2. Give the certification

None 1 Minute Budget Officer III Municipal Budget

Office

TOTAL: None 4 Hours and 11 Minutes

2. Preparation and Submission of Manpower Report

This document is being prepared for attachment of the report of the office asking for

it. This document contains about the salaries and wages of Permanent, Casual and

Job orders as well as their benefits.

Office or Division: Municipal Budget Office Classification: Simple



Who may avail: Human Resource Management Office


None None


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Ask for manpower report to the person in-charge

1. Acknowledge the person asking for a report

None 1 Minute Budgeting Assistant


1.1 Prepare the Manpower report

None 2 Days Budgeting Assistant


2. Follow up the manpower report

2. Give the manpower report or submit it to the Human Resource Management Office

None 2 Minutes Budget Aide


TOTAL: None 2 Days and 3 Minutes

Office of the Municipal Engineer

External Services

1. Certification for Existing Lot abutting access/ barangay/ municipal/ provincial/ national road

This certification is issued for lot owners regarding the accessibility of their lot location to major thoroughfares or access roads.

Office or Division:

Municipal Engineer’s Office






1. Lot Title (OCT or TCT) (1 photocopy)

Accredited Geodetic Engineer/ Surveyor

2. Approved Subdivision Plan/ Approved sketch Plan of the area (1 photocopy)

DENR

3. Barangay Certification (1 photocopy)

Respective Barangay, where the Lot is located

4. Two-pieces documentary stamp tax BIR Station at the Municipal Hall


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to the Municipal Engineer’s Office-Planning, Programming and Design Division Right-of Way Section frontline personnel and present requirements.

1. Receive, check and verify completeness of documents submitted

None 5 minutes Engineer II/ Municipal

Engineer’s Office

2. Received Order of Payment and Proceed to Municipal Treasurer's Office for payment

1.1 Issue Order of Payment to Client for the prescibed amount of services as indicated in the tax revenue code to be paid at the Municipal

PHP 120.00

10 minutes Teller/ Municipal Treasurer’s Office

Treasurer's Office

3. Go Back to Municipal Engineer's Office and Present Receipt.

3. Received Official Reciept and ask for the contact number to be contacted as soon as the lot will be verified, the certification will be made and signed.


Engineer’s Office

3.1 Make the certification to be signed by the Municipal Engineer

None 10 minutes Engineer II/ Municipal Engineer / Municipal

Engineer's Office

4. Receive copy of the Certification and accomplish feedback form

4. Retrieve the feedback form


Engineer’s Office

TOTAL: PHP

120.00 25 minutes

2. Certification for Subdivision Plan Application This certification is issued for private lot owners who will subdivide their lot for

Sudvision plan approval at DENR (Department of environment and Naural Resources).

Office or Division: Municipal Engineer’s Office


Type of Transaction: G2C- Government to Client



1. Subdivision Plan (1 photocopy) Accredited Geodetic Engineer/ Surveyor

2. Zoning Clearance (1 photocopy) Zoning Office/ MPDO

3. Barangay Certification (1 photocopy) Respective Barangay, where the Lot is located



FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE



None 5 minutes Engineer II/



2. Issue Order of Payment to Client for the prescibed amount of services as indicated in the tax revenue code to be paid at the Municipal Treasurer's Office

PHP 120.00

10 minutes Teller/ Municipal Treasurer’s Office




Engineer’s Office

3.1 Verify the submitted lot thru the In-house surveyor

None 1 day (clock-paused)

Surveyor/ Municipal

Engineer’s Office

3.2 After verification, Make the certification to be signed by the Municipal Engineer and Approved by the Mayor

None 10 minutes Municipal Engineer and

Municipal Mayor

3.3 After the approval of certification, call/ txt the client to pick-up document


Engineer’s Office




Engineer’s Office

TOTAL: PHP

120.00 1 day & 25

minutes

3. Certification for Lot Titling Application

This certification is issued for private lot owners with an approved subdivision plan from the DENR (Department of environment and Naural Resources) to apply for Lot Titling at the same office.



Type of Transaction: G2C- Government to Client



1. Approved Subdivision Plan (1 photocopy)

Accredited Geodetic Engineer/ Surveyor

2. Zoning Clearance (1 photocopy) Zoning Office/ MPDO

3. Barangay Certification (1 photocopy)

Respective Barangay, where the Lot is located



FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIB

LE



None 5 minutes Engineer II/ Municipal Engineer’s

Office


2. Issue Order of Payment to Client for the prescibed amount of services as indicated in the tax revenue code to be paid at the Municipal Treasurer's Office

PHP 120.00

10 minutes Teller/ Municipal





Office

3.1 Verify the submitted lot thru the In-house surveyor


Surveyor/ Municipal Engineer’s

Office

3.2 After verification, Make the certification to be signed by the Municipal Engineer and Approved by the Mayor

None 10 minutes Municipal Engineer and

Municipal Mayor

3.3 After the approval of certification, call/ txt the client to pick-up document


Office




Office

TOTAL: PHP

120.00 1 day & 25

minutes

4. Program of Works (POW) and Detailed Engineering Design (DED) for Barangay Projects

This document as primary requirement for Barangay Project implementation. This document contains the project name, location, estimate, the needed workers to completethe project, the project duration, the mode of implementation and the funding source.


Classification: Complex


G2G- Government toGovernment

Who may avail: Barangay Officials of the 20 Barangay of Maramag


1. Approved Barangay Resolution for the desired project (1 photocopy)

Barangay Government


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to the Municipal Engineer’s Office-Planning, Programming and Design Division Programming Section frontline personnel and present the Barangay Resolution for the proposed project.

1. Received submitted Barangay Resolution and handed to the assign Engineer of the Barangay.

None 5 minutes Engineering Asst./ Engineer I/

Engineer II/ Municipal

Engineer’s Office

1.1 Conduct interview and write notes for reference on the site verification. Ask for the contact number for the prson who will get the approved Program of Works (POW)

None 1 hour Engineering Asst./ Engineer I/

Engineer II/ Municipal

Engineer’s Office

1.2 Conduct Occular inspection and verify the possibility of project implementation of the proposed barangay project.


Surveyor/ Engineering

Asst./ Engineer I/ Engineer II/ Municipal

Engineer’s Office

1.3 Make the Detailed Design based on the occular visit/ site verification conducted and submit the Plan for approval


Draftsman/ Architect/

Engineering Asst./ Engineer I/

Engineer II/ Municipal Engineer/


1.4 Make the program of works (POW) based on the approved Detailed Engineering Design presented, have it approved and contact the requesting Barangay Official.


Engineering Asst./ Engineer I/



2. Go Back to Municipal Engineer's Office and Recived the approved Program of Works and Detailed Engineering Design and fill-up feedback form

2. Received feedback form

None 5 minutes Engineering Asst./ Engineer I/



TOTAL: PHP

120.00

3 day & 1 hour and 10 minutes

Office of the Municipal Engineer

Internal Services

1. Repair and Maintenance of Motor vehicle This services pertains to the repair and maintenance of motor vehicles owned by

the Local Government Unit and other National Agencies with offices in Maramag, Bukidnon.


Classification: Complex



Who may avail: LGU offices with motor vehicles/ equipement and national offices with office in Maramag, Bukidnon


1. Job Order Form Municipal Engineer's Office


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIB

LE

1. Together with the motor vehicle unit and the blank Job Order form, proceed to Motor Pool Services and have the unit checked by the mechanic

1. Received the Job Order form, verify the unit and indicate recommendations and the necessary parts for repair or replacement. Conduct Pre-repair inspection of the unit. Have the Job Order noted by the Chief Mechanic/ Motor pool shop foreman and approved by the Municipal Engineer, then returned it to the requesitioning office

None 4 hours Driver/ Mechanic/ Municipal Engineer’s

Office

2. Secure the parts and the needed items in order for the unit to be repaired then, present the spare parts to motor pool assigned mechanic to repair the vehicle.

2. Received the parts/ spare parts and proceed with the repair and let the end-user know when the unit will be ready

None 10 minutes Mechanic/ Chief

Mechanic/ Motor pool foreman/ Municipal Engineer’s

Office

2.1 Conduct Repair and and maintenance of the vehicle at hand.

None 5 days (clock-paused)

Mechanic/ Chief


Office

2.3 Make report for the waste material and conduct post-repair report

None 1 hour Mechanic/ Chief


Office

3. Go Back to the motor pool after advise of the repair completed and conduct test drive

3 Conduct test drive with the driver assigned

None 4 hours Mechanic/ Driver/ Motor pool foreman/

Municipal Engineer’s

Office

4. Retrieved the vehicle and fill-up feedback form

2. Received feedback form

None 5 minutes Motor pool foreman/ Municipal Engineer’s

Office

TOTAL: NONE 5 days, 6

hours and 15 minutes

Office of the Building Official External Services

1. Issuance of Building Permit A Building Permit is required before construction can commence along with its Ancillary Permits such as Electrical Permits, Sanitary/Plumbing Permits, Mechanical Permits and Electronic Permits. The Office of the Building Official regulates the construction, repair, and improvement of various structures in the municipality based on the guidelines provided in P.D 1096 otherwise known as the National Building Code of the Philippines and its Implementing Rules and Regulations. All applications are subject for technical evaluation and site inspection prior to payment of permit fees and release of approved permit.

Office or Division: Office of the Building Official


Type of Transaction: G2C- Government to Client G2G-Government to Government G2B- Government to Business

Who may avail: People with building/structure to be constructed within the area of Maramag requesting for Building Permit & Ancillary Permits.


Documentary Requirements: 4 sets/copies of the following documentary documents 1. Certified True Copy of Transfer Certificate of Title from Register of Deeds (1 original and 3 photocopies) **in case the applicant is not the registered owner of the lot, any of the following duly notarized document shall be submitted: 1.a Notarized Contract of Lease or Award Notice 1.b Notarized Deed of Absolute Sale/Donation 1.c Notarized Contract of Sale 1.d Notarized Authority to Construct/Affidavit of Heirs/ Authorization Letter 1.e Corporate Secretary’s Certificate authorizing the signatory (if under corporation) 1.f Consent of co-owners if TCT is under multiple ownership 1.g Special Power of Attorney (SPA) 2.Certified True Copy of Tax Declaration (1 original and 3 photocopies) in the

Register of Deeds Lot Owner Notary Public Lot Owner Notary Public Lot Owner/Notary Public Notary Public Corporate Secretary Owners listed in the TCT Notary Public Municipal Assessor’s Officce DENR

absence of Land Title with Technical Description 3. Notarized Authorization Letter to transact in behalf of the owner or SPA from the owner (1 original and 3 photocopies) Technical Requirements: Fully accomplished, originally signed and dry sealed of the following permit forms 4. Unified Application Form for Building Permit (5copies) 5. Sanitary/Plumbing Permit Form for Sanitary/Plumbing installations/works (5 copies) 6. Electrical Permit Forms for electrical wiring installations/works (5 copies) 7.Mechanical Permit Forms for Mechanical Installations/works (5 copies) 8. Electronics Permit Forms for electronics installations/works (5 copies) 9. Photocopy of updated PRC License and PTR of signing professionals 10. Five (5) sets of the Proposed Plans (A1 size or A3 size). Plans includes the following details/requirements 10.1.a Line and Grade - Lot Plan/Site Development Plan with technical description (signed by license geodetic engineer/civil engineer) with location plan and vicinity map 10.b Architectural Details (signed and dry sealed by Civil Engineer/Architect -design plans for facilities/access for Persons with Disability (PWD) pursuant BP Blg. 344 (Accessibility Law) for buildings and related structures for public use to include multiple dwelling units whether government or privately owned.

Owner/Applicant Notary Public Office of the Building Official Office of the Building Official Office of the Building Official Office of the Building Official Signing Professionals Professionals who drafted the Proposed Plan (Draftsman/Civil Engineer/Architect)

-floor plan, elevation and section plans, site development plan, location plan, perspective plan and other plans and details 10.c Structural (signed & dry sealed by a licensed civil engineer) -Structural Design Analysis & Summary of Structural Design –NSCP 2015 (for 2 storeys & above) -Certification of Structural Stability of the Existing Structure for Additional Floors to be signed and sealed by licensed civil engineer/structural engineer -Soil Test for three (3) storeys & above (including basement) with notarized Certification of Actual Soil Boring Test and actual photographs signed and sealed by Civil/geotechnical engineer. -Structural Plan signed and dry sealed by a licensed civil engineer/structural engineer. -Certificate of Structural stability from an engineer on record or civil engineer/structural engineer/structural engineering specialist who is a member of the Association of Structural Engineer of the Philippines (ASEP) or PICE for old/existing building/structure 10.d Electrical (signed and dry sealed by Professional Electrical Engineer) 10.d.1Plans/Electrical Lay-out Plan/Load Computations/General Notes/Legends and Symbols (for new Construction) 10.d.2 Riser Diagram and Computation of Load 10.d.3 Electrical Design Analysis {For residential (if 3-phase), and all

commercial, institutional and industrial structures}

Prepare Design Analysis according to the Philippine Electrical Code, Article

1.3.2.1.f (DPWH NBC Memorandum Circular No. 2, Series of 2015) -Short Circuit Analysis and Voltage Drop Calculations (electrical works) 10.d.4 Certification of Electrical Safety from Professional Electrical Engineer (PEE) for old/existing building/structure 10.e. Mechanical (signed an dry sealed by a Professional Mechanical Engineer) 10.e.1 Mechanical Plan/Layout (for commercial/institutional/industrial) - Dry Standpipes (for 4 storey high and above) - wet standpipes for commercial and industrial structures, 3 storey high and above (including basement) and commercial and industrial structures over 1,800 sq.m in area. For institutional structures, 2-storey high and above. -Hydraulic Calculations of automatic fire sprinkler system (for mechanical works) -Certification of mechanical safety from Professional Mechanical Engineer (PME) or old/existing building/structure 10.f Sanitary/Plumbing (signed and dry sealed by a licensed sanitary engineer or master plumber) - General Notes (Sanitary and Plumbing) Legends, Symbols and Specifications -Water Line Layout -Sewer Line Support -Storm Drainage Line Layout -Isometric Diagram of the Systems -Elevated Water Tank/Details of Septic Tank/Cistern Tank Plan/Details -Certificate of Sanitary/Plumbing Safety from a sanitary engineer of master plumber for old/existing building

Civil Engineer/Architect Notary Public

10.g Electronics Plan/layout (signed and dry sealed b Professional Electronics Communication Engineer) - Certificate of electronics Safety from a Professional Electronics Communication Engineer for old/existing building 11. Notarized Bill of Materials/Cost Estimates originally signed/approved by the owner, signed and dry sealed by civil engineer/architect ( 4 copies all originals) 12 . Specifications all originally signed & dry sealed by civil engineer/architect and signed and approved by the owner/applicant. (4 copies) 13. Structural Design Analysis and Seismic Analysis for two (2) storey buildings and above. (1 original and 1 photocopy) 14. SB RESOLUTION (for Cell sites and other industrial building/structure) Clearances from other office/agencies: 15. Environmental Compliance Certificate (ECC) or Certificate of Non-Coverage (CNC (1 original and 3 photocopies) for Industrial building/structures 16. DOLE-Approved Construction Safety & Health Program for the project not yet started. 17. Road Right-of way Clearance for building/structures constructed along the highway 18. Height Clearance Permit for Cell Sites/Communication Tower 19. Radiofrequency Radiation Evaluation on the Proposed Tower for Cell Sites/Communication Tower 20. 2 pcs. Expanding envelope, long -Red color for commercial -Brown for residential/institutional -Green for industrial -Yellow for perimeter fence

Civil Engineer/Architect Civil Engineer / Structural Engineer Sangguniang Bayan Office DENR-Regional Office DOLE Provincial Office/Regional Office DPWH 3rd District Office Civil Aviation Authority of the Philippines (CAAP) DOH FDA Center for Device Regulation, Radiation, Health, and Research) School/office supplier store School/office supplier store BIR office ,Ground Floor, Municipal Hall Building

-Orange for excavation permit -Dark Blue for sign permit 21. 1 pc. Long brown folder 22. 2 pcs. Documentary stamp ***documents generated from the Local Government Unit (LGU) such as Barangay Clearance , Tax Declaration, Tax Receipt, Locational or Zoning clearance will no longer submitted by the applicant. It will be part of the backroom processes.


PROCESSING TIME

PERSON RESPONSIBLE

1. Submit the requirements to the Office of the Building Official

1. Check and verify requirements as to completeness and issue a follow-up stub reflecting the cellphone number of the person responsible

None

20 minutes

Engineering Assistant/

Office of the Building Official

1.1 Conduct technical evaluation of the submitted plans and documents

None 1 day Engineer II Engineering

Assistant Office of the

Building Official

1.2 Prepare schedule to conduct site inspection

None 3 minutes Engineering Assistant/


1.3 Conduct on Site Inspection and prepare inspection report Consolidate the inspection report and technical evaluation if it merits the approval of the applications If findings merits the approval of the application, facilitate/process the application at the

None 1 day & 4 hours

Inspectorate Team


Inspectorate Team


Inspectorate Team


same time notify the applicant to secure order of payment from the OBO thru call/text Otherwise, notify the client thru call /txt and issue a written notice of disapproval of the application

Inspectorate Team

Building Official


2. Return to the office of the Building Official present the txt/follow-up stub for the One time Order of Payment

2. Prepare Mechanical Permit Assessment and Issue Order of Payment for Mechanical Permit

None 2 hours

Building Official Engineering Assistant/


3. Proceed to MTO for payment

3. MTO received payment and issue Original Receipts

Fees Varies , see attached New Schedule of Building Permit Fees and Other charges

10 minutes

Window/Teller/ Municipal


4. Return to the Office of the Building Official and present the proof of payment

4. Receive the Original Receipt and issue claim stub stating the date of claiming the permit



4.1 Review and sign the application

None 1 hour Building Official/


4.4 Record the approved permit in the Log book and assign Mechanical Permit Number



4.5 Reflect/affix Mechanical Permit Number, O.R Number, date issued in the box provided in the approved permit forms



4.6 segregate office file and client’s file



4.7 Notify/inform applicant through call/txt that his/her application has been approved and is ready for pick (if it’s approved ahead of the schedule), clients should also be informed ahead of time that he/she has to fill up feedback form at the office



5. Return to OBO and present the claiming stub to receive the copy of the approved application and fill up the feedback form as requested

5. issue the approved building permit and its ancillary permit and retrieve the feedback form



TOTAL: 3 Days 29 minutes

2. Issuance of Certificate of Annual Inspection Under NBCDO memorandum Circular No. 03 Series of 2011, Office of the Building Official is mandated to conducts annual inspection of existing and operational industrial, commercial, institutional and all other buildings/structures within its jurisdiction. Annual Inspection is conducted to ensure structural stability of the building and that all architectural, electrical, mechanical, plumbing/sanitary, electronics, provisions of BP344 and safety standards are complied with prior to the issuance of certificate of annual inspection or renewal of Certificate of Occupancy or Permit to Use.

Office or Division:



G2C- Government to Client G2G-Government to Government G2B- Government to Business

Who may avail: All buildings/structure, including any agency or instrumentality of the government within the jurisdiction of Maramag


1. Building Permit (Photocopy – 1) 2. Occupancy Permit (Photocopy – 1) 3. Tax Declaration (Land & Building) –photocopy - 1 4. Plans ( Approved /As Built) 5. Letter Notice of Annual Inspection

Applicants File (Issued by the OBO) Applicants File (Issued by the OBO) Municipal Assessor’s Office Applicants File (Issued by the OBO) Office of the Building Official


PROCESSING TIME

PERSON RESPONSIBLE

1. Submit the requirements to the Office of the Building Official

1. Check and verify requirements as to completeness

None

5 minutes



1.1 Issue a stub stating the date/schedule of the inspection



1.2 Prepare schedule to conduct annual inspection



1.3 Conduct Inspection and prepare Inspection Report

None 1 minutes Inspectorate Team/


1.4 Conduct on Site Inspection and prepare inspection report

None 1 day

Inspectorate Team Office of the

Building Official

1.5 Consolidate the inspection report if it merits the approval of the applications

None 1 hour Inspectorate Team/


1.6 advise/inform the applicant to secure order of payment from the OBO and Letter/endorsement for the BFP FSIC-Occupancy Otherwise, notify the client of the deficiency through call/text or written Notice



1.7 Secure from BFP Order of Payment/Assessment of Fees for OP

None 15 Minutes Engineering Assistant/


2. Secure One Time Order of Payment from OBO and Letter Endorsement to BFP

2. Prepare Assessment/Order of Payment (Occupancy Permit Fee & Fire Safety Inspection Certificate Fee)

None 5 minutes

Engineering Assistant


2.1 Prepare Letter Endorsement for signature of the Building Official

None

3 minutes

Building Official//


3. Proceed to MTO for payment and endorsing the Letter transmittal to BFP and payment of FSIC fees

3. MTO received payment and issue Original Receipt

Fees Varies , see

attached New

Schedule of Building

Permit Fees and Other charges

10 minutes Window/ Teller/ Mun. Treasurer’s

Office

3.1 BFP received payment together with the transmittal and Issue Original Receipt

15% of the OBO

Assessment

3 days

(maximum)

BFP In charge/ Bureau of Fire

Protection

4. Return to the Office of the Building Official and present the proof of payment

4. Receive the Original Receipt and issue claim stub stating the date of claiming

None 3 minute Engineering Assistant/


4.1 Prepare the Certificate of Occupancy & Certificate of Final Electrical Inspection



4.2 Facilitate the processing/approval of the certificate

None 3 Hours



4.3 Once FSIC is being handed to the Office by the MFS, review and sign and application

None 5 minutes Building Official/ Office of the

Building Official

4.4 Record the approved permit in the Log book and assign occupancy permit number/CFEI Number



5. Receive copy of the certificate and affix signature at office file

5.1 reflect permit number in the CFEI and occupancy permit form together with the O.R number, date issued and date approved



5.2 segregate office file and client’s file



5.3 Notify/inform applicant through call/txt that his/her application has been approved and is ready for pick (if it’s

None 3minutes Engineering Assistant/


approved ahead of the schedule)

6. Return to OBO and present the claiming stub to receive the copy of the approved application and fill up the feedback form as requested

6. Issue the approve occupancy permit/CFEI and retrieve the feedback form



TOTAL: None 4 days 6 hours 10 minutes

3. Issuance of Certificate for Electrical Connection for ongoing construction but with building permit This certificate is issued to individuals/establishment with building permit but who’s construction activity is still in progress.

Office or Division: Office of the Building Official Classification: Simple

Type of Transaction: G2C- Government to Client G2G – Government to Government G2B – Government to Business

Who may avail: Any individual/establishment who wish to apply for temporary electrical connection while construction activity still in progress


1. Building Permit Personal File (Issued by the OBO)

CLIENT STEPS

AGENCY ACTIONS FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to the Office of the Building Official frontline personnel

1. Check and verify name of the applicant/establishment in the logbook for the approved building permit

None

3 minutes



2. Prepare the Order of Payment to be paid at the Municipal Treasurer’s Office & Documentary stamp tax at BIR Office

None 3 minutes



2. Client Proceed to MTO for Payment and to BIR Office for the documentary stamp

2. Received payment and issue Original Receipt;

120.00

10 minutes

Window/ Teller/ Mun. Treasurer’s

Office

2.1 Issue 2 pcs. Documentary stamp after payment

30.00

3 minutes

Office In charge/

BIR’s Office

3.Return to the

Office of the Building Official and present the proof of payment

4. 3. Receive the proof of payment and Prepare the Certificate for review and signing of the Building Official

None

3 minutes



3.1 Review and sign the certificate

None 3 minutes

Building Official/ Office of the

Building Official

3.2 Detached an office copy from the file and Issue the certificate asking client to affix signature on the detached office file as proof that certificate has been issue




4. received the office file document and ask client to fill up the feed back form



5. Client Fill up the feedback form then hand it back to the person in charge

5. Retrieved the feedback form




4. Issuance of Certificate of Electrical Connection for Old/New Structures constructed using light materials/indigenous materials

Office or Division: Office of the Building Official



Who may avail: Any private individuals who wish to apply for permanent electrical connection of their residential dwelling.


1. Proof of Ownership (photocopy – 1) - Transfer Certificate of Title/Original

Certificate of Title ***In case the OCT/TCT is not yet in the name of the applicant, submit the any of the following in addition to the above list:

- Deed of Absolute Sale/Contract of Sale

- Lease Agreement (with consent of the lessor)

- Contract of Lease (with consent of the lessor) or

- Notarized Authorization, authorizing the applicant to construct the structure

2. Notarized Affidavit of Waiver as actual occupant (photocopy – 1) 3. Barangay Certification (photocopy – 1) 4. Certificate of Indigence (if applicable)

Applicants copy/ Register of Deeds Lot Owner/Notary Public Lot Owner/Notary Public Lot Owner/Notary Public Lot Owner/Notary Public Fibeco / Notary Public Barangay Hall ( Barangay where applicants belong) Municipal Social Welfare & Development Office


PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to the Office of the Building Official with the needed requirements

1. Check and verify submitted documents


Building Inspector


1.1 Prepare the Request for Inspection form while conducting


Building Inspector

This certificate is issued to private individuals who wish to apply for electrical connection of their residential dwellings.

an interview of the applicant


1.2 Prepare Sketch as to the location of the structure and ask for the cellphone number of the applicant


Building Inspector Office of the

Building Official

2. Client’s leave the office carrying the contact number of the Bldg. Inspector

2. Give clients the contact number of the inspector for follow up at the same time the date/schedule of the inspection and other instructions



Building Official

2.1 conduct actual inspection/verification of the building/structure *Light materials – certificate will be issued *Mixed Construction Materials, above 20 sq.m floor area and who’s building cost is above 15,000 – advised to comply the Building Permit Requirement

None 1 Day Building Inspector/


2.2 Inspector leave the Inspection Report bearing his signature to the Applicant and advised to return to the office for the issuance of the certificate

None 3 Minutes Building Inspector/


3. Client return to the office with him the inspection report

3. received and verify the document


Building Inspector


3.1 Prepare the Order of Payment to be paid at the Municipal Treasurer’s Office &



Building Official

Documentary stamp tax at BIR Office

4. Client Proceed to MTO for Payment and to BIR Office for the documentary stamp

4. Received payment and issue Original Receipt ;

PHP 120.00

10 Minutes Window/ Teller/ Mun.


4.1 Issue 2 pcs. Documentary stamp after payment

PHP 30.00

2 Minutes Office In charge/ BIR’s Office

5.Return to the Office of the Building Official and present the proof of payment

5. Receive the proof of payment and Prepare the Certificate for review and signing of the Building Official



Building Official

5.1 Review and sign the certificate

None 3 minutes Building Official/ Office of the

Building Official

5.2 Detached an office copy from the file and Issue the certificate asking client to affix signature on the detached office file as proof that certificate has been issue


Building Inspector



6. received the office file document and ask client to fill up the feedback form



Building Official

7. Client Fill up the feedback form then hand it back to the person in charge

7. Retrieved the feedback form



TOTAL: PHP 150

1 Day and 1 Hour and 3

Minutes

Office of the Municipal Assessor External Services

1. Issuance of Certification: No Real Property No Real Property Certification is issued upon client’s request as requirement to benefit Scholarship Grant.

Office or Division:

Municipal Assessor’s Office (MASSO)




Who may avail: All People of Maramag


1. Client’s Identification Card (1 photo copy)(GSIS, SSS, Company ID or any Government issued Identification Card)

Client’s File

2. Barangay Certification of Indigenous People

Respective Barangay Hall

CLIENT STEPS


PROCESSING TIME

PERSON RESPONSIBLE

5. Approach the office front liner and sign in the client logbook and fill-up Request Slip

5. Provide Logbook and Request Slip form to the client

None

2 minutes

Assessment Clerk I/Municipal

Assessor’s Office

2. Submit the required documents for initial assessment and verification

2.1. Receive, check and verify documents submitted

None

3 minutes

Assessment Clerk I/ Municipal

Assessor’s Office

3. Proceed to Bureau of Internal Revenue (BIR) secure two-pieces Documentary Stamp

3.1. Issue two-pieces documentary stamp

PHP 30.00 2 minutes Clerk/ Bureau of Internal Revenue

4. Return to the Assessor’s Office submit Documentary

4.1. Receive Documentary Stamp and provide Feedback Form

None 3 minutes Assessment Clerk I/ Municipal

Assessor’s Office

Stamp and Fill-up Feedback Form

4.2. Generate of Certification


Assessor’s Office

4.3. Review and sign Certification

None 3 minutes Municipal Assessor or Local

Assessment Operations Officer

II / Municipal Assessor’s Office

5. Receive Certification and return accomplish feedback form

5.1. Logbook the documents

None 1 minute Assessment Clerk I/ Municipal

Assessor’s Office

5.2. Release the Certification


Assessor’s Office

5.3. Retrieve the Feedback Form


Assessor’s Office

TOTAL: PHP 30.00 21 minutes

2. Issuance of Certification: Real Property Holdings (with or without improvements), and other Assessment Records A Real Property Holdings (with or without improvements), and other Assessment Records are issued to clients as requirement for real property transaction passing through Bureau of Internal Revenue (BIR), Land Registration Authority (LRA) or Registry of Deeds.

Office or Division: Municipal Assessor’s Office (MASSO)


G2C- Government to Client and G2B- Government to Business

Who may avail: Property Owner or Administrator

3. Official Receipt of Latest/updated Realty Tax (1 original or photo copy)

Municipal Treasurer’s Office (MTO)

ADDITIONAL REQUIREMENTS FOR TRANSFER OF OWNERSHIP

4. Any Notarized Deed of Conveyances (Deed of Absolute Sale, Deed of Donation or Waiver of Rights ) (1 photo copy)

Notary Public

ADDITIONAL REQUIREMENTS FOR REPRESENTATIVE

3. Photocopy of Special Power of Attorney/Authorization Letter from the owner

Notary Public

4. Client’s Identification Card (GSIS, SSS, Company ID or any Government issued Identification Card)

Client’ personal file


PROCESSING TIME

PERSON RESPONSIBL

E



None

2 minutes

Assessment Clerk I/

Municipal Assessor’s Office


2.1. Receive, check and verify completeness of documents submitted

None

3 minutes

Assessment Clerk I/


2.2. Issue Order of Payment to client

None

2 minutes

Assessment Clerk I/


3. Proceed to Municipal Treasurer Office for payment by showing the

Order of Payment

3.1. Issue Official Receipt

PHP 120.00

20 minutes Revenue Collection Clerk/

Municipal Treasurer Office


4.1. Receive payment and issue two-pieces documentary stamp


5. Return to the Assessor’s Office and submit Official Receipt and Documentary Stamp. Fill-up Feedback Form

5.1. Receive Official Receipt and Documentary Stamp. Give Feedback Form

None 3 minutes Assessment Clerk I/


5.2. Generate Certification




None 3 minutes Municipal Assessor or

Local Assessment Operations Officer II / Municipal

Assessor’s Office

6. Receive the Certification and return accomplish feedback form


None 1 minute Assessment Clerk I/








TOTAL: PHP 150.00

43 minutes

3. Issuance of Certified True Copy Real Property Tax Declaration A Certified True Copy of Tax Declaration is issued upon client’s request as compliance requirement on legal transactions, such as Real Estate Mortgage-Bank Loan, Transfer of Ownership, BIR requirement on issuance of Electronic-Certificate Authorizing Registration (e-CAR) – payment of Capital Gain Tax, other legal requirements

Office or Division:




G2C- Government to Client and G2B – Government to Business





ADDITIONAL REQUIREMENTS FOR TRANSFER OF OWNERSHIP

2. Any Notarized Deed of Conveyances (Deed of Absolute Sale, Deed of Donation or Waiver of Rights ) (1 photo copy)

Notary Public

ADDITIONAL REQUIREMENTS FOR REPRESENTATIVE

3. Photocopy of Special Power of Attorney/Authorization Letter from the owner

Notary Public

4. Client’s Identification Card (GSIS, SSS, Company ID or any Government issued Identification Card)

Client’ personal file

CLIENT STEPS


PROCESSING TIME

PERSON RESPONSIBLE



None

2 minutes


Assessor’s Office


2.1. Receive, check and verify completeness of documents submitted

None

3 minutes


Assessor’s Office


None

2 minutes


Assessor’s Office

3. Proceed to Municipal Treasurer Office for payment by showing the Order of Payment


PHP 120.00 20 minutes Revenue Collection Clerk/



4.1. Receive payment and issue two-pieces documentary stamp


5. Return to the Assessor’s Office and submit Official Receipt and Documentary Stamp. Fill-up Feedback Form

5.1. Receive Official Receipt and Documentary Stamp and Provide Feedback Form


Assessor’s Office

5.2. Generate of Certified True Copy of Tax Declaration


Assessor’s Office

5.3. Review and sign Certified True Copy of Tax Declaration



II / Municipal

Assessor’s Office

6. Receive the Certified True Copy of Tax Declaration and return accomplish feedback form



Assessor’s Office

6.2. Release the Certified True Copy of Tax Declaration.


Assessor’s Office



Assessor’s Office

TOTAL: PHP 150.00 43 minutes

4. Issuance of Real Property Records Verification (History) Real Property History Records Verification is prepared upon clients to track down the previous transactions of the Real Property Unit; also requested whenever property to justify legal claims thereof.

Office or Division:





Who may avail: All People of Maramag


1. Client’s Identification Card (1 photo copy)(GSIS, SSS, Company ID or any Government issued Identification Card)

Client’s File

2. Tax Declaration (1 copy print-out) Municipal Assessor Office


PROCESSING TIME

PERSON RESPONSIBLE



None

2 minutes

Assessment Clerk I/Municipal

Assessor’s Office


2.1. Receive, check and verify documents submitted

None

3 minutes


Assessor’s Office


None

2 minutes


Assessor’s Office



PHP 150.00



4. Return to the Assessor’s Office and submit

4.1. Receive Official Receipt and give Feedback Form


Assessor’s Office

Official Receipt and Documentary Stamp. Fill-up Feedback Form

4.2. Generate of Certification


Assessor’s Office





5. Receive Certification and return accomplish feedback form



Assessor’s Office



Assessor’s Office



Assessor’s Office

TOTAL: PHP 150.00

41 minutes

5. Issuance of Sketch Plan and Vicinity Map Sketch Plan and Vicinity Map (digitized copy) is issued upon client’s request for reference purposes only to identify property (land) locations and its predominant land use boundary reference in identifying adjacent property owners.


Classification: Simple Type of Transaction: G2C- Government to Client and G2B – Government to Business

Who may avail: All Property Owner or Administrator/ Company Representative




2. Certificate of Title (1 original or photo copy)

Client’s File

3. Tax Declaration (1 original or photo copy)



FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE



None

2 minutes

Assessment Clerk I/Municipal Assessor’s Office


2.1. Receive, check and verify property status

None

3 minute

Assessment Clerk I/ Municipal Assessor’s Office

3. Proceed to Tax Mapping Operations/ Information Technology (IT) Section

3.1. Check and verify the location

None 3 minute Assessment Clerk I/ Municipal Assessor’s Office

3.2. Issue Order of Payment




PHP 150.00



4. Return to the Assessor’s Office and submit Official Receipt Fill-up Feedback Form

4.1. Receive Official Receipt and give Feedback Form


Assessor’s Office

4.2. Generate of Sketch Plan or Vicinity Map

None 15 minutes Draftsman II, Assessment

Clerk I/ Municipal Assessor’s Office

4.3. Review and sign Sketch Plan or Vicinity Map

None 3 minutes Municipal Assessor, Local

Assessment Operations Officer II / Municipal

Assessor’s Office

5. Receive the Vicinity Map and Sketch Plan and return accomplish feedback form

5.1. Logbook the documents in the Record book provided


Assessor’s Office

5.2. Release the Vicinity Map or Goggle Map


5.3. Retrieve the Feedback Form and file


Assessor’s Office

TOTAL: PHP 150.00

54 minutes

6. Processing of Real Property Tax Declaration – Change in Classification The Real Property Tax Declaration for property reclassification is processed upon owner’s written request subject further to the approval of the Provincial Assessor to serve as the primary and principal record of all real property information that is necessary for the real property tax assessment as provided under R.A. 7160, Section 197-283 thereof.

Office or Division:


Classification: Highly Technical Type of Transaction:


Who may avail: Property Owner or Administrator CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Latest/updated Realty Tax Receipt (Official Receipt)


2. Owner’s Letter Request Property Owner

5. Zoning Certification Municipal Planning and Development Office (MPDO)


PROCESSING TIME

PERSON RESPONSIBL

E

1. Approach the office front liner and sign in the client logbook

1. Entertain client and provide clients log book.

None

2 minutes

Assessment Clerk I/

Municipal Assessor’s

Office

2. Proceed to Assessment Section

2. Refer client to Assessment Section

None

3 minutes

Assessment Clerk I/


Office

3. Secure Checklist of Requirements

3. Provide checklist of requirements



Office

4. Listen to service providers instruction

4.1. Provide appropriate actions to clients request



Office

4.2 Set schedule for the conduct of actual ocular inspection of the Real Property

3 minutes Assessment Clerk I/


Office

subject for assessment

5. Guide/ assist office personnel in the conduct of ocular inspection, verification and inventory

5.1. Conduct actual ocular inspection and verification of the subject Real Property as to its actual use or other uses.

None 1 day Tax Mapper II , Assessment

Clerk I/


Office

5.2. Prepare Pre-FAAS and Inspection Report

None 5 minutes Tax Mapper II, Assessment

Clerk I/ Municipal

Assessor’s Office

6. Return to the Municipal Assessor’s Office for the submission of required documents (Back to Step 1)

6.1. Receive, check and verify submitted documents from the check list



Office

6.2. Inform the Real Property Owner that the approval of the Tax Declaration will be at the Provincial Assessor’s Office (PASSO) and it takes 20 working days



Office

6.3. Prepare the Real Property Tax Declaration and generate (3 copies of Tax Declaration, 3 copies Final FAAS and 2 copies Notice of Assessment)



Office

6.4. Review, check and sign the 3 copies of Tax Declaration, 3 copies Final FAAS and 2 copies Notice of Assessment

None 3 minutes Local Assessment Operations Officer II / Municipal

Assessor’s Office

6.5. Review and sign the 3 copies of Tax Declaration, 3 copies Final FAAS and 2

None 3 minutes Municipal Assessor /


Office

copies Notice of Assessment

6.6. Transmit / submit the Tax Declaration and its attachment for approval of the Provincial Assessor

None Paused-CLOCK

Provincial Assessor / Provincial Assessor’s

Office

7. Receive the owners copy of the Tax Declaration and Notice of Assessment

7. Deliver approved Tax Declaration with the Notice of Assessment to the Real Property Owner / Declarant

None 1 day Tax Mapper II / Municipal

Assessor’s Office

TOTAL: None 2 Days, 49 minutes

7. Processing of Real Property Tax Declaration – Change of Ownership The Real Property Tax Declaration is processed for transfer of ownership subject is the approval of the Provincial Assessor to serve as the primary and principal record of all real property information that is necessary for real property tax assessment as provided under R.A. 7160, sections 197-280 thereof.

Office or Division:


Classification: Highly Technical





-Under Department of Environment and Natural Resources (DENR) property



2. Official Receipt of Transfer Tax Provincial Treasurer’s Office, Capitol Ground, Malaybalay City, Bukidnon

3. Certified True Copy of Land Title (1 Original True Copy and 1 photo copy)

Land Registry Authority (LRA)/Registry of Deeds (ROD), Malaybalay City, Bukidnon

6. Deed of Conveyance (e.g. Deed of Absolute Sale, Donation)duly registered from the Registry of Deeds ( 2 photo copy)

Client’s copy/file

7. Electronic Certificate Authorizing Registration (eCAR) (2 photo copy)

Bureau of Internal Revenue (BIR), Casisang, Malaybalay City, Bukidnon

8. Approved Survey Plan (2 photo copy)

Department of Environment and Natural Resources Region 10 Survey Division, Macabalan, Cagayan de Oro City

9. Department of Agrarian Reform (DAR) Certification (1 Original and 1 photo copy)

Municipal Agrarian Reform Office (MARO), North Poblacion, Maramag, Bukidnon

10. Sangguniang Bayan Resolution (for proprety/ies originally declared under the name of Municipal Government) (2 photo copy)

Office of the Sangguniang Bayan-Local Government Unit of Maramag


PROCESSING TIME

PERSON RESPONSIBLE



None

2 minutes


Assessor’s Office



None

3 minutes


Assessor’s Office

3. Secure Checklist of Requirements


None 2 minutes Revenue Collection Clerk/




None 2 minutes Clerk/ Bureau of

Internal Revenue

4.2 Set schedule for the conduct of actual ocular inspection of the Real Property subject for assessment

3 minutes Assessment Clerk I/ Municipal

Assessor’s Office



None 1 day Tax Mapper II, Assessment Clerk

I/ Municipal Assessor’s Office


None 5 minutes Tax Mapper II, Assessment Clerk

I/ Municipal

Assessor’s Office

6. Return to the Municipal Assessor’s Office for the submission of required documents (Back to Step 1)



Assessor’s Office



Assessor’s Office



Assessor’s Office


None 3 minutes Local Assessment Operations Officer


6.5. Review and sign the 3 copies of Tax Declaration, 3 copies Final FAAS and 2 copies Notice of Assessment

None 3 minutes Municipal Assessor / Municipal

Assessor’s Office


None Paused-CLOCK

Provincial Assessor / Provincial

Assessor’s Office




Assessor’s Office

TOTAL: None 2 Days, 49 minutes

8. Processing of Real Property Tax Declaration – Physical Changes in Property (e.g. Structure / Building-Renovation, Destruction-Calamity, Additional Improvements) The Real Property Tax of property reclassification is processed upon owner’s written request subject further to the approval of the Provincial Assessor to serve as the primary and principal record of all real property information that is necessary for real property tax assessment as provided under R.A. 7160, sections 197-280 thereof.

Office or Division:


Classification: Highly Technical







2. Owner’s Letter Request Property Owner

CLIENT STEPS


PROCESSING TIME

PERSON RESPONSIBLE



None

2 minutes


Assessor’s Office



None

3 minutes


Assessor’s Office

3. Secure Checklist of Requirements and Sworn Statement of the True Current and Fair Market Value of Real Properties Form

3. Provide checklist of requirements and Sworn Statement of the True Current and Fair Market Value of Real Properties Form


Assessor’s Office




Assessor’s Office


3 minutes Assessment Clerk I/ Municipal

Assessor’s Office



None 1 day Tax Mapper II , Assessment Clerk



None 5 minutes Tax Mapper II, Assessment Clerk


6. Return to the Municipal Assessor’s Office for the submission of required documents



Assessor’s Office

6.2Provide Sworn Statement


Assessor’s Office



Assessor’s Office



Assessor’s Office


None 3 minutes Local Assessment Operations Officer


6.5. Review and sign the 3 copies of Tax Declaration, 3 copies Final FAAS and 2


Assessor’s Office

copies Notice of Assessment


None Paused-CLOCK


Assessor’s Office




Assessor’s Office

TOTAL: None 2 Days, 53 Minutes

9. Processing of Real Property Tax Declaration Undeclared – Newly

Discovered or Declared for the First Time - Titled and Untitled Lands (Newly Discovery) The Real Property Tax Declaration is generated to establish a permanent assessment record and provide the property owner with information relative to the assessment of his/her property. In municipality duly processed Property Tax Declaration is subject to the approval of the Provincial Assessor (R.A. 7160, Sections 197-283)


Classification: Highly Technical Type of Transaction: G2C- Government to Client

Who may avail: Property Owner or Administrator CHECKLIST OF REQUIREMENTS WHERE TO SECURE

For titled lands (Under Department of Environment

and Natural Resources (DENR) Property

1. Certified True Copy of Land Title (1 original and 1 photo copy)

Land Registration Authority (LRA) (previously ROD) - Malaybalay City

2. Free Patent, homestead or miscellaneous sales (1 certified true copy and 1 photo copy)

Provincial Environment and Natural Resources Office (PENRO) – Malaybalay City

3. Approved Survey Plan (2 photo copy) Department of Environment and Natural Resources Region 10 Survey Division, Macabalan, Cagayan de Oro City


For Titled Lands (Under Department of Agrarian

Reform (DAR) Property)

1. Title (2 photo copy) Client’ personal file

2. Certification from Department of Agrarian Reform (DAR) (1 original and 1 photocopy)

Municipal Agrarian Reform Office (MARO) North Poblacion, Maramag, Bukidnon


For Untitled Lands

1. Approved Survey Plan (2 photo copy) Department of Environment and Natural Resources Region 10 Survey Division, Macabalan, Cagayan de Oro City

2. Certification from Community Environment and Natural Resources Office (CENRO)

Community Environment and Natural Resources Office (CENRO), Poblacion, Pangantucan, Bukidnon

3. Barangay Certification (1 original copy & 1 photo copy)

Respective Barangay Hall


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE



None

2 minutes


Assessor’s Office


2. Refer to Assessment Section

None

3 minutes

Assessment Clerk I/ Municipal Assessor’s Office

3. Secure Checklist of requirements



Assessor’s Office



None 2 minutes Clerk/ Bureau of Internal Revenue



Assessor’s Office

5. Guide/Assist office personnel in the conduct of ocular inspection, verification and inventory

5.1. Conduct actual ocular inspection and verification of the subject Real Property and to its actual use or other uses

None 1 day Tax Mapper II, Assessment


5.2. Prepare the Pre-FAAS and Inspection Report

None 5 minutes Tax Mapper II, Assessment


6. Return to office for the submission of required documents

6.1. Receive, check and verify submitted documents from the checklist


6.2. Compute Real Property Taxes (Back Tax 10 years plus current year


7. Proceed to Municipal

7.1. Provide correct

Back Taxes =AV


Treasurer’s Office (MTO) for the payment of Back Taxes

computation of assessed value as basis in the computation of back taxes

x 2% x 10 years plus Current= AV x 2%

plus Road Maintenan

ce Fee


8. Return to office and submit the Official Receipt (OR)

8.1 Receive the Official Receipt attach to the documents and Pre-FAAS submit to Tax Mapping Section for PIN assignment


Assessor’s Office

8.2 Inform the Real Property Owner that the approval of the Tax Declaration will be at the Provincial Assessor Office (PASSO) and it takes 20 working days

None 5 minutes Assessment Clerk I/ Municipal Assessor’s Office

8.3 Prepare the Real Property Tax Declaration and generate (3 copies Tax Declaration, 3 copies Final FAAS and 2 copies Notice of Assessment


Assessor’s Office

8.4 Review, check and sign the 3 copies Tax Declaration, 3 copies Final FAAS and 2 copies Notice of Assessment

None 3 minutes Local Assessment Operations Officer II / Municipal

Assessor’s Office

8.5 Review and sign the duly accomplished Tax Declaration


Assessor’s Office

8.6 Transmit/Submit the Tax Declaration and its attachment for approval of the Provincial Assessor

None paused-CLOCK


Assessor’s Office


9. Deliver approved Tax Declaration with the Notice of Assessment to the Real Property Owner/Declarant


Assessor’s Office

TOTAL: Back Taxes =AV x 2% x 10 years plus Current= AV x 2%

plus Road Maintenance Fee (RMF)

2 days, 1 hour, 15 minutes


External Services

1. Conduct Animal Health Care Protection and Services This services are given to clients (Farmers with Livestock) of Maramag who requested to avail the services.

Office or Division: Municipal Agriculture Office



Who may avail: All Livestock Farmers of Maramag CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Proof of ownership (1 photo copy)

Owners’ Copy/FA cert./Barangay Certification/MASSO/ROD

2. Two-piece documentary stamp tax

BIR Station at the Municipal Hall


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to the Municipal Agriculture Office- Administrative frontline personnel and request a specific services and sign logbook

1.1 Entertain the farmers request

None

10 minutes

Officer of the Day (AT) Municipal Agriculture

Office

2. The Farmer bring their animal to the designated area

2.1 Advice Livestock Coordinator to diagnose animal health situation and execute a necessary treatment

None

60 minutes

Livestock

Coordinator/Veterinarian/Municipal Agriculturist

Municipal Agriculture Office

3. Accomplish feedback form

3.1 Prepare and submit situational report

None

30 minutes

Livestock Coordinator/Veterinarian/

Municipal Agriculturist


TOTAL: None 1 hour 40 minutes

2. Distribution of Farm Inputs This input is distributed to clients (Farmers and Fisher folks) of Maramag who are willing to avail the program.




Who may avail: All Farmers/Fisher folks of Maramag CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Proof of ownership (1 photo copy) Owners’ Copy/FA cert./Barangay Certification/MASSO/ROD


FEES TO BE

PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to the Municipal Agriculture Office- Administrative frontline personnel and present required documents

1.1 Receive, validate and verify completeness of documents submitted

None

5 minutes

Officer of the Day

(AT)


2. Sign logbook and acknowledgement receipt

2.1 Issue a note to the Farmers in order to claim the inputs

None

5 minutes

Clerk/ Officer of the

Day


3. Receive claim note to withdraw farm inputs and accomplished feedback form


None

20 minutes

Officer of the

Day/Clerk



3. Issuance of Farmer’s Certification This certification is issued to clients (Farmers and Fisher folks) of Maramag who

requested to secure this document. Office or Division: Municipal Agriculture Office


Who may avail: All Farmers/Fisher folks of Maramag CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Proof of ownership (1 photo copy) Owners’ Copy/FA cert./Barangay Certification/MASSO/ROD

2. Two-piece documentary stamp tax BIR Station at the Municipal Hall


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to the Municipal Agriculture Office- Administrative frontline personnel and present required documents

1.1 Receive, validate and verify completeness of documents submitted and advice client to pay a Certification Fee

None

5 Minutes

Officer of the Day

(AT) Municipal

Agriculture Office

2. Proceed to MTO to pay a certification fee

2.1 Prepare Farmers Certification for the signatory

None

10 Minutes

RCC, Municipal Treasurer Office

3. Sign logbook for received

3.1 Sign and issue the Farmers Certification to the client and request the client to accomplish the Feedback form

None

3 Minutes

Clerk/ Officer of the

Day


4. Receive copy of the Farmers Certification and accomplish feedback form


None

3 Minutes

Officer of the

Day/Clerk



4. Preparation and Processing of Financial Documents The documents of Municipal Agriculture office shall be prepared and process by the

Administrative Aide IV.

Office or Division: Municipal Agriculture Office Classification: Highly Technical

Type of Transaction: G2G- Government to Government

Who may avail: Municipal Agriculture personnel and staff, Preparation and processing of Financial Documents.


1. Annual Procurement Plan 2. Approved Annual Operating Budget 3. Purchase Request 4. Official Receipts



FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to Administrative Section and present the document needed for Voucher

1.1 Record the request and present to the Municipal Agriculture Officer for consent

None

5 minutes

Administrative Aide

IV Municipal

Agriculture Office

2. Wait for the notice on the completion of documents submitted

2.1 Prepare the financial documents

None

10 minutes

Administrative Aide

IV Municipal

Agriculture Office

3. Wait the completion of disbursement voucher

3.1.Prepare the Payroll for signature by the MA Officer

None

30 minutes

Administrative Aide

IV


3.2 Wait for the checks prepared by the Municipal Treasurer Office

None

30 days

(paused-clock)

Administrative Aide

IV Municipal

Agriculture Office

3.3 Notify the recipient and Release the check and

None

1 day

Administrative Aide

IV

request the client to accomplish the Feedback form


4.Receive the documents and checks and accomplish feedback form

4.1. Retrieve the feedback form

None 2 minutes Administrative Aide

IV Municipal

Agriculture Office

TOTAL: None 1 Hour 40 Minutes

5. Submission of Reports and Requirements of Documents Submission of reports and requirements of documents to government offices/agencies concerned.


Classification: Complex Type of Transaction:


Who may avail: All Government Offices/agencies concerned CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Gathered Data Municipal Agriculture Office


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.Gather data from ATs

None

5 days

Officer of the Day

(AT)


2.Consolidate all the data gathered

None

1 day


3. Encode and email data to government offices/agencies concerned

3.1 Receive, validate and verify completeness of documents submitted

None

1 day

Officer of the

Day/Clerk


TOTAL: None 7 days

6. Tractor Services This service is given to clients (Farmers) of Maramag who are willing to avail the service of farm tractor equipment.



Who may avail: All Farmers of Maramag


1. Official Receipt MTO


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to the Municipal Agriculture Office- Administrative frontline personnel and sign logbook

1.1 Advice farmers to pay the service fee to the MTO

None

5 minutes

Officer of the Day

(AT)


2. Proceed to MTO to pay farm tractor service fee

2.1 Advice operator for the schedule of the services

None

10 minutes


3. Proceed to MAO to present the Official receipt and schedule of the services

3.2 Record and Issue schedule of the tractor services

None

10 minutes

Officer of the

Day/Clerk



Office of the Municipal General Services External Services

1. Reproduction of Documents (Photocopying and Risograph

Printing) In order to fast track, the processing of documents in the LGU, the Municipal

General Services Office provide the services for photocopying and risograph

printing for internal and external clients

Office or Division: Municipal General Services Office



Who may avail: All Citizens of Maramag CHECKLIST OF


1. Documents to be photocopied/ risograph

Clients

2. Official Receipt from Municipal Treasurer’s Office/ Cash Ticket

Municipal Treasurer’s Office/ GSO Counter

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Client present copy/ies to be reproduce at GSO ICT Section

1. GSO ICT operator receive the documents

Php 2.00/page (Photocopy) Php 300.00/ ream (Risograph) Php 500.00/ ream (back to back (Risograph)

1 minute Admin Aide I Municipal General

Services Office

1.1 GSO ICT operator photocopy/ risograph printing

1 minute/ page (photocopy) 10 minutes/ream (Risograph)

Admin Aide I Municipal General

Services Office

2.Client pays the amount billed at GSO-ICT Section or proceed to MTO for payment (for Risograph printing)

2.GSO ICT operator receive payment and issue cash ticket or MTO receive payment and issue Official Receipt

30 minutes Admin Aide I Municipal General

Services Office



2.1 Give the photocopied/ risograph document to client

None 1 minute Admin Aide I Municipal General

Services Office

2.3 Provide Feedback form to client

None 1 minute Admin Aide I Municipal General

Services Office

3 Fill-up feedback form and submit to GSO

3 Receive feedback form

None 5 minutes Admin Aide I Municipal General

Services Office

TOTAL: 9 minutes for photocopy, 48

minutes for Risograph

Printing (per ream)

2. Transport Services Services offered by Local Government Unit of Maramag to its constituents and individuals need for transport services with approved request from the LCE.

Office or Division:

Municipal General Services Office – Administrative Support


G2C- Government to Client G2G – Government to Government

Who may avail: All Citizens of Maramag CHECKLIST OF


1.Letter request approved by Local Chief Executive/ Municipal Administrator

Municipal Mayor’s Office/ Municipal Administrator Office

2.Vehicle Trip Ticket Municipal General Services Office

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Client make letter request address to LCE for approval.

1. MMO staff, receive letter request and forward to LCE

None

30 minutes

MMO Staff Municipal Mayor’s

Office

2. Client receive the letter request and forward to GSO office

2. GSO clerk receive the approved letter request

None 5minute Admin Aide IV Municipal General

Services Office

2.2 GSO clerk inform Head of Office regarding the letter.

None 5 minute

Admin Aide IV Municipal General Services Officer

Municipal General Services Office

2.3 Head of Office forwarded the letter request to GSO clerk for verification and checking of schedule for the availability of vehicle

None 1 hour

Municipal General Services Officer, Admin Aide IV


2.4 If available, GSO clerk book the requested date of vehicle usage and prepared Vehicle trip ticket.

None 30 minutes Admin Aide IV Municipal General Services Officer

2.5 Inform concerned driver and the Head of Office assigned

None 5 minutes Admin Aide IV Municipal General

Services Office

2.6 Prepare and process Vehicle Trip Ticket for approval of the LCE


Services Office

2.7 Provide feedback form to client

None 1 minute Admin Aide IV Municipal General

Services Office

3.Fill-up feedback from and submit to GSO clerk

3. Receive feedback form


Services Office

TOTAL: None 2 hours, 20 minutes

3. Usage of Municipal Gymnasium, Sound System Heavy Duty Tents, Wooden tables, Table Cloth and Monobloc chairs

To ensure proper scheduling and usage of Government properties and Fixtures with corresponding fee based on Municipal Revenue Code.

Office or Division: Municipal General Services Office – Administrative Support Classification: Simple


G2C- Government to Client G2G – Government to Government



WHERE TO SECURE

1. Approved Letter Request (1 original copy)


CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit letter request approved by the Local Chief Executive (LCE)

1.Receive the approved letter request

Municipal Gymnasium Php 1,500.00/ day or night Monobloc Chairs Php 5.00/pc. Heavy Duty Tents Php 200.00/ unit per day Wooden Tables Php 50.00 Table Cloth Php 50.00/pc Sound System Php 2,000.00/day or night

5 minutes

Admin Aide II Municipal General

Services Office

1.1Check for the availability of schedule

10 minutes Admin Aide II Municipal General

Services Office

1.2 Provide Borrower Slip to the client

1 minute Admin Aide II Municipal

General Services Office

2.Fill-up Borrower Slip and submit to GSO Clerk

2. Receive borrower slip and forward to MGSO head for approval

5 minutes

Admin Aide II Municipal

General Services Office

2.1 MGSO approved the borrower slip

5 minutes Municipal General Services Officer

Municipal General Service

3.Proceed to Municipal Treasurer’s Office for payment

3. MTO receive payment and issue Official Receipt

30 minutes



4.Present Official Receipt

4. Receive O.R & book the requested schedule.

5 minutes Admin. Aide II Municipal General

Services Office

Received the requested item from GSO

4.1 Release the requested item and provide feedback form.

30 minutes

Admin Aide II Municipal General

Services Office

5. Fill-up feedback form and present to GSO clerk

5.Receive feedback form

None 1 minute Admin Aide II Municipal General

Services Office

TOTAL: None 1 Hour, 32 Minutes

Office of the Municipal General Services Internal Services

1. Repair and Maintenance of Office Equipment and Municipal

Building

Services offered by the Municipal General Services Office to include repairs of

office equipment, fixtures and administrative section building maintenance.

Office or Division: Municipal General Services Office – Property Management Division Classification: Simple



Who may avail: All LGU employees


1.Job Order Slip Form Municipal General Services Office


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.Secure Job Order Slip Form at General Services Office

1.Provide Job Order Form to the client

None 10 minutes

Admin Aide II/Clerk II,


2. Fill-up Job Order with signature then submit to GSO for approval

2.Receive Filled-up job order from and forward to MGSO head for approval

None 10 minutes Admin Aide II, Municipal General Services Officer

Municipal General Services Officer

3. Client receive the approved Job Order Form and wait for the Maintenance to arrive

3. GSO clerk booked and informed Maintenance Section for the requested Job Order

None 5 minutes Admin Aide II/Clerk II, Plumber, Electronic

Communication Operator


3.1 Provide feedback form to client

None 1 minutes

Admin Aide II, Plumber


4.Fill-up and submit feedback form to GSO Clerk

4.Receive feedback form

None 5 minutes Admin Aide II, Municipal General

Services Office



External Services

1. Registration of Live Birth (a. Legitimate Child registered within Reglementary period) This service caters to filing and registration of Certificates of Live Birth of legitimate children registered within reglementary period or within 30 days from the time of birth. The birth of a child, being a vital event for a person, must be registered within 30 days from the time of birth at the office of the Civil Registrar of the city/municipality where the birth occurred.

Office or Division: Municipal Civil Registrar's Office Classification: Simple Type of transaction: External

Who may avail: Parent/s or authorized representative CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Cetificate of Live Birth duly prepared and accomplished by the records officer of hospitals, lying-in clinics, birthing homes and barangay secretaries within Maramag, Bukidnon

From Records Sections of Hospitals, Lying-in Clinics, and Birthing Homes and Barangay LGUs within Maramag

2. If transit/home delivery (with or without attendant), note or draft COLB from hospitals/lying in clinics and barangay certification of birth.


3. If indigent, barangay certification of indigency.

Barangay LGUs.

CLIENTS STEPS


PROCESSING TIME

PERSON RESPONSIBLE

1. Submit accomplished Certificate of Live Birth (COLB) or submit requirements in case of transit/ home delivery, then, pays prescribed fees at the Municipal Treasurer's Office.

1. Reviews COLB entries or prepare COLB according to guidelines.

PHP 120.00

8 Minutes MCRO Personnel Municipal Civil

Registrar’s Office

1.1 Assigns registry number to COLB. Process and record entries of data in the computer system and birth registry book. Routes COLB for signatures.

None 10 Minutes MCRO Personnel

Municipal Civil Registrar’s Office

1.2 Reviews and signs the COLB.

None



2. Presents Official Receipt and gets copy of registered COLB.

2. Segregates COLB copies and gives copy to parent or representative.

None

1 Minute MCRO Personnel Municipal Civil


TOTAL: PHP 120.00

22 Minutes

2. Registration of Live Birth (b. Illegitimate Child registered within reglementary period) This service caters to filing and registration of Certificates of Live Birth of illegitimate children registered, within reglementary period or within 30 days from the time of birth, under the surname of the mother or the father pursuant to RA 9255


Who may avail: Parent/s or Authorized Representative CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Cetificate of Live Birth duly prepared and accomplished by the records officer of hospitals, lying-in clinics, birthing homes and barangay secretaries within Maramag, Bukidnon. Affidavit of Acknowledgement/ Admission of Paternity duly signed/ executed by the father and mother of the child at the back of the COLB.


2. Affidavit to use the surname of the father to be executed by the mother of the child and be notarized.


3. If the father of the child executes the Affidavit of Acknowledgement/ Admission of Paternity in a separate sheet, the said affidavit shall also be notarized.


4. If transit/home delivery (with or without attendant), note or draft COLB from hospitals/lying in clinics and barangay certification of birth.



Barangay LGUs.

CLIENTS STEPS


PROCESSING TIME

PERSON RESPONSIBLE

1. Submits accomplished Certificate of Live Birth (COLB) and other requirements, then, pays prescribed fees at the Municipal Treasurer's Office.

1. Reviews COLB entries or prepare COLB according to guidelines.

PHP 120.00



1.2 Assigns registry number to COLB, enters the affidavit/s in the Legal Instrument registry and assigns registry number/s; enters the data in the computer system and registry book and routes COLB for signatures.

None 10 Minutes MCRO Personnel Municipal Civil


1.3 Reviews and signs the COLB.




2. Segregates COLB copies and gives copy to parent or representative.

None 1 Minute MCRO Personnel


TOTAL: PHP 120.00

22 Minutes

3. Registration of Live Birth (c. Delayed registration of birth) This service caters to filing and registration of Certificates of Live Birth of legitimate children registered within reglementary period or within 30 days from the time of birth.







3. Negative Certification of Birth (NSO/PSA) if child is already 5 years old and above.

Barangay LGUs.

4. Affidavit for delayed registration of birth with two dis-interested persons

Two of the following documents that state the facts of birth:

1. Baptismal Certificate 2. Earliest School Record (Form 137) 3. Income Tax Return of Parents 4. Medical Records 5. Certification from the barangay

stipulating the facts of birth of the child.

6. Immunization Card showing the facts of birth of the child.

7. Police or NBI Clearance 8. Voter’s Certification 9. Marriage Certificate 10. Employment record, insurance

policy and other records with facts of birth.

- Religious Organization - School - Personal copy - Hospital - Barangay LGU - Barangay LGU - Police Station - Commission on Elections - Owner’s copy/PSA

- Owner ‘s copy/employer/personal transaction

2 Additional Requirements for illegitimate child

a. Affidavit to use the surname of the father to be executed by the mother of the child and be notarized.

Forms are available at the Local Civil Registrar's Office, Records Sections of Hospitals, Lying-in Clinics, and Birthing Homes, Barangay LGUs within Maramag and notary public.

b. If the father of the child executes the Affidavit of Acknowledgement/ Admission of Paternity in a separate sheet, the said affidavit shall also be notarized.


CLIENTS STEPS


PROCESSING TIME

PERSON RESPONSIBLE

1. Submits accomplished Certificate of Live Birth (COLB) and other requirements, then, pays prescribed fees at the Municipal Treasurer's Office.Treasurer's Office.

1. Receive the documents for evaluation

PHP 180.00/ 360.00



2. Wait for at least 10 days for the posting of application

2. Process the application for posting and post the said notice at the Bulletin Board for a period of not less than ten (10) days.

None 10 Days MCRO Personnel Municipal Civil



3. Assigns registry number to COLB, enters the affidavit/s in the Legal Instrument registry and assigns registry number/s; and routes COLB for signatures.

None



3.1 Sign the COLB. None

3 Minutes MCRO Personnel


3.2 Segregates COLB copies and

None



gives copy to parent or representative.

TOTAL: PHP 120.00

Local Processing - 21 minutes

Posting

period - 10 days

4. Registration of Live Birth (d. Delayed registration of birth with legitimation) This service caters to filing and registration of Certificates of Live Birth of children who were born illegitimate but whose parents got married thereafter. Registered beyond the reglementary period or beyond 30 days from the time of birt.








Barangay LGUs.

4. Marriage Certificate of Parents


6. Joint Affidavit of Legitimation

7. Advisory of Marriages/CENOMAR of Parents





7. Police or NBI Clearance 8. Voter’s Certification 9. Marriage Certificate

- Religious Organization - School - Personal copy - Hospital - Barangay LGU - Barangay LGU - Police Station - Commission on Elections

- Owner’s copy/PSA


10. Employment record, insurance policy and other records with facts of birth.

Owner ‘s copy/employer/personal transaction

CLIENTS STEPS


PROCESSING TIME

PERSON RESPONSIBLE



Beyond 1 month to 1 year

from time of birth (Forms

and Processing) - Php 180.00



After 1 year from

time of birth

(Forms and

Processing)- Php 360.00


2. Process the application for posting and post the said notice at the Bulletin Board for a period of not less than ten (10) days.

None 10 Days MCRO Personnel Municipal Civil



3. Assigns registry number to COLB, enters the affidavit/s in the Legal Instrument registry and assigns registry number/s; and routes COLB for signatures.

None



3.1 Sign the COLB. None



3.2 Segregates COLB copies and gives copy to parent or representative.

None

1 Minute MCRO Personnel


TOTAL: PHP 180.00/ 360.00


Posting

period - 10 days

5. Registration of Live Birth (e. Out of town Reporting of facts of Birth) This service caters to filing and registration of Certificates of Live Birth of children who were born illegitimate but whose parents got married thereafter. Registered beyond the reglementary period or beyond 30 days from the time of birth.








Barangay LGUs.

4. Marriage Certificate of Parents


6. Joint Affidavit of Legitimation

7. Advisory of Marriages/CENOMAR of Parents





7. Police or NBI Clearance 8. Voter’s Certification 9. Marriage Certificate

- Religious Organization - School - Personal copy - Hospital - Barangay LGU - Barangay LGU - Police Station - Commission on Elections



10. Employment record, insurance policy and other records with facts of birth.

Owner ‘s copy/employer/personal transaction

2. Additional requirements for illegitimate child

a. Affidavit to use the surname of the father to be executed by the mother of the child and be notarized.


b. If the father of the child executes the Affidavit of Acknowledgement/ Admission of Paternity in a separate sheet, the said affidavit shall also be notarized.


c. Private Handwritten Instrument (PHI) of the father of the child if, upon registration, the father is already dead.

Executed by the father of the child prior to the former's death

CLIENTS STEPS


PROCESSING TIME

PERSON RESPONSIBLE



PHP 360.00



2. Purchase a Postal Money Order or Courier Peso Pack to be sent to the concerned LCRO for processing and miscellaneous fees. Present the proof of purchase/ OR to person in-charge.

2. Receives the proof/PMO to be sent to the concerned LCRO for processing and miscellaneous fees

PMO-Php 500.00




3. Post the Notice of Posting at the Bulletin Board for a period of not less than ten (10) days.

None

10 Days MCRO Personnel Municipal Civil


4. After the posting period and after the approval of application, sends the documents to the concerned LCRO of the birth place of the client for registration through post office or courier.

4. Prepares the Certificate of Live Birth and its attachments and route for signature

Mailing fee-Php 145.00



4.1 Reviews and signs the documents.

None



4.2 Office personnel shall contact thru mobile phone or send thru mail to the concerned registrant when the registered document arrives. After, the employee releases the registered document to the customer.

Out of town LCRO-

Processing- 3 months

(estimated)

MCRO Personnel Municipal Civil


TOTAL: PHP 1,005.00


Out of town

LCRO-Processing-

3 months (estimated)

6. Registration of Applications for Marriage License and Issuance of Marriage License As requisite for marriage, each of the contracting parties must file separate sworn applications for Marriage License with the proper local civil registrar of the place where either or both of the contracting parties reside. Marriage licenses are valid in any part of the Philippines for a period of 120 days from the date of issue. They are deemed automatically cancelled if the contracting parties have not yet gotten married within this period.

Office or Division: Municipal Civil Registrar's Office Classification: Highly Technical Type of transaction: External


1. Both or any of the couple must be a resident of Maramag

Personal Appearance before the Municipal Civil RegistrarLGUs within Maramag

2. Birth/Baptismal Certificate Personal copy

3. At least two (2) valid ID of couple/applicants

Personal copy

4. Parental Advice (for applicants between 21 to 25 years old)

Parents shall personally appear at the Municipal Civil Registrar's Office for subscription or at the local civil registrar where the parents reside.

5. Parental Advice (for applicants between 21 to 25 years old)

Parents shall personally appear at the Municipal Civil Registrar's Office for subscription or at the local civil registrar where the parents reside.

6. Passport and Certificate of Legal Capacity to Marry (for foreigners) in English Language.

Own Consulate/Embassy Office of foreigner in the country

7. Divorce/Court Decree/Certificate of Finality (if divorced/annulled). For foreigners, divorce documents must be translated to English Language if they're non-English.

Personal copy or from court.

8. Certificate of No Marriage (for both applicants)

Philippine Statistics Authority

9. Pre-Marriage Counseling Attendance/Certificate

Population Development Office at MHO-Maramag

10. Tree Planting Certificate Barangay LGU

11. Death Certificate of previous spouse (if widow/widower).

Personal copy or transcription/ certified copy from LCRO/ PSA

CLIENTS STEPS


PROCESSING TIME

PERSON RESPONSIBLE

1. Submit the required documents for evaluation

1. Receives the documents for evaluation.



2. Obtain and Fill up Application Form for Marriage License (Form 90)

2. Gives and guides the couple in filling up the form. Prepares needed attachments such as advice or consent.

None 15 Minutes MCRO Personnel


3. Submit filled out form, sign its sworn statement and pays prescribed fees at the Municipal Treasurer's Office

3. Receives and assess the Form and attached documents. LCR administers oath and employee in-charge registers the Application for Marriage License after, advices the customer to pay prescribed fees at the MTO

Application with

Ordinary PMC - Php

770.00

Application with

Special PMC - Php 1,920.00

With

Foreigner partner -

Php 3,080.00



4. Get claim/return slip with schedule for return.

4. Issues claim/return clip.

None

1 Minute MCRO Personnel



5. Processes the application for posting and post the said notice at the Bulletin Board for a period of not less than ten (10) days.

None 10 Days

6. Approach In-charge for evaluation of additional requirements (those unsubmitted during application). After, obtain Marriage License at the Municipal Treasurer's Office. Note: Issuance of Marriage License will be upon completion of requirements such as CENOMAR, Tree Planting and Pre-Marriage Couselling Certificates (for those who have yet submitted the said requirements during application).

MCRO In-charge post a note of approval in the Application of Marriage License as basis for the issuance of Marriage License by the MTO In-charge. Advises clients to submit their license to their preferred solemnizing officer after its issuance. MTO In-charge issues Marriage License.

PHP 602.00

3 Minutes MCRO Personnel/MTO

Personnel Municipal Civil

Registrar’s Office/ Municipal


TOTAL: Depends on the

preferences of

customer/s

Local Processing

- 34 minutes

Posting

period - 10 days

7. Issuance of Certificate of Marriage/ to be solemnized by the Municipal Mayor.

This service caters to preparation and issuance of Certificate of Marriage for Couples whose wedding will be solemnized by the Municipal Mayor.

Office or Division: Municipal Civil Registrar's Office Classification: Simple

Type of transaction: External Who may avail: Couple who want to get married within Maramag, Bukidnon


1. Marriage License Personal Copy

2. Application for Marriage License Personal Copy

3. List of Sponsors Personal List

CLIENTS STEPS


PROCESSING TIME

PERSON RESPONSIBLE

1. Arranges schedule of wedding at the Municipal Mayor's Office, Maramag, Bukidnon

1. Employee in-charge inputs name in the schedule

None 5 Minutes Administrative Aide IV

Municipal Mayor’s Office- BAO

2. Submits the required documents for evaluation and pays prescribed fees at the Municipal Treasurer's Office

2. Receives the marriage license, application and other attached documents and reviews documents for consistency/ sufficiency and advices the customer to pay prescribed fees at the MTO

Ordinary Schedule -

Php 600.00



Special Schedule -

Php 1,200.00



Sponsors - Php

100.00 each

5 Minutes MTO Personnel


2.1 Prepares Certificate of Marriage.

3. Presents the OR and claims the Certificate of Marriage

3. Issues Certificate of Marriage



TOTAL: Depends on the

preferences of

customer/s

36 Minutes

Municipal Social Welfare and Development Office

External Services

1. Assistance for Physical Restoration (Assistive Devices)

Assistance for Physical Restoration is given to indigent Persons with Disability to help them purchase assistive devices as a means of support for their walking

Office or Division: Municipal Social Welfare & Development Office


G2G – Government to Government G2C – Government to Client

Who may avail: Indigent Persons with Disability (PWD) CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. PWD ID Persons with Disability Affairs Office (PDAO)

2. Medical Certificate (1 copy) Hospital

3. Barangay Certificate (1 copy) Barangay Hall CLIENT STEPS AGENCY


PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to the MSWDO and sign in to the office logbook

1. Give the logbook to the client

None 1 Minute Social Welfare Assistant/Social

Welfare Aide Municipal Social

Welfare & Development

Office

2. Submit all the required documents to the service provider

2. Accept, check and verify submitted documents


Welfare Aide

Municipal Social Welfare &

Development Office

3. Cooperate with the service provider and provide appropriate and relevant information

3. Interview, assess and establish eligibility of clients


Welfare Aide


Development Office

4. Wait while the financial documents are being prepared

4. Prepare case report, voucher and other supporting documents for processing and approval

None 25 Minutes Social Welfare Assistant/Social



Office

4.1 Approve the Certificate of Eligibility and recommend financial assistance for the local chief executive’s approval

None 3 Minutes Municipal Social Welfare and Development

Officer Municipal Social


Office

5. Sign the General Intake Sheet, Certificate of eligibility and receive the DV/PCV and supporting documents

5. Record in the logbook and release voucher and supporting documents




Office

6. Fill up the feedback form then proceed to Municipal Budget Office

6. Collect and file the feedback form


Welfare Aide


Development Office


2. Certificate of Indigency

A Certificate of Indigency is a document that is required by the Philippine government or a private institution as proof of an individual's financial situation. The certificate is often required to avail of government services (i.e. educational scholarships, medical assistance.

Office or Division: Municipal Social Welfare & Development Office Classification: Simple Type of transaction:


Who may avail: Indigent families CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Certificate of Indigency from the Punong Barangay

Barangay Hall where the client reside

2. Any Valid ID


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit all the requirements to the service provider


None 1 Minute Social Welfare Assistant/

Social Welfare Aide/Social Welfare

Officer I


Development Office

2. Cooperate with the service provider for the scheduling of home visits/collateral information

2. Conduct home visit/collateral information (Home visit is mandatory for clients needing legal services from Public Attorney’s Office)

None 10 Minutes for collateral information

and 1 day for home visit

Social Welfare Assistant/

Social Welfare Aide/Social Welfare

Officer I


Development Office

3. Provide appropriate and relevant information

3. Interview, assess client and administer GIS


Welfare Aide/Social Welfare Officer I Municipal Social


Office

3.1 Prepare and encode Certificate of indigency

None 2 Minutes Social Welfare Assistant/

Social Welfare Aide/Social

Welfare Officer I Municipal Social


Office

3.2 Review and sign certificate of indigency

None 1 Minute Municipal Social Welfare &

Development Officer


Development Office

4. Receive the Certificate of indigency and fill up the feedback form

4. Release Certificate of Indigency and file the feedback form


Social Welfare Aide/Social

Welfare Officer I Municipal Social


Office

TOTAL: None 31 minutes for collateral

information and 1 day for home

visit

3. Counseling This is conducted to Children-At-Risk, Children-In-Conflict with the Law, Parents or Guardians and any vulnerable person who committed an offense or being offended to let him/her reveal his/her feelings.


G2C – Government to Citizens

Who may avail: - Children at Risk (CAR) - Children in Conflict with the Law (CICL) - Parents or Guardian - Vulnerable Individual


None None CLIENT STEPS AGENCY


PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to service provider and provide information regarding his/her problem

1. Conduct interview and intake information given by the client

None 5 Minutes Social Welfare Aide Municipal Social


Office

2. Proceed to counseling room to disclose his/her problem

2. Listen/record and allow clients to ventilate ill feelings

None 45 Minutes Social Welfare Officer I


Development Office

3. Listen and weigh out things

3. Provide guidance



Development Office

4. Cooperate to the service provider for the disclosure of the session or possible referral to other agency

4. Conclude the session or refer the client to appropriate agency



Development Office

5. Fill up the feedback form then submit to the service provider



Social Welfare Aide


Development Office

TOTAL: None 1 hour & 12 minutes

4. Emergency Shelter Assistance Emergency Shelter Assistance is given to families/individuals who are victims of natural or man-made calamities for the rehabilitation of their damaged houses.

Office or Division: Municipal Social Welfare & Development Office Classification: Simple



Who may avail: Indigent Individuals/Families


1. Barangay Certificate that client is a victim of natural/man made calamity or Disaster report from MDRRMO/BFP

Barangay Hall/MDRRMO/BFP

2. Picture of the damaged house CLIENT STEPS AGENCY


PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to MSWDO and sign in the office’s log book


None 1 Minute MSWDO Personnel Municipal Social


Office

2. Submit all the required documents (2 copies each) to the service provider

2. Check and verify submitted documents


Welfare Aide


Development Office

3. Cooperate with the service provider and provide appropriate and relevant information

3. Interview, assess and establish eligibility of clients

None 1 Minute Social Welfare Assistant/Social Welfare Aide/


Development Office

4. Sign the General Intake Sheet and Certificate of eligibility

4. Prepare case report, voucher and other supporting documents for processing and approval




Office

4.1 Approve the Certificate of Eligibility and recommend financial assistance for the local chief executive’s approval

None 3 Minutes Municipal Social Welfare and Development

Officer Municipal Social


Office

5. Sign the General Intake Sheet, Certificate of eligibility and receive the DV/PCV and supporting documents

5. Record in the logbook and release voucher and supporting documents




Office

6. Fill up the feedback form then proceed to Municipal Budget Office



Welfare Aide


Development Office


5. Family Case Work A family-entered approach aims to help families resolve their problems and restoring family relationship.

Office or Division: Municipal Social Welfare & Development Office –Bahay Pag-asa Classification: Simple



Who may avail: Families who are in difficult situation


None None


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to Bahay Pag-asa and sign in the client’s log book


None 1 Minute Social Welfare Aide

Bahay Pag-asa/Municipal

Social Welfare & Development

Office 2. Cooperate with service provider and provide appropriate and relevant information

2. Interview, Assess and establish rapport to the client

None 10 Minutes Social Welfare Officer III/

Social Welfare Officer I/

Social Welfare Aide

Bahay Pag-Asa/Municipal


Office

3. Disclose the problem and issue encountered within the family to the service provider

3. Listen and record the disclosure of the client


Social Welfare Officer I/

Social Welfare Aide

Bahay Pag-Asa/Municipal


Office

4. Cooperate with the service provider in planning or resolving the problem

4. Address the problem or issue; create an intervention plan


Social Welfare Officer I



Office

5. Sign the Intake Sheet and Intervention Plan

5. Record and file the documents

None 1 Minute Social Welfare Officer III/Social Welfare Officer I



Office

6. Cooperate in the termination of the case

6. Terminate the case

None 10 Minutes Social Welfare Officer III/Social Welfare Officer I



Office

7. Fill up the feedback form then submit to service provider


None 2 Minutes Social Welfare Officer III/Social Welfare Officer I



Office


6. Issuance of Clearance to minor travelling within the country either

alone or traveling with a person other than his/her parents or those exercising parental authority and legal custody of the child The MSWDO will conduct interview and assessment to the minor and his/her companion to ensure that the travel is valid and with authority of his/her parents.

Office or Division: Municipal Social Welfare & Development Office Classification: Simple



Who may avail: - Indigent Individuals/Families - Other person except from his/her parents or those

exercising parental authority and legal custody of the child


1. 2 copies of Birth Certificate of the minor (Original & Photocopy)

Local Civil Registrar (LCR) or Philippines Statistics Authority (PSA)

2. Barangay Clearance Stating that the Punong Barangay has Knowledge about the minor’s travel

Barangay Hall

3. Written parental consent attested by Punong Barangay

Barangay Hall

4. ID card of minors (Original & Photocopy)

5. ID card of authorized person to accompany the child


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to the office and sign in the client’s logbook

1. Give the log book to the client

None 1 Minute Social Welfare Aide Municipal Social


Office

2. Submit all required documents to service provider

2. Accept and review the documents submitted

None 2 Minutes Social Welfare Officer III


Development Office

3. Cooperate with the service provider and provide relevant information needed

3. Interview and assess the client



Development Office

3.1 Encode and sign the clearance

None 30 Minutes Social Welfare Aide/Social

Welfare Assistant/Municipal Social Welfare &

Development Officer


Development Office

4. Receive the clearance and fill up the feedback form

4. Release the clearance to the client and file the feedback form



Development Office


7. Social Case Study Reports (SCSR) and Case Summary Report (CSR) except for court related cases Social Case Study Report is required by charitable institutions, government hospitals and non-government organization that provide services to clients and patients.


G2C – Government to Citizens

Who may avail: - Indigent Individuals/Families - Families whose members have serious/debilitating diseases

or disability CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Referrals Slip From Hospital

2. Certificate of Indigency From barangay where the client reside

3. Statement of Account Hospital

4. Medical Abstract Hospital


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to MSWDO and submit all the requirements for the issuance of SCSR


None 1 Minute Social Welfare Assistant/Social Welfare Officer I Municipal Social


Office

2. Provide appropriate and relevant information

2. Interview, assess client and administer GIS

None 5 Minutes Social Welfare Assistant/Social Welfare Officer I Municipal Social


Office

3. Provide a sketch of the location of your house

3. Schedule the conduct of home visit with the client (If necessary)

None 1 Day Social Welfare Assistant/Social Welfare Officer I Municipal Social


Office

4. Wait for the preparation of SCSR

4. Prepare and encode SCSR

None 30 Minutes Social Welfare Assistant/Social Welfare Officer I


Development Office

4.1 Review and sign SCSR

None 2 Minutes Municipal Social Welfare &

Development Officer


Development Office

5. Receive the SCSR and sign in the logbook & fill up the feedback form

5. Record in the logbook and release SCSR and file the feedback form

None 2 Minutes Social Welfare Aide/Social

Welfare Assistant/Social Welfare Officer I Municipal Social


Office

TOTAL: None 1 day & 40 Minutes

Office of the Municipal Health External Services

1. Conduct consultation and treatment of patients Treatment of ailing patients has to have a thorough history taking, requires necessary laboratories and treatment.

Office or Division: Municipal Health Office -OPD Classification: Simple



Who may avail: All Citizens


1. Information Tract Record Municipal Health Office

2. Philhealth ID or MDR Philhealth Office

3. Official Receipt Municipal Health Office –Dental Aide Section

CLIENTS STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Approach the frontline service personnel and ask for assistance

1. Instruct Client to log his/her information on the client logbook and give priority number.

None 1 Minutes Nursing Aide Administrative Aide

Midwife MHO

1.1 Encode the data of the patients.


Midwife MHO

2. Proceed to the vital sign section and present ITR.

2. Get the vital signs and chief complaints.

None 5 mins. Nursing Aide/Nurses/Midwif

e/Midwife Aide MHO

3. Proceed to the OPD or Doctors clinic for consultation

3. Receive the ITR and consult patient after thorough history taking and physical examination and encoded to IClinicsys

100.00 for

consultation of

nonPHIC clients

and free for 4Ps , NHTS, DepEd

Personnel < Senior

citizen

15 minutes

Doctor/Nurses MHO

and PWDS

4. Proceed to laboratories to get the required laboratory examinations

4. conduct of the required laboratory examinations by Med.tech and Staff

Appropriate fees

collected

18 minutes

Med.Tech MHO

5. Back to OPD or Doctor’s clinic with laboratories.

5. Provision of treatment and referral to other hospital if needed 5.1 Prescription of drugs.

None 15 minutes Doctor/Nurses

MHO

6. Proceed to drug room

6. Provision of therapeutic medicine (free for 4Ps, NHTS, DepEd Personnel < Senior citizen and PWDS) and prescription of drugs not available.

None

2 minute

Pharmacy Aide MHO

6.1 Encode all datas to I clinicys

None 2 minutes Pharmacy Aide Nurses

Admin Aide MHO

TOTAL: PHP 100.00

1 Hour

2. Issuance of Medical Certificate MHO attends to medicolegal cases and issues medico-legal cases and issues Medico-legal reports to the chief of police, fiscal or judge

Office or Division: Municipal Health Office Classification: Simple



Who may avail: All citizens who are a victim of medico legal issues


1. Police requests for the issuance of death certificates

A PNP officer hands

CLIENTS STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Approach the frontline service personnel and asks for the assistance/instruction and hands in the Police Request.

1. Encode the data of the clients in the Iclinicys


Midwife MHO

2. Proceed to the OPD to check the vital signs, (BP, HR,RR, Temp, Height, Weight and etc).

2. Vital signs check


Midwife/Nurses MHO

3.Proceed to the MHO

3. Conduct history taking, Physical examination and to proceed to the laboratory department.

None 25 Minutes Medical Technologist

MHO

3.1 To get the necessary laboratories (grams’ staining, urinalysis, CBC.

None 5 minutes

Medical Technologist

MHO

4.Patients hands in the laboratory result

4. Attach the laboratory result

None 3 Minutes

Med.Tech MHO

5.Physical examination findings are recorded

5. The clerk encodes the findings in the

100.00 but free

for

5 Minutes MHO/Clerk Municipal Health

Office

medico-legal certificate referral to other hospital if needed

VAWC clients

6.Medicolegal certificate is issued

6. Medicolegal is given to client

None

2 minute

MHO Personnel MHO

TOTAL: PHP 100.00

48 Minutes

3. Attendance to the Court Calls MHO acts as a medico-legal expert in cases attended as medicolegal cases

Office or Division: Municipal Health Office Classification: Complex



Who may avail: Clients who had undergone medico-legal issues.


1. Subpoena issued by court A PNP officer hands in the subpoena by the court

CLIENTS STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. PNP officer hands in the subpoena

1.Clerk gets the data of the client

None 3 Minutes Clerk Municipal Health

Office

2. The MHO reviews the data filed

2.Waits for the schedule of court hearing

None 3-6 Months MHO Personnel

Municipal Health Office

3. MHO attends to the court call as requested

3. Bring the data of the client for use in the interrogation of the cases.

Magna Carta on

fees

3 Hours MHO Personnel Municipal Health

Office

TOTAL: None 3-6 Months, 3 Hours and 3

Minutes

4. Issuance of Medical Certificate for OJT, Employment and for camping/game purposes. Conduct of physical examination to clients for purpose of employment, on the job training and for student’s camping and games purposes to assess if the clients is fit to work.

Office or Division: Municipal Health Office


G2C – Government to Citizen

Who may avail: Clients who need the medical certificate as physically/medically fit to work.


CBC, Urinalysis, Chest X-Ray, Bloodtyping, Sputum examination and Drug test

Hospital or laboratory department that provides the service

CLIENTS STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Approach the frontline service personnel and ask for assistance and priority number

1. The frontline service personnel encoded the data to the Electronic Medical Records.


Midwife


2. Proceed to OPD for vital signs checking

2. Vital signs checked

None 5 Minutes Nursing Aide/Nurses/Midwif

e/Midwife Aide Municipal Health

Office


3. History taking, physical examinations are done and put in writing/encoded

None

15 Minutes MHO Personnel Municipal Health

Office

3.1 Clerk makes the medical certificate and let the MHO signs the cert.

None

3 Minutes Clerk Municipal Health

Office

4. Clients pay the necessary fee with Official receipt

4. Receive the official receipt and gave the certificate to clients

PHP 100.00


Office

5. Clients received the Medical certificate

TOTAL: PHP 100.00

29 Minutes

5. Conduct of Post-Mortem Examination and Issuance of Death Certificate of the Dead Person MHO Acts as the Medico-legal officer of the municipality and as such when a cadaver is seen, the conduct of a postmortem exam will be done.


Classification: Complex Type of transaction:

G2C – Government to Citizen

Who may avail: Clients who need the medical certificate as physically/medically fit to work.


CBC, Urinalysis, Chest X-Ray, Bloodtyping, Sputum examination and Drug test

Hospital or laboratory department that provides the service

CLIENTS STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Approach the frontline service personnel and ask for assistance and priority number

1. The frontline service personnel encoded the data to the Electronic Medical Records.


Midwife


2. Proceed to OPD for vital signs checking

2. Vital signs checked

None 5 Minutes Nursing Aide/Nurses/Midwif

e/Midwife Aide Municipal Health

Office


3. History taking, physical examinations are done and put in writing/encoded

None

15 Minutes MHO Personnel Municipal Health

Office

3.1 Clerk makes the medical certificate and let the MHO signs the cert.

None


Office

4. Clients pay the necessary fee with Official receipt

4. Receive the official receipt and gave the certificate to clients

PHP 100.00


Office

5. Clients received the Medical certificate

TOTAL: PHP 100.00

29 Minutes

6. Issuance of Death Certificate for clients who died at home All home death should be registered

Office or Division: Municipal Health Office Classification: Simple Type of transaction:


Who may avail: All dead persons that died as not a natural death that are seen by the MHO


1. Certification from the barangays or affidavit form 2 disinterested persons attesting to the death and duly sworn-in by the lawyer.

From the Barangay From the Lawyer

2. Death certificate form Local Civil Registrar/Barangay

CLIENTS STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to the encoder for the verbal autopsy

1.Encode asks for questions relating to the death and encode it to the system

None 5 Minutes Administrative Aide


2. Proceed to the MHO with result generated upon the verbal autopsy

2. MHO after thorough investigation get/fill in the death certificate and signs it.

None 2 Minutes Doctor Municipal Health

Office

3. Proceed to the Local Civil Registrar

3. Local Civil Registrar register the death

None

8 Minutes Clerk



7. Conduct of Prenatal Services Pregnant women are required to have at least 4 prenatal check-ups (1 for the first and second trimester and 2 or more for the third trimester)




Who may avail: All Pregnant Women CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Prenatal Record Barangay Health Station/Maramag RHU CLIENTS STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Approach the frontline service a personnel and asks for assistance instruction.

1. Gets the Target Client List

None 5 Minutes Clerk Municipal Health

Office/RHM’s

2. Proceed to Maramag Birthing Home or Barangay Health Station staff for vital signs taking including the fundic height and fetal heart beat and do leopold’s maneuver, if warranted

2. Do the vital signs checking the Fetal heart beat, fundic height and leopold’s maneuver after history taking (G1, LMP, EDC).

None 30 Minutes Midwife/Nursing Aide/Doctor/Med.T

ech


If necessary, Ultrasound scanning

None 2 Hours Midwife/Nursing Aide/Doctor/Med.T

ech Municipal Health

Office

3.Proceed to laboratory department

3. Do the required laboratory tests

*Payment Schedule

8 Minutes MHO Personnel/Clerk Municipal Health

Office

4.Back to Maramag Birthing Home or Barangay Health Station

4. Examines the laboratory results and provide necessary vitamin supplementation and possible treatment of illness that might

*Payment Schedule

5 Minutes Midwife/Nursing Aide/Doctor


occur along the course of pregnancy and refer to higher centers (hospital for high risks pregnancies with referral form).

5. Received the vitamins or proceed to hospital for further management

TOTAL: None 3 Hours 40 Minutes

Local Economic Enterprise Office

External Services

1. Application and Approval of Transfer of Stall Rights Application and approval of transfer of rights is issued to Maramag Commercial Center stallholders, Vendors and clients. Application and approval of transfer of rights is Multi stage processing.

Office or Division: Local Economic Enterprise Office

Classification: Simple Type of Transaction: G2G - Government to Client

Who may avail: Maramag Commercial Center-Stallholders/Vendors/Clients


1. Letter of intent, Clearance for transfer of stall rights and list of documentary requirements.

Administrative Assistant I Administrative Section Local Economic Enterprise Office

2. Consent of the LEEO manager LEEO Manager Local Economic Enterprise Office

3. Photocopy of valid ID Prep by Client

4. Photocopy of latest LEEO Certification

Administrative Aide IV Billing Section Local Economic Enterprise Office

5. Photocopy of business permit Prep by Client

6. Assessment of bill Administrative Aide IV Billing Section Local Economic Enterprise Office

7. OR of full payment of arrears (if applicable)

Revenue Collection Clerk Collection Section Local Economic Enterprise Office


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to the Supply Officer and ask order Slip

1. Interview the nature of concerns and services need by the client and refer to the personnel in-charge of the particular operation



2. Request for transfer of stall rights

2. Initial Consent & evaluation of documents

None 10 minutes LEEO Manager Local Economic Enterprise Office

3. Present Letter of Intent and Personal appearance of stallholder (transferor) &

3. Actual Registration of Application of transfer through signing of LEEC record book,

None 30 minutes Administrative Assistant I


applicant (transferee)

submission & verification of documentary requirements

4. Request for assessment & full payment of arrears in the billing section

4. Issuance of receipt reflecting full payment of arrears & unpaid balances

Wet and Dry Market: Fruit Stall-30.00 Veg. Stall-30.00 Dried Fish-30.00 Rice- 60.00 Meat – 30.00 Fish – 30.00 Food Court Stalls- 100.00 Public Movable Stalls-10.00 School Side Stalls-50.00 Dry Goods/Ukay-ukay Ukay-ukay-100.00 Cell. Assecesories-50.00 Perimeter Building 24 sq.m – 5,000.00 36 sq.m – 7,500.00

30 minutes Clerk II Local Economic Enterprise Office

5. Submission of OR of full Payment of Arrears

5. Takes photocopy of Official receipt signifying full payment of arrears, attached it to the clients LEEO file and informs the clients on the



schedule of the next LEEC Regular Meeting

6. Wait for the Approval of application

6. Submit and Present the Request/Documents to the Local Economic Enterprise Office for approval

None 7 days (paused-

clock)

LEEO Manager Local Economic Enterprise Office

7. Returns on the scheduled date of approval or upon receipt of Notice of LEEC Approval

7. Issuance of notice of approval for transfer of rights within three (3) days after the LEEC Regular Meeting and furnish copies of notices to outgoing stallholder and incoming stall occupant

None 1 hour Administrative Assistant I


8. Applicant Returns to the LEEC Secretary upon receipt of notice and submits of a duly notarized affidavit of waiver executed by and between the Stall holder and the applicant

8. Accepts & files Notarized Waiver and endorses the client to the Collection Clerk for the payment of occupancy fee & LEEO certification of transfer of rights



9. Full payment of occupancy fee & LEEO Certification of transfer of rights at the Collectors desk

9. Accepts full payment of occupancy fee & LEEO Certification of transfer of rights

Occupancy fees: Ukay-

ukay & accessories small stalls: PHP 3, 000

Small: Fish, Meat, Vegetables & dried fish tables: PHP 5,000

15 minutes Collection Clerk Local Economic Enterprise Office

Stalls (10 Sqm. & below): PHP 10,000.00

Stalls (10sqm. above) PHP 20, 000

Certification of approval of transfer of rights: PHP 150.00

10. Presents Official Receipts of full payment of occupancy fee & certification fee

10.Issuance of certificate of approval of transfer of rights and hands it to client as proof of completion of transaction



11. Received the certificate of occupancy and sign the transaction book and accomplish feedback form

11.Retrieve the feedback form



TOTAL 7 Days, 4 Hours, 5 Minutes

2. Conduct Ante-Post Mortem and Delivery of Carcass Conduct ante-post mortem and delivery of carcass is provided to Maramag Public

Wet-Market stallholders and constituents of Maramag.



G2C - Government to Clients

Who may avail: Maramag Public Wet-Market Stallholders and Constituent of Maramag


None

Meat Inspector Administrative Section Slaughterhouse Enterprise Division Local Economic Enterprise Office


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed Municipal Slaughterhouse. Bring the animals subject for inspection

1. Record the presented animals subject for inspection

None 5 minutes Clerk II Local Economic Enterprise Office

2. Submit the proof of ownership (for cattle) and Wait for the delivery of carcass to the Public Market

2.1. Conduct Ante mortem and record the weights and other vital information seen on the animals presented.

None 30 minutes Meat Inspector


2.2 Bring the animals ready for slaughter to the stunning box

None 10 minutes Butcher Local Economic Enterprise Office

2.3 Then put the butchered animals into the scalding bath for dehairing, removal of offals, singeing and weighing

None 30 minutes Butcher Local Economic Enterprise Office

2.4 Conduct Post-mortem.

None 10 minutes Meat Inspector Local Economic Enterprise Office

Carcasses not good for human consumption must be condemned.

2.5 Loading and deliver Carcasses to the Recipient in the Public Market

None 35 minutes Meat Delivery Aide


3. Received the carcasses delivered and wait for the assigned collectors for the issuance of Official Receipts and Fill up the received Forms

Record the delivered carcasses

None 10 minutes Meat Delivery Aide


TOTAL 1 Hour, 25 Minutes

3. Issuance of All Kinds of Certifications This certification is issued to Maramag Commercial Center- Stallholders/Vendors/Clients who requested to secure this document.



G2C - Government to Client

Who may avail: Maramag Commercial Center-Stallholders/Vendors


Official Receipt for payment of certification

Collection Clerk Revenue Collection Section Public Market Enterprise Division Local Economic Enterprise Office

(DESCRIPTION OF CERTIFICATION: Occupancy, Non-delinquency, Installation of Electric Meter; Installation of Water Utilities Meter, Business residency, Termination of Business Establishment, Special Certifications as requested by the LEEO Manager / Client, All other certifications as requested by the client and / or LEEO Manager.)

LEEC Secretary/Administrative Assistant Local Economic Enterprise Office


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Sign in the client log book and ask the Information Desk in-charge

1.1. Interview the nature of concerns and services need by the client and refer to the personnel in-charge of the particular operation

None 5 Minutes Personnel in-charge in the

Information Desk/ Local Economic Enterprise Office

1.2. Check the person requesting if there are no delinquents and violations

None 5 Minutes Clerk I Local Economic Enterprise Office

2. Proceed to the Revenue Collection Clerk for the Payment of certification fee

2. Issuance of official receipt

PHP 120.00

5 Minutes LDRRMO III/ MDRRMO

3. Present Official receipt to LEEC Secretary

3. Preparation of certification and attachment of OR for endorsement to the LEEO Manager

None 30 Minutes Administrative Assistant


4. Wait for the signing of LEEO Certification

4. Signing of LEEO Certification

None 5 Minutes LEEO Manager Local Economic Enterprise Office

5. Presents the signed Certification to the LEEC Secretary

5. Take one (1) copy of the certification for endorsement to the respective designated billing clerk and hands out a copy to the client which completes the transaction. Request the client to accomplish the Feedback form

None 10 Minutes LEEC Secretary Local Economic Enterprise Office

6. Receive copy of signed Certification and accomplish feedback form


None 5 Minutes Clerk I Local Economic Enterprise Office

TOTAL PHP 120.00

1 Hour 5 and Minutes

4. Issuance of Bills and Notices The issuance of bills and notices are issued to Local Economic Enterprise Office stallholders. Issuance of Bills and Notices is Multi stage processing.

Office or Division: Local Economic Enterprise Office Classification: Highly Technical

Type of Transaction: G2C - Government to Clients Who may avail: Local Economic Enterprise Office Stallholders


Liquidation Report Printed Reports from ETRACS

Revenue Collection Clerk II Collection and Record Section Local Economic Enterprise Office


PROCESSING TIME

PERSON RESPONSIBLE


1. Interview the nature of concerns and services need by the client and refer to the personnel in-charge of the particular operation



1.1 Wait on the delivery schedule for regular monthly billing and notices distribution

None None 22 days (paused-clock)



2. Proceed to Billing Section

2. Prepare the billing notices reflecting the amount

None 30 minutes Administrative Aide II


3. Received the Billing notice and proceed to revenue collection clerk for payment

3.Received the amount reflected in bills/notices and request the client to accomplish the Feedback form

None 5 minutes Collection Clerk Local Economic Enterprise Office

4. Receive copy of signed Certification and accomplish feedback form

4.Retrieve the feedback form

None 5 minutes Administrative Aide II


TOTAL 22 days, 45 minutes

5. Issuance of Cash Tickets for Stall Rental, Comfort room Usage

and other Fees. The issuance of Cash tickets for stall rental, Comfort room usage and other fees is issued to Local Economic Enterprise Office stallholders/Travellers/By-passer/Clients.

Office or Division: Local Economic Enterprise Office Classification: Simple

Type of Transaction: G2C - Government to Clients Who may avail: Maramag Commercial Center Stallholders/Travelers/By-

passer /Clients


WHERE TO SECURE

Use of facilities Ticket Checker Revenue Collection Clerk Collection and Record Section Local Economic Enterprise Office


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to Local Economic Enterprise Office (Terminal Ticket Booth/Comfort Room)

1. Review the services needed

None 2 minutes Ticket Checker


1.2. Wait in your own stall (for daily stall rental)

2. Pay corresponding rental/fees and secure cash tickets

2. Collect the fees and issue cash tickets

Parking Fees: Motorela/Motor

cab (passenger): PHP 5/trip

Private cars and service vehicles: PHP 10(up to 2 hrs)

Passenger Jeepneys: PHP 20 (up to 2 hrs)

Cargo Trucks /Delivery Van: PHP 30(up to 2 hrs)

3 minutes

Administrative Aide I


Passenger Bus: PHP 100 (up to 2 hrs.)

Prime mover: PHP 100 ( up to 2 hrs)

Terminal Fees: Coaster: PHP

20 (Bukidnon, Wao, Cagayan de Oro City)

Medium: PHP 25 (Bukidnon, Wao, Cagayan de Oro City)

Big: PHP 40 (Cagayan de Oro City to Bukidnon, vice versa) :PHP 50 ( Wao and Cotabato, Cagayan de Oro to Davao city, vice versa)

Taxi, PUJ & Van: PHP 15 (inter municipality)

PUJ: PHP 10 (within Maramag)

Multicab : PHP 5 (within Maramag)

Public Toilet Usage: For urinating:

PHP3 For defecating:

PHP 5 Tissue Paper:

PHP 1.00 / pc Stall Rental Fee: Dried Fish:

PHP 30

Vegetable: PHP 30

Fruits: PHP 30 Sidewalk and

Temporary Stalls: PHP 10/day

Sidewalk with tent: PHP 40/day

TOTAL 5 Minutes

6. Issuance of Cash Tickets/Official Receipts for the Use of Slaughterhouse and Facilities. The issuance of Cash Tickets/Official receipts for the use of Slaughterhouse and facilities is issued to Maramag Commercial Center stallholders, Constituent of Maramag and other neighboring Municipalities/Cities.


Type of Transaction: G2C - Government to Clients Who may avail: Maramag Commercial Center Stallholders, Constituent of

Maramag and other neighboring Municipalities/Cities


Daily Slaughtered Animals report Proof of Ownership (1 Copy)

Administrative Aide IV Meat Inspector Administrative Section Slaughterhouse Enterprise Division Local Economic Enterprise Office


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed Municipal Slaughterhouse Office and verbally ask the Information Desk.

1. Review the services needed and refer to personnel in-charge

None 5 minutes Clerk II


2. Wait for the designated Collectors for the issuance of Official receipts in Public Market Stall

Review, compute and issue Official receipts of the slaughtered animals for their corresponding fees

None 10 minutes RCC Local Economic Enterprise Office

3. Pay corresponding fees and secure Official Receipts/Cash Tickets

2. Collect the fees and issue Official Receipts/Cash Tickets

Stockyard Fee and Holding Pen Cattle:

PHP 30/head/day

Hog: PHP 20/head/day

Sheep/Goat: PHP 10/head/day

10 minutes Revenue Collection Clerk Local Economic Enterprise Office

Poultry: PHP 10/head/day

Permit to Slaughter & Slaughter Fee Cattle:

PHP 50/head

Hog: PHP 25/head

Goat/Sheep: PHP 25/head

Ante - Mortem Cattle:

PHP 15/head

Hog: PHP10/head

Goat/Sheep: PHP 5/head

Poultry: PHP 5/head

Post - Mortem Cattle:

PHP 0.50/kilo

Hog: PHP 0.50/kilo

Poultry: PHP 5.00/head

Issuance of Ownership/Transfer for Large Cattle Ownership Total: PHP 232

Ownership fee: PHP 150

Form: PHP 5

Educational Support Program Fee: PHP 50

Sanitary Service Fee: PHP 25

Livestock Development Fee : PHP 2

Transfer Total: PHP 237 Form:

PHP 10 Education

al Support Program Fee: PHP 50

Sanitary Service Fee: PHP 25

Livestock Development Fee:

PHP 2 Boarding Fees Large

Animals: PHP 200/extra day

Hog PHP 150/extra day

Goat PHP 100/extra day

Meat Delivery Fees by carcass weight CATTLE 100 kg

below PHP 50

101 – 199 kg.: PHP 75

200 above: PHP 100

HOGS 50 kg.

below: PHP 25

51 -100 kg.: PHP 50

100-199 kg.: PHP 75

200 kg /Boars & Culled: PHP 100

Butcher’s Fee & Other charges HOGS Lechon

Size: PHP 100

Regular Size: PHP 150

150 – 200 kg.: PHP 200

201 & Above: PHP 300

CATTLE 200 kg.:

PHP 200 300 kg.:

PHP 300 400 kg.:

PHP 400 500 kg.:

PHP 500 CLEANING OF HIDES: PHP5 OFFAL CLEANING Hogs:

PHP 15 Cattle :

PHP 30 Post Abattoir Inspection Fee DRESSED CHICKEN 1Kg-

200Kg: 0.50/Kg

In excess of 200g: 0.25/Kg

PROCESSED MEAT 1Kg-

200Kg: PHP 0.50/Kg

In excess of 200g: PHP 0.25/Kg

FRESH AND FROZEN MEAT

1Kg- 200Kg: PHP 0.50/Kg

In excess of 200g: PHP 0.25/Kg

TOTAL 25 Minutes

7. Issuance of Lease Contracts

The issuance of Lease Contract is issued to Maramag Commercial Center Stallholders.

Office or Division: Local Economic Enterprise Office Classification: Complex



Certificate of Occupancy (1 copy) Clerk II Records and Billing Section Local Economic Enterprise Office


PROCESSING TIME

PERSON RESPONSIBLE


1. Interview the client and refer to the Billing Section



2. Proceed to the Billing section and present the Certificate of Occupancy

2. Review the documents presented and prepare the Lease of Contract


3. Hand over the Contract to the Local Economic Enterprise Manager

3. Assist clients for contract signing with the Local Economic Enterprise Manager

None 10 minutes Clerk II LEEO Manager


4. Wait for the notice after the processing of Lease Contract

4. Submit the contract to the Municipal Treasurer and Municipal Mayor and notify client after the completion of signatories

None 3 days (paused-clock)

Clerk II Local Economic Enterprise Office

5. Go to the billing section and get the lease of contract notarized

5. Release the Lease of Contract to the client after registering it to the record book

None 10 Minutes Clerk II Local Economic Enterprise Office

6. Bring back the Lease of

6. Takes one copy of Lease Contract and

None 5 minutes Clerk II


Contract to the LEEO Billing in-charge after notary

affixed received and request the client to accomplish the Feedback form

7. Received a copy of Lease Contracts and accomplish feedback form



TOTAL 3 Days, 1 Hour, 5 Minutes

8. Issuance of Official Receipts for Stall Rental and Space Rental

The issuance of Official Receipts for stall rental and space rental is issued to Maramag Commercial Center Stallholders and clients.



G2C - Government to Clients

Who may avail: Maramag Commercial Center Stallholders and Clients


Lease of Contract (1 copy) Certificate of Occupancy (1 copy)

Ticket Checker Clerk II Records and Billing Section Local Economic Enterprise Office


FEES TO BE PAID PROCESSING TIME

PERSON RESPONSIBLE


1. Review the services needed and refer to the Billing Section



1.1. Wait in your own stalls( for daily stall rental)

2. Pay corresponding fees and secure Official Receipts/Cash Tickets

2. Collect the daily stall and space rental fee and issue official receipts

Stall Rental Fee: Meat and Poultry:

PHP 30/day Fish and Marine

Products: PHP 30/day

PERIMETER STALL: 36 Sq.m: PHP

7, 500 /month 24 Sq.m: PHP

5, 000 /month UKAY-UKAY &

CP Accessories Big Stall: PHP

3,000/month Small: PHP

1,500/month Food Court 1&2:

PHP 100/day

10 minutes

Collection Clerk Local Economic Enterprise Office

Rice Stalls: PHP 60/day

School Side Stalls: PHP 40/day DELIVERY FEE: more than 10

wheeler truck: PHP 200/delivery

ten (10) wheeler truck: PHP 100/ delivery

six (6) wheeler heavy trucks: PHP 50/ delivery

four (4) wheelers / others: PHP 20/delivery SPACE RENTAL: Carnivals shows,

Circuses & the like: PHP 35 per square meters per two-week duration

Ukay-ukay and Dry Goods: PHP 25 per square meters per week duration

Exhibition & Promotions: PHP 20 per square meters on the first day and PHP 10 per square meters on succeeding day

TOTAL 15 minutes

9. Response Queries and Complaints Relative to Local Economic Enterprise Office Operation Responding queries and complaints from Stallholders of Maramag Commercial Center and constituents of Maramag relative to Local Economic Enterprise Office Operation.

Office or Division: Local Economic Enterprise Office Classification: Complex



Certificate of Occupancy (1 copy) Clerk II Records and Billing Section Local Economic Enterprise Office


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to the Information Desk and ask Request Slip or website or phone number to where the complaints/queries submitted

1. Interview the client and verify nature of query/complaints



2. Submit the Request Slip to the information Desk and wait further instruction

2. Get the details of the queries/complaints and refer it to the personnel in-charge of the particular operation



3. Proceed to the personnel in-charge

3.1. Draft recommendation and act on to address the problems

None 30 minutes Market Supervisor II/ Administrative

Assistant/ Administrative Aide

IV / Computer Operator/ Revenue Collection

Clerk/ Local Economic

Enterprise Council Secretary


3.2. If the resolution of filed or presented complaints/queries is not within the capacity of the personnel in-charge, indorse the same to the proper authority

None 7 days (Paused-

clock)

Local Economic Enterprise Council /

LEEO Manager Local Economic Enterprise office Municipal Mayor Municipal Mayor’s

Office

3.3. Notify the Client/Respondent of the query/complaint for the result and request the client to accomplish the Feedback form

None Administrative Assistant I


4. Received a copy of Lease Contracts and accomplish feedback form



TOTAL None 7 Days, 45 Minutes

Office of the Local Economic Enterprise

Internal Services

1. Issuance and Control of Maintenance and Office Supplies The maintenance and Office Supplies are issued to Local Economic Enterprise

Office CR Collectors, Utility Workers and Office Staff and Personnel.



G2G - Government to Government

Who may avail: CR Collectors, Utility Workers and Office Staff and Personnel


Order Slip (1 copy)

Clerk II (Supply In-charge) Administrative Section Public Market Enterprise Division Maramag Integrated Land Transport Terminal Enterprise Division Maramag Public Slaughterhouse Enterprise Division Local Economic Enterprise Office


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to the Supply Officer and ask order Slip

1. Issue an Order slip

None 5 minutes Clerk II (Supply In-charge)


2. Wait for the release of the supplies and materials

2. Record the details of the ordered materials in the Transaction book for monitoring



3. Received the supplies and sign the transaction book

3. Retrieve the transaction book



TOTAL 17 minutes

2. Remittances of Daily Collection

The Local Economic Enterprise Office daily collections will be remitted by CRs Collectors, Stall Rental Collectors and other operations collectors to the Liquidating Officer.


Type of Transaction: G2G - Government to Government Who may avail: Local Economic Enterprise Office Collectors


Withdrawal Slip (1 Copy) Liquidation Report Report of Collections and Deposits (RCDs)

Revenue Collection Clerk II Revenue Generation Division Local Economic Enterprise Office

Enhanced Tax Revenue Assessment and Collection System (ETRACS).

Revenue Collection Clerk II (Liquidating Officer-Designate) Accounting Clerk II Local Economic Enterprise Office


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Visit the ETRACS and encode the details of daily collection

None None 20 minutes Revenue Collection Clerk

II Administrative

Aide II (Collector) Ticket Checker Local Economic Enterprise Office

2. Present the Printed RCDs/Individual Daily Collection Reports for Liquidation to Liquidating Officer

2. Review the details of collection Report for approval and Collect the amount of collection after verification. Sign the Liquidation Reports.

None 10 minutes Accounting Clerk II


II (Liquidating

Officer In-charge) Local Economic Enterprise Office

3. Proceed to Municipal Treasurer Office/Liquidating Officer assigned in withdrawal of Cash Tickets and or Official receipts

None None 3 minutes Accounting Clerk II

Revenue Local Economic Enterprise Office

TOTAL 33 minutes

3. Issuance of Cash Tickets and Official Receipts

The Cash Tickets and Official Receipts are issued to Collectors relative to the Local Economic Enterprise Operations


Type of Transaction: G2G - Government to Government Who may avail: Local Economic Enterprise Office Collectors


Withdrawal Slip (1 copy)

Revenue Collection Clerk II (Liquidating Officer) Revenue Generation Division Local Economic Enterprise Office

Liquidation Report (1 copy)

Revenue Collection Clerk II Municipal Treasurers Office


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to the Liquidating Officer and Present your Liquidation Report and ask Order Slip

1. Accept and verify the liquidation report and issue withdrawal slip

None 10 minutes Revenue Collection Clerk II (Liquidating

Officer)


2. Proceed to Municipal Treasurers Office and Withdraw Cash Tickets/Official receipts for LEEO Operations

2. Release the Accountable Forms and Register the transactions through Record Books. Request the client to accomplish the Feedback form

None 10 minutes Revenue Collection Clerk

II Municipal

Treasurers Office

3. Received the cash tickets and official receipts and sign the transaction book and accomplish feedback form

Retrieve the feedback form

None 5 minutes Revenue Collection Clerk

II Municipal

Treasurers Office

TOTAL 25 minutes

4. Preparation and Processing of Payrolls

Preparation and processing of payrolls includes only on Local Economic Enterprise Council Honorarium, Safety Assistance and Takay payrolls.


Type of Transaction: G2G - Government to Government Who may avail: Local Economic Enterprise Council, LEEO personnel

qualified for safety allowance and LEEO personnel charged as TAKAY.


Attendance Sheet of Local Economic Enterprise Council meeting

Administrative Assistant I Administrative Section Local Economic Enterprise Office

Daily Time Records/Logbook (Description of Payrolls: Local Economic Enterprise Council Honorarium, Safety Assistance and Takay payrolls)

Computer Operator II Process Server/ Administrative Aide I Administrative Section Local Economic Enterprise Office


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit the LEEC Attendance/Daily Time Records/photocopy of Logbooks to the Administrative Section

1. Accept and verify the details reflected in Attendance sheet and Daily Time Records/photocopy of Logbooks

None 5 minutes Computer Operator II



2.1 Prepare the Payroll for signature by the LEEO Manager



2.2 Submit and process financial documents to the concerned offices for control and approval. Request the client to accomplish the Feedback form

None 1 day Process Server/ Administrative

Aide I Local Economic Enterprise Office

3. Accomplish feedback form


None 2 minutes Administrative Aide I


TOTAL 1 Day, 12 Minutes

5. Preparation and Processing of Financial Documents The documents of Local Economic Enterprise Office shall be prepared and process by the Computer Operator II, Process Server and Administrative Aide II.

Office or Division: Local Economic Enterprise Office Classification: Highly Technical

Type of Transaction: G2G - Government to Government Who may avail: Local Economic Enterprise Personnel and Staff, Preparation

and Processing of Financial Documents.


Annual Procurement Plan Approved Annual Operating Budget Purchase Request Official Receipts

Computer Operator II Process Server/ Administrative Aide I

Administrative Section Local Economic Enterprise Office


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

2. Proceed to Administrative Section and present the document needed for Voucher

1. Record the request and present to the Local Economic Enterprise Manager for consent

None 5 minutes Computer Operator II /



3. Wait for the notice on the completion of documents submitted

2. Prepare the financial documents





3.1 Prepare the Payroll for signature by the LEEO Manager




3.2 Wait for the checks prepared by the Municipal Treasurer Office

None 30 days (paused-clock)

Process Server Local Economic Enterprise Office

3.3 Notify the recipient and

None 1 day Process Server

Release the check and request the client to accomplish the Feedback form


4. Receive the documents and checks and accomplish feedback form


None 2 minutes Administrative Aide I


TOTAL 31 Days, 22 Minutes

Office of the Municipal Environment and

Natural Resources

External Services

1. Issuance of Tree Cutting Certification

This Certification is issued to Tree Growers/ planters who requested to utilize and or harvest planted trees for personal use or commercial purposes in support to the Cutting Permit application to be filed at the Department of Environment and Natural Resources.

Office or Division:

Municipal Environment and Natural Resources Office




Who may avail: Tree plantation owners, Tree Growers


WHERE TO SECURE

1. Original Letter request To be prepare by the requesting individual

1. Barangay Certification (where the trees are located)

Secure from the respective barangay where the trees requested for cutting are situated

1. Photocopy of Proof of Ownership (OCT, TCT, Deed of Sale, Stewardship Contract/ Tenurial Instrument)

Photocopying machine station at the Municipal Hall

2. One piece Documentary stamp tax BIR station at the Municipal Hall CLIENTS STEPS

AGENCY ACTIONS FEES TO

PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to the Municipal Environment and Natural Resources Office – Forest and Natural Resources Management Division and present the requirements to the frontline service provider

1. Receive, evaluate the requirements presented and check for the completeness

None 5 minutes Forest Aide/ Admin. Aide- Municipal Environment and Natural Resources Office

1.1 Conduct on-site inspection ,Geotagging and inventory of trees

None 1 day Forest Aide/ Admin. Aide- Municipal Environment and

applied for cutting as schedule and agreed by the client

Natural Resources Office

1.2 Prepare inspection and inventory report for review by the MENRO

None

1 hour and 30 minutes

Forest Aide/ Admin Aide/ MENRO- Municipal Environment and Natural Resources Office

1.3 Prepare Cutting Certification for the signing official

None

15 minutes Forest Aide/ Admin Aide - Municipal Environment and Natural Resources Office

1.4 Review and sign the cutting certification

None

10 minutes Municipal Mayor/ MENRO Designate Municipal Mayor’s Office Municipal Environment and Natural Resources Office

1.5 Retrieve signed Cutting Certification from the approving officer

None

15 minutes Forest Aide/ Admin Aide -


1.6 Present the signed Cutting Certification to the client and have it affix the documentary stamp on appropriate portion

None

2 minutes Forest Aide/ Admin Aide -


1.7 Prepare and issue Order of Payment

None 5 minutes Forest Aide/ Admin Aide - Municipal Environment and Natural Resources Office

2. Proceed to the Municipal Treasurer’s Office for the payment

Php 120.00

15 minutes Revenue Collection Clerk Municipal Treasurer’s Office

3. Proceed to MENR Office and present the Official Receipt

3.Affix OR number and date of payment to the Certification


4. Accomplished feedback mechanism form

4.Record the Cutting Certification and provides feedback mechanism form to the client to be filled-up


3. Receive the Certification and affix signature on the Logbook and drop the feedback mechanism form in the designated drop box

5.Issued Cutting Certification and retrieve the accomplished feedback mechanism form


Total: Php 120.00

1 day 2 hours 50 minutes

2. Issuance of Solid Waste Certification

This Certification is issued to business operators engage in businesses in his/her compliance to the program implementation on proper solid waste management.

Office or Division: Municipal Environment and Natural Resources Office Classification: Simple


G2G- Government to Client

Who may avail: All business operators


1. Solid Waste endorsement from respective Barangay

Barangay Solid Waste Management Coordinator of where the client resides

2. Barangay Clearance Barangay

3. Attendance to Solid waste orientation seminar


CLIENTS STEPS AGENCY ACTIONS FEES TO

PAID

PROCESSING TIME

PERSON RESPONSI

BLE

1. Proceed to the Municipal Environment and Natural Resources Office-Pollution Control Management Division and present the filled up application form for Business License and the requirements to the service provider


None 5 minutes Environmental Mgt. Aide/

Admin Aide - Municipal

Environment and Natural Resources

Office

1.1 verify records if the business operator/s has violations and /or issued with citation tickets

1.2 If has unsettled citation tickets, prepare and issue order of payment for the corresponding penalty and the


Admin Aide -

Municipal Environment and Natural Resources

Office

payment for the Solid Waste Certification to the MTO

2. Receive and settle Order of Payment to the Municipal Treasurer’s Office

Php 120.00

and fines (if it has)



Office

3. Present the issued Official Receipt to the service provider for recording

3. records the payment made by the client




Office 3.1 prepare Solid

Waste Certification for the signing official




Office

3.2 Review and sign the clearance

None 10 minutes MENRO Designate Municipal


Office


4. Record the Solid Waste Clearance and provides feedback mechanism form to the client to be filled-up


Admin Aide -


Office

5. Receive the Solid Waste Clearance and drop the feedback mechanism form in the designated drop box

5. Issue the Solid Waste Clearance and retrieve the accomplished feedback mechanism form




Office

Total Php 120.00

1 hour 9 minutes

3. Issuance of Environmental Clearance This Clearance is issued to business proponent/ operators engage in businesses or

projects that are environmentally critical or has high potential for significant negative

environmental impact and to be located in an environmentally critical areas or

environmentally-sensitive such that significant environmental impacts are expected

Office or Division: Municipal Environment and Natural Resources Office Classification: Simple



Who may avail: All person, companies engage in businesses that are covered under the Philippine Environmental Impact Statement System (PEISS) that governs all environmentally critical projects and environmentally critical areas.


1. Barangay Clearance/ barangay Certification

Barangay where the business is located





4. Photocopy of Environmental Compliance Certificate (ECC)/ Certificate of Non-coverage (CNC), if applicable

DENR-EMB R10

5. Photocopy of Discharge Permit, if applicable

DENR-EMB R10

6. Photocopy Water Right, if applicable NWRB 7. Photocopy Permit to Operate, if applicable DENR-EMB R10

8. Photocopy of Log Supply Contract, if applicable

DENR

9. Photocopy Wood Processing Plant Permit, if applicable

DENR

10. Photocopy Hazardous Waste Transporter Permit, if applicable

DENR

CLIENTS STEPS AGENCY ACTIONS FEES TO

PAID

PROCESSING TIME

PERSON RESPONSI

BLE

1. Proceed to the Municipal Environment and Natural Resources Office-Pollution Control Management Division and present the filled up application



Admin Aide Municipal


Office

form for Business License and the requirements to the service provider

1.1. verify records if the business operator/s has violations and /or issued with citation tickets

none 5 minutes Environmental Mgt. Aide/

Admin Aide Municipal Environment and Natural Resources Office

1.2. If has unsettled citation tickets, prepare and issue order of payment for the corresponding penalty to the MTO

none 5 minutes Environmental Mgt. Aide/

Admin Aide Municipal Environment and Natural Resources Office

2. Receive and settle Order of Payment to the Municipal Treasurer’s Office

Varies accdng to fines



Office 3. Present the issued

Official Receipt to the service provider for recording

3. records the payment made by the client


Admin Aide -


Office 3.1 Arrange schedule of

on- site inspection with the business owner or representative




Office

4. accompany the inspectorate team in the conduct of on-site inspection

4. Conduct actual on-site inspection

None 1 day Environmental Mgt. Aide/


Environment and Natural

Resources Office

4.1 Prepare inspection report for review by the MENRO

None

1 hour and 30 minutes

Environmental Mgt. Aide/ Admin Aide - Municipal Environment and Natural Resources Office

4.2 Prepare Environmental Clearance for the signing official

None

15 minutes Environmental Mgt. Aide/ Admin Aide - Municipal Environment and Natural Resources Office

4.3 Review and sign the Environmental Clearance

None

10 minutes Municipal Mayor/ MENRO Designate

Municipal Mayor’s Office Municipal Environment and Natural Resources Office

4.4 Retrieve signed Environmental Clearance from the approving officer

None

15 minutes Environmental Mgt. Aide/ Admin Aide -


4.5 Present the signed Environmental Clearance to the client and have it affix the documentary stamp on appropriate portion

None

2 minutes Environmental Mgt. Aide/ Admin Aide - Municipal Environment and Natural Resources Office

4.6 Prepare and issue Order of Payment

None 5 minutes Environmental Mgt. Aide/ Admin Aide - Municipal Environment and Natural

Resources Office

5. Proceed to the Municipal Treasurer’s Office for the payment

Php 120.00

15 minutes Revenue Collection Clerk Municipal Treasurer’s Office

6. Proceed to MENR Office and present the Official Receipt

3.Affix OR number and date of payment to the Clearance

None 3 minutes Environmental Mgt. Aide/ Admin Aide - Municipal Environment and Natural Resources Office


4.Record the Environmental Clearance and provides feedback mechanism form to the client to be filled-up


4. Receive the Certification and affix signature on the Logbook and drop the feedback mechanism form in the designated drop box

5.Issued Environmental Clearance and retrieve the accomplished feedback mechanism form


Total : PHP 120.00

1 day 3 hours 35 minutes

4. Withdrawal/Release Form for Planting Materials/ Seedlings This withdrawal/ release form is issued to the individual farmers requesting for a

planting materials.

Office or Division: Municipal Environment and Natural Resources Office

Classification: Simple (Non-Business) Type of Transaction:


Who may avail: Farmers with available land area for to be planted with forest, fruit-bearing and ornamental trees.


1. Letter of intent/ request Requesting individuals

2. Photocopy of Land proof of ownership Requesting individuals

CLIENTS STEPS AGENCY ACTIONS FEES TO PAID

PROCESSING TIME

PERSON RESPONSI

BLE

1. Proceed to the Municipal Environment and Natural Resources Office-Forest and Natural Resources Management Division and inquire how to avail Reforestation/ agro-forestation project, planting materials/ seedlings and other related services.

1. Interview, assist and provide vital information about the project and the availability of planting materials/ seedlings

None 5 minutes Environmental Mgt. Aide/ Forest Aide Municipal Environme

nt and Natural

Resources Office

2. If inputs and services requested is available, prepare and submit letter of intent/ request address to the Municipal Mayor thru the MENRO

2. Receive, review submitted documents and forward letter request to the Office of the Mayor for approval


nt and Natural

Resources Office

2.1 Retrieve, records approved requests


nt and Natural

Resources Office

2.2 Arrange schedule for on- site inspection with the requesting individual


nt and Natural

Resources Office

3. Accompany, assist the inspectorate team in the validation of the area for planting.

3. Conduct On-site inspection of the area for proper geo-tagging and validation of the requested number of planting materials and documentation

None 1 day Environmental Mgt. Aide/ Forest Aide Municipal Environme

nt and Natural

Resources Office

3.1 Prepare inspection report with possible recommendations

None 2 hours Environmental Mgt. Aide/ Forest Aide Municipal Environme

nt and Natural

Resources Office

3.2 Prepare seedlings Withdrawal and Release Form to be signed by the requesting person and provides feedback mechanism form to the client to be filled-up

None 15 minutes Admin. Aide

Municipal Environme

nt and Natural

Resources Office

4. Receive and sign the withdrawal form

4. Retrieve the signed Form for approval by the MENRO Designate


Municipal Environme

nt and Natural

Resources Office

4.1 Present the approved withdrawal and release form to the requesting person


Municipal Environme

nt and Natural

Resources Office

5. Receive the approved Withdrawal Form and drop the feedback mechanism form in the designated drop box

5 Issue the approved withdrawal form and retrieve the accomplished feedback mechanism form


UW

Municipal Environme

nt and Natural

Resources Office

6. Proceed to the Plant Nursery and present to the Nursery In-charge the approved withdrawal/ released form.

6. Records and release the requested planting materials


UW

Municipal Environme

nt and Natural

Resources Office

Total: None 1 day 3 hours 37 minutes

FEEDBACK AND COMPLAINTS MECHANISM

How to send a feedback? Answer the client feedback form and drop

it at the designated Public Assistance and

Complaints Desk Contact info: (088) 828-5074 or [email protected]

How feedback is processed? Every day, the Human Resource Management Office (HRMO) opens the drop box and compiles and records all feedback submitted. Feedback requiring answers are forwarded to the relevant offices and they are required to answer within three (3) days of the receipt of the feedback. The answer of the office is then relayed to the citizen. For inquiries and follow-ups, clients may contact the following telephone number: Mobile #: 0935-198-5003 Landline #: (088) 828- 5074 Email add: [email protected]

How to file complaints? Answer the client Complaint Form and drop it at the designated drop box in front of the Public Assistance Complaints Desk. Complaints can also be filed via telephone. Make sure to provide the following information:

- Name of person being complained - Incident - Evidence

For inquiries and follow-ups, clients may contact the following mobile number: 0935-198-5003

How complaints are processed? For Option 1: Thru E-Mail -Type Feedback Message - Send to any of this email address: [email protected] [email protected] For Option 2: Thru Text Message/SMS

mailto:[email protected]


- Type Feedback Message - Send to MMO: +63.917.321.6845 HRMO: +63.935.198.5003

For Option 3: Use of Feedback Form - Proceed to the Public Assistance and Complaints Desk - Secure Feedback Form - Accomplish/ Fill out Feedback Form

For Option 4: Thru the Officer of the Day - Proceed to the Public Assistance and Complaints Desk - Approach the Officer of the Day - Talk to the Officer of the day regarding your feedback

For Option 5: Thru Written Feedback/ Complaint - State Feedback/ Complaint in a Letter - Submit letter to the office of the Municipal

Mayor and/or Human Resource Management Office

- Wait for response/ action within 3 days of submission

Contact Information of LGU Maramag MMO, HRMO

LGU Maramag: MMO: +63.917.321.6845 Hotline #: (088) 828-1870 [email protected] HRMO: +63.935.198.5003 Hotline #: (088) 828-1870 [email protected]



Office Address Contact Information

Office of the Municipal Mayor 2nd Floor Municipal Hall +63 917-321-6845

Office of the Municipal Mayor- Tourism Office

Municipal Health Center and Lying -in Clinic, In front of

People’s Park

+63 917-838-8324

Office of the Municipal Mayor – Local Disaster Risk Reduction Management Office (LDRRMO)

5A North, Maramag, Bukidnon +63 917-301-7700

Office of the Municipal Mayor – Public Employment Services Office (PESO) & Tech4Ed

Ground Floor Municipal Hall +63 906 380 0447

Office of the Municipal Mayor – Maramag Polytechnic College

Purok 2, North Maramag,Bukidon

+63 65-527-6614

Office of the Municipal Vice Mayor

2nd Floor Municipal Hall +63 908-861-6961



Office of the Sangguniang Bayan


Office of the Municipal Administrator


Office of the Municipal Planning and Development

Ground Floor Municipal Hall +63 933-861-6570

Office of the Human Resource Management

2nd Floor Municipal Hall +63935-198-5003

Office of the Municipal Accountant


Office of the MunicipalTreasurer Ground Floor Municipal Hall +63 920-959-8769

Office of the Municipal Budget Ground Floor Municipal Hall +63 917-878-4715

Office of the Municipal Engineer 2nd Floor Municipal Hall +63 908-625-1665

Office of the Building Official 2nd Floor Municipal Hall +63 908-625-1665

Office of the Municipal Assessor 2nd Floor Municipal Hall +63 977-814-2638



Office of the General Services Ground Floor Municipal Hall +63 917-318-4914



Office of the Municipal Social and Development

Municipal Social Welfare Building, Back of Municipal Hall

+63 917-327-6528

Office of the Municipal Health Municipal Health Center and Lying -in Clinic, In front of

People’s Park

+63 917-310-2951

Office of the Local Economic Enterprise

Integrated Transport Terminal Building, Public Market Site

+63 977-833-3112

Office of the Municipal Environment and Natural Resources

Municipal Social Welfare Building, Back of Municipal Hall

+63 917-719-2048

LOCAL GOVERNMENT UNIT OF MARAMAG

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