Download - Knowledge Ecology

Knowledge Ecology

Leveraging the Knowledge Hub

KIN Winter Workshop

Ingrid Koehler, LG Improvement and Development

Tuesday, 30 November 2010

About me...

• Local government• More wonk than geek• Long time use of social tech to support

knowledge transfer and better use of information

• www.twitter.com/ingridk• www.ideapolicy.wordpress.com• www.local.gov.uk/knowledgehub• http://bit.ly/KHubCoP


http://www.twitter.com/ingridk

http://www.twitter.com/ingridk

http://www.ideapolicy.wordpress.com

http://www.ideapolicy.wordpress.com

http://www.local.gov.uk/knowledgehub

http://www.local.gov.uk/knowledgehub

http://tinyurl.com/KHubCoP

http://tinyurl.com/KHubCoP

Knowledge Ecology

• Culture change element of the Knowledge Hub

• Leveraging a change in technology to a change in behaviour

• Using both Knowledge Hub and Social Media in general


What is the...

Phase One

Phase Two


A more social experience


A more inclusive experience


More permeable knowledge

community of practice

community of practice

networks on the web

established information sources

new information sources


Social media as catalyst

• rewarding sharing

• making knowledge more visible

• allowing anyone to be a thought leader

DSC_0440 by NikitaGubanov on Flickr


Social media as infrastructure

• Lowering the cost of networking

• Making knowledge more shareable

• Making knowledge more findable

• Moving toward collaborative knowledge


Open data as a catalyst

•Openness not just for citizens

•New approaches to benchmarking

1-11-10! by break things on Flickr


Inside the organisation

• Changing policy• Supporting skills• using new tools -

Yammer, Twitter, blogging

il bucco nero by Paolo Margari on Flickr


Challenges/opportunities

• Time of significant upheaval–30% staff cuts–significant

reorganisation - merging several organisations with different cultures

#230 You know you're not living in the city anymore when . . . by Mr Happy on Flickr


Outside the organisation• Supporting change• Using ‘traditional’

methods to support better use of social media

• Developing training?

Looking into the future by KaroliK on Flickr


Supporting traditional methods of sharing

www.localbysocial.net http://socialmedia.21st.cc/


http://www.localby

http://www.localby

http://socialmedia.21st.cc

http://socialmedia.21st.cc

Local by social

Online conference

Regional roadshows

Community support


Riding the wave

Riding the perfect wave by San Diego Shooter on Flickr


Celebrating the successes

Sky full of sparkles by Lisi~ on Flickr


Communications campaigns

• events• think pieces• using social media effectively• demonstrably modelling behaviour• engaging use in the Knowledge Hub


What else can we do?

• How can we help people change knowledge sharing behaviour?

• How can we engage champions more effectively?

• How can we leverage tech to accelerate the pace of change?
